customer relationship officer Jobs in Rawalpindi

customer relationship officer

senior client relationship & success coordinator Jobs in Rawalpindi

senior client relationship & success coordinator

associate priority relationship manager

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>42412
</div></div></div></div><div><div><div><div><b>Job Location: </b>Rawalpindi, PAK
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>08/01/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>09/01/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><p>
This role will be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the Bank's strategic objectives and provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.</p></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><ul><li>Acquire New to Bank Priority Qualified Clients</li>
<li>Provide service to the clients from the assigned portfolio such as dormancy removal, service requests etc</li>
<li>Cross-sell products to the clients post clients need identification</li>
<li>Increase Wealth Management Penetration in the assigned portfolio by adding New to Wealth Clients</li>
<li>Migrate clients to digital channels for regular banking transactions</li>
<li>Consume and convert the assigned leads</li>
<li>Maintain Client Contact as per prescribed contact guidelines</li>
<li>Implement Client Journey interventions for Priority</li>
<li>Conduct Periodic Risk Review of the Clients from the portfolio</li>
<li>Update Know Your Customer of the Clients from the portfolio as and when needed</li>
<li>Follow the internal processes for Wealth Management &amp; Assets Product bookings</li>
</ul></div></div><div><div><div><b>Skills and Experience</b></div>
</div><div><ul><li>Good communication and interpersonal skills</li>
<li>Strong negotiation and persuasion abilities</li>
<li>Problem-solving capabilities</li>
<li>Operational excellence and compliance</li>
</ul></div></div><div><div><div><b>About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Associate Priority Relationship Manager

Golden Pearl Cosmetics (Pvt.) Ltd

<p>We require a dynamic Key Accounts Area Sales Manager for Rawalpindi/Islamabad having proven track record of Cosmetics or FMCG - Key Accounts.</p><p>Duties &amp; Responsibilities :</p><p>1)- Supervision of IMT/LMT teas of designated stores.</p><p>2)Managing IMT/LMT stores<br/>2)- Stock checking<br/>3)- Availability and Visibility<br/>4)- Achieving Sales Targets</p><p>Job Skills:</p><p>- Strong Knowledge of Market (IMT/LMT)</p><p>- Good Communication &amp; Excellent Computer Skills (Excel etc.)</p><p>- To build strong and professional relationship with stores management.</p><p>Job Type: Full-time</p><p>Education:</p><ul><li>Bachelor's / Masters</li></ul><p>Experience:</p><ul><li>Key Accounts (IMT/LMT): 5-7 years (Preferred)</li></ul><p>Job Type: Full-time</p><p>Pay: Rs75,000.00 - Rs120,000.00 per month</p><p>Work Location: In person</p>

Asst. Manager Key Accounts (IMT/LMT) - Rawalpindi

Dawlance

<div>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Ensure effectiveness of Company&rsquo;s sales policies.
  </li>
  <li>
   To visit different assigned dealers of the territory to maintain and improve their relationship with the Company to solve their problems regarding policies of the company, and to make sure their performance is as expected.
  </li>
  <li>
   Ensure all product targets are achieved on daily required run rate basis.
  </li>
  <li>
   Develop an in-depth knowledge of Dawlance core products via successful completion of required sales training program and utilize this knowledge to successfully sell Dawlance product solutions to new and existing dealers in assigned territory.
  </li>
  <li>
   Ensure that Dealers' salesmen have sufficient Product knowledge of all Dawlance products, specially of all new launches and High-end products
  </li>
  <li>
   Responsible for achieving overall sales and collection targets and Keep close watch on bad debts and extended credit limits.
  </li>
  <li>
   To provide feedback on new models and suggest product improvements.
  </li>
  <li>
   Regular monitoring and feedback to Business Manager on competitor&rsquo;s activities, their incentive plans, sales volume, and other promotional activities.
  </li>
  <li>
   To ensure coordination between the Warehouses and Sales planning in connection with Logistics.
  </li>
  <li>
   Ensure that Company&rsquo;s properties, e.g. Product&rsquo;s racks/stands, Displays, Shop fronts, boards etc. are effectively utilized.
  </li>
  <li>
   Ensure Sales-Service liaison at all assigned branches and resolve their day-to-day matters. For their matters, related to after-Sales-Service and product quality, ensure coordination with Business Manager
  </li>
  <li>
   Keep track on Red areas for the assigned territory and plan implement strategy for improvements.
  </li>
  <li>
   Take corrective and timely actions when values are violated by associates.
  </li>
  <li>
   Performs other duties as assigned by management.
  </li>
  <li>
   To collect orders, make invoices and ensure timely delivery and payments of the dealers.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education:
  </strong>
 </p>
 <p>
  Masters/Bachelors in Marketing/Sales
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <p>
  2 &ndash; 5 years in National/Multinational companies
 </p>
</div>


