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<p>A leading international engineering consultancy is seeking an experienced <strong>Senior Drainage Advisor</strong> to support a major drainage and wastewater infrastructure programme in Qatar.</p><p>This is a senior strategic position responsible for providing technical and operational leadership across drainage network operations, asset management, governance, contract management and organisational performance improvement within a large-scale utility environment.</p><h2><strong>Key Responsibilities</strong></h2><ul><li>Provide strategic and technical advisory support for drainage and wastewater operations.</li><li>Advise on drainage network operations, maintenance and asset management best practices.</li><li>Support operational performance improvement, governance and business transformation initiatives.</li><li>Review and improve policies, procedures, operational processes and risk management strategies.</li><li>Provide technical leadership to multidisciplinary teams and stakeholders.</li><li>Support contract management and ensure operational compliance with organisational objectives.</li><li>Contribute to long-term planning and continuous improvement of drainage infrastructure and services.</li></ul><h2><strong>Requirements</strong></h2><ul><li>Bachelor's degree or higher in Engineering.</li><li>Approximately <strong>30 years of professional experience</strong>, including significant experience within the water or wastewater sector.</li><li>Minimum <strong>10 years' experience</strong> within the wastewater industry.</li><li>Minimum <strong>5 years' experience</strong> within an Operations &amp; Maintenance environment.</li><li>Strong knowledge of drainage networks, wastewater systems and utility operations.</li><li>Experience in asset management, contract management and operational performance improvement.</li><li>Previous experience in technical advisory, programme management or senior engineering leadership.</li><li>Experience within the Middle East is highly desirable.</li><li>Chartered Engineer and/or recognised professional accreditation is advantageous.</li></ul><h2><strong>Preferred Background</strong></h2><p>We are particularly interested in candidates with experience in:</p><ul><li>Drainage Networks</li><li>Wastewater Infrastructure</li><li>Operations &amp; Maintenance</li><li>Asset Management</li><li>Water Utilities</li><li>Major Infrastructure Programmes</li><li>Public Sector Utilities</li><li>Engineering Consultancy</li></ul>

Senior Drainage Advisor

<h2>Job Summary</h2><p>The Help Desk &amp; CAFM System Coordinator will coordinate service requests and work orders across a large-scale <strong>electromechanical maintenance and Facility Management project</strong>, ensuring effective Help Desk operations and accurate use of the CAFM system.</p><h2>Key Responsibilities</h2><ul><li>Manage daily FM Help Desk operations.</li><li>Receive, log, categorize, assign, and monitor maintenance requests.</li><li>Maintain accurate work-order information within the CAFM system.</li><li>Coordinate with customers, engineers, supervisors, and technicians.</li><li>Monitor outstanding work orders and support timely completion.</li><li>Train users on CAFM functionality and established workflows.</li><li>Monitor compliance with Help Desk and CAFM procedures.</li><li>Prepare operational and performance reports.</li><li>Analyze service issues and support fast and effective resolution.</li></ul><h2>Requirements</h2><ul><li>Higher education degree.</li><li>Minimum <strong>2 years' experience in Help Desk operations or Customer Service</strong> within FM or a related environment.</li><li>Previous supervisory-level experience.</li><li>Experience using electronic work-management systems.</li><li>CAFM experience strongly preferred.</li><li>Good understanding of technical and non-technical FM services.</li><li>Strong Microsoft Office skills.</li><li><strong>Fluent in Arabic and English, spoken and written.</strong></li><li>GCC experience preferred.</li></ul>

Help Desk & CAFM System Coordinator

<h3>HR Manager – 15+ Years' Experience</h3><p>Responsible for leading HR teams and operations while providing professional support to ensure HR programs and services align with organizational objectives.</p><p><strong>Key responsibilities may include:</strong></p><ul><li>Manage HR operations, teams and service delivery.</li><li>Support implementation of HR strategy and programs.</li><li>Provide guidance to management on HR-related matters.</li><li>Manage employee lifecycle activities and HR processes.</li><li>Monitor departmental KPIs and service standards.</li><li>Ensure compliance with organizational policies and applicable requirements.</li></ul>

