associate manager - ecommerce & product operations Jobs in New York United States

associate manager - ecommerce & product operations

director, ecommerce Jobs in New York United States

director, ecommerce

director, online ecommerce - north america Jobs in New York United States

director, online ecommerce - north america

e-commerce associate manager, digital marketing Jobs in New York United States

e-commerce associate manager, digital marketing

e-commerce coordinator Jobs in New York United States

e-commerce coordinator

associate manager ecommerce product operations

Authentic Brands Group LLC

<div><div>Who We Are
Authentic is a unified platform that integrates M&amp;A, brand strategy, creativity and digital innovation to unlock the power of its global Lifestyle and Entertainment portfolio. As the world's largest sports and entertainment licensing company, Authentic connects strong brands with best-in-class partners to optimize long-term value in the marketplace. Its brands generate more than $32 billion in global annual retail sales and have an expansive retail footprint in more than 150 countries, including 13,000-plus freestanding stores and shop-in-shops and 400,000 points of sale. Authentic transforms brands by delivering powerful storytelling, compelling content, innovative business models and immersive experiences. It creates original marketing strategies to drive the success of its brands across all consumer touchpoints, platforms and emerging media

 Why Authentic

 You'll be able to access the resources and scale, while leveraging innovative technology and nimble environment. What we're saying is, this isn't your average day job. If you're hungry to drive ideas into action and own your career, let's chat. Our team is rapidly innovating to evolve and define the future of our brands. With the help of some of the brightest minds in retail, marketing, licensing, legal and more, we are building the intersection of digital and experiential marketing to help achieve that mission. We reimagine, evolve and transform brands! At Authentic, we foster an inclusive workplace where diversity of thought and expertise drive competitive advantage. Our global teams are built by go-getters who contribute unique perspectives and push the boundaries of creativity and innovation. Headquartered in New York City, Authentic has offices in major metropolitan cities including Los Angeles and Miami, as well as Toronto, Mexico City, London, and Shanghai.</div>
Position Overview

The Associate Manager, Ecommerce &amp; Product Operations, is a key player in driving seamless online product operations across multiple digital sales channels and brand sites. This role manages the full product information lifecycle, supports test product setup, troubleshoots middleware integrations with dropship partners, and oversees product feed coordination to enhance customer experience and maximize sales performance.

More than just day-to-day operations, this position shapes how our brands succeed in the digital space. You'll collaborate with cross-functional teams&mdash;including merchandising, marketing, operations, and technology&mdash;to drive innovation at the intersection of product data and commerce.

If you're ready to take ownership of your career, expand your technical and business expertise, and help redefine brand commerce, this is the place to do it. This role reports to the Ecommerce Manager. 


Key Responsibilities

Product Information Management (PIM):
<ul>
<li>Maintain and update product data in the PIM system, ensuring accuracy, consistency, and completeness across all digital platforms.</li>
<li>Collaborate with merchandising, marketing, and operations teams to standardize product attributes and enhance product discoverability.</li>
<li>Monitor data quality and implement corrections to support seamless customer experiences.</li>
<li>Coordinate with licensee counterparts to ensure data hygiene and job scheduling is preserved</li></ul> 


Test Product Setup:
<ul>
<li>Coordinate setup and validation of new product entries in ecommerce systems for testing purposes.</li>
<li>Partner with development and QA teams to ensure accurate display, pricing, and functionality before product launches.</li>
<li>Document and troubleshoot issues during product testing phases.</li></ul> 


Middleware &amp; Dropship Troubleshooting:
<ul>
<li>Monitor and support middleware integrations that connect ecommerce platforms with dropship vendors.</li>
<li>Diagnose and resolve order flow issues, product sync discrepancies, and fulfillment challenges.</li>
<li>Collaborate with merchandising, operations and vendor support teams to ensure smooth daily operations and minimize downtime.</li></ul> 


Merchandising Support:
<ul>
<li>Act as additional merchandising support during peak periods with promo and product setup and QA.</li>
<li>Help to standardize business rules across all brands (alt text naming convention, metafield value names, etc).</li>
<li>Manage employee discount programs and support promo engine roadmap.</li>
<li>Constantly QA front end for merchandising opportunities such as filter use, collection exposure and navigation updates.</li></ul> 


