project manager Jobs in United Arab Emirates

project manager

project engineer Jobs in United Arab Emirates

project engineer

senior architect Jobs in United Arab Emirates

senior architect

mep project manager Jobs in United Arab Emirates

mep project manager

associate

associate director project lead

<div>Company Description 
Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 20,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis has long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers 
Job Description 
Project Oversight &amp; Delivery<ul><li>
Lead the design development and successful delivery of projects while continuously monitoring overall project health.</li><li>
Manage project teams and resources across large-scale projects or defined scopes within complex developments.</li><li>
Drive effective team coordination through regular client meetings, issue-focused workshops, internal reviews, and interdepartmental collaboration.</li></ul>
Project Control &amp; Reporting<ul><li>
Coordinate closely with Project Control and Project Management (PC/PM) teams to develop and maintain dashboards, design management plans, project execution strategies, and progress reports.</li><li>
Ensure accurate and timely reporting (daily, weekly, and monthly) to proactively identify risks, bottlenecks, and scheduling conflicts.</li><li>
Monitor project performance, resources, and expenditures against approved plans to maintain schedule and budget compliance.</li></ul>
Client &amp; Stakeholder Management<ul><li>
Maintain strong relationships with the client&rsquo;s senior management, addressing and resolving stakeholder conflicts effectively.</li><li>
Provide leadership throughout project execution to sustain positive working relationships with sub-consultants, internal teams, project managers, and clients.</li><li>
Ensure all external interactions reflect the highest professional and ethical standards.</li></ul>
Quality Management<ul><li>
Lead the implementation of the company&rsquo;s quality management systems across all project activities.</li><li>
Promote quality awareness and conduct regular (monthly) QA/QC reviews.</li><li>
Identify, address, and resolve non-conformances while ensuring preventative measures are implemented.</li><li>
Participate in biannual quality audits as required.</li></ul>
Team Leadership &amp; Development<ul><li>
Support career development through mentoring, performance management, and promotion planning.</li><li>
Foster a collaborative and high-performing team culture aligned with project and organizational goals.</li><li>
Guide architects, senior architects, design managers, associates, and directors in achieving KPIs, quality standards, and performance targets.</li></ul>
Collaboration &amp; Strategic Oversight<ul><li>
Collaborate with other architectural practices within the organization to coordinate workloads, align project stages, and ensure delivery excellence.</li><li>
Advise senior management on operational improvements, risk mitigation strategies, and strategic financial matters, including cash flow and collections.</li></ul>
Financial Coordination<ul><li>
Provide timely and accurate project updates to the accounts team to support invoicing and facilitate prompt payment collection.</li><li>
Undertake additional responsibilities as assigned by the Managing Principal and Managing Directors in accordance with company policies.</li></ul>
Business Development &amp; Partnerships<ul><li>
Identify, assess, and pursue new business opportunities aligned with the company&rsquo;s strategic objectives.</li><li>
Lead deal execution activities, including partner prioritization, strategic and financial analysis, deal structuring, negotiation, and implementation.</li><li>
Build and maintain strong relationships with senior executives within partner and client organizations.</li><li>
Act as a local architectural representative, protecting and promoting the company&rsquo;s brand and market presence.</li></ul> 
Qualifications 
Key Requirements &amp; Qualifications<ul><li>
Professional degree in Architecture (Bachelor&rsquo;s or Master&rsquo;s) from an accredited institution (mandatory).</li><li>
Minimum 19 years of experience in architectural design consultancy, including at least 9 years of local/regional experience.</li><li>
At least 9 years of experience in design development and documentation within an architectural consultancy environment.</li><li>
Strong grounding in architectural principles and practices, with comprehensive knowledge of the design and construction industry.</li><li>
General understanding of BIM workflows and methodologies.</li><li>
Thorough knowledge of local and international building codes, building materials, and product standards.</li><li>
Broad understanding of related disciplines, including MEP systems, master planning, infrastructure, landscape, interior design (ID), and stakeholder coordination.</li><li>
Proven experience managing large, multidisciplinary design teams, demonstrating strong leadership and coordination skills.</li><li>
Experience delivering high-profile international projects, including (but not limited to):<ul><li>
Hospitality developments</li><li>
High-rise residential buildings</li><li>
Hospitals</li><li>
Family Entertainment Centers (FECs)</li><li>
Science museums</li><li>
Shopping malls</li><li>
Mixed-use developments</li></ul></li><li>
Active involvement in organizational and business processes, including:<ul><li>
Staff interviews, mentoring, and performance evaluations</li><li>
Technical input for bidding processes</li><li>
RFP evaluations and bid/no-bid decision-making</li></ul></li><li>
Demonstrated ability to develop design systems and processes that enhance quality and efficiency, including templates and shared resources for global office use.</li><li>
Excellent communication, client management, and leadership skills, with the ability to build trust and alignment across diverse stakeholders.</li><li>
Membership with the Chartered Institute of Building (CIOB) or the Royal Institute of British Architects (RIBA) is preferred.</li></ul></div>

