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it support

BlackStone eIT

BlackStone eIT is seeking a motivated and knowledgeable IT Support Specialist to enhance our technical support team. In this role, you will provide critical IT assistance to our employees and clients, ensuring that all technology-related issues are addressed efficiently and effectively. Your contributions will play an essential role in maintaining our company's operations and supporting our commitment to excellent service delivery. Key Responsibilities <ul> <li>Assist users with troubleshooting technical problems related to hardware, software, and network systems.</li> <li>Respond to support requests via phone, email, and in-person, ensuring a prompt and professional service experience.</li> <li>Document and track support incidents and their resolutions in the ticketing system to ensure a smooth workflow.</li> <li>Install, configure, and maintain IT equipment such as PCs, printers, and mobile devices.</li> <li>Provide user training and support on various systems and applications as necessary.</li> <li>Collaborate with team members to resolve complex issues and improve support processes.</li> <li>Stay current with emerging technology trends to ensure effective support and recommendations.</li> <li>Participate in IT projects to enhance system capabilities and operations.</li> </ul>

It support

BlackStone eIT is in search of a dedicated IT Support Specialist to join our dynamic team. This position is essential for managing and resolving technical issues faced by employees and clients alike. As an IT Support Specialist, you will utilize your problem-solving skills and technical knowledge to ensure a seamless IT experience across our organization. Key Responsibilities <ul> <li>Provide first-line support to users facing hardware, software, and network issues.</li> <li>Troubleshoot and resolve incidents in a timely manner to maintain operational efficiency.</li> <li>Document all support requests and outcomes within our ticketing system.</li> <li>Set up and configure computers, printers, and other peripheral devices.</li> <li>Offer user training and guidance on software applications and IT policies.</li> <li>Collaborate with the IT team to enhance and optimize IT processes.</li> <li>Keep abreast of emerging trends in technology and support practices.</li> <li>Assist in IT projects and initiatives as required.</li> </ul>

IT Support

Gulf Indian High School

Key Responsibilities:
<ul>
<li>Manage and provide technical support for a wide range of online student assessments, including: <ul>
<li>CAT4</li>
<li>NGRT-A, NGRT-B, NGRT-C</li>
<li>IBT (International Benchmark Tests)</li>
<li>LOGIQIDS</li>
<li>PASS Surveys</li>
</ul>
</li>
<li>Coordinate with teachers and academic teams to ensure smooth scheduling and execution of digital tests.</li>
</ul>
Digital Tools &amp; Platform Support:
<ul>
<li>Provide full support for MS Teams and Office 365 applications used in teaching and learning.</li>
<li>Assist with onboarding and troubleshooting of digital learning platforms for students and staff.</li>
<li>Provide training and tech support during virtual classes and student tech-enabled activities.</li>
</ul>
ERP System Management:
<ul>
<li>Manage student records, attendance, and academic data through school ERP systems such as DC Netra.</li>
<li>Ensure data accuracy, user accessibility, and reporting functionality.</li>
<li>Coordinate with administration to improve workflow through ERP integration.</li>
</ul>
Documentation &amp; Coordination:
<ul>
<li>Maintain logs of student data, digital assessment usage, and IT service tickets.</li>
<li>Collaborate with academic coordinators and the IT department to align support with school academic calendars.</li>
</ul>

Orbion Tech

<ul><li>Provide first-line support to users experiencing technical issues, ensuring timely and effective resolutions to minimize downtime.</li><li>Diagnose hardware and software problems through remote troubleshooting tools, enhancing customer satisfaction with efficient solutions.</li><li>Install, configure, and maintain operating systems and applications, ensuring compliance with organizational standards.</li><li>Manage user accounts and permissions, safeguarding sensitive information while enabling appropriate access for all users.</li></ul>

FOTO GENERAL TRADING - L.L.C - DUBAI

<ul><li>Provide first-line technical support via phone, email, and chat, ensuring quick resolution of user issues across various platforms.</li><li>Diagnose and troubleshoot hardware and software problems, utilizing remote access tools to expedite solutions without on-site visits.</li><li>Manage user accounts, permissions, and access rights in accordance with company policies, ensuring data security and compliance.</li><li>Assist in the setup and configuration of new hardware and software, ensuring users are equipped with the necessary tools to perform their duties.</li></ul>

