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it support engineer

Noorka

<div>Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. This role is essential in ensuring the smooth operation of IT systems and providing reliable technical support to employees across the organization in a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Provide first-level and second-level technical support for hardware, software, and network issues.</li>
<li>Install, configure, and maintain computer systems, printers, and related IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems in a timely manner.</li>
<li>Assist users with IT-related queries, ensuring minimal downtime and efficient solutions.</li>
<li>Maintain IT documentation, user manuals, and asset records.</li>
<li>Support network connectivity, email systems, and basic server administration tasks.</li>
<li>Coordinate with external vendors and service providers when required.</li>
<li>Ensure data security, backups, and compliance with company IT policies.</li>
</ul>
Qualifications:
<ul>
<li>Diploma or bachelor&rsquo;s degree in Information Technology or a related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar technical role.</li>
<li>Good knowledge of operating systems, networking fundamentals, and troubleshooting techniques.</li>
<li>Strong problem-solving skills and the ability to work independently.</li>
<li>Excellent communication skills and a customer-focused attitude.</li>
</ul>
Joining Noorka Logistics in Dubai as an IT Support Engineer offers an excellent opportunity to grow your technical expertise while supporting critical business operations. If you are dependable, technically proficient, and eager to contribute to a growing logistics company, we encourage you to apply.</div>

IT Support Engineer

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is looking for a skilled and proactive IT Support Engineer to join our team in Dubai. This role is essential in ensuring the smooth operation of IT systems and providing reliable technical support to support daily business and logistics activities.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and other IT equipment.</li>
<li>Troubleshoot system, network, and connectivity problems efficiently.</li>
<li>Maintain user accounts, access rights, and data security protocols.</li>
<li>Support email systems, office applications, and business software.</li>
<li>Perform regular system updates, backups, and preventive maintenance.</li>
<li>Coordinate with external vendors and service providers when required.</li>
<li>Maintain IT documentation and report recurring technical issues.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor&rsquo;s degree or diploma in Information Technology or a related field.</li>
<li>Proven experience as an IT Support Engineer or similar role.</li>
<li>Strong knowledge of Windows OS, networking basics, and office IT systems.</li>
<li>Good problem-solving, communication, and time-management skills.</li>
<li>Ability to work independently and support multiple users in a fast-paced environment.</li>
</ul>
The IT Support Engineer position at Trustbend Packers &amp; Movers in Dubai offers an opportunity to work in a dynamic logistics company where technology plays a key role. This role is ideal for professionals who are dependable, technically strong, and eager to contribute to efficient and secure IT operations.</div>

Royal International Technology LLC

Own Visa only apply.UAE Driving License Must.Handling all IT Related Issue.Hardware, Software, Networking, CCTV, Surveillance, Biometric, Server installation, AD.Job Type: Full-timePay: From AED3,000.00 per month

Smart Data Information Technology LLC

We are seeking a proficient 1st Line Help Desk Technician to provide swift and effective technical assistance for computer systems. The ideal candidate will respond to technical queries and provide expert advice to resolve them. An excellent Help Desk Technician must possess strong technical knowledge and the ability to communicate effectively, ensuring they understand the problem and can clearly explain the solution. Patience and the ability to handle challenging customer interactions are essential.Required Skills:Windows 10 Installation and Troubleshooting: Proficient in installing, configuring, and troubleshooting Windows 10 operating systems.Office 365 Knowledge: Familiar with the core functionalities and troubleshooting common issues in Office 365 applications.MS Teams Experience: Skilled in setting up, managing, and troubleshooting Microsoft Teams.OneDrive and SharePoint Knowledge: Knowledgeable in configuring, managing, and resolving issues with OneDrive and SharePoint.Network Printer Installations and Troubleshooting: Experienced in installing and troubleshooting network printers.Basic Networking Experience: Understanding of basic networking concepts and the ability to diagnose and resolve network issues.Hardware Problems Troubleshooting: Competent in identifying and resolving hardware-related issues in desktops, laptops, and peripherals.Active Directory Management: Skilled in managing user accounts, groups, and permissions within Active Directory.Ticket Management Systems: Proficient in using ticketing systems to manage and track support requests and ensure timely resolution.Remote Desktop Support: Experienced in providing remote desktop support to diagnose and fix issues from a distance.Basic Security Practices: Understanding of basic IT security principles and practices to ensure systems and data are protected.Customer Service Excellence: Strong communication and interpersonal skills to provide exceptional customer service and support.Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>have experience in supporting Office 365 and Sharepoint?</li><li>UAE Driving License?</li></ul>Language:<ul><li>English (Required)</li></ul>