Territory Sales Manager

Veclar Technologies

<p>Position: Senior Client Relationship &amp; Success Coordinator</p><p><b>Location:</b> Rawalpindi / Islamabad (On-site)<br/><b>Company:</b> Veclar Technologies<br/><b>Industry:</b> CRM Services, IT Solutions &amp; B2B Support<br/><b>Employment Type:</b> Full-Time<br/><b>Compensation:</b> PKR 80,000 &ndash; 150,000 (Basic) + USD-Based Commission</p><p>About Veclar Technologies</p><p>Established in 2018, Veclar Technologies is a trusted provider of CRM services and IT-driven business solutions for international enterprises. We help organizations optimize customer engagement, streamline internal processes, and enhance their digital presence through scalable and reliable technology solutions.</p><p>Our core services include:</p><ul><li>CRM Service Management</li><li>IT Support &amp; Technical Assistance</li><li>Digital Marketing Development</li><li>Customer Experience (CX) Consulting</li><li>Business Process Optimization &amp; B2B Solutions</li></ul><p>We partner with global clients to improve their customer journey, deliver consistent support, and drive sustainable business growth.</p><p>Role Overview</p><p>We are seeking a highly organized and relationship-focused <b>Senior Client Relationship &amp; Success Coordinator</b> to manage international CRM accounts and ensure seamless delivery of IT services.</p><p>This role does <b>not involve cold calling</b>. You will work with existing clients, warm leads, and ongoing CRM accounts, ensuring clients receive exceptional service and long-term value from our solutions.</p><p>Key ResponsibilitiesClient Relationship &amp; CRM Management</p><ul><li>Serve as the primary point of contact for international clients utilizing our CRM and IT solutions.</li><li>Build and maintain long-term, trust-based relationships with B2B clients.</li><li>Assess client needs and align them with suitable CRM features and IT services.</li></ul><p>Onboarding &amp; Solution Implementation</p><ul><li>Guide new clients through CRM onboarding, setup, and system integration.</li><li>Conduct product demonstrations and feature walkthroughs.</li><li>Deliver customized solutions aligned with client business objectives and technical requirements.</li></ul><p>Support, Coordination &amp; Optimization</p><ul><li>Coordinate with internal IT and support teams to resolve client concerns efficiently.</li><li>Monitor service quality, ticket resolution, and overall system performance.</li><li>Recommend process improvements and additional CRM functionalities to enhance efficiency.</li></ul><p>Growth, Retention &amp; Reporting</p><ul><li>Track client usage, satisfaction, and performance indicators.</li><li>Identify opportunities for service upgrades and value-based upselling (non-aggressive).</li><li>Maintain comprehensive documentation of client interactions, requirements, and technical details.</li></ul><p>Required Skills &amp; Qualifications</p><ul><li>Bachelor&rsquo;s degree in IT, Business, Marketing, or a related field (preferred).</li><li>Excellent verbal and written communication skills.</li><li>Basic understanding of CRM systems or IT service workflows (strong advantage).</li><li>Strong relationship-building and problem-solving abilities.</li><li>Ability to manage multiple clients and priorities effectively.</li><li>Experience working with international clients is a plus.</li><li>Fresh graduates with strong communication skills are encouraged to apply.</li></ul><p>What We Offer</p><p>Veclar Technologies offers a professional and growth-oriented workplace with competitive benefits, including:</p><ul><li>Retention bonuses</li><li>Monthly performance awards and recognition programs</li><li>Bi-annual salary increments</li><li>Paid leaves</li><li>5-day work week (Monday to Friday)</li><li>USD-based commission structure</li><li>Comprehensive training on CRM tools, IT solutions, and international client management</li><li>Supportive, collaborative culture in a modern office environment</li></ul><p>How to Apply</p><p><b>Email your CV:</b> hr@veclartechnologies.com<br/><b>Call / WhatsApp:</b> 0332-5755577</p><p>Job Type: Full-time</p><p>Pay: Rs80,000.00 - Rs150,000.00 per month</p><p>Work Location: In person</p>