Associate Director / Project Lead

Omada Rail Systems

<div><ul><li>Architecture
</li></ul><ul><li>Permanent Contract
</li></ul><ul><li>Mid-Senior Level
</li></ul><ul><li>Dubai</li></ul></div>
 <div>About Us 
Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 20,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis has long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers 
About the Role 
Project Oversight &amp; Delivery<ul><li>
Lead the design development and successful delivery of projects while continuously monitoring overall project health.</li><li>
Manage project teams and resources across large-scale projects or defined scopes within complex developments.</li><li>
Drive effective team coordination through regular client meetings, issue-focused workshops, internal reviews, and interdepartmental collaboration.</li></ul>
Project Control &amp; Reporting<ul><li>
Coordinate closely with Project Control and Project Management (PC/PM) teams to develop and maintain dashboards, design management plans, project execution strategies, and progress reports.</li><li>
Ensure accurate and timely reporting (daily, weekly, and monthly) to proactively identify risks, bottlenecks, and scheduling conflicts.</li><li>
Monitor project performance, resources, and expenditures against approved plans to maintain schedule and budget compliance.</li></ul>
Client &amp; Stakeholder Management<ul><li>
Maintain strong relationships with the client&rsquo;s senior management, addressing and resolving stakeholder conflicts effectively.</li><li>
Provide leadership throughout project execution to sustain positive working relationships with sub-consultants, internal teams, project managers, and clients.</li><li>
Ensure all external interactions reflect the highest professional and ethical standards.</li></ul>
Quality Management<ul><li>
Lead the implementation of the company&rsquo;s quality management systems across all project activities.</li><li>
Promote quality awareness and conduct regular (monthly) QA/QC reviews.</li><li>
Identify, address, and resolve non-conformances while ensuring preventative measures are implemented.</li><li>
Participate in biannual quality audits as required.</li></ul>
Team Leadership &amp; Development<ul><li>
Support career development through mentoring, performance management, and promotion planning.</li><li>
Foster a collaborative and high-performing team culture aligned with project and organizational goals.</li><li>
Guide architects, senior architects, design managers, associates, and directors in achieving KPIs, quality standards, and performance targets.</li></ul>
Collaboration &amp; Strategic Oversight<ul><li>
Collaborate with other architectural practices within the organization to coordinate workloads, align project stages, and ensure delivery excellence.</li><li>
Advise senior management on operational improvements, risk mitigation strategies, and strategic financial matters, including cash flow and collections.</li></ul>
Financial Coordination<ul><li>
Provide timely and accurate project updates to the accounts team to support invoicing and facilitate prompt payment collection.</li><li>
Undertake additional responsibilities as assigned by the Managing Principal and Managing Directors in accordance with company policies.</li></ul>
Business Development &amp; Partnerships<ul><li>
Identify, assess, and pursue new business opportunities aligned with the company&rsquo;s strategic objectives.</li><li>
Lead deal execution activities, including partner prioritization, strategic and financial analysis, deal structuring, negotiation, and implementation.</li><li>
Build and maintain strong relationships with senior executives within partner and client organizations.</li><li>
Act as a local architectural representative, protecting and promoting the company&rsquo;s brand and market presence.</li></ul> 
What do we need from you 
Key Requirements &amp; Qualifications<ul><li>
Professional degree in Architecture (Bachelor&rsquo;s or Master&rsquo;s) from an accredited institution (mandatory).</li><li>
Minimum 19 years of experience in architectural design consultancy, including at least 9 years of local/regional experience.</li><li>
At least 9 years of experience in design development and documentation within an architectural consultancy environment.</li><li>
Strong grounding in architectural principles and practices, with comprehensive knowledge of the design and construction industry.</li><li>
General understanding of BIM workflows and methodologies.</li><li>
Thorough knowledge of local and international building codes, building materials, and product standards.</li><li>
Broad understanding of related disciplines, including MEP systems, master planning, infrastructure, landscape, interior design (ID), and stakeholder coordination.</li><li>
Proven experience managing large, multidisciplinary design teams, demonstrating strong leadership and coordination skills.</li><li>
Experience delivering high-profile international projects, including (but not limited to):<ul><li>
Hospitality developments</li><li>
High-rise residential buildings</li><li>
Hospitals</li><li>
Family Entertainment Centers (FECs)</li><li>
Science museums</li><li>
Shopping malls</li><li>
Mixed-use developments</li></ul></li><li>
Active involvement in organizational and business processes, including:<ul><li>
Staff interviews, mentoring, and performance evaluations</li><li>
Technical input for bidding processes</li><li>
RFP evaluations and bid/no-bid decision-making</li></ul></li><li>
Demonstrated ability to develop design systems and processes that enhance quality and efficiency, including templates and shared resources for global office use.</li><li>
Excellent communication, client management, and leadership skills, with the ability to build trust and alignment across diverse stakeholders.</li><li>
Membership with the Chartered Institute of Building (CIOB) or the Royal Institute of British Architects (RIBA) is preferred.</li></ul></div>

