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Early Approve Commercial Broker

We are seeking a dynamic and results-driven Sales Officer to promote and sell banking products such as credit cards, personal loans, and accounts. The ideal candidate will be responsible for generating leads, closing sales, and achieving monthly targets through direct customer interaction.Reporting person: Mr. Noushad.Key Responsibilities:<ul><li>Promote and sell banking products (e.g., credit cards).</li><li>Conduct direct sales activities including outdoor marketing, cold calling, and lead generation.</li><li>Meet assigned sales targets on a monthly basis.</li><li>Maintain relationships with customers to ensure high levels of satisfaction and referrals.</li><li>Educate customers on product features, benefits, and compliance requirements.</li><li>Collect and verify required documentation from customers for application processing.</li><li>Requirements:</li><li>Proven experience in direct sales, preferably in the banking or financial services industry.</li><li>Strong communication and negotiation skills.</li><li>Customer-focused with a professional attitude.</li><li>Basic understanding of banking products and processes.</li><li>Banking sales experience from your home country will also be considered an added advantage.</li><li>Freshers are also Welcome.</li></ul>Job Types: Full-time, PermanentContact-0522734044Job Types: Full-time, Permanent

SALES OFFICER - BANKING

United Arab Bank

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 
 The Sales and Service Officer plays a key role in driving UAB&rsquo;s Retail Banking growth by acquiring new customers, cross-selling products, meeting targets for Credit Cards, Loans, Top-ups, Islamic Finances and onboarding new customers. The role ensures excellent customer service and contributes to a positive customer experience by addressing inquiries and resolving issues promptly, while promoting the bank&rsquo;s products and services as appropriate, and maintaining compliance with CPR regulations ensuring the overall success of branch banking services.
 
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 
 
 Customer Service
 
 :
 
 
 Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 
 
 
 
 
 
 Account Maintenance
 
 :
 
 
 Provide full account services including assisting with account opening, closure, KYC updates, loan/financing settlements, credit card cancellations and handling ATM related inquiries and requests to ensure all documentation is accurate and complete while delivering exceptional service across all banking products and services.
 
 
 
 
 
 
 Product Knowledge
 
 :
 
 
 Maintain comprehensive up to date knowledge of the bank&rsquo;s full range of products and services, including loans/financings, credit cards, deposits, insurance, digital banking and Islamic banking solutions. Understand product features, benefits, terms, and eligibility criteria to effectively address customer inquiries and provide personalized recommendations. Stay informed about new product launches, policy updates and market trends to proactively meet customer needs and contribute to achieving branch targets. Collaborate with colleagues to share insights and ensure consistent messaging about the bank&rsquo;s offerings.
 
 
 
 
 
 
 Customer Retention
 
 :
 
 
 Build and maintain strong relationships with customers by delivering exceptional service and addressing their needs effectively and act as a trusted advisor offering guidance on financial decisions and ensuring customers feel valued and supported, contributing to higher retention rates. Proactively follow up on customer feedback, resolve issues promptly to enhance their overall experience and loyalty. Educate customers about value added services and alternative channels, such as mobile banking and self-service options to improve customer satisfaction.
 
 
 
 
 
 
 Complaint Resolution
 
 :
 
 
 Handle customer complaints professionally and efficiently by actively listening, understanding their concerns and providing timely solutions. Ensure all complaints are resolved in line with bank policies and escalate complex issues to the appropriate department when necessary. Maintain clear communication with customers throughout the resolution process to ensure their satisfaction and reinforce trust.
 
 
 
 
 
 
 Compliance and Risk Management
 
 :
 
 
 Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 
 
 Compliance and Adherence to Consumer Protection Regulation and Standards:
 
 <ul>
 <li>
 Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
 </li>
 <li>
 Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
 </li>
 <li>
 Ensure adherence to the guideline for people of determination and vulnerable people.
 </li>
 <li>
 Ensure customer complaints are logged and resolved on timely basis.
 </li>
 </ul>
 
 
 
 
 
 Record Keeping and Documentation
 
 :
 
 
 Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 
 
 
 
 
 
 Cross-Selling and Recommendation
 
 :
 
 
 Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 
 
 
 
 
 
 Team Collaboration
 
 :
 
 
 Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 
 
 
 
 
 
 Continuous Improvement
 
 :
 
 
 Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 
 
 
 
 
 
 Technology Proficiency:
 
 
 
 Efficiently use the bank&rsquo;s digital platform efficiently to process transactions and manage customer queries, ensuring high productivity and service efficiency. Actively promote alternative channels such as the digital lobby, mobile banking and internet banking to enhance the customer experience and encourage customers to adopt convenient banking solutions.
 
