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auto spare parts advisor

Royal Swiss Auto Services

Job PurposeTo support the service and workshop teams by accurately identifying, sourcing, and supplying automotive parts in a timely manner. The Parts Advisor ensures excellent customer service, efficient parts operations, and proper inventory management to support smooth workshop productivity.Key ResponsibilitiesParts Identification &amp; Sales<ul><li>Identify correct parts using EPC (Electronic Parts Catalogue), VIN numbers, and technical information.</li><li>Provide accurate parts quotations to customers, service advisors, and technicians.</li><li>Communicate availability, pricing, and delivery timelines clearly and professionally.</li><li>Promote upselling and cross-selling of parts, accessories, and related services.</li><li>Process customer walk-in and phone inquiries promptly.</li></ul>Workshop Coordination<ul><li>Coordinate closely with the workshop team to ensure timely parts supply for ongoing repairs.</li><li>Prepare parts requisition orders for technicians and ensure correct issuance of parts.</li><li>Track special-order parts and update the workshop team on arrival and delays.</li></ul>Inventory &amp; Store Management<ul><li>Maintain proper stock levels by monitoring fast-moving and slow-moving items.</li><li>Receive, inspect, and store incoming parts accurately.</li><li>Manage stock rotation (FIFO) and ensure proper labeling and storage.</li><li>Conduct regular stock counts and assist with annual inventory audits.</li><li>Ensure parts return, warranty parts, and replacements are processed as per policy.</li></ul>Documentation &amp; System Entries<ul><li>Create and update parts invoices, GRNs, and requisition forms in the system.</li><li>Maintain updated records for parts transactions and stock movements.</li><li>Ensure correct coding and pricing during billing.</li></ul>Customer Service<ul><li>Provide professional assistance and technical guidance to customers regarding parts.</li><li>Handle complaints, returns, and exchanges politely and efficiently.</li><li>Maintain strong customer relationships to enhance repeat business.</li></ul>Compliance &amp; Safety<ul><li>Follow company policies, safety regulations, and manufacturer procedures.</li><li>Keep the parts counter and storage area clean, safe, and organized.</li></ul>Qualifications &amp; Requirements<ul><li>Diploma/Technical Certification in Automobile Engineering or related field.</li><li>Minimum 2&ndash;3 years of experience as a Parts Advisor in an automotive workshop (European brands preferred, if applicable).</li><li>Strong knowledge of automotive components, vehicle systems, and parts catalogues.</li><li>Proficiency in automotive DMS/EPC systems.</li><li>Excellent communication, customer service, and coordination skills.</li><li>Ability to work under pressure and manage multiple requests.</li><li>Attention to detail, accuracy, and strong organizational skills.</li></ul>Job Type: Full-time

Auto Spare Parts Advisor

Excel Auto Workshop

Job Opening: Service AdvisorLocation: Excel Auto WorkshopPosition Type: Full-Time∆ Job DescriptionExcel Auto Workshop is looking for a proactive and customer-focused Service Advisor to join our team. The ideal candidate will act as the key link between customers and technicians, ensuring smooth workflow, clear communication, and high customer satisfaction.∆ Key Responsibilities<ul><li>Greet customers and understand vehicle concerns clearly</li><li>Communicate effectively with technicians to ensure accurate job execution</li><li>Prepare detailed job estimations and get customer approvals</li><li>Prepare and explain invoices clearly to customers</li><li>Source spare parts efficiently and coordinate with suppliers</li><li>Keep customers updated on job progress, delays, and additional work</li><li>Ensure smooth workflow between reception, workshop, and parts sourcing</li><li>Maintain accurate records using garage management / automation software</li><li>Handle customer queries, follow-ups, and service-related complaints professionally</li><li>Support workshop operations wherever required to maintain efficiency</li></ul>∆ Required Skills &amp; Qualifications<ul><li>Excellent communication skills (very important)</li><li>Strong command of English (spoken and written)</li><li>Arabic language skills are a strong advantage</li><li>Good understanding of vehicle service processes and workshop operations</li><li>Experience or familiarity with garage management / automation software</li><li>Strong computer skills (estimations, invoicing, emails, software usage)</li><li>Ability to multitask and work under pressure</li><li>Customer-oriented mindset with a professional attitude</li></ul>∆ Preferred Experience<ul><li>Minimum 2 years of UAE Experience is Required.</li><li>Previous experience as a Service Advisor, Service Coordinator, or similar role</li></ul>Experience working in a GERMAN/EUROPEAN Automotive Workshop environment (preferred)∆ Salary &amp; Benefits Salary Range: AED 2,500 &ndash; 3,500 per month Incentives / Commissions based on performance Growth opportunities within the companyWhy Join Excel Auto Workshop?<ul><li>Professional and supportive work environment</li><li>Opportunity to grow with a fast-developing workshop</li><li>Performance-based incentives</li><li>Hands-on exposure to real workshop operations</li></ul>Interested candidates can apply by sending their CV or contacting us directly.Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthExperience:<ul><li>UAE Automotive Service Advisor : 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>

