customer service advisor - arabic speaker - abudhabi Jobs in Abu Dhabi

customer service advisor - arabic speaker - abudhabi

sales assistant

sales associate

service advisor

auto mechanic

automobile service advisor

MAHY Khoory

We are looking to hire a Service Advisor for one of our service center<ul><li>Customer Interaction: Greet customers, listen to concerns, explain services, answer questions, and handle complaints with empathy.</li><li>Vehicle Assessment: Conduct visual inspections, perform road tests with customers, and use service history to recommend needed work.</li><li>Repair Order Management: Prepare detailed repair orders, including labor/part estimates, timeframes, and clear descriptions for technicians.</li><li>Liaison: Communicate customer needs to mechanics and explain repair outcomes, costs, and timelines back to the customer.</li><li>Sales &amp; Up-selling: Advise on maintenance, warranty, and potential cost savings; suggest additional services.</li><li>Scheduling: Book service appointments efficiently.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per monthExperience:<ul><li>service booking &amp; customer handling: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Native speaker) (Required)</li></ul>

Service Advisor - Automobile

Royal Swiss Auto Services

Job Purpose:To act as the primary point of contact for customers requiring accident repairs, coordinate repair processes with the body shop team, prepare job cards, manage estimates, ensure timely repairs, and deliver an excellent customer experience.Key Responsibilities:1. Customer Service &amp; Communication<ul><li>Greet customers and understand their body repair requirements.</li><li>Record customer concerns, vehicle damage details, and repair needs.</li><li>Explain the repair process, timelines, and cost estimates clearly.</li><li>Provide regular updates to customers throughout the repair cycle.</li><li>Handle customer queries, complaints, and follow-up requests professionally.</li></ul>2. Vehicle Damage Assessment<ul><li>Conduct initial visual inspection of vehicle damages.</li><li>Coordinate with Bodyshop Estimator/Foreman for technical assessment and accurate estimation.</li><li>Capture photos, document damages, and prepare customer reports.</li></ul>3. Job Card Preparation &amp; Workflow Coordination<ul><li>Create job cards with complete damage details and customer instructions.</li><li>Coordinate workflow between bodyshop technicians, painters, and estimators.</li><li>Schedule vehicles for repair and ensure timely job completion.</li><li>Track work progress and update system records accordingly.</li></ul>4. Insurance Coordination<ul><li>Coordinate with insurance assessors for approvals and supplemental estimates.</li><li>Ensure all required documents and photos are submitted to insurers.</li><li>Follow up on pending approvals and claims.</li><li>Communicate insurance-related decisions to customers.</li></ul>5. Quality Control &amp; Delivery<ul><li>Inspect the vehicle after repairs to ensure quality standards are met.</li><li>Coordinate with the quality control team for final checks.</li><li>Prepare delivery notes and ensure the vehicle is handed over in good condition.</li><li>Explain repairs completed, warranty details, and final invoices to customers.</li></ul>6. Documentation &amp; Reporting<ul><li>Maintain accurate records of job cards, estimates, approvals, and invoices.</li><li>Update daily logs and submit performance reports to the Bodyshop Manager.</li><li>Ensure all documentation complies with company and insurance guidelines.</li></ul>Qualifications &amp; Skills:<ul><li>High school diploma or relevant automotive certification.</li><li>Minimum 1&ndash;2 years of experience as Service Advisor or Bodyshop Advisor in automotive industry.</li><li>Strong knowledge of bodyshop processes, repair techniques, and insurance procedures.</li><li>Excellent communication and customer service skills.</li><li>Ability to multitask and work under pressure.</li><li>Good computer skills (DMS, MS Office, estimation software).</li></ul>Job Type: Full-time

