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assistant manager - front office Jobs in Istanbul Turkey

assistant manager - front office

assistant manager front office

Grand Hyatt

<div>
 
 At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Development opportunities and career path options are endless with Hyatt; there's virtually no limit to where your ambition can take you in our world-class organization. Discover your place to shine in our warm, respectful, and inclusive culture. We develop people with classroom and on-the-job training, and through challenging work assignments that have long-lasting impact in the world.
 
 
 
 
 
 
 Scope of Job:
 
 To assist the Front Office Manager in the smooth and effective operation of the Front Desk ensuring maximum guest satisfaction and adhering to the standards required by the hotel.
 
 <ul>
 <li>
 Ensures that all Front Office employees deliver the brand promise and provide exceptional guest service at all times.
 </li>
 <li>
 Analyze the training needs of the front office department and shares the appropriate trainings within the team.
 </li>
 <li>
 Advanced level of spoken and written English
 </li>
 </ul>
 
 
</div>

Assistant Manager - Front Office

Hilton

<div>Switchboard Operator<h3 class="jobSectionHeader">
Position Title: Switchboard Operator</h3>
Department: Front Office 
Reports To: FO Operations Manager 
Location: Hilton Istanbul Bosphorus &ndash; Istanbul, Turkey 
Job Type: Full-Time 
Salary: Competitive, with a comprehensive benefits package<h3 class="jobSectionHeader">
ABOUT THE ROLE</h3>
Hilton Istanbul Bosphorus is seeking a highly professional Switchboard Operator to serve as the primary communication hub of our hotel. This pivotal role ensures seamless coordination between Guests, internal departments, and external contacts, contributing directly to operational efficiency and the delivery of Hilton&rsquo;s renowned service standards.
The ideal candidate is detail-oriented, proactive, and guest-focused, capable of managing multiple communication channels with precision while supporting the Front Office team in providing an exceptional hospitality experience.<h3 class="jobSectionHeader">
Position Title: Switchboard Operator</h3>
Department: Front Office 
Reports To: FO Operations Manager 
Location: Hilton Istanbul Bosphorus &ndash; Istanbul, Turkey 
Job Type: Full-Time 
Salary: Competitive, with a comprehensive benefits package<h3 class="jobSectionHeader">
ABOUT THE ROLE</h3>
Hilton Istanbul Bosphorus is seeking a highly professional Switchboard Operator to serve as the primary communication hub of our hotel. This pivotal role ensures seamless coordination between Guests, internal departments, and external contacts, contributing directly to operational efficiency and the delivery of Hilton&rsquo;s renowned service standards.
The ideal candidate is detail-oriented, proactive, and guest-focused, capable of managing multiple communication channels with precision while supporting the Front Office team in providing an exceptional hospitality experience.</div>

Switchboard Operator

DenizBank

<div>
 
 
 General Qualities
 
 
 
 
 
 <ul>
 <li>
 University Graduate,
 </li>
 <li>
 At least 3 years of executive assistant experience,
 </li>
 <li>
 
 Fluent in English,
 
 </li>
 <li>
 Strong planning and organizational skills,
 </li>
 <li>
 Strong verbal and written communication skills,
 </li>
 <li>
 Proficient in MS Office programs
 </li>
 </ul>
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 
 To be responsible for the calendar control of the manager, making appointments, meetings and travel organizations, managing telephone and e-mail traffic correctly, quickly and effectively, welcoming and hosting guests.
 
 
 We are looking for a Senior Executive Assistant to be assigned at DenizBank Financial Services Group - Head Office.
 
 
 
 
 
 
 Ba&scedil;vurunuz nedeni ile payla&scedil;m&inodot;&scedil; oldu&gbreve;unuz veriler 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu (&ldquo;KVKK&rdquo;) kapsam&inodot;nda korunmakta ve i&scedil;lenmektedir. Ayr&inodot;nt&inodot;l&inodot; bilgi i&ccedil;in
 
 https://basvuru.denizbank.com/KVKK.aspx
 
 adresini ziyaret edebilirsiniz.
 
