accountant

business analyst

data scientist

data analyst

quality analyst

analyst

JCPenney

<div>Overview:

Job Title: Change Manager - Business Analyst 2 
J.C. Penney Company, Inc. 
Bangalore, India 
About Catalyst Brands: 
Catalyst Brands is a leading U.S. retail company formed through the merger of JCPenney and SPARC Group. We bring together iconic names such as A&eacute;ropostale, Brooks Brothers, Eddie Bauer, Lucky Brand, Nautica, and JCPenney under one powerful platform. With nearly 1,800 stores, a strong e-commerce presence, and a customer base of over 60 million, we are redefining modern retail through scale, innovation, and heritage. Backed by industry 
leaders, Catalyst Brands offers a dynamic environment where talent can thrive and help shape the future of fashion and retail. 
Role Overview: 
The Change Manager Business Analyst role will use ITIL methodologies to review, analyze, evaluate, and participate in all Change processes necessary to achieve required goals. Core ITSM processes are matured and designed specifically to support our environment. The qualified candidate will be asked to maintain existing practices while using their education and experience to enhance processes as opportunities exist. This individual will establish themselves as a strong team member that can quickly adapt to their surroundings, adhere to our highly collaborative team dynamics, and follow/grow the existing process. 
Role Specific Responsibilities:<ul><li>
Maintain and enforce the existing Change Management processes and procedures based on industry best practices</li><li>
Continued Service Improvement - Identify process improvements and execute improvement action plans</li><li>
Host CAB activities as chair lead including auxiliary CAB events (Technical and Security CABs)</li><li>
Review change requests to ensure compliance, prioritization, and scheduling</li><li>
Provide guidance on the Change Management process to all key stakeholders and assist in their training and knowledge development</li><li>
Participate in annual compliance audits</li><li>
Provide metrics and KPI reports related to change status, scheduling, and success</li><li>
Partner with offshore counterparts to ensure processes and procedures are followed globally</li><li>
Perform daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.</li><li>
Participate in the Major Incident (Crisis) Management on call rotation</li></ul>
Skills &amp; Experiences:<ul><li>
Strong team collaboration &ndash; both local and offshore</li><li>
5+ recent years of demonstrable experience with Change Management ITIL processes, preferably within retail industry</li><li>
Well-rounded experience with ITIL methodologies at various levels of maturity</li><li>
Clear understanding of ITIL&rsquo;s best practice for Change Management as well as other core area (Incident, Problem, Knowledge, Request)</li><li>
Excellent verbal and written communication skills with the ability to transfer information easily to team members, stakeholders, and senior leadership</li><li>
Working knowledge of the Remedy ITSM Platform or other similar ITSM tool</li><li>
Broad understanding of IT concepts, development practices, and architectures</li><li>
ITIL Foundation Certificate or higher</li><li>
CI/CD, DevOps, Agile experience a plus</li></ul>
Pay Range: INR ₹0.00 - INR ₹0.00 /Yr.</div>

Analyst 2

TransUnion

<div>TransUnion's Job Applicant Privacy Notice
What We'll Bring:
This is an exciting opportunity to be a part of the Global fraud solutions team focused on developing TransUnion&rsquo;s TruValidate IP Intelligence suite which is at the forefront of internet topology and networking. Your work will have a direct impact on the quality of Transunion products, and the level of service we are able to provide to our customers. At TransUnion, we strive to build an environment where our associates are in the driver&rsquo;s seat of their professional development, while having access to help along the way. At TransUnion, we encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.
What You'll Bring:
<ul><li>The Analyst will be responsible for supporting product managers, data managers and senior analysts in executing initiatives that are aimed at growing revenue and advancing technology around the IP (Internet Protocol) topology.
</li><li>You will be working with other Data Analytics Team members as well as Engineers and Data Scientists to help improve automation algorithms and leveraging big data to arrive at the most up to date, accurate information to our customers.
</li><li>Conduct ongoing data analyses in support of key customers, suppliers, and sales opportunities.
</li><li>Work closely with the customer support team to ensure all response and resolution requirements are met.
</li><li>Ensure accuracy by performing IP data audits.
</li><li>Identify and deliver clear and concise process improvements and/or product requirements to help drive the data roadmap. Identify new authoritative data sources, as necessary.
</li><li>You have strong problem-solving skills and like to work through complex problems
</li><li>Driven, self-starter who likes to work individually as well as collaborate within a team
</li></ul>Impact You'll Make:
<ul><li>Bachelor&rsquo;s degree in related field or equivalent work experience
</li><li>3-5 years data analytics experience preferable
</li><li>Utilize tools to query, extract and transform large datasets using SQL, R, Python, Mongo DB, Big Query
</li><li>Ability to work with large volumes of datasets to analyze and summarize
</li><li>Ability to work on agile technologies like scrum and tools like Confluence and Jira
</li><li>Understanding IT networking or IP network topology
</li><li>Understanding Geospatial analytics
</li><li>Must be able to effectively prioritize workload, handle multiple priorities simultaneously and possess exceptional follow-up and problem resolutions skills
</li><li>Should be proactive and demonstrate an ability to work independently and produce results across multiple functional organizations, both internal and external
</li><li>Strong interpersonal communication skills with the ability to interact with customers and data suppliers.
</li><li>Successful candidate will have strong analytical and organizational capabilities, as well as effective written and verbal communication skills.
</li></ul>This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title
Analyst, Business Analysis</div>

