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it helpdesk support engineer - (6 months contract) Jobs in Doha

it helpdesk support engineer - (6 months contract)

it support specialist

Northwestern University

<div>
 
 Department:
 
 NUQ Info Technology
 
 
 
 Salary/Grade:
 
 ITS/75
 
 
 The User Support Specialist provides day-to-day support for technology services at Northwestern Qatar (NU-Q). The primary service areas supported by this support specialist are (1) Student, Faculty and Staff computer support; including operating system and application support. (2) NU-Qatar smart classroom support, (3) NU-Qatar teaching lab support, and (4) NU-Qatar application services support through support of the NU-Q approved applications. This support specialist also provides classroom support for videoconferencing and assists with personal videoconference services for NU-Qatar staff in concert with other Qatar IT staff.
 
 
 <ul>
 <li>
 Supports computing hardware and software applications for both the teaching and administrative needs of the NU-Q community. Applications include Microsoft Office Suite and Adobe Creative Suite. In addition, supports digital learning services for NU-Qatar faculty and students.
 </li>
 <li>
 Provides day-to-day support and maintenance for Apple based computer labs for instruction, including lab computer configuration management and software installation.
 </li>
 <li>
 Leverages endpoint management technology, primarily JAMF and KACE, for computer configuration management and software deployment.
 </li>
 <li>
 Supports faculty and staff use of room-based and desktop-based videoconference technologies.
 </li>
 <li>
 Provides training and daily support for Northwestern&rsquo;s application services, including various Microsoft cloud services (ex: SharePoint), the learning management system, and other application services added to the NU-Q IT supported software catalogue.
 
 
 </li>
 </ul>
 
 Minimum Qualifications And Competencies
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, engineering, science, communication, journalism or in a related field.
 </li>
 <li>
 Minimum 3 years of computing support experience and minimum 2 years experience as a project manager of a technical computing effort.
 </li>
 <li>
 Experience in technology training in a university or corporate setting.
 </li>
 <li>
 Excellent writing and spoken communication skills.
 </li>
 <li>
 Demonstrated experience setting up, maintaining, and troubleshooting desktop and laptop computers in the latest Windows and Apple environments.
 </li>
 <li>
 Academic computing lab planning, operations, and server administration experience for MacOS environments.
 </li>
 <li>
 User and classroom support of H.323 videoconference technologies. User support of A/V technologies (projector and LCD display), A/V control system technologies, and videoconference rooms.
 </li>
 <li>
 Demonstrated experience in the use and support of academic learning management systems, such as Canvas
 </li>
 <li>
 Previous experience with technical support of faculty in an instructional environment.
 </li>
 <li>
 Ability to work collaboratively within a team environment, being willing to assist in other areas of IT as required.
 </li>
 <li>
 Demonstrated leadership in projects that are designed for distributed education, media production activities, or course management services.
 </li>
 <li>
 Must be able to safely lift and carry items weighing up to 15 kilograms as part of regular job duties. Reasonable accommodations or assistance may be made to enable incumbents to manipulate higher weight.
 
 
 </li>
 </ul>
 
 Preferred Qualifications and Competencies:
 
 :
 
 
 <ul>
 <li>
 Advanced degree preferred.
 </li>
 <li>
 CompTIA A+ or Apple Mac Repair Certification preferred.
 </li>
 <li>
 Experience in endpoint management software, such as JAMF or KACE.
 </li>
 <li>
 Experience in managing university computing labs.
 </li>
 <li>
 Experience in conducting faculty training workshops for instructional or publishing applications.
 </li>
 <li>
 Experience in conducting student training workshops for software applications.
 
 
 </li>
 </ul>
 The position&rsquo;s minimum starting salary is: $51,346. The offered salary will be determined by the applicant&rsquo;s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
 
 
 
 Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern&rsquo;s
 
 
 non-discrimination statement
 
 
 . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View
 
 
 additional information on the accommodations process
 
 
 .
 
