administrative assistant

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assistant operations manager

Laundryman

About the RoleWe are seeking an experienced and results-driven Assistant Operations Manager to oversee the end-to-end operations of our growing laundry and shoe care company. The successful candidate will be responsible for managing drivers, vendors, customer service, fleet, logistics, and business development, ensuring seamless operations and exceptional customer experiences.Key ResponsibilitiesTeam &amp; Driver Management<ul><li>Supervise all company drivers, ensuring professionalism, punctuality, and adherence to company standards.</li><li>Manage scheduling and route planning for efficiency.</li><li>Conduct driver training on safety, service, and customer care.</li><li>Ensure vehicles are clean, fuelled, and ready for daily operations.</li></ul>Fleet Management<ul><li>Oversee maintenance and operational readiness of the company&rsquo;s vehicle fleet.</li><li>Coordinate regular servicing, inspections, and repairs.</li><li>Ensure vehicle documents, insurance, and registration are always valid.</li></ul>Vendor &amp; Quality Control<ul><li>Manage relationships with dry-cleaning factories, shoe repair providers, and other vendors.</li><li>Monitor service quality daily and resolve disputes with clients or vendors.</li><li>Implement and audit SOPs to ensure consistent quality.</li><li>Track client items carefully from collection to return.</li></ul>Payments &amp; Timely Service<ul><li>Ensure on-time collection and processing of client payments.</li><li>Monitor driver schedules for timely collections and deliveries.</li><li>Maintain accountability of all transactions in the company system.</li><li>Apply corrective measures for repeated delays.</li></ul>Customer Service &amp; Support<ul><li>Oversee client communication via customer support systems (e.g., Zendesk).</li><li>Ensure professional, courteous, and timely responses to inquiries.</li><li>Investigate complaints, resolve issues, and implement service recovery strategies.</li><li>Monitor KPIs such as resolution time and customer satisfaction scores.</li></ul>Supplies &amp; Logistics<ul><li>Manage procurement and stock of operational supplies (bags, hangers, stickers, consumables).</li><li>Negotiate with suppliers for cost efficiency while maintaining quality.</li></ul>Sales &amp; Partnership Management<ul><li>Build and manage B2B partnerships with hotels, residences, offices, gyms, and holiday homes.</li><li>Develop and grow corporate accounts for bulk/recurring services.</li><li>Negotiate and secure exclusive partnership agreements.</li><li>Collaborate with marketing to create B2B packages and loyalty programs.</li></ul>Marketing &amp; Outreach<ul><li>Identify and manage advertising channels across hotels, communities, and digital platforms.</li><li>Coordinate with marketing teams on campaigns, promotions, and events.</li><li>Develop brand collaborations, community activations, and referral campaigns.</li><li>Track ROI on marketing initiatives and adjust strategy.</li></ul>Business Operations &amp; Strategy<ul><li>Oversee daily operations across all departments (drivers, vendors, logistics, customer service).</li><li>Implement KPIs for efficiency and customer satisfaction.</li><li>Prepare and present operational reports to senior management.</li><li>Drive process improvements and ensure compliance with company policies and local regulations.</li><li>Support HR with recruitment, training, and performance reviews.</li></ul>Growth &amp; Innovation<ul><li>Identify new revenue streams (e.g., premium services, express delivery, subscription models).</li><li>Develop loyalty and referral programs to increase retention.</li><li>Analyse competitor activity and market trends.</li><li>Collaborate with the tech team to enhance app/system features.</li><li>Lead pilot projects for new services and expansion opportunities.</li></ul>Requirements<ul><li>Proven experience as an Operations Manager, ideally in logistics, hospitality, or service industries.</li><li>Strong leadership and team management skills.</li><li>Excellent organisational and problem-solving abilities.</li><li>Strong vendor management and negotiation skills.</li><li>Proficiency with customer service platforms (e.g., Zendesk) and operational systems.</li><li>Ability to manage budgets, reporting, and performance KPIs.</li><li>Strong communication and interpersonal skills.</li><li>Bachelor&rsquo;s degree in Business Administration, Operations, or a related field preferred.</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for professional growth in a fast-expanding company.</li><li>Dynamic work environment with a supportive leadership team.</li><li>Exposure to both B2C and B2B markets with room to innovate and shape company strategy.</li></ul>How to Apply: Please submit your CV along with a cover letter outlining your relevant experience and why you are the right fit for this role.Job Type: Full-time

