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assistant manager - enterprise infrastructure delivery

assistant technology manager

Independent Food Company

<div>
 
 Position Overview
 
 
 
 The Assistant Technology Manager supports the Technology Manager in managing IT infrastructure, applications, and digital transformation initiatives. The role ensures reliable technology operations, provides technical expertise, and partners with business units to enhance efficiency, security, and innovation.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 IT Operations: Support management of systems, servers, networks, and databases; provide second-level support; monitor performance and resolve issues with vendors.
 </li>
 <li>
 Projects: Assist in system upgrades, cloud migrations, and software rollouts; ensure timely, compliant delivery; maintain technical documentation.
 </li>
 <li>
 Security &amp; Compliance: Enforce IT security policies; monitor logs; support audits and risk assessments.
 </li>
 <li>
 Collaboration: Coordinate with internal teams and external partners; manage IT service contracts; train staff on systems.
 </li>
 <li>
 Innovation: Research emerging technologies; support automation, digital transformation, and business continuity planning.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor's in IT, Computer Science, Engineering, or related field.
 </li>
 <li>
 3&ndash;5 years in IT support, systems, or project management; supervisory experience preferred.
 </li>
 <li>
 Knowledge of cloud platforms (AWS, Azure, GCP), databases (SQL, PostgreSQL, MySQL), networking (LAN/WAN, VPN, firewalls), and IT security tools.
 </li>
 <li>
 Familiarity with ERP, POS, CRM, or enterprise systems is a plus.
 </li>
 <li>
 Strong problem-solving, leadership, and communication skills with ability to manage multiple priorities.
 </li>
 </ul>
</div>

Assistant Technology Manager

eMagine Solutions

The Role
 Are you passionate about building robust IT systems and supporting a fast-growing, hybrid team? We’re seeking a skilled IT Administrator to join a dynamic PIF backed company as part of a major Saudisation project. This is your chance to make a real impact, shape IT best practices, and grow your career in a collaborative, forward-thinking company. About the Role: You will be the go-to expert for all IT operations, supporting a team of 30–40 remote and on-site employees. You’ll manage user onboarding and offboarding, device and asset management, Google Workspace administration, email and communication systems, and provide hands-on IT support across Windows and Mac environments. Your work will directly influence our efficiency, security, and culture as we scale. Key Responsibilities: • User account management, onboarding/offboarding, access control • Google Workspace (Gmail, Drive, Apps) and Slack configuration • Hardware procurement, device setup, troubleshooting (laptops, mobiles, peripherals) • Email system setup, SMTP protocols, and communication tools • Windows and Mac OS support: installation, configuration, updates, password resets • IT support ticket management, incident response, and process improvement • ITIL/ITSM process implementation for change management and service delivery • Asset tracking, inventory management, documentation, and compliance • Excel reporting, data management, and digital asset management • Training and supporting 30–40 users, fostering a collaborative IT culture
 
Requirements
 <ul>
<li>Saudi National (Saudisation Project requirement) • Proven experience as an IT Administrator, IT Support Specialist, IT Officer, or similar role in a startup, SME, or hybrid team environment • Advanced skills in Google Workspace, Gmail, Windows, Mac OS, Slack, and IT support • Strong understanding of user management, security, and access controls • Experience with ITIL, ITSM, ticketing systems, and process optimization • Excellent communication, organization, and problem-solving skills • Ability to work independently, prioritize tasks, and deliver solutions in a fast-paced environment • Bachelor’s degree in a relevant field such as Information Technology, Computer Science, Networking, Computing, Information Systems, or related discipline (or equivalent experience)</li>
</ul>
About the company
 eMagine Solutions is one of the leading authorities on leadership and talent globally. Our combined resources of over 100 years professional experience mean that our clients trust us with finding them the top talent globally and candidates trust us to find them the right opportunity in a timely and confidential manner. Throughout our offices we provide complete solutions for our clients, including traditional temporary and permanent recruitment, executive search, recruitment process outsourcing (RPO), salary survey's, market mapping and training and development courses. Our global client list work with us not only because of our expertise but also because of our honesty, integrity and passion.

