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customer account manager - advanced products & solutions (mena) Jobs in Abu Dhabi

customer account manager - advanced products & solutions (mena)

account manager

area manager amazon logistics amzl fc

Amazon.com

<p></p><div><div><p>DESCRIPTION</p><div>
As an Area Manager, you&rsquo;ll have responsibility for the day to day management of a Delivery Station, providing leadership to Shift Managers, Operations Supervisors, Operations Assistants and Delivery Service Providers, managing external agency relationships and performance. This team will be entrepreneurial, wear many hats, and work in a highly collaborative environment that&rsquo;s more start-up than big company. We&rsquo;re in uncharted territory, doing what&rsquo;s never been done. The adopted attitude is that no idea is a bad idea, and the best ideas are the ones that should be tested and tried. You will need to thrive and deliver results in an ambiguous, fast paced, dynamic environment. If you have a quality focused, customer obsessed industry background which carries with it experience of working in a fast paced, ever changing and ambiguous environment (such as manufacturing, the military or engineering for example) we'd love to hear from you.<br>
<br>
Key job responsibilities<br>
<ul><li>Overseeing the operation that focuses on the delivery of Amazon orders direct to customers
</li><li>Support your team of Shift Managers and the operations leadership team in daily management of the delivery station, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers, including agency management representatives and their drivers.
</li><li>Working to KPIs such as Delivery On Time, First Time Delivery Success and Enhancing Customer Service
</li><li>Thinking analytically about project management with attention to detail, the ability to influence others and exceptional organizational skills.
</li><li>Being obsessed by metrics and diving deep to find root causes quickly, to drive improvements
</li><li>Finds practical and simple solutions to complex problems without sacrificing quality or core functionality
</li><li>Ability to utilize exceptional problem-solving, and communication skills to influence business and technical audiences
</li><li>Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback</li><li>Map business requirements, understand business process, study and analyze workflows, design solutions.</li><li>Continuously utilize software and hardware tools to ensure normal day to day operations. Ensure associates have proper tools to perform the job and coordinate repair or replacement when needed.</li><li>Communicate daily metrics and report exceptions</li></ul></div></div><div><p>
BASIC QUALIFICATIONS</p><ul><li>2+ years of employee and performance management experience</li><li>Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li></ul></div><div><p>
PREFERRED QUALIFICATIONS</p><ul><li>1+ years of performance metrics, process improvement or lean techniques experience</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div>
<br><div><div><p>Job details</p></div><ul><div><p><div>
ARE, Abu Dhabi</div></p></div><div><p><div>
Amazon Logistics</div></p></div><div><p><div>
Fulfillment &amp; Operations Management</div></p></div></ul></div>

Area Manager - Amazon Logistics, AMZL/FC

<p></p><div><div><p>DESCRIPTION</p><div>
Job description<br>
<br>
ABOUT AMAZON<br>
<br>
Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.<br>
<br>
Our Operation&rsquo;s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer&rsquo;s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.<br>
<br>
Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!<br>
<br>
Key Responsibilities and Job Elements:<br>
<ul><li>Support, mentor, and motivate your team</li><li>Manage safety, quality, productivity, and customer delivery promises</li><li>Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives</li><li>Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs</li><li>Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments</li><li>Work a flexible schedule (weekends and/or overnight shifts)</li></ul>
Basic qualifications<br>
<br>
<ul><li>2+ years of employee and performance management experience</li><li>Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li></ul>
Preferred qualifications<br>
<br>
<ul><li>1+ years of performance metrics, process improvement or lean techniques experience</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div><div><p>
BASIC QUALIFICATIONS</p><div>
Basic qualifications<br>
<br>
<ul><li>UAE national with family book</li><li>2+ years of employee and performance management experience</li><li>Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li></ul>
Preferred qualifications</div></div><div><p><br>
PREFERRED QUALIFICATIONS</p><ul><li>1+ years of performance metrics, process improvement or lean techniques experience</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div>
<br><div><div><p>Job details</p></div><ul><div><p><div>
ARE, Abu Dhabi</div></p></div><div><p><div>
Fulfillment &amp; Operations Management</div></p></div></ul></div>