 
 
 
 
 
 Job Requirement (Qualification/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 A Bachelor&rsquo;s Degree in Business Administration, Finance, Accounting or related field.
 </li>
 <li>
 Additional certifications in banking or customer service.
 </li>
 <li>
 Minimum 2- 3 years of experience in a retail banking or branch banking environment.
 </li>
 <li>
 Proven track record in customer service and sales roles.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 </ul>
 
 
</div>

Sales & Service Officer, Branch Banking - Dubai, Retail Banking

We are looking for a skilled and motivated Personal Loan or Sales Officer with solid UAE experience in banking or financial sales. The ideal candidate will be responsible for sourcing, evaluating, and processing personal loan applications while ensuring compliance with bank policies.Key Responsibilities<ul><li>Source potential clients through cold calling, referrals, existing networks,and Field visit.</li><li>Promote personal loan products and explain features, benefits, and eligibility criteria to customers.</li><li>Verify customer documents and ensure accurate completion of application forms.</li><li>Meet monthly sales targets and contribute to team performance.</li><li>Maintain strong relationships with customers to ensure repeat business and referrals.</li><li>Coordinate with the backend operations team for application processing.</li><li>Stay updated with bank guidelines, credit policies, and product knowledge.</li><li>Ensure compliance with UAE Central Bank regulations and company standards.</li></ul>Requirements<ul><li>Minimum 1&ndash;2 years of UAE experience in personal loans, banking sales, or financial services.</li><li>Strong communication and persuasive sales skills.</li><li>Proven track record of achieving sales targets.</li><li>Knowledge of UAE banking/credit guidelines.</li><li>Ability to work independently and in a team.</li><li>Excellent customer service and negotiation skills.</li><li>Immediate joiners preferred.</li></ul>Benefits<ul><li>Salary: Based on experience.</li><li>Attractive incentive structure &ndash; high earnings potential.</li><li>Career growth opportunities within the company.</li><li>Only applicants with prior UAE banking experience will be considered.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED7,000.00 per month

Sales Officer/ Personal Loan Banking

Innovation driven marketing management

We are hiring professionals for sales of Business banking products for leading banks in UAE .Products:- Business Loans | Trade Finance | Working Capital Solutions | POS loansMandatory requirements - min 6 months experience in business banking SME in UAEResponsibilities:-Identify and target SME and Corporate clients with financing needs.-Evaluate and qualify leads to match the right product solutions.-Engage in business development and convert prospects into long-term banking relationships.Candidate Requirements:-Proven experience in acquiring SME or Corporate clients for financial products.-Strong background in B2B sales and relationship management.Excellent communication and client engagement skills.Compensation &amp; Benefits:Fixed Salary: Based on experience and expertise.Incentives: Among the best in the industry.Job Type: Full-timePay: AED3,000.00 - AED7,000.00 per monthExperience:<ul><li>Business banking in UAE: 1 year (Required)</li></ul>