<div>
 
 Company Description
 
 
 
 Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 20,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.
 
 
 With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis has long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers
 
 
 
 Job Description
 
 
 
 
 Project Oversight &amp; Delivery
 
 
 
 <ul>
 <li>
 Lead the design development and successful delivery of projects while continuously monitoring overall project health.
 </li>
 <li>
 Manage project teams and resources across large-scale projects or defined scopes within complex developments.
 </li>
 <li>
 Drive effective team coordination through regular client meetings, issue-focused workshops, internal reviews, and interdepartmental collaboration.
 
 
 
 </li>
 </ul>
 
 Project Control &amp; Reporting
 
 
 
 <ul>
 <li>
 Coordinate closely with Project Control and Project Management (PC/PM) teams to develop and maintain dashboards, design management plans, project execution strategies, and progress reports.
 </li>
 <li>
 Ensure accurate and timely reporting (daily, weekly, and monthly) to proactively identify risks, bottlenecks, and scheduling conflicts.
 </li>
 <li>
 Monitor project performance, resources, and expenditures against approved plans to maintain schedule and budget compliance.
 
 
 
 </li>
 </ul>
 
 Client &amp; Stakeholder Management
 
 
 
 <ul>
 <li>
 Maintain strong relationships with the client&rsquo;s senior management, addressing and resolving stakeholder conflicts effectively.
 </li>
 <li>
 Provide leadership throughout project execution to sustain positive working relationships with sub-consultants, internal teams, project managers, and clients.
 </li>
 <li>
 Ensure all external interactions reflect the highest professional and ethical standards.
 
 
 
 </li>
 </ul>
 
 Quality Management
 
 
 
 <ul>
 <li>
 Lead the implementation of the company&rsquo;s quality management systems across all project activities.
 </li>
 <li>
 Promote quality awareness and conduct regular (monthly) QA/QC reviews.
 </li>
 <li>
 Identify, address, and resolve non-conformances while ensuring preventative measures are implemented.
 </li>
 <li>
 Participate in biannual quality audits as required.
 
 
 
 </li>
 </ul>
 
 Team Leadership &amp; Development
 
 
 
 <ul>
 <li>
 Support career development through mentoring, performance management, and promotion planning.
 </li>
 <li>
 Foster a collaborative and high-performing team culture aligned with project and organizational goals.
 </li>
 <li>
 Guide architects, senior architects, design managers, associates, and directors in achieving KPIs, quality standards, and performance targets.
 
 
 
 </li>
 </ul>
 
 Collaboration &amp; Strategic Oversight
 
 
 
 <ul>
 <li>
 Collaborate with other architectural practices within the organization to coordinate workloads, align project stages, and ensure delivery excellence.
 </li>
 <li>
 Advise senior management on operational improvements, risk mitigation strategies, and strategic financial matters, including cash flow and collections.
 
