account manager

finance manager

office manager

commercial manager

assistant manager

banking center manager

Mindstream

The incumbent is primarily responsible on assistance to the installation, monitoring and maintenance of the server operating systems and applications of Core Banking Support team. The incumbent will ensure that security, operational continuity and contingency controls for every assigned system platform.Essential Duties &amp; Responsibilities by Dimensions:A. Shareholder &amp; Financial:- Provide Assistance on daily system administrational tasks and support to Core Banking Systems operations in the Test Environment.B. Customer (Internal &amp; External):- Ensure relations with vendors are maintained for systems software, application, and hardware delivery and maintenance.- Build and maintain strong and effective relationship with all other related departments and units to achieve the Group&rsquo;s goals/ objectives.- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.- Report and Escalate to direct managers on issues and problems faced in the management of the system.C. Internal (Processes, Products, Regulatory):- Provide assistance on Installation, monitoring and maintenance of test systems and applications for Core Banking systems.- Provide a reliable operating systems environment in order that the applications meet the required service levels.- Guide the documentation for specific platforms&rsquo; procedures and guidelines for business continuity and contingency planning of the Group&rsquo;s systems architecture within the overall contingency planning policy of the Group; and check daily outcomes.- Direct the documentation for specific platforms&rsquo; procedures and guidelines for data and systems security of the Group&rsquo;s main systems within the overall systems security policy of the Group; and check daily logs and exceptions.- Monitor assigned main systems operating systems and application performance sizing and utilization.- Provide automated and documented procedures in order to support simplification of data center operations activity for daily procedures and synchronization of backup site.- Provide automated and documented scripts for backup and retention of data on external storage within the backup and retention policy of each main system.- Execute change management procedures with version and backtrack control- Ensure timely resolution of operating systems and application failures on main systems.- Provide guidance to Manager of Core Banking Support in handling more complex jobs.- Report to the Direct Manager and indirectly to Senior Manager of Core Banking Support for approvals of work and prioritization of projects on hand.- Installation and upgrades of operating systems.- Monitor response and utilization of main systems applications and resources.D. Learning &amp; Knowledge:- Understand assigned systems&rsquo; internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure congruence with the Group&rsquo;s long term planning and approved strategy.- Be aware of systems security in application and system software to implement and monitor policy and ensure full protection of software and data from un-authorized access or disruption of services.- Knowledge on Finastra suite of solution (i.e. Trade Innovation, Trade Portal and Message Manager) and third-party technologies (i.e.,Openshift, Oracle Weblogic , IBM MQ, DB2) are a plus.E. Other:- Ensure high standards of confidentiality to safeguard commercially sensitive information.Education/Experience Requirements:- Bachelor Degree in Computer Science or related IT degrees.Required Special Skills:- Excellent oral and written communication skills in both English and Arabic (preferable).- Strong analytical, problem solving, decision-making and financial management skills.- Self-driven with well-developed leadership, motivational and team-building skills.- Good interpersonal skills.Operating Environment/ Location:- The systems support environment provides the platform to run systems using server hardware, and operating systems to provide secure, convenient, and highly available systems for users across the Group. In addition to securing such an environment, each administrator is assigned a system or group of systems depending on experience, training, and need.- The referenced position will be based in Qatar and will involve liaison with the support functions at HO.Framework and Boundaries:- Follow applicable policies and procedures.- Provide feedback on latest system requirement and certification matrix for continuous system improvement.Communications and Working Relationships:- Systems are made available to users via the assigned channels within IT which is a direct responsibility of Manager of Core Banking Support, with prior approval from Senior Manager Core Banking Support &amp; Head of Core Banking Support.Supervisory Responsibilities:Solid line reporting: Manager for Core Banking SupportDotted line reporting: Senior Manager for Core Banking SupportJob Type: Full-timeApplication Question(s):<ul><li>Do you have a Bachelor&rsquo;s degree in Computer Science, IT, or a related field?</li><li>How many years of experience do you have in Core Banking Systems support ?</li><li>Are you familiar with server operating systems, application monitoring, and system backups?</li><li>Have you previously worked with Finastra solutions (Trade Innovation, Trade Portal, Message Manager) or similar banking applications?</li><li>Do you have experience in IT change management, system upgrades, or incident resolution?</li><li>What is your current and expected salary?</li><li>What is your notice period?</li></ul>

Associate, Core Banking Support (IT)

Client of ITHR 360° CONSULTING FZE

API Manager Banking &amp; Financial Services
 
 Location: UAE (Onsite)
 Company: ITHR Technologies Consulting LLC
 Employment Type: Permanent, Full-time
 
About the Role
 
ITHR Technologies Consulting LLC is seeking an experienced API Manager to lead the design, governance, and delivery of APIs powering digital transformation in the banking sector. This role will be pivotal in enabling secure integrations, advancing open banking initiatives, and ensuring scalability and compliance across our digital ecosystem.
 
