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quality analyst

follicular technologies pvt ltd

WAidon is a bootstrapped startup, striving to become the top gun in hair regrowth sector.Responsibilities<ul><li>Monitor voice calls and chats for quality and compliance.</li><li>Score agent performance based on tone, empathy, issue resolution, and adherence to scripts.</li><li>Identify knowledge gaps and suggest training or coaching interventions.</li><li>Conduct root cause analysis for repeated quality issues.</li><li>Maintain call quality reports and recommend action plans for improvement.</li><li>Provide feedback and coaching to the agents to improve their performance</li></ul>Knowledge, Skills &amp; Attributes<ul><li>Proficiency in Hindi &amp; English (able to read, write and speak)</li><li>Bachelor's degree in any discipline (preference for healthcare backgrounds).</li><li>Minimum 1 year of experience in a quality analyst or auditing role.</li><li>Strong attention to detail and excellent analytical skills.</li><li>Good communication and interpersonal abilities.</li><li>Familiarity with quality assurance tools, audit formats, or testing platforms</li><li>Knowledge of customer service best practices and quality assurance techniques</li></ul>Job Types: Full-time, PermanentPay: ₹18,000.00 - ₹26,000.00 per monthBenefits:<ul><li>Paid time off</li><li>Provident Fund</li></ul>Ability to commute/relocate:<ul><li>Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Quality Analyst: 1 year (Preferred)</li></ul>Work Location: In person

Quality Analyst

Evertiz Solutions 

Job Title: Quality Analyst (QA)Company Type: Product-Based Company Location: Akshar IT Park, Thane Openings: 10 Experience: 1+ Year (Quality Verification / QA) CTC: Up to ₹3,50,000 per annumJob Description:We are hiring Quality Analysts (QA) for a reputed product-based company located at Akshar IT Park, Thane. The role involves ensuring high-quality standards across product processes, verifications, and deliverables.Key Responsibilities:<ul><li>Conduct quality checks and verifications on product-related processes</li><li>Identify defects, gaps, and inconsistencies</li><li>Maintain quality documentation and reports</li><li>Ensure compliance with defined quality standards and SOPs</li><li>Coordinate with internal teams to improve product quality</li></ul>Required Skills &amp; Qualifications:<ul><li>Minimum 1+ year of experience in a QA / Verification role</li><li>Strong attention to detail and analytical skills</li><li>Good communication and documentation skills</li><li>Ability to work in a structured, process-driven environment</li></ul>Why Join Us:<ul><li>Opportunity to work with a product-based organization</li><li>Growth-oriented and professional work culture</li></ul>Work Location: Akshar IT Park, Thane To Apply: Call: 7900054498 WhatsApp: 9867212506 Email: shavin.kamble@evertiz.comJob Types: Full-time, PermanentPay: ₹210,000.00 - ₹350,000.00 per yearBenefits:<ul><li>Cell phone reimbursement</li><li>Commuter assistance</li><li>Health insurance</li><li>Internet reimbursement</li><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Experience:<ul><li>Quality analyst: 1 year (Preferred)</li><li>Verification process: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Thane, Maharashtra (Preferred)</li></ul>Work Location: In person