 
 
 </li>
 </ul>
 
 Financial Coordination
 
 
 
 <ul>
 <li>
 Provide timely and accurate project updates to the accounts team to support invoicing and facilitate prompt payment collection.
 </li>
 <li>
 Undertake additional responsibilities as assigned by the Managing Principal and Managing Directors in accordance with company policies.
 
 
 
 </li>
 </ul>
 
 Business Development &amp; Partnerships
 
 
 
 <ul>
 <li>
 Identify, assess, and pursue new business opportunities aligned with the company&rsquo;s strategic objectives.
 </li>
 <li>
 Lead deal execution activities, including partner prioritization, strategic and financial analysis, deal structuring, negotiation, and implementation.
 </li>
 <li>
 Build and maintain strong relationships with senior executives within partner and client organizations.
 </li>
 <li>
 Act as a local architectural representative, protecting and promoting the company&rsquo;s brand and market presence.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Key Requirements &amp; Qualifications
 
 
 
 <ul>
 <li>
 Professional degree in Architecture (Bachelor&rsquo;s or Master&rsquo;s) from an accredited institution (mandatory).
 </li>
 <li>
 Minimum 19 years of experience in architectural design consultancy, including at least 9 years of local/regional experience.
 </li>
 <li>
 At least 9 years of experience in design development and documentation within an architectural consultancy environment.
 </li>
 <li>
 Strong grounding in architectural principles and practices, with comprehensive knowledge of the design and construction industry.
 </li>
 <li>
 General understanding of BIM workflows and methodologies.
 </li>
 <li>
 Thorough knowledge of local and international building codes, building materials, and product standards.
 </li>
 <li>
 Broad understanding of related disciplines, including MEP systems, master planning, infrastructure, landscape, interior design (ID), and stakeholder coordination.
 </li>
 <li>
 Proven experience managing large, multidisciplinary design teams, demonstrating strong leadership and coordination skills.
 </li>
 <li>
 Experience delivering high-profile international projects, including (but not limited to):
 </li>
 <ul>
 <li>
 Hospitality developments
 </li>
 <li>
 High-rise residential buildings
 </li>
 <li>
 Hospitals
 </li>
 <li>
 Family Entertainment Centers (FECs)
 </li>
 <li>
 Science museums
 </li>
 <li>
 Shopping malls
 </li>
 <li>
 Mixed-use developments
 
 </li>
 </ul>
 <li>
 Active involvement in organizational and business processes, including:
 </li>
 <ul>
 <li>
 Staff interviews, mentoring, and performance evaluations
 </li>
 <li>
 Technical input for bidding processes
 </li>
 <li>
 RFP evaluations and bid/no-bid decision-making
 
 </li>
 </ul>
 <li>
 Demonstrated ability to develop design systems and processes that enhance quality and efficiency, including templates and shared resources for global office use.
 </li>
 <li>
 Excellent communication, client management, and leadership skills, with the ability to build trust and alignment across diverse stakeholders.
 </li>
 <li>
 Membership with the Chartered Institute of Building (CIOB) or the Royal Institute of British Architects (RIBA) is preferred.
 
 </li>
 </ul>
</div>

Gridlines

<div>
 
 Company Overview:
 
 Gridlines is a young, entrepreneurial, fast-growing financial advisory and financial modelling firm. The company formally launched its infrastructure advisory business last year, focusing on project finance, M&amp;A and bid support across all infrastructure sectors, with a particular focus on energy transition projects.
 
 
 
 Role Overview:
 
 This role offers a unique opportunity to be part of a growing team with significant exposure and the chance to manage deals in a dynamic environment. If you are a Junior Director/Associate Director ready to take on more responsibility and work on projects with a global mandate, this could be the perfect fit for you.
 
