banking manager

Emirates Islamic

<div>Job Responsibility:
Strategic oversight and leadership
<ul><li>Execute the strategic plan for Personal Banking to maximize market share, growth, and profitability.
</li><li>Provide leadership for the payroll program targeting mid- to large-sized companies, including managing its financial targets and sales process.
</li><li>Financial Planning and targets for Payroll program targeting medium to large size entities.
</li></ul>Cross-functional collaboration
<ul><li>Spearhead the bulk sourcing of individual customers by using client relationships from the Corporate Banking and Business Banking, in line with the &quot;ONE Bank approach&quot;.
</li><li>Manage key employer accounts and institutional sales by coordinating closely with Corporate Banking and Business Banking teams.
</li><li>Ensure optimal coverage by guiding Branch, Employee banking Sales and Direct channels in sales fulfillment.
</li></ul>Sales and channel management
<ul><li>Oversee sales and service models for the payroll proposition, addressing both employee and employer needs.
</li><li>Employer key account management (KAM) and institutional sales by coordinating closely with CBG and BB.
</li><li>Channel capability &amp; capacity development alongside channel mix evolution depending on the client behavior and market trends &ndash; multi-channel strategy rollout
</li><li>Develop channel capacity and a multi-channel strategy based on market trends and customer behavior.
</li><li>Champion sales management digitization through tools like the SalesARM mobile app and LinkedIn for social selling.
</li></ul>Performance monitoring and compliance
<ul><li>Monitor and deliver on key performance indicators (KPIs) including:
</li></ul><div><ul><li>Customer growth: Increased number of payroll companies and deeper product penetration within Corporate and Business banking customer bases.
</li></ul><ul><li>Financial performance: Net new money and revenue from payroll clients.
</li></ul><ul><li>Distribution: Allocation of Corporate and Business banking clients to relationship managers to ensure seamless service.
</li></ul><ul><li>Sales effectiveness: Sales mix by channel and channel productivity.
</li></ul><ul><li>Operational efficiency: Turnaround time (TAT) benchmarks.
</li></ul></div><ul><li>Ensure full compliance by overseeing audit reports, compliance reviews etc
</li></ul>Job Skills &amp; Qualifications:
<ul><li>Graduate / post-graduate with preferred specialization in marketing, finance, banking or related discipline.
</li><li>Around 15+ years retail banking experience.
</li><li>5+ years of leading a Relationship Management/Segment team.
</li><li>Sales\Relationship Management experience a must.
</li></ul>What we offer you:
<ul><li>Competitive salary package
</li><li>Strong emphasis on work-life balance and wellbeing across the bank
</li><li>World-class Learning &amp; Development platform and career development
</li><li>Generous annual leave entitlement and Private Healthcare
</li><li>Preferential banking facilities for employees</li></ul></div>

Head of Employee Banking & Business Development

Infosys

<div>Role &ndash; Technical Manager 
Area of expertise &ndash; Technical &ndash; Expert in Core Banking Packages in Retail / Corporate Banking 
Location &ndash; Dubai, UAE 
 
Job Description 
Leading Technical Streams in Large &amp; Strategic Core Banking Transformation Programs. 
 
Required<ul><li>
Relevant years of experience in a Bank / Banking Product Company from international repute</li><li>
Fluent in English
</li><li>Understand SDLC lifecycle, AGILE methodologies etc</li><li>
Good knowledge on technical things like architecture, databases, how a program is written. Should be able to understand technical aspect of the solution</li><li>
Write SQL queries, SQL Packages, Scripts, technical setups.
</li><li>Discuss the functional solutions with BA and bank and arrive at the detailed technical solution. Needs to see the fitment to product and provide customization solution within the feasibility of the product framework.
</li><li>Good analytical skills to technically analyze the issues</li><li>
Understand technical things on integrations &ndash; different integration patterns, formats, methodologies, technologies etc.
</li><li>Good understanding of a programming language like Java, C++, JS, etc and also conversant with different Operating systems &ndash; Unix, Linux, Windows etc.
</li><li>Ensure effective Design, Development, Validation and Support activities in line with client needs and architectural requirements</li></ul> 