Key Responsibilities
API Strategy &amp; Governance
 
Develop and execute the banks API-first strategy in line with business and regulatory needs.
 
Establish and enforce API governance frameworks (standards, documentation, policies).
 
Ensure regulatory compliance (PSD2, Open Banking, GDPR, PCI-DSS, UAE Central Bank regulations).
 
API Development &amp; Management
 
Oversee the end-to-end lifecycle of APIs (design, build, deploy, monitor, retire).
 
Manage API platforms and gateways (Apigee, Mulesoft, Kong, WSO2, etc.).
 
Guarantee APIs meet standards of security, performance, scalability, and resilience.
 
Collaboration &amp; Integration
 
Partner with business stakeholders to identify API integration opportunities.
 
Lead integration of APIs with core banking systems, payments, CRM, and digital channels.
 
Manage partner, vendor, and fintech collaborations through APIs.
 
Monitoring &amp; Optimization
 
Define and track API KPIs and SLAs for performance and availability.
 
Implement robust analytics, logging, and monitoring tools.
 
Enhance developer experience with sandboxes, portals, and clear documentation.
 
Qualifications &amp; Skills
 
Bachelors/Masters degree in Computer Science, Engineering, or related field.
 
8+ years of IT experience, with minimum 4 years in API management.
 
Strong expertise in REST, SOAP, GraphQL and security frameworks (OAuth2.0, JWT, OpenID Connect, TLS, SAML).
 
Hands-on experience with API management platforms (Apigee, Mulesoft, WSO2, Kong).
 
Background in banking/financial services with knowledge of core banking integrations.
 
Strong leadership, communication, and stakeholder management skills.

API Manager Banking & Financial Services

Client of Tandem Search

Job Purpose:
The Project Manager will be responsible for managing and supporting projects within the Technology Division, specifically within the Retail Technology team. The role involves overseeing project delivery timelines and budgets, ensuring prompt escalation of deviations, and maintaining clear communication and decision support for stakeholders. The incumbent will also manage project documentation, organize governance meetings, and facilitate effective cross-functional coordination to ensure successful delivery of initiatives.
Key Result Areas:
<ul>
 <li>
 Program &amp; Project Management: Lead and/or support project managers assigned to Technology projects within the Retail Technology domain.
 </li>
 <li>
 Planning &amp; Execution: Monitor the development, testing, and implementation of business requirements to ensure timely delivery and quality outcomes.
 </li>
 <li>
 Governance &amp; Reporting: Track and report project status, risks, and issues under the assigned scope of work, ensuring visibility to all relevant stakeholders.
 </li>
 <li>
 Framework Compliance: Ensure adherence to the organization s project management framework, including stage gates, documentation standards, and maintenance of artifacts in the central project repository.
 </li>
 <li>
 Stakeholder Coordination: Facilitate collaboration across teams, departments, and vendors to ensure alignment and smooth execution of deliverables.
 </li>
</ul>
Knowledge, Skills, and Experience:
<ul>
 <li>
 Bachelor s degree in a relevant field (e.g., Information Technology, Business, or Engineering).
 </li>
 <li>
 Minimum of 6 years experience in the banking industry with a focus on technology or project management.
 </li>
 <li>
 Project management certification (e.g., PMP or equivalent) preferred.
 </li>
 <li>
 Proven experience in portfolio or program management within a banking technology environment.
 </li>
 <li>
 Strong stakeholder management and communication skills, with the ability to work effectively across diverse teams.
 </li>
 <li>
 Excellent organizational and analytical skills, with attention to detail and a proactive approach to problem-solving.
 </li>
</ul>

