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ai solution architect emea

NVIDIA

<div><p>NVIDIA is looking for a Senior Solutions Architect, Customer Success to join its NVIDIA Infrastructure Specialist Team. Academic and commercial organizations around the world are using NVIDIA products to redefine deep learning and data analytics, and to power next-generation data centers. Join the team building and advising on many of the largest and fastest AI/HPC systems in the world!</p><p>
We are looking for someone who blends deep technical expertise with a consultative, collaborative approach. This role will engage directly with customers, partners, and multi-functional internal teams to assess infrastructure needs, architect scalable solutions, and guide the implementation of large-scale networking and AI infrastructure projects. The scope spans networking, system design, and automation&mdash;serving as a trusted strategic advisor and the technical face of NVIDIA to key accounts.</p><p></p><p><b>
What You&rsquo;ll Be Doing:</b></p><ul><li><p>
Serve as a senior technical authority and trusted consultant on NVIDIA technologies, contributing to architecture reviews, guiding infrastructure decisions at scale, and providing strategic recommendations aligned with each customer&rsquo;s business objectives.</p></li><li><p>
Establish and refine monitoring and optimization methodologies using analytics, telemetry, and automation to proactively detect bottlenecks, improve infrastructure resiliency, and drive continuous operational maturity.</p></li><li><p>
Lead and advise on the analysis, optimization, and performance tuning of complex GPU-accelerated systems and AI workloads, ensuring high availability and efficiency across customer data centers.</p></li><li><p>
Facilitate post-deployment reviews, incident retrospectives, and strategy sessions to shape the customer experience and deliver actionable insights into NVIDIA&rsquo;s infrastructure roadmap.</p></li><li><p>
Own and lead complex technical projects end-to-end&mdash;from initial discovery and solution design through implementation, knowledge transfer, and continuous improvement&mdash;ensuring alignment to SLAs and proactive mitigation of technical risks.</p></li><li><p>
Support business growth by identifying AI infrastructure opportunities in cloud and enterprise environments, crafting compelling technical proposals, and driving initiatives that showcase NVIDIA&rsquo;s leadership in this space.</p></li></ul><p><b><br>
What We Need to See:</b></p><ul><li><p>
Education &amp; Experience: BS/MS/PhD or equivalent experience in Computer Science, Electrical/Computer Engineering, Physics, Mathematics, or related fields, with 10+ years of professional experience in large-scale data center service operations with a focus on infrastructure.</p></li><li><p>
NVIDIA GPU Expertise: Demonstrated hands-on experience deploying, configuring, and optimizing NVIDIA GPU-accelerated infrastructure, including driver and firmware management, CUDA toolkit integration, and GPU workload profiling and fix.</p></li><li><p>
Customer Engagement: Track record of building long-term customer relationships and driving adoption through consultative engagement.</p></li><li><p>
Analytical &amp; Problem-Solving Skills: Strong analytical and decision-making capabilities, with a demonstrable ability to identify root causes, drive continuous improvement, and deliver resilient technical solutions.</p></li><li><p>
System &amp; Infrastructure Proficiency: Expertise in end-to-end data center architecture, spanning operating systems, Linux kernel drivers, GPU and NIC hardware, high-speed networking (InfiniBand, Ethernet, RDMA), and storage systems (Lustre, GPFS, NFS).</p></li><li><p>
Leadership &amp; Communication: Good communication, time management, and organizational skills, with the ability to lead complex multi-functional projects, guide technical teams, and present to executive partners.</p></li><li><p>
Travel: Willingness to travel up to 25% for customer engagements.</p></li></ul><p><b><br>
Ways to Stand Out from the Crowd:</b></p><ul><li><p>
Experience with Kubernetes for container orchestration, resource scheduling, and integration with GPU-accelerated workloads.</p></li><li><p>
Familiarity with observability stacks (Grafana, Prometheus, Loki) for monitoring, alerting, and building fault-tolerant systems.</p></li><li><p>
Experience with multi-tenant GPU cluster management and workload scheduling frameworks.</p></li><li><p>
Experience with NVIDIA Base Command Manager (BCM) for provisioning, managing, and monitoring GPU clusters at scale.</p></li><li><p>
Background with RDMA-based fabrics (InfiniBand or RoCE) in HPC or AI environments as well as knowledge of CI/CD pipelines, Infrastructure-as-Code (Terraform, Ansible), and GitOps workflows for infrastructure automation.</p></li></ul></div><p></p>

