call center representative Jobs in Lahore

call center representative

customer sales representative Jobs in Lahore

customer sales representative

associate business developer Jobs in Lahore

associate business developer

call center agent (digital services) Jobs in Lahore

call center agent (digital services)

call center sales agent

b2b call center agent

IGET Solutions PVT Ltd

We are seeking a dynamic, energetic, and goal-driven Sales Representative to join our growing team in IGET SOLUTIONS PVT LTD.Responsibilities:<ul><li>-Create and follow sales plans to meet targets.</li><li>-Develop and implement effective sales plans to achieve monthly and annual targets.</li><li>-Negotiate terms and close deals with clients in a professional manner.</li><li>-Build and maintain strong, long-term relationships with customers.</li></ul>Requirements:<ul><li>2&ndash;3 years of experience in Sales Dispatch.</li><li>Strong communication and listening skills.</li><li>Positive and optimistic attitude.</li><li>Ability to convince and negotiate with clients.</li><li>Problem-solving and conflict-handling skills.</li><li>Able to work hard and stay calm under pressure.</li></ul>Perks &amp; Benefits<ul><li>-Monthly incentives from day one.</li><li>-Annual bonuses and cash prizes for performance.</li><li>-Fun activities like annual dinners, gaming nights, and cricket matches.</li><li>-Team dinners to celebrate achievements.</li></ul>Salary: Up to 100,000.Location: Johar Town-Opposite of emporium mall-Gate 3.Timings: 7:00 PM - 4:00 AM.Night Shift.Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Up to Rs100,000.00 per monthWork Location: In person

B2B Call Center Agent

The Design Logic

Job Title: Cold Calling Tele Sales Service Agent Company: The Logic Design Location: Building No. 530-A, Faisal Town, Near Jinnah Hospital, Lahore Shift Timing: Night Shift (6:00 PM to 3:00 AM, Monday to Friday) Campaign: Digital Marketing Services (B2B, Outbound - US Market)Job Overview:The Logic Design is looking for motivated and confident Tele Sales Service Agents to join our outbound sales team. You'll be responsible for reaching out to potential B2B clients in the US, presenting our digital marketing services, and closing sales through cold calling.If you're persuasive, goal-driven, and comfortable working night shifts, we&rsquo;d love to hear from you!Key Responsibilities:<ul><li>Conduct outbound cold calls to US-based businesses</li><li>Present and promote digital marketing services effectively</li><li>Build rapport with potential clients and identify their needs</li><li>Achieve weekly and monthly sales targets</li><li>Maintain accurate call logs and client records</li><li>Follow up on leads in a timely and professional manner</li></ul>Requirements:<ul><li>Excellent English communication and interpersonal skills</li><li>Prior experience in telemarketing, telesales, or call center sales is a plus</li><li>Confident and persuasive phone manner</li><li>Ability to work night shifts (6 PM to 3 AM)</li><li>Self-motivated with a results-driven approach</li></ul>What We Offer:<ul><li>Competitive basic salary + attractive commissions</li><li>Subsidized dinner during shift</li><li>Annual Paid Time Off (PTO)</li><li>Relaxed and friendly work environment</li><li>Opportunities for growth within the company</li><li>Incentive + Cash Bounties</li></ul>How to Apply:Interested candidates can send their CV to hr@thelogicdesign.com or apply in person at our office: WhatsApp's: +92-301-9458063 The Logic Design, Building No. 530-A, Faisal Town, Near Jinnah Hospital, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Are you available to On-Site interview?</li><li>Are you willing to work for night shift?</li><li>Are you read the Job Descriptions?</li></ul>Work Location: In person

Cold Calling Tele Sale Service Agents

Orka

We need experienced call center agents with excellent communication skills and an American accent for a large US based healthcare client. Minimum two years experience required as a call center agent. No sales involved. Purely customer service work.Office is located in Bahria Town, Lahore. 5 days a week work.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Agent