Assistant Operations Manager

Apparel Group

<div>
 
 
 
 About the Company
 
 
 
 
 6thStreet.com is an omnichannel fashion &amp; lifestyle destination that offers 1400+ fashion &amp; beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain &amp; Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks &amp; Spencers, Dune London, Charles &amp; Keith, Aldo, Crocs, Birkenstock, Skechers, Levi&rsquo;s, Nike, Adidas, Loreal, and Inglot amongst many more. 6thStreet.com recently opened GCC&rsquo;s first phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online &amp; offline shopping with online browsing &amp; smart fitting rooms.
 
 
 
 
 
 
 Role Overview
 
 
 
 
 The Control Tower team is responsible for end-to-end supply chain visibility reporting, monitoring, and proactive exception management across the network. The role involves coordinating with internal and external stakeholders, ensuring smooth execution of orders, and driving improvements in service levels, cost efficiency, and customer experience.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Monitor and manage daily supply chain operations through the Control Tower dashboard or manual reporting, ensuring real-time visibility of shipments, inventory, and fulfillment.
 </li>
 <li>
 Identify, escalate, and resolve exceptions across inbound, outbound, cross-border, and last-mile operations.
 </li>
 <li>
 Act as the central point of contact between warehouses, logistics partners, customer service, and commercial teams.
 </li>
 <li>
 Analyze data to identify trends, risks, and improvement opportunities in service levels and operational KPIs.
 </li>
 <li>
 Develop and maintain standard operating procedures (SOPs) for exception handling and escalation management.
 </li>
 <li>
 Provide regular updates, reports, and performance dashboards to management and business stakeholders.
 </li>
 <li>
 Collaborate with technology teams to enhance tracking tools, automation, and system integrations.
 </li>
 <li>
 Drive continuous improvement projects to reduce delays, improve OTIF (On-Time In-Full), and optimize cost-to-serve.
 </li>
 </ul>
 
 
 
 
 
 
 Key Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong understanding of supply chain, logistics, and transportation processes (inbound, outbound, cross-border, last mile).
 </li>
 <li>
 Analytical and problem-solving skills with advanced experience in MS excel managing large data sets.
 </li>
 <li>
 Ability to work in a fast-paced, high-pressure environment.
 </li>
 <li>
 Excellent stakeholder management and communication skills.
 </li>
 <li>
 Proficiency in MS Excel, Power BI / Tableau, and ERP / WMS / TMS systems.
 </li>
 <li>
 Attention to detail with a proactive, hands-on approach.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain, Logistics, Business Administration, or related field (Master&rsquo;s preferred for senior roles).
 </li>
 <li>
 5-7 years of relevant experience in supply chain operations or control tower functions.
 </li>
 <li>
 Experience in e-commerce, FMCG, or retail logistics is a plus.
 </li>
 </ul>
 
 
 
 
 
 
 Benefits:
 
 
 
 <ul>
 <li>
 Full-time role
 </li>
 <li>
 Competitive salary
 </li>
 <li>
 Company employee discounts across all brands
 </li>
 <li>
 Medical &amp; health insurance
 </li>
 <li>
 Collaborative work environment
 </li>
 <li>
 Good vibes work culture.
 </li>
 </ul>
 
 
</div>

Farnek Services LLC

<div><div>The Assistant Soft Services Manager is responsible for managing and overseeing the delivery of soft services within facilities, ensuring high standards of cleanliness, customer satisfaction, and compliance. The role involves planning, supervising daily operations, managing teams, engaging with clients, and ensuring service excellence through innovation, technology, and sustainability.<h3 class="jobSectionHeader">
Key Responsibilities</h3>