Body Shop Advisor - Automotive

Bright Spark Auto Repairing

UAE Nationals onlyJob description:<ul><li>Assist the Service Manager in providing detailed input for the quotations, planning, and reviews of all workshop projects.</li><li>Aid in determining work prioritization and task allocation for all workshop tasks under the guidance of the Service Manager.</li><li>Organize appointments, collections, transportation, and support for customers needing workshop services.</li><li>Manage accurate maintenance and service records, ensuring timely updates and quality documentation.</li><li>Assist in overseeing workshop operations, ensuring tasks are completed efficiently and safely.</li><li>Monitor and report field faults and non-compliances, ensuring timely resolution.</li><li>Support the scheduling of mobilisation/demobilisation equipment and service delivery provisions.</li><li>Conduct review meetings of order execution status and communicate with customers regarding progress or delays.</li><li>Ensure effective communication with workshop staff to facilitate smooth operations and accurate estimates.</li><li>Maintain security and efficiency in workshop operations, seeking continuous improvements and efficiencies.</li><li>Coordinate with sales, accounts, parts, and report to the Service Manager.</li></ul>Job Types: Full-time, PermanentPay: AED9,000.00 - AED11,000.00 per monthApplication Question(s):<ul><li>Are you a UAE National</li><li>Do You Have Family Book</li></ul>

Automotive Service Advisor

zararah general transporting

_ Job Responsibilities:_<ul><li>Coordinate and manage service activities for heavy vehicles and equipment.</li><li>Communicate with clients to understand service needs and provide accurate job estimates.</li><li>Follow up on maintenance schedules, repairs, and service progress.</li><li>Ensure all work is carried out according to safety standards and company procedures.</li><li>Prepare service reports, job cards, and documentation.</li><li>Liaise with workshop technicians and supervisors for smooth workflow.</li></ul>_ Required Qualifications &amp; Skills:_<ul><li>Minimum 3 years of experience in heavy vehicle service.</li><li>Experience working in oil &amp; gas environment is mandatory.</li><li>Strong technical knowledge of heavy trucks, trailers, and equipment.</li><li>Good communication and customer service skills.</li><li>Ability to work under pressure and handle field service tasks.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

<ul><li>Minimum 2 years of experience as a Heavy Vehicle Service Adviser in the UAE</li><li>Strong knowledge of heavy vehicle maintenance and service procedures</li><li>Good communication and customer-handling skills</li><li>Ability to coordinate with workshop, technicians, and customers</li><li>Arabic language knowledge is an advantage (optional &ndash; remove if not needed)</li></ul>Track repair progress and ensure timely delivery-We are looking for candidates only from the Philippines, Cameroon, and UgandaJob Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthEducation:<ul><li>Middle (Preferred)</li></ul>Location:<ul><li>Abu Dhabi (Preferred)</li></ul>

Heavy Vehicle Service Adviser

Amigo Automotive

Urgently Required Business Development Executive&rsquo;s for a reputed Automobile Service Centre in Mussafah, Abu Dhabi.Candidate should be B.E in Mechanical Engg. or Diploma in Automobile Enggwith minimum 5 years UAE experience in similar field.Should have valid UAE Driving license. Excellent communication Skills are must.Candidate should be involved in developing marketing strategies, implementing marketing plans and should be customer friendly.Should be experienced in preparing quotations and handling all kinds of business inquiries.Job Types: Full-time, PermanentPay: From AED4,500.00 per monthApplication Question(s):<ul><li>DO YOU HAVE AUTOMOBILE SERVICE EXPERIENC IN UAE?</li><li>CAN YOU ATTEND INTERVIEW IN ABU DHABI?</li></ul>