OOP Technologies

Job Description: OOP Technologies is seeking a Call Center Agent with a strong background in digital services to join our expanding team. The ideal candidate will have 1&ndash;3 years of experience in customer support, telesales, or call center operations, along with a solid understanding of web development, SEO, and digital marketing solutions. This role requires excellent communication and sales skills to effectively engage clients, understand their needs, and promote our digital service offerings.Key Responsibilities:<ul><li>Conduct outbound calls to promote and sell digital services such as Web Development, SEO, and related digital solutions.</li><li>Build and maintain positive relationships with clients through professional communication.</li><li>Identify client needs and recommend suitable digital services aligned with their business goals.</li><li>Respond promptly to client inquiries and ensure timely follow-ups.</li><li>Handle objections and resolve customer concerns in a professional manner.</li><li>Assist clients in understanding service processes, project timelines, and deliverables.</li></ul>Qualifications:<ul><li>1&ndash;3 years of experience as a Call Center Agent, Telesales Representative, or Customer Support Executive (preferably within IT or digital services).</li><li>Strong understanding of web services, SEO, and digital marketing concepts.</li><li>Excellent spoken and written communication skills (English proficiency required).</li><li>Confident in persuasion, negotiation, and objection handling.</li><li>Strong problem-solving ability and a customer-focused mindset.</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-Time (On-site)</li><li>Work Hours: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Call Center Agent (Digital Services)

wesolvd

Wesolvd is seeking an experienced Cold Calling Sales Team Lead to drive sales for our USA-based digital services campaign.Responsibilities<ul><li>Make outbound B2B/B2C calls to U.S. prospects</li><li>Pitch Web Design, SEO, and AI Agent services confidently</li><li>Identify client needs and offer relevant service packages</li><li>Handle objections and close deals effectively</li><li>Mentor and guide junior sales representatives</li><li>Monitor calls and provide regular coaching</li><li>Maintain CRM entries, call logs, and pipeline reports</li><li>Collaborate with management to optimize scripts and outreach</li></ul>Requirements<ul><li>Minimum 3 years of international outbound calling experience</li><li>Experience selling Web Design, SEO, and AI Agent solutions</li><li>Prior experience using Apollo or Lusha</li><li>Excellent English (neutral/American accent)</li><li>Strong closing and objection-handling skills</li><li>Ability to manage and motivate a team</li><li>Comfortable with night shift</li></ul>Salary &amp; Benefits<ul><li>Market-competitive salary</li><li>Performance-based commissions and bonuses</li><li>Leadership development opportunities</li><li>Training on AI tools and digital sales strategies</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs130,000.00 per monthAbility to commute/relocate:<ul><li>Lahore Johar Town: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Outbound Sales: 3 years (Preferred)</li></ul>Work Location: In person

Outbound Sales Team Lead – USA Campaign (Night Shift)

AffinityVibez (Pvt) Ltd

Job Summary:The Quality Assurance Specialist is responsible for ensuring service excellence by monitoring, evaluating, and improving the quality of customer interactions across BPO operations. The role focuses on call quality assurance, compliance, agent performance evaluation, and data-driven insights to enhance customer experience and operational effectiveness.Key Responsibilities:1. Call Monitoring &amp; Evaluation&middot; Monitor and evaluate customer interactions (calls, chats, emails, tickets) against defined quality standards and client SLAs.&middot; Conduct detailed call audits to assess communication skills, compliance, process adherence, and customer handling.&middot; Ensure accuracy in quality scoring and documentation.2. Quality Assurance &amp; Compliance&middot; Ensure adherence to internal processes, regulatory requirements, and client compliance guidelines.&middot; Identify quality gaps, behavioral trends, and performance issues impacting customer experience.&middot; Address quality-related escalations in coordination with operations teams.3. Feedback, Coaching &amp; Calibration&middot; Provide structured, actionable feedback to agents to improve performance.&middot; Participate in calibration sessions with QA, Operations, and Training teams to ensure evaluation consistency.&middot; Support coaching initiatives by sharing insights and improvement recommendations.4. Reporting &amp; Analysis&middot; Prepare and share daily, weekly, and monthly quality performance reports.&middot; Analyze trends, root causes, and quality metrics to drive continuous improvement.&middot; Present quality insights and improvement suggestions to management and stakeholders.5. Process Improvement &amp; Client Support&middot; Assist in quality reviews, internal audits, and client audits.&middot; Ensure client expectations and quality benchmarks are consistently met.&middot; Contribute to refining QA frameworks, scorecards, and SOPs when required.6. Key Performance Indicators (KPIs):&middot; Call Quality Scores&middot; SLA and Compliance Adherence&middot; Reduction in Customer Complaints and Escalations&middot; Agent Performance Improvement Post-Coaching&middot; Calibration Accuracy and ConsistencyRequired Skills &amp; Competencies:&middot; Strong understanding of BPO/Call Center QA standards and methodologies&middot; Excellent listening, analytical, and attention-to-detail skills&middot; Ability to provide constructive feedback and performance insights&middot; Strong reporting and data interpretation skills&middot; Good communication and stakeholder coordination abilitiesEducation:&middot; Bachelor&rsquo;s degree in Business Administration, Management, or a related field (preferred)Experience:&middot; 3&ndash;5 years of experience in BPO / Call Center Quality Assurance&middot; 1&ndash;2 years&rsquo; experience as a Senior QA or Quality Analyst (preferred)Perks &amp; Benefits<ul><li>Competitive base salary with Increment Plans</li><li>Paid public/national holidays.</li><li>Paid annual, paternity, and bereavement leave.</li><li>Supportive and career-focused workplace culture.</li></ul>Location: Wapda Town Phase 1 Shift Timing: Night Shift (6:30 PM &ndash; 3:30 AM) Work Schedule: Monday to Friday (Weekends Off)Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Quality Assurance Specilaists (Call Center/BPO)