Qualifications
<ul>
<li>2&ndash;4 years of experience in ecommerce operations, digital merchandising, or product data management.</li>
<li>Hands-on experience with PIM systems, ecommerce platforms (e.g., Shopify, Magento, BigCommerce, or similar), and middleware integrations.</li>
<li>Strong analytical and problem-solving skills with attention to detail.</li>
<li>Excellent communication skills with the ability to collaborate across cross-functional teams.</li>
<li>Proficiency in Excel/Google Sheets; experience with SQL or data visualization tools is a plus.</li></ul> 


Success Factors
<ul>
<li>Ability to balance day-to-day troubleshooting with long-term process improvement.</li>
<li>Comfortable working in a fast-paced environment with evolving priorities.</li>
<li>Demonstrated ownership of ecommerce product data integrity and system reliability.</li></ul> 


Primary Location Salary Range: $75,000 - $85,000<div>
Fraud Alert: Unauthorized Job Offers and Impersonations

We have been made aware of fraudulent job offers and interview requests being sent by individuals falsely claiming to represent Authentic. These scams are often initiated via email, employment websites and social media, and may include fake interview requests, offer letters or attempts to collect personal and financial information.

Please note:
<ul>
<li>All legitimate Authentic job postings can be found only on our official website (authentic.com) or through our verified LinkedIn page (https://www.linkedin.com/company/weareauthentic).</li>
<li>Authentic does not conduct interviews over Teams or Zoom without prior email correspondence from a verified @authentic.com email address.</li>
<li>We will never ask you for sensitive personal information, payment or banking details as part of the hiring process.</li>
</ul>
If you believe you've been contacted by someone impersonating an Authentic team member, please report it immediately by emailing peopleandculture@authentic.com. 


Authentic is an equal-opportunity employer and we value and embrace the diversity and inclusion of all Team Members. We do not discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age, marital status, protected veteran status, or other legally protected status.

For individuals with disabilities or religious obligations who would like to request an accommodation, please contact talent@authentic.com

To access Authentic' s Privacy Policy, which contains information regarding data collected from job applicants and how we use it, please click here:

https://www.authentic.com/privacy-policy</div></div>

Associate Manager - Ecommerce & Product Operations

The Estée Lauder Companies

<div>The Est&eacute;e Lauder Companies Inc. is one of the world&rsquo;s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company&rsquo;s products are sold in approximately 150 countries and territories under brand names including: Est&eacute;e Lauder, Aramis, Clinique, Lab Series, Origins, M&middot;A&middot;C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Fr&eacute;d&eacute;ric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.<div><div><div><h2 class="jobSectionHeader">
Description</h2>
</div><div>
The Director, Online eCommerce - North America will be accountable to own and manage the P&amp;L for the assigned brand, overseeing the brand.com business. As the lead of the Regional Brand Online team, you will develop (by localizing the Global Brand Strategy) and drive the online growth strategy for North America, ensuring seamless execution across all digital channels relevant to the region. You will be at the forefront of shaping the brand&rsquo;s online presence in North America, including strategy, inventory management, and commercial programming, while liaising with expert execution teams across key areas of CRM, site operations and merchandising, affiliate marketing, customer acquisition, paid search, and SEO. 
Responsibilities: 
<ul><li>
Full accountability for the North American Online P&amp;L management</li><li>
In partnership with brand and regional/global leadership, set and track financial targets for the online channel</li><li>
Ensure profitable growth across all digital channels and optimize for ROI</li><li>
Lead the North America strategy and execution for the brand&rsquo;s online presence, aligning with broader brand objectives and market dynamics</li><li>
Develop and implement innovative solutions to optimize online sales performance, traffic, and conversion rates</li><li>
Oversee the end-to-end management of digital customer experience</li><li>
Create and implement promotional calendars and digital campaigns that drive brand engagement and maximize sales</li><li>
Collaborate with North America inventory and supply chain teams to ensure proper stock levels across digital platforms</li><li>
Monitor and manage product assortments to meet consumer demand and align with marketing promotions.</li><li>
Work closely with the creative team to brief needs to produce compelling digital content, from product visuals to promotional assets.</li><li>
Ensure all creative output is on-brand, optimized for eCommerce, and tailored to specific retail platforms for the North America region.</li><li>
Lead and liaise with expert teams across various disciplines focused on brand.com performance marketing, site operations, and reporting.</li><li>
Provide insights into key performance indicators (KPIs) related to online sales, traffic, conversion rates, and customer engagement.</li><li>
Regularly report on performance to senior leadership, highlighting challenges, opportunities, and recommended actions.</li><li>
Stay current with industry trends, emerging technologies, and new digital marketing tactics to ensure the brand&rsquo;s eCommerce presence remains competitive.</li><li>
Continuously test and optimize digital strategies, ensuring the brand is leveraging the best tools and techniques to drive growth</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2>
</div><div><ul><li>8+ years in Regional eCommerce leadership roles</li><li>
Full ownership and accountability of P&amp;L management and eCommerce financials.</li><li>
Demonstrated success in leading and collaborating with cross-functional teams, including CRM, marketing, operations, and creative.</li><li>
Experience in digital marketing disciplines, including paid search, SEO, affiliate marketing, and customer acquisition strategies.</li><li>
Exceptional leadership, communication, and project management skills. Collaborative and team-oriented leadership style.</li><li>
Ability to thrive in a fast-paced, dynamic environment and drive results through innovation and data-driven decision-making.</li><li>
Strategic thinking and problem-solving, exceptional analytical and financial management skills.</li><li>
Strong digital acumen and ability to adapt to new technologies.</li><li>
High attention to detail and the ability to manage multiple projects simultaneously.</li></ul></div></div></div>
Pay Range:
The anticipated base salary range for this position is $120,550.00 to $208,200.00. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program as well as participation in the share incentive plan. In addition,
The Est&eacute;e Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.
Equal Opportunity Employer
It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.
Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.
Philadelphia Applicants: Philadelphia's Fair Chance Hiring Law
Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.</div>