Retail Banking Tech PM

CREDON CAPITAL FINANCING BROKER L.L.C

Credon Capital is a dynamic and growing corporate finance and mortgage advisory firm helping businesses and individuals access the right financial solutions through expert advice and strong banking partnerships. We operate in a collaborative startup environment, where performance, innovation, and professionalism are valued and rewarded.About the RoleWe are seeking a motivated and detail-oriented Assistant Relationship Executive to join our founding team.In this role, you will engage with corporate clients, manage company-provided leads, and close high-value deals. You&rsquo;ll represent Credon Capital professionally while supporting clients with tailored financial solutions and expert advisory.Key ResponsibilitiesConvert qualified leads into successful deals.Build and maintain strong client relationships in the corporate sector.Analyze financial statements and balance sheets to assess client needs.Prepare and present professional emails, proposals, and reports.Conduct client visits and meetings to strengthen relationships.Collaborate with internal teams to ensure efficient deal processing.Identify cross-selling opportunities for various financial products.Support compliance and ensure adherence to company policies and UAE regulations.Corporate Banking Responsibilities (Advanced Scope)Client Relationship Management: Act as the primary contact for corporate clients, understanding their financial objectives and offering tailored solutions.Financial &amp; Credit Assessment: Evaluate client financials, prepare credit proposals, and coordinate approvals.Advisory &amp; Communication: Provide professional support and maintain consistent client engagement.Cross-Functional Collaboration: Work with internal teams&mdash;credit, legal, and operations&mdash;for seamless execution.Market &amp; Product Insight: Stay updated on financial trends and industry developments.Reporting &amp; Documentation: Prepare client reports and performance summaries for management.Networking: Represent Credon Capital at events and client meetings to enhance brand visibility.Candidate Requirements<ul><li>Female candidate preferred.</li><li>Minimum 3 years of experience in corporate or SME banking, or corporate finance.</li><li>Strong skills in financial analysis, client management, and communication.</li><li>Excellent email and proposal writing ability.</li><li>Comfort working in a fast-paced startup environment.</li><li>Basic understanding of Credon Capital&rsquo;s services (corporate loans, mortgages, business funding).</li><li>UAE driving license preferred.</li><li>Education: Master&rsquo;s degree preferred.</li></ul>Job Type: Full-timePay: AED3,750.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Do you have experience in the banking industry or corporate finance?</li><li>If selected, how soon can you join our organization?</li><li>Do you have experience in cross-selling corporate banking asset products? If yes, please provide details.?</li></ul>

Banking Executive- Female

Deloitte

About Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.Our PurposeDeloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.Our shared values guide the way we behave to make a positive, enduring impact:Lead the wayServe with integrityTake care of each otherFoster inclusionCollaborate for measurable impactDuring your tenure you will demonstrate and develop your capabilities in the following areasAnalyzing industry issues, performance benchmarks and drivers, and collating material on anticipated executive agenda topics Conducting banking industry analysis and research to identify market trends, customer needs, and industry developments.Maintaining detailed coverage of banking clients, sourced from media, brokers, client disclosures and relevant Deloitte client workCollating content and performance analysis to support insight briefing production to specific client questions and challenges raised in dialogue with executive teamsLeadership Capabilities: Builds own understanding of our purpose and values; explores opportunities for impact. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. Understands expectations and demonstrates personal accountability for keeping performance on track. Actively focuses on developing effective communication and relationship-building skills. Understands how their daily work contributes to the priorities of the team and the business. Qualifications:Bachelor s or master s degree in relevant field8+ years of Banking knowledge and experience   prior experience and/or a focus on banking, with a deep understanding of the industry and broader financial services sector.A perspective on the banking industry - with the confidence and drive to share and build on this build on this with your peers.Passionate about research and analysis - with experience in extracting insights and developing industry analysis briefings for senior leaders.Highly motivated with a desire to work hard and exceed objectives/expectations Keen attention to detail and is adaptable, flexible and able to work under pressure Excellent communication and ability to interact with multiple senior stakeholdersEnglish language fluency required, Arabic language is preferred

Manager | Growth - Customer Strategy (Banking and financial Services)

TASC Outsourcing

<div>
 
 
 Key Responsibilities
 
 
 