Senior Solutions Architect, Customer Success

MultiBank Group

<div><p>Welcome to <b>MultiBank Group</b>, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.</p><p>
Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.</p><p><b>
Role Overview</b></p><p>
We are seeking a Senior AI Architect to design, build, and scale the AI and data platform that the organization's AI products will run on. This is a hands-on, founding technical position. The Senior AI Architect will produce architecture designs, write production code, build data pipelines, and set the engineering standards the broader AI team will follow. The role requires rare technical breadth: deep data engineering foundations, strong software engineering discipline, AI and ML systems experience, cloud infrastructure fluency, and the architectural vision to make it all coherent at enterprise scale.</p><p><b>
Key Responsibilities</b></p><ul><li><p>
Design and build the end-to-end AI platform architecture, covering data ingestion, feature engineering, model training, serving, monitoring, and retraining as a coherent, maintainable production system</p></li><li><p>
Design the data lakehouse architecture on AWS using Delta Lake or Apache Iceberg with Databricks as the primary compute layer, and build batch and streaming data pipelines using PySpark, AWS Glue, and Kafka</p></li><li><p>
Architect and implement a feature store with online and offline stores, point-in-time joins, and feature versioning</p></li><li><p>
Own cloud infrastructure architecture for all AI and data workloads on AWS, including multi-account strategy, EKS cluster design, GPU compute, storage, and cost governance</p></li><li><p>
Build and own the MLOps platform covering experiment tracking, training pipeline automation, model packaging and deployment standards, CI/CD for ML, and model monitoring with drift detection</p></li><li><p>
Design the AI services layer, including reusable inference APIs, model serving infrastructure, and API gateway configuration with authentication, rate limiting, and cost attribution</p></li><li><p>
Integrate AI capabilities into the organization's products and business systems using event-driven and API-based patterns</p></li><li><p>
Embed security and compliance into every layer of the AI platform, including network security, IAM, PII handling, secrets management, and audit logging</p></li><li><p>
Act as the senior technical authority for the AI Initiative, setting engineering standards, mentoring engineers, and leading technical decisions</p></li><li><p>
Produce and maintain architecture documentation including C4 diagrams, Architecture Decision Records, and system integration maps</p></li></ul><p><b>
Requirements</b></p><ul><li><p>
15 or more years of experience spanning data engineering, software engineering, and AI/ML systems, with at least 3 to 5 years in a senior architecture role</p></li><li><p>
Demonstrable record of building and shipping production AI systems end-to-end, not solely designing them</p></li><li><p>
Deep hands-on data engineering background including production data pipelines, data lakehouses, and feature stores</p></li><li><p>
Expert-level AWS skills across multi-service architecture design and build; GCP or Azure familiarity is beneficial</p></li><li><p>
Strong software engineering discipline with production-quality Python and SQL, and solid understanding of distributed systems and API design</p></li><li><p>
Deep understanding of the AI and ML model lifecycle and the infrastructure required to support it at production scale</p></li><li><p>