Director, Online Ecommerce - North America

Michael Kors

<div>
 
 
 Who You Are:
 
 
 
 As the Coordinator of Digital Commerce &amp; Strategy you will be responsible for monitoring the product lifecycle, merchandising on site, and adding to all the retrospective categories to align with seasonal floor set updates. You will support the manager in driving growth strategy within their areas of business. You will show strong problem-solving skills and the ability to multi-task and prioritize in a fast-paced environment while communicating, collaborating, and supporting an open work ethic.
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 Coordinate with cross functional teams (Buying, Photography and Editorial) to gather all necessary product information for styles on a seasonal basis.
 </li>
 <li>
 Responsible for all aspects of the product life cycle inclusive of getting products live on time and in full.
 </li>
 <li>
 Coordinate eCommerce promotions, performing QA checks, and executing morning validations to ensure flawless campaign launches.
 </li>
 <li>
 Consistently troubleshoot product not on site, missing information, inaccurate copy details and photography.
 </li>
 <li>
 Work alongside global teams on the execution and management of translations.
 </li>
 <li>
 Maintain attributions and navigation on website and ensure that all styles are merchandised accordingly.
 </li>
 <li>
 Verify and track inventory status for products scheduled to be featured on homepage, landing page, email, or other marketing assets; suggest replacements as needed when inventory is not sufficient.
 </li>
 <li>
 Partner with manager to determine linking strategy for on-site and email marketing assets.
 </li>
 <li>
 Complete thorough QA of all refresh and special project initiatives.
 </li>
 <li>
 Create trend shops based on seasonal strategies and serve up recommendations for ad-hoc shops as an avenue to drive product sales.
 </li>
 <li>
 Maintain strong visual presentation of product sequenced within categories.
 </li>
 <li>
 Review site daily to check for accuracy and identify opportunities for on-site optimization through improved customer experience.
 </li>
 <li>
 Partner with Manager and work closely with Buying and Planning teams to understand seasonal business strategy and create a best-in-class customer experience on-site.
 </li>
 <li>
 Review weekly business reports to identify opportunities for maximizing selling through merchandising on website.
 </li>
 <li>
 Support the manager in the day-to-day running of the categories online inclusive of preparing reports and briefs for larger meetings.
 </li>
 </ul>
 
 
 
 
 
 You&rsquo;ll Need to Have:
 