1. Strategy &amp; Leadership
<ul>
<li>Support Key Account Manager in achieving project objectives and financial targets.</li>
<li>Promote innovative, smart, and sustainable solutions (e.g., CAFM, smart devices).</li>
<li>Align services with organizational standards and client requirements.</li>
</ul>
2. Operations &amp; Service Delivery
<ul>
<li>Oversee daily cleaning, maintenance, and support services to ensure 6-star standards.</li>
<li>Develop and implement operational procedures, schedules, and policies.</li>
<li>Conduct regular site inspections and ensure compliance with KPIs and SLAs.</li>
<li>Manage subcontractors, suppliers, and ensure availability of materials and resources.</li>
<li>Ensure adherence to HSEQ and compliance standards (ISO, BICSc, ISSA, etc.).</li>
</ul>
3. People Management
<ul>
<li>Lead, coach, and mentor supervisors, coordinators, and frontline staff.</li>
<li>Allocate staff resources effectively; oversee rosters, shifts, and leave planning.</li>
<li>Foster a culture of teamwork, safety, and continuous improvement.</li>
</ul>
4. Client &amp; Stakeholder Management
<ul>
<li>Maintain strong relationships with clients and stakeholders.</li>
<li>Identify new business opportunities and support proposal development.</li>
<li>Provide customized and energy-efficient service solutions to enhance client satisfaction.</li>
</ul>
5. Financial &amp; Reporting
<ul>
<li>Prepare and monitor budgets, cost controls, and financial performance.</li>
<li>Ensure accurate invoicing, timely collections, and reporting.</li>
<li>Identify and implement cost-saving measures.</li></ul><h3 class="jobSectionHeader">
Qualifications &amp; Experience</h3>
<ul><li>Diploma in Facilities Management / Engineering discipline (Bachelors preferred).</li>
<li>BICSc, IOSH Managing Safely, or FM-related certifications (BIFM/IFMA) preferred.</li>
<li>Minimum 6+ years in Facilities Management, with at least 4 years in a managerial role.</li>
<li>Hospitality/FM industry background is an advantage.</li>
</ul><h3 class="jobSectionHeader">Skills &amp; Competencies</h3>
<ul><li>Strong leadership, communication, and client management skills.</li>
<li>Ability to manage large, diverse teams.</li>
<li>Problem-solving and decision-making skills.</li>
<li>Financial and analytical acumen.</li>
<li>Commitment to quality, sustainability, and innovation.</li></ul></div></div>

Assistant Soft Services Manager

Emirates Flight Catering

<div>
 
 Business Unit Purpose
 
 
 To deliver safe, efficient, and high-quality catering and food preparation services that support operational excellence, regulatory compliance, and customer satisfaction across airline and non-airline operations.
 
 
 
 
 
 Job Purpose
 
 
 To support the Operations Supervisor in managing day-to-day catering operations, ensuring the timely preparation, dispatch, and delivery of catering items. The role focuses on resource optimisation, adherence to safety and quality standards, and meeting customer requirements while driving continuous improvement in operational performance.
 
 
 
 
 
 Key Result Areas
 
 <ul>
 <li>
 Prepare and manage resource allocation in collaboration with the Operations Supervisor to meet demand efficiently and achieve operational objectives.
 </li>
 <li>
 Coordinate and ensure the timely delivery of catering equipment and items in collaboration with stakeholders to support smooth operations.
 </li>
 <li>
 Supervise and delegate tasks to team members in the preparation, dispatch, and loading of catering items, ensuring compliance with safety and quality standards.
 </li>
 <li>
 Provide guidance and support to team members, addressing performance or operational issues while promoting a culture of safety, teamwork, and efficiency.
 </li>
 <li>
 Lead Behaviour-Based Safety Management (BBSM) checks and ensure compliance with departmental SOPs, food safety regulations, and company policies.
 </li>
 <li>
 Monitor and manage inventory levels by tracking stock usage, coordinating replenishment, and ensuring materials and equipment are available to meet demand while minimising waste and controlling costs.
 </li>
 <li>
 Assist in maintaining accurate records and reports on production volumes, inventory levels, quality control checks, and operational performance metrics.
 </li>
 <li>
 Identify areas for process improvement and propose actionable plans to enhance efficiency, reduce costs, and improve customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Job Context
 
 
 
 This role is part of the Flight Preparation Operations team and operates in a high-volume, fast-paced catering environment. The Assistant Operations Supervisor ensures compliance with food safety, company policies, and industry standards while managing operational processes. The job requires strong organisational skills, adaptability, and the ability to supervise teams effectively under tight deadlines, ensuring service quality and operational resilience.
 