Experience in high-growth product companies, scale-ups, or enterprise AI teams where significant technical decisions were owned</p></li><li><p>
Security-conscious approach as a default, with experience embedding data privacy and compliance requirements into architecture</p></li><li><p>
Strong written and verbal communication, including the ability to produce clear architecture documentation and present to senior leadership</p></li><li><p>
Experience leading or significantly contributing to technical team building, including mentoring and setting engineering standards</p></li><li><p>
Fintech experience is preferred</p></li></ul><p><b>
Technical Skills</b></p><ul><li><p><b>
Data Engineering and Platform</b>: Python (primary), SQL, Scala, Bash; Apache Spark (PySpark), AWS Glue, dbt, Pandas, Polars; Apache Kafka (AWS MSK), AWS Kinesis, AWS EventBridge, Flink; Delta Lake, Apache Iceberg, AWS S3, Databricks (Unity Catalog); AWS Redshift, Databricks SQL, Snowflake; Feast, AWS SageMaker Feature Store, Tecton; Great Expectations, dbt tests, Soda Core; OpenMetadata, Apache Atlas; Metabase, Redash; Apache Airflow (Astronomer), Dagster, Prefect</p></li><li><p><b>
AI and ML Systems:</b> PyTorch, TensorFlow, Scikit-learn, XGBoost, LightGBM; AWS SageMaker Training, Kubeflow, Ray Train; BentoML, Seldon Core, Ray Serve, FastAPI, KServe; MLflow, Weights and Biases, ClearML; Evidently AI, Arize AI, WhyLabs; GitHub Actions, DVC, Great Expectations; Hugging Face (Transformers, Datasets, Evaluate, PEFT)</p></li><li><p><b>
Cloud and Infrastructure (AWS Primary)</b>: EKS (Karpenter), EC2 (G5, P4d GPU instances), SageMaker, Lambda, Fargate; S3, FSx for Lustre, ElastiCache (Redis), DynamoDB, RDS (PostgreSQL); SageMaker Pipelines, Feature Store, Model Registry, Bedrock, Comprehend, Textract; VPC, Transit Gateway, PrivateLink, Route 53, CloudFront, WAF; IAM (IRSA), Secrets Manager, KMS, Macie, GuardDuty, Security Hub, CloudTrail; Terraform, Terragrunt, CloudFormation, Pulumi; ArgoCD, Flux, Atlantis; Azure ML, Azure Databricks, Azure OpenAI Service (secondary)</p></li><li><p><b>
API, Integration and Solution Architecture:</b> FastAPI, gRPC, REST (OpenAPI 3.1), GraphQL; Kong, AWS API Gateway, Istio (service mesh, mTLS); Docker, Kubernetes (Helm, Kustomize); C4 Model (Structurizr), ADRs, draw.io, Lucidchart; AWS Cost Explorer, Grafana cost dashboards, per-product token attribution</p></li><li><p><b>
Third-Party Data Integrations:</b> Segment, Amplitude, Adjust, Firebase, MoEngage, JourneyFi, Funnel, Debezium, AWS DMS, Fivetran</p></li><li><p><b>
Security and Compliance</b>: OAuth 2.0, JWT, AWS Cognito, mTLS, AWS SSO; AWS Secrets Manager (auto-rotation), HashiCorp Vault; Microsoft Presidio (PII detection), AWS Macie, field-level KMS encryption; NIST AI RMF, GDPR, ISO 27001, SOC 2; Model cards, Fairlearn (bias evaluation), SHAP (explainability), audit logging</p></li></ul><p><b>
Why Join Us?</b></p><ul><li><p><i>
Work with one of the world&rsquo;s leading financial derivatives institutions.</i></p></li><li><p><i>
Competitive salary plus performance-based incentives.</i></p></li><li><p><i>
Access to a dynamic, international, and fast-growing environment.</i></p></li><li><p><i>
Strong opportunities for career progression within a global financial group.</i></p></li><li><p><i>
Be part of a business committed to innovation, excellence, and long-term growth.</i></p></li></ul><p><i>
Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.</i></p><p>
MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.</p></div>