Diro Labs

Job DescriptionJoin DIRO: Pioneers in Deep Tech Innovation is hiring a Quality Analyst.Company Overview:DIRO is a trailblazing deep tech startup from the U.S., globally acclaimed with top-tier awards. We&rsquo;re the #1 bank account verification platform, trusted by Fortune 500 brands, banks, and governments. Our bold mission? Build a new trust layer for the Internet by sourcing data straight from any website worldwide with user consent. We verify data from 44,000 banks, 9,000 utility providers, and 700 government sources across 195 countries in real-time. Learn more at www.diro.io.Our Mission:To provide the original source of truth from any global source, backed by DIRO&rsquo;s innovation.Position: Quality Analyst Location: 66, Upper-Ground Floor, Okhla Industrial Estate, Phase - III, New Delhi - 110020Role:We are seeking a dedicated Quality Analyst to join our team. In this role, you will be responsible for a variety of crucial tasks including manual testing (including both frontend and backend), processing documents through detailed data annotation, providing email support to users facing any issues, and maintaining the integrity of our database by updating and removing invalid links. Additionally, you will handle miscellaneous tasks as they arise, contributing to the overall efficiency of our operations. This position requires a keen eye for detail, strong problem-solving skills, and the ability to manage multiple tasks effectively. Banking-grade security in a working environment with limited access to mobile phones while working. A detailed background check will be done as per banking standards.Responsibilities:● Process documents by accurately annotating data to ensure quality and precision.● Provide timely and effective email support to users experiencing difficulties.● Perform day-to-day manual testing, including both frontend and backend testing.● Clean and update the database by removing invalid links and ensuring the accuracy and relevance of the information.● Perform various additional tasks as required, contributing to the overall efficiency of the team.Qualifications:● Bachelor's degree in any field; a technical background is preferred. Candidates should demonstrate academic excellence.● Proficiency in written English, with strong logical reasoning abilities.● Knowledge of GPT-based prompts.● Experience in backend testing is preferred.● Ability to work both independently and as part of a team.● Candidates must be based in Delhi NCR. Additional Skills: ● Fast and accurate typing skills.● An exceptional focus on detail, ensuring quality in all tasks.● Logical Reasoning: Strong logical reasoning abilities to understand and interpret data effectively.● Proven ability to communicate data insights in a clear and concise manner.Job Type: Full-timeShift: RotationalBenefits:<ul><li>US-style work environment</li><li>Medical Insurance</li><li>Food Provided</li></ul>Supplemental pay types: Shift allowanceAbility to commute/relocate: Okhla NSIC metro station: Reliably commute or planning to relocate before starting work (Required)Experience: 1 year minimumJob Type: Full-timePay: ₹300,000.00 - ₹420,000.00 per yearBenefits:<ul><li>Food provided</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Software testing: 2 years (Preferred)</li></ul>Work Location: In person

LPO Fragrance

Job Description: Quality Analyst (QA)Location: Andheri ( East )Experience: 1&ndash;4 yearsDepartment: Sales / Operations / Customer SupportEmployment Type: Full-timeKey Responsibilities:<ul><li>Monitor and evaluate calls, chats, emails, or work output for quality standards</li><li>Ensure adherence to company policies, SOPs, and compliance guidelines</li><li>Conduct regular quality audits and share detailed feedback with team members</li><li>Prepare quality reports, scorecards, and improvement plans</li><li>Identify training needs and coordinate with trainers/management</li><li>Help improve customer experience, sales conversion, and process efficiency</li><li>Maintain documentation of QA findings and corrective actions</li></ul>Required Skills:<ul><li>Strong analytical and observation skills</li><li>Good communication and feedback delivery skills</li><li>Knowledge of quality frameworks, call monitoring, or audit processes</li><li>Proficiency in Excel and reporting tools</li><li>Ability to handle conflict professionally</li></ul>Preferred Qualification:<ul><li>Graduate in any discipline</li><li>Experience in BPO, Sales, Recruitment, or Operations QA is preferred</li></ul>Job Types: Full-time, PermanentPay: ₹15,000.00 - ₹30,000.00 per monthWork Location: In person

DETAILING BULL

Job Title: Quality Analyst &ndash; Training &amp; ProcessCompany: Detailing BullRole PurposeTo ensure service quality by managing end-to-end processes and setting up structured training for all departments.Key Responsibilities<ul><li>Define and monitor end-to-end business processes and SOPs</li><li>Identify training needs for each department and create step-by-step training plans</li><li>Conduct new joinee training (1&ndash;2 days)</li><li>Train teams on car industry basics and Detailing Bull services</li><li>Plan refresher training for existing employees</li><li>Develop and manage a central training platform</li><li>Set up and manage the training department</li><li>Prepare technical, backend, and process training drafts</li><li>Lead a 6-month training &amp; quality setup project with timelines</li></ul>Skills &amp; Experience<ul><li>Strong quality, process, and training knowledge</li><li>Good communication and documentation skills</li><li>Experience in automobile/service industry preferred</li><li>Willing to travel if required</li></ul>Job Type: Full-timePay: ₹18,000.00 - ₹30,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Training &amp; development: 1 year (Required)</li></ul>Work Location: In person

