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application support engineer

Commercial Bank

<div>
 
 About Commercial Bank Of Qatar
 
 
 
 Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar&rsquo;s economic development by offering a range of personal, business, government, international and investment services. We believe in empowering our employees, providing them with opportunities for growth and professional development.
 
 
 By Joining us, you&rsquo;ll be part of a workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.
 
 
 Join us in shaping the future of banking!
 
 
 
 Job Summary
 
 
 
 We are Looking for an application support engineer - Trade Finance will be part of Channels &amp; Payments team and should ensure safe, secure and reliable running of business applications as a key priority. The Applicant should possess relevant experience of 5- 6 years in Banking Application support with sound analytical skills .
 
 
 This position has no direct reports. The role also works with Application support teams across the banking domains to support customer and staff needs.
 
 
 
 
 Key Accountabilities
 
 
 
 
 <ul>
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 Providing 24 X 7 first and second level technical support for Banking Applications including Finastra Fusion Banking Trade Innovation (FBTI), and integrated systems.
 </li>
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 Troubleshoot and resolve issues reported by users, coordinating and escalating complex problems to the third level support or Application Vendor.
 </li>
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 Performing preventive maintenance activities on Banking Applications including Finastra Fusion Banking Trade Innovation (FBTI), and integrated systems.
 </li>
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 Develop and maintain technical documentation, including comprehensive knowledge base of reported issues and their resolutions.
 </li>
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 Proactively monitor system performance to identify and fix potential issues before they impact users or system performance.
 </li>
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 Provide training to users on new features and functionalities of trade applications.
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 Participate in testing and deployment of new application versions and fix on business applications.
 
 
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 </ul>
 Work independently and with the team to analyse issues/queries and understand new requirements to provide acceptable solution
 
 
 
 
 Qualification, Experience
 
 
 
 
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in information technology, Information Technology, or related field
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 5+ years&rsquo; working experience and knowledge of IT services and system development.
 </li>
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 Banking knowledge with Finastra Fusion Banking Trade Innovation (FBTI) experience is a must
 </li>
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 Strong understanding of FBTI data structure, Trade Process/Trade accounting entries, SWIFT messages (MT &amp; MX).
 </li>
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 Experience FBTI EOD process and FBTI integrations
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 Functional configurations/parameterization on FBTI and FBTI application integrations.
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 Basic Knowledge in SQL queries for data extraction and analysis
 </li>
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 Good understanding in messaging and APIs like MQ, REST/SOAP
 </li>
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 Familiarity with application performance monitoring tools (e.g., Nagios, App Dynamics, Splunk etc.)
 </li>
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 Experience with AML applications like FIRCOSoft, Kyai OMNI is a plus
 </li>
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 Certification in IT Service Management - ITIL
 </li>
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 Expert in functional release methodologies and best practices.
 </li>
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 Expert in QA metrics, defect metrics, and product quality trend analysis.
 </li>
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 Excellent project management skills.
 </li>
 <li>
 Ability to collaborate and communicate effectively.
 </li>
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 Good computer and MS office skills.
 
 
 </li>
 </ul>
 Arabic and English speaking preferred.
 
 
 
 
 Why Commercial Bank?
 
 
 
 
 <ul>
 <li>
 Best Performing Bank in Qatar in The Banker&rsquo;s prestigious Top 1000 World Banks Rankings 2025.
 </li>
 <li>
 Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
 </li>
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 An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking
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 Opportunities for Global Partnerships &amp; International Exposure, connecting employees with global networks and perspectives.
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 A focus on Employee Well-being &amp; Work-Life Balance, ensuring a healthy and supportive environment for all team members
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 Competitive Compensation &amp; Benefits that ensure our employees are rewarded for their dedication and performance
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 A strong Commitment to Diversity, Equity &amp; Inclusion, fostering a culture that values every individual&rsquo;s unique perspective
 
 
 </li>
 </ul>
 At Commercial Bank, we don&rsquo;t just offer careers, We shape futures by pioneering digital transformation in Qatar&rsquo;s banking sector, blending digital-first approach to redefine banking through innovative solutions.
 
 
 
 Disclaimer
 
 
 
 We appreciate your interest in joining CBQ! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CBQ reserves the right to modify, withdraw, or close it at any time without notice.
</div>

