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quality analyst

TruBridge

<div><div>Quality Analyst 
 
<ul><li>Review teams&rsquo; production for errors and inaccuracies.</li><li>Document and publish quality scores.</li><li>Council and mentor team members to improve their quality scores.</li><li>Create cheat sheets and reference guides to assist teams in improving quality.</li><li>Be able to move seamlessly into the AR Analyst role temporarily if the need</li></ul>
arises. 
<ul><li>Identify and report common trends in teams&rsquo; production, denials and any global</li></ul>
issues. 
<ul><li>Maintain production and quality standards declared by the organization.</li></ul>
Requirements: 
<ul><li>5+ Years of experience in US Healthcare RCM in posting transactions and AR</li></ul>
Follow-up. 
<ul><li>Should have a thorough understanding of Provider claim life cycle.</li><li>Must have thorough knowledge of major insurance payers.</li><li>Must have thorough knowledge of common denials.</li><li>Must know standard practices of RCM.</li><li>Must have understanding of common acronyms and nomenclature in US</li></ul>
Healthcare. 
<ul><li>Should have excellent written and communication skills in English. Good</li></ul>
grammar is a must. 
<ul><li>Must have fair knowledge of common CPT codes, transaction codes and reason</li></ul>
codes.</div><div></div><div>
Experience: 5+ Years</div><div>
Individual Contributor</div></div>

Quality Analyst

Shinewell

Position : Quality analystLocation : Koramangala, BangaloreCTC : up to 4.2 LPA&middot; Complete quality monitor evaluation audit assessments as per target.&middot; Deliver feedback to all agents with the objective of improving performance&middot; Drive high standards of service quality and be the SME on the best practices around quality control for the CRE, Inhouse and contact centre teams.&middot; Analyse interactions and initiate, develop, and recommend improvements to systems, processes, and procedures that increase productivity and reduce cost.&middot; Perform root cause analysis to drill down into performance trends.&middot; Identify Continual Improvement and Corrective Action Preventive Action opportunities.&middot; Report out all learnings from audits&middot; Attend calibration sessions.Here&rsquo;s what we are looking for: &middot; At least 24 months experience as a Quality Analyst with an ability to leverage her/his experience to identify training needs for the improvement of the Customer Service Team.&middot; Excellent written and spoken skills in English are non-negotiable. Great fluency in Hindi.&middot; Presence of mind, at all times. Ability to translate audits into inputs&middot; Good interpersonal skills. Constructive feedback skills&middot; Eye for details- Excellent probing and problem-solving skills&middot; Self-motivated and ability to multitask&middot; Proficient in customer interactions&middot; Has a very clear understanding of customer experience impacting variables in an interaction and has the ability to communicate the same with clarity.Job Type: Full-timePay: ₹380,000.00 - ₹420,000.00 per yearBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Zaptech Pvt Ltd

Quality AnalystAbout UsZapTech Pvt. Ltd. is an ISO-certified BPO &amp; KPO service provider delivering high-quality solutions to the U.S. Accounts Receivable Management (ARM) industry. We are expanding our team and looking for ambitious MBA graduates with strong business acumen to join us as Quality Analysts.This role is an excellent opportunity to begin your career in analytics, research, and quality processes within a business environment.Role OverviewAs a Quality Analyst, you will:<ul><li>Analyze and interpret data to generate actionable business insights.</li><li>Conduct quality checks and audits to ensure process excellence.</li><li>Support research, reporting, and decision-making initiatives.</li><li>Collaborate with cross-functional teams to enhance service delivery.</li><li>Present findings and recommendations to stakeholders.</li></ul>Qualifications &amp; Skills<ul><li>Education: MBA (Mandatory) &ndash; Specialization in Data Analytics, Marketing, International Business, or Operations.</li><li>Experience: Freshers or up to 12 months in Business Analyst / Research Analyst / Quality Analyst roles.</li><li>Strong business acumen and analytical mindset.</li><li>Excellent communication (verbal &amp; written) and problem-solving skills.</li><li>Proficiency in MS Office (Excel, PowerPoint, Word).</li></ul>Work Schedule<ul><li>Training Shift: 2:00 PM &ndash; 11:00 PM</li><li>Post-Training Shift: 7:00 PM &ndash; 4:00 AM (Rotational / Flexible)</li><li>Fixed Saturday &amp; Sunday Off</li></ul>What We Offer<ul><li>Opportunity to work with a leading BPO &amp; KPO service provider in the U.S. ARM industry.</li><li>Structured career growth and continuous learning opportunities.</li><li>Cab / Travel allowance.</li><li>Free meal during shift.</li></ul>Application ProcessInterested candidates can apply by sending their resume to: talent.acquisition@zaptech.co.inJob Types: Full-time, FresherPay: ₹18,000.00 - ₹21,000.00 per monthBenefits:<ul><li>Commuter assistance</li><li>Food provided</li><li>Provident Fund</li></ul>Work Location: In person