Area Manager - UAE National, Operations

<p></p><div><div><p>DESCRIPTION</p><div>
Amazon is looking for a motivated individual for the profile of ACES (Amazon Customer Excellence Systems) Specialist for its AMET operations team. The candidate should enjoy getting their hands dirty learning delivery station operations and supporting creation of operational standards.<br>
<br>
As an ACES (Amazon Customer Excellence Systems) specialist, you will be the subject matter expert for OTR and UTR operations driving standardization for AMET operations.<br>
<br>
This role calls for an individual who can own all aspects of how transportation impacts customer experience, shipper experience and operator experience; monitor metrics, determine, then drive any initiatives necessary to improve it. This position offers a broad exposure to various operations, program, and product teams within Amazon.<br>
<br>
The successful candidate will have excellent written and verbal communication skills.<br>
<br>
Key job responsibilities<br>
<ul><li>Create operational standards.</li><li>Identify operational/process gaps and own fixing them with the right stakeholders.</li><li>Read the key metrics and drive actions from process perspective.</li></ul></div></div><div><p>
BASIC QUALIFICATIONS</p><ul><li>Bachelor's degree</li><li>Fluent in English</li><li>1+ years of Microsoft Office products and applications experience</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>1-2 years of experience in warehousing and logistics operation background</li></ul></div><div><p>
PREFERRED QUALIFICATIONS</p><ul><li>Ability to create pivot tables within Excel</li><li>Experience in continuous improvement environments</li><li>Resourceful to identify the way to get things done using limited resources.</li><li>Strong dive deep and analytical thinking and problem solving skills</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div>
<br><div><div><p>Job details</p></div><ul><div><p><div><div>
ARE, Abu Dhabi</div><div>
ARE, Dubai</div></div></p></div><div><p><div>
Administrative Support</div></p></div></ul></div>

ACES Specialist, AMET - ACES

Touq Property Services LLC

<p>Amazon Sales Manager &ndash; Moor Kits www.moorkits.com</p><p><b>Location:</b> Abu Dhabi, UAE (On-site/Hybrid)<br/><b>Job Type:</b> Full-Time</p><p>About Us</p><p>Moor Kits is a growing brand specializing in adventure, survival, and emergency kits designed for outdoor enthusiasts, families, and professionals. Part of the Touq Group.</p><p>We are looking for a motivated Online <b>Amazon Sales Manager</b> to take full ownership of our Amazon storefront and drive growth across international markets.</p><p>Key Responsibilities</p><ul><li><b>Manage and optimize Moor Kits&rsquo; Amazon Seller Central account.</b></li><li>Develop and implement strategies to increase sales, visibility, and rankings.</li><li>Research and launch new product listings with compelling titles, descriptions, and keywords.</li><li><b>Monitor inventory, pricing, and competitor activity to maintain a competitive edge.</b></li><li><b>Oversee PPC campaigns, promotions, and deals to maximize ROI.</b></li><li>Track sales performance and prepare regular reports for management.</li><li>Manage customer feedback, reviews, and support inquiries to ensure a positive brand reputation.</li><li>Collaborate with the marketing team to align product launches and campaigns.</li></ul><p>Requirements</p><ul><li><b>Proven experience managing Amazon Seller Central accounts. </b><i><b>THIS IS MANDATORY </b></i></li></ul><ul><li>Strong knowledge of Amazon SEO, PPC campaigns, and listing optimization.</li><li>Analytical mindset with the ability to interpret data and drive strategy.</li><li>Excellent organizational and communication skills.</li><li>Familiarity with survival, outdoor, or e-commerce product categories is a plus.</li><li>Bachelor&rsquo;s degree in Business, Marketing, or related field preferred.</li></ul><p>What We Offer</p><ul><li>Competitive salary with performance-based incentives.</li><li>Opportunity to lead and grow a key sales channel in a rapidly expanding company.</li><li>A dynamic, entrepreneurial work environment with room for innovation.</li></ul><p>How to Apply</p><p>Please submit your resume along with a brief cover letter outlining your Amazon sales experience and achievements to omar.ghonim@touq.ae</p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Amazon: 1 year (Preferred)</li></ul>