Relationship Officer-Business Banking

The Masterminds International

Senior Investment Officer Location: Dubai, UAEAbout Vardain HoldingsVardain Holdings is a diversified investment and operating group with interests across real estate, technology, financial services, energy, etc. sectors. The Group is focused on long-term value creation through strategic investments, partnerships, and disciplined capital deployment.As part of its next phase of growth, Vardain Holdings is strengthening its senior investment leadership to expand its investor base and execute strategic capital-raising initiatives.Role OverviewWe are seeking an accomplished Senior Investment Officer to play a pivotal role in sourcing, structuring, and securing investment capital for Vardain Holdings. This is a senior, highly visible position, requiring deep investor relationships, commercial judgment, and the ability to operate credibly at C-suite and Board level.The successful candidate will bring a strong network of investors in Dubai, the wider GCC, and internationally, and will be responsible for managing the full investment lifecycle&mdash;from origination to closing and ongoing investor relations.Key ResponsibilitiesCapital Raising &amp; Investor OriginationIdentify, engage, and secure equity and/or structured investment capital from:<ul><li>Family offices</li><li>High-net-worth individuals (HNIs)</li><li>Institutional investors</li><li>Strategic and corporate investors</li><li>Leverage existing personal investor relationships to drive capital inflows</li><li>Actively expand and deepen Vardain Holdings&rsquo; investor network in the UAE, GCC, and global markets</li></ul>Investment ExecutionLead the end-to-end investment process, including:<ul><li>Investor targeting and outreach</li><li>Investment pitching and negotiations</li><li>Due diligence coordination</li><li>Structuring and closing of transactions</li><li>Work closely with internal teams to develop investment memoranda, pitch decks, financial models, and data rooms</li><li>Support structuring of investment terms aligned with the Group&rsquo;s strategic and financial objectives</li></ul>Strategic Advisory &amp; Leadership<ul><li>Advise the Group CEO and Board on capital strategy, investor sentiment, valuation considerations, and market trends</li><li>Contribute to broader corporate development and strategic initiatives</li><li>Represent Vardain Holdings in senior-level investor meetings, conferences, and private forums</li><li>Uphold the Group&rsquo;s reputation through professionalism, discretion, and strong governance standards</li></ul>Investor Relations<ul><li>Manage and nurture long-term investor relationships post-investment</li><li>Ensure clear, consistent communication with investors on performance and strategic direction</li></ul>Candidate ProfileExperience &amp; Background<ul><li>10&ndash;15+ years of experience in investment banking, private equity, venture capital, corporate finance, family office, or senior capital-raising roles</li><li>Demonstrated and verifiable track record of successfully raising capital</li><li>Strong understanding of investment structuring, valuations, and deal execution</li><li>Experience working directly with founders, CEOs, and Boards</li></ul>Network &amp; Market Presence<ul><li>Well-established investor network, ideally across:</li><li>Dubai and the UAE</li><li>GCC region</li><li>Select international markets</li><li>High level of credibility and trust within the investor community</li></ul>Personal Attributes<ul><li>Senior presence with strong negotiation and communication skills</li><li>Commercially astute, relationship-driven, and execution-focused</li><li>High degree of integrity, discretion, and professionalism</li><li>Willingness to be based in Dubai.</li></ul>What Vardain Holdings Offers<ul><li>A senior leadership role with direct influence on capital strategy and growth</li><li>Close collaboration with Group leadership and Board members</li><li>Competitive compensation package, including performance-based incentives</li><li>Long-term growth opportunity within a dynamic and expanding investment group</li></ul>Application ProcessInterested candidates are invited to apply with a detailed CV. All applications will be handled with strict confidentiality.Job Type: Full-timePay: From AED7,500.00 per monthWork Location: In person

Senior Investment Officer

Emirates Islamic

Acquire New-To-Bank clients with focus on high value deposit customers to bring budgeted NNM to the bank and also maintain profitable SME liability/deposits relationships which will help to meet the individual and Unit targets.
<ul>
 <li>Seek out opportunities to actively market NTB SME relationships in line with bank s policy and procedures / sharia laws.</li>
 <li>Regularly review the market trends to identify profitable opportunities in selected segments in line with Bank s overall policy and risk appetite.</li>
 <li>Manage in absence of the Unit Head, a team of RM/RO/CSRs and provide leadership to Business Banking RMs and ROs to acquire and grow relationships selectively and satisfy transactional needs of Business Banking customers.</li>
 <li>Undertake regular reviews of the assigned SME customer portfolio and update KYC to ensure compliance with regulatory requirements</li>
 <li>Take personal responsibility for the establishment and maintenance of key relationships to leverage business achievement.</li>
 <li>Identify and analyze the areas of potential risk under the portfolio and find appropriate solutions.</li>
 <li>Keep aware of market trends, competitors offerings, and latest products development.</li>
 <li>Implement agreed relationship management approaches in order to project the Bank s image in the market and achieve targeted volumes/revenues</li>
 <li>Build critical customer relationships and implement customer service policies and standards consistently in order to sustain and enhance customer satisfaction and retention.</li>
 <li>Track customer satisfaction and solicit feedback to identify improvement opportunities. Adhere to customer service standards set by management.</li>
 <li>Visit key customers on regular basis to strengthen business relationships, ascertain customer needs and extend proper service.</li>
 <li>Receive customers and address their requests and complaints in a timely manner. Whenever needed, contact customer service groups and processing units to ensure satisfactory service standards are met.</li>
 <li>Participate in setting service levels and standards. Take personal responsibility to provide assistance in customers complex issues.</li>
 <li>Ensure effective utilization of accounts opened in order to maximize liabilities targets identified (Casa, Fixed Deposits). Identify loss making customers and devise ways to improve their profitability (cross-selling, up-selling or encourage to leave - Exit). Continuously seek to increase revenue margins to be generated from customers.</li>
 <li>Ensure permanent profitable customer transactions vis- -vis the associated risks. Recognize early warning signals of unsatisfactory account conduct.</li>
 <li>Visiting customers, conducting credit reviews and proposing appropriate recommendations.</li>
 <li>Regular review of available documentations to ensure perfection of the same at all times.</li>
 <li>Regular review and monitoring of accounts performance to identify areas of potential growth and/or risk.</li>
 <li>Protect sensitive customer and bank information are appropriately handled and be vigilant in driving staff behaviour, holding them accountable for any violation of policy.</li>
 <li>Adhere and comply with EIs internal applicable policies and procedures as well as governing regulations issued by concerned authorities.</li>
 <li>Cooperate and facilitate work of internal audit and risk management to address gaps, and respond to audit reports within agreed deadlines. Monitor money laundering activities, and coordinate remedial actions with management.</li>
 <li>Report of any discrepancies to management.</li>
 <li> Cntinuously strive for self development and improvement by identifying training needs and communicating same to line manager for action.</li>
 <li>Provide process improvement, product improvement related and sales campaign suggestions to the UH/HOD</li>
</ul>