Automotive Service Advisor

Universal Auto Garage

Job Overview:We are seeking a highly organized and knowledgeable individual to join our team as an Automotive Workshop Spare Parts Advisor. The ideal candidate will play a crucial role in supporting our automotive workshop by efficiently managing spare parts inventory, assisting technicians with part identification, and ensuring timely availability of required components. This position requires a strong understanding of automotive systems, excellent communication skills, and the ability to work collaboratively with both workshop staff and customers.Responsibilities:Inventory Management:Maintain an accurate and organized inventory of automotive spare parts. Conduct regular stock checks, anticipate demand, and reorder parts as necessary. Implement efficient storage and retrieval systems to optimize inventory space.Part Identification and Recommendation:Assist workshop technicians in identifying the correct spare parts required for repairs or maintenance. Provide recommendations for alternative parts when necessary, taking into consideration cost and availability.Customer Service:Interact with customers to understand their automotive needs and provide accurate information on spare part availability, pricing, and delivery times. Address customer inquiries and concerns with professionalism and a customer-centric approach.Supplier Coordination:Collaborate with suppliers to ensure timely delivery of spare parts and negotiate favorable terms and pricing. Establish and maintain strong relationships with suppliers to facilitate smooth transactions and resolve any issues promptly.Documentation:Keep detailed records of spare parts transactions, including receipts, invoices, and delivery notes. Generate reports on inventory levels, sales, and any discrepancies for management review.Technical Knowledge:Stay up-to-date with advancements in automotive technology and parts to provide informed advice to workshop staff and customers.Team Collaboration:Work closely with the workshop manager, technicians, and other team members to ensure seamless communication and coordination of spare parts activities.Qualifications:<ul><li>Proven experience in a similar role within the automotive industry.</li><li>Strong knowledge of automotive systems and spare parts.</li><li>Excellent organizational and multitasking abilities.</li><li>Exceptional communication and customer service skills.</li><li>Proficient in using inventory management software and basic computer applications.</li><li>Ability to work in a fast-paced and dynamic workshop environment.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,500.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>

Parts Advisor

EMPOWER ENGINEERING RESOURCES CO L.L.C

Job SummaryWe are looking for a results-driven Battery Sales Executive with strong automotive market exposure in the UAE. The ideal candidate will be responsible for driving battery sales, managing dealer and fleet relationships, and expanding market presence across workshops, retailers, and corporate clients.Key Roles &amp; ResponsibilitiesAchieve monthly and quarterly sales targets for automotive batteries (Passenger, Commercial &amp; Industrial where applicable)Develop and manage relationships with:Car workshops &amp; garagesAuto spare parts retailersFleet operators &amp; corporate clientsIdentify new business opportunities and onboard new dealers/workshops across assigned territoriesConduct regular market visits to promote products, schemes, and offersProvide product knowledge and basic technical guidance to customers on battery specifications and usagePrepare quotations, negotiate pricing within approved margins, and close sales effectivelyEnsure timely collection of payments and follow up on outstanding receivablesTrack competitor activities, pricing trends, and market movementsMaintain accurate sales records, customer data, and daily visit reportsCoordinate with internal logistics and operations teams to ensure smooth order fulfillment and deliveryHandle customer complaints professionally and ensure resolution within defined timelinesCandidate RequirementsMinimum 3 years of automotive sales experience in the UAE (battery sales experience is mandatory)Strong understanding of automotive batteries, specifications, and applicationsExisting network with garages, workshops, and auto spare parts dealers is a strong advantageValid UAE driving license is mandatoryGood communication, negotiation, and relationship-management skillsSelf-motivated, target-oriented, and able to work independently in the fieldBasic proficiency in MS Excel and reportingWhat We OfferFixed salary of AED 7,000Performance-driven work environmentOpportunity to grow with a fast-expanding business vertical within Empower GroupSupportive management and clear sales structureHow to ApplyInterested candidates with relevant UAE automotive battery sales experience may apply via Indeed with an updated CV or send email to hr@empower.abudhabi with subject-Battery Sales ExecutiveJob Type: Full-timePay: AED6,000.00 - AED7,000.00 per month