 
 The ideal candidate will be a Vice President, or Associate Director with around 5 years of experience in the role, preferably in Infrastructure and Renewables.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Modelling and Execution: Hands-on involvement in financial modelling and deal execution
 </li>
 <li>
 Exposure: Work across various verticals including renewables, digital, and data centres
 </li>
 <li>
 Deal and client management: autonomously manage clients and progress projects from origination to execution
 </li>
 <li>
 Collaboration: Reports directly to the Head of Infrastructure Finance
 </li>
 <li>
 Requirements:
 </li>
 <li>
 Experience: Around 5 years of experience, with a focus on Infrastructure and Renewables
 </li>
 <li>
 Languages: Proficiency in French and/or Spanish would be preferable
 </li>
 <li>
 Attributes: Strong interpersonal skills with a willingness to reach out to new prospects and originate dealflow
 </li>
 <li>
 Work Environment: predominantly remote working
 </li>
 <li>
 Additional Information: The team is led out of the UK, by a former principal investor and banker with direct lending experience. The Head of Infrastructure Finance is supported by another director in the UK, an Associate Director in Mexico and support from junior staff in India
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 A competitive base salary with flexible working arrangements, including a mixture of office-based, working from home, and working on client sites.
 
 
 Significant opportunities for professional growth and development as we expand.
 
 
 Access to cutting-edge financial modelling tools and resources.
 
 
 Collaborative and supportive team culture
</div>

Associate Director- Project Finance Advisory

Abu Dhabi Global Market

<div>Job Summary: The ADGM Registration Authority&rsquo;s (RA&rsquo;s) Monitoring &amp; Enforcement (M&amp;E) Division is responsible for monitoring compliance with and, where necessary, enforcing ADGM&rsquo;s commercial legislation. ADGM&rsquo;s commercial legislation includes the (non-financial) regulations and rules governing the incorporation, registration, commercial licensing, and operation of firms in the ADGM.
 
The Division&rsquo;s responsibilities include assessing and/or investigating suspected and actual contraventions, as well as recommending and implementing disciplinary action where appropriate. The Section Head, Enforcement supports the Enforcement Division of M&amp;E by leading and carrying out the duties and functions that contribute to achieving the RA&rsquo;s regulatory objectives through investigations and enforcement actions.
The Section Head reports directly to the Associate Director, Enforcement and works closely with M&amp;E as well as other RA Divisions, other ADGM authorities and related stakeholders.
Operational Responsibilities:
<ul><li>Work with the Associate Director to develop and propose &rsquo;M&amp;E&rsquo;s enforcement strategy and operational plans
</li><li>Ensure the effective delivery of the RA&rsquo;s enforcement strategy, in accordance with the yearly operational plan.
</li><li>Manage the on-going monitoring of the effectiveness and quality of Enforcement&rsquo;s engagement, selection and assessment of enforcement cases that the Enforcement team is responsible for.
</li><li>Independently manage and assess Enforcement cases related to suspected contraventions of ADGM commercial legislation including but not limited to audit and corporate reporting, corporate conduct, fraudulent activities, beneficial ownership, real property, professional services and unlicensed activities.
</li><li>Oversee, lead and conduct independent investigations and gather all required information to support analysis based and objective decision making and recommendations.
</li><li>Oversee, manage and advise on the assessments and investigations carried out by direct reports.
</li><li>Maintain own records and ensure all direct report&rsquo;s records of all cases, including actions taken, are complete, accurate, accessible, while maintaining confidentiality.
</li><li>Ensure that the Section Head and their direct report&rsquo;s decision making is in accordance with the principles of natural justice and procedural fairness.
</li><li>Oversee and ensure late beneficial ownership penalties are imposed in a timely manner and are proportionate.
</li><li>Oversee and ensure that Registrar strike off of defunct and non-compliant legal persons is carried out in a timely manner.
</li><li>Ensure detailed records of all cases including warnings or penalties are maintained by the Enforcement department and ensure that they are accessible, while maintaining the confidentiality.
</li><li>Oversee and ensure timely responses to requests for information on non-financial firms from local and international regulators.
</li><li>Deliver clear, precise and sound enforcement assessments and recommendations to the Associate Director.
</li><li>Work closely with the Monitoring department (Audit, DNFBP and DLT Sections) and other RA Divisions.
</li><li>Work closely with the Financial Services Regulatory Authority on joint or coordinated investigations.
</li><li>Where required by the Associate Director, manage relationships with external stakeholders, including other enforcement bodies, regulators and any other relevant stakeholders.
</li><li>Monitor and seek to continuously enhance and improve internal processes and procedures of the Enforcement department.
</li><li>Work closely with RA Legal &amp; Policy in the conduct of civil and administrative proceedings.
</li><li>Deliver additional tasks that may be delegated or assigned from the Executive Director, Monitoring &amp; Enforcement.
</li></ul><div>Relationship Management:
 