Essential<ul><li>
Seasoned technical project lead for banking applications</li><li>
Provides technical skills on core banking applications, having no managerial responsibilities</li><li>
Ability to work on their own with minimal supervision/general guidance in a fast paced environment with tight deadlines</li><li>
Ability to work with the LOB and Change Management teams on all project components including gathering requirements, design reviews, questions, issue resolution, etc.</li><li>
Ability to work with multiple teams across the enterprise as well as outside the organization</li><li>
Functional &amp; Technical background on Core Banking Applications</li></ul> 

Personal 
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:<ul><li>
Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary</li><li>
Analytical Abilities, a goal oriented work approach, high quality awareness, good team player</li><li>
A high degree of initiative and flexibility</li><li>
Should be willing to travel on engagements of 6-8 week&rsquo;s duration
</li></ul> 
About Infosys 
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem. 
Visit www.infosys.com to see how Infosys can help your enterprise navigate your next. 
 
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer</div>

Technical Manager | Core Banking Packages | Dubai

<div>Job Responsibility:
<ul><li>Effectively identify and respond to Business Banking client needs.
</li><li>Ensure completion of client transaction in timely and quality manner.
</li><li>Support the quality initiative by reducing transaction defeats and cycle time.
</li><li>Incorporate EIB values into all activities.
</li><li>Add value to our clients through delivering on our EIB Banking experience.
</li><li>Provide product and service information, advice and relevant products and services to customers to increase their awareness and promote their usage.
</li><li>Solid Knowledge of products and services.
</li><li>Address customer problems and complaints to achieve satisfactory resolutions.
</li><li>Resolve client problems and respond to inquiries quickly and effectively.
</li><li>Adhere to legal, corporate and regulator procedures.
</li><li>Apply and comply with relevant processes, procedures and controls to meet the unit&rsquo;s needs while providing efficient service to customers.
</li><li>Assists staff on a day to day basis by conducting research, responding to inquiries, and assisting with the development of or revisions to policies and procedures.
</li><li>Work with Department Head on the oversight of the Bank&rsquo;s compliance framework within the business unit.
</li><li>Assists with audit and compliance examinations, including requesting and preparing materials.
</li><li>Provides on-going support to the front line team on ad-hoc special reviews, risk assessments, compliance reviews, and other tasks.
</li><li>Ensure compliance and completion of regulatory initiatives/remediation projects.
</li><li>Maintain strict control of confidential documents/secured negotiable items to prevent loss or misuse.
</li></ul>Job Skills &amp; Qualifications:
<ul><li>Relevant education with minimum of Bachelor&rsquo;s Degree
</li><li>Relevant experience in similar job
</li></ul>What we offer you:
<ul><li>Competitive salary package
</li><li>Strong emphasis on work-life balance and wellbeing across the bank
</li><li>World-class Learning &amp; Development platform and career development
</li><li>Generous annual leave entitlement and Private Healthcare
</li></ul>Preferential banking facilities for employees</div>

Assistant Manager - Business Banking Advisory

United Arab Bank

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 
 The Teller is responsible for delivering efficient, accurate, and courteous service to customers by managing daily teller operations, including cash transactions, deposits, withdrawals, and other banking services. This role ensures strict adherence to the bank&rsquo;s policies, procedures, and regulatory requirements to protect customer information and assets while handling large volumes of cash. The Teller plays a key role in mitigating operational risks and contributes to a positive customer experience by addressing inquiries, resolving issues promptly and promoting the bank&rsquo;s products and services as appropriate, ensuring the overall success of branch banking services.
 