Sales Executive - Automotive Battery

Smart Motor Auto Repair Center

We are looking for a proactive and resourceful Automotive Parts Purchaser to manage our spare parts supply chain. You will be responsible for sourcing high-quality parts at the best prices, ensuring timely delivery to our workshop, and maintaining strong relationships with local and international suppliers.Key Responsibilities<ul><li>Sourcing &amp; Procurement: Identify and source genuine, OEM, and high-quality aftermarket parts for a wide range of vehicle makes and models.</li><li>Price Negotiation: Negotiate with vendors and distributors across the UAE to secure competitive pricing and favorable credit terms.</li><li>Inventory Management: Monitor stock levels and ensure fast-moving items (filters, brake pads, etc.) are always available to minimize vehicle downtime.</li><li>Quality Assurance: Inspect incoming parts to ensure they match the order specifications and are free from defects before handing them over to the technicians.</li><li>Logistics &amp; Collection: Physically collect urgent parts from suppliers across the UAE to ensure repair deadlines are met.</li><li>Documentation: Maintain accurate records of purchases, invoices, and returns within the company&rsquo;s management system.</li></ul>Required Qualifications &amp; Skills<ul><li>Experience: Minimum 2&ndash;4 years of experience in automotive parts purchasing or spare parts sales within the UAE market.</li><li>Licensing: Must possess a valid UAE Driving License (essential for parts collection and vendor visits).</li><li>Technical Knowledge: Strong understanding of automotive components, part numbers, and compatibility across different brands.</li><li>Network: An existing network of spare parts suppliers in industrial areas</li></ul>How to ApplyInterested candidates, please share your CV to hr@smartmotor.ae or 0589107620.Job Type: Full-timePay: From AED3,000.00 per month

Parts Purchaser

We are looking for a detail-oriented and experienced Accountant to manage the financial health of our multi-brand automotive service center. Our workshop specializes in American , German , and Japanese vehicles. The ideal candidate will handle everything from daily bookkeeping and spare parts inventory valuation to VAT filing and financial reporting.Key Responsibilities1. Financial Accounting &amp; Reporting<ul><li>Maintain accurate and up-to-date books of accounts using Softwires.</li><li>Prepare monthly profit and loss statements, balance sheets, and cash flow reports.</li><li>Manage Accounts Payable (suppliers) and Accounts Receivable (corporate fleets and individual customers).</li></ul>2. Workshop &amp; Inventory Management<ul><li>Reconcile daily job cards with invoices to ensure all labor and parts are billed correctly.</li><li>Monitor inventory levels for spare parts across various brands (German, American, Japanese).</li></ul>3. UAE Compliance &amp; VAT<ul><li>Ensure full compliance with UAE Federal Tax Authority (FTA) regulations.</li><li>Prepare and file quarterly VAT returns.</li><li>Maintain proper documentation for all taxable supplies and purchases.</li></ul>4. Payroll &amp; Operations<ul><li>Process monthly staff salaries via the Wages Protection System (WPS).</li><li>Handle petty cash for daily workshop operational expenses.</li><li>Coordinate with banks for reconciliation and credit card payment processing.</li></ul>Required Qualifications &amp; Skills<ul><li>Experience: Minimum 4&ndash;10 years of accounting experience in the UAE, preferably within an automotive workshop or spare parts trading company.</li><li>Education: Bachelor&rsquo;s degree in Accounting, Finance, or a related field. (CPA/ACCA is a plus).</li><li>Technical Skills: Proficiency in UAE VAT laws and FTA portal filing.</li><li>Advanced Excel skills (Pivot tables, VLOOKUPs).</li></ul>Soft Skills<ul><li>High level of integrity and transparency.</li><li>Ability to work in a fast-paced environment.</li><li>Strong communication skills to liaise with service advisors and suppliers.</li></ul>To apply: please send your CV to hr@smartmotor.ae or 0589107620.Job Type: Full-timePay: From AED5,000.00 per month

Accountant

United Al Saqer Group

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.Main objectives of the role<ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time.</li></ul>Tasks<ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed.</li></ul>Interfaces<ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor.</li></ul> To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience:<ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul>

Service Advisor

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