Service Marketing - Automotive Services

total secure

Job Summary:The Purchase Executive for Automobile Products and Scraps will be responsible for sourcing, purchasing, and managing the procurement of automobile-related products and scrap materials. This role requires an in-depth understanding of the automotive industry, scrap management, and an ability to negotiate with suppliers while ensuring compliance with industry standards, quality, and cost efficiency.Key Responsibilities:<ul><li>Procurement of Automobile Products:</li><li>Source and procure a wide range of automobile products such as parts, components, accessories, lubricants, and consumables.</li><li>Research and identify reliable suppliers of automotive products and negotiate competitive prices and favorable terms.</li><li>Maintain an up-to-date understanding of the automotive market trends and product developments.</li><li>Ensure timely delivery of parts, components, and accessories to avoid delays in production or vehicle repairs.</li><li>Scrap Management and Procurement:</li><li>Identify and purchase scrap materials such as metals, tires, batteries, and used auto parts for recycling or disposal.</li><li>Establish relationships with scrap vendors and other recycling partners.</li><li>Ensure compliance with environmental and regulatory standards regarding the disposal and recycling of automobile scrap materials.</li><li>Negotiate pricing and contracts for the procurement of scrap material in a cost-effective manner.</li><li>Vendor &amp; Supplier Relationship Management:</li><li>Build and maintain strong relationships with suppliers of automobile products and scrap materials.</li><li>Evaluate potential suppliers based on pricing, delivery performance, and quality of materials.</li><li>Resolve any issues related to defective or delayed deliveries and work towards finding solutions.</li><li>Ensure suppliers meet the required quality and compliance standards for automotive parts.</li><li>Inventory Management &amp; Stock Control:</li><li>Monitor and control the inventory of automobile products and scrap materials, ensuring the right stock levels are maintained to support operations.</li><li>Coordinate with the warehouse team to ensure proper storage and handling of automobile parts, accessories, and scrap materials.</li><li>Regularly audit and track stock levels to avoid stockouts and minimize surplus inventory.</li><li>Budget and Cost Management:</li><li>Assist in preparing the annual budget for the procurement of automobile products and scrap materials.</li><li>Monitor and control procurement expenses to stay within budget while ensuring cost-efficiency.</li><li>Work closely with the finance department to track payments and ensure timely processing of invoices and purchase orders.</li><li>Market Research &amp; Competitive Analysis:</li><li>Conduct regular market research to identify new suppliers, alternative products, and emerging trends in the automobile sector.</li><li>Analyze market prices and trends for automobile products and scrap materials, ensuring the company always gets the best deals.</li><li>Compliance &amp; Quality Control:</li><li>Ensure all purchased automobile products meet the company&rsquo;s quality standards and specifications.</li><li>Maintain adherence to legal and environmental regulations related to scrap management and disposal.</li><li>Ensure that the products and scrap materials procured comply with safety standards and warranty requirements.</li><li>Reporting &amp; Documentation:</li><li>Maintain accurate records of purchase orders, agreements, and contracts related to automobile products and scrap materials.</li><li>Generate reports for management on procurement activities, supplier performance, inventory levels, and financial status.</li><li>Keep track of the expiry dates, shelf lives, and warranties of automotive products and components.</li></ul>Skills and Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in Business, Supply Chain Management, Automotive Engineering, or related field.</li><li>Experience: 2-4 years of experience in purchasing within the automotive industry or related sectors (automobile parts, recycling, etc.).</li><li>Skills:</li><li>In-depth knowledge of automobile products, parts, and the scrap material industry.</li><li>Strong negotiation skills and supplier relationship management.</li><li>Ability to manage inventory and optimize stock levels.</li><li>Proficiency in MS Office (Excel, Word, PowerPoint) and ERP systems.</li><li>Understanding of environmental and regulatory standards related to scrap management.</li><li>Knowledge of automotive industry standards, quality control, and safety guidelines.</li></ul>Personal Attributes:<ul><li>Strong analytical and problem-solving skills.</li><li>Ability to handle multiple tasks and meet deadlines.</li><li>Detail-oriented with a strong commitment to accuracy.</li><li>Strong communication skills and the ability to work well with suppliers, internal teams, and external partners.</li><li>Proactive, self-motivated, and capable of working independently.</li></ul>Job Type: Full-timePay: AED2,200.00 - AED2,500.00 per month

Purchase Executive

Explore 1008+ Automobile service advisor in Abu Dhabi this December. Find roles across top companies and apply now to boost your career.

1008 automobile service advisor jobs IN Abu Dhabi

Service Advisor - Automobile

Body Shop Advisor - Automotive

Automotive Service Advisor

Automotive Service Advisor

Heavy Vehicle Service Adviser

Service Marketing - Automotive Services

Purchase Executive