NorthBay Solutions

<div>Job Title: Senior AWS Cloud IT Support Engineer 
Location: Dubai, UAE (Onsite) 
Experience: 5+ Years 
Employment Type: Full-Time
Position Overview: 
We are seeking a skilled Senior AWS Cloud IT Support Engineer to provide advanced technical support and manage AWS cloud infrastructure. The ideal candidate will troubleshoot complex issues, optimize cloud resources, and ensure seamless IT operations across the organization. This onsite role in Dubai requires hands-on expertise in AWS services, cloud architecture, and IT support best practices.
Key Responsibilities:<ul><li>
Provide advanced technical support for AWS cloud infrastructure and related IT systems.</li><li>
Monitor, maintain, and optimize AWS services such as EC2, S3, Lambda, RDS, CloudWatch, IAM, and VPC.</li><li>
Deploy, configure, and manage cloud resources and applications.</li><li>
Manage user accounts, permissions, and access control in AWS and enterprise systems.</li><li>
Implement and maintain security best practices in cloud and IT environments.</li><li>
Troubleshoot complex networking, server, and application issues.</li><li>
Document support procedures, incidents, and solutions.</li><li>
Collaborate with internal teams to design and implement IT solutions.</li><li>
Support backup, disaster recovery, and system maintenance procedures.</li></ul>
Required Skills &amp; Technologies:<ul><li>
AWS Services: EC2, S3, Lambda, RDS, CloudWatch, IAM, VPC, CloudFormation.</li><li>
Networking: DNS, VPN, TCP/IP, Firewall configuration, Load Balancers.</li><li>
Operating Systems: Windows Server, Linux/Unix.</li><li>
Monitoring &amp; Troubleshooting: CloudWatch, CloudTrail, AWS Config.</li><li>
IT Support: Incident management, problem resolution, ticketing tools (ServiceNow/Jira).</li><li>
Scripting/Automation: Python, Bash, or PowerShell.</li><li>
Security: IAM, Key Management Service (KMS), Security Groups, compliance standards.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>
Minimum 5 years of experience in IT support with extensive AWS exposure.</li><li>
Strong understanding of cloud computing concepts and AWS architecture.</li><li>
Excellent problem-solving and communication skills.</li><li>
Ability to work independently and as part of a team.</li></ul>
Preferred:<ul><li>
AWS Certified Solutions Architect &ndash; Associate or AWS Certified SysOps Administrator.</li><li>
Experience with ITSM tools like ServiceNow or Jira Service Desk.</li></ul>
EdvcwSdTFH</div>

Senior AWS Cloud IT Support Engineer

ANONYMOUSLY

Key ResponsibilitiesIT Support &amp; Operations<ul><li>Provide Level 1 and Level 2 on-site and remote IT support for head office and all F&amp;B outlets.</li><li>Manage daily user support and incident handling through Freshservice or similar ITSM tools.</li><li>Install, configure, maintain, and troubleshoot desktops, laptops, POS systems, payment terminals, printers, and peripherals.</li><li>Support Windows OS, Microsoft 365, email systems, and core business applications.</li><li>Manage user accounts, access rights, and basic security controls (Active Directory, email, applications).</li></ul>POS, Store Systems &amp; IoT<ul><li>Set up, support, and maintain POS systems across all stores.</li><li>Support POS-related IoT devices and peripherals.</li><li>Upload and manage menus on POS systems and digital screens.</li><li>Preferable working knowledge of POSIST POS and NetSuite administration.</li><li>Ensure high availability and performance of POS, ordering, and back-office systems.</li></ul>Network, Security &amp; Infrastructure<ul><li>Configure, monitor, and troubleshoot network infrastructure (LAN, WAN, Wi-Fi, VPN).</li><li>Configure VPN access and provide HR system support.</li><li>Perform printer setup and support (POS printers, MFPs, photocopiers).</li><li>Carry out preventive maintenance for store and office IT infrastructure.</li></ul>CCTV &amp; Physical Systems<ul><li>Install, configure, and troubleshoot CCTV systems across stores and offices.</li></ul>Projects, Vendors &amp; Store Openings<ul><li>Lead and support IT setup and design for new store openings, upgrades, and relocations.</li><li>Coordinate with vendors, POS partners, ISPs, telecom providers, and service providers.</li><li>Follow up with service providers on connectivity, maintenance, and issue resolution.</li><li>Maintain accurate IT documentation, asset registers, incident logs, and SOPs.</li></ul>Governance &amp; Compliance<ul><li>Ensure compliance with IT policies, security standards, and best practices.</li><li>Provide timely support during operational incidents to minimize downtime in retail/F&amp;B environments.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in IT, Computer Science, or a related field.</li><li>2&ndash;5 years of experience in IT support or helpdesk roles; F&amp;B or retail experience is an advantage.</li><li>Strong knowledge of Windows OS, Microsoft 365, hardware troubleshooting, and networking fundamentals.</li><li>Hands-on experience supporting POS systems and store IT infrastructure.</li><li>Familiarity with Active Directory, antivirus solutions, backup systems, and basic cybersecurity practices.</li><li>Ability to work independently across multiple locations and handle urgent support issues.</li><li>Strong communication, problem-solving, and customer service skills.</li></ul>Preferred Qualifications<ul><li>IT certifications (CompTIA A+, Network+, Microsoft, or equivalent).</li><li>Experience supporting multi-site retail or restaurant operations.</li><li>UAE driving license is an advantage.</li></ul>Job Types: Full-time, PermanentPay: Up to AED6,500.00 per monthApplication Question(s):<ul><li>What is your notice period?</li><li>What is your current and expected salary?</li><li>How many years of experience do you have as an IT Support Engineer in a multi-brand F&amp;B retail environment?</li><li>Are you based in Dubai?</li></ul>