Analyst

<div>
 At EY, you&rsquo;ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we&rsquo;re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
 
 
 
 Associate Analyst/Analyst, Risk Management
 
 
 
 This role requires the candidate to execute globally defined processes built in accordance with the EY Global (EYG) Independence policies aimed towards safeguarding EY as an Independent auditor. These services are provided to EY country practices across globe enabling them to take decisions on new client acceptances and/or continuances.
 
 
 
 The Opportunity
 
 
 
 Risk Management Services (RMS) is an internal function within EY GDS (Global Delivery services), responsible for protecting the organization from the risks that may arise from its professional practice. We work closely with all parts of the organization to identify and manage risks, providing coordinated advice and assistance on suite of services like Independence, Conflicts, Compliance, regulatory, policy and security issues as well as dealing with claims and queries regarding ethics. Formed in 2007, the RMS team is growing rapidly as a Center of Excellence for all standardized quality/compliance related activities.
 
 
 This role will be part of the largest sub-service functions, i.e., Independence within Risk Management Services (RMS) responsible for assisting client-serving teams in maintaining EY&rsquo;s Independence for its existing and prospective audit/non-audit clients.
 
 
 Auditor Independence is a regulatory requirement that aims to create an &lsquo;arm&rsquo;s length&rsquo; distance between the Accounting Firm, its client serving employees and EY&rsquo;s audit clients. This is done to ensure that that EY Member Practices and their professionals should be (in fact) and should appear to be (in appearance) free from interests that might be regarded as being incompatible with objectivity, integrity, and impartiality of the audit.
 
 
 RMS Independence team is currently 950+ people strong, operating from 3 countries and 5 centre&rsquo;s: India (Gurugram, Kochi, Bengaluru), Poland (Wroclaw), Philippines (Manila). The team is closely integrated with Global Independence and has been involved in development of key Independence processes.
 
 
 The role offers opportunities to work in a dynamic, growth-focused environment, with an objective of protecting EY&rsquo;s reputation as an independent auditor, by providing support on niche profiles to EY member firm practices. It also involves close collaboration with global teams and stakeholders to strengthen the compliance framework and foster a mindset of continuous improvement and client enablement.
 
 
 
 Key Responsibilities
 
 
 
 An associate analyst in the team will be primarily responsible to develop working knowledge of firm level Independence concepts. The individual will be performing work procedures as laid down in the EYG Independence policies along with attaining hands-on experience in research/analysis and making updates post review by project managers to various EY tools and databases, thereby helping client serving/audit teams in mitigating independence-related risk.
 
 
 In this role, candidate will be required to perform a review of submissions of documents/ requests from client serving teams to evaluate completeness, accuracy, of requests raised and perform reconciliation, research and analysis of information with various EY Independence and finance tools to update these systems with accurate information. The individual will be required to communicate with project managers and team members from audit/pursuit teams to perform follow ups for responses and completion of procedures.
 
 
 
 Technical expertise
 
 
 
 <ul>
 <li>
 Build good understanding and ability to interpret client&rsquo;s company structure, applicability of different entity attributes and relationships in accordance with audit client and affiliate definition as per EYG Independence policy.
 </li>
 <li>
 Develop understanding of ownership flow between funds and its investments as part of Wealth and Asset Management and Private Equity complex company structures.
 </li>
 <li>
 Ability to identify the key attributes of Asset Management and Private Equity client structures like funds, broker dealers, portfolio companies, limited partnerships, offshore vehicles, holding companies to determine their hierarchy and applicability of Independence rules.
 </li>
 <li>
 Build working knowledge of different internal Independence and financial tools and systems.
 </li>
 <li>
 Ability to comprehend interdependencies between systems to identify and fix discrepancies and bringing information in sync.
 </li>
 <li>
 Develop sound knowledge of performing external research on tools like Capital IQ, FACTIVA, filings from SEC registered clients, company filings to determine types of structure, flow of ownership and applicable relationships.
 </li>
 <li>
 Perform reconciliation, research and draft recommendations for review by project managers as part of the procedures.
 </li>
 <li>
 Actively participate in knowledge calibration sessions by asking relevant questions and highlight any process understanding gaps timely.
 
