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application support

DMG Events

<p>Provide hands-on support and continuous improvement for DMG Events marketing technology applications. This role ensures the reliability and responsiveness of platforms such as marketing automation, websites, content management, and analytics, enabling marketing teams to deliver effective, data-driven campaigns. </p>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li>Take day-to-day ownership of support for DMG s in-house and third-party digital marketing applications (e.g. Emarsys, CMS platforms, analytics dashboards, CRM/CDP integrations). </li>
</ul>
<ul>
<li>Configure, maintain, update, and support these applications, ensuring performance and availability for marketing campaigns. </li>
</ul>
<ul>
<li>Act as a first point of contact for marketing users and platform vendors/developers, ensuring effective collaboration and issue resolution. </li>
</ul>
<ul>
<li>Author and maintain process, application, and user documentation to build a sustainable knowledge base across Marketing and Technology. </li>
</ul>
<ul>
<li>Assist in delivering training and support a network of Super Users within Marketing to increase adoption and confidence in the tools. </li>
</ul>
<ul>
<li>Manage and prioritise service desk tickets, escalating incidents where necessary and ensuring timely resolution of high-impact issues. </li>
</ul>
<ul>
<li>Identify recurring problems and recommend preventative solutions or platform improvements. </li>
</ul>
<ul>
<li>Proactively manage stakeholder expectations by providing regular updates on incident resolution and enhancement delivery. </li>
</ul>
<ul>
<li>Support compliance with data quality standards across marketing applications. </li>
</ul>
<ul>
<li>Partner with Marketing stakeholders to align platform setup, enhancements, and support with campaign timelines and business objectives. </li>
</ul>

Digital Application Support

Uffizio India Software Consultants

<p>As an Application Tech Support Executive at Uffizio, you will play a crucial role in providing top-tier support to our customers. Your goal will be to ensure customer satisfaction, resolve technical issues, and offer guidance on the use of our products.</p>
<p><br></p><p><b><br></b></p><p><b>Role: Other</b></p><p>Industry Type: IT Services &amp; Consulting</p><p>Department: Other</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: Other</p><p>Education</p><p>UG: Any Graduate</p>

Application Tech Support

Alpha Data Processing Services LLC

<p>� Key Responsibilities<br/>Provide L1/L2 support for enterprise/government IT systems.<br/>Investigate, troubleshoot, and resolve issues raised via ticketing tools (Jira, ServiceNow, ManageEngine, etc.).<br/>Write, debug, and optimize Oracle PL/SQL queries; generate reports (Excel/CSV/PDF).<br/>Document recurring issues, solutions, and standard operating procedures.<br/>Support walk-in clients, ensuring clear communication in Arabic and English.<br/>Collaborate with internal teams to translate business requirements into technical solutions.</p>

Application Support Engineer with (government Entity)

Confidential Company

<br/><p><strong>Company Profile/Description:</strong> </p><br/><p>A Leading Manufacturer of a premium and advanced piping products in the UAE is looking for highly skilled and motivated Application & Sales Support Piping Technician to expand their sales operations in the UAE and GCC.</p><br/><p><strong><u>Job Description:</u></strong></p><br/><ul><li>Understand and analyze the customers’ piping requirements/drawings.</li><li>Provide technical support and services to the customers for their piping      work needs.</li><li>Generate drawings and design reports for the customers piping/water      supply/chilled water systems applications.</li><li>Present the piping solutions to the customers and respond to their      technical clarification requirements.</li><li>Conduct the mockup piping installations.</li><li>Train site plumbers and technicians for the installation      procedures.</li><li>Visit the sites and make detailed reports of work done at various      job sites.</li><li>Understand and follow all the standards and regulations for piping      work to ensure that all installed systems pass inspections.</li><li>Troubleshoot and fix issues relating to the customers’ piping      systems.</li><li>Site visits to control the installation and test procedure works,      and provide technical advisory.</li></ul><br/>

Application & Sales Support Piping Technician

Paradigm Solutions

<b>Job qualifications: </b><br> <ul>
<li> 0-3 years of experience</li>
 <li> Bachelor s degree in Management of Information Systems, or related majors (Both business skills and technical IT knowledge required)</li>
 <li> Proper verbal and written communication skills</li>
 <li> Ability to explain complex ideas to those with limited IT knowledge</li>
 <li> Listening and patience</li>
 <li> Customer service and relationship management</li>
 <li> Critical thinking</li>
 <li> Problem-solving</li>
 <li> Attention to details</li>
</ul><b>
 Responsibilities: </b><br> <ul>
 <li> Writing technical scopes for websites and mobile applications</li>
 <li> Testing websites and mobile applications</li>
 <li> Providing technical support for our clients</li>
 <li> Technical documentation- Working in coordination with cross-functional teams</li>
 </ul>