 
 <ul>
 <li>
 Bachelor's Degree
 </li>
 <li>
 1+ years of E-commerce experience or relevant internship experiences
 </li>
 <li>
 Excellent communication and organizational skills
 </li>
 <li>
 Strong analytical skills
 </li>
 <li>
 Strong organizational skills with meticulous attention to detail
 </li>
 <li>
 Ability to prioritize large amounts of work to meet hard deadlines
 </li>
 <li>
 Some experience working within buying or multiple cross-functional teams
 </li>
 <li>
 Experience in using content management systems
 </li>
 <li>
 Exposure to site analytics tool, such as Adobe Omniture, Coremetrics or Google Analytics
 </li>
 <li>
 Strong PC and MS Excel skills
 </li>
 </ul>
 
 
 
 
 
 MK Perks:
 
 
 <ul>
 <li>
 Generous Paid Time Off &amp; Holiday Calendar
 </li>
 <li>
 Summer Fridays
 </li>
 <li>
 Internal Mobility Across Brands
 </li>
 <li>
 Cross-brand Discount
 </li>
 <li>
 Exclusive Employee Sales
 </li>
 <li>
 Fav 5 Cards (MK Discount for friends and family)
 </li>
 <li>
 401k Match
 </li>
 <li>
 Paid Parental Leave
 </li>
 <li>
 Thrive Wellness Program
 </li>
 <li>
 Commuter Benefits
 </li>
 <li>
 Gym Discounts
 </li>
 </ul>
 
 
 
 
 
 The Company is an equal employment opportunity employer. The Company&rsquo;s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
 
 
 
 
 
 
 
 At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.
 
 
 
 
 
 
 
 
 In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
 
 
 
</div>

E-Commerce Coordinator

Rokt

<div>
 
 We are Rokt, a hyper-growth ecommerce leader.
 
 Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt's AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world's leading companies.
 
 
 We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue&mdash;and often all their profits&mdash;from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.
 
 
 
 At Rokt, we practice transparency in career paths and compensation.
 
 We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt'stars constantly strive to raise the bar, pushing the envelope of what is possible.
 
 
 
 We are looking for a Motion Designer
 
 
 
 Total compensation ranges from $90,000 - $136,000, including a fixed annual salary of $85,000 - $125,000, an employee equity plan grant, and world-class benefits.
 
 
 Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.
 
 
 
 About The Role
 
 
 
 We're looking for a talented and driven Motion Designer to help shape how Rokt moves as a brand. You'll play a key role in defining and evolving our motion identity&mdash;bringing clarity, emotion, and energy to every story we tell.
 
 
 This role is ideal for someone who combines strong conceptual thinking with expert-level motion craft. You'll lead high-impact motion projects from concept through delivery, collaborate closely with brand, marketing, and product teams, and develop systems, templates, and workflows that scale motion across the organization. You'll also manage external motion partners and help ensure consistency and quality across all moving touchpoints.
 
 
 At the core, we're looking for a designer who believes motion isn't just about animation&mdash;it's about meaning. Someone who uses timing, rhythm, and movement to express brand personality, tell stories, and create a cohesive experience across every channel.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design and produce high-quality, on-brand motion assets for marketing campaigns, product storytelling, and brand experiences
 </li>
 <li>
 Lead the creative development and execution of key motion projects that define Rokt's kinetic identity
 </li>
 <li>
 Translate Rokt's brand system into motion principles, behaviors, and toolkits that scale across teams and channels
 </li>
 <li>
 Build and maintain motion templates, libraries, and workflows to empower other designers and ensure brand consistency
 </li>
 <li>
 Manage and art direct external vendors or motion freelancers, ensuring creative excellence and alignment with brand standards
 </li>
 <li>
 Collaborate cross-functionally with Brand, Product, and Marketing teams to elevate storytelling through motion
 </li>
 <li>
 Explore and integrate emerging tools&mdash;including AI and automation&mdash;to expand creative possibilities and improve efficiency
 </li>
 <li>
 Advocate for best practices in motion design, storytelling, and craft excellence
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 About You:
 
 
 
