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associate manager - onsite

associate director customer success

RateGain

<div>
 
 About RateGain
 
 
 
 RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 3,200+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.
 
 
 RateGain today is one of the world&rsquo;s largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business.
 
 
 Founded in 2004 and headquartered in India, today RateGain works with 26 of the Top 30 Hotel Chains, 25 of the Top 30 Online Travel Agents, 4 of the Top 5 Airlines, and all the top car rentals, including 16 Global Fortune 500 companies in unlocking new revenue every day.
 
 
 
 Key products include:
 
 
 
 <ul>
 <li>
 UNO: AI-powered revenue maximization platform.
 </li>
 <li>
 Distribution: Seamless inventory and pricing management across channels.
 </li>
 <li>
 Demand Booster: MarTech solution for driving traffic to hotel websites.
 </li>
 <li>
 DAAS: Real-time data and insights for informed decision-making
 
 
 </li>
 </ul>
 
 Who We Are Looking For
 
 
 
 We are currently seeking an Associate Director to join our high-performing Account Management team for the Hospitality business. This role is based in Africa and is critical to expanding our footprint through strategic account growth, with a focus on cross-sell and upsell within existing relationships. The ideal candidate will have a proven track record of strategic sales, customer engagement, and relationship management in the SaaS or travel technology domain.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Strategic Account Management &amp; Growth:
 </li>
 <li>
 Own and manage a portfolio of enterprise accounts in the region.
 </li>
 <li>
 Ensure client satisfaction with current products, drive product adoption and ensure renewals.
 </li>
 <li>
 Drive revenue expansion through cross-sell and upsell opportunities across RateGain product suite across Distribution, Marketing and Business Intelligence.
 </li>
 <li>
 Develop deep relationships with decision-makers and influencers within client organizations.
 
 
 </li>
 </ul>
 
 Sales &amp; Commercial Excellence:
 
 
 
 <ul>
 <li>
 Identify customer needs and align RateGain solutions to solve business challenges.
 </li>
 <li>
 Build commercial proposals, lead negotiations, and close deals to achieve quarterly and annual revenue targets.
 </li>
 <li>
 Collaborate with internal product and delivery teams to ensure solution success.
 
 
 </li>
 </ul>
 
 Regional Focus
 
 
 
 <ul>
 <li>
 Represent RateGain in client meetings, events, and industry forums across the India region.
 </li>
 <li>
 Maintain up-to-date knowledge of regional travel trends and competitive landscape.
 
 
 </li>
 </ul>
 
 Stakeholder Management &amp; Collaboration:
 
 
 
 <ul>
 <li>
 Coordinate with cross-functional teams including marketing, delivery, and customer success to deliver value to clients.
 </li>
 <li>
 Provide feedback to product and innovation teams based on market needs and customer insights.
 
 
 </li>
 </ul>
 
 What you need to succeed:
 
 
 
 
 Education &amp; Work Experience:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, or a related field; MBA is a plus.
 </li>
 <li>
 7-10 years of experience in enterprise sales, partnerships, or account management, preferably in SaaS or travel tech.
 </li>
 <li>
 Proven success in driving cross-sell/upsell strategies within enterprise accounts
 
 
 </li>
 </ul>
 
 Knowledge &amp; Technical Skills:
 
 
 
 <ul>
 <li>
 Strong commercial acumen and understanding of B2B SaaS business models.
 </li>
 <li>
 Proficiency with CRM tools such as Salesforce.
 </li>
 <li>
 Ability to analyze account performance data and identify expansion opportunities.
 </li>
 <li>
 Familiarity with the travel and hospitality ecosystem is highly desirable.
 
 
 </li>
 </ul>
 
 Soft Skills:
 
 
 
 <ul>
 <li>
 Excellent communication, presentation, and negotiation skills.
 </li>
 <li>
 Strong relationship-building capabilities with decision makers in Distribution, Revenue and Marketing functions in hotel chains.
 </li>
 <li>
 Strategic thinker with a hands-on approach to execution.
 </li>
 <li>
 Self-driven and results-oriented with a customer-first mindset.
 