Application Support Engineer - Finastra FBTI

Cartafella Analytics

We are looking for Resident Engineer for Qatar location.<ul><li>Duration: 1 month</li><li>Working Hours: Night shift (10 hours, mostly 9:00 PM to 6:00 AM)</li><li>Start: Immediate deployment</li></ul>Key Responsibilities<ul><li>Provide technical support for both infrastructure and applications.</li><li>Troubleshoot and resolve network and hardware-related issues.</li><li>Identify and diagnose application-related problems, ensuring minimal downtime.</li><li>Coordinate with networking and hardware teams to resolve cross-functional issues.</li><li>Maintain documentation of issues, resolutions, and standard operating procedures.</li><li>Support end-users with technical queries and escalations.</li><li>Ensure system uptime and performance as per agreed SLAs.</li></ul>Required Skills and Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>6&ndash;8 years of relevant experience in IT infrastructure and application support.</li><li>Strong knowledge of networking concepts, protocols, and troubleshooting.</li><li>Hands-on experience with hardware troubleshooting and maintenance.</li><li>Ability to analyze, diagnose, and resolve application-related issues.</li><li>Excellent coordination and communication skills across cross-functional teams.</li><li>Strong problem-solving mindset and ability to work under pressure.</li></ul>Preferred Skills<ul><li>Certifications such as CCNA, MCSE, or equivalent will be an advantage.</li><li>Prior experience in a client-facing or resident engineer role.</li><li>Knowledge of ITIL processes and service management.</li></ul>If you are available, please send your cv immediately.Job Type: Full-timePay: QAR4,000.00 - QAR6,000.00 per monthExperience:<ul><li>IT infrastructure and application support: 4 years (Preferred)</li><li>etworking concepts, protocols, and troubleshooting: 4 years (Preferred)</li><li>hardware troubleshooting and maintenance: 4 years (Preferred)</li></ul>License/Certification:<ul><li>CCNA (Preferred)</li><li>MCSE (Preferred)</li></ul>

Resident Engineer for Qatar

Siemens Energy

<div>A Snapshot of Your Day
As a Service Application Engineer Region ME, every single day introduces new challenges and opportunities for innovation. You will work on ambitious projects related to Gas Turbine Overhaul, provide technical support, and manage spare parts. Your work will have a tangible impact on both our team and our customers, ensuring the flawless operation of critical energy systems. You can look forward to being part of a team culture that is collaborative, dynamic, and driven by excellence!
How You&rsquo;ll Make an Impact<ul><li>
Engage in a challenging position within a technically minded team specializing in Gas Turbine Overhaul, technical assistance, and Spare Parts.</li><li>
Collaborate closely with Sales, Project Management, and Application Engineers in the Center of Competence (Finsp&aring;ng, Sweden) to support the SGT-700 fleet.</li><li>
Plan and complete maintenance projects, suggesting additional sales to customers based on their needs.</li><li>
Work with various cross-functional teams to improve technical competence and contribute to a dynamic international environment.</li><li>
Use advanced IT tools, such as SAP and PLM2020, to streamline processes and increase efficiency.</li><li>
Embrace the opportunity to constantly improve skills and push boundaries in a dynamic and international context.</li></ul>
What You Bring
<ul><li>Bachelor&rsquo;s or master&rsquo;s degrees in engineering (Mechanical, Electrical, or related fields)</li><li>
Technical experience with gas turbines or other types of rotating equipment (experience with Siemens turbines is a plus) and medium-sized gas turbine maintenance</li><li>
Strong collaboration skills with both internal and external stakeholders. Ability to coordinate technical discussions, lead meetings, and present scopes to clients</li><li>
Strong problem-solving mindset and adaptability. Proficient in IT systems/tools related to engineering and maintenance</li><li>
Excellent written and verbal communication skills</li><li>
Experience in service business environments and knowledge of rotary equipment maintenance</li></ul>
About the Team
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character &ndash; no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits<ul><li>
Opportunity to work on challenging projects in an exciting environment</li><li>
Opportunity for remote/flexible work</li><li>
Professional support and strong collaboration with colleagues around the world</li><li>
Professional development opportunities within the company
</li></ul>https://jobs.siemens-energy.com/jobs
#LI-AE3</div>

Service Application Engineer Region ME

DOHA BANK

<div>
 
 Doha Bank is seeking a dynamic and experienced IT leader to head its Application Support division. This pivotal role oversees the performance, optimization, and strategic direction of key banking systems including Core Banking, Cards &amp; Payments, Enterprise Channels, Business Applications, and the IT Service Desk.
 
 
 
 
 
 
 About the Role
 
 : As Department Head, you&rsquo;ll lead a high-performing team to ensure seamless operations, drive innovation, and deliver best-in-class technology solutions aligned with business goals. You&rsquo;ll collaborate across business units, IT teams, and external partners to enhance system reliability, user experience, and service delivery.
 
 
 
 
 
 
 Responsibilities
 
 :
 
 <ul>
 <li>
 Manage end-to-end application support across multiple banking platforms.
 </li>
 <li>
 Ensure timely resolution of incidents and service requests, with a focus on minimizing downtime.
 </li>
 <li>
 Monitor system performance and lead continuous improvement initiatives.
 </li>
 <li>
 Implement ITSM processes (incident, problem, and change management) and ensure SLA compliance.
 </li>
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 Lead root cause analysis and corrective actions to prevent recurring issues.
 </li>
 <li>
 Collaborate with stakeholders on project planning, resource alignment, and delivery.
 </li>
 <li>
 Stay current with regulatory changes and ensure compliance across IT applications.
 </li>
 <li>
 Guide the development of KPIs and performance metrics for the department.
 </li>
 <li>
 Foster strong relationships across business and IT to support strategic decision-making.
 </li>
 <li>
 Oversee project workflows, budgets, and testing phases to ensure timely, profitable outcomes.
 </li>
 </ul>
 
