data scientist

accountant

analytics engineer

brand assoc analyst

business analyst - retail

analyst

<div>
 
 
 Job Summary
 
 
 
 
 
 
 We are seeking a Data Analyst to drive operational efficiency through advanced Excel modeling and automated reporting. You will be responsible for building the tools that predict workload, manage resources, and track performance in real-time.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 1. Operational Modeling &amp; Forecasting
 
 
 
 
 
 <ul>
 <li>
 Develop and maintain complex
 
 forecasting models
 
 in Excel to predict volume, headcount requirements, and resource allocation.
 </li>
 <li>
 Utilize
 
 Erlang-C
 
 and
 
 Inverse Erlang
 
 logic within Excel to determine optimal staffing levels and service level targets.
 </li>
 <li>
 Create "What-If" scenario builders to help leadership understand the impact of changing variables
 </li>
 </ul>
 
 
 
 
 
 2. Data Engineering &amp; Transformation (Power Query)
 
 
 
 
 
 <ul>
 <li>
 Build robust
 
 ETL (Extract, Transform, Load)
 
 processes using
 
 Power Query
 
 to pull data from disparate sources (CSV, SQL, Web) into a clean, unified Excel Data Model.
 </li>
 <li>
 Automate the "data cleaning" cycle to ensure that 90% of your time is spent on analysis rather than manual data entry.
 </li>
 <li>
 Manage many-to-many relationships and complex measures using
 
 Power Pivot
 
 and
 
 DAX
 
 (Data Analysis Expressions).
 </li>
 </ul>
 
 
 
 
 
 3. Advanced Automation (VBA &amp; Office Scripts)
 
 
 
 
 
 <ul>
 <li>
 Develop
 
 VBA Macros
 
 or
 
 Office Scripts
 
 to automate repetitive tasks, such as generating personalized agent scorecards or distributing daily PDF reports via Outlook.
 </li>
 <li>
 Build "Toolkits" for other departments&mdash;creating user-friendly Excel interfaces with buttons, forms, and automated validation.
 </li>
 </ul>
 
 
 
 
 
 4. Performance Diagnostics &amp; Visualization
 
 
 
 
 
 <ul>
 <li>
 Design high-impact,
 
 interactive Excel Dashboards
 
 using Slicers, Form Controls, and Dynamic Arrays.
 </li>
 <li>
 Identify root causes of performance dips through deep-dive analysis (e.g., Variance Analysis, Correlation, and Trend Mapping).
 </li>
 <li>
 Translate technical data into actionable executive summaries for weekly and monthly business reviews.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 
 
 
 Technical Mastery
 
 
 
 
 
 <ul>
 <li>
 
 Expert Excel:
 
 Mastery of
 
 Power Query
 
 (M Language) and
 
 Power Pivot
 
 (DAX) is non-negotiable.
 </li>
 <li>
 
 Logic &amp; Formulas:
 
 Expert in
 
 Dynamic Arrays
 
 (FILTER, UNIQUE, LAMBDA) and advanced lookups (XLOOKUP, INDEX/MATCH).
 </li>
 <li>
 
 Automation:
 
 Proficiency in writing/debugging
 
 VBA code
 
 or
 
 Office Scripts
 
 to streamline workflows.
 </li>
 <li>
 
 Data Integration:
 
 Experience connecting Excel directly to external databases or APIs.
 </li>
 </ul>
 
 
 
 
 
 Preferred Experience
 
 
 <ul>
 <li>
 0 to 2 years of experience in Data Analytics, Workforce Management, or Production Planning.
 </li>
 <li>
 Prior experience in a high-volume environment (Contact Centers, Logistics, or Supply Chain) where real-time data is critical.
 </li>
 </ul>
 
 
</div>

Data Analyst

Signify

<div>
 
 About Signify
 
 
 
 Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
 
 
 At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
 
 
 Join us, and together, we&rsquo;ll transform our industry, making a lasting difference for brighter lives and a better world.
 