 
 </li>
 </ul>
 
 Attitude &amp; Culture Fit:
 
 
 
 <ul>
 <li>
 High ownership and accountability.
 </li>
 <li>
 Entrepreneurial spirit with the ability to thrive in a dynamic, fast-paced environment.
 </li>
 <li>
 Passion for delivering value to customers and driving measurable business impact.
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer:
 
 
 
 We are proud to be an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees and welcome applicants from all backgrounds and identities.
</div>

Associate Director - Customer Success

Majid Al Futtaim

<div>
 
 
 Job Title:
 
 
 
 Associate Manager - Marketplace Operations | Majid Al Futtaim Retail | Cairo
 
 
 
 
 
 
 
 
 
 Role Purpose:
 
 
 
 The Associate Manager &ndash; Marketplace Operations is responsible for providing comprehensive assistance and support to sellers operating on the marketplace platform. The primary objective is to ensure a seamless and efficient selling experience for sellers by addressing their inquiries, resolving issues, and providing guidance on platform policies and procedures. The role holder is also responsible for optimizing the entirety of the order fulfillment process to ensure efficient and accurate processing of customer orders. This involves managing inventory, coordinating with suppliers and last-mile partners, and resolving any fulfillment-related issues. Conversely, Customer Experience oversight is dedicated to enhancing overall customer interaction and satisfaction. He/she will also be responsible for playing an important part in maintaining seller satisfaction, customer satisfaction, retention, and overall marketplace success.
 
 
 
 
 
 
 
 
 Key Responsibilties:
 
 
 
 Marketplace Listing Responsibilities
 
 
 <ul>
 <li>
 Seller Assistance; Provide timely and comprehensive assistance to sellers via various communication channels (e.g., email, phone, chat) regarding account setup, product listing, order management, payment issues, and general inquiries.
 </li>
 <li>
 Issue Resolution; investigate and resolve seller concerns, complaints, and disputes effectively and efficiently, ensuring a positive resolution and satisfactory outcome for both the seller and the customer.
 </li>
 <li>
 Platform Guidance: Educate sellers on platform policies, procedures, and best practices to ensure compliance and optimize their selling experience, including guidelines for product listings, pricing strategies, and promotional campaigns.
 </li>
 <li>
 Cross-Functional Collaboration; Collaborate closely with other teams, such as Account managers, Operations, and Customer Service, to align seller experience updates with overall business objectives.
 </li>
 <li>
 Participate in cross-functional projects and initiatives to support the growth and success of the marketplace platform.Compliance and Policy Adherence: Ensure compliance with all marketplace policies, guidelines, and regulatory requirements. Stay informed about changes in marketplace policies and communicate updates to relevant stakeholders. Enforce adherence to intellectual property rights, product safety standards, and other legal requirements governing product listings.
 </li>
 <li>
 Execute the set project SOP and put forward enhancements to simplify and reduce overhead on the process
 </li>
 <li>
 Contributes to root cause analysis in escalation management
 </li>
 <li>
 Creates/updates/define and follows SOP/flow of processes
 </li>
 <li>
 Identifies process improvement opportunities (enhancements and pain points) at process/ function level
 </li>
 <li>
 Demonstrates the ability to handle improvement projects
 </li>
 <li>
 Executes standard, small scale projects or assigned components of a larger project to improve processes, using tools or reporting to achieve quality metrics or improvements
 </li>
 <li>
 Responsible for providing support for data collection, preparing reports, and reaching out to multiple stakeholders
 </li>
 <li>
 Drives continuous improvement and contribute to error correction process by documenting any issues /action planning in functional area and own specific action or change
 </li>
 <li>
 Collaborate with Inter-teams as per need and carry out basic needed analyses to help ensure efficiency and effectiveness of program shows continuous improvement
 </li>
 </ul>
 
 
 
 
 
 Minimum experience
 
 
 <ul>
 <li>
 3 years + working experience, in Seller support, Customer support, Operations or seller experience.
 </li>
 <li>
 Preferably 2+ years in the retail/e-Commerce business or closely related industry
 </li>
 </ul>
 
 
 
</div>

Associate Manager - Merchant Operations | Marketplace

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 JOB TITLE
 
 
 