<h3>HR Manager – 15+ Years' Experience</h3><p>Responsible for leading HR teams and operations while providing professional support to ensure HR programs and services align with organizational objectives.</p><p><strong>Key responsibilities may include:</strong></p><ul><li>Manage HR operations, teams and service delivery.</li><li>Support implementation of HR strategy and programs.</li><li>Provide guidance to management on HR-related matters.</li><li>Manage employee lifecycle activities and HR processes.</li><li>Monitor departmental KPIs and service standards.</li><li>Ensure compliance with organizational policies and applicable requirements.</li></ul><p>&nbsp;</p><h2>General Requirements</h2><p>Candidates should demonstrate:</p><ul><li>Relevant <strong>Bachelor's degree</strong> in Human Resources, Business Administration, Management or a related discipline.</li><li>Relevant professional HR qualifications are advantageous.</li><li>Minimum experience appropriate to the grade applied for.</li><li>Strong experience within <strong>HR operations, strategy, projects, advisory or organizational development</strong>.</li><li>Experience working within large and complex organizations.</li><li>Strong stakeholder management and communication skills.</li><li>Ability to work effectively with senior management and multidisciplinary teams.</li><li>Strong understanding of HR policies, governance and professional practices.</li><li>Excellent written and spoken English.</li><li>Qatar/GCC experience and Arabic language capability are advantageous.</li></ul>

HR Manager

<p>We are looking for an experienced <strong>Business Solutions Partner</strong> with strong expertise across <strong>Hard &amp; Soft Facility Management Services</strong>.</p><p>The role will work closely with Operations, Commercial and Bid/Tender teams to develop practical, competitive and commercially viable FM solutions.</p><p><strong>Key Requirements:</strong></p><ul><li>5+ years' experience within <strong>Facility Management</strong></li><li>Strong knowledge of <strong>Hard &amp; Soft FM Services</strong></li><li>Qatar/GCC FM experience preferred</li><li>Experience in <strong>FM operations, solutions, tenders, bids or estimation</strong></li><li>Ability to review scopes of work and develop effective service delivery models</li><li>Understanding of manpower planning, mobilisation and SLAs/KPIs</li><li>Strong commercial awareness and stakeholder management skills</li><li>Degree/Diploma in Engineering, Facility Management, Business or related discipline</li></ul>

Business Development Officer

<h3>Job Overview</h3><p>A facilities management company is seeking a Solid Waste Collection Supervisor to oversee daily waste collection operations and ensure efficient service delivery in accordance with health, safety and environmental standards.</p><h3>Key Responsibilities</h3><ul><li>Supervise waste collection crews.</li><li>Coordinate daily collection routes and schedules.</li><li>Monitor vehicle and equipment utilisation.</li><li>Ensure compliance with waste management procedures.</li><li>Conduct site inspections.</li><li>Prepare operational reports.</li><li>Ensure safe working practices are followed.</li><li>Coordinate with clients regarding service delivery.</li></ul><h3>Requirements</h3><ul><li>Minimum 5 years' experience in solid waste collection or municipal waste management.</li><li>Previous supervisory experience.</li><li>Good knowledge of waste collection operations and HSE requirements.</li><li>Strong organisational and leadership skills.</li></ul><h3>Preferred</h3><ul><li>Waste Management or Environmental qualification.</li><li>Relevant HSE certification.</li><li>Qatar Driving Licence.</li></ul>