 
 
 More About The Role
 
 
 
 This is an exciting job opportunity for you to light the way as a Business Analyst in Cairo with Signify.
 
 
 The role orchestrates activities to enable cross-functional teams to deliver commercial marketing excellence by; establishing effective Sales &amp; Marketing processes; educating Sales &amp; Marketing communities on best ways of working; and enabling them with appropriate tools
 
 
 
 OPERATIONAL
 
 
 
 <ul>
 <li>
 BPE responsibility
 </li>
 <ul>
 <li>
 Maintain and optimize Sales &amp; Marketing processes (M2O domain).
 </li>
 <li>
 Define and manage the implementation of projects to increase the success level of commercial Sales &amp; Marketing organization.
 </li>
 <li>
 Create process training materials for users.
 </li>
 <li>
 Track process compliance by users through KPIs and specific dashboards.
 </li>
 <li>
 Develop standard reports and commercial analysis to support the sales performance management
 </li>
 <li>
 Analysis and reporting on various sales metrics from tools like DMS, SFA, Mylighting, SFDC etc
 </li>
 <li>
 Supports the sales incentive process for one or more commercial channels.
 </li>
 <li>
 Develop and conduct sales analytics using customer, competitor, and market data to translate them into actionable Sales &amp; Marketing strategies. Review and communicate findings and recommendations to senior management.
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Center of Excellence responsibility
 </li>
 <ul>
 <li>
 Build excellence in Sales and Marketing job families through role guidance (playbooks).
 </li>
 <li>
 Curate a learning curriculums for the job families.
 </li>
 <li>
 Build and maintain active job family communities to facilitate cross market dialogue and best practice sharing.
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Business Applications Ownership responsibility
 </li>
 <ul>
 <li>
 Own and drive improvements of selected business applications (tools) in line with overall business needs and ambitions.
 </li>
 <li>
 Maintain an active Change Control Board for owned applications.
 </li>
 <li>
 Identify and propose new applications for commercial organization.
 
 </li>
 </ul>
 </ul>
 
 FINANCIAL
 
 
 
 <ul>
 <li>
 Support revenue growth &amp; profitability optimization.
 </li>
 <li>
 Optimize A&amp;P effectiveness though &ldquo;Market Effectiveness Framework&rdquo;
 </li>
 <li>
 Support the management of own budget
 </li>
 <li>
 Ensures frequent and efficient reporting and communication.
 
 
 </li>
 </ul>
 
 CUSTOMER
 
 
 
 <ul>
 <li>
 Leverage customer and external expertise to foster an outside-in perspective and deliver a rich customer
 </li>
 <li>
 experience.
 
 
 </li>
 </ul>
 
 PEOPLE
 
 
 
 <ul>
 <li>
 Drive cross functional collaboration, strategic focus, and organization agility.
 </li>
 <li>
 Build organizational capabilities in Sales and Marketing roles, processes, and applications.
 </li>
 <li>
 Drive integrity &amp; compliance with GB
 </li>
 <li>
 Collaborates effectively and efficiently with internal and external stakeholders
 
 
 </li>
 </ul>
 
 More About You
 
 
 
 While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:
 
 
 <ul>
 <li>
 Advanced skills with spreadsheets, databases, pivot tables and data query logic
 </li>
 <li>
 Knowledge of digitation and sales performance management
 </li>
 <li>
 Able to flex and adapt to changing business condition
 </li>
 <li>
 Process development &amp; optimization
 </li>
 <li>
 Cross-functional/regional project management
 </li>
 <li>
 Strategic Sales and Marketing
 </li>
 <li>
 Technical (application) competence
 
 
 </li>
 </ul>
 
 Everything we&rsquo;ll do for you
 
 
 
 You can grow a lasting career here. We&rsquo;ll encourage you, support you, and challenge you. We&rsquo;ll help you learn and progress in a way that&rsquo;s right for you, with coaching and mentoring along the way. We&rsquo;ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
 
 
 Come join us, and together we can light up the future.
</div>

Commercial Analyst

IGT Solutions

<div>
 Spanish-Speaking Quality AnalystLocation: Maadi (Technology Park)Are you a detail-oriented professional with a passion for quality and coaching? IGT Solutions is looking for a talented Spanish Quality Analyst to join our team immediately!
 