 Associate - Seller Support | MAF Retail | Retail Corporate Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 Associate - Seller Support is responsible for providing comprehensive assistance and support to sellers operating on the marketplace platform. The primary objective is to ensure a seamless and efficient selling experience for sellers by addressing their inquiries, resolving issues, and providing guidance on platform policies and procedures.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Provide timely and comprehensive assistance to sellers via various communication channels (e.g., email, phone, chat) regarding account setup, product listing, order management, payment issues, and general inquiries.
 </li>
 <li>
 Issue Resolution; investigate and resolve seller concerns, complaints, and disputes effectively and efficiently, ensuring a positive resolution and satisfactory outcome for both the seller and the customer.
 </li>
 <li>
 Platform Guidance: Educate sellers on platform policies, procedures, and best practices to ensure compliance and optimize their selling experience, including guidelines for product listings, pricing strategies, and promotional campaigns.
 </li>
 <li>
 Collaborate closely with other teams, such as Account managers, Operations, and Customer Service, to align seller experience updates with overall business objectives.
 </li>
 <li>
 Participate in cross-functional projects and initiatives to support the growth and success of the marketplace platform.
 </li>
 <li>
 Ensure compliance with all marketplace policies, guidelines, and regulatory requirements.
 </li>
 <li>
 Stay informed about changes in marketplace policies and communicate updates to relevant stakeholders.
 </li>
 <li>
 Execute the set project SOP and put forward enhancements to simplify and reduce overhead on the process.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engendering, marketing, Information technology, Computer science, Business administration)
 </li>
 <li>
 3 years + working experience, in Seller support, Customer support, Operations or seller experience.
 </li>
 <li>
 Preferably 2+ years in the retail/e-Commerce business or closely related industry.
 </li>
 <li>
 Capability to multitask and handle multiple seller inquiries simultaneously while maintaining attention to detail and accuracy in responses.
 </li>
 <li>
 Exemplary performance record, particularly with regard to SLA, quality &amp; productivity.
 </li>
 <li>
 Basic understanding of data analysis tools or reporting software to generate performance reports, analyze seller metrics, and identify trends or patterns in seller behavior and performance.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Associate - Seller Support

CTI Clinical Trial and Consulting Services

<div>
 
 About The Job
 
 
 
 Responsible for supporting management efforts of Clinical Project Managers and Directors, ensuring timelines, budgets and quality standards are being achieved.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Clinical Project Manager / Director in completing clinical project management activities; support activities throughout all phases of a clinical project, including any SOP-required deliverable as appropriate
 </li>
 <li>
 Update Clinical Project Manager / Director on progress, outstanding items, and issues with assigned tasks/responsibilities as they arise
 </li>
 <li>
 Assist Clinical Project Manager / Director or Clinical Research Manager / Clinical Operations Director with preparing data reports for site and Clinical Research Associate (CRA) management; provide support for site management activities
 </li>
 <li>
 Assist in development of initial drafts of clinical project plans, manuals, presentations, and other clinical project documents for review; update as requested by clinical project team
 </li>
 <li>
 Under the direction of the clinical project team, prepare initial drafts of internal reports, external reports, newsletters, and other clinical project communications; distribute reports and communications to sites, vendors, Sponsors, and internal team members
 </li>
 <li>
 Prepare initial drafts of meetings agendas and minutes in collaboration with Clinical Project Manager; attend routine internal and external team meetings
 </li>
 <li>
 Maintain tracking tools, clinical systems, and shared document repositories utilized for clinical project management
 </li>
 <li>
 Manage and maintain CTI clinical system user account requests
 </li>
 <li>
 Support the review and tracking of site prescreening, screening, and enrollment activities as well as subject status information
 </li>
 <li>
 Support tracking of action items
 </li>
 <li>
 Support and prepare / maintain tracking of clinical project start-up activities and milestones, including site selection and site start-up activities
 </li>
 <li>
 Assist the clinical project team and/or the Feasibility Department with developing feasibility surveys; participate in feasibility calls; assist with site follow-up needed throughout start-up
 </li>
 <li>
 Assist clinical project team with tracking and filing of clinical project plan and/or Standard Operating Procedure (SOP)-related deviations
 </li>
 <li>
 Receive and submit/distribute clinical project-related documentation; set up and maintain paper and electronic Trial Master Files; and support TMF reconciliation and periodic review follow-up
 </li>
 <li>
 Create and compile the Investigator Site File and Pharmacy Binde or Study Manual in collaboration with CPM/RASSU/Clinical Monitoring. Organize shipments to CRA/Site. Includes set-up and maintenance of Index with Comments.
 </li>
 <li>
 Assist clinical project team with internal and external audit preparation and follow-up
 </li>
 <li>
 Assist with the provision of all clinical project-related supplies and drug management; compile and ship supplies to sites
 </li>
 <li>
 Assist other departments as needed throughout all phases of clinical projects (e.g., Regulatory Affairs Study Start-up, Data Management, Safety, etc.)
 </li>
 <li>
 Provide support in developing new Clinical Project Assistants and Research Associates (RAs) in clinical projects
 </li>
 <li>
 Assist with orientating new Clinical staff
 </li>
 <li>
 Provide third party vendor support
 </li>
 <li>
 Represent CTI in a professional manner and foster collaboration with all clinical project teams/ functional departments; assist in promoting interdepartmental cohesiveness Regionally-Specific Essential Functions:
 