Senior Client Relationship & Success Coordinator

IZOC Solutions

<p><b>Role Overview</b></p><p>We&rsquo;re looking for a <b>LinkedIn-focused B2B lead generation specialist</b> who understands how LinkedIn works and knows how to generate relevant, warm leads through networking and relationship-building.</p><p>This role is not about mass automation or aggressive pitching. It&rsquo;s for someone who knows how to <b>build credibility, start meaningful conversations, maintain relationships, and turn them into qualified opportunities over time</b>.</p><p>You&rsquo;ll be responsible for managing LinkedIn outreach, conversations, and follow-ups in a way that feels natural, professional, and gradually turn them into qualified opportunities, without aggressive or spammy outreach.</p><p><b>Location: </b>Civic Center, Bahria Town, Rawalpindi<br/><b>Timing: </b>5:00 PM &ndash; 1:30 AM (Monday to Friday)<br/><b>Salary </b>PKR 50k-70k/month</p><p><b>Key Responsibilities</b></p><p><b>LinkedIn Lead Generation &amp; Outreach</b></p><ul><li>Identify and research <b>relevant B2B prospects</b> on LinkedIn</li><li>Build targeted prospect lists based on role, industry, and relevance</li><li>Send <b>personalized connection requests</b> that feel natural and context-driven</li><li>Initiate conversations without hard selling or spammy messaging</li></ul><p><b>Relationship &amp; Network Building</b></p><ul><li>Build and maintain <b>long-term professional relationships</b> with prospects</li><li>Engage with prospects through comments, messages, and thoughtful follow-ups</li><li>Keep conversations warm and relevant over time, not just at first contact</li><li>Understand when and how to transition conversations toward a business discussion</li></ul><p><b>Conversation &amp; Lead Management</b></p><ul><li>Manage ongoing LinkedIn conversations in a professional and organized manner</li><li>Qualify leads based on interest, relevance, and timing</li><li>Track conversations and follow-ups to ensure no opportunities are missed</li><li>Coordinate internally when a conversation is ready to be converted into a lead or call</li></ul><p><b>LinkedIn Strategy &amp; Best Practices</b></p><ul><li>Stay aligned with LinkedIn&rsquo;s algorithm, platform limits, and best practices</li><li>Avoid tactics that risk account safety or reduce reach</li><li>Continuously refine messaging and outreach based on response quality</li><li>Share insights on what messaging and approaches are working best</li></ul><p><b>Required Skills &amp; ExperienceMust-Have</b></p><ul><li>Experience with <b>B2B lead generation</b></li><li>Strong understanding of:</li><li>LinkedIn networking behavior</li><li>Relationship-based outreach</li><li>Warm lead generation vs cold pitching</li><li>Ability to write <b>clear, professional, and natural messages</b></li><li>Good communication and conversation management skills</li><li>Organized approach to managing prospects and follow-ups</li></ul><p><b>Nice-to-Have</b></p><ul><li>Experience working with service-based or B2B companies</li><li>Familiarity with LinkedIn Sales Navigator</li><li>Basic understanding of CRM or lead tracking systems</li><li>Experience coordinating with sales or founder-led teams</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>Someone who values <b>relationships over volume</b></li><li>Someone who understands that <b>trust comes before leads</b></li><li>Someone patient enough to nurture conversations, not rush pitches</li></ul><p>Someone who communicates clearly and professionally</p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs70,000.00 per month</p><p>Work Location: In person</p>