</div>

User Support Specialist Qatar

Al Jazeera Manpower

Role Summary: Oversees and coordinates offshore installation activities, ensuring safe and efficient execution of construction and commissioning tasks.Key Responsibilities:<ul><li>Plan and supervise offshore installation operations.</li><li>Coordinate with marine, construction, and HSE teams.</li><li>Monitor progress and ensure compliance with safety and quality standards.</li><li>Report daily activities and resolve operational issues.</li></ul>Requirements:<ul><li>Minimum 10 years of offshore installation experience.</li><li>Strong leadership and problem-solving skills.</li><li>Knowledge of offshore safety regulations and installation procedures.</li></ul>4. Information Technology Specialist &ndash; 2PositionRole Summary: Provides IT support and solutions for offshore operations, ensuring reliable communication, data management, and system integrity.Key Responsibilities:<ul><li>Manage offshore IT infrastructure and networks.</li><li>Provide technical support for hardware, software, and communication systems.</li><li>Ensure cybersecurity and data protection compliance.</li><li>Coordinate with onshore IT teams for system updates and troubleshooting.</li></ul>Requirements:<ul><li>Minimum 10 years of IT experience, preferably in offshore or remote environments.</li><li>Expertise in network management, system administration, and cybersecurity.</li><li>Strong problem-solving and communication skills.</li></ul>Please mail your CV on MS Word format only.Job Type: Full-timeApplication Deadline: 31/08/2025

Offshore Installation Coordinator

Role Summary: Provides IT support and solutions for offshore operations, ensuring reliable communication, data management, and system integrity.Key Responsibilities:<ul><li>Manage offshore IT infrastructure and networks.</li><li>Provide technical support for hardware, software, and communication systems.</li><li>Ensure cybersecurity and data protection compliance.</li><li>Coordinate with onshore IT teams for system updates and troubleshooting.</li></ul>Requirements:<ul><li>Minimum 10 years of IT experience, preferably in offshore or remote environments.</li><li>Expertise in network management, system administration, and cybersecurity.</li><li>Strong problem-solving and communication skills.</li></ul>Job Type: Full-timeApplication Deadline: 31/08/2025

Information Technology Specialist

Techspine

Requirements:<ul><li>Experience: 2&ndash;4 years in IT support and network troubleshooting</li><li>Education: Bachelor&rsquo;s degree or Diploma in Computer Science, IT, or Networking</li><li>Certifications: CCNA or MCSA preferred</li><li>License: Valid Qatar Driving License</li><li>Visa: NOC with transferable visa is mandatory</li></ul>Preferred Technical Skills:<ul><li>Installation and troubleshooting of CCTV systems</li><li>Experience with biometric and access control systems</li><li>Basic server maintenance and user account management</li><li>Familiarity with firewalls and network security configurations</li><li>Switch configuration, LAN cabling, and printer setup</li></ul>Job Type: Full-timePay: QAR3,000.00 - QAR4,000.00 per month