 
 </li>
 </ul>
  MEA
 
 
 <ul>
 <li>
 Manage receipt and first review of site and vendor invoices, process subject milestones payments per scope, prepare payment requests for internal review / approval, assist in the preparation of payment projections, and maintain payment records; escalate any issues with invoices to Clinical Project Manager / Director
 </li>
 <li>
 Support RWE activities as needed in the region
 </li>
 <li>
 Report to Clinical Research Manager (CRM)
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 0-2 years of experience in clinical research related field; candidates with fewer years of experience may be considered based on professional experience and/or education
 
 
 
 Important Note
 
 
 
 In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our team will reach out to you directly from an
 
 @ctifacts.com
 
 email address to guide you through our interview process. Please ensure you are applying for jobs directly on our website (www.ctifacts.com) or from our verified LinkedIn page.
 
 
 
 Please Note
 
 
 
 <ul>
 <li>
 We will never communicate with you via Microsoft Teams or text message.
 </li>
 <li>
 We will never ask for your bank account information at any point during the recruitment process.
 </li>
 </ul>
</div>

Abou Ghaly Motors

<div>
 
 
 Job Purpose
 
 
 
 The Sales Director is a key member of the senior leadership team, responsible for developing and executing the company's sales strategy to achieve ambitious revenue growth and expand our market share. You will lead, mentor, and build a high performing sales team, oversee all sales activities, and cultivate strong relationships with key clients and strategic partners. The ideal candidate will be a strategic thinker with a proven track record of success in the Egypian transportation or logistics sector and a passion for driving business results.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Develop and implement a comprehensive, data driven sales strategy aligned with the company's growth objectives.
 </li>
 <li>
 Set and manage sales targets, budgets, and KPIs for the entire sales department.
 </li>
 <li>
 Recruit, train, coach, and lead a high-performing sales team, fostering a culture of success, accountability, and collaboration.
 </li>
 <li>
 Manage Sales Managers, Account Executives, and other sales staff, setting clear goals and conducting regular performance reviews.
 </li>
 <li>
 Personally lead the charge in identifying and securing major new business opportunities and high-value client accounts.
 </li>
 <li>
 Manage the sales department budget effectively, ensuring a strong return on investment.
 </li>
 <li>
 Work closely with the Operations, Marketing, and Finance departments to ensure seamless service delivery and alignment on pricing and strategy.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Marketing, Logistics, or a related field.
 </li>
 <li>
 A minimum of 10-15 years of progressive sales experience, with at least 5-7 years in a senior sales leadership role (e.g., Sales Manager, Head of Sales, Sales Director).
 </li>
 <li>
 Proven experience and a deep understanding of the transportation, logistics, or supply chain industry within Egypt.
 </li>
 <li>
 Quantifiable and verifiable track record of achieving and exceeding sales targets and driving significant revenue growth.
 </li>
 <li>
 Strong, established professional network of contacts within the Egyptian business community (potential clients, industry leaders, etc.).
 </li>
 <li>
 Fluency in both Arabic and English is mandatory.
 </li>
 <li>
 Experience with CRM software (e.g., Salesforce, HubSpot) for pipeline management and reporting.
 </li>
 <li>
 Strong experience in contract negotiation and managing complex tender/RFP processes.
 </li>
 </ul>
</div>

Sales Director - London Cab

Mandarin Oriental

<div>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Mandarin Oriental Shepheard, Cairo is a soon-to-open luxury hotel located on the banks of the Nile in Downtown Cairo. Following a meticulous restoration of the historic Shepheard Hotel, the property will feature 188 rooms and 88 suites, many with stunning city and river views. Opening in 2027, guests will enjoy five restaurants and bars, a rooftop venue, a club lounge, and extensive event spaces including a rooftop ballroom. The hotel will also offer a signature Mandarin Oriental Spa, indoor and rooftop pools, a fitness centre, and a kid&rsquo;s club. As the brand&rsquo;s first hotel in Egypt, it promises a refined blend of heritage, luxury, and world-class service in the heart of the capital.
 
 
 
 About The Job
 
 
 
 We are looking for a forward-thinking Director of Engineering, with an initial role of supporting the developer with the renovation of this historical property and later being is responsible for overseeing the maintenance, repair, and operation of the property&rsquo;s physical infrastructure and technical systems. This role ensures all facilities operate safely, efficiently, and in compliance with brand standards and legal regulations.
 