Senior AI Architect

Alibaba Cloud

<div>
 Market Insights &amp; Competitive Analysis
 <br/>
 <br/>
 <ul>
  <li>
   Deliver market insight analysis reports for specific segments based on trends, market potential, core scenarios, and pain points.
  </li>
  <li>
   Gather competitive intelligence and develop differentiated competitive strategies through analysis of competitors&rsquo; approaches and solutions in competing projects.
   <br/>
   <br/>
  </li>
 </ul>
 Opportunity Identification and Pre-sales Guidance
 <br/>
 <br/>
 <ul>
  <li>
   Lead pre-sales engagement with key customer decision-makers by communicating in the customer&rsquo;s business context to build trust, uncover genuine needs, and generate qualified sales opportunities.
  </li>
  <li>
   Conduct in-depth analysis of the customer&rsquo;s current business and technology landscape and future trends to establish comprehensive and accurate business-technology profiles.
   <br/>
   <br/>
  </li>
 </ul>
 Solution Design and Promotion
 <br/>
 <br/>
 <ul>
  <li>
   Develop tailored solutions based on customer requirements; formulate accurate product selection, POC testing counter strtategies, bidding, and product configuration strategies throughout the project lifecycle to secure contract signing and continuously drive increased Alibaba Cloud wallet share within the customer account.
  </li>
  <li>
   Accelerate incubation and scalable replication of public cloud solutions across specific segments.
  </li>
  <li>
   Proactively identify and mitigate technical and project risks during solution implementation; collaborate with product, R&amp;D, and delivery teams to ensure successful execution and revenue realization.
   <br/>
   <br/>
  </li>
 </ul>
 Capability Institutionalization and Enablement
 <br/>
 <br/>
 <ul>
  <li>
   Institutionalize reusable knowledge assets&mdash;including cloud architecture templates, best practices, and domain-specific case studies&mdash;tailored for specific industries or scenarios.
  </li>
  <li>
   Conduct evangelism, advocacy, and enablement training sessions for sales teams and ecosystem partners.
   <br/>
   <br/>
  </li>
 </ul>
 Product Requirements and Defect Feedback
 <br/>
 <br/>
 <ul>
  <li>
   Abstract and synthesize product requirements and defects specific to industry segments; drive product enhancements, new product initiatives, and major feature launches to strengthen product competitiveness.
   <br/>
   <br/>
  </li>
 </ul>
 Strategy Formulation and Technical Influence Building (Level 8 and above only)
 <br/>
 <br/>
 <ul>
  <li>
   Lead direct-report teams or cross-functionally align virtual teams to achieve business objectives; based on external competitive dynamics and industry segment trends, own the development of comprehensive sales playbooks or strategy documents (e.g., solution guides, enablement materials, implementation plans).
  </li>
  <li>
   Deliver high-quality external technical presentations or speak at industry conferences to influence customer technology decisions and establish Alibaba Cloud&rsquo;s technical leadership.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Over 5 years of relevant work experience
  </li>
  <li>
   Pre-sales, development, or operations experience at internet or software companies
  </li>
  <li>
   Sales-Oriented SA:
  </li>
  <li>
   Project Delivery and Architecture Implementation Experience: Hands-on experience participating in or leading mid-to-large-scale IT projects (cloud migration, data center relocation, application modernization, digital transformation) from 0 to 1; capable of translating customer requirements into implementable technical architectures and guiding execution.
  </li>
  <li>
   Cross-Industry and Multi-Scenario Experience: Proven track record designing solutions across diverse customer industries (finance, internet, retail, government, etc.); familiar with best practices in typical scenarios such as cloud migration, microservices transformation, and big data/AI platform deployment.
  </li>
  <li>
   Technical SA:
  </li>
  <li>
   Customer Communication and Solution Delivery Experience: Experience interfacing with customer technical and business teams to identify pain points and propose tailored solutions; demonstrated ability to author solution documents, architecture diagrams, and PoC test plans, and deliver technical presentations to stakeholders at various levels.
  </li>
  <li>
   Problem-Solving and Incident Handling Experience: Able to propose practical solutions for challenges encountered during architecture design or project implementation (e.g., performance bottlenecks, compatibility issues, cost optimization); prior hands-on troubleshooting experience during project delivery or on-site customer support is preferred.
  </li>
  <li>
   Identify and understand customer needs, and formulate product selection strategies.
  </li>
  <li>
   Coordinate cross-functional teams to achieve objectives, communicate effectively with clients, and drive successful project execution and delivery.
  </li>
  <li>
   Architect end-to-end large model and intelligent computing systems by leveraging in-depth knowledge of the functional frameworks and deployment scenarios of the "7 core products" and AI infrastructure
  </li>
  <li>
   Develop full-stack computing/intelligent computing solutions spanning model training, inference, and industry-specific applications &mdash; while formulating aligned product and go-to-market strategies to accelerate business adoption.
  </li>
  <li>
   Deliver polished, executive-level solution presentations tailored to C-suite and senior decision-makers and influence client technology selection.
  </li>
  <li>
   Establish independent technical credibility with client CTOs, direct reports, and technical decision-makers at or below the CTO-D level; shape and influence enterprise cloud adoption strategies to align with Alibaba Cloud&rsquo;s technological advantages
  </li>
  <li>
   Maintain in-depth knowledge of product portfolios and technology roadmaps across 3&ndash;5 key competitors, enabling accurate benchmarking and strategic positioning.
  </li>
  <li>
   Analyze competitive offerings across critical dimensions &mdash; including performance, ecosystem maturity, and service capabilities &mdash; to identify relative strengths, weaknesses, and market differentiators.
  </li>
  <li>
   Produce tailored, client-ready competitive analysis reports.
  </li>
  <li>
   Opportunity Management Collaboration: Actively participate in opportunity assessment processes by evaluating technical feasibility, solution alignment, and competitive risk exposure.
  </li>
  <li>
   Risk Anticipation &amp; Mitigation: Proactively flag potential risks related to technology constraints, resource availability, or project timelines; formulate and propose viable alternative approaches.
  </li>
  <li>
   Internal Enablement Support: Support sales training initiatives by delivering in-depth sessions on moderately complex product functionalities and structured competitive comparisons.
   <br/>
   <br/>
  </li>
 </ul>
</div>


