assistant manager - duty management (marine)

senior manager -transport and distribution

assistant manager - duty management (marine) Jobs in Umluj

associate director - logistics centers Jobs in Umluj

associate director - logistics centers

senior manager -transport and distribution Jobs in Umluj

associate director logistics centers

Red Sea Global

<div>
 
 
 Empowering Progress Through Integrated Supply Chain &amp; Logistics Solutions
 
 
 
 
 
 
 
 Red Sea Coastal Trading Company
 
 is a specialized supply chain and logistics subsidiary under Red Sea Global, designed to power the seamless delivery of materials, equipment, and services across our portfolio of pioneering developments.
 
 
 
 
 
 Operating at the heart of Saudi Arabia&rsquo;s most ambitious regenerative tourism projects, the subsidiary delivers end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations across the Red Sea coast and beyond.
 
 
 
 
 
 
 Efficiency in Motion. Excellence in Delivery.
 
 
 
 
 
 
 
 Position Overview:
 
 
 
 To design, plan, coordinate and manage all Logistics Centre operations, including receiving, dispatch of orders, inventory control, general housekeeping, and security; as well as ensuring all activities are conducted in accordance with company policies and procedures.
 
 
 
 
 <ul>
 <li>
 Lead the planning, design and development of RSG Logistics Facilities.
 </li>
 <li>
 Lead the operational implementation of new facilities.
 </li>
 <li>
 Ensure Logistic Facilities functions are strictly followed according to company policies and procedures.
 </li>
 <li>
 Develop and Execute endorsed plans and programs to achieve organizational and departmental goals and objectives.
 </li>
 <li>
 Lead the setting of Scope of Work, SLA and RFP processes for logistics outsourcing.
 </li>
 <li>
 Monitor and manage the logistics service providers to ensure all contractual and operational requirements are met and/or exceeded.
 </li>
 <li>
 Develop continuous improvement plans, programs and activities to boost the efficiency and effectiveness of the logistics operations.
 </li>
 <li>
 Monitor and maintain inventory levels, KPI&rsquo;s and key metrics, DC space and inventory movements.
 </li>
 <li>
 Ensure that all transactions are strictly documented and updated in IT systems.
 </li>
 <li>
 Ensure Quality and HSE standards are set, communicated and adhered to in all facilities.
 </li>
 <li>
 Establish performance measures and priorities for each facility and operation.
 </li>
 <li>
 Conduct regular inspection visits to each facility to evaluate the efficiency of their performance.
 </li>
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 Continuously monitor the market environment to identify and implement opportunities for increasing and developing the Responsiveness and Efficiency of facilities and operations.
 </li>
 <li>
 Maintaining proactive relationships with key internal and external stakeholders.
 </li>
 <li>
 Ensure ongoing training of staff to continuously develop incumbents technical and HSE skills.
 </li>
 <li>
 Prepare periodic (daily, weekly, monthly and adhoc) reports with respect to facilities, operations, activities and inventory.
 </li>
 <li>
 Conduct performance appraisals for subordinates.
 </li>
 <li>
 Performing other duties related to the job as assigned by TRSDC Management.
 </li>
 </ul>
 
 
 
 
 
 Qualification and Experience
 
 :
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant field.
 </li>
 <li>
 Recognized degree in Supply Chain &amp; Logistics (MBA preferred).
 </li>
 <li>
 A minimum of 10 years in a Distribution Centre operations field.
 </li>
 </ul>
</div>

Associate Director - Logistics Centers

<div>
 
 Botanica is the largest landscape nursery in the region. It is part of Red Sea Global&rsquo;s planet-first approach, seeking to enrich the natural environment around us and set new standards for sustainable development.
 
 
 Operational since 2020, Botanica has grown and supplied more than 7 million plants to landscape RSG&rsquo;s destinations, aiming to deliver 30 million plants by 2030. Botanica also provides immersive educational experiences for guests at The Red Sea, AMAALA, and beyond.
 
 
 The nursery features diverse local plants, flowers, and other vegetation. Any new species introduced is carefully planned and follows comprehensive evaluations to guarantee harmonious integration with the existing flora and fauna.
 
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 
 The Senior Manager &ndash; Landscape Nursery Operations is a key operational leadership role responsible for managing day-to-day nursery activities and supporting the strategic direction set by the Associate Director. The role focuses on efficient planning, production, and maintenance of high-quality plant material for large-scale landscape projects, ensuring strong horticultural standards, resource optimization, and alignment with sustainability objectives.
 