 <ul>
 <li>
 2-5 years of professional motion design experience (agency, in-house, or studio) or equivalent portfolio
 </li>
 <li>
 A strong portfolio that demonstrates conceptual thinking, storytelling, and motion design craft across brand and digital platforms. Every frame and still images of your work could exist as a beautiful complete composition and layout.
 </li>
 <li>
 Deep proficiency in After Effects and Premiere, with strong skills in Figma and the Adobe Creative Suite. (Jitter experience a plus)
 </li>
 <li>
 You have experience with Lottie files and animation formats native to the web and digital experiences
 </li>
 <li>
 Strong understanding of animation principles, timing, pacing, and composition
 </li>
 <li>
 Experience creating scalable motion systems, templates, or brand guidelines
 </li>
 <li>
 A strong sense of visual hierarchy, rhythm, and narrative structure
 </li>
 <li>
 Excellent attention to detail and consistency across every frame and transition
 </li>
 <li>
 Ability to manage multiple priorities and collaborate effectively in a fast-paced environment
 </li>
 <li>
 Experience working with or directing external vendors or freelancers
 </li>
 <li>
 Knowledge of 3D tools (Cinema 4D, Blender) or sound design is a plus
 </li>
 <li>
 Curiosity about AI and new creative tools to enhance storytelling and workflow efficiency
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 About Rokt'stars:
 
 
 
 As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better.
 
 
 
 About The Benefits
 
 
 
 We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:
 
 
 <ul>
 <li>
 Become a shareholder. Every Rokt'star gets equity in the company
 </li>
 <li>
 Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!
 </li>
 <li>
 Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!
 </li>
 <li>
 Dog-friendly office
 </li>
 <li>
 Extra leave (bonus annual leave, sabbatical leave etc.)
 </li>
 <li>
 Work with the greatest talent in town
 </li>
 <li>
 See the world! We have offices in New York, Seattle, Sydney, Tokyo and London
 
 
 </li>
 </ul>
 We believe we're better together. We love spending time together and are in the office most days (teams are in the office 4 days per week).
 
 
 We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing &amp; keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 
 
 If this sounds like a role you'd enjoy, apply here, and you'll hear from our recruiting team.
</div>

Motion Designer

Wacoal America, Inc

Wacoal America- CW-X DivisonPOSITION/TITLE: E-commerce Associate Manager, Digital MarketingABOUT CW-XCW-X empowers athletes with innovative compression gear engineered to support muscles and joints, enhance endurance, and speed recovery. Founded at the Human Science Research Institute in Kyoto, we combine patented technology and advanced fabrics to deliver premium performance.JOB SUMMARYWe&rsquo;re hiring a hands-on E-commerce Associate Manager who blends site merchandising, performance marketing, and analytics to grow CW-X&rsquo;s direct-to-consumer business. You&rsquo;ll own day-to-day site operations, optimize the customer journey and translate insights into sales. This role is also responsible for a small wholesale book (5 specialty accounts) with basic selling and account service.KEY RESPONSIBILITIES E-commerce Operations &amp; Merchandising&sect; Manage Shopify catalog: PDP creation, images/video, attributes, variants, pricing, and cross-sell/upsell&sect; Own on-site merchandising: collections, search, navigation, badges, seasonal refreshes, A/B tests, and SEO optimization&sect; Monitor site health: speed, errors, UX/UI issues, brief dev agency and drive fixes to completion&sect; Maintain promo and content calendars, launch drops, events, and sitewide offersGrowth &amp; Digital Marketing&sect; Partner with the Digital Marketing Agency to plan and execute campaigns across SEM and paid social (Meta/TikTok)&sect; Build and optimize email/SMS journeys (Klaviyo): acquisition, welcome, browse/abandon cart, winback&sect; Track and report weekly KPIs (traffic, CVR, AOV, ROAS, revenue, PPM, returns), present insights and actionsCustomer Experience&sect; Partner with Customer Service on escalations, reviews/UGC, and insights to reduce contacts and returns&sect; Optimize the entire purchase flow from landing to post purchase by simplifying navigation, improving FAQs, upgrading size and fit tools, and clarifying returns messaging to remove friction and lift conversionInventory, Fulfillment &amp; Platform/Vendor Management&sect; Coordinate with planning, warehouse, and logistics on in-stock status, back-in-stock alerts, and new arrivals&sect; Manage platform and vendor relationships (Shopify, Klaviyo, Gladly, Yotpo and GA4)Competitive Research &amp; Brand&sect; Track competitor brands pricing, promotions, and creative best practices, recommend tests and positioning updates&sect; Brief creative team on asset needs: review and approve copy and placements to ensure brand and performance goalsSocial Media Coordination&sect; Build monthly content calendars and campaign flows: schedule, format, and publish across Instagram &amp; TikTok&sect; Partner with Creative to ideate asset needs, write and refine social copy and captions to fit platform best practices&sect; Use social analytics to track performance, inform content direction, and surface brand building opportunitiesPhotoshoot Production (2 e-commerce studio + 2 editorial shoots per year)&sect; Own end-to-end production: brief, budget, timelines, mood boards and shot lists. Partner with production agency to book studio, crew, and talent&sect; Lead model casting and selection aligned to brand and product needs, coordinate fittings and on-set approvals to hit e-comm and editorial deliverables&sect; Drive post-production: review image selects, provide retouching notes, ensure file naming/metadata, asset delivery, and usage rights are organized for cross-team useWholesale Support (limited scope - 5 specialty accounts)&sect; Manage a small book of 5 specialty accounts: share line sheets, present assortments, and capture buys; process POs and coordinate ship windows&sect; Ensure compliance: resolve order/EDI issues with Warehouse/Customer ServiceQualifications&sect; 3&ndash;5 years in e-commerce/digital marketing (retail or performance apparel preferred)&sect; Platform fluency: Shopify and Klaviyo required, Yotpo and GA4 a plus&sect; Strong knowledge of SEO/SEM and merchandising&sect; Advanced Excel and solid PowerPoint, comfortable building dashboards and turning data into action&sect; Organized multitasker with high attention to detail, able to work independently, own roadmaps and hit deadlines&sect; Strong communicator who collaborates with creative, planning, CS, logistics and agencies&sect; Comfortable with light wholesale tasks (linesheet, order entry, basic account service)&sect; Bachelor&rsquo;s degree preferred&sect; Passion for sport/fitness and the activewear consumer is a plusJob Type: Full-timePay: $80,000.00 - $85,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in New York, NY 10016