GenAI Solution Architect-Dubai

ByteDance

<div>
 <strong>
  Responsibilities
  <br/>
 </strong>
 Join the Innovative BytePlus Team
 <br/>
 This is a once in a lifetime opportunity to join the world's fastest growing startup as well as the biggest unicorn by valuation. With ByteDance's vision to build global platforms of creation and interaction, BytePlus is devoted to developing innovative technologies and products for businesses to fuel their next wave of growth. It is the best time to join us and pave into the new era together!
 <br/>
 <br/>
 Responsibilities
 <br/>
 - Strategic Sales Partnership: Partner with regional Sales teams to identify, qualify, and shape Video, Image, and Multimodal GenAI (AIGC) opportunities, translating creative and business requirements into scalable solutions for stakeholders from C-level to engineering teams.
 <br/>
 - Multimodal Solution Delivery: Design and deliver AIGC solutions including text/image/video generation with brand consistency, Vision-Language Model (VLM) workflows for semantic analysis, and advanced prompt engineering or chaining.
 <br/>
 - Production Pipeline Architecture: Architect production-grade GenAI pipelines utilizing diffusion models, VLMs, and LoRA/adapter-based fine-tuning while using orchestration frameworks like ComfyUI and custom orchestrators.
 <br/>
 - Agentic Workflow Design: Develop agentic AIGC workflows where autonomous agents interpret intent, invoke generation analysis, and coordinate multi-stage tasks including retries and human-in-the-loop approvals.
 <br/>
 - Technical Advisory &amp; Governance: Act as a trusted advisor on model selection trade-offs, cost and latency optimization, and critical governance topics such as IP protection, content safety, and watermarking.
 <br/>
 - Innovation &amp; Lifecycle Ownership: Own AIGC POCs to ensure measurable outcomes, translate customer feedback into platform requirements to influence product roadmaps, and support post-sales success to drive upsell of advanced capabilities.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
 </strong>
 Minimum Qualifications
 <br/>
 - Bachelor&rsquo;s degree or equivalent practical experience with 5+ years in a Solutions Architect, Pre-Sales Engineer, or similar customer-facing technical role.
 <br/>
 - Hands-on experience delivering image, video, or multimodal GenAI systems within real-world or production environments.
 <br/>
 - Strong background in cloud platforms, GPU workloads, and distributed systems.
 <br/>
 - Proven experience supporting enterprise customers across the Middle East and Africa (MEA) and United States (US) regions.
 <br/>
 - Comfortable operating in fast-moving, ambiguous environments with rapidly evolving GenAI technologies.
 <br/>
 - Strong technical and business judgment skills.
 <br/>
 <br/>
 Preferred Qualifications
 <br/>
 - Computer Science or Engineering degree with deep expertise in Diffusion models, VLMs, and prompt engineering/chaining.
 <br/>
 - Practical experience building agentic GenAI workflows using orchestration platforms like n8n, including tool-calling, function execution, and stateful workflows.
 <br/>
 - Experience in multi-stage creative workflows, GPU inference optimization, and managing quality/latency/cost trade-offs.
 <br/>
 - Prior experience working with customers in Media, Entertainment, Advertising, Gaming, Ecommerce, and social platforms.
 <br/>
 - Background in solution architecture for AIGC platforms, VLM-driven systems, or AI infrastructure platforms.
 <br/>
 - Strong understanding of Public Cloud services, including GPU compute, edge delivery (CDN), and security for media pipelines.
 <br/>
 <br/>
 <strong>
  About Us
  <br/>
 </strong>
 Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.&ZeroWidthSpace;
 <br/>
 <br/>
 <br/>
 <strong>
  Why Join ByteDance
  <br/>
 </strong>
 Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.&ZeroWidthSpace;
 <br/>
 As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 <br/>
 Diversity &amp; Inclusion&ZeroWidthSpace;
 <br/>
 ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
</div>