Solid Waste Collection Supervisor

Acciona- Qatar

<p>The <strong>Lead Process Improvement Engineer – Facility Management</strong> is responsible for driving continuous improvement, operational excellence, quality assurance and cost optimisation across Facility Management operations.</p><p>The role works closely with operational, technical and commercial teams to assess actual service delivery, identify performance and cost gaps, improve processes and ensure consistent compliance with contractual requirements, internal standards and industry best practices.</p><p>This is a highly <strong>field-driven and analytical role</strong>, requiring regular engagement with operational sites, clients and internal stakeholders across both Hard and Soft FM Services.</p><h2>Key Responsibilities</h2><h3>Operational Excellence &amp; Site Performance</h3><ul><li>Conduct regular site visits and operational assessments to evaluate actual service delivery and performance.</li><li>Identify gaps between reported performance and actual site conditions.</li><li>Review Hard and Soft FM service delivery and recommend practical improvements.</li><li>Identify operational risks and support site teams in implementing effective corrective measures.</li><li>Challenge existing working practices where required and promote greater consistency across FM contracts.</li><li>Support the standardisation of processes, procedures and operational best practices across sites.</li></ul><h3>Process Improvement &amp; Continuous Improvement</h3><ul><li>Lead continuous improvement and process optimisation initiatives across FM operations.</li><li>Analyse existing workflows and identify opportunities to improve efficiency, productivity, quality and cost.</li><li>Develop and implement improved processes in coordination with operational and functional teams.</li><li>Lead Root Cause Analysis (RCA) for recurring operational failures and service issues.</li><li>Ensure corrective and preventive actions are implemented and monitored through to closure.</li><li>Apply Lean, Six Sigma, TQM and other recognised process improvement methodologies where appropriate.</li></ul><h3>Quality Assurance, Audits &amp; Compliance</h3><ul><li>Conduct structured operational, quality and performance audits across FM contracts.</li><li>Identify non-conformances and areas for improvement.</li><li>Develop, monitor and close corrective action plans.</li><li>Ensure operational activities comply with contractual requirements, internal procedures and relevant industry standards.</li><li>Support implementation and maintenance of applicable ISO management systems and FM best practices.</li></ul><h3>SLA, KPI &amp; Performance Management</h3><ul><li>Review and optimise SLA and KPI frameworks in line with contractual requirements.</li><li>Analyse operational performance and identify trends, recurring issues and areas requiring management intervention.</li><li>Develop dashboards, reports and performance presentations.</li><li>Translate operational data into clear and actionable recommendations for management and site teams.</li><li>Support continuous improvement of service quality and client satisfaction.</li></ul><h3>Commercial &amp; Cost Optimisation</h3><ul><li>Support budgeting, estimation and pricing activities from an operational and technical perspective.</li><li>Review existing cost structures, resource assumptions and estimation methodologies.</li><li>Identify inefficiencies, cost leakage, overestimation and opportunities for optimisation.</li><li>Recommend cost-effective operational solutions without compromising service quality or contractual compliance.</li><li>Support alignment between commercial assumptions and actual operational requirements.</li><li>Contribute to cost reduction and efficiency initiatives across both live contracts and new bids/tenders.</li></ul><h3>Client &amp; Stakeholder Engagement</h3><ul><li>Engage with clients and key stakeholders to understand operational concerns and service expectations.</li><li>Support proactive resolution of service delivery issues.</li><li>Work closely with Operations, Technical, Commercial, Estimation, QHSE and other functional teams.</li><li>Promote a culture of continuous improvement, accountability and operational excellence across FM operations.</li></ul><h3>ESG &amp; Sustainability</h3><ul><li>Support sustainability and ESG initiatives across FM contracts.</li><li>Identify opportunities for improved energy efficiency, waste management and environmental performance.</li><li>Support compliance with environmental and sustainability requirements.</li><li>Contribute to relevant ESG, energy and sustainability reporting.