 
 </li>
 </ul>
 
 Skills and Attributes for Success:
 
 
 
 <ul>
 <li>
 Display responsiveness by acknowledging emails and messages timely.
 </li>
 <li>
 Ability to work with an inclusive mindset.
 </li>
 <li>
 Must possess a client- centric and enablement mindset.
 </li>
 <li>
 Possess strong communication and inter-personal skills.
 </li>
 <li>
 Prioritize tasks and manage time effectively to meet client expectations without compromising on quality or deadlines and keeping others informed of status and activities.
 </li>
 <li>
 Uphold the highest standards of ethics, integrity, and values.
 </li>
 <li>
 Understanding of existing technologies and willingness to adapt to new digital tools to enhance efficiency.
 
 
 </li>
 </ul>
 
 To Qualify for the Role, You Must Have
 
 
 
 <ul>
 <li>
 Post-graduate/master's in finance domain from a reputed institution.
 </li>
 <li>
 0 &ndash; 1 year of experience in research and analysis in a professional services firm.
 </li>
 <li>
 Candidates with exposure of handing client interaction would be preferred.
 </li>
 <li>
 Well-developed analytical, interpersonal, and communication skills (both written and verbal) in English.
 </li>
 <li>
 Basic understanding of type of company structures, Ownership structures, awareness of auditor Independence and basic risk management concepts.
 </li>
 <li>
 Basic understanding of financial terminologies such as mutual funds, Broker Dealers, Investment Advisers, institutional investors, blocker companies, portfolio companies, Voting rights, Board representation and databases such as Capital IQ, FACTIVA.
 </li>
 <li>
 Basic sector knowledge of Wealth and Asset Management and Private Equity complex would be an added advantage.
 
 
 </li>
 </ul>
 
 Technologies and Tools
 
 
 
 <ul>
 <li>
 Intermediate level of knowledge in MS Office (Outlook, MS Word, MS Excel, SharePoint etc)
 
 
 </li>
 </ul>
 
 What You Can Look Forward To
 
 
 
 <ul>
 <li>
 A team of people with technical experience, business acumen and enthusiasm to learn new things in this fast-moving environment.
 </li>
 <li>
 A team of professionals driven by growth and client enablement mindset, while safeguarding EY&rsquo;s brand name.
 </li>
 <li>
 A team that runs on foundational values of trust, respect, integrity and teaming.
 </li>
 <li>
 A team that functions with One-Team mindset and values diversity and inclusiveness.
 </li>
 <li>
 Opportunities to work with Global teams and stakeholders on strengthening the compliance framework.
 </li>
 <li>
 A team that thrives on continuous improvement and bringing in efficiencies to processes
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations &ndash; Argentina, China, India, the Philippines, Poland, and the UK &ndash; with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We&rsquo;ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.
 
 
 <ul>
 <li>
 Continuous learning: You&rsquo;ll develop the mindset and skills to navigate whatever comes next.
 </li>
 <li>
 Success as defined by you: We&rsquo;ll provide the tools and flexibility, so you can make a meaningful impact, your way.
 </li>
 <li>
 Transformative leadership: We&rsquo;ll give you the insights, coaching, and confidence to be the leader the world needs.
 </li>
 <li>
 Diverse and inclusive culture: You&rsquo;ll be embraced for who you are and empowered to use your voice to help others find theirs.
 
 
 </li>
 </ul>
 
 EY | Building a better working world
 
 
 
 EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
 
 
 Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
 
 
 Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
</div>

Associate Analyst - Analyst

Cerberus Capital Management

<div>
 
 Analyst, Accounts Payable (Preferred candidates from Mumbai location only)
 
 
 
 
 About Cerberus
 
 
 
 Founded in 1992, Cerberus is a global leader in alternative investing with approximately $55 billion in assets across complementary credit, private equity, and real estate strategies. We invest across the capital structure where our integrated investment platforms and proprietary operating capabilities create an edge to improve performance and drive long-term value. Our tenured teams have experience working collaboratively across asset classes, sectors, and geographies to seek strong risk-adjusted returns for our investors. For more information about our people and platforms, visit us at
 
 www.cerberus.com
 
 .
 