IT Support Engineer (multi-brand F&B)

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'.
Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the worlds largest international airline and become a vital part of our cutting edge information and technology team as an IT Operations &amp; Support Engineer - Technical Call centre.
The IT Operations &amp; Support Engineer - Technical Call centre will restore normal IT service operations within agreed service levels and business priorities and minimise the adverse impact on business operations for Emirates Group and External Clients. As well as being the Single point of contact (SPOC) for the assigned incident resolution and service requests.
In this role, you will:
<ul><li>Address and resolve customer issues to provide a superior service to our internal and external customers. Ensuring that the service provided aligns with the specific qualitative or quantitative targets and Key Performance Indicators of the task.
</li><li>Analyse reported incidents and provide solutions to the users, enabling them to resume their work with minimum disruptions as per the agreed SLO and to complete IT service requests.
</li><li>Update the status of an incident or service request in the tool. Ensure they hold up-to-date information before taking action on any incident or service request. Ensure that the tool and relevant team are updated.
</li><li>Set expectations for the customer based on agreed SLOs (timeframes and format).
</li><li>Provide quick fixes/workarounds/solutions to be updated in the known error database to the Problem Management Team. To identify recurring problem areas and to articulate trends for root cause analysis. Liaise with problem management to provide a more permanent solution to problems. To proactively identify &amp; highlight issues to reduce the possibility of system downtime for users.
</li><li>Ensure deployment projects are carried out using best practices or Project Management, as outlined in the departmental Work practices. Satisfaction Customer feedback must be obtained after every project.
</li><li>Liaise with vendors, IT coordinators, and other IT teams to ensure high system availability.
</li><li>Adhere to IT policy, Standards &amp; procedures and the audit &amp; finance regulations.
</li><li>Maintain the integrity of the configuration items in the Configuration Management Database as per EGIT Policy for his responsible area.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for this role, you must meet the below requirements:
<ul><li>12 years of schooling or equivalent.
</li><li>4+ years of experience in an IT Helpdesk/Technical Call centre.
</li></ul>Knowledge/Skills:
<ul><li>Experience in Customer Support and Operational Support roles.
</li><li>Knowledge of ITIL, ServiceNow, operating systems, Active Directory, and Azure Administration.
</li><li>Experience in troubleshooting hardware issues with PCs &amp; other end-user devices, applications, operating systems and networking.
</li><li>Knowledge of remote management tools like RDP and deployment tools like SCCM, Intune, etc.
</li></ul>Join our Technology Operations team, where you will play a pivotal role in our IT landscape, ensuring smooth operations and outstanding support for critical business functions globally. The team focuses on duty management, service support, infrastructure operations, change enablement, observability, and IT asset management. If you are passionate about delivering world-class IT services and fostering continuous improvement, we invite you to apply and contribute to the success of Emirates Group.
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers .</div>

IT Operations & Support Engineer

Explore 4690+ It support engineer in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

4690 it support engineer jobs IN Dubai United Arab Emirates

IT Support Engineer

IT Support Engineer

IT Support Engineer

IT Support Engineer

Senior AWS Cloud IT Support Engineer

IT Support Engineer (multi-brand F&B)

IT Operations & Support Engineer