Assistant Information Technology Manager

Qiddiya Investment Company

<div>The Manager &ndash; Asset Application Support is responsible for managing Level 2 support operations across Qiddiya&rsquo;s asset applications portfolio, including systems for ticketing, F&amp;B, leasing, retail, and park management. This role ensures consistent service delivery, SLA adherence, and effective incident resolution. The Manager will lead a team of Assistant Managers and Specialists, coordinate with vendors, and collaborate with L0/L1 support and Application Design &amp; Delivery teams to drive continuous improvement and operational excellence.
Key Responsibilities<ul>
<li>Oversee daily L2 support operations for asset applications, ensuring timely resolution of incidents and service requests.</li>
<li>Develop and maintain support workflows and documentation to standardize service delivery.</li>
<li>Monitor SLA performance and report metrics to the Senior Manager, identifying areas for improvement.</li>
<li>Act as escalation point for complex issues and coordinate resolution with vendors and internal teams.</li>
<li>Manage relationships with managed service providers, ensuring contractual compliance and performance.</li>
<li>Lead and mentor Assistant Managers and Specialists, ensuring adequate coverage and expertise across application domains.</li>
<li>Collaborate with Application Design &amp; Delivery teams to implement permanent fixes and enhancements.</li>
<li>Support training initiatives for L0/L1 teams to improve first-call resolution rates.</li>
<li>Maintain strong relationships with business stakeholders to align support services with operational needs.</li>
</ul>Requirements<ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li></ul><ul>
<li>6&ndash;8 years of experience in IT application support, with at least 2 years in a leadership role.</li>
<li>Proven experience managing support for applications such as POS, ticketing, leasing, and park management systems.</li>
<li>Experience in SLA management, vendor coordination, and multi-tiered support environments.</li></ul></div>

Assistant Manager - Asset Application Support ( 0-212 )

RMG | مجموعة ريناد المجد (لتقنية المعلومات)

<div>
 
 The Senior Marketing Assistant will support and execute advanced marketing initiatives within the technology sector, leveraging
 
 5+ years of proven experience
 
 in marketing with a strong background in IT, software, or digital transformation industries. This role requires expertise in managing marketing campaigns, creating targeted content for technical audiences, and aligning marketing strategies with business objectives. The ideal candidate will combine marketing skills with technical understanding to effectively communicate complex solutions to diverse audiences.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Assist in developing and implementing integrated marketing strategies tailored for the technology sector (digital, social media, events, and offline).
 </li>
 <li>
 Produce and manage marketing materials (case studies, presentations, product brochures, website content) with a focus on technical solutions.
 </li>
 <li>
 Conduct market research and competitor benchmarking in IT, software, and digital transformation industries.
 </li>
 <li>
 Manage digital campaigns including SEO/SEM, paid ads, marketing automation, and email marketing to generate qualified leads.
 </li>
 <li>
 Organize and support technology-related events, webinars, exhibitions, and conferences.
 </li>
 <li>
 Stay updated on technology trends (AI, cloud computing, cybersecurity, digital transformation) and apply them to marketing strategies.
 </li>
 </ul>
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field. A degree in IT, Computer Science, or Engineering is a plus.
 </li>
 <li>
 
 5+ years of marketing experience
 
 , preferably in the
 
 technology/IT sector
 
 .
 </li>
 <li>
 Strong knowledge of digital marketing platforms (Google Ads, LinkedIn Campaign Manager, Meta Ads, HubSpot, Mailchimp).
 </li>
 <li>
 Experience in SEO/SEM, content marketing, and CRM systems.
 </li>
 <li>
 Ability to translate technical concepts into compelling marketing messages.
 </li>
 <li>
 Excellent communication and presentation skills in English .
 </li>
 <li>
 Strong analytical, organizational, and project management skills.
 </li>
 <li>
 Team leadership and mentorship experience is an advantage.
 </li>
 </ul>
 
 
 Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Growth in lead generation from technology-focused campaigns.
 </li>
 <li>
 Increased brand visibility and engagement in the IT/digital transformation market.
 </li>
 <li>
 Timely and high-quality delivery of technical marketing content.
 </li>
 <li>
 Measurable ROI from campaigns aligned with business objectives.
 </li>
 <li>
 Enhanced collaboration between marketing and technical teams.
 </li>
 </ul>
 