IT Support & Network Technician

Wood PLC

<div>Remarkable people, trusted by clients to design and advance the world
Wood are actively seeking IT Desktop Coordinator who will be responsible for delivering day-to-day IT support for simple IT issues through our IT user support tool (ServiceNow). Support will be provided by telephone, email, and chat applications to provide a quick resolution of simple IT issues. Onsite support will also be provided to assist with technical solutions and offer guidance and support face-to-face with the aim of successful resolution and high levels of client satisfaction.
This is a long-term assignment based in Qatar</div>
 <div><ul><li>Diagnose and troubleshoot technical issues, including account setup, software issues, hardware, and network configuration &ndash; from hire to retire.
</li><li>Ask customers targeted questions to quickly understand the root of the problem.
</li><li>Track computer system issues through to resolution, within the agreed SLA.
</li><li>Talk clients through a series of actions, either via phone, email, or chat, until they&rsquo;ve solved a technical issue. Where the issue cannot be resolved then a scheduled desk visit or site visit when issues need hands-on troubleshooting.
</li><li>Properly escalate unresolved issues to appropriate internal teams.
</li><li>Provide prompt and accurate feedback to customers.
</li><li>Use the Knowledge Base or external resources to provide accurate technical solutions.
</li><li>Ensure all issues are properly logged with regular updates documented.
</li><li>Prioritize and manage several open issues at one time.
</li><li>Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
</li><li>Document technical knowledge in the form of ticket notes and Knowledge Base entries.
</li><li>Walking customers through installing applications and computer peripherals.
</li><li>Image machines on arrival and on return, ensure that all returned stock has been reimaged.
</li><li>Use asset management solutions to ensure that all client PC assets are recorded and perform stock checks to provide accuracy of the data. Any assets to be disposed of should be done so following the correct procedures and the asset management solution updated to show this.
</li><li>Ensure that users are provided with the correct PC (fit for purpose) to perform their job role.
</li><li>Collaboration with other support teams to highlight trends, and ongoing issues and share knowledge.
</li><li>Keeping up with technology trends and updates and a willingness to learn new software and tools
</li></ul>What we can offer
<ul><li>Meaningful and interesting projects delivered to leaders of industry across oil and gas and emerging energy sectors
</li><li>Commitment to Diversity and Inclusion ; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice
</li><li>Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market
</li><li>Life Insurance ; Provides payment of 2 x Base Salary (up to a maximum of QAR 1 million) upon death
</li><li>End of Service Gratuity ; In line with Qatar Labor Law, upon completion of 1 years&rsquo; service employees are eligible for an End of Service benefit of three weeks for every year of service.
</li><li>Medical Insurance : Ensures cover (up to a maximum of QAR 250,000 per person, per year) is available should you require treatment. Pre-existing and/or chronic conditions are covered up to QAR 10,000.
</li><li>Employee Assistance Programme: Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social &amp; financial well-being.
</li><li>Professional Memberships; One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence.
</li><li>Global connections : join experts around the world who are at the leading edge of our industry, shaping the standards of our profession</li></ul></div>
 <div>What makes you remarkable?
At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world&rsquo;s most critical challenges.
Qualifications: Proven experience in IT Desktop Support
<div>Knowledge, skills, and experience:
 
<ul><li>Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
</li><li>Hands-on experience with Windows OS, mobile devices, peripherals, Intune, and SCCM deployment methods as well as excellent proven troubleshooting skills.
</li><li>Working knowledge of office automation products and computer peripherals, like printers and scanners
</li><li>Knowledge of network security practices and anti-virus programs
</li><li>Ability to perform remote troubleshooting and provide clear instructions.
</li><li>Ability to provide step-by-step technical help, both written and verbal
</li><li>Excellent problem-solving and multitasking skills
</li></ul></div><div>Personal attributes:
 
<ul><li>Effective communication, both verbally and in writing
</li><li>Strong problem-solving ability.
</li><li>Customer-oriented attitude
</li><li>Ability to handle frustrated or stressed users with empathy.</li></ul></div></div>

IT Desktop Coordinator

ECCO Gulf Majorel Qatar

<div>IT Helpdesk Support Engineer

Job Summary

We are seeking an experienced Helpdesk Support Professional to provide both functional

assistance and technical support to end users. The successful candidate will be

responsible for supporting Microsoft Windows and client software, administering and

managing endpoints on-site and remotely, and maintaining user accounts, including

creation, activation, and deactivation. Additional responsibilities include operating the

ManageEngine suite for ServiceDesk ticketing and Endpoint Management, supporting the

Attendance System and Telephony, as well as handling various server and network-related

tasks. This individual will serve as the primary point of contact for providing both technical

and functional assistance to users on deployed applications, following established

procedures and training guidelines. A solid understanding of Microsoft Azure and the

Dynamics Platform is required.