e-Commerce Associate Manager, Digital Marketing

Centric Brands

<div>About Us:<div></div><div> 
Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women&rsquo;s, men&rsquo;s and kid&rsquo;s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company&rsquo;s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.</div><div></div><div> 
eCommerce</div><div>
At Centric Brands, non-stop innovation drives our success every day. Our e-comm team works to develop and implement a full range of eCommerce growth strategies across the Centric Brands platform, from owned and branded eCommerce sites like Joe&rsquo;s, Hudson, Robert Graham and Herve Leger, to major retail names such as Amazon. You&rsquo;ll be part of a team challenged to build a robust eCommerce presence and achieve long-term growth goals for one of the world&rsquo;s premier lifestyle brand collectives.</div>
Specific Responsibilities Would Include:
<div>
The Director of E-commerce will be responsible for developing and executing a strategy to grow the Dockers' direct-to-consumer (DTC) business across all digital touchpoints. This individual will own the end-to-end customer journey across mobile and desktop platforms, and partner cross-functionally with internal teams including Marketing (Acquisition &amp; Retention, Data Analytics), Merchandising, and IT.</div><div></div><div> 
Key areas of focus include UX/UI design, site merchandising, digital marketing, web analytics, personalization, and conversion rate optimization (CRO).</div><div></div><div> 
E-commerce Strategy &amp; Management</div><ul><li>
Develop and implement an e-commerce strategy across merchandising, conversion, and customer experience.</li><li>
Lead cross-functional collaboration to develop and execute web strategies that drive demand and conversion, partnering with internal teams and external agencies.</li><li>
Lead, develop, and mentor the site merchandising and UX/UI teams.</li><li>
Partner with Brand Marketing and Creative leadership to ensure alignment with overall brand strategy.</li></ul><div>
Reporting &amp; Analytics</div><ul><li>
Monitor and report on daily/weekly e-commerce performance and KPIs.</li><li>
Set and evaluate benchmarks using analytics and competitive insights.</li><li>
Analyze customer demographics, behaviors, and trends to drive sales growth.</li><li>
Leverage site analytics to develop strategic initiatives that improve KPIs such as conversion rate, cart abandonment, AOV, UPT, and bounce rate.</li></ul><div>
Customer Experience &amp; Merchandising</div><ul><li>
Develop a best-in-class customer experience across mobile, tablet, and desktop platforms&mdash;including site usability, customer service, and logistics standards.</li><li>
Drive implementation of new site features and functionalities to enhance user experience and increase conversion.</li><li>
Ensure site content aligns with e-commerce best practices, SEO requirements, and customer expectations.</li><li>
Optimize key site features such as reviews, search functionality, navigation, and taxonomy.</li><li>
Stay current on industry technologies and trends to maintain a leadership position in digital innovation.</li><li>
Manage product merchandising strategy in collaboration with Merchandising, ensuring optimal stock levels, promotion planning, and presentation of core products and best sellers.</li></ul><div>
Test &amp; Learn</div><ul><li>
Foster a test-and-learn culture across teams, identifying opportunities to improve revenue per visit and customer experience.</li><li>
Drive paid and unpaid initiatives to increase traffic and conversion, while maintaining brand integrity.</li></ul>
Our Best Fit Candidate Would Have:
<ul><li>10+ years of experience in E-commerce or Site Merchandising; experience leading UX/UI teams preferred.</li><li>
Experience with data analysis and analytics platforms; advanced proficiency in Google Analytics required.</li><li>
Prior experience in retail, e-commerce, or DTC brand environments; omni-channel experience strongly preferred.</li><li>
