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application and production support engineer Jobs in Riyadh Saudi Arabia

application and production support engineer

application production support engineer

CodeNinja Inc.

<div>
 
 About The Company
 
 
 
 Aligned with Saudi Arabia's Vision 2030, we harness the Kingdom's rapidly developing talent and technological advancements to support economic diversification and drive industry transformation through cutting-edge AI, computer vision, and automation. Our solutions are strategically designed to empower startups and enterprises with a competitive edge by leveraging local talent and infrastructure, advancing the region's human capital development. Through ethical innovation and transparency-focused partnerships, we actively contribute to the Kingdom's ambitious objectives, championing a high-tech, sustainable future.
 
 
 
 About The Role
 
 
 
 We are looking for a
 
 Application / Production Support Engineer
 
 with strong expertise in
 
 Open Banking
 
 ,
 
 production support
 
 , and
 
 incident resolution
 
 . The ideal candidate will have
 
 8+ years
 
 of hands-on experience supporting enterprise-grade systems, with the ability to manage critical production environments, coordinate with cross-functional teams, and ensure 24/7 system reliability. This role is
 
 onsite in KSA
 
 and requires readiness to provide
 
 after-hours support
 
 for high-priority incidents.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Serve as the primary production support for Open Banking, including after working hours
 </li>
 <li>
 Ensure successful technical resolution of all incidents raised by TPPs, PASPs, and in SAMA Confluence
 </li>
 <li>
 Facilitate between Business teams and the APIC team for DR and Production Support activities
 </li>
 <li>
 Generate SAMA Monthly APIC Reports
 </li>
 <li>
 Provide technical development support in Open Banking programs
 </li>
 <li>
 Provide L1/L2 technical support for Open Finance applications
 </li>
 <li>
 Integrate microservices hosted on OpenShift and related clusters
 </li>
 <li>
 Monitor system alerts, application logs, and performance metrics to detect anomalies and prevent disruptions
 </li>
 <li>
 Perform incident analysis, system recovery, and validation with development, middleware, and infrastructure teams
 </li>
 <li>
 Support deployments, environment maintenance, and DR activities in line with change management processes
 </li>
 <li>
 Ensure application stability, security compliance, and adherence to operational standards
 </li>
 <li>
 Maintain detailed runbooks, deployment records, and readiness checklists
 </li>
 <li>
 Drive continuous improvement in service reliability, automation, and support processes
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 8+ years of experience in Application Support, Production Support, or related roles
 </li>
 <li>
 Strong experience with Open Banking, Open Finance, or API-driven banking ecosystems
 </li>
 <li>
 Hands-on experience supporting microservices and OpenShift-based environments
 </li>
 <li>
 Strong understanding of incident management, problem resolution, and production stability practices
 </li>
 <li>
 Experience with monitoring tools, log analysis, and performance troubleshooting
 </li>
 <li>
 Knowledge of DR procedures, environment management, and change management workflows
 </li>
 <li>
 Ability to collaborate with development, infrastructure, middleware, and business teams
 </li>
 <li>
 Strong analytical, communication, and documentation skills
 </li>
 <li>
 Experience in banking or financial domain preferred
 </li>
 <li>
 Willingness to provide after-hours support as required
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Work on large-scale Open Banking and Open Finance production environments
 </li>
 <li>
 High-impact role ensuring stability of mission-critical banking systems
 </li>
 <li>
 Collaborative environment with exposure to cross-functional engineering teams
 </li>
 <li>
 Opportunities for growth in SRE, DevOps, and advanced production engineering roles
 </li>
 <li>
 Be part of cutting-edge digital banking initiatives within the KSA market
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 CodeNinja is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, and performance. Female and minorities are strongly encouraged and preferred to apply for the role.
</div>

Application / Production Support Engineer

CodeNinja

About the Company
 Aligned with Saudi Arabia’s Vision 2030, we harness the Kingdom’s rapidly developing talent and technological advancements to support economic diversification and drive industry transformation through cutting-edge AI, computer vision, and automation. Our solutions are strategically designed to empower startups and enterprises with a competitive edge by leveraging local talent and infrastructure, advancing the region’s human capital development. Through ethical innovation and transparency-focused partnerships, we actively contribute to the Kingdom’s ambitious objectives, championing a high-tech, sustainable future.
 
