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assistant room service manager supervisor

Hilton

<div>Assistant Room Service Manager / Supervisor
Assistant Room Service Manager is responsible for managing room service operations to deliver an excellent Guest and Member experience while training staff, optimising sales, and controlling costs. 
What will I be doing? 
As Assistant Room Service Manager, you will be responsible for managing room service operations to deliver an excellent Guest and Member experience. Assistant Room Service Manager will also be required to manage, train, and develop team members and optimise sales and control costs. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Provide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual development</li><li>
Ensure compliance of brand standards</li><li>
Evaluate guest satisfaction levels with a focus on continuous improvement</li><li>
Aware of trends and propose ideas to build the range and quality of Food and Beverage</li><li>
Optimise sales and contain costs, identifying any areas for action</li><li>
Set achievable budgets and other short- and long-term functional goals</li><li>
Maintain consistent communication with Training and Development department to ensure teams at all levels are trained and developed through the use of structured training calendars</li><li>
Maintain strong internal control environment and compliance to hotel/company policies and procedures</li></ul>
What are we looking for? 
Assistant Room Service Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous experience in a similar role</li><li>
Effective management skills</li><li>
Negotiation and influencing skills</li><li>
Positive attitude</li><li>
Excellent communication skills</li><li>
Ability to work under pressure</li><li>
Good grooming standards</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience within the hospitality industry</li><li>
Previous experience managing payroll, budgets and forecasting</li><li>
Commercial and industry knowledge</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Room Service Manager / Supervisor

<div>AC/Refrigerator Technician
An AC/Refrigerator Technician is responsible for maintaining all refrigeration and air-conditioning equipment and installations in good working condition by carrying out necessary repairs and preventive maintenance 
 
What will I be doing?
As an AC/Refrigerator Technician, you are responsible for performing the following tasks to the highest standards:
<ul><li>Reports to the Supervisor/Manager regarding daily work progress and trouble report completion.</li><li>
Attains all refrigeration and A/C trouble reports on daily basis. Guest room trouble is given priority</li><li>
Works closely with peers to carry out preventive maintenance and annual maintenance program</li><li>
Follows all safety rules and regulations in job, departmental procedures and instructions</li><li>
Carries out all other tasks assigned to him by his supervisor</li></ul>
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.<ul><li>
Able to read Building, Air-conditioning, Refrigeration and Electrical drawings</li><li>
Able to fault find and repair air-conditioning, refrigeration and building control systems. Good electrical knowledge</li><li>
Knowledge of BMS systems.</li><li>
Experience of reciprocating Chillers and Air handling plant and cold rooms</li><li>
Familiar with planned Preventive Maintenance and Safety programmes</li><li>
Flexible and team player &ndash; able to work on own initiative</li><li>
Good understanding of water treatment techniques and able to handle chemicals</li><li>
Makes periodic inspection tours to check all refrigeration equipment functioning properly</li><li>
Carries out guest room maintenance according to schedule programme</li><li>
Works closely with electrician to carry out electrical work when required, including functions and parties</li><li>
Daily refrigeration log sheet to be filled and temperature to be recorded</li><li>
Works closely with peers to assist in their job when requested by supervisor</li><li>
Keeps all necessary tools in good working condition, keep their working place neat and clean</li><li>
Attains all departmental meetings and training classes</li></ul>
What are we looking for?
An AC/Refrigerator Technician serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Minimum 5 years air-conditioning or refrigeration installation or maintenance experience in Industrial/Commercial Projects</li><li>
Good all round practical trade skills inclusive fabrication, installation and maintenance</li><li>
Preferable apprentice time service candidate</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Hotels-Hospitals experience</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

AC/Refrigerator Technician

<div>Assistant Executive Housekeeper
An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests. 
 