Sales Manager

<p><b>Job description</b></p><p>Amazon Sales Manager &ndash; Moor Kits www.moorkits.com</p><p><b>Location:</b> Abu Dhabi, UAE (On-site/Hybrid)<br/><b>Job Type:</b> Full-Time</p><p>About Us</p><p>Moor Kits is a growing brand specializing in adventure, survival, and emergency kits designed for outdoor enthusiasts, families, and professionals. Part of the Touq Group.</p><p>We are looking for a motivated Online <b>Amazon Sales Manager</b> to take full ownership of our Amazon storefront and drive growth across international markets.</p><p>Key Responsibilities</p><ul><li><b>Manage and optimize Moor Kits&rsquo; Amazon Seller Central account.</b></li><li>Develop and implement strategies to increase sales, visibility, and rankings.</li><li>Research and launch new product listings with compelling titles, descriptions, and keywords.</li><li><b>Monitor inventory, pricing, and competitor activity to maintain a competitive edge.</b></li><li><b>Oversee PPC campaigns, promotions, and deals to maximize ROI.</b></li><li>Track sales performance and prepare regular reports for management.</li><li>Manage customer feedback, reviews, and support inquiries to ensure a positive brand reputation.</li><li>Collaborate with the marketing team to align product launches and campaigns.</li></ul><p>Requirements</p><ul><li><b>Proven experience managing Amazon Seller Central accounts. </b><i><b>THIS IS MANDATORY</b></i></li><li>Strong knowledge of Amazon SEO, PPC campaigns, and listing optimization.</li><li>Analytical mindset with the ability to interpret data and drive strategy.</li><li>Excellent organizational and communication skills.</li><li>Familiarity with survival, outdoor, or e-commerce product categories is a plus.</li><li>Bachelor&rsquo;s degree in Business, Marketing, or related field preferred.</li></ul><p>What We Offer</p><ul><li>Competitive salary with performance-based incentives.</li><li>Opportunity to lead and grow a key sales channel in a rapidly expanding company.</li><li>A dynamic, entrepreneurial work environment with room for innovation.</li></ul><p>How to Apply</p><p>Please submit your resume along with a brief cover letter outlining your Amazon sales experience and achievements to omar.ghonim@touq.ae</p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Amazon: 1 year (Preferred)</li></ul><p>Job Type: Full-time</p>

Sales Executive

AD Ports Group

<div>
 <p>
  <strong>
   Who we are looking for:
  </strong>
 </p>
 <p>
  We are seeking a visionary professional to lead strategic growth, cultivate high-value partnerships, and guide the future of our Logistics division in the capacity of
  <strong>
   Executive HSE
  </strong>
  . The ideal candidate will demonstrate dynamic leadership, a keen ability to identify new opportunities, influence key stakeholders, and consistently achieve measurable outcomes. This role presents an opportunity to contribute meaningfully to the advancement of our organization.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About The Noatum Logistics
  </strong>
  :
 </p>
 <p>
  Noatum Logistics, part of AD Ports Group, is a leading company in Supply Chain Management with global coverage positioned in the Top 50 freight forwarders worldwide. Noatum Logistics acts as a global client-centered logistics operator providing integrated value-added solutions for the supply chain of all its clients and is a specialist in international transport, project cargo, logistics and customs. With an innovative character, we offer specific, integrated, complex and added-value responses to our client's supply chain, prioritizing a long-term relationship of trust and confidence to guarantee success. We are present in 33 countries through our team of over 1,680 professionals with great experience in our sector, always putting our motto &ldquo;Excellence in Logistics Services&rdquo; into practice by providing high-quality services to our customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  The primary goal of this position is to support the HSE Manager in overseeing, promoting, and enforcing health, safety, and environmental standards and procedures in accordance with legal, organizational, and industry requirements. The purpose of this job is to support the HSE Manager and all organizational employees in dealing with health, safety, and environmental issues, both with clients, authorities, and day-to-day tasks. The job also involves conducting assessments, making recommendations, and educating employees through constructive HSE training and awareness initiatives.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities :
 </p>
 <ul>
  <li>
   Promoting HSE awareness &amp; campaigns among the employees.
  </li>
  <li>
   Conducting HSE inductions / training to new and current employees as per the annual HSE training plan.
  </li>
  <li>
   Conduct daily site inspections/safety observation walks in all operations areas to ensure all HSE rules and regulations were adhered by the workforce.
  </li>
  <li>
   Conduct workplace, camp HSE inspection and compliance checks as per the annual inspection plan.
  </li>
  <li>
   Monitor and update the HSE observations/incidents in SENYAR portal and ensure timely closure of all HSE actions.
  </li>
  <li>
   Conduct weekly / monthly internal HSE training to the workforce and keep the records in HSE share folder.
  </li>
  <li>
   Carry out HSE observation tours and report the observations to respective team members. Keeping track of all HSE incidents &amp; observations and maintaining their records as well.
  </li>
  <li>
   Conduct HSE spot inspections and alcohol checks in the operation site and report all observations to HSE Manager &amp; Area/Process Owner for further actions.
  </li>
  <li>
   Prepare and submit monthly HSE reports to HSE Officer for consolidation of department performance reports.
  </li>
  <li>
   Conduct emergency drills in operation areas as per the approved annual drill plan.
  </li>
  <li>
   Ensure to comply with SRA- DMT, ADOSH and all applicable regulatory requirements.
  </li>
  <li>
   Responsible for assisting the ERT during any emergencies.
  </li>
  <li>
   Assist the HSE Manager/ HOD to investigate all the incidents and advise corrective actions for implementation.
  </li>
  <li>
   Follow the directions given by the HSE Manager and be willing to work in various locations and shifts as needed for the business.
  </li>
  <li>
   Diploma/Graduate in any discipline
  </li>
  <li>
   NEBOSH IGC
  </li>
  <li>
   Lead Auditor Certification (ISO 45001 &amp; 14001)
  </li>
  <li>
   Certified First Aider &amp; Fire Warden
  </li>
  <li>
   UAE driving license
  </li>
  <li>
   Minimum 6 Years of experience in HSE field
  </li>
 </ul>
</div>