Interact Global

Job Summary:The Quality Assurance Specialist is responsible for ensuring service excellence by monitoring, evaluating, and improving the quality of customer interactions across BPO operations. The role focuses on call quality assurance, compliance, agent performance evaluation, and data-driven insights to enhance customer experience and operational effectiveness.Key Responsibilities:1. Call Monitoring &amp; Evaluation&middot; Monitor and evaluate customer interactions (calls, chats, emails, tickets) against defined quality standards and client SLAs.&middot; Conduct detailed call audits to assess communication skills, compliance, process adherence, and customer handling.&middot; Ensure accuracy in quality scoring and documentation.2. Quality Assurance &amp; Compliance&middot; Ensure adherence to internal processes, regulatory requirements, and client compliance guidelines.&middot; Identify quality gaps, behavioral trends, and performance issues impacting customer experience.&middot; Address quality-related escalations in coordination with operations teams.3. Feedback, Coaching &amp; Calibration&middot; Provide structured, actionable feedback to agents to improve performance.&middot; Participate in calibration sessions with QA, Operations, and Training teams to ensure evaluation consistency.&middot; Support coaching initiatives by sharing insights and improvement recommendations.4. Reporting &amp; Analysis&middot; Prepare and share daily, weekly, and monthly quality performance reports.&middot; Analyze trends, root causes, and quality metrics to drive continuous improvement.&middot; Present quality insights and improvement suggestions to management and stakeholders.5. Process Improvement &amp; Client Support&middot; Assist in quality reviews, internal audits, and client audits.&middot; Ensure client expectations and quality benchmarks are consistently met.&middot; Contribute to refining QA frameworks, scorecards, and SOPs when required.6. Key Performance Indicators (KPIs):&middot; Call Quality Scores&middot; SLA and Compliance Adherence&middot; Reduction in Customer Complaints and Escalations&middot; Agent Performance Improvement Post-Coaching&middot; Calibration Accuracy and ConsistencyRequired Skills &amp; Competencies:&middot; Strong understanding of BPO/Call Center QA standards and methodologies&middot; Excellent listening, analytical, and attention-to-detail skills&middot; Ability to provide constructive feedback and performance insights&middot; Strong reporting and data interpretation skills&middot; Good communication and stakeholder coordination abilitiesEducation:&middot; Bachelor&rsquo;s degree in Business Administration, Management, or a related field (preferred)Experience:&middot; 3&ndash;5 years of experience in BPO / Call Center Quality Assurance&middot; 1&ndash;2 years&rsquo; experience as a Senior QA or Quality Analyst (preferred)Perks &amp; Benefits<ul><li>Competitive base salary with Increment Plans</li><li>Paid public/national holidays.</li><li>Paid annual, paternity, and bereavement leave.</li><li>Supportive and career-focused workplace culture.</li></ul>Location: Wapda Town Phase 1 Shift Timing: Night Shift (5:30 PM &ndash; 2:30 AM) Work Schedule: Monday to Friday (Weekends Off)Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Quality Assurance Specialists - BPO

Explore 435+ B2b call center agent in Lahore this December. Find roles across top companies and apply now to boost your career.