<ul><li>Build and maintain effective supervisory stakeholder relationships within ADGM, locally and internationally.
</li><li>Ensure timely, accurate, open and constructive communication with licensed firms and stakeholders.
</li></ul></div><div>Managerial:
 
<ul><li>Creates an environment where team members consistently drive to improve performance
</li><li>Manages team with full accountability for achieving overall agreed objectives
</li><li>Manages by effectively empowering team members
</li><li>Takes responsibility for mentoring high potential and most critical talent in their career progression
</li><li>Reviews performance of team and addresses performance issues quickly through clear decisions 
</li></ul></div><div> 
Information Security related:
 
<ul><li>Act in accordance with ADGM Information Security Policy.
</li><li>Confidentiality, Integrity and availability of the ADGM Information shall be maintained at all times i.e. within as well as outside ADGM. 
</li></ul></div><div> 
Job Qualifications &amp; Work Experience:
 
<ul><li>A Bachelor&rsquo;s degree in a legal, financial or business discipline.
</li><li>A minimum 10 years&rsquo; post graduate experience with a financial or corporate regulatory body or law firm, in enforcement, litigation or investigations.
</li><li>Understanding of the public interest role of regulatory bodies.
</li><li>Ability to conduct complex investigations and negotiations.
</li><li>Ability to make sound decisions, based on good judgement, analysis and evidence that are well documented.
</li><li>Ability to manage stakeholder relationships.
</li><li>Fluent in business English and Strong leadership skills.
</li><li>Prior experience in a fast-paced deadline-driven operational environment.
</li><li>Strong internal and external stakeholder management skills.
</li><li>Excellent influencing and negotiation skills.</li></ul></div></div>

Section Head - Enforcement

AECOM

<div>Company Description 
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world&rsquo;s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us. 
Job Description 
The Associate &ndash; Architecture, operating as a senior design professional under the general supervision of an Associate Director, the Associate leads an architectural team of approximately five staff members. This role is responsible for planning, scheduling, organizing, and executing design work across projects of varying scales, with regular coordination and input from senior leadership.
The Associate &ndash; Architecture plays a key role in directing architectural teams, managing multidisciplinary coordination, and ensuring the successful delivery of complex projects. Combining technical expertise, project leadership, and client engagement, the Associate drives design excellence, upholds quality standards, and contributes to the strategic growth of the practice.
Duties and responsibilities include but are not limited to:<ul><li>
Direct and coordinate internal design teams and external specialist consultants to ensure cohesive project delivery.</li><li>
Make informed aesthetic design direction, material selection and technical decisions to resolve design interfaces and interdisciplinary challenges.</li><li>
Oversee project execution to ensure alignment with the Design Brief, company standards, industry guidelines, codes, interdisciplinary requirements and client expectations.</li><li>
Provide key design input during early project phases and maintain design leadership throughout all stages.</li><li>
Lead technical quality reviews of project deliverables and ensure adherence to quality, health and safety, and corporate standards.</li><li>
Manage the technical coordination of sub-consultants, including global delivery centers (EC), other offices, and external partners.</li><li>
Monitor and manage resource allocation, discipline budgets, and fee expenditure across all project stages, including change management.</li><li>
Contribute to cost planning, value engineering, and strategic project decisions.</li><li>
Foster a collaborative, creative, and high-performing team culture, promoting positive morale and interdisciplinary teamwork.</li><li>
Applies advanced technical expertise to manage complex projects, ensuring design integrity, budget control, and milestone achievement.</li><li>
Works independently, prioritizing tasks and developing solutions to complex issues while influencing internal and external stakeholders.</li><li>
Leads teams in producing high-quality deliverables, mentors junior staff, and maintains strong client relationships to support project success and future opportunities.</li><li>
Contributes to continuous improvement, process innovation, and compliance with design standards, codes, and best practices.</li>
Demonstrates leadership in thought, communication, and execution, supporting both project and organizational goals. 
<li>
</li></ul> 
 
Qualifications 
<ul><li>
Minimum of 9 years post-undergraduate experience.</li><li>
Bachelors in Architecture or Master in Architecture, or equivalent.</li><li>
RIBA Part 2 equivalent (RIBA, AIA or equivalent) preferred.</li></ul> 