LinkedIn B2B Lead Generation Specialist

Lambda Institute

<p><b>Industry:</b> Trucking &amp; Logistics<br/><b>Market:</b> USA<br/><b>Location:</b> On-site<br/><b>Working Hours:</b> USA Time Zone<br/><b>Weekends:</b> Off</p><p><b>Job Overview</b></p><p>We are a USA-based trucking carrier company looking for an experienced <b>Business Development Executive (BDE)</b> with proven exposure to the <b>US trucking market</b>. The ideal candidate will be responsible for <b>scaling our business through LinkedIn</b>, building relationships with <b>shippers, brokers, and direct customers</b>, and generating qualified leads for our services.</p><p>This role is focused on <b>LinkedIn-led growth</b>, not random posting.</p><p><b>Key Responsibilities</b></p><ul><li>Manage and grow the company&rsquo;s <b>LinkedIn business profile</b></li><li>Identify, connect, and engage with <b>US-based shippers, brokers, and customers</b></li><li>Execute <b>LinkedIn outreach strategies</b> for lead generation and partnerships</li><li>Develop professional messaging for DMs, follow-ups, and relationship nurturing</li><li>Build and maintain a strong <b>US trucking network</b> on LinkedIn</li><li>Coordinate with operations and dispatch teams to align services with client needs</li><li>Track leads, conversations, and conversions</li><li>Support overall business growth through strategic online relationship building</li></ul><p><b>Requirements</b></p><ul><li>Proven experience as a <b>BDE / Business Development Executive</b></li><li>Hands-on experience working in the <b>US trucking or logistics market</b></li><li>Strong understanding of <b>carrier&ndash;shipper relationships</b></li><li>Experience using <b>LinkedIn for B2B lead generation</b></li><li>Excellent <b>English communication skills</b> (spoken and written)</li><li>Comfortable working <b>USA-based job timings</b></li><li>Willing to work <b>on-site</b></li><li>Relevant field experience is mandatory</li></ul><p><b>Preferred Skills</b></p><ul><li>Existing network of US shippers or logistics contacts</li><li>Experience with CRM or lead tracking tools</li><li>Strategic mindset with a growth-focused approach</li></ul><p><b>Business Development Executive (BDE)</b></p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Business Development Executive (BDE)

Delivery Hero

<div><b>Company Description</b><p><br>
foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><b><br>
Job Description</b><br>
<ul><li>
The assigned individual will be responsible for managing the 24-hour operational dark store and will be based on-site. A minimum presence of 6-8 hours at the dark store is expected daily, with continued virtual coordination with the team beyond on-ground hours.</li><li>
Coordinate the end-to-end warehouse processes, from inbound management to stock handling, storing, and order dispatching on a timely basis</li><li>
Responsible for steering the warehouse operations to the agreed SLAs and KPIs</li><li>
Proactively recommend and implement operational goals, objectives, and process improvements</li><li>
Manage Workplace Safety &amp; Health (WSH) procedures to ensure department compliance with regulations by performing periodic safety &amp; health risk assessment</li><li>
Allocate resources to ensure optimal efficiency (scheduling)</li><li>
Liaise with the commercial department to actively manage fast and slow-moving lines, manage spoilages, wastages, and shrinkages etc. as well as successful implementation of returns, refunds, damaged and expired goods</li><li>
Ensure periodical stock takes are carried out and noted down accurately. Physical and system stock variation targets are kept within acceptable tolerance limits</li><li>
Effectively ensure that the implementation of policies, procedures and work standards are met</li><li>
Coordinate periodic maintenance of the facilities and escalate any malfunction to the Realty Facility Manager</li><li>
Ensure warehouse housekeeping and workplace safety</li><li>
Ensure timely dispatch of orders with 100% accuracy.</li><li>
Keeping a record of stock expiries and prevent any damaged/expired product from being delivered to the customers.</li><li>
Maintain positive relationship with external stakeholders such as, neighbor, suppliers and foodpanda riders</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor&rsquo;s from a reputable university</li><li>
In depth knowledge of operations and first principles (e.g. supply chain, customer service, JIT, Six Sigma etc.)</li><li>
Knowledge of industry&rsquo;s local legislation</li><li>
Stakeholder management including with vendor goods delivery teams, residential and commercial neighbour, and community</li><li>
Working knowledge of performance/operation metrics</li><li>
Familiar with Warehouse Management Systems, as well as demand forecasting and stock replenishment tools</li><li>
Excellent knowledge of manpower planning and scheduling, including for off days, leaves, absences, and variable demand requirements</li><li>
Self-motivated and able to work independently</li><li>
Outstanding communication and people skill</li></ul><br>
<b>
Additional Information</b><p><b><br>
What does your playfield look like?</b></p><ul><li>
We work in a flexible but fast paced environment.</li><li>
We start and end with customers to deliver exceptional service.</li><li>
We love to innovate, prioritize, decide, and deliver.</li><li>
We love what we do, and we don&rsquo;t rest until our targets are achieved.. So if you&rsquo;re also someone who is driven until the dream is achieved, come join us.</li></ul></div>

Business Manager

Explore 68+ Associate priority relationship manager in Rawalpindi this January. Find roles across top companies and apply now to boost your career.