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 
 
 Customer Service
 
 :
 
 
 Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 
 
 
 
 
 
 Transaction Processing
 
 :
 
 
 Accurately process a range of customer transactions, including deposits, withdrawals, transfers, loan/financing payments, checking cash, ATM posting, clearing cheques, post-dated cheques (PDC), PDC cancellations, transfer cheques, demand posting, ATM dispute resolution, ATM shortage handling, reconciliation, special clearing, end-of-day balancing, and cash and transaction reporting. Ensure compliance with the bank&rsquo;s policies and procedures align with regulatory requirements.
 
 
 
 
 
 
 Cash Handling and Balancing
 
 :
 
 
 Manage cash transactions, ensuring accurate handling of large volumes of cash. Monitor cash levels in teller drawers and balance cash at the beginning and conduct end-of-day cash balancing and promptly reporting and resolving any discrepancies. Check for counterfeit notes and follow procedures to handle suspected counterfeit currency in line with bank policy and regulatory guidelines. Ensure adherence to the bank&rsquo;s processes on all transactions, including counterfeit note detection, transaction thresholds for cash deposits, vault procedures and other applicable guidelines.
 
 
 
 
 
 
 Compliance and Risk Management
 
 :
 
 
 Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 
 
 Compliance and Adherence to Consumer Protection Regulation and Standards:
 
 <ul>
 <li>
 Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
 </li>
 <li>
 Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
 </li>
 <li>
 Ensure adherence to the guideline for people of determination and vulnerable people.
 </li>
 <li>
 Ensure customer complaints are logged and resolved on timely basis.
 </li>
 </ul>
 
 
 
 
 
 Record Keeping and Documentation
 
 :
 
 
 Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 
 
 
 
 
 
 Cross-Selling and Recommendation
 
 :
 
 
 Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 
 
 
 
 
 
 Team Collaboration
 
 :
 
 
 Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 
 
 
 
 
 
 Continuous Improvement
 
 :
 
 
 Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 
 
 
 
 
 
 Job Requirements (Qualifications/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 Minimum high school diploma or a bachelor&rsquo;s degree in finance, business administration or any related field is preferred.
 </li>
 <li>
 Minimum 1 year of experience in a cash-handling role, experience in banking or financial services is preferred.
 </li>
 </ul>
 
 
</div>

Teller, Branch Banking - Dubai, Retail Banking (Emirati Talent)

HSBC

<div>Unsecured Portfolio Manager - UAE National (20008)<div> 
Some careers prize diversity more than others.</div><div> 
</div>If you&rsquo;re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.
HSBC International Wealth and Premier Banking is our global business providing products and services such as bank accounts, credit cards, personal loans, instalment lending, mortgages and saving accounts, as well as asset management, insurance, wealth management and private banking that best suit our customers&rsquo; needs. 
In this role you will:<ul><li>
Drive profitable cards sales growth, responsible for card customers&rsquo; life cycle management from on boarding till retention covering activation and ongoing engagement.</li><li>
Own cards KPIs related to activation and spends</li><li>
Support to design &amp; implement strategies to achieve engagement targets, spend activation. Deploy data backed insights to identify targets &amp; execute actions.</li><li>
Establish a close working relationship with stakeholders and delivery partners, actively managing dependencies between teams and other projects and programs.</li><li>
Identify &amp; lead capabilities efforts to deploy customer centric digital solutions, new product(s) opportunities.</li><li>
Ensure compliance of relevant regulations &amp; company policies</li><li>
Support to x-sell/scale Personal loans to the existing book</li><li>
Ensure Cards policies and processes are fair, compliant, customer-centric and commercially sustainable across all stages of the customer life cycle and engagement activities.</li><li>
Maintain HSBC internal control standards, including the timely implementation of internal and external audit observations together with any issues raised by external regulators.</li><li>
Focus on improving cards spends and revenues
</li><li>Adopt the Value Streams and Agile ways of working to efficiently deliver products and process streamlining to both clients and frontline colleagues</li><li>
The role holder is responsible for Portfolio Management of Propositional Cards and grow the spend
</li><li>Provide management direction to achieve a high level of employee engagement.
</li><li>Ensure the business is managed within the requirements of the GSM and FIMs and within an operational risk framework.</li><li>
Provides strong oversight over all regulatory and compliance matters, including the management of risk for Cards Products</li></ul> 
To be successful in the role, you should meet the following requirements:<ul><li>
Graduation degree is REQUIRED &ndash; to secure a UAE Visa and Work Permit.</li><li>
Bachelor&rsquo;s degree in Business, Finance, Economics/Statistics, or a related field.</li><li>
Preferably 2 years of Banking experience in retail Product, portfolio, risk, Finance, Distribution or Marketing function with preferably 2 years of cards product and portfolio experience.</li><li>
Knowledge and experience of a retail banking business in an emerging market</li><li>
Excellent customer relationships</li><li>
Strong analytical skills</li><li>
Communication and engagement skills</li><li>
Consultative approach to decision making</li><li>
Ability to gain consensus and agreement between geographically diverse countries and cultures</li><li>
HSBC UAE (except DIFC and ADGM employees) &ndash; hence in line with the term of work permit, a 4 years&rsquo; contract would be issued.</li></ul><div> 
For further details and application information please visit our careers site, searching under reference number 20008.</div><div></div><div> 
You&rsquo;ll achieve more at HSBC.</div><div>
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</div><div>
Issued by The Hong Kong and Shanghai Banking Corporation Limited.</div></div><div></div>