 
 
 
 
 
 Knowledge, Skills &amp; Minimum Experience
 
 
 
 
 Education Qualifications
 
 
 <ul>
 <li>
 Diploma or equivalent qualification (mandatory)
 </li>
 </ul>
 
 
 Work Experience
 
 
 <ul>
 <li>
 Minimum 3 years of experience in flight operations, food packing, or logistics, preferably within the airline catering or food service industry
 </li>
 <li>
 At least 2 years of experience in a team leader or supervisory capacity (preferred)
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Strong knowledge of operations management, including resource allocation and inventory control
 </li>
 <li>
 Excellent verbal and written communication skills for effective interaction with team members and stakeholders
 </li>
 <li>
 Ability to lead, supervise, and motivate teams while delegating tasks effectively
 </li>
 <li>
 Strong analytical and problem-solving abilities to address operational challenges promptly
 </li>
 <li>
 Effective time management and prioritisation skills to meet strict deadlines in a dynamic environment
 </li>
 </ul>
 
 
</div>

Assistant Operations Supervisor

Hilton

<div>Assistant Restaurant Manager - All-Day Dining - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)
LXR Hotels &amp; Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests&mdash;and extraordinary opportunities for our team members.
An Assistant Restaurant Manager oversees all Food and Beverage operations for the All Day Dining Restaurant. 
 
What will I be doing?
As an Assistant Restaurant Manager oversees all Food and Beverage operations for the All Day Dining Restaurant to ensure quality and service by performing the following tasks to the highest standards:
<ul><li>Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards</li><li>
Effectively control the flow of customers and the interaction between the front and back-of-house throughout service</li><li>
Ensure Team Members maximize all sales opportunities</li><li>
Ensure Team Members consistently maintain brand standards and high levels of customer service</li><li>
Handle all customer inquiries in an appropriate and professional manner</li><li>
Accurately manage all transactions during service</li><li>
Manage Team Member schedules, stock, and wastage levels</li></ul>
What are we looking for?
An Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience in organizing food and beverage service in a range of outlets</li><li>
Experience in supervising a team</li><li>
Ability to demonstrate delegation skills</li><li>
Flexibility to respond quickly and positively to a range of work situations</li><li>
A passion for developing others to be part of a winning team</li></ul> 
 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Restaurant Manager - All-Day Dining - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)

kokio kitchens trading llc

Position: Executive Assistant &ndash; Hotel Operations Location: Abu Dhabi, UAE Industry: Hospitality &ndash; Luxury Hotel ApartmentsRole Overview: We are seeking an experienced Executive Assistant with a strong background in the hospitality industry to support the Hotel Operations Manager in overseeing the day-to-day operations of a luxury Hotel Apartment property in Abu Dhabi. The role is critical in ensuring seamless guest services, maintaining high long-stay standards, and enhancing operational efficiency across all departments.Key Responsibilities:<ul><li>Assist the Hotel Operations Manager in daily management of hotel apartment operations.</li><li>Coordinate and monitor guest services to ensure exceptional experiences for short- and long-stay guests.</li><li>Support in maintaining service excellence, quality standards, and brand compliance across all departments.</li><li>Prepare reports, presentations, and operational documentation for management review.</li><li>Act as a liaison between the Operations Manager, department heads, and staff for smooth communication and issue resolution.</li><li>Monitor performance metrics and highlight areas for operational improvement.</li><li>Handle confidential information with discretion and professionalism.</li><li>Support in scheduling, planning, and coordinating operational and administrative tasks.</li><li>Support day-to-day operations across Front Office, Housekeeping, and Maintenance.</li><li>Ensure apartments are maintained to the highest standards of cleanliness, comfort, and safety.</li><li>Assist in managing staff schedules, training, and performance reviews.</li><li>Conduct daily property walkthroughs to identify operational or maintenance issues.</li><li>Prepare daily/weekly reports on occupancy, guest feedback, and operational performance.</li><li>Support procurement and vendor coordination for housekeeping and maintenance supplies.</li><li>Act as deputy to the Operations Manager during meetings or in their absence.</li><li>Contribute to property inspections and ensure compliance with health, safety, and brand standards.</li></ul>Requirements<ul><li>7&ndash;10 years of proven experience in hotel or serviced apartment operations (luxury/lifestyle brand experience preferred).</li><li>Strong leadership and people-management skills.</li><li>Proficiency in hotel systems (Opera PMS or similar) and MS Office.</li><li>Fluent in English; Arabic or additional languages are an advantage.</li><li>Customer-focused, detail-oriented, and able to resolve issues quickly.</li><li>Professional and presentable, suitable for guest-facing interactions.</li></ul>Compensation &amp; Benefits<ul><li>Salary: AED 5,000 &ndash; 7,000 per month.</li><li>Accommodation, meals, and transport (as per company policy).</li><li>Medical insurance and annual flight allowance.</li><li>Growth opportunities within the company.</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 - AED7,000.00 per monthExperience:<ul><li>Hotel Operations: 5 years (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Do you have experience in hospitality Industry ?</li><li>Are you willing to accept the salary range and benefits provided above ?</li></ul>