DP World

<div><div><div><div><div><h3 class="jobSectionHeader">KEY ACCOUNTABILITIES 
</h3></div></div> 
<div><div><ul><li>Local Office IT Support:
<ul><li>Provide timely and effective IT support to local staff for hardware, software, and network issues.
</li><li>Respond to IT service requests and resolve issues related to computers, printers, phones, network connectivity, and other office equipment.
</li><li>Perform routine maintenance and updates on workstations, servers, and networking equipment to ensure optimal performance.
</li></ul></li><li>Oracle Fusion ERP System Management:
<ul><li>Act as the local point of contact for all Oracle Fusion ERP-related queries and issues.
</li><li>Ensure smooth day-to-day usage of the Oracle Fusion ERP system, including troubleshooting errors and escalating issues to central IT teams as needed.
</li><li>Assist staff with Oracle Fusion ERP system functionalities, training, and workflow optimization.
</li><li>Collaborate with the Head Office IT team to ensure integration and efficient data flow between local and central systems.
</li></ul></li><li>Network and Hardware Management:
<ul><li>Monitor and maintain local network infrastructure, ensuring connectivity and security across all devices.
</li><li>Install, configure, and troubleshoot hardware and software components as needed.
</li><li>Ensure backup procedures are in place for local systems and that recovery processes are efficient.
</li></ul></li><li>Collaboration with HO IT Team:
<ul><li>Work closely with the Head Office IT team to maintain consistency in IT policies, procedures, and infrastructure.
</li><li>Assist in the deployment of new software and hardware across the local office, ensuring smooth installation and user training.
</li><li>Adherence to these standards will be audited in accordance with set performance measurement procedures by the World Crane Services FZE management team.
</li></ul></li><li>Documentation and Reporting:
<ul><li>Keep records of all IT support activities, including issue resolutions, software installations, and equipment maintenance.
</li><li>Inform management of analysis on cause/effect of recurring problems
</li><li>Generate monthly and IT reports, highlighting recurring issues, system performance, and inventory levels for management.
</li></ul></li><li>IT Inventory and Procurement:
<ul><li>Assist with managing IT hardware and software inventories, ensuring timely procurement and replacements as needed.
</li><li>Liaise with vendors for product specifications, purchases, and warranty claims.
</li></ul></li><li>User Training and Support:
<ul><li>Conduct training sessions for local office staff on proper use of IT resources, the Oracle Fusion ERP system, and best practices for data security.
</li><li>Provide one-on-one assistance to users who encounter technical difficulties. 
</li></ul></li></ul></div></div> 
</div></div><div><div><div><div>QUALIFICATIONS, EXPERIENCE AND SKILLS 
</div></div> 
<div><div><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
</li><li>3+ years of experience in IT support, with a focus on hardware, software, and networking.
</li><li>Experience with Oracle Fusion ERP platform is essential; prior hands-on experience in supporting and troubleshooting Oracle Fusion modules is highly desirable.
</li><li>Previous experience working in a team-oriented environment and collaborating with central IT teams is a plus.
</li><li>Strong knowledge of computer hardware, operating systems, and software applications.
</li><li>Familiarity with network administration, including routers, switches, and firewalls.
</li><li>Expertise in Oracle Fusion ERP: Understanding of various Oracle Fusion modules (such as Finance, Contract, CPQ, Project, HR, SCM) and the ability to troubleshoot related issues.
</li><li>Excellent problem-solving skills and the ability to prioritize and manage multiple issues simultaneously.
</li><li>Customer Service: Ability to respond to staff needs with a focus on providing clear and prompt solutions.
</li><li>Attention to Detail: Precise and thorough approach to troubleshooting and managing IT systems.
</li><li>Time Management: Capable of managing multiple tasks and deadlines while maintaining a high level of service quality.
</li><li>Teamwork &amp; Collaboration: Working effectively with both local and HO IT teams .
</li><li>Strong communication skills and the ability to explain technical concepts to non-technical staff.
</li><li>ITIL, Microsoft Certified Systems Administrator (MCSA), Oracle certifications, or similar certifications.
</li><li>Network+ or similar networking certification is a plus . 
</li></ul></div></div> 
</div></div>#L1-AA6</div>

IT Support Officer

Kazamer Tax Consultant

At Kazamer Tax Consultant, we pride ourselves on maintaining a seamless and secure IT infrastructure that supports our business operations. We are currently seeking a skilled and proactive IT Support Engineer to join our team in Dubai. The ideal candidate will be responsible for managing system performance, troubleshooting technical issues, and ensuring uninterrupted IT support across the organization.Key ResponsibilitiesProvide technical support to employees for hardware, software, and network-related issues.Install, configure, and maintain computer systems, servers, and network equipment.Monitor system performance and troubleshoot network connectivity problems.Manage data backup, recovery, and security measures to safeguard company information.Assist in setting up new users, managing access permissions, and maintaining IT asset records.Ensure smooth operation of office systems, including email, printers, and internal software.Collaborate with external vendors for IT equipment maintenance and system upgrades.Maintain documentation for IT configurations, processes, and support activities.Stay updated with emerging technologies and recommend improvements to enhance efficiency.RequirementsBachelor s degree in Information Technology, Computer Science, or a related field.2 4 years of experience in IT support or system administration.Strong knowledge of Windows operating systems, networking protocols, and troubleshooting techniques.Familiarity with IT security practices, backup systems, and cloud applications.Excellent problem-solving and communication skills.Ability to prioritize and handle multiple tasks efficiently in a fast-paced environment.At Kazamer Tax Consultant in Dubai, we offer an engaging and supportive environment where innovation and teamwork drive success. Join us to be part of a company that values your technical expertise and encourages continuous professional growth.

IT Support Engineer

Explore 9506+ It support in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

9506 it support jobs IN Dubai United Arab Emirates

It support

IT Support

IT Support

IT Support

IT Support

IT Support Officer

IT Support Engineer