</li></ul><h2>Qualifications &amp; Experience</h2><h3>Education</h3><p>Bachelor’s Degree in one of the following or a related discipline:</p><ul><li>Mechanical Engineering</li><li>Electrical Engineering</li><li>Industrial Engineering</li><li>Environmental Engineering</li><li>Building Services Engineering</li><li>Facilities/Asset Management Engineering</li></ul><h3>Experience</h3><ul><li>Minimum <strong>8–10 years of relevant experience within Facility Management</strong>.</li><li>Strong experience in process improvement, operational excellence and/or Total Quality Management (TQM).</li><li>Demonstrable experience working directly with FM site operations.</li><li>Strong understanding of both <strong>Hard and Soft FM Services</strong>.</li><li>Experience conducting operational audits, quality assessments and performance reviews.</li><li>Experience managing SLA/KPI frameworks and corrective action processes.</li><li>Exposure to estimation, budgeting, resource optimisation and operational cost analysis is highly desirable.</li></ul><h2>Certifications</h2><ul><li><strong>Lean Six Sigma Black Belt – highly preferred/required</strong></li><li>Strong Lean Six Sigma Green Belt candidates with demonstrable process improvement experience may be considered.</li><li>ISO 9001 Internal Auditor certification preferred.</li><li>Recognised Facility Management certification is advantageous.</li></ul><h2>Technical Knowledge</h2><p>Candidates should demonstrate good working knowledge of:</p><ul><li>Hard Services / MEP maintenance</li><li>Soft Services operations</li><li>Asset and maintenance management</li><li>Cleaning standards and best practices</li><li>Waste management and environmental practices</li><li>Quality Management Systems</li><li>Root Cause Analysis</li><li>SLA and KPI development</li><li>Process mapping and optimisation</li><li>Cost and resource optimisation</li><li>CAFM/CMMS environments</li></ul><p>Knowledge of relevant international standards is advantageous, including:</p><ul><li>ISO 9001 – Quality Management</li><li>ISO 14001 – Environmental Management</li><li>ISO 41001 – Facility Management</li><li>ISO 45001 – Occupational Health &amp; Safety</li><li>ISO 50001 – Energy Management</li></ul><h2>Systems &amp; Tools</h2><p>Strong proficiency in:</p><ul><li>Microsoft Excel</li><li>Microsoft PowerPoint</li><li>Microsoft Word</li></ul><p>Experience with some of the following is advantageous:</p><ul><li>Power BI or similar data visualisation tools</li><li>Microsoft Visio or equivalent process mapping tools</li><li>CAFM/CMMS platforms</li><li>MS Project</li><li>Primavera P6</li><li>Monday.com</li><li>Asana</li><li>Jira</li><li>Trello</li><li>Root Cause Analysis tools including 5 Whys and Fishbone Analysis</li></ul><h2>Key Competencies</h2><p>The successful candidate should be:</p><ul><li>Highly proactive and comfortable working independently</li><li>Field-driven with a strong understanding of actual site operations</li><li>Analytical and data-driven</li><li>Commercially aware and cost-conscious</li><li>Confident challenging existing processes and operational practices</li><li>Strong in problem-solving and Root Cause Analysis</li><li>Capable of influencing operational teams and stakeholders</li><li>Focused on measurable and sustainable improvement</li><li>Able to manage multiple contracts, priorities and improvement initiatives simultaneously</li><li>Strong in reporting, presentation and stakeholder communication</li></ul><p>The role requires an individual who can combine <strong>technical FM knowledge, process improvement expertise and commercial awareness</strong> to deliver measurable improvements in service quality, efficiency, compliance and cost performance.</p>

Lead Process Improvement Engineer – Facility Management

<h3>Job Overview</h3><p>A leading facilities management company requires an experienced Pest Control Supervisor to manage integrated pest management operations and supervise pest control technicians.</p><h3>Key Responsibilities</h3><ul><li>Supervise pest control teams.</li><li>Plan inspection and treatment schedules.</li><li>Ensure safe application of pesticides and chemicals.</li><li>Conduct site inspections and risk assessments.</li><li>Maintain treatment records and reports.</li><li>Ensure compliance with local regulations.</li><li>Train technicians on safe working practices.</li><li>Liaise with clients regarding pest control activities.</li></ul><h3>Requirements</h3><ul><li>Minimum 5 years' experience in pest control operations.</li><li>Supervisory experience within pest management.</li><li>Strong knowledge of integrated pest management (IPM).</li><li>Good understanding of chemical handling procedures.</li></ul><h3>Preferred</h3><ul><li>Pest Control Certification/Licence.</li><li>Health &amp; Safety certification.</li><li>Qatar Driving Licence.</li></ul>

Pest Control Supervisor

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