 
 
 Job Purpose
 
 
 
 Cerberus is seeking an Analyst to join our Accounts Payable team. This team is responsible for processing all payments for the firm and ensuring expenses are appropriately allocated to the management company and funds. Expense categories which are allocated to the funds relate to the funds&rsquo; operations, including legal, auditing, payroll (and benefits), consulting, research, and administration expenses. In addition, allocated expenses may include amounts for sourcing, acquiring, holding and disposing of the Funds&rsquo; investments.
 
 
 You will be responsible for assisting in the full life cycle of an expense including reviewing and allocating invoices in the Accounts Payable software, routing invoices through approval workflow, executing wire payments, and assisting in the expense allocation close process including preparing, reviewing, and analyzing all expenses booked, and understanding the related allocation methodologies of these expenses to the funds.
 
 
 
 Responsibilities/Deliverables
 
 
 
 <ul>
 <li>
 Vendor Management and Onboarding: Oversee the vendor onboarding process, ensuring all documentation is collected and verified. Maintain accurate vendor records and promptly address vendor inquiries or issues.
 </li>
 <li>
 T&amp;E Auditing and Expense Reimbursements: Conduct comprehensive audits of employee travel and expense reports to ensure adherence to company policies. Process expense reimbursements accurately and in a timely manner.
 </li>
 <li>
 Reconciliations: Conduct daily reconciliations of accounts payable transactions and resolve discrepancies. Collaborate with other departments for accurate financial reporting. Post accounts payable transactions and book reclassification entries as required.
 </li>
 <li>
 Invoice Processing: Review and process invoices, ensuring proper coding and approval. Monitor and manage the accounts payable inbox, responding to inquiries and resolving issues as necessary.
 </li>
 <li>
 Payment Processing: Prepare and process payments to vendors, maintaining accuracy and timeliness. Monitor payment schedules and manage cash flow efficiently.
 </li>
 <li>
 American Express Program Administration: Administer the American Express program, including card issuance, expense tracking, and reporting. Ensure compliance with company policies and resolve any related issues.
 </li>
 <li>
 Concur Administration: Manage the Concur expense management system, including user setup, policy configuration, and troubleshooting. Provide training and support to employees on using Concur.
 </li>
 <li>
 Expense Compliance Training: Lead training sessions on expense compliance, ensuring that employees understand company policies and procedures related to travel and expense reporting.
 </li>
 <li>
 Concur Administration: Oversee the Concur expense management system, including user setup, policy configuration, and troubleshooting. Provide training and support to employees on using Concur, ensuring they understand and adhere to company policies and procedures related to travel and expense reporting.
 </li>
 <li>
 Vendor Inquiries: Address vendor inquiries promptly and professionally, resolving any issues related to payments, invoices, or account discrepancies.
 </li>
 <li>
 Invoice Allocations: Prepare invoice allocations across Funds, Management Company, and Portfolio Companies, ensuring accurate and timely processing.
 </li>
 <li>
 System Maintenance: Conduct regular maintenance of the datawarehouse and expense systems
 </li>
 <li>
 Process Flow Documentation: Draft and maintain process flow diagrams and documentation of procedures
 </li>
 <li>
 1099 Processing: Responsible for 1099 filing
 </li>
 <li>
 Reporting: Generate and analyze accounts payable reports, providing insights and recommendations for process improvements. Assist with month-end and year-end closing activities.
 
 
 </li>
 </ul>
 
 Key Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Accounting, Finance, or a related field.
 </li>
 <li>
 3 - 7 years of experience in accounts payable.
 </li>
 <li>
 Strong knowledge of Vendor Management, T&amp;E, reconciliations and expense allocation concepts.
 </li>
 <li>
 Experience with Concur, Microsoft Business Central, Basware, Tymetrix, and AppZen is a plus.
 </li>
 <li>
 Proficiency in Microsoft Office Suite.
 </li>
 <li>
 Excellent organizational and time management skills.
 </li>
 <li>
 Strong attention to detail and accuracy.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 </ul>
</div>