 
 As Director of Engineering, you will be responsible
 
 for the following duties:
 
 
 
 <li>
 During the development phase:
 </li>
 <ul>
 <li>
 Assist in reviewing MEP, Fire Lie Safety and Security system to ensure alignment with MOHG Product Standards &amp; Guidelines.
 </li>
 <li>
 Collaborate with internal stakeholders, owner, and consultants to deliver efficient, maintainable and locally appropriate MEP installations.
 </li>
 <li>
 Lead site reviews to assess construction quality and maintainability of the MEP installations
 </li>
 <li>
 Monitor project progress and escalate unresolved or non-compliance conditions to MOHG Technical Services.
 </li>
 <li>
 Lead and manage the engineering team, ensuring effective scheduling, training, and performance evaluation.
 </li>
 <li>
 Develop and implement preventive and corrective maintenance plans for all mechanical, electrical, HVAC, plumbing, and building systems.
 </li>
 <li>
 Ensure compliance with health, safety, and environmental regulations, including regular inspections and audits.
 </li>
 <li>
 Coordinate with contractors and suppliers for outsourced maintenance, repairs, and renovation projects.
 </li>
 <li>
 Monitor energy consumption and support sustainability initiatives to optimize efficiency and reduce costs.
 </li>
 <li>
 Manage the engineering budget, controlling costs while maintaining service quality.
 </li>
 <li>
 Respond promptly to maintenance emergencies, minimizing downtime and guest inconvenience.
 </li>
 <li>
 Maintain accurate records of maintenance activities, equipment logs, and compliance documentation.
 </li>
 <li>
 Collaborate with other departments to support refurbishments, new installations, and technical upgrades.
 </li>
 <li>
 Ensure the safety and functionality of all technical systems to provide a secure and comfortable environment for guests and colleagues.
 
 
 </li>
 </ul>
 
 As Director Of Engineering We Expect From You
 
 
 
 <ul>
 <li>
 As a preference Egyptian national with GCC experience with international hotel operator.
 </li>
 <li>
 A minimum of 10 years as Director of Engineering with pre-opening experience.
 </li>
 <li>
 Strong technical knowledge of HVAC, electrical, plumbing, and building maintenance systems.
 </li>
 <li>
 Excellent leadership and team management skills.
 </li>
 <li>
 Sound understanding of safety, environmental, and building regulations.
 </li>
 <li>
 Effective problem-solving and organizational abilities.
 </li>
 <li>
 Experience managing budgets and supplier relationships.
 </li>
 <li>
 Strong communication skills and ability to work cross-functionally.
 </li>
 <li>
 Flexibility to handle emergencies and work varied shifts.
 </li>
 <li>
 Fluency in Arabic and English; other languages are advantageous.
 </li>
 <li>
 Degree or technical certification in Engineering, Facilities Management, or a related field.
 
 
 </li>
 </ul>
 
 Our Commitment To You
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 
 
 </li>
 </ul>
 We&rsquo;re Fans. Are you?
</div>

Director of Engineering

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
 
 
 Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
 
 
 Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work&reg;.
 
 
 To keep the innovation journey going, the Group has set up &ldquo;The Greenhouse&rdquo;, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
 
 
 
 What You'll Be Doing
 
 
 
 The Sales Associate is responsible for Strengthening brand exposure in point of sale, consistently demonstrating benchmarked brand filter standards, Improving brand knowledge and sales techniques, Establishing and maintaining customer relationships and achieving his/her individual targets and contributing to the achievement of the store targets.
 
 
 <ul>
 <li>
 Demonstrate a positive attitude that sees problems as challenges to be faced and overcome
 </li>
 <li>
 Comply with all company policies &amp; procedures, including loss prevention, security and safety are adhered to
 </li>
 <li>
 Be responsible to update product knowledge on an on going basis in coordination with the Department/ Boutique or Floor Manager.
 </li>
 <li>
 Monitor and report sales results.
 </li>
 <li>
 Control of client stock assortment.
 </li>
 <li>
 Focus on sales and profitability, maintain customer focus standards, set work pace and deliver on departmental/store goals.
 </li>
 <li>
 Be a participative, helpful Associate and a willing team player. Mentor new Sales Associate if required by leading with an example.
 </li>
 <li>
 Be courteous, considerate &amp; gracious in all the dealings with customers, suppliers &amp; associates.
 </li>
 <li>
 Record and maintain all customer information and preferences.
 </li>
 <li>
 Follow grooming standards as mentioned in the Associate Handbook.
 </li>
 <li>
 Be proactive and creative by increasing sales thru cross-selling across the store.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 Good English
 
 
 Retail Experience preferably Duty Free
 
 
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Consultant - Sales - Cairo Airport Duty Free

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