 
 
 
 Qualifications &amp; Experience Required
 
 :
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field.
 </li>
 <li>
 Minimum 15 years of experience in banking IT, with leadership in business applications.
 </li>
 <li>
 Proven expertise in managing enterprise software in financial environments.
 </li>
 <li>
 Strong command of agile, DevSecOps, and continuous integration methodologies.
 </li>
 <li>
 Deep understanding of banking systems and IT infrastructure.
 </li>
 </ul>
 
 
 
 
 Required Skills
 
 :
 
 <ul>
 <li>
 Leadership in business applications.
 </li>
 <li>
 Expertise in enterprise software management.
 </li>
 <li>
 Agile and DevSecOps methodologies.
 </li>
 </ul>
 
 
 
 
 Preferred Skills
 
 :
 
 <ul>
 <li>
 Experience in financial environments.
 </li>
 <li>
 Knowledge of IT infrastructure.
 </li>
 </ul>
 
 
</div>

Department Head – Application Support

Swan Global WLL

Key Responsibilities<ul><li>Provide first-level and second-level support for</li><li>software applications.Diagnose and resolve technical issues related to software performance, configuration, and integration.</li><li>Liaise with end-users to identify issues and provide timely solutions.</li><li>Document incidents, problems, and resolutions in line with company standards.</li><li>Collaborate with internal teams to escalate complex issues when required.</li><li>Assist in software upgrades, patch management, and system testing.</li><li>Deliver user training and support for software-related queries</li><li>Ensure compliance with IT policies and procedures.</li></ul>Qualifications &amp; Requirements<ul><li>Education: Graduate degree (IT, Computer Science,or related field).</li><li>Experience: 2-3 years of experience in software support or a related technical role.</li><li>Languages: Fluency in Arabic and French is mandatory</li></ul>Job Type: Full-timePay: QAR4,000.00 - QAR4,250.00 per month

Software Support Engineer

CRESCITA Contracting

Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Engineering (Mechanical, Civil, Electrical, Industrial, or related field).</li><li>NEBOSH IGC or equivalent HSE certification is mandatory.</li><li>Minimum 3&ndash;5 years of experience as a Safety Engineer in construction, oil &amp; gas, manufacturing, or related industries.</li><li>Strong knowledge of OSHA, ISO 45001, and other international HSE standards.</li><li>Excellent communication, reporting, and training skills.</li><li>Ability to work under pressure and adapt to diverse working environments.</li></ul>Key Responsibilities:<ul><li>Develop, implement, and monitor the company&rsquo;s occupational health and safety policies, procedures, and programs.</li><li>Conduct regular site inspections and audits to ensure compliance with local regulations, international standards, and company policies.</li><li>Identify hazards, assess risks, and recommend corrective actions to eliminate or minimize unsafe conditions.</li><li>Investigate accidents, incidents, and near-misses, and prepare detailed reports with root cause analysis and preventive measures.</li><li>Ensure compliance with relevant Qatari labor laws, HSE regulations, and client requirements.</li><li>Coordinate and conduct safety training, toolbox talks, and awareness programs for employees and contractors.</li><li>Maintain safety records, documentation, and reports required by management and regulatory authorities.</li><li>Liaise with government bodies, external auditors, and clients on health and safety matters.</li><li>Support project teams with safety input during planning, execution, and completion stages.</li><li>Promote a proactive safety culture across the organization.</li></ul>Job Types: Temporary, Contract Contract length: 3 monthsPay: From QAR6,000.00 per monthApplication Question(s):<ul><li>Do you hold a Qatar Energy Approval as a Safety Engineer?</li></ul>Experience:<ul><li>Safety Engineer: 5 years (Required)</li></ul>License/Certification:<ul><li>NEBOSH IGC Certification (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Safety / HSE Engineer

Lana Al Arab Contracting

BMS ENGINEER<ul><li>Location: Inside Doha, Qatar</li><li>Duration: 6 Months, Extendable</li><li>Minimum 5 years of relevant experience as a BMS Engineer.</li><li>Strong knowledge and hands-on experience with Siemens control systems.</li><li>Experience in site coordination with main contractors and MEP teams.</li><li>Bachelor's Degree or Diploma in Electrical, Electronics, Mechanical, or a related field.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work independently and as part of a team.</li><li>Willingness to work on-site as required.</li></ul>Job Types: Temporary, Contract Contract length: 6 monthsApplication Question(s):<ul><li>How many years of experience do you have as a BMS Engineer?</li><li>Are you available to join immediately?</li><li>Do you have a valid QID?</li><li>Do you have experience with Siemens control systems?</li></ul>

BMS Engineer

Explore 1744+ Application support engineer in Doha this October. Find roles across top companies and apply now to boost your career.