GenAI Solution Architect - Video, Image & Multimodal GenaAI (AIGC) - Dubai

Sprinklr

<div><p>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.</p><p></p><p>
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.</p><p></p><p>
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.</p><p></p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><p></p><p>
Sprinklr is seeking a Professional Services Engagement Manager to join the EMEA team in Dubai. They will work with Customers directly as well as internal sales, services and partner teams to strategise around new Services business opportunities for new and existing customers as well as develop relationships with key customer stakeholders as a trusted advisor for Sprinklr services solutions, including implementation, managed services, training and support offerings.</p><p><br>
</p><p>As an expert in Sprinklr&rsquo;s value proposition and our services and support solutions, you will be responsible for the entire services sales process during pre-sale engagements, preparing service delivery proposals, bid responses, defining statements of work and commercial offers to ensure the successful deployment of Sprinklr, preparing our customers for long term value realisation from their adoption of Sprinklr&rsquo;s technology.
</p><p></p><p>The candidate will possess the ability to gather customer requirements, design and propose complete solution offerings that clearly fit into customer&rsquo;s business requirements to solve their current pain points, alongside Sprinklr&rsquo;s account teams whilst also managing key internal metrics regarding profitability and margin. This role will report into the Director, Engagement Management EMEA.
</p><p></p><p><b>Main Responsibilities</b>
</p><ul><li><p>Partner with the Software Sales teams to scope and propose new services and support business, to grow existing accounts and secure new customers across our account portfolio with a particular focus on Contact Centre and CCaaS business across all verticals in the UK&amp;I market.</p></li><li><p>
Discover the requirements for Sprinklr clients to propose complete integrated service delivery offerings that clearly fit into customer&rsquo;s business requirements to solve their current pain points as well as long term operational models for multi-year adoption and value realisation
</p></li><li><p>Develop proposals and respond to RFPs/RFIs positioning recommendations for Sprinklr deployment strategies to enable swift value realisation as well as longer term services proposals for retained and operational services
</p></li><li><p>Lead executive services-sales presentations of Sprinklr services offerings, including at client locations, covering Sprinklr&rsquo;s UK&amp;I region.</p></li><li><p>
Document customer requirements, both technical and organisational, during the pre-sale cycle to inform a subsequent successful deployment of Sprinklr
</p></li><li><p>Create compelling commercial proposals utilising a range of Sprinklr and partner delivery resources whilst balancing profitability and margin with closing new business.</p></li><li><p>
Define Statements of Work that include scope, effort estimates &amp; timelines for the delivery of services that will help customers achieve stated business outcomes from their adoption of the Sprinklr platform
</p></li><li><p>Develop close plans, in collaboration with sales teams, for strategic opportunities and help drive opportunities to closure, including supporting negotiations with customer legal and procurement teams where required
</p></li><li><p>Develop relationships with colleagues in success, services, product, sales and other delivery stakeholders to ensure solutions proposed are comprehensive and have sign-off from delivery owners
</p></li><li><p>Develop relationships with key customers for growth and upside
</p></li><li><p>Update and manage pipeline and prepare revenue forecasts for Services and Success offerings
</p></li></ul><p></p><p><b>Desired Skills and Experience</b>
</p><ul><li><p>Previous experience in business development, professional services delivery or services sales</p></li><li><p>
Bachelor&rsquo;s degree required
</p></li><li><p>Fluency in English and Arabic required, additional languages beneficial</p></li><li><p>
Ability to work individually and as member of a team
</p></li><li><p>Decisive, quick thinking, reliable, and likes to take ownership
</p></li><li><p>Attention to detail but flexible with a can-do attitude
</p></li><li><p>Passion for solving client challenges and commitment to client delight
</p></li><li><p>Experience in contact center / customer service software industry is preferred
</p></li><li><p>Extremely strong written, verbal communication and presentation skills
</p></li><li><p>Competency working in a highly-matrixed environment
</p></li><li><p>Flexible and adaptable self-starter with strong relationship-building skills
</p></li><li><p>Takes initiative and approaches all tasks and projects proactively
</p></li><li><p>Ability to prioritise and complete multiple tasks with little to no supervision
</p></li><li><p>Requires the ability to work independently with substantial latitude for action and decision, while maintaining focus on achieving optimal outcomes for Sprinklr and for our customers</p></li></ul><p></p><p><b>
We focus on our mission</b>: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:</p><ul><li><p>
Lead a new category of enterprise software that we call Unified-CXM.</p></li></ul><ul><li><p>
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.</p></li><li><p>
Create a culture of customer obsession, with trust, teamwork, and accountability.</p></li></ul><p></p><p><b>
We believe in our product</b>: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands.</p><p></p><p><b><br>
We invest in our people</b>: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.</p><p></p><p>
To learn more about employee benefits by region, click here.</p><p></p><p>
To learn more about all-things-Sprinklr, visit our candidate resource hub here.</p><p></p><p><b>
EEO - Our philosophy</b>: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.</p><p></p><p>
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.</p><p></p><p><br>
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.</p><p></p><p><b>
Warning about Recruiting Scams: </b>Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
</p><p></p><p>If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</p></div><p></p>

