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it support specialist

Spendwisor

Job Summary We are looking for a Merchant Integration &amp; IT Support Specialist to assist with merchant onboarding, coordinate system integrations, and provide general IT support. The role requires someone with strong coordination and communication skills, a good grasp of technical workflows, and the ability to support merchants and internal teams effectively.Key Responsibilities<ul><li>Coordinate with merchants during setup, testing, and activation of payment integrations.</li><li>Provide first-level technical support for integration and connectivity issues.</li><li>Assist in troubleshooting IT-related issues across internal systems and tools.</li><li>Review technical readiness checklists and ensure merchants meet integration requirements.</li><li>Track progress of integrations and maintain detailed documentation and reports.</li><li>Work with internal teams to ensure smooth operation and timely issue resolution.</li><li>Support internal IT processes such as account setup, system access, and basic troubleshooting.</li><li>Identify recurring technical issues and suggest process improvements.</li></ul>Required Skills &amp; Experience<ul><li>1&ndash;3 years of experience in technical support, merchant onboarding, or system integration coordination.</li><li>Basic understanding of APIs, web or mobile app workflows, and general IT systems.</li><li>Strong troubleshooting and coordination skills.</li><li>Excellent English communication skills, both written and spoken.</li><li>Familiarity with tools like Postman, Jira, or ticketing systems is an advantage.</li><li>Bachelor&rsquo;s degree in IT, Computer Science, or a related field preferred.</li></ul>Job Type: Full-timePay: QAR3,500.00 - QAR4,500.00 per monthApplication Question(s):<ul><li>Do you hold a Bachelor&rsquo;s degree in IT, Computer Science, or a related field?</li><li>Do you have experience in technical support?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>

Merchant Integration & IT Support Specialist

Alfaytri

Key ResponsibilitiesIT Support Duties:<ul><li>Provide first-line technical support to staff (hardware, software, and network issues).</li><li>Install, configure, and troubleshoot computer systems, applications, and peripherals.</li><li>Ensure system security, perform regular updates, and maintain backups.</li><li>Manage user accounts, email, and access permissions.</li><li>Document IT processes, support tickets, and solutions for future reference.</li></ul>Reporting &amp; Data Management Duties:<ul><li>Design, create, and maintain reports and dashboards using Microsoft Excel (advanced formulas, pivot tables, charts, Power Query, Power Pivot).</li><li>Build and manage databases and reporting tools in Microsoft Access and other BI/reporting platforms.</li><li>Collect, analyze, and interpret data from various sources to support business decision-making.</li><li>Automate recurring reporting tasks to improve efficiency.</li><li>Collaborate with management and departments to identify reporting needs and deliver actionable insights.</li><li>Ensure accuracy, consistency, and confidentiality of data</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Proven experience in IT support (hardware, software, networking).</li><li>Strong expertise in Microsoft Excel (VLOOKUP, pivot tables, advanced formulas, macros, Power Query).</li><li>Proficiency in Microsoft Access (database design, queries, reports).</li><li>Familiarity with other reporting tools (Power BI, Crystal Reports, Tableau, etc.) is a plus.</li><li>Strong analytical, problem-solving, and troubleshooting skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and manage multiple tasks under pressure.</li></ul>Preferred Attributes<ul><li>Experience in automating workflows and report generation.</li><li>Knowledge of SQL and database management.</li><li>A proactive and service-oriented mindset.</li><li>High attention to detail and accuracy in reporting.</li></ul>Job Type: Full-timePay: QAR2,500.00 - QAR3,500.00 per month