Key Responsibilities
<ul><li>Serving as the first point of contact for customers seeking technical assistance over</li></ul>

the phone or email.
<ul><li>support users on a functional level, by offering guidance on how to use systems and</li></ul>

equipment.
<ul><li>Performing remote troubleshooting through diagnostic techniques and pertinent</li></ul>

questions.
<ul><li>Performing on-site installations and support.</li></ul>
<ul><li>Install and configure Windows and other desktop software.</li></ul>
<ul><li>Configure and manage connectivity and storage</li></ul>
<ul><li>Maintain Windows</li></ul>
<ul><li>Protect devices and data</li></ul>
<ul><li>Deploy Windows client</li></ul>
<ul><li>Manage identity and access by creating and maintaining AD users.</li></ul>
<ul><li>Manage compliance policies and configuration profiles</li></ul>
<ul><li>Manage, maintain, and protect devices</li></ul>
<ul><li>Manage apps</li></ul>
<ul><li>Install and maintain desktop technologies (Desktops, Laptops, Phones, Monitors,</li></ul>

Printers, etc.)
<ul><li>Rollout patches.</li></ul>
<ul><li>Assist in person or remotely in the resolution of support issues among company sites</li></ul>

to ensure timely distribution of knowledge and positive impact on user satisfaction
<ul><li>Maintain printing systems and assist with network printer system maintenance</li></ul>

C1-Internal
<ul><li>Maintain backup system and processes.</li></ul>
<ul><li>Research, resolve, and respond to questions received via telephone calls, e-mail,</li></ul>

walk-ups, open submitted tickets and callbacks in a timely manner, in accordance

with current procedures
<ul><li>Acquire and maintain current knowledge of relevant product offerings and support</li></ul>

policies in order to provide technically accurate solutions to customers
<ul><li>Maintains records of daily communication transactions, problems, remedial actions</li></ul>

taken, and installation activities by creating and updating the required tickets.
<ul><li>Work effectively and professionally with other team members, learns from and</li></ul>

shares knowledge with others.
<ul><li>Escalate irresolvable issues to Engineers, advanced support or vendor support.</li></ul>
<ul><li>Identify and resolve problems of basic scope using proper tools and techniques</li></ul>
<ul><li>Offers suggestions for process improvements in the helpdesk area.</li></ul>
<ul><li>Applies basic standards and procedures to accomplish tasks including learning how</li></ul>

to use and apply applicable technologies.
<ul><li>Manage and Operate the ManageEngine Suite ServiceDesk Plus and EndPoint Central</li></ul>
<ul><li>Has helpful customer service-oriented personality and enjoys interacting with and</li></ul>

helping others.
<ul><li></li></ul>

Required Skills and Qualifications
<ul><li>Bachelor&rsquo;s degree in Computer Science, or a related field</li></ul>
<ul><li>Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure</li></ul>
<ul><li>Minimum 2 year of hands-on experience Microsoft Client and server platforms as a</li></ul>

helpdesk technician
<ul><li>Effective communication skills in both written and verbal forms</li></ul>
<ul><li>Mandatory: Fluent Arabic &amp; English speaker</li></ul></div>

IT Helpdesk Support Engineer - (6 Months Contract)

ECCO Gulf WLL

<div>
 IT Helpdesk Support Engineer
 
 
 
 Job Summary
 
 
 
 We are seeking an experienced Helpdesk Support Professional to provide both functional
 
 
 assistance and technical support to end users. The successful candidate will be
 
 
 responsible for supporting Microsoft Windows and client software, administering and
 
 
 managing endpoints on-site and remotely, and maintaining user accounts, including
 
 
 
 Creation, Activation, And Deactivation. Additional Responsibilities Include Operating The
 
 
 
 ManageEngine suite for ServiceDesk ticketing and Endpoint Management, supporting the
 
 
 Attendance System and Telephony, as well as handling various server and network-related
 
 
 tasks. This individual will serve as the primary point of contact for providing both technical
 
 
 and functional assistance to users on deployed applications, following established
 
 
 procedures and training guidelines. A solid understanding of Microsoft Azure and the
 
 
 Dynamics Platform is required.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serving as the first point of contact for customers seeking technical assistance over
 
 
 </li>
 </ul>
 the phone or email.
 