 
 
 
 
 
 
 
 
 Job Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Lead and supervise daily nursery operations, including propagation, maintenance, and upgrading, quality management, pest and disease management, and seasonal planning, escalating strategic issues to the Associate Director as required.
 </li>
 <li>
 Manage, coach, and develop a team of horticulturists, nursery technicians, and support staff to deliver consistent operational performance and high plant quality.
 </li>
 <li>
 Coordinate with landscape architects, designers, project managers, and the Associate Director to ensure nursery output aligns with design intent, project specifications, and timelines.
 </li>
 <li>
 Assist in developing and executing production schedules based on project timelines and demand forecasts, monitoring progress and recommending adjustments to the Management.
 </li>
 <li>
 Maintain and continuously improve inventory control systems for plants, tools, consumables, and materials, ensuring accurate records and efficient stock rotation.
 </li>
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 Implement and monitor environmentally responsible practices to promote biodiversity, resource efficiency, and waste minimization within nursery operations.
 </li>
 <li>
 Ensure adherence to health, safety, and environmental regulations, as well as horticultural standards and internal policies, and support incident reporting and corrective actions.
 </li>
 <li>
 Support the Associate Director in managing operational budgets, procurement activities, and vendor relationships, providing input on cost control and value optimization.
 </li>
 <li>
 Oversee the day-to-day operation and maintenance of greenhouse, shade house, and outdoor nursery facilities to ensure optimal growing conditions and asset upkeep.
 </li>
 <li>
 Monitor plant health, soil conditions, irrigation performance, and climate impacts on nursery stock, implementing corrective and preventive actions where required.
 </li>
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 Review plants BOQs for assigned RSG projects and provide operational inputs and feasibility assessments to the Associate Director.
 </li>
 <li>
 Manage plant receiving and dispatch processes, ensuring quality checks, accurate documentation, and timely delivery to project sites.
 </li>
 <li>
 Prepare periodic operational reports and metrics for the Associate Director, highlighting performance, risks, and improvement opportunities.
 </li>
 </ul>
 
 
 
 
 Policies, Systems, Processes, Procedures, Standards, and Reports
 
 
 
 
 <ul>
 <li>
 Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner.
 </li>
 <li>
 Assist in the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies,s and standards.
 </li>
 </ul>
 
 
 
 
 Safety, Quality &amp; Environment
 
 
 
 
 <ul>
 <li>
 Apply safety, quality, and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.
 </li>
 </ul>
 
 
 
 
 Continuous Improvement
 
 
 
 
 <ul>
 <li>
 Contribute to the identification of opportunities for continuous improvement ofthe department&rsquo;s systems, processes, and practices, considering international best practice, improvement of business processes, cost reduction, and productivity improvement.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Job Requirements
 
 
 
 
 
 
 
 Qualification and Experience
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Horticulture, Landscape Architecture, Agricultural Science, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 8&ndash;12 years of progressive experience in nursery or horticulture operations, including 3&ndash;5 years in a senior management or supervisory role.
 </li>
 <li>
 Strong knowledge of plant propagation, pest and disease control, soil science, irrigation, and nursery infrastructure.
 </li>
 <li>
 Experience with inventory management systems and scheduling or planning tools.
 </li>
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 Strong communication, leadership, and team-building skills with the ability to lead multi-cultural teams.
 </li>
 <li>
 Solid analytical, problem-solving, and budgeting skills, and proficient use of Microsoft Word, Excel, and PowerPoint.
 </li>
 <li>
 Experience with native and drought-resistant plant species, preferably in arid or coastal environments.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 
 
 
 <ul>
 <li>
 English &ndash; fluent; Arabic &ndash; basic (preferred, not mandatory).
 </li>
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 Certification in horticulture, nursery management, or a related discipline is an advantage.
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 Familiarity with sustainable landscape practices and ecological restoration.
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 Multilingual proficiency is an advantage depending on geographic location.
 </li>
 </ul>
 
 
</div>

Senior Field Operation Manager

<div>
 
 
 Empowering Progress Through Integrated Supply Chain &amp; Logistics Solutions
 
 
 
 
 
 
 
 Red Sea Coastal Trading Company
 
 is a specialized supply chain and logistics subsidiary under Red Sea Global, designed to power the seamless delivery of materials, equipment, and services across our portfolio of pioneering developments.
 