 
 
 
</div>

Executive Assistant

IPEKYOL GROUP

<div>
 
 As I
 
 pekyol Group
 
 , we have played a significant role in the Turkish retail sector with our brands
 
 &Idot;pekyol
 
 ,
 
 Twist
 
 , and
 
 Machka
 
 since 1986. Our mission is to provide women with a fashion experience that makes them feel special, while our vision is to become a global fashion player who creates value for society by understanding the expectations and needs of the modern woman with innovative solutions and a strong belief.
 
 
 
 
 
 We are looking to meet and grow with talented individuals who are passionate about fashion.
 
 
 
 
 
 
 We believe, TOGETHER WE ARE STRONGER!
 
 
 
 
 
 
 We are looking for an
 
 Executive Assistant Associate
 
 with an excellent command of English to support the daily workflow of our General Manager and
 
 Senior Executive Assistant.
 
 This role will
 
 report directly to the Senior Executive Assistant.
 
 
 
 
 
 
 
 
 
 
 GENERAL QUALIFICATIONS
 
 
 
 
 
 <ul>
 <li>
 Strong organizational and follow-up ability,
 </li>
 <li>
 High sense of confidentiality,
 </li>
 <li>
 Team-oriented and responsible,
 </li>
 <li>
 Able to take initiative and solution-oriented,
 </li>
 <li>
 A clear career ambition in executive assistance,
 </li>
 <li>
 Curiosity for digital and AI productivity tools,
 </li>
 <li>
 Experience in managing multiple priorities, administrative coordination, and logistics,
 </li>
 <li>
 University graduate (Preferably from Economics, Business Administration, Sociology etc.),
 </li>
 <li>
 Excellent written and spoken English ,
 </li>
 <li>
 Proficient in MS Office programs (Word, Excel, PowerPoint, etc.),
 </li>
 <li>
 Previous experience in office/assistant roles is an asset.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 
 <ul>
 <li>
 Supporting the CEO and Senior Executive Assistant in:
 </li>
 <li>
 Managing calendars and meetings,
 </li>
 <li>
 Coordinating travel and organizational processes,
 </li>
 <li>
 Preparing reports and presentations,
 </li>
 <li>
 Handling phone and e-mail communication,
 </li>
 <li>
 Maintaining documents and filing systems,
 </li>
 <li>
 Communicating professionally with internal and external stakeholders.
 </li>
 </ul>
 
 
 
 
 &Idot;pekyol Group olarak Aday Ayd&inodot;nlatma Metnimize ve A&ccedil;&inodot;k R&inodot;za Metnimize a&scedil;a&gbreve;&inodot;daki linklerden ula&scedil;abilirsiniz.
 
 
 
 https://kariyerim.ipekyol.com.tr/calisan-adayi-aydinlatma-metni.html
 
 
 
 https://kariyerim.ipekyol.com.tr/calisan-adaylarinin-ozgecmislerinin-saklanmasina-iliskin-acik-riza-beyani.html
 
 
 
</div>

Executive Assistant Associate

Marriott International

<div>Additional Information 
Job Number25193200 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Istanbul Levent, Buyukdere Caddesi No 3-4, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34330 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY
&ldquo;Only local candidates will be considered.&rdquo;
Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Leading Guest Services Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Ensures recognition of employees is taking place across areas of responsibility.</li></ul>
<ul><li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul> 
Maintaining Guest Services and Front Desk Goals
<ul><li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li></ul>
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li></ul>
<ul><li>Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Understands the impact of Front Office operations on the Rooms area and overall property financial goals.</li></ul>
<ul><li>Manages department controllable expenses to achieve or exceed budgeted goals.</li></ul> 
Managing Projects and Policies
<ul><li>Ensures compliance with all Front Office policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Acts as the &ldquo;Service Champion&rdquo; for the Front Office and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Establishes challenging, realistic and obtainable goals to guide operation and performance.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably.</li></ul>
<ul><li>Manages employee progressive discipline procedures for Front Office Staff.</li></ul>
<ul><li>Administers the performance appraisal process for direct report managers.</li></ul>
<ul><li>Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Front Office Manager

KPMG Türkiye

<div>
 
 KPMG is a global network of professional firms providing Audit, Tax and Advisory services. We operate in 142 countries and have more than 275.000 professionals working in member firms around the world. KPMG is one of the global leaders in Audit, Tax and Advisory services and the chosen business partner for many of the world&rsquo;s leading organizations.
 