Executive Assistant - Hotel Experience

Christian Dior Couture

<div>
 Position
 
 
 
 Job Description
 
 
 
 The Assistant Department Manager for Ready to Wear will assist the Department Manager in overseeing the operations of the Ready to Wear department. This role involves supporting the management team in achieving sales targets, optimizing stock levels, ensuring excellent customer service, and implementing marketing activities. The Assistant Department Manager will also be responsible for supervising and coaching the sales team, maintaining relationships with suppliers
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Operational Support:
 </li>
 <li>
 Assist in overseeing daily operations of the Ready to Wear department.
 </li>
 <li>
 Ensure adherence to established procedures for ordering and transferring stock.
 </li>
 <li>
 Participate in setting up and optimizing stock level usage.
 </li>
 <li>
 Follow up with area managers to ensure optimal stock levels.
 </li>
 <li>
 Participate in the development of purchase plans.
 </li>
 <li>
 Sales and Targets:
 </li>
 <li>
 Monitor daily sales and compare against monthly and yearly targets.
 </li>
 <li>
 Support the Department Manager in taking necessary actions to achieve sales goals.
 </li>
 <li>
 Assist in follow-up on sales performance and provide regular updates to the Department Manager.
 </li>
 <li>
 Attend managers&rsquo; meetings to review shop performance and provide feedback to the Department Manager.
 </li>
 <li>
 Events Management:
 </li>
 <li>
 Assist in the execution of marketing activities and promotions within the department (Including Trunk Shows, Fur Events&hellip;etc)
 </li>
 <li>
 Customer Service:
 </li>
 <li>
 Ensure the highest level of customer service is provided by the team.
 </li>
 <li>
 Address customer needs and resolve issues to exceed their expectations.
 </li>
 <li>
 Team Management:
 </li>
 <li>
 Assist in managing, engaging, and guiding the team.
 </li>
 <li>
 Support the Department Manager in setting objectives and budgets for team members.
 </li>
 <li>
 Provide coaching and training to team members to enhance their performance.
 </li>
 <li>
 Conduct regular one-on-one meetings and mentoring sessions with team members.
 </li>
 <li>
 Supplier and Partner Relations:
 </li>
 <li>
 Coordinate with suppliers, contractors, logistics, and merchandising for opening, closing, and renovation activities.
 </li>
 <li>
 Maintain smooth relationships with suppliers and business partners to implement partnerships.
 </li>
 <li>
 CRM Activities:
 </li>
 <li>
 Follow up on CRM activities to ensure 100% contactability and Dior Know compliance.
 </li>
 <li>
 Align with CRM to ensure the OTO schedule for the department is planned for the week/months ahead and that the team&rsquo;s individual OTO&rsquo;s targets are being respected and followed up on
 </li>
 </ul>
</div>

Assistant Department Manager – Ready to Wear

Explore 2028+ Assistant operations manager in Uae this October. Find roles across top companies and apply now to boost your career.

2028 assistant operations manager jobs IN Uae

Assistant Operations Manager

Assistant Operations Manager

Assistant Soft Services Manager

Assistant Operations Supervisor

Assistant Restaurant Manager - All-Day Dining - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)

Executive Assistant - Hotel Experience

Assistant Department Manager – Ready to Wear