 
What will I be doing? 
As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Assist with overseeing Housekeeping/Laundry operations</li>
<li>Operate within departmental budgets through effective stock and cost controls and well managed schedules</li>
<li>Support departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards</li>
<li>Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper</li>
<li>Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security</li>
<li>Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work</li>
<li>Ensure team members have an up-to-date knowledge of all room categories and amenities</li>
<li>Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li>
<li>Ensure staffing levels cover business demands</li>
<li>Ensure ongoing training to support the Executive Housekeeper</li>
<li>Ensure communication meetings are conducted</li>
<li>Manage staff performance issues in compliance with company policies and procedures</li>
<li>Support managing, training and developing the team</li>
<li>Deputise in absence of the Executive Housekeeper</li>
<li>Provide excellent guest service</li>
<li>Assist other departments wherever necessary</li></ul>
What are we looking for? 
An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity</li>
<li>A high school certificate or equivalent</li>
<li>High level of commercial awareness and cost control capabilities</li>
<li>Proficiency, at a basic level, with computers and computer programs, including Microsoft Office</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Committed to delivering high levels of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Knowledge of Workplace, Health, Safety and Hygiene is essential</li>
<li>Strong communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Familiar with Property Management Systems</li>
<li>Experience managing a department and Profit and Loss account</li>
<li>High level of IT proficiency</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Executive Housekeeper

CHAUMET

<div>
 
 Le poste
 
 
 
 
 Located in the heart of Place Vendome, the Maison Chaumet is a major actor in the luxury sector and represents the symbol of the Parisian jewellery excellence since its creation in 1780. Thanks to its exceptional knowledge passed from one generation to the other, Chaumet&rsquo;s history is merged with the French History and that of the Empress Jos&eacute;phine. Currently in transformation and anchored in modernity, Maison Chaumet is now part of a global repositioning context with strong growth in sales within the LVMH group.
 
 
 
 In this dynamic and challenging growth context, you will have the opportunity to contribute to the development of Chaumet Middle East as the
 
 Assistant Boutique Manager of The Avenues in Kuwait.
 
 
 
 You will represent the Maison by:
 
 
 Being the second leader in charge of the boutique in The Avenues, Kuwait. He/she works closely with the Boutique Manager to contribute to run properly the Boutique, meeting KPI&rsquo;s and striving to achieve assigned goals. He/she is responsible for clienteling, commercial performance, visual merchandising, operations, sales, profitability, team and management.
 
 
 
 Les missions
 
 
 
 
 Commercial Performance &amp; Business Growth
 
 
 
 <ul>
 <li>
 Sales &amp; KPI Excellence: Optimize sales performance and consistently exceed ambitious targets and KPIs, ensuring alignment with Maison Chaumet's global objectives and upholding the highest standards of client reception and boutique attractiveness.
 </li>
 <li>
 Strategic Client Development: Identify and implement strategies for "up-selling" and cross-selling, focusing on Chaumet's iconic collections to enhance average transaction value and drive new client acquisition.
 </li>
 <li>
 Operational Efficiency: Proactively optimize boutique activities to enhance efficiency, productivity, and profitability, supported by insightful sales and KPI analysis.
 
 
 </li>
 </ul>
 
 Boutique Management &amp; Team Leadership
 
 
 
 <ul>
 <li>
 Team Inspiration: Inspire, motivate, and empower team members to achieve individual and collective sales and service excellence, fostering a collaborative and high-performing environment.
 </li>
 <li>
 Operational Oversight: Ensure flawless day-to-day operations, including pristine boutique maintenance, impeccable service standards, precise cash desk management, efficient after-sales service, and strategic staff scheduling.
 </li>
 <li>
 Leadership Support: Actively assist the Boutique Manager in all aspects of boutique operations, contributing to strategic decision-making and continuous team development.
 </li>
 <li>
 Market Intelligence: Monitor luxury market trends and competitor activities to maintain Chaumet's competitive edge.
 
 
 </li>
 </ul>
 
 Clienteling &amp; Relationship Mastery
 
 
 
 <ul>
 <li>
 Elite Client Management: Develop and enrich a high-value client database, serving as a trusted point of contact to maximize client engagement and long-term relationships with Chaumet.
 </li>
 <li>
 Personalized Client Experiences: Implement advanced strategies to retain and upgrade clientele through personalized outreach and the expert utilization of CRM and clienteling tools.
 </li>
 <li>
 Service Perfection: Drive continuous improvement in client experience, developing action plans to consistently exceed expectations and elevate Mystery Shopper results.
 