About the role
 We are looking for a Application / Production Support Engineer with strong expertise in Open Banking, production support, and incident resolution. The ideal candidate will have 8+ years of hands-on experience supporting enterprise-grade systems, with the ability to manage critical production environments, coordinate with cross-functional teams, and ensure 24/7 system reliability. This role is onsite in KSA and requires readiness to provide after-hours support for high-priority incidents.
 
Key Responsibilities
 <ul>
<li>Serve as the primary production support for Open Banking, including after working hours.</li>
<li>Ensure successful technical resolution of all incidents raised by TPPs, PASPs, and in SAMA Confluence.</li>
<li>Facilitate between Business teams and the APIC team for DR and Production Support activities.</li>
<li>Generate SAMA Monthly APIC Reports.</li>
<li>Provide technical development support in Open Banking programs.</li>
<li>Provide L1/L2 technical support for Open Finance applications.</li>
<li>Integrate microservices hosted on OpenShift and related clusters.</li>
<li>Monitor system alerts, application logs, and performance metrics to detect anomalies and prevent disruptions.</li>
<li>Perform incident analysis, system recovery, and validation with development, middleware, and infrastructure teams.</li>
<li>Support deployments, environment maintenance, and DR activities in line with change management processes.</li>
<li>Ensure application stability, security compliance, and adherence to operational standards.</li>
<li>Maintain detailed runbooks, deployment records, and readiness checklists.</li>
<li>Drive continuous improvement in service reliability, automation, and support processes.</li>
</ul>
Requirements: 
<ul>
<li>8+ years of experience in Application Support, Production Support, or related roles.</li>
<li>Strong experience with Open Banking, Open Finance, or API-driven banking ecosystems.</li>
<li>Hands-on experience supporting microservices and OpenShift-based environments.</li>
<li>Strong understanding of incident management, problem resolution, and production stability practices.</li>
<li>Experience with monitoring tools, log analysis, and performance troubleshooting.</li>
<li>Knowledge of DR procedures, environment management, and change management workflows.</li>
<li>Ability to collaborate with development, infrastructure, middleware, and business teams.</li>
<li>Strong analytical, communication, and documentation skills.</li>
<li>Experience in banking or financial domain preferred.</li>
<li>Willingness to provide after-hours support as required.</li>
</ul>
Why Join Us
 <ul>
<li>Work on large-scale Open Banking and Open Finance production environments.</li>
<li>High-impact role ensuring stability of mission-critical banking systems.</li>
<li>Collaborative environment with exposure to cross-functional engineering teams.</li>
<li>Opportunities for growth in SRE, DevOps, and advanced production engineering roles.</li>
<li>Be part of cutting-edge digital banking initiatives within the KSA market.</li>
</ul>
Disclaimer
 CodeNinja is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, and performance. Female and minorities are strongly encouraged and preferred to apply for the role.

Leuwint technologies

We are looking for a proactive and technically strong Production Support Engineer to take ownership of open banking platform stability, incident resolution, and technical support operations. The ideal candidate should have hands-on experience supporting microservices-based architecture, coordinating across teams, and ensuring system uptime and compliance with banking standards.Key Responsibilities<ul><li>Minimum 8+ years of experience in relevant field</li><li>Act as the primary production support engineer for Open Banking, including handling after-hours support.</li></ul><ul><li>Provide L1/L2 technical support for Open Finance applications.</li></ul><ul><li>Successfully resolve technical incidents raised by TPPs, PASPs, and in SAMA Confluence.</li></ul><ul><li>Monitor system alerts, application logs, and performance metrics to detect issues and prevent service interruptions.</li></ul><ul><li>Perform incident analysis, recovery, and validation, collaborating with development, middleware, and infrastructure teams.</li></ul><ul><li>Facilitate communication between Business and APIC teams for production support and DR (Disaster Recovery) activities.</li></ul><ul><li>Support integrations of microservices hosted on OpenShift and related clusters.</li></ul><ul><li>Assist with technical development for Open Banking programs.</li></ul><ul><li>Support deployments, maintenance of environments, and DR operations following approved change management processes.</li></ul><ul><li>Ensure end-to-end application stability, adherence to bank security guidelines, and operational standards.</li></ul><ul><li>Generate and manage monthly SAMA APIC reports.</li></ul><ul><li>Maintain detailed runbooks, deployment records, readiness checklists, and contribute to continuous service reliability and automation improvements.</li></ul>Job Type: Full-time