Additional Information<div></div> 
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients&rsquo; complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you&rsquo;ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you&rsquo;ve always envisioned. Here, you&rsquo;ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</div>

Associate - Architecture

Talents Tide

<div>
 
 
 Job Title:
 
 Director &ndash; Customer Care (BTS)
 
 
 
 Location:
 
 Dubai, UAE
 
 
 
 Division:
 
 Commercial- Real Estate
 
 
 
 Department:
 
 Customer Care
 
 
 
 
 
 
 Job Purpose
 
 
 
 We are seeking an experienced
 
 Director &ndash; Customer Care (Built-to-Sell)
 
 to lead and continuously enhance customer service operations, ensuring exceptional customer experience across the BTS lifecycle. The role focuses on driving customer satisfaction, loyalty, and retention through operational excellence, data-driven strategies, and cross-functional collaboration.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead and oversee end-to-end
 
 Customer Care operations
 
 , including after-sales, sales operations, handover, and beneficial occupation processes.
 </li>
 <li>
 Act as the
 
 primary point of contact
 
 between customers and internal stakeholders, ensuring effective issue resolution in line with governance frameworks and DOA.
 </li>
 <li>
 Design and implement
 
 efficient workflows
 
 to improve service quality, NPS, CSAT, and overall customer metrics.
 </li>
 <li>
 Develop and execute
 
 customer experience improvement strategies
 
 using insights from Voice of Customer, Voice of Associate, and business intelligence.
 </li>
 <li>
 Monitor service volumes, KPIs, and customer feedback to optimize
 
 resource allocation and operational standards
 
 .
 </li>
 <li>
 Implement customer service policies, systems, and procedures aligned with agreed
 
 SLAs
 
 and risk standards.
 </li>
 <li>
 Drive
 
 complaint management
 
 , ensuring timely, accurate resolution and feedback coordination with relevant departments.
 </li>
 <li>
 Lead
 
 service quality audits
 
 , identify gaps, and implement corrective action plans.
 </li>
 <li>
 Oversee
 
 pre- and post-handover customer engagement
 
 across communities and projects.
 </li>
 <li>
 Prepare and present
 
 monthly customer care reports
 
 , analytics, trends, and performance insights to senior leadership.
 </li>
 <li>
 Collaborate closely with senior leaders to ensure customer management strategies align with overall business objectives.
 </li>
 </ul>
 
 
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Customer Satisfaction (CSAT)
 </li>
 <li>
 Customer Query Resolution &amp; Turnaround Time
 </li>
 <li>
 Customer Service Quality Metrics
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Business, Marketing, or Communication Management
 
 (Master&rsquo;s preferred).
 </li>
 <li>
 Certifications such as
 
 CCXP, CRM, or CCSP
 
 are an advantage.
 </li>
 <li>
 
 8&ndash;10 years
 
 of experience in customer service, CRM, sales, or marketing, with
 
 minimum 5 years in a leadership role
 
 .
 </li>
 </ul>
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong
 
 leadership and stakeholder management
 
 skills
 </li>
 <li>
 Proven ability to
 
 develop and implement customer experience strategies
 
 </li>
 <li>
 Excellent
 
 analytical, communication, and problem-solving
 
 abilities
 </li>
 <li>
 Proficiency in
 
 CRM systems, MS Office, and customer engagement platforms
 
 </li>
 <li>
 Ability to perform in
 
 high-pressure, deadline-driven environments
 
 </li>
 <li>
 Fluent in
 
 English
 
 ;
 
 Arabic is an advantage
 
 </li>
 </ul>
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Execution &amp; Delivery
 </li>
 <li>
 Accountability
 </li>
 <li>
 Teamwork &amp; Collaboration
 </li>
 <li>
 Effective Communication
 </li>
 <li>
 Innovation
 </li>
 <li>
 Customer Service Orientation
 </li>
 </ul>
 
 
</div>

Director of Customer Service

Explore 4504+ Associate director project lead in United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

4504 associate director project lead jobs IN United Arab Emirates

Associate Director / Project Lead

Associate Director / Project Lead

Associate Director / Project Lead

Associate Director- Project Finance Advisory

Section Head - Enforcement

Associate - Architecture

Director of Customer Service