Relationship Manager - Business Banking

<div>About us 
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.
At the bank, we serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.
We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region. 
What You Will Be Doing 
Operational Processes 
<ul><li>Ensure that transactions are processed in line with CRAD Framework &amp; PFDs/SOPs with 100% accuracy.
</li><li>Ensure that loan disbursed are as per the disbursement controls in FRS/EFRS
</li>Ensure accurateness in all internal and external reporting <li>- Other MISs
</li>Due diligence in executing /preparing of transactions and error rate must be less than 1%. 
<li>
</li></ul>Operational Compliance 
<ul><li>Ensure all audit issues are addressed in a timely manner
</li><li>Ensure that transactions are carried out in line with the ongoing recommendations made by management (Internal Circulars)
</li><li>Assist CRAD in achieving satisfactory audit rating.
</li><li>Understand and adhere to policy, procedures, and guidelines ongoing basis.
</li><li>Compliance with Circulars / CRAD framework/ PFDs.
</li>Minimal adverse audit observations. 
<li>
</li></ul>Customer Service 
<ul><li>Ensures TATs for activities are within target levels.
</li><li>Meet TAT as per agreed SLA with BUs &amp; timely appropriate response to ensure BU queries / complaints / reports / queries from GCD/ reduce disruptive transactions.
</li>Responses to BUs to be in line with queries raised and with 100% accuracy. 
<li>
</li></ul>Initiative Projects 
<ul><li>Ensure proactive lead and participation in UAT/ implementation of all projects assigned within the agreed timelines.
</li><li>Assist and implement CRAD project portfolio &amp; process improvement initiatives.
</li><li>Provide at least 2 process related initiatives which can be implemented in the department to improve the process &amp; the quality of the activities carried out by the unit.
</li><li>Provide at least 2 Control related initiatives to reduce the errors highlighted during the current QA/INA.
</li>Implement Automation of reports and tracking mechanism for the manual activities at CRAD 
<li>
</li></ul>Employee Self 
<ul><li>Develop technical &amp; soft skills of self-attending both with L&amp;D for both internal &amp; external programs assigned by the managers.
</li><li>Continuous updating of process / procedures in vogue from time to time &amp; measuring up the training needs in line with the Training Schedule in consultation with supervisor. Ensure completion of all mandatory training within timelines.
</li><li>To update awareness of the procedure and significance of the tasks assigned through knowledge of CRAD Framework, PFDs, and operational related manuals.
</li>Develop new skills and technique to assist in the assigned tasks and to improve quality of work. 
<li>
</li></ul>What We are Looking for 
<ul><li>3 -5 years in the Banking /Finance industry preferably in Corporate.
</li><li>Local experience of Laws governing the Banking Industries
</li><li>Knowledge of corporate products, MIS, computer literacy &amp; any corporate banking system
</li><li>Ability to read and comprehend banking terms.
</li><li>Team player and flexible in approach
</li><li>Initiative oriented thinking to achieve self-development and growth.
</li><li>Applicant must be a UAE national
</li>To have completed minimum Undergraduate level education or above. 
<li>
</li></ul>What We Offer You 
<ul><li>Competitive salary package.
</li><li>Strong emphasis on work-life balance and employee wellbeing.
</li><li>Access to world-class Learning &amp; Development platforms for career growth.
</li><li>Generous annual leave and comprehensive Private Healthcare coverage.
</li>Preferential banking facilities for employees. 
<li>
</li></ul>Why Join Us 
At Emirates NBD, we aim to be the employer of choice by helping you unlock your true potential through the right opportunities. We are reimagining the future of work to ensure every employee thrives in an environment that promotes growth, upskilling, and the development of digital skills. Our goal is to empower our employees to build meaningful careers with experiences that shape their future and contribute to Emirates NBD&rsquo;s success. Regardless of your background, location, or preferences, we want every employee to feel connected and engaged as part of the Emirates NBD Services team.</div>

Operations Officer

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