Experience with Shopify or similar e-commerce platforms preferred.</li><li>
Expertise in CRO, personalization, site operations, UI/UX, site merchandising, and digital testing.</li><li>
End-to-end understanding of e-commerce strategy, digital marketing, analytics, and multi-channel growth.</li><li>
Proven ability to meet and exceed performance targets, with a strong sense of ownership over the online conversion funnel.</li><li>
Strategic thinker with strong analytical and problem-solving skills; comfortable operating both strategically and tactically.</li><li>
Deep understanding of consumer behavior, e-commerce business practices, digital marketing tools, vendor management, and project execution.</li><li>
Proven ability to deliver complex projects from business case to execution, under tight deadlines and with measurable ROI.</li><li>
Strong leadership, communication, and influence skills; able to align and inspire cross-functional teams.</li><li>
Experience with A/B and multivariate testing.</li></ul><div>
In return, we provide an industry-competitive salary, along with a comprehensive benefits plan (medical, dental, vision) that includes a matching 401(k), Summer Fridays, generous PTO, merchandise discounts, excellent career development opportunities, and a work environment that reflects our industry leadership. Our social impact program, Centric Cares, focuses on volunteerism to make a difference in communities we live and work in and our D&amp;I committee is shaping the future of diversity, equity and inclusion at Centric Brands though workshops, resources and inspiring conversation.</div><div></div><div> 
Salary Range: $138,400 - $173,000</div><div></div><div> 
At Centric Brands, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent. Our job postings include an annual base salary range at the time of employment. The stated base salary range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, annual bonus and other Centric Brands sponsored benefit programs.</div><div></div><div> 
Be part of our growing community by getting involved with groups, teams and initiatives like Be Green, Be Giving, and Be Celebrated.</div><div></div><div> 
Centric Brands is an Equal Opportunity Employer</div><div></div><div> 
Please note that Centric Brands will only reach out to interview, make an offer of employment or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video conference or telephone call, with a Recruiter and/or company employee(s). We will never ask for any money or payments from applicants at any point in the recruitment process. Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams.</div><div></div><div> 
#LI-MC1</div><div>
#LI-hybrid</div></div>

Director, Ecommerce

Universal Music Group

<div>
 We are UMG, the Universal Music Group. We are the world&rsquo;s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
 
 
 
 Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining &amp; delivering the industry&rsquo;s best-in-class service to connect artists with their fans. Established &amp; headquartered in Philly, Famehouse powers D2C for UMG&rsquo;s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success &amp; culture is fueled by collaboration&mdash;both within FH and with our partners. We are passionate about the impact of D2C &amp; merchandise for artists, providing a full-service solution to grow an artist&rsquo;s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more.
 
 
 
 
 How We LEAD
 
 
 
 The Manager, Production Operations oversees the end-to-end execution of production, fulfillment, and order management across multiple business channels including eCommerce, Tour, and Retail. This role ensures all manufacturing orders move efficiently from placement through delivery, driving operational accuracy, vendor accountability, and KPI performance for On-Time Delivery, Goods Receipt, and end-to-end cycle time. The Manager partners closely with Product Development, Logistics, Finance, and Brand Management to ensure timely movement of goods, data accuracy across systems, and alignment with financial and operational goals.
 