 🌟 Key Qualifications:Language: Native or near-native fluency in Spanish (both written and spoken) is mandatory for monitoring and evaluating calls.Experience: Minimum of 1 year of hands-on experience as a Quality Analyst within the PBO or Call Center industry.Background: Proven experience in Customer Service operations.
 
 Immediate Start: No waiting&mdash;jump straight into the role!Insurance: Full Social and Medical insurance coverage.Safe Commute: We provide door-to-door transportation for female employees for shifts ending after 9 PM.Growth: Work in a professional, goal-oriented environment at the heart of Maadi&rsquo;s tech hub.🚀 Ready to Join?
</div>

Spanish Quality Analyst

eClerx

<div>
 
 Job Description
 
 
 
 As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Answering incoming calls from customers in a professional and courteous manner.
 </li>
 <li>
 Listening actively to customers and asking probing questions to fully understand their needs and concerns.
 </li>
 <li>
 Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.
 </li>
 <li>
 Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
 </li>
 <li>
 Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.
 </li>
 <li>
 Meeting or exceeding individual and team sales targets.
 </li>
 <li>
 Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.
 
 
 </li>
 </ul>
 Requirements:
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills in English.
 </li>
 <li>
 Previous experience in a customer service and sales role, preferably in a call center environment.
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively.
 </li>
 <li>
 Strong problem-solving skills and the ability to think on your feet.
 </li>
 <li>
 Comfortable working in a fast-paced environment.
 </li>
 <li>
 Flexibility to work in rotational shifts, including evenings, weekends, and holidays.
 </li>
 <li>
 Familiarity with basic computer skills and knowledge of CRM systems.
 
 
 </li>
 </ul>
 Education:
 
 
 <ul>
 <li>
 Bachelor's degree in any field is preferred.
 
 
 </li>
 </ul>
 If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity.
</div>

Analyst

Systems Limited - Egypt

<div>
 
 
 Overview:
 
 
 
 Results-driven Business Analyst with 5+ years of experience delivering data-driven solutions across financial and e-commerce sectors. Expert in bridging business needs with technical execution to drive efficiency and value.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Elicit, analyze, and document business requirements.
 </li>
 <li>
 Translate needs into clear, actionable deliverables.
 </li>
 <li>
 Align stakeholders and resolve conflicting priorities.
 </li>
 <li>
 Support development lifecycle and UAT validation.
 </li>
 <li>
 Identify gaps and drive process improvements.
 </li>
 </ul>
 
 
 Core Skills
 
 
 <ul>
 <li>
 Jira, Confluence | Visio, Lucid chart | Balsamiq
 </li>
 <li>
 SQL &amp; Excel for data analysis
 </li>
 <li>
 Agile &amp; Waterfall methodologies
 </li>
 </ul>
 
 
 Added Value
 
 
 <ul>
 <li>
 Applies best practices in user stories (INVEST).
 </li>
 <li>
 Defines acceptance criteria when needed to enhance quality.
 </li>
 <li>
 Leverages virtual agents (e.g., Teams) to improve efficiency and decision-making.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 5+ years&rsquo; experience
 </li>
 <li>
 Strong analytical, communication, and problem-solving skills
 </li>
 </ul>
</div>

Senior Business Analyst

MedNet Egypt L.L.C

<div>
 
 
 MedNet Egypt
 
 is one of the leading managed care service organizations that caters to healthcare needs. We are looking for a skilled
 
 Business Reporting
 
 
 Analyst
 
 who will be responsible for supporting medical insurance operations by transforming raw operational and financial data into actionable insights.
 