 
 
 
 
 Operating at the heart of Saudi Arabia&rsquo;s most ambitious regenerative tourism projects, the subsidiary delivers end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations across the Red Sea coast and beyond.
 
 
 
 
 
 With a focus on efficiency, reliability, and environmental responsibility, the team ensures that every link in the supply chain supports Red Sea Global&rsquo;s commitment to sustainability, operational excellence, and local value creation.
 
 
 
 
 
 
 Efficiency in Motion. Excellence in Delivery.
 
 
 
 
 
 
 
 Position Overview:
 
 
 
 To support the - Transport &amp; Distribution Department through the gathering, cleansing, sorting and aggregation of data from various sources. To then consult on the business information and decision-making needs, and design, plan, coordinate and manage data to generate output reports and presentations.
 
 
 
 
 
 
 Supply Chain and Logistics
 
 
 <ul>
 <li>
 Lead and deliver consulting assignments &ndash; develop content, project plans, distribute work to team members and oversee day-to-day delivery. Assignments are expected to be predominantly within the land transport sector, but could also include to the broader transport and logistics space
 </li>
 <li>
 Perform hypothesis driven thinking, guide the team&rsquo;s analyses and push their thinking to draw meaningful insights, and ensure credibility of analytical approaches, methodologies and conclusions.
 </li>
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 Review work produced by the team to ensure highest quality levels output aligned with the scope of work, delivered on time and within budget to the expectations of the client.
 </li>
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 Engage client counterpart(s) to align with them on the work plans and interim and final recommendations.
 </li>
 <li>
 Ensure smooth handover of project deliverables and results and effectively close out consulting assignments with the client.
 </li>
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 Build strong, trusted advisor relationships with your clients beyond the immediate consulting assignment and identify and contribute to follow-on work, and maintain an emerging network of contacts and relationships inside and outside the firm&rsquo;s network.
 </li>
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 Proactively lead the drafting of proposals and marketing efforts and participate in proposal pitches with a focus on converting pipelines into secured mandates .
 </li>
 <li>
 Stay up to date on the land transport industry in the region, including the government agenda, players&rsquo; positioning and strategies, latest trends and developments.
 </li>
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 Develop and maintain intellectual capital and publish thought leadership on aviation to enhance our brand.
 </li>
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 Provide guidance and coaching to team members as needed and ensure a professional and productive team environment.
 </li>
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 Mentor &ndash; formally and informally - other members in your team/ business unit in order to foster a high performance team environment.
 </li>
 <li>
 Manage internal requirements for quality, compliance, policies, procedures and systems and related.
 </li>
 </ul>
 
 
 
 
 
 Policies, Systems, Processes, Procedures, Standards and Reports
 
 
 <ul>
 <li>
 Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner.
 </li>
 <li>
 Assist in the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies, and standards.
 </li>
 </ul>
 
 
 
 
 
 Safety, Quality &amp; Environment
 
 
 <ul>
 <li>
 Apply safety, quality and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.
 </li>
 </ul>
 
 
 
 
 
 Continuous Improvement
 
 
 <ul>
 <li>
 Contribute to the identification of opportunities for continuous improvement of department&rsquo;s systems, processes and practices considering &lsquo;international best practice&rsquo;, improvement of business processes, cost reduction and productivity improvement.
 </li>
 </ul>
 
 
 
 
 
 Qualification and Experience
 
 :
 
 <ul>
 <li>
 Recognized degree in Supply Chain &amp; Logistics (MBA preferred).
 </li>
 <li>
 A minimum of 15 years in a Transport &amp; Distribution operations field.
 </li>
 </ul>
</div>

Senior Manager -Transport and Distribution

CLINIQUE LA PRAIRIE

<div>
 Job Description: Purchasing ManagerPosition: Purchasing ManagerDepartment : FinanceReports to: Finance Director
 
 Ever since it was founded in 1931 in Montreux, Switzerland, Clinique La Prairie have established an international reputation as an award-winning destination renowned for delivering the most progressive health and wellbeing programs in an ambience of unparalleled luxury Swiss hospitality.
 