 
 
 How You'll CREATE
 
 
 
 <ul>
 <li>
 Lead the production operations workflow from order placement through delivery, ensuring on-time and accurate shipment of all products, materials, and supplies.
 </li>
 <li>
 Oversee daily production and order tracking within ERP (Navision) and project management systems to maintain visibility to goods on order, WIP, and in transit.
 </li>
 <li>
 Manage vendor and 3PL communication to ensure adherence to production timelines, shipping accuracy, and documentation compliance.
 </li>
 <li>
 Ensure goods receipt and invoice accuracy by coordinating with Finance for timely payment processing and reconciliation.
 </li>
 <li>
 Maintain production dashboards and KPIs, tracking On-Time Delivery, cycle times, and exceptions across territories and suppliers.
 </li>
 <li>
 Proactively identify and resolve issues related to delays, shortages, damages, or data inconsistencies across systems.
 </li>
 <li>
 Supervise production operations coordinators or support staff, providing direction, workload management, and training as needed.
 </li>
 <li>
 Implement process improvements to strengthen data integrity, system efficiency, and operational accuracy across ERP and production tools.
 </li>
 <li>
 Drive cross-functional communication with Brand Management, Logistics, and Finance to ensure business continuity and performance alignment.
 </li>
 <li>
 Maintain an organized view of outstanding production orders and report status updates to leadership on delivery performance and potential risks.
 </li>
 <li>
 Champion operational excellence and team collaboration, managing up where necessary to remove roadblocks and improve throughput.
 
 
 </li>
 </ul>
 
 Bring Your VIBE
 
 
 
 <ul>
 <li>
 3-5 years of experience in production operations, supply chain, or order management, preferably in consumer products, apparel, or entertainment merchandise
 </li>
 <li>
 Experience using Navision (Microsoft Dynamics) or similar ERP system
 </li>
 <li>
 Advanced proficiency in Excel, including pivot tables, V-lookups, and data reporting
 </li>
 <li>
 Strong understanding of production manufacturing and vendor management processes
 </li>
 <li>
 Excellent organizational, analytical, and problem-solving skills
 </li>
 <li>
 Strong communication and interpersonal skills for cross-functional coordination
 </li>
 <li>
 Proven ability to manage multiple priorities in a fast-paced, deadline-driven environment
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Supply Chain, Operations, or related field preferred
 
 
 </li>
 </ul>
 
 Perks Playlist
 
 
 
 <ul>
 <li>
 Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
 </li>
 <li>
 Comprehensive medical, dental, vision, and FSA options, as well as:
 </li>
 <ul>
 <li>
 100% coverage for out-patient mental health services
 </li>
 <li>
 Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
 </li>
 <li>
 A lifetime fertility support allowance of $30,000 to plan participants
 </li>
 <li>
 Student Loan Repayment Assistance and Tuition Reimbursement
 </li>
 <li>
 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Variety of ways to prioritize much-needed time away from work including:
 </li>
 <ul>
 <li>
 Flexible Paid Time Off (PTO) for exempt employees
 </li>
 <li>
 3-weeks PTO for non-exempt employees
 </li>
 <li>
 2-weeks paid Winter Break
 </li>
 <li>
 10 Company Holidays (including Juneteenth and Wellbeing Day)
 </li>
 <li>
 Summer Fridays (between Memorial Day and Labor Day)
 </li>
 <li>
 Generous paid parental leave for every type of parent
 
 </li>
 </ul>
 </ul>
 Check out our full overview of benefits on the Perks Playlist page of the career site.
 
 
 
 Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.
 
 
 
 
 Universal Music Group is an Equal Opportunity Employer
 
 
 
 We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.
 
 
 For more information, please click on the following links.
 
 
 E-Verify Participation Poster:
 
 English / Spanish
 
 
 
 E-Verify Right to Work Poster:
 
 English
 
 |
 
 Spanish
 
 
 
 
 Job Category
 
 
 
 Manufacturing, Logistics &amp; Supply Chain
 
 
 
 Salary Range
 
 
 
 $64,350 - $150,549
 
 
 The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.
</div>

Manager, Production Operations

Explore 322+ Associate manager ecommerce product operations in New York United States this November. Find roles across top companies and apply now to boost your career.