flights mojo

URGENT HIRING | Quality Analyst (QA) &ndash; Travel DomainWe are actively hiring a Quality Analyst (QA) for immediate joining with strong experience in Calls, Chats &amp; Emails quality auditing within the travel domain.<ul><li>Experience:1+ Years</li></ul><ul><li>Domain: Travel / OTA / Airline</li></ul><ul><li>QA Scope: Calls | Chats | Emails</li></ul>Must-Have Skills:<ul><li>Experience in QA auditing for calls, chats &amp; emails.</li></ul><ul><li>Strong understanding of travel processes &amp; customer handling.</li></ul><ul><li>Knowledge of flight booking, ticketing &amp; customer support flows.</li></ul><ul><li>Ability to identify gaps, share feedback &amp; drive improvements.</li></ul>Excellent attention to detail &amp; communication skillsLocation: Gurgaon (WFO)Notice Period: Immediate to 15 days preferredInterested candidates:Share your updated resume at neha@flightsmojo.in or hr@flightsmojo.com or call on 9289971893.Job Types: Full-time, PermanentPay: ₹18,000.00 - ₹28,000.00 per monthBenefits:<ul><li>Leave encashment</li><li>Provident Fund</li></ul>Work Location: In person

KindleBit Solutions

Job descriptionDesignation &ndash; Quality Analyst Experience - 0 to 1 years (Freshers Can Also Apply) Location &ndash; Sector 83, #Mohali Salary &ndash; As per market standards Schedule &ndash; Day shifts Qualification &ndash; Minimum GraduationWe are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we&rsquo;d like to meet you.Responsibilities:- <ul><li> Review and analyze system specifications</li><li> Collaborate with QA Engineers to develop effective strategies and test plans</li><li> Execute test cases (manual or automated) and analyze results</li><li> Evaluate product code according to specifications</li><li> Create logs to document testing phases and defects  Report bugs and errors to development teams</li><li> Help troubleshoot issues  Conduct post-release/ post-implementation testing</li><li> Work with cross-functional teams to ensure quality throughout the software development life cycle</li></ul>Requirements and skills <ul><li> Proven experience as a Quality Assurance Tester or similar role</li><li> Experience in project management and QA methodology</li><li> Good working experience with Selenium.</li><li> Familiarity with Agile frameworks and regression testing is a plus</li><li> Ability to document and troubleshoot errors</li><li> Working knowledge of test management software (e.g. qTest, Zephyr) and SQL</li><li> Excellent communication skills</li><li> Attention to detail</li><li> Analytical mind and problem-solving aptitude</li><li> Strong organizational skills</li><li> BSc/BCA/B-tech in Computer Science, Engineering or a related field.</li></ul>Share CV at - kanwarpartap.singh@kindlebit.orgThanks &amp; Regards HR Department 7743000840Job Type: Full-timePay: ₹10,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Codeverse Weenggs Solution LLP