Application And Production Support Engineer

Job descriptionWe are looking for a proactive and detail-oriented Operations Engineer to manage and support Open Finance platforms, APIs, and backend microservices hosted on OpenShift. The role involves ensuring system stability, SLA adherence, and seamless operations across both production and disaster recovery (DR) environments.Key Responsibilities:<ul><li>Monitor Open Finance platforms, APIs, and microservices running on OpenShift, ensuring high availability, SLA compliance, and platform stability across Production and DR environments.</li></ul><ul><li>Perform first-level incident triage, analyze alerts, and coordinate with technical and business teams for timely issue resolution.</li></ul><ul><li>Execute operational runbooks, including environment validations, recovery steps, deployment readiness checks, and daily health monitoring.</li></ul><ul><li>Manage the complete ticket lifecyclelog, classify severity, track SLA progress, escalate when needed, and maintain accurate documentation in ITSM tools (e.g., ServiceNow, JIRA).</li></ul><ul><li>Act as a central communication point between Operations, Product, Infrastructure teams, and external FinTech partners for incident updates, planned changes, and service communications.</li></ul><ul><li>Prepare and publish operational dashboards, incident summaries, compliance reports, and audit evidence for internal and external reviews.</li></ul><ul><li>Identify recurring incidents, perform trend analysis, and contribute to continuous improvement, automation, and reliability enhancement initiatives.</li></ul>Requirements:<ul><li>Hands-on experience in application or platform support, preferably in Open Finance, Banking, or API-driven environments.</li></ul><ul><li>Knowledge of OpenShift, Kubernetes, microservices, API monitoring tools, and ITSM processes.</li></ul><ul><li>Strong analytical abilities, troubleshooting skills, and experience in incident &amp; problem management.</li></ul><ul><li>Ability to work with cross-functional teams and manage communication with internal stakeholders and external partners.</li></ul><ul><li>Excellent documentation, reporting, and coordination skills.</li></ul>Job Type: Full-time

Operations Analyst & Coordinator

Takamol Holding

<div>
 
 We are looking for a
 
 hands-on Senior Software Engineer
 
 with strong expertise in
 
 mobile app development using React Native
 
 . The ideal candidate will lead the end-to-end development of our mobile application, ensure high performance and usability, and contribute to both real-time and offline features.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Design, build, and maintain
 
 cross-platform mobile applications
 
 using React Native &amp; Expo.
 </li>
 <li>
 Implement advanced navigation, state management, offline support, and platform-specific customizations.
 </li>
 <li>
 Integrate backend services for
 
 authentication, data syncing, real-time updates, and push notifications (Firebase)
 
 .
 </li>
 <li>
 Develop
 
 reusable components
 
 , optimize performance (memoization, lazy loading, code splitting), and ensure top-tier responsiveness.
 </li>
 <li>
 Establish and maintain
 
 CI/CD pipelines
 
 for automated building, testing, and deployment to app stores.
 </li>
 <li>
 Conduct
 
 unit and integration testing
 
 , debugging, performance monitoring, and ensure accessibility compliance.
 </li>
 <li>
 Collaborate on web support using
 
 React Native Web
 
 for maximum code reuse.
 </li>
 <li>
 Manage the full mobile app lifecycle: prototyping &rarr; production &rarr; analytics &rarr; error tracking.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 
 2&ndash;4 years
 
 of hands-on experience in hybrid mobile development.
 </li>
 <li>
 Strong expertise in
 