Unsecured Portfolio Manager - UAE National

<div>
 
 Job Description
 
 
 
 
 We are looking for dynamic individuals to join our Priority Banking Team
 
 
 
 
 Organization Unit Purpose
 
 
 
 Priority Banking manages affluent customer relationships and provides the full range of products and services to meet their financial needs. The division focuses on acquiring, onboarding, and growing customers with Priority Banking eligibility.
 
 
 
 Job Purpose
 
 
 
 The role is responsible for driving new client acquisition and promoting Priority Banking products and services. The role focuses on expanding the high-value client base, increasing revenue through tailored solutions, and ensuring an exceptional customer experience. This position requires strong sales capability, product knowledge, relationship-building skills, and adherence to compliance and risk guidelines.
 
 
 
 Job Content
 
 
 
 <ul>
 <li>
 Proactively engage in sales activities to acquire Priority Banking clients.
 </li>
 <li>
 Promote and cross-sell a full range of Priority Banking products (accounts, cards, investments, etc.).
 </li>
 <li>
 Develop and execute sales strategies to achieve monthly and quarterly business targets. Maintain robust knowledge of Priority Banking value proposition, benefits, and eligibility criteria.
 </li>
 <li>
 Ensure accurate customer profiling for Priority Banking onboarding.
 </li>
 <li>
 Identify, qualify, and secure new high-value clients eligible for Priority Banking.
 </li>
 <li>
 Build and maintain a strong sales pipeline to ensure consistent acquisition.
 </li>
 <li>
 Conduct market research to identify new business opportunities and potential client segments.
 </li>
 <li>
 Organize and participate in sales activations, roadshows, and corporate engagements to drive acquisition.
 </li>
 <li>
 Build long-term relationships with newly onboarded Priority clients to ensure retention and satisfaction.
 </li>
 <li>
 Conduct onboarding calls/meetings to understand client needs and provide suitable Priority Banking solutions.
 </li>
 <li>
 Ensure timely resolution of client concerns.
 </li>
 <li>
 Ensure all sales activities are conducted in line with bank policies, risk requirements, and regulatory guidelines.
 </li>
 <li>
 Stay updated on compliance requirements and implement changes as needed.
 </li>
 <li>
 Coordinate with Group Marketing to support Priority Banking campaigns and initiatives.
 </li>
 <li>
 Participate in events, activations, and client engagements to promote Priority Banking.
 </li>
 <li>
 Assist in organizing sales setups at strategic high-traffic locations
 