IT Support & Reporting Specialist

Ansar Gallery

Job Summary:The ERP IT Application Support Specialist is responsible for providing functional and technical support for the organization&rsquo;s ERP system and integrated business applications. This role ensures system reliability, resolves user issues, assists with configuration and upgrades, and collaborates with business users and technical teams to enhance ERP functionality and efficiency.Key Responsibilities:1. Application Support<ul><li>Provide day-to-day functional and technical support for ERP modules (e.g., Finance, Procurement, Inventory, HR, Manufacturing, Sales).</li><li>Diagnose and resolve ERP-related incidents, service requests, and data issues in a timely manner.</li><li>Monitor system performance and ensure the ERP application runs efficiently.</li><li>Log, track, and manage incidents through the IT helpdesk system (e.g., ServiceNow, Jira, or equivalent).</li></ul>2. System Maintenance &amp; Configuration<ul><li>Support ERP configuration, testing, and deployment of new features, patches, and updates.</li><li>Coordinate system upgrades and patches with IT infrastructure and vendor teams.</li><li>Maintain user access rights and security roles according to company policies.</li><li>Ensure data integrity and assist with database maintenance or cleanup as needed.</li></ul>3. User Training &amp; Documentation<ul><li>Provide user training, create manuals, FAQs, and technical documentation.</li><li>Assist with onboarding new users and promote best practices in ERP usage.</li></ul>4. Continuous Improvement &amp; Projects<ul><li>Collaborate with business analysts and process owners to identify opportunities for system optimization and automation.</li><li>Participate in ERP enhancement projects, testing (UAT), and rollout activities.</li><li>Liaise with ERP vendors or third-party support partners to resolve advanced technical issues.</li></ul>Qualifications &amp; Experience:Education:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, Business Systems, or related field.</li></ul>Experience:<ul><li>2&ndash;5 years of experience supporting ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite, Infor, Epicor, or similar).</li><li>Experience with ERP integrations, workflows, and reporting tools (e.g., Power BI, SQL, Crystal Reports).</li><li>Familiarity with ITIL processes (Incident, Problem, Change Management).</li></ul>Technical Skills:<ul><li>Basic understanding of databases (SQL queries, data analysis).</li><li>Knowledge of ERP configuration and troubleshooting.</li><li>Understanding of APIs, system interfaces, and middleware (preferred).</li><li>Proficiency in Excel and data management tools.</li></ul>Soft Skills:<ul><li>Strong analytical and problem-solving abilities.</li><li>Excellent communication and user support skills.</li><li>Ability to prioritize and manage multiple issues simultaneously.</li><li>Team-oriented with strong collaboration and customer service mindset.</li></ul>Key Performance Indicators (KPIs):<ul><li>ERP system uptime and performance metrics.</li><li>Average resolution time for support tickets.</li><li>User satisfaction ratings.</li><li>Successful completion of ERP enhancements and upgrades.</li><li>Data integrity and compliance with internal policies.</li></ul>Job Type: Full-timePay: QAR5,000.00 - QAR7,500.00 per month

ERP IT Application Support Specialist

Studyplus Qatar

Job Description: Digital Marketing and Graphic Design SpecialistStudyPlus Qatar is hiring a full-time Digital Marketing and Graphic Design Specialist with IT support experience for its Doha office. The role combines creative design, social media management, marketing campaign development, and technical support responsibilities, with a focus on enhancing the company's digital presence and operational efficiency.About StudyPlus QatarStudyPlus Qatar is a premium education center offering tailored tutoring, exam preparation, and individualized study plans for students following international curricula. The center provides small group courses led by expert tutors to boost academic skills, improve grades, and support university admissions in a dynamic, inclusive environment.StudyPlus Qatar is seeking a resourceful and innovative Graphic Designer &amp; Digital Marketing Specialist to join our team. IT support experience will be considered an advantage.Responsibilities:<ul><li>Create visually captivating graphics for both digital and print media.</li><li>Oversee and expand our social media presence across Facebook, Instagram, Google, LinkedIn, and other platforms.</li><li>Develop engaging content and execute digital marketing campaigns.</li><li>Analyze social media trends and metrics to improve performance.</li><li>Collaborate with management to ensure brand consistency and strategic alignment.</li><li>Offer IT support for desktops, laptops, printers, and related equipment.</li><li>Diagnose and resolve basic hardware, software, and network issues.</li><li>Demonstrate foundational knowledge of networking and CCTV systems.</li></ul>Requirements:<ul><li>1-2 years&rsquo; proven experience in graphic design and social media marketing.</li><li>Proficient with Google Ads, Meta Ads, Adobe Photoshop, Illustrator, Premiere Pro, or equivalent tools.</li><li>Experience using various social media platforms and content creation utilities.</li><li>Strong creativity and communication skills.</li><li>Bachelor&rsquo;s degree or equivalent professional certification preferred.</li><li>Valid QID and transferable visa/NOC.</li><li>Solid IT and troubleshooting abilities.</li><li>Immediate joining required.</li></ul>Location: Doha, QatarJob Type: Full-timeApplication Question(s):<ul><li>What is your expected salary? (Answer Required)</li></ul>Experience:<ul><li>IT Support: 1 year (Preferred)</li><li>Graphics Design: 2 years (Preferred)</li><li>Digital Marketing: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Doha (Preferred)</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your expected salary? (*Answer Required)</li></ul>Experience:<ul><li>IT Support: 1 year (Preferred)</li><li>Graphics Design: 2 years (Preferred)</li><li>Digital Marketing: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Doha (Preferred)</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your expected salary? (*Answer Required)</li></ul>Experience:<ul><li>Digital Marketing:: 2 years (Preferred)</li><li>Graphics Design: 2 years (Preferred)</li><li>IT Support: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Digital Marketing and Graphic Design Specialist

JAMA MARBLE

Key Responsibilities:<ul><li>Provide technical support for hardware, software, network, and system issues.</li><li>Support SAP end-users, troubleshoot SAP-related problems, and coordinate with external SAP support teams when needed.</li><li>Manage user accounts, access rights, and roles within SAP.</li><li>Assist in data backups, updates, and system monitoring.</li><li>Install, configure, and maintain IT equipment and software.</li><li>Ensure IT systems comply with company security and operational standards.</li><li>Document IT procedures and provide user training as required.</li></ul>Qualifications &amp; Requirements:<ul><li>Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, or related field.</li><li>Minimum 2&ndash;3 years of experience as an IT Technician.</li><li>Hands-on experience with SAP (user management, troubleshooting, or module exposure).</li><li>Strong knowledge of Windows OS, networking, and IT hardware.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and under pressure.</li></ul>Preferred Skills:<ul><li>Knowledge of SAP ERP modules (MM, SD, HR, or FICO)</li><li>Basic understanding of SQL or database management</li><li>Experience in IT support within a corporate environment</li></ul>Requirement:<ul><li>Qatar Driving License</li><li>NOC transfer sponsorship</li></ul>Job Type: Full-timePay: QAR4,000.00 - QAR6,000.00 per month