App Support

Raqmiyat L.L.C

<span><p>This is a remote position.</p> <div>  As a Product engineer, you will be pivotal in bridging the gap between business requirements and technical implementation. You will be responsible for defining and prioritizing the product backlog, ensuring that the development partner &amp; teams are working on tasks that deliver the most value to. By collaborating with various stakeholders - including function owners, business, development partners/ team, and the support - you will ensure the successful delivery of high-quality products and ensure alignment with overall company business objectives. </div> <div> </div> <div>  1. Provide technical support and troubleshooting for application-related issues to internal and external users </div> <div>  2. Respond to user inquiries and incidents through various communication channels (e.g., phone, email, ticketing systems) </div> <div>  3. Diagnose and resolve application issues, involving debugging and analyzing error logs </div> <div>  4. Collaborate with the product team and external vendors to resolve complex problems </div> <div> </div> <div> </div></span><span> <h3>Requirements</h3> <div>  ▪ Bachelor&rsquo;s degree in computer science, Information Technology, or a related field. </div> <div>  ▪ 4+ years of experience in application support or a similar technical support role. </div> <div>  ▪ Experience with low-code/ no-code development platforms (e.g. UnCorq). </div> <div>  ▪ Knowledge of HTML5, CSS3, JavaScript. </div> <div>  ▪ Experience with integrations and APIs in a no-code application. </div> <div>  ▪ Understanding of the software development lifecycle (SDLC). </div> <div>  ▪ Knowledge of relational databases and SQL. </div> <div>  ▪ Experience in project management methodologies and tools. </div> <div>  ▪ Experience in designing user-friendly interfaces, understanding user experience principles. Familiarity with design and prototyping tools (e.g., Figma) is a plus. </div></span><span><h3>Benefits</h3> <div>  ▪ Strong problem-solving abilities and analytical skills. </div> <div>  ▪ Familiarity with SQL and database management for data retrieval and analysis. </div> <div>  ▪ Excellent communication skills to effectively interact with team members and stakeholders. </div> <div>  ▪ Ability to work in a dynamic environment with strong organizational skills. </div> <div>  ▪ Self-motivated and flexible, capable of working independently. </div> <div>  ▪ A team player who enjoys working with people from diverse backgrounds. </div> <div>  ▪ Ability to work under pressure and meet deadlines. </div> <div>  ▪ High attention to detail and confidentiality. </div></span>

Product Engineer

JA Resorts & Hotels

<strong>Candidate Profile</strong> <p></p> <p>A senior IT professional with a strong hospitality background and a passion for service excellence. The ideal candidate brings extensive hands-on experience in hotel IT support and application management, with proven success leading two specialized teams   one focused on guest and end-user support &amp; infrastructure, and the other on hotel applications.</p> <p>The successful candidate is a confident communicator, capable of managing teams independently and collaborating effectively across multicultural environments. Experience deploying and supporting Oracle Opera Cloud and Simphony Cloud is essential, including at least one full end-to-end rollout of both platforms and integrations through APIs and interfaces.</p> <p>The candidate demonstrates a deep understanding of support excellence, continuous improvement, and budget-conscious operations, managing resources effectively within the AED 35,000   40,000 range.</p> <p> <strong>Role Overview</strong> </p> <p>We are seeking an experienced <strong>IT Support &amp; Application Manager</strong> to oversee IT operations at <strong>JA The Resort</strong>, leading two dedicated teams: <strong>IT Support Services</strong> and <strong>Hotel Application Management</strong>. This role ensures operational excellence, system reliability, and exceptional service quality across all hotel systems, with a strong focus on <strong>Oracle Opera Cloud</strong> and <strong>Simphony Cloud</strong> platforms.</p> <p> <strong>Key Responsibilities</strong> </p> <ul>
<li>Lead and mentor two IT teams: Support &amp; Infrastructure and Applications Management.</li>
<li>Oversee daily IT operations, ensuring timely issue resolution and user satisfaction.</li>
<li>Manage the full application lifecycle, including deployment, optimization, and continuous improvement.</li>
<li>Drive end-to-end rollouts of Oracle Opera Cloud and Simphony Cloud.</li>
<li>Collaborate with hotel operations, corporate IT, and vendors to align technology with business goals.</li>
<li>Foster a culture of accountability, innovation, and service excellence.</li>
<li>Manage budgets and resources effectively within the AED 35,000   40,000 range.</li>
<li>Ensure compliance with IT governance, security, and data integrity standards.</li>
</ul> <p> <strong>Requirements</strong> </p> <ul>
<li>Strong background in hotel IT support and application management.</li>
<li>Proven leadership experience managing separate support and application teams.</li>
<li>Hands-on expertise with Oracle Opera Cloud and Simphony Cloud, including full deployments.</li>
<li>Excellent communication and stakeholder management skills.</li>
<li>Ability to work independently and across multicultural teams.</li>
<li>Commitment to continuous improvement and operational excellence.</li>
</ul>

IT Support & Application Manager

Explore 9530+ Application support in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.