 
 </li>
 </ul>
 
 Chaumet Brand Ambassador
 
 
 
 <ul>
 <li>
 Maison Storyteller: Be an exemplary ambassador for Chaumet, passionately promoting its rich heritage, craftsmanship, and unique creations through compelling storytelling that creates emotional connections with clients.
 </li>
 <li>
 Visual Excellence: Ensure the precise implementation and maintenance of visual merchandising guidelines, reflecting Chaumet's prestige and aesthetic vision.
 </li>
 <li>
 Values &amp; Projects: Actively embody and promote Chaumet's values, contributing to Maison projects and delivering unforgettable, culturally rich client moments.
 
 
 </li>
 </ul>
 
 Votre profil
 
 
 
 <ul>
 <li>
 8-9 years progressive luxury retail experience, with 2+ years in a supervisory/management role (e.g., Supervisor, Deputy Store Manager, Assistant Boutique Manager), preferably in luxury jewellery.
 </li>
 <li>
 Bachelor's Degree or equivalent is preferred
 </li>
 <li>
 Fluent English required; fluency in Arabic is strongly preferred.
 </li>
 <li>
 Strong commercial drive, goal-oriented, passionate about luxury jewellery
 </li>
 <li>
 Excellent administrative and financial acumen, proficient in retail management systems.
 </li>
 <li>
 Highly empathetic, exceptional interpersonal and client-centric skills (storytelling, communication), strong business acumen, and proven strong leadership abilities.
 </li>
 </ul>
</div>

Assistant Boutique Manager - Kuwait

<div>Housekeeping Floor Supervisor
Housekeeping Floor Supervisor 
 
 
What will I be doing? 
As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:<ul>
<li>Allocate work duties to Team Members</li>
<li>Perform routine inspections of all check out rooms and spot checks of all occupied rooms</li>
<li>Report and follow up on any maintenance defects or other issues</li>
<li>Inspect, routinely, service areas, store rooms and corridors</li>
<li>Schedule and supervise deep cleaning and any other projects</li>
<li>Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required</li>
<li>Manage, efficiently, stock control and the maintenance of equipment</li>
<li>Provide excellent Guest service, including VIP and other special requirements</li>
<li>Ensure the adherence to hotel brand standards at all times</li></ul>
What are we looking for? 
Housekeeping Floor Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a Housekeeping supervisory role</li>
<li>A successful track record of managing a team</li>
<li>Strong organizational and analytic skills</li>
<li>An attention to details</li>
<li>Strong communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Proficiency, preferred, with computers and computer programs, including Microsoft Office</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Housekeeping Floor Supervisor

<div>Reservations Supervisor
A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. 
 
 
What will I be doing? 
As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the Reservations Team to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Assist in the day-to-day operations of the Reservations Department</li>
<li>Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times</li>
<li>Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates</li>
<li>Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue</li>
<li>Produce quotations and written confirmation to all clients</li>
<li>Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business</li>
<li>Ensure Team Members are developed effectively, maintain a thorough understanding of hotel facilities and processes, and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts</li>
<li>Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate, and Reservations policies and procedures are followed to ensure Guest satisfaction</li>
<li>Monitor the appearance, standards and performance of the Reservations Team with an emphasis on training and teamwork</li>
<li>Assist in the recruiting, managing, training and developing of the Reservation team</li>
</ul>What are we looking for? 
A Reservations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Good organisational and administration skills</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Confident telephone manner</li>
<li>High level of IT skills</li>
<li>Excellent grooming standards</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of the hotel property management systems</li>
<li>Previous experience in the Reservations/Sales function within the hotel/leisure sector</li>
<li>Relevant degree or other qualification in a business discipline</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Reservations Supervisor

Explore 189+ Assistant room service manager supervisor in Kuwait City this March. Find roles across top companies and apply now to boost your career.

189 assistant room service manager supervisor jobs In Kuwait City

Assistant Room Service Manager / Supervisor

AC/Refrigerator Technician

Assistant Executive Housekeeper

Assistant Boutique Manager - Kuwait

Assistant Boutique Manager - Kuwait

Housekeeping Floor Supervisor

Reservations Supervisor