 
 <ul>
 <li>
 support users on a functional level, by offering guidance on how to use systems and
 
 
 </li>
 </ul>
 equipment.
 
 
 <ul>
 <li>
 Performing remote troubleshooting through diagnostic techniques and pertinent
 
 
 </li>
 </ul>
 questions.
 
 
 <ul>
 <li>
 Performing on-site installations and support.
 </li>
 <li>
 Install and configure Windows and other desktop software.
 </li>
 <li>
 Configure and manage connectivity and storage
 </li>
 <li>
 Maintain Windows
 </li>
 <li>
 Protect devices and data
 </li>
 <li>
 Deploy Windows client
 </li>
 <li>
 Manage identity and access by creating and maintaining AD users.
 </li>
 <li>
 Manage compliance policies and configuration profiles
 </li>
 <li>
 Manage, maintain, and protect devices
 </li>
 <li>
 Manage apps
 </li>
 <li>
 Install and maintain desktop technologies (Desktops, Laptops, Phones, Monitors,
 
 
 </li>
 </ul>
 Printers, etc.)
 
 
 <ul>
 <li>
 Rollout patches.
 </li>
 <li>
 Assist in person or remotely in the resolution of support issues among company sites
 
 
 </li>
 </ul>
 to ensure timely distribution of knowledge and positive impact on user satisfaction
 
 
 <ul>
 <li>
 Maintain printing systems and assist with network printer system maintenance
 
 
 </li>
 </ul>
 C1-Internal
 
 
 <ul>
 <li>
 Maintain backup system and processes.
 </li>
 <li>
 Research, resolve, and respond to questions received via telephone calls, e-mail,
 
 
 </li>
 </ul>
 walk-ups, open submitted tickets and callbacks in a timely manner, in accordance
 
 
 with current procedures
 
 
 <ul>
 <li>
 Acquire and maintain current knowledge of relevant product offerings and support
 
 
 </li>
 </ul>
 policies in order to provide technically accurate solutions to customers
 
 
 <ul>
 <li>
 Maintains records of daily communication transactions, problems, remedial actions
 
 
 </li>
 </ul>
 taken, and installation activities by creating and updating the required tickets.
 
 
 <ul>
 <li>
 Work effectively and professionally with other team members, learns from and
 
 
 </li>
 </ul>
 shares knowledge with others.
 
 
 <ul>
 <li>
 Escalate irresolvable issues to Engineers, advanced support or vendor support.
 </li>
 <li>
 Identify and resolve problems of basic scope using proper tools and techniques
 </li>
 <li>
 Offers suggestions for process improvements in the helpdesk area.
 </li>
 <li>
 Applies basic standards and procedures to accomplish tasks including learning how
 
 
 </li>
 </ul>
 to use and apply applicable technologies.
 
 
 <ul>
 <li>
 Manage and Operate the ManageEngine Suite ServiceDesk Plus and EndPoint Central
 </li>
 <li>
 Has helpful customer service-oriented personality and enjoys interacting with and
 
 
 </li>
 </ul>
 helping others.
 
 
 
 Required Skills And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, or a related field
 </li>
 <li>
 Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
 </li>
 <li>
 Minimum 2 year of hands-on experience Microsoft Client and server platforms as a
 
 
 </li>
 </ul>
 helpdesk technician
 
 
 <ul>
 <li>
 Effective communication skills in both written and verbal forms
 </li>
 <li>
 Mandatory: Fluent Arabic &amp; English speaker
 </li>
 </ul>
</div>

Explore 1340+ It support specialist in Doha this September. Find roles across top companies and apply now to boost your career.

1340 it support specialist jobs IN Doha

User Support Specialist Qatar

Offshore Installation Coordinator

Information Technology Specialist

IT Support & Network Technician

IT Desktop Coordinator

IT Helpdesk Support Engineer - (6 Months Contract)

IT Helpdesk Support Engineer - (6 Months Contract)