 
</div>

Senior Marketing Assistant

Radisson Blu - Riyadh Al Sahafa

Hotel Restaurant Assistant Manager &ndash; Immediate Join | Riyadh | 5-Star Hotel Experience RequiredWe are looking for a skilled Assistant Manager to support the management of our restaurant operations in a prestigious 5-star hotel in Riyadh. The ideal candidate will have proven experience in a similar role within luxury hotels and be ready to join immediately.Responsibilities:<ul><li>Assist the Restaurant Manager in daily operations to ensure excellent guest service and smooth workflow.</li><li>Supervise and train restaurant staff to maintain high standards of hospitality and efficiency.</li><li>Monitor service quality, guest satisfaction, and address any issues promptly.</li><li>Coordinate with kitchen and service teams to optimize operational flow.</li><li>Manage inventory, ordering, and cost control.</li><li>Enforce health, safety, and hygiene standards.</li></ul>Requirements:<ul><li>Minimum 1 years&rsquo; experience as Assistant Manager or similar role in 5-star hotel restaurants.</li><li>Strong leadership and communication skills.</li><li>Excellent guest service orientation.</li><li>Ability to handle high-pressure situations and resolve conflicts.</li><li>Professional appearance at all times to reflect the hotel&rsquo;s luxury brand.</li><li>Ready to join immediately.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Housing and transportation.</li><li>Opportunities for career growth and development.</li><li>Training and personal development programs.</li></ul>Job Type: Full-timePay: From &#65020;2,000.00 per monthApplication Deadline: 30/09/2025

Hotel Restaurant Assistant Manager

<div>The Assistant Manager &ndash; Asset Application Support plays a key role in executing L2 support operations for Qiddiya&rsquo;s asset applications. This role supports the Team in managing incidents, service requests, and vendor coordination. The Assistant Manager ensures operational continuity, contributes to documentation and training efforts, and provides hands-on support for complex issues.
Key Responsibilities<ul>
<li>Assist in managing L2 support activities across asset applications, ensuring SLA compliance and timely resolution.</li>
<li>Provide direct support for escalated incidents and service requests.</li>
<li>Maintain and update support documentation and knowledge base articles.</li>
<li>Monitor application performance and report recurring issues to the Manager.</li>
<li>Coordinate with vendors and service providers for issue resolution and updates.</li>
<li>Support onboarding and training of new team members and L0/L1 support staff.</li>
<li>Collaborate with Application Design &amp; Delivery teams to test and validate fixes and enhancements.</li>
<li>Participate in root cause analysis and problem management initiatives.</li>
</ul>Requirements
Education<ul>
<li>Bachelor&rsquo;s degree in IT, Computer Science, or related field.</li>
<li>4&ndash;6 years of experience in application support, preferably in hospitality, retail, or entertainment sectors.</li>
</ul>Experience supporting systems such as ticketing, POS, leasing, and park management</div>

Assistant Manager - Asset Application Support

Qiddiya | القدية

<div>
 Qiddiya Investment Company is seeking an Assistant Manager - Procurement Systems Management to join our dynamic team. In this role, you will be responsible for managing procurement systems and analytics, ensuring the efficient integration and optimization of our procurement processes. You will play a crucial role in enhancing our technological capabilities in procurement, thereby contributing to the overall success of our operations.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Oversee and manage procurement systems and tools to enhance efficiency and compliance within the procurement cycle
 </li>
 <li>
 Develop, implement, and maintain procurement analytics to track performance metrics and identify areas for improvement
 </li>
 <li>
 Collaborate with IT and other departments to ensure the procurement system is fully functional and meets the needs of the organization
 </li>
 <li>
 Provide user training and support on procurement systems to ensure maximum utilization and efficiency
 </li>
 <li>
 Evaluate and recommend new procurement technologies and systems that can further streamline processes
 </li>
 <li>
 Assist in the development and implementation of procurement policies and procedures related to system usage
 </li>
 <li>
 Monitor system performance and troubleshoot issues as they arise to minimize disruptions in procurement processes
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum of 4 years of experience in procurement systems management or related fields
 </li>
 <li>
 Bachelor's degree in Information Technology, Supply Chain Management, Business Administration, or a related field
 </li>
 <li>
 Strong analytical skills with experience in data analysis and reporting tools
 </li>
 <li>
 Familiarity with procurement software and systems is highly preferred
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Comprehensive benefits package
</div>

Manager - Procurement Systems Management

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