Job Summary:As a QA Analyst, you will play a critical role in ensuring the quality and reliability of our software. Your primary responsibility will be to design and execute test plans, identify and report defects, and collaborate with the development team to ensure the delivery of high-quality software solutions. You will participate in all phases of the software development life cycle to maintain the integrity of our applications and enhance the overall user experience.Roles &amp; Responsibilities:<ul><li>Knowledge of Project management tools such as Clickup, Excel.</li><li>Troubleshooting manufacturing quality issues.</li><li>Ability to manage Multiple tasks.</li><li>Responsible for performing Functional Testing, Regression Testing, Alpha-Beta Testing, UAT Testing, Re-Testing, Ad-hoc Testing etc...</li></ul>Test Planning:<ul><li>Collaborate with project Co-Ordinates to understand project requirements and specifications.</li><li>Develop comprehensive test plans and test cases based on project documentation.</li></ul>Test Execution:<ul><li>Conduct functional, regression, and performance testing to identify software defects and ensure compliance with quality standards.</li><li>Execute manual test cases to validate the functionality and performance of software applications.</li></ul>Defect Identification and Reporting:<ul><li>Document and track defects using issue tracking tools.</li><li>Provide detailed information on identified issues, including steps to reproduce and expected vs. actual results.</li></ul>Collaboration:<ul><li>Work closely with developers and other Managers to understand system architecture and design in order to improve test coverage.</li><li>Participate in Sprint planning, and review meetings.</li></ul>Quality Assurance Documentation:<ul><li>Maintain detailed and organized records of test results, test cases, and other relevant documentation.</li><li>Contribute to the improvement of QA processes and methodologies.</li></ul>Qualifications:<ul><li>Bachelor's degree in Computer Science, Information Technology, or related field.</li><li>Proven experience of Min. 1+ years as a QA Analyst or in a similar role.</li><li>Strong understanding of software testing methodologies, tools, and best practices.</li><li>Experience with both manual testing.</li><li>Familiarity with testing web and mobile applications.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong communication and collaboration abilities.</li></ul>Preferred Qualifications:<ul><li>ISTQB or other relevant certifications.</li><li>Knowledge of Agile/Scrum methodologies.</li></ul>Job Type: Full-timeBenefits:<ul><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Myriad Solutionz

We are looking for a Quality Analyst (QA) to ensure the quality, functionality, and performance of our websites and web applications. The ideal candidate will be responsible for testing UI, functionality, usability, and compatibility across browsers and devices to deliver a smooth user experience.Key Responsibilities<ul><li>Perform website and web application testing</li><li>Test website functionality, UI/UX, and responsiveness</li><li>Conduct cross-browser testing (Chrome, Firefox, Edge, Safari)</li><li>Perform cross-device testing (desktop, tablet, mobile)</li><li>Prepare and execute test cases, test scenarios, and test plans</li><li>Perform manual testing: functional, regression, smoke, and sanity testing</li><li>Identify, log, and track defects using bug-tracking tools (Jira, etc.)</li><li>Verify bug fixes and ensure proper resolution</li><li>Check website performance, loading speed, and broken links</li><li>Ensure SEO basics, form validations, and security checks (basic level)</li><li>Coordinate with developers and designers to improve website quality</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>Strong knowledge of manual testing concepts</li><li>Experience testing HTML, CSS, JavaScript-based websites</li><li>Understanding of SDLC &amp; STLC</li><li>Familiarity with tools like Jira, Trello, Bugzilla, etc.</li><li>Basic knowledge of API testing and SQL is a plus</li><li>Good attention to detail and analytical skills</li><li>Candidates with 6 months to 1 year of Web QA experience or freshers with good testing knowledge can apply.</li></ul>Job Types: Full-time, FresherPay: ₹10,000.00 - ₹15,000.00 per monthApplication Question(s):<ul><li>Current Salary </li><li>Expected Salary </li></ul>Work Location: In person

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6542 quality analyst jobs IN India

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