Barclays

<div>Step into the role of Analyst where you will focus on daily monitoring, data validation, position analysis and preparation of disclosure submissions. The candidate will be part of Daily/Weekly/Adhoc disclosures of Long, Short and Takeover Panel (TOP) reporting to Regulators and Issuers.
You may be assessed on key critical skills relevant for success in role such as:<ul><li>
Perform daily monitoring of positions for potential Long, Short, and Takeover disclosure triggers.</li><li>
Validate data across systems (positions, transactions, corporate actions) to ensure accuracy.</li><li>
Prepare disclosure reports and documentation for review and submission.</li><li>
Generate and validate daily, weekly, and monthly position reports to support monitoring.</li><li>
Manage exception queues, respond to queries, and escalate issues promptly.</li><li>
Conduct reconciliations and investigations for trade breaks and position mismatches.</li><li>
Ensure strong control standards across all operational processes.</li><li>
Respond to issuer requests for shareholding information in line with internal guidelines.</li><li>
Liaise with Trading, Middle Office, and Technology teams for position clarifications and issue resolution.</li></ul>
Desirable skills sets:<ul><li>
Strong understanding of the trade lifecycle, corporate actions and position management.</li><li>
Prior exposure to regulatory reporting or position monitoring is an advantage.</li><li>
Detail oriented with strong ownership of daily deliverables.</li><li>
Ability to manage tight deadlines with accuracy.</li><li>
Strong communication and coordination skills.</li><li>
Eagerness to learn complex regulatory framework and develop SME capabilities.</li></ul>
You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital technology, as well as job-specific technical skills.
This role is based out of Pune.

Purpose of the role
To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.
Accountabilities<ul><li>
Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.</li><li>
Collaboration with teams across the bank to align and integrate operational processes.</li><li>
Identification of areas for improvement and providing recommendations in operational processes.</li><li>
Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.</li><li>
Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.</li><li>
Identification of industry trends and developments to implement best practice in banking operations.</li><li>
Participation in projects and initiatives to improve operational efficiency and effectiveness.</li></ul>
Analyst Expectations<ul><li>
To meet the needs of stakeholders/ customers through specialist advice and support</li><li>
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.</li><li>
Likely to have responsibility for specific processes within a team</li><li>
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.</li><li>
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L &ndash; Listen and be authentic, E &ndash; Energise and inspire, A &ndash; Align across the enterprise, D &ndash; Develop others.</li><li>
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.</li><li>
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.</li><li>
Check work of colleagues within team to meet internal and stakeholder requirements.</li><li>
Provide specialist advice and support pertaining to own work area.</li><li>
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.</li><li>
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.</li><li>
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.</li><li>
Make judgements based on practise and previous experience.</li><li>
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.</li><li>
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.</li><li>
Build relationships with stakeholders/ customers to identify and address their needs.</li></ul>
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship &ndash; our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset &ndash; to Empower, Challenge and Drive &ndash; the operating manual for how we behave.</div>

eClerx

<div>
 
 Job Description
 
 
 
 
 Job Description: Outbound Voice &ndash; Analyst
 
 
 
 We are seeking motivated individuals to join our Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our products or services. Your primary objective will be to troubleshoot the reported problems and provide effective solutions to resolve them.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Make outbound calls to customers to address reported technical issues.
 </li>
 <li>
 Listen actively to customers' concerns and accurately diagnose the root cause of the problem.
 </li>
 <li>
 Provide clear and concise instructions to customers on troubleshooting steps.
 </li>
 <li>
 Guide customers through troubleshooting processes, ensuring they understand each step.
 </li>
 <li>
 Utilize various tools and resources to identify and resolve technical issues efficiently.
 </li>
 <li>
 Document all interactions and resolutions accurately in the customer database.
 </li>
 <li>
 Escalate unresolved issues to appropriate internal/external teams for further investigation.
 </li>
 <li>
 Follow up to ensure that their technical issues have been fully resolved and they are satisfied with the outcome.
 </li>
 <li>
 Adhere to company policies and procedures at all times.
 
 
 </li>
 </ul>
 Requirements:
 
 
 <ul>
 <li>
 Excellent communication skills, both verbal and written.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail.
 </li>
 <li>
 Ability to remain calm and patient when dealing with frustrated customers.
 </li>
 <li>
 Technical aptitude and ability to quickly learn and understand new technologies.
 </li>
 <li>
 Previous experience in a technical support or customer service role is preferred.
 </li>
 <li>
 Familiarity with CRM software and call center technology is a plus.
 </li>
 <li>
 High school diploma or equivalent; additional technical certifications are a bonus.
 
 
 </li>
 </ul>
 Education: Bachelor's degree in any field is preferred.
 
 
 eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech.
 
 
 Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.
</div>

Hyatt

<div><div>Summary<div>
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Revenue Analyst is responsible to provide revenue accounting leadership and business best practices to the hotel. The Revenue Analyst has responsibility for all technical accounting aspects of hotel's revenue streams. The Revenue Analyst will regularly interface with the sales, operations and marketing organization.</div></div><div>
Qualifications<div>
Ideally with a university degree in Strategic Marketing or Hospitality/Tourism management. An MBA would be an asset. Minimum 2 years work experience as Revenue Analyst , Strategic orientation, as well as good problem solving, administrative and interpersonal skills are a must.</div></div></div>

REVENUE ANALYST

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REVENUE ANALYST