Lead Engagement Manager

GSSTech Group

<div><p>We are looking for a talented and experienced Solution Architect (Pre Sales) who will have a key role in positioning Client&rsquo;s security solutions to customers and prospects and creating technical content for proposals and RFP responses. The Presales Engineer will also be critical to ensure success of Proof of Concepts. During and post implementation, the Presales Engineer will be tasked to ensure customer success (from technology architecture and solution point of view), ensure alignment with implementation team, and detect cross-selling and up-selling opportunities. The role is crucial to Client&rsquo;s success in the market and strongly sales-focused to ensure increased business. Candidates should have a university degree from a related field and relevant security certifications, both from vendors and independent vendors.</p><br>
Job requirements<p><b>
Responsibilities:</b></p><br>
<ul><li>
Stay informed about emerging cybersecurity threats and industry best practices proactively.</li><li>
Assisting Business Development Managers in customer meetings, focusing on positioning our technical solutions and services, understanding customers environment and manage expectations.</li><li>
Assist Business Development Managers with strategic account planning (from technology point of view).</li><li>
Support the sales process by leveraging Client&rsquo;s defined solutions and manage customer expectations towards a successful sale.</li><li>
Involve vendor presales and Client&rsquo;s internal technology leads as required and manage any external involvement as technical interface to the customer.</li><li>
Create high-end technical content for proposals including required drawings, project plans, technical compliance, and other usual formal RFP requirements.</li><li>
Define proper scope of work (SOW) of any proposed solution.</li><li>
Coordinate any technical third-party involvement for presales/proposal process.</li><li>
Arrange, define, manage, execute, and monitor Proof of Concept (POC) with customers including scope, success criteria, technical requirements, timelines and presentation of results.</li><li>
Coordinate with internal team leaders and tech leaders to successfully deliver the POC.</li><li>
Close sales opportunities from technical standpoint.</li></ul><p></p><p><b>
Qualifications &amp; Skills:</b></p><br>
<ul><li>
Good Technical architectural understanding of the portfolio of several key technologies from client focus and solution partners.</li><li>
Very solid understanding of Cyber- and information security challenges and strategies.</li><li>
Technical and solution knowledge on IaaS and SaaS is a plus.</li><li>
Strong Consulting skills covering both technical as well as commercial understanding of an opportunity.</li><li>
Solid understanding of technology from both a technical as well as a concept perspective.</li><li>
Strong communications skills in explaining difficult technical concepts in an easy to understand way.</li><li>
Solid business acumen.</li><li>
Excellent report/technical documentation writing skills.</li><li>
Strong presentation skills
</li><li>Flexible work approach based on the requirements of the job.
</li><li>Team player and optimistic.</li><li>
Strong verbal and written command of English.</li><li>
Excellent and deep understanding of solutions and products in the Cyber Security field.</li></ul><p><b><br>
Benefits:</b></p><ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/hybrid working environment.</li><li>
Open-door policy.</li></ul></div><p></p>