 
 </li>
 </ul>
 
 Qualifications And Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree holder
 </li>
 <li>
 At least 2 years UAE banking sales experience particularly with Priority Banking
 </li>
 <li>
 Possesses in depth knowledge of the various dimensions of the market industry. Identifies areas for new or additional business. Possesses good understanding of policies &amp; their implications.
 </li>
 <li>
 Excellent communication skills, result oriented, capable to develop others, good public relations, perseverance
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 EIB
 
 
 Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.
 
 
 As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management &amp; Training and Development programmes to help them excel professionally and achieve success in their chosen career.
 
 
 Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion &amp; commitment and guide them to become the future leaders of the organization as well as the overall financial sector.
 
 
 We are driven by our values of Innovation, Customer Service, Ambition &amp; Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.
</div>

Assistant Manager - Priority Banking Acquisition

<div>We are looking for dynamic individuals to join our Priority Banking Team
Organization Unit Purpose
Priority Banking manages affluent customer relationships and provides the full range of products and services to meet their financial needs. The division focuses on acquiring, onboarding, and growing customers with Priority Banking eligibility.
Job Purpose
The role is responsible for driving new client acquisition and promoting Priority Banking products and services. The role focuses on expanding the high-value client base, increasing revenue through tailored solutions, and ensuring an exceptional customer experience. This position requires strong sales capability, product knowledge, relationship-building skills, and adherence to compliance and risk guidelines.
Job Content
<ul><li>Proactively engage in sales activities to acquire Priority Banking clients.
</li><li>Promote and cross-sell a full range of Priority Banking products (accounts, cards, investments, etc.).
</li><li>Develop and execute sales strategies to achieve monthly and quarterly business targets.
 
Maintain robust knowledge of Priority Banking value proposition, benefits, and eligibility criteria.
</li><li>Ensure accurate customer profiling for Priority Banking onboarding.
</li><li>Identify, qualify, and secure new high-value clients eligible for Priority Banking.
</li><li>Build and maintain a strong sales pipeline to ensure consistent acquisition.
</li><li>Conduct market research to identify new business opportunities and potential client segments.
</li><li>Organize and participate in sales activations, roadshows, and corporate engagements to drive acquisition.
</li><li>Build long-term relationships with newly onboarded Priority clients to ensure retention and satisfaction.
</li><li>Conduct onboarding calls/meetings to understand client needs and provide suitable Priority Banking solutions.
</li><li>Ensure timely resolution of client concerns.
</li><li>Ensure all sales activities are conducted in line with bank policies, risk requirements, and regulatory guidelines.
</li><li>Stay updated on compliance requirements and implement changes as needed.
</li><li>Coordinate with Group Marketing to support Priority Banking campaigns and initiatives.
</li><li>Participate in events, activations, and client engagements to promote Priority Banking.
</li><li>Assist in organizing sales setups at strategic high-traffic locations
</li></ul>Qualifications and Skills
<ul><li>Bachelor&rsquo;s Degree holder
</li><li>At least 2 years UAE banking sales experience particularly with Priority Banking
</li><li>Possesses in depth knowledge of the various dimensions of the market industry. Identifies areas for new or additional business. Possesses good understanding of policies &amp; their implications.
</li><li>Excellent communication skills, result oriented, capable to develop others, good public relations, perseverance</li></ul></div>

Explore 1869+ Banking manager in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

1869 banking manager jobs IN Dubai United Arab Emirates

Head of Employee Banking & Business Development

Technical Manager | Core Banking Packages | Dubai

Assistant Manager - Business Banking Advisory

Teller, Branch Banking - Dubai, Retail Banking (Emirati Talent)

Unsecured Portfolio Manager - UAE National

Assistant Manager - Priority Banking Acquisition

Assistant Manager - Priority Banking Acquisition