Le Chateau Inc

Role SummaryThe Kitchen Quality Analyst is the gatekeeper of our culinary standards. You are responsible for ensuring that every food item produced meets our specifications for taste, texture, appearance, and portion size. You will conduct daily sensory evaluations, audit kitchen processes, and analyze data to reduce waste and improve consistency across the operation.Key Responsibilities1. Product Quality &amp; Sensory Evaluation<ul><li>Line Checks: Conduct random sampling of finished dishes during service/production to verify they match the &quot;Gold Standard&quot; photos and recipe cards.</li><li>Sensory Testing: Perform daily organoleptic tests (taste, smell, visual inspection) on sauces, soups, and pre-prepped items before they are used in service.</li><li>Yield Analysis: Monitor butchery and prep stations to ensure yield percentages are accurate and waste is minimized.</li></ul>2. Process Monitoring &amp; HACCP<ul><li>CCP Monitoring: Verify that Critical Control Points (cooking temperatures, cooling times, hot holding) are being recorded accurately by the kitchen team.</li><li>Standardization: Ensure all cooks are following the exact steps in the Standard Operating Procedures (SOPs); correct &quot;shortcuts&quot; immediately.</li><li>Supplier Checks: Inspect incoming raw materials (produce, proteins) for freshness and quality; reject items that do not meet specifications.</li></ul>*3. Data Analysis &amp; Reporting<ul><li>Waste Tracking: Analyze food waste logs to identify patterns (e.g., &quot;Why are we throwing away 5kg of rice every Tuesday?&quot;).</li><li>Incident Reports: Investigate customer complaints regarding food quality (e.g., &quot;cold food,&quot; &quot;salty,&quot; &quot;undercooked&quot;) and provide root cause analysis.</li><li>Audit Reports: Submit weekly Quality Assurance reports to the Executive Chef and Operations Manager highlighting scores and areas for improvement.</li></ul>4. Training &amp; Calibration<ul><li>On-the-Spot Coaching: Provide immediate, constructive feedback to line cooks when a dish fails a quality check.</li><li>New Menu Launch: Assist in the rollout of new menu items by verifying that the kitchen team understands the new plating and portioning requirements.</li></ul>Qualifications &amp; RequirementsEducation:<ul><li>Degree or Diploma in Culinary Arts, Food Science, or Hotel Management.</li><li>Certification: Advanced Food Safety (Level 3 or 4) and HACCP certification are mandatory.</li></ul>Experience:<ul><li>Minimum [2-4] years of experience in a professional kitchen (as a Chef de Partie or higher) OR in a Food Quality Assurance role.</li><li>Experience with high-volume production (catering/banqueting) is preferred.</li></ul>Skills:<ul><li>Palate: A refined palate capable of detecting subtle variances in seasoning and flavor profiles.</li><li>Attention to Detail: Ability to spot a 5-gram difference in portioning or a slight deviation in plating.</li><li>Tech Savvy: Proficiency in Excel and QA software (e.g., iAuditor, SafetyCulture).</li><li>Diplomacy: Ability to critique the work of chefs and cooks constructively without causing conflict.</li></ul>Key Performance Indicators (KPIs)<ul><li>Product Consistency Score: Measured via internal audits.</li><li>**Customer</li></ul>Job Types: Full-time, PermanentPay: ₹10,990.83 - ₹30,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Food provided</li><li>Health insurance</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Alea IT Solutions

Job Overview: We are seeking a skilled QA Engineer to test and validate our software products. The ideal candidate will ensure product quality through manual and automated testing, bug identification, and close collaboration with development teams.Key Responsibilities: Develop and execute test plans, cases, and scripts. Perform manual and automated testing to identify issues. Track and report bugs using tools like Jira. Ensure product quality through regression and performance testing. Collaborate with cross-functional teams to meet project goals.Required Skills: 2+ years of QA experience (manual and automated). Familiarity with testing tools (e.g., Jira, Selenium). Strong attention to detail and problem-solving skills. Basic programming knowledge (Java, Python) is a plus. Excellent communication and teamwork abilities.What We Offer:✅ Free Meals ✅ Two-wheeler parking ✅ Gym facility ✅ 18 Paid Leave annually ✅ Only 2 working Saturdays per month ✅ Monthly Team Breakfast ✅ Monthly Team LunchIf you're ready to take your Quality Analyst career to the next level, apply now and be part of our dynamic testing team!Share your cv on saloni.hr@aleaitsolutions.com /nishant.hr@aleaitsolutions.com or +91 77279 40359Job Type: Full-timePay: ₹25,000.00 - ₹40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>total work: 2 years (Required)</li></ul>Work Location: In person

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6998 quality analyst jobs IN India

Quality Analyst

Quality Analyst

Quality Analyst

Quality Analyst

Quality Analyst

Quality Analyst

Quality Analyst