 React Native, Expo, JavaScript/TypeScript, and the React ecosystem
 
 .
 </li>
 <li>
 Familiarity with mobile features:
 
 geolocation, camera, background tasks, Firebase notifications
 
 .
 </li>
 <li>
 Deep understanding of
 
 cross-platform challenges
 
 , performance tuning, and differences between
 
 iOS &amp; Android
 
 .
 </li>
 <li>
 Bachelor&rsquo;s/Master&rsquo;s degree in Computer Science or a related field.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills
 
 
 <ul>
 <li>
 Experience with
 
 React Native Web
 
 , GraphQL, animations, and app store deployment.
 </li>
 </ul>
 
 
</div>

Senior Software Engineer (Mobile App Developer – React Native)

Lenks.ai

We are hiring an AI Engineer to support the development of advanced AI capabilities within Lenks.ai. In this role, you will work on integrating LLMs, building AI agents, implementing RAG-based systems, and developing end-to-end AI features that directly impact our video-conferencing platform. The ideal candidate is a hands-on engineer who can translate ideas into production-ready solutions efficiently.Qualifications:<ul><li>Proficiency in TypeScript and Node.js</li><li>Experience with Google Vertex AI (Gemini models)</li><li>Strong background in LLM integration and prompt engineering</li><li>Familiarity with AI agent frameworks (LangChain.js, LlamaIndex, or similar)</li><li>Understanding of RAG concepts (embeddings, retrieval, vector search)</li><li>Experience with PostgreSQL and pgvector or similar vector databases</li><li>Workflow automation experience (n8n or equivalent)</li><li>Ability to build end-to-end solutions across backend, AI pipelines, and product integration</li></ul>Job Type: Full-timePay: &#65020;8,000.00 - &#65020;10,000.00 per month