 Role Definition and MissionThe Purchasing Manager ensures the effective management, compliance, and strategic development of the Resort&rsquo;s procurement activities, in alignment with the standards and guidelines established by Clinique La Prairie Montreux.The Purchasing Manager is also responsible for overseeing and implementing the Resort&rsquo;s purchasing structure, in collaboration with external suppliers and internal departments, under the supervision of the Finance Director and in coordination with the Montreux standards. They manage the execution of procurement processes, supplier integrations, and contract negotiations, ensuring full compliance with central procurement policies and operational requirements.Requirements&middot; At least three years&rsquo; experience in international hotels.&middot; Proficient in purchasing procedures and contract signing.&middot; Strong organizational skills.&middot; Excellent interpersonal and communication skills.&middot; Excellent team player; able to build team morale with a passionate and energetic personality.&middot; Strong execution and follow-up skills.&middot; Proficient in Microsoft Office and procurement systems.
 
 Responsibilities&middot; Manage all purchasing requirements for the Health Resort and ensure full compliance with the Purchasing Policy. Any deviations must be reported immediately to the General Manager and Finance Director.&middot; Prepare and process import declarations and licenses. Ensure Customs Duty is paid on time for imported items.&middot; Liaise with government departments to ensure clearance and inspections are completed.&middot; Regularly review contract suppliers to ensure pricing remains competitive. Maintain competitor knowledge by regularly surveying price lists of market competitors for similar operational supplies.&middot; Analyze market trends to anticipate price fluctuations and maintain inventory levels accordingly, both long-term and short-term.&middot; Work closely with other departments to purchase the highest-quality products at the best prices.&middot; Ensure all purchase order requests are properly completed and approved.&middot; Coordinate regular inventories with storeroom personnel and Department Heads.&middot; Select suppliers impartially based on cost, product-specification compliance, operational efficiency, product quality, and timely delivery capability.&middot; Place purchase orders to ensure timely delivery and follow up to meet operational needs.&middot; Source items unavailable from regular suppliers.&middot; Complete tasks assigned by the direct manager.
</div>

Purchasing Manager

Red Sea Global Hospitality

<div>
 
 
 Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
 
 
 
 
 
 
 
 Job Title:
 
 Executive Assistant
 
 
 
 Department:
 
 Executive Office
 
 
 
 Reports to:
 
 General Manager
 
 
 
 Property:
 
 Shebara Resort
 
 
 
 
 
 
 About Us
 
 
 
 Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration&mdash;values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.
 
 
 
 
 
 
 The Role
 
 
 
 As an Executive Assistant, you will serve as a pivotal partner to our executive leadership, driving operational excellence and elevating the guest experience at Red Sea Global Hospitality. Your influence will extend beyond traditional administrative responsibilities, encompassing high-level strategic collaboration, project leadership, and operational innovation.
 
 
 In this role, you will act as a critical liaison, ensuring seamless communication and alignment across departments to execute on strategic priorities. You will proactively identify and implement opportunities for operational enhancements, leveraging data-driven insights to inform guest satisfaction initiatives and optimize service delivery. Your expertise will contribute to shaping transformative projects, enhancing efficiency, and ensuring alignment with our core mission of redefining world-class hospitality through sustainability, innovation, and exceptional guest experiences.
 
 
 
 
 
 This dynamic position will require you to balance executive support, strategic project oversight, and operational management, playing a key role in advancing Red Sea Global&rsquo;s vision as a leader in luxury hospitality and regenerative tourism.
 
 
 Your contributions will help ensure that Red Sea Global Hospitality remains at the forefront of responsible tourism and hospitality excellence.
 
 
 
 
 
 
 Key Areas of Responsibilities
 
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. At Red Sea Global Hospitality, we foster a culture of continuous improvement, and you will be encouraged to innovate and adapt to meet the evolving needs of our business, guests, and team members.
 
 As an Executive Assistant, your primary responsibilities will be:
 
 
 
 
 
 
 Administrative and Executive Support:
 
 Provide high-level administrative support by managing complex calendars, scheduling meetings, and coordinating travel and logistics. Maintain attention to detail in hospitality arrangements, anticipating executive needs, and ensuring efficiency and professionalism.
 
 
 
 
 
 
 Strategic Project Leadership and Cross-Functional Coordination:
 
 Lead and oversee projects to enhance guest experiences, streamline operations, and refine processes. Use project management methods to define goals, allocate resources, and track progress through KPIs, delivering solutions that elevate hospitality standards.
 