 
 
 
 
 
 
 Your Job
 
 
 <ul>
 <li>
 Build, maintain, and enhance reports and dashboards.
 </li>
 <li>
 Perform detailed analysis on claims submissions, adjudication outcomes, provider billing, remittance cycles, and prior authorization requests.
 </li>
 <li>
 Conduct trend analysis, SLA monitoring, utilization studies, and cost insights.
 </li>
 <li>
 Extract and model data from OBIEE (Oracle BI), Power BI, and Excel.
 </li>
 <li>
 Clean, reconcile, and transform medical insurance datasets into business‑ready models.
 </li>
 <li>
 Work extensively with claims submission data, remittance advice structures, and prior approval requests.
 </li>
 <li>
 Understand claim life‑cycle workflows, provider payment processes, and operational TATs.
 </li>
 <li>
 Monitor data accuracy and escalate discrepancies.
 </li>
 <li>
 Support automation initiatives and collaborate with IT, Operations, Medical, and Finance teams.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Your Profile
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant field or equivalent experience
 </li>
 <li>
 1&ndash;3 years&rsquo; experience in health insurance analytics or business reporting
 </li>
 <li>
 Advanced Power BI and Excel skills
 </li>
 <li>
 Experience with OBIEE (Oracle BI)
 </li>
 <li>
 Good command of English
 </li>
 <li>
 SQL knowledge
 </li>
 <li>
 Healthcare or medical insurance domain exposure
 </li>
 <li>
 Automation or reporting optimization experience
 </li>
 <li>
 Strong analytical and structured thinking
 </li>
 </ul>
 
 
</div>

Business Reporting Analyst

The HEINEKEN Company

<div>
 
 Job Purpose
 
 
 
 The Business Analyst will serve as the bridge between business needs and digital solutions, working closely with stakeholders and Hubs to ensure systems and software align with business objectives.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Collaborate with business stakeholders to gather, document, and analyze requirements.
 </li>
 <li>
 Convert business needs into detailed functional and technical specifications.
 </li>
 <li>
 Perform gap analysis to understand current processes and identify opportunities for improvement.
 </li>
 <li>
 Identify and drive process improvements, following the solution direction process with regional and global teams.
 </li>
 <li>
 Ensure that local solution designs align with business goals and global standards, validating them with both business and technology teams.
 </li>
 <li>
 Work with Hub, Regional, and Global D&amp;T teams to design or enhance end-to-end business solutions that meet functional and non-functional requirements.
 </li>
 <li>
 Help develop business cases for innovation projects by conducting cost-benefit analyses and ROI modeling.
 </li>
 <li>
 Collaborate with business representatives (BPOs and functional managers), under the guidance of the D&amp;T Lead, to deliver and support projects that enable effective business processes.
 </li>
 <li>
 Oversee solution delivery dependencies and coordinate closely with stakeholders across Global and Regional D&amp;T, business functions, and external partners.
 </li>
 <li>
 With support of D&amp;T Lead, manage vendors and budgets for locally developed solutions, ensuring timely delivery and compliance with ISMA and Information Security standards in coordination with the Cyber Security Officer.
 
 
 </li>
 </ul>
 
 Experience &amp; Profile
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 4/5+ years experience required in a similar role and in a international environment; ideally with experience both in local and global teams
 </li>
 <li>
 Bachelor degree in fields such as Information Technology, Business Administration, Computer Science, or a related field.
 </li>
 <li>
 Professional certifications in project management, data analytics, or specific digital technologies can be advantageous.
 </li>
 <li>
 Experienced across a wide range of Information Technology disciplines including Project Management, Business Information Management, Consultancy, Service management and Improvement, Software Development
 </li>
 <li>
 Demonstrated experience in leading digital transformation in a complex business environment.
 
 </li>
 </ul>
 </ul>
 
 How
 
 
 
 Excellent interpersonal skills, with a talent for building relationships and influencing stakeholders across all levels of the organization.
 
 
 Strong strategic mindset with the ability to translate business needs into effective D&amp;T solutions.Strong leadership skills, capable of driving change and fostering a culture of continuous improvement.
 
 
 Analytical and problem-solving abilities, coupled with a commitment to operational excellence.
 
 #addjob
 
 
 
</div>

Business Analyst - Retail

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