Ai Engineer

MASTER-WORKS

<div>Job Summary 
The Senior Cloud Operations Engineer (GCP) is responsible for operating, maintaining, and optimizing enterprise workloads running on Google Cloud Platform. The role ensures high availability, performance, security, and reliability of GCP services across production and non-production environments.
The engineer will work closely with Cloud Architecture, Cloud Security, Platform Engineering, and DevOps teams to support GCP infrastructure, enforce governance, and enable cloud-native operations aligned with best practices. 
Key Responsibilities 
1. GCP Cloud Operations<ul>
<li>
Operate and support day-to-day activities on GCP workloads across Compute Engine, GKE, Cloud SQL, Storage, and Load Balancing.</li>
<li>Manage production environments, resolve incidents, and ensure uptime through SLO/SLA alignment.</li>
<li>Implement OS-Login, IAP, VPC-SC, and secure connectivity for internal and external users.</li>
<li>Monitor system health using Cloud Logging, Cloud Monitoring, and Error Reporting.</li></ul> 
2. GCP Infrastructure Management<ul>
<li>
Manage Compute Engine instances, instance templates, MIGs, custom images, and snapshots.</li>
<li>Administer GKE clusters, node pools, autoscaling, Ingress/LB configurations, and GCR/Artifact Registry.</li>
<li>Configure Cloud Load Balancers (External/Internal HTTP(S), TCP/UDP, SSL proxy).</li>
<li>Implement VPC design, subnets, Cloud NAT, firewall policies, routing, Private Service Connect, and hybrid connectivity.</li></ul> 
3. Automation, IaC &amp; CI/CD<ul>
<li>
Develop, maintain, and version cloud resources using Terraform and Google&rsquo;s Deployment Manager.</li>
<li>Automate provisioning, patching, scaling, and maintenance tasks.</li>
<li>Contribute to GitLab/Cloud Build pipelines for GCP deployments.</li>
<li>Create runbooks, automation scripts (Bash/Python), and SOPs for repeated processes.</li></ul> 
4. Cloud Security &amp; Compliance (GCP Focused)<ul>
<li>
Enforce least privilege using IAM, service accounts, workload identity, and custom roles.</li>
<li>Support Cloud Security Command Center (SCC) findings remediation.</li>
<li>Implement Binary Authorization, Shielded VMs, CMEK/CMK, network segmentation, and policy enforcement via Organization Policies.</li>
<li>Support compliance activities aligned with NCA, CIS GCP Benchmarks, and ISO standards.</li></ul> 
5. Incident &amp; Problem Management<ul>
<li>
Lead incident troubleshooting using GCP logging, LB logs, VPC Flow Logs, packet mirroring.</li>
<li>Conduct root-cause analysis for GKE, network, IAM, and service-level issues.</li>
<li>Improve observability through dashboards, alerts, and SLO-based monitoring.</li>
<li>Participate in on-call rotations and perform emergency recovery operations.</li></ul> 
6. Cost Optimization &amp; Governance<ul>
<li>
Utilize GCP Cost tools: Billing dashboards, Cost Insights, Quotas, and Budgets.</li>
<li>Optimize resources via committed use discounts, instance rightsizing, autoscaling, and idle resource cleanup.</li>
<li>Ensure adherence to cloud governance frameworks and tagging/labeling standards.</li>
</ul>
Requirements
Education<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or related field.</li></ul> 
Experience<ul>
<li>
5&ndash;8+ years of hands-on experience in cloud operations with at least 3 years dedicated to GCP.</li>
<li>Strong background in Linux/Windows VM operations in GCP.</li>
<li>Experience operating GKE-based applications or microservices.</li></ul> 
Technical Requirements (GCP-Specialized) 
Google Compute &amp; VM Operations<ul>
<li>
Expertise in Compute Engine, MIGs, instance templates, OS-Login, IAP-enabled access.</li>
<li>Understanding of disk types, snapshots, custom images, and maintenance policies.</li></ul> 
Networking<ul>
<li>
Strong hands-on experience with VPC design, peering, Shared VPC, firewall rules, Cloud NAT, and Private Service Connect.</li>
<li>Deep understanding of Google Load Balancers (External HTTP(S), Internal HTTP(S), SSL Proxy, TCP/UDP).</li></ul> 
GKE &amp; Container Services<ul>
<li>
Experience managing GKE clusters, node pools, autoscaling, monitoring, and troubleshooting pods/service meshes.</li>
<li>Familiarity with Anthos (optional).</li></ul> 
Storage &amp; Databases<ul><li>
Strong knowledge of Cloud Storage, object lifecycle management, Cloud SQL, Memorystore, and related services.</li></ul> 
Security (GCP Focused)<ul>
<li>
Experience with:</li>
<li><ul><li>IAM design</li>
<li>SCC findings</li>
<li>VPC SC</li>
<li>Binary Authorization</li>
<li>Workload Identity</li>
<li>KMS/CMEK</li>
<li>Shielded VMs</li>
<li>Security posture hardening (CIS, NCA, ISO)</li></ul></li></ul> 
Automation &amp; DevOps<ul>
<li>
Strong experience with Terraform (required).</li>
<li>Experience with GitLab CI, Cloud Build, or Jenkins for GCP workloads.</li>
<li>Strong scripting in Bash/Python.</li></ul> 
Observability<ul>
<li>
Proficiency with:</li>
<li><ul><li>Cloud Monitoring</li>
<li>Cloud Logging</li>
<li>Error Reporting</li>
<li>VPC Flow Logs</li>
<li>LB logs</li></ul></li></ul> 
Soft Skills<ul>
<li>
Strong ownership and accountability mindset.</li>
<li>Ability to diagnose complex cloud/network/security issues.</li>
<li>Excellent communication and documentation skills.</li>
<li>Ability to work in fast-paced, highly collaborative environments.</li>
<li>Leadership in incident management.</li></ul> 
Preferred Certifications<ul>
<li>
Google Cloud Professional Cloud Engineer (required or in-progress).</li>
<li>Google Professional DevOps Engineer.</li>
<li>CKA/CKAD (for GKE experience).</li>
<li>HashiCorp Terraform Associate.</li>
<li>ITIL Foundation and ISO awareness.</li></ul></div>

Senior Cloud Operations Engineer (Google Cloud Platform)

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2058 application production support engineer jobs IN Riyadh Saudi Arabia

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Application / Production Support Engineer

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Senior Cloud Operations Engineer (Google Cloud Platform)