Executive HSE - UAE National - Noatum Logistics

<div><p><b>Open for Emirati (UAE Nationals) Fresh Graduates.
</b></p><p><b>NOTE: Please ONLY apply if you have sufficient experience and skills required as per job description below.
</b></p><b>Job Summary
</b><p>The Logistics Coordinator will work closely with the Logistics Manager and support the efficient execution of logistics and supply chain operations. The role involves preparing and coordinating transport documentation, ensuring smooth deliveries, and collaborating with cross-functional teams. This is an exciting opportunity for <b>UAE Nationals (Emirati talent) </b>, and <b>fresh graduates are welcome to apply </b>.
</p><b>Key Responsibilities
</b><ul><li>Prepare and manage transportation documentation (commercial invoices, packing lists, delivery advice, bills of lading, etc.) in compliance with NOV policies.
</li><li>Coordinate import/export shipments in line with global logistics processes.
</li><li>Liaise with operations, sales, supply chain, and manufacturing teams to achieve goals.
</li><li>Support cost-effective and timely transport solutions.
</li><li>Communicate with customers, suppliers, and service providers regarding shipment status.
</li><li>Assist in cost-saving initiatives and efficiency improvements.
</li><li>Ensure compliance with customs, trade regulations, and HSE standards.
</li><li>Work with Quality Control to meet ISO certification requirements.
</li><li>Perform other duties or special projects as assigned.
</li></ul><b>Behavioral Skills/Competencies
</b><ul><li>Professional, innovative, and committed to integrity.
</li><li>Energetic, motivated, and positive team player.
</li><li>Strong interpersonal and communication skills.
</li><li>Ability to work in a fast-paced environment and manage multiple tasks.
</li><li>Analytical, detail-oriented, and organized.
</li><li>Willingness to learn and grow within the logistics field.
</li></ul><b>Education &amp; Experience
</b><ul><li><b>Bachelor&rsquo;s degree preferred </b>(fresh graduates/entry-level applicants accepted).
</li><li>Knowledge of Microsoft Office (Excel) is essential.
</li><li>Previous experience in logistics/supply chain is a plus but not mandatory.
</li><li>Familiarity with ERP systems (Oracle JDE) is an advantage.</li></ul></div>
<br><div>Every day, the oil and gas industry&rsquo;s best minds put more than 150 years of experience to work to help our customers achieve lasting success.
<br>
<br>
<b>We Power the Industry that Powers the World
</b><br>
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success&mdash;now and in the future.
<br>
<br>
<b>Global Family
</b><br>
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
<br>
<br>
<b>Purposeful Innovation
</b><br>
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
<br>
<br>
<b>Service Above All
</b><br>
This drives us to anticipate our customers&rsquo; needs and work with them to deliver the finest products and services on time and on budget.</div><br><div></div>

Emirati - Logistics Coordinator (O&G)

Explore 793+ Area manager amazon logistics amzl fc in Abu Dhabi this September. Find roles across top companies and apply now to boost your career.