 
 1. Customer Support
 
 
 <ul>
 <li>
 Handle inbound and outbound customer calls related to bank accounts, loans, credit cards, and digital banking services.
 </li>
 <li>
 Respond to customer inquiries promptly and accurately, ensuring high satisfaction levels.
 </li>
 <li>
 Assist customers in resolving issues such as transaction disputes, card activation, password resets, and account updates.
 </li>
 </ul>
 
 
 2. Communication &amp; Relationship Management
 
 
 <ul>
 <li>
 Maintain a courteous, professional, and helpful tone with every customer interaction.
 </li>
 <li>
 Record all customer interactions and resolutions accurately in the CRM system.
 </li>
 <li>
 Escalate unresolved or complex cases to the appropriate departments when necessary.
 </li>
 </ul>
 
 
 3. Product Knowledge &amp; Upselling
 
 
 <ul>
 <li>
 Stay up to date with all banking products, policies, and digital services.
 </li>
 <li>
 Identify customer needs and provide appropriate banking solutions, cross-selling or upselling where applicable.
 </li>
 </ul>
 
 
 4. Compliance &amp; Quality Assurance
 
 
 <ul>
 <li>
 Adhere to all bank policies, security protocols, and regulatory guidelines (e.g., data confidentiality, KYC norms).
 </li>
 <li>
 Meet quality, accuracy, and productivity standards as set by the bank.
 </li>
 <li>
 Participate in regular coaching, training, and performance assessments.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent (preferred).
 </li>
 <li>
 1&ndash;3 years of experience in a
 
 call center, customer service, or banking operations
 
 environment.
 </li>
 <li>
 Strong verbal and written communication skills in English (Arabic or other languages an advantage).
 </li>
 <li>
 Familiarity with
 
 core banking systems
 
 or CRM tools.
 </li>
 <li>
 Basic understanding of banking products and customer service protocols.
 </li>
 </ul>
 
 
 
 
 Regards
 
 
 TASC Recruitment Team
 
</div>

Call Center Representative - Banking

Dhanguard LLC

Job description:Walk-in Interview &ndash; Banking Consultant &amp; Business Setup AdvisorDate: Wednesday, 29th OctoberTime: 10:30 AM - 1:00 PM &amp; 2:00PM - 5:00PMLocation: Dhanguard Business Center, Al Wasl Branch (Next to Wafi Mall), 12th FloorLocation Link: https://maps.app.goo.gl/ZSgrj7Qrmo6fR8VQ8?g_st=com.google.maps.preview.copyOpen Positions:Banking Consultant &ndash; Banking SalesBusiness Setup AdvisorIndustry:Banking, Financial Services &amp; Business ConsultancyExperience:Experience in banking sales from home country can be considered.Freshers with any background of Sales experience only are welcome for the Banking Consultant &amp; Business Setup Advisor role.Key Responsibilities (Banking Consultant):Develop and maintain strong relationships with corporate clients to understand their banking needs.Assist in opening corporate bank accounts and offering customized banking solutions.Promote and sell banking products such as mortgages, mutual funds, portfolio management services, and more.Provide expert financial advice tailored to client portfolios.Collaborate with internal departments to ensure excellent client service.Achieve monthly/annual sales targets through new business acquisition and upselling.Monitor and manage existing accounts for retention and satisfaction.Stay updated on market trends in corporate banking and financial products.Key Responsibilities (Business Setup Advisor):Assist clients in setting up their businesses in the UAE (Mainland, Freezone, Offshore).Guide clients through licensing, documentation, and visa processes.Promote company services and convert inquiries into successful setups.Maintain strong follow-ups and client relationship management.Stay informed on UAE business laws and regulatory changes.Requirements (For Both Roles):Bachelor's degree in any relevant field (Finance, Business Administration preferred).Proven experience in banking sales or business consulting is an advantage.Strong interpersonal, negotiation, and problem-solving skills.Target-driven with a proactive attitude.Benefits:Competitive salary: AED 4,000 &ndash; AED 6,500 per monthAttractive performance incentives.Career growth and professional development opportunities.Supportive and dynamic team environment.Important Note: Please bring a printed copy of your updated CV for the interview.Job Type: Full-timeJob Type: Full-timePay: AED4,000.00 - AED6,500.00 per month

Walk-In Interview- Banking Consultant and Business Setup Advisor

Explore 4223+ Banking center manager in Dubai this November. Find roles across top companies and apply now to boost your career.