accountant

finance manager

senior accountant

business analyst

office administrator

banking officer

First