 
 
 
 
 
 Liaison and Strategic Communication:
 
 Serve as a key liaison between executives and departments, ensuring clear, accurate, and timely communication aligned with organizational goals. Translate executive priorities into actionable objectives, ensuring flawless execution across the organization.
 
 
 
 
 
 
 Data Analytics and Strategic Reporting:
 
 Conduct research and data analysis to guide executive decisions, focusing on guest satisfaction, operational efficiency, and growth opportunities. Use predictive analytics to anticipate trends and enable proactive strategies.
 
 
 
 
 
 
 Operational Improvement Initiatives:
 
 Support continuous improvement initiatives, including team training, operational processes, and guest service protocols, to enhance the guest experience.
 
 
 
 
 
 
 Executive Event Strategy and Representation:
 
 Lead planning and execution of executive events, ensuring logistics, venue selection, and guest management meet the highest standards. Collaborate with stakeholders to align event objectives with organizational goals, delivering memorable, impactful experiences.
 
 
 
 
 
 
 Leadership in Luxury and Protocol Standards:
 
 Ensure the integration of high-profile guest protocols, royal standards, and cultural sensitivities into operations. Guide teams in delivering culturally respectful and personalized experiences, setting the organization apart as a global hospitality leader.
 
 
 
 
 
 
 Additional Responsibilities:
 
 Perform any duties required to ensure smooth operations and support the organization&rsquo;s business goals.
 
 
 
 
 
 
 
 
 
 In Return, What We Offer
 
 
 
 
 
 <ul>
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 Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
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 Competitive compensation package.
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 Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
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 Health Insurance coverage whilst in service.
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 A supportive and inclusive work environment that values diversity and collaboration.
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 <li>
 Year-round events of social, wellness programs, charity drives, and sports activities.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Accessibility and Adjustments
 
 
 
 
 
 We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 
 
 
 
 
 
 Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.
 
 
</div>

Executive Assistant

<div>
 
 
 Division:
 
 Marine Mobility
 
 
 
 Department:
 
 Marine Mobility
 
 
 
 Company:
 
 Coastal Transportation Services Company
 
 
 
 
 
 
 
 
 
 Redefining Land, Air, and Sea Travel&hellip; Elevating Destinations.
 
 
 
 
 
 
 
 Coastal Transportation Services Company,
 
 a subsidiary of Red Sea Global, provides Transportation services at our Red Sea destination and is part of the Red Sea Global Group of companies. We specialize in providing transportation services to our Red Sea destination. As a subsidiary, Coastal Transportation Services Co. benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.
 
 
 
 
 
 Are you ready to transform the future of transportation? At Coastal Transportation Services Co., we are driven by innovation, creativity, and a passion for redefining transportation. Our team is shaping the future with cutting-edge projects, from autonomous vehicles to sustainable transportation solutions.
 
 
 
 
 
 We are seeking forward-thinking individuals eager to collaborate in a dynamic, fast-paced environment where ideas become reality. Join us in revolutionizing transportation and creating a smarter, more sustainable world&mdash;one innovation at a time.
 
 
 
 
 
 
 Join our visionary team and help shape the future of transportation!
 
 
 
 
 
 
 
 ASSISTANT MANAGER - DUTY MANAGEMENT
 
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 The Marine Assistant Duty Manager is responsible for overseeing and coordinating end‑to‑end guest marine mobility operations ensuring that daily marine guest transfer activities are delivered safely, efficiently, and to a high‑quality standard.
 </li>
 <li>
 The role focuses on operational excellence, accountability, and adherence to CTSC service standards, luxury hospitality expectations, and Forbes service requirements, while supporting departmental strategic objectives and continuous improvement initiatives.
 </li>
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 The Marine Assistant Duty Manager maintains real‑time operational control, system accuracy, and effective coordination across fleet, jetty, captains, and operations control teams, ensuring seamless execution of marine transport services.
 </li>
 <li>
 All responsibilities are performed in accordance with Duty Managers Roles and Responsibilities, with a strong emphasis on safety, service consistency, and premium guest experience.
 </li>
 </ul>
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 
 Functional/Technical Responsibilities
 
 
 
 
 
 
 Administrative:
 