Solution Architect - Pre-Sales (UAE National)

Sumitomo Group

<div></div><div><div><div><div><div><div>11 Jun 2026
</div></div></div></div><div><div><div><div>Dubai, AE, PO Box 506
</div></div></div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Who we are</b></h2>
</div><div><p>
United by a sense of purpose towards our customers &ndash; to be a trusted partner for the long-term &ndash; and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Role Summary</b></h2>
</div><div><p>
Hiring manager to edit here:</p>
<p>
Is the next step in your career at SMBC Group EMEA? We&rsquo;re looking for a Legal Counsel for our STPD-Legal Dept in Dubai to join our team.</p>
<ul>
<li>The Middle East region requires a progressive, commercially aware and forward-thinking junior-level legal professional to advise its front office, support and control teams across the Middle East &amp; Africa on the legal risks relating to our business and conduct in the region.</li>
<li>The role and responsibilities include providing proactive, in depth, commercially focused advice and guidance to internal stakeholders acoss the SMBC Middle East &amp; Africa region in line with our risk appetite.</li>
<li>The role will have responsibility for advising on regional and global commercial contracts, data privacy, banking product and commercial template creation, front office deal support, regional legal updates, guides, support with Bank internal projects, initiatives and process implementation and will role model the standards that reinforce a culture of integrity, quality, ethical behaviour and responsibility across the business.</li>
</ul>
<p>The successful candidate will be appropriately legally qualified with a minimum of 3 years post qualification work experience gained from international private practice or an international financial institution in-house legal team. Fluent English language written and oral communication skills are mandatory. A familarity with corporate and commerical banking products will be an advantage.</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Business Area</b></h2>
</div><div><p>
The role sits within the STPD-Legal EMEA function and will join the Legal team based in the SMBC DIFC Branch, Dubai. This legal team provides legal support and advice to all business and governance depts across SMBC's Middle East &amp; Africa footprint. The role will directly report to the director, senior legal counsel for STPD-Legal Middle East &amp; Africa, who reports to the Head, Legal, Middle East &amp; Africa.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Position Description</b></h2>
</div><div><p>
As a member of the STPD-Legal Dubai dept, the legal counsel will support senior lawyers in the dept and more widely across STPD-Legal EMEA with analysis and identification of the legal risks and implications of business transactions, vendor engagement, local governance and keeping the regional business and governance teams informed of developments in laws and regulations that potentially affect the business in the region.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Competencies</b></h2>
</div><div><div>Customer Focus</div><div>
Driving Change</div><div>
Driving Results</div><div>
Embraces Diversity</div><div>
Enterprise Leadership</div><div>
Judgement and Decision Making</div><div>
Risk Management</div><div>
Strategic and Visionary</div><div>
Trust and Integrity</div></div></div><div><div><h2 class="jobSectionHeader"><b>
What we offer</b></h2>
</div><div><p>
For all the expertise and experience you bring to help us make a difference, it&rsquo;s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport &amp; Social Clubs and Diversity and Inclusion networks.</p>
<p>As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:</p>
<ul><li>Hybrid and flexible working</li>
<li>Competitive paid leave days</li>
<li>Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance</li>
<li>Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services</li>
<li>Access a wide range of learning and development opportunities and career progression opportunities</li>
<li>Ambitious remuneration package</li>
</ul>
<p>So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!</p>
</div></div></div>
</div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>About SMBC</b></h2><p>
A trusted partner for the long term<br>
United by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, we deliver a full suite of corporate finance products and solutions to our customers, including corporate, structured and trade finance, leveraged finance, loan market and treasury products. We can also provide investment banking and advisory services and a range of innovative solutions in global capital markets.<br>
 about what we do and who we are at https://www.smbcgroup.com/emea/careers</p></div></div></div></div><p></p>

Legal & Corporate Secretary Cross-Function Assistant Vice President

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