 
 
 
 
 We are currently seeking an
 
 Assistant Manager/Manager
 
 to work in tax compliance of Financial Services.
 
 
 
 
 
 
 QUALIFICATIONS AND JOB DESCRIPTION
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 University degree in Business Administration, Economics, or a related field with a concentration on accounting and finance,
 </li>
 <li>
 At least 5-7 years background in Tax Audit of Financial Services (Banking or Insurance Firms etc.),
 </li>
 <li>
 SMMM certificate is an asset,
 </li>
 <li>
 Fluency in English,
 </li>
 <li>
 Proficiency in MS Office programs,
 </li>
 <li>
 Excellent communication skills,
 </li>
 <li>
 Effective in team work,
 </li>
 <li>
 High analytical skills,
 </li>
 <li>
 Goal oriented,
 </li>
 <li>
 No obstacles for travelling.
 </li>
 </ul>
 
 
 
 
 
 Job Description
 
 
 
 
 
 <ul>
 <li>
 Assist and perform tax compliance to our clients in Financial Sector,
 </li>
 <li>
 Have adequate knowledge of legislation specific to the Financial Service Clients,
 </li>
 <li>
 Perform tax compliance reviews at field as a team member,
 </li>
 <li>
 Support directors/managers in performance of tax services,
 </li>
 <li>
 Research international and domestic tax matters in a range of different industries.
 </li>
 </ul>
</div>

Tax Assistant Manager & Manager - Financial Services Industry

Freedom Finance MENAT

<div>
 
 Freedom Yat&inodot;r&inodot;m Menkul De&gbreve;erler A.&Scedil;. is the prospective brokerage firm of Freedom Holding, a dynamic and rapidly growing financial services company operating in the banking, brokerage, and insurance sectors, now preparing to launch operations in T&uuml;rkiye.
 
 
 
 
 
 As part of our strategic expansion across the MENAT region, we are seeking an experienced and proactive team member for the positions of Administration Affairs Specialist to join our &Idot;stanbul, T&uuml;rkiye office.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 &bull; Procurement of all necessary office resources and supplies (stationery, water, tea/coffee, consumables, etc.)
 
 
 &bull; Stock monitoring and timely replenishment
 
 
 &bull; Vendor and contractor communication, price/time negotiations, service quality control
 
 
 &bull; Maintaining a comfortable and professional office environment
 
 
 &bull; Collecting internal feedback and suggesting improvements
 
 
 &bull; Documentation, Excel purchase tracking, contract filing and archiving
 
 
 &bull; Coordination of reception, coffee lady, cleaning staff, plant maintenance services, drivers
 
 
 &bull; Quality control of service personnel performance
 
 
 &bull; Coordination with IT for equipment requests and onboarding/offboarding when needed
 
 
 &bull; Document sending between offices and jurisdictions
 
 
 &bull; Building management coordination (maintenance, HVAC, repair requests, common area upkeep) &bull; Execution of additional office-related tasks assigned by the manager
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 
 &bull; 2 years office management/administration experience preferred
 
 
 &bull; Hotel, tourism or front-office background is considered an advantage
 
 
 &bull; Strong verbal &amp; written communication skills
 
 
 &bull; Confident user of MS Office / Excel
 
 
 &bull; High organisational skills, detail-oriented, adaptable to dynamic workflow
 
 
 &bull; English &mdash; Intermediate working level
 
 
 
 
 
 
 
 
 
 
 
 
 Why Join Us?
 
 
 
 
 
 <ul>
 <li>
 Become part of Freedom Holding, a rapidly growing, global, and dynamic organization in the banking, brokerage, and insurance sectors across the MENAT region and beyond.
 </li>
 <li>
 Take a leadership role where your strategies and decisions will directly shape the growth direction of the business in the region.
 </li>
 <li>
 Benefit from incentive plans and development opportunities tied to your performance and results.
 </li>
 <li>
 Engage directly with senior leaders and be recognized for your achievements, leadership skills, and results-driven approach.
 </li>
 </ul>
 
 
</div>

Administration Affairs Specialist

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