 <ul>
 <li>
 Review, validate, and authorize the daily marine mobility plan prior to commencement of operations.
 </li>
 <li>
 Act as the primary point of contact for internal stakeholders, hotels, DMCs, and network operations on the day of operation.
 </li>
 <li>
 Ensure accurate documentation and reporting of operational activities, deviations, and incidents.
 </li>
 <li>
 Support Magenta documentation, voyage records, and operational data integrity.
 </li>
 <li>
 Coordinate operational communications and escalations in line with defined authority levels.
 </li>
 </ul>
 
 
 
 
 Operations:
 
 <ul>
 <li>
 Oversee end‑to‑end marine mobility operations, ensuring vessel readiness, crew preparedness, and alignment with the published guest program.
 </li>
 <li>
 Coordinate closely with fleet, jetty, captains, and operations control teams to ensure smooth execution of guest transfers.
 </li>
 <li>
 Supervise guest embarkation and disembarkation activities to ensure punctuality, safety, and premium service delivery.
 </li>
 <li>
 Manage vessel departures and arrivals, including adherence to the late‑departure policy and guest waiting grace periods.
 </li>
 <li>
 Maintain continuous communication with vessel captains and act as the operational focal point throughout the day of service.
 </li>
 <li>
 React to operational disruptions and make authorized ground‑level decisions to maintain service continuity.
 </li>
 </ul>
 
 
 
 
 
 Policies, Systems, Processes, Procedures, Standards and Reports
 
 
 <ul>
 <li>
 Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner.
 </li>
 <li>
 Ensure full compliance with CTSC Marine Operations policies, SOPs, and service standards.
 </li>
 <li>
 Oversee bookings, scheduling, and live operations through the
 
 Magenta system
 
 and Captain&rsquo;s App.
 </li>
 <li>
 Monitor real‑time voyage tracking and immediately address or escalate discrepancies.
 </li>
 <li>
 Ensure adherence to defined
 
 roles, responsibilities, and RACI framework
 
 .
 </li>
 <li>
 Contribute to operational reporting, performance reviews, and management updates as required.
 </li>
 </ul>
 
 
 
 
 
 Safety, Quality &amp; Environment
 
 
 <ul>
 <li>
 Ensure all operations are conducted in compliance with the
 
 Safety Management System (SMS)
 
 , maritime regulations, and CTSC environmental standards.
 </li>
 <li>
 Supervise vessel and crew readiness checks prior to guest departures.
 </li>
 <li>
 Document, report, and escalate
 
 incidents, deviations, and guest concerns
 
 through established reporting channels.
 </li>
 <li>
 Ensure safe and compliant execution of guest and luggage handling operations in coordination with relevant teams.
 </li>
 <li>
 Promote a strong
 
 safety and service culture
 
 across all operational touchpoints.
 </li>
 </ul>
 
 
 
 
 
 Continuous Improvement
 
 
 <ul>
 <li>
 Monitor operational KPIs including schedule adherence, system accuracy, service quality, and guest satisfaction.
 </li>
 <li>
 Identify operational trends, inefficiencies, or recurring issues and propose improvement actions.
 </li>
 <li>
 Support continuous improvement initiatives aimed at enhancing efficiency, safety, and guest experience.
 </li>
 <li>
 Provide operational insights to support management decision‑making and strategic alignment.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent experience in
 
 Marine Operations, Nautical Studies, Logistics, or a related field
 
 .
 </li>
 <li>
 Minimum of 5 to 7 years proven experience in marine operations, passenger transport, or fleet operations, preferably in a guest‑facing or mobility environment for
 </li>
 <li>
 Strong working knowledge of marine operations coordination, vessel readiness, and operational control.
 </li>
 <li>
 Familiarity with marine operational systems (e.g., booking, scheduling, voyage tracking platforms).
 </li>
 <li>
 Solid understanding of safety management systems, maritime compliance, and service standards.
 </li>
 <li>
 Good communication and reporting skills.
 </li>
 <li>
 Problem-solving skills
 </li>
 <li>
 Management skills
 </li>
 <li>
 Time management skills
 </li>
 <li>
 Decision-making skills
 </li>
 <li>
 Prioritization and delegation skills
 </li>
 <li>
 Excellent communication skills (Arabic &amp; English)
 </li>
 </ul>
</div>

Assistant Manager - Duty Management (Marine)