IT Technician (with SAP Knowledge)

Ulster University Qatar

Purpose StatementThe Desktop Support Technician is responsible for providing day-to-day professional desktop support to students, lectures and other non-academic staff at Doha British School Ain Khaled Campus.Duties and Responsibilities&middot; Assist in the planning and implementation of IT projects and initiatives&middot; Install, configure and maintain all academic software applications&middot; Set up and maintain user accounts and permissions&middot; Maintain accurate documentation of IT assets, configurations, and procedures&middot; Collaborate with other IT staff to ensure smooth operation of IT systems&middot; Stay up-to-date with new technologies and trends in the IT field&middot; Troubleshoot and perform routine hardware/software testing, configuration and installations.&middot; Identity user training needs and develop and deliver desktop-related training.&middot; Perform routine maintenance related to all hardware and software in the school.&middot; Resolve PC (desktop/laptop), server, network and software problems with timely resolutions&middot; Provide user support to the I.P. telephone system.&middot; Package, test, deploy and update software.&middot; Create and maintain desktop images.&middot; Perform routine network and PC installations, troubleshoot, maintain and resolve any IT related problems&middot; Provide support for devices such as printers, projectors, interactive whiteboards, audio/visual and access control devicesRequired Skills&middot; Strong customer service and problem solving skills, including the ability to provide diligent, prompt and courteous responses to users&rsquo; and questions and technical issues.&middot; Administration knowledge of Windows Server and desktop operating systems (Windows &amp; MAC).&middot; PC hardware configuration including peripherals.&middot; Thorough knowledge of Microsoft Office 365 including Teams&middot; Knowledge of Google Workspace.&middot; Knowledge of devices such as smart boards, tablets, mobiles (both Android and iOS).&middot; Knowledge of Citrix Xen Server, Xen App/Desktop and VMWare would be an advantage.PERSONAL ATTRIBUTES&middot; Ability to follow instructions.&middot; Prioritization and scheduling of assigned tasks and duties.&middot; Flexible and adaptable.&middot; Energetic and enthusiastic.QUALIFICATIONS&middot; Bachelor&rsquo;s Degree in Computing or an IT related field.&middot; A+ or MCSE certification or equivalent would be preferred.&middot; Minimum two years&rsquo; experience in similar role is required. (More than two years would be preferred).&middot; Experience of working in an educational environment (e.g. school, college or university) would be preferred.Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Desktop Support: 2 years (Required)</li><li>Educational environment (School, College or University): 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>CCNE or MCSE (Preferred)</li></ul>Job Type: Full-timeEducation:<ul><li>Primary (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>

Desktop Support Technician (Doha British School Ain Khaled)

DOC MEDICAL CENTER

Key Responsibilities:1. Application &amp; Software Support<ul><li>Install, configure, and maintain business applications such as Kahil. GreytHR, and ERP/CRM systems.</li><li>Provide user support and training for software applications.</li><li>Coordinate with software vendors for system updates, troubleshooting, and license renewals.</li><li>Monitor application performance and report system errors or downtime to management.</li><li>Ensure data integrity, regular backups, and compliance with IT security policies.</li></ul>2. Hardware &amp; Network Support<ul><li>Set up and maintain desktop computers, laptops, printers, scanners, and other IT equipment.</li><li>Diagnose and resolve hardware malfunctions and connectivity issues.</li><li>Maintain inventory of IT assets, including procurement, tagging, and disposal.</li><li>Manage network connections, cabling, routers, switches, and Wi-Fi systems to ensure stable connectivity.</li><li>Coordinate with external IT service providers for hardware repairs or upgrades.</li></ul>3. Security &amp; Maintenance<ul><li>Ensure antivirus, firewalls, and security patches are updated across all systems.</li><li>Implement data protection, privacy, and cybersecurity protocols.</li><li>Monitor and maintain system backups and restore procedures.</li><li>Support management with IT audits and compliance documentation.</li></ul>4. General IT Administration<ul><li>Respond promptly to IT support requests from staff through tickets, calls, or emails.</li><li>Document and track IT incidents, actions taken, and resolutions.</li><li>Assist in planning and executing system upgrades or migrations.</li><li>Support all branches of DOC Medical Center with on-site or remote troubleshooting.</li></ul>Job Type: Full-time

IT Support Officer

Explore 1512+ It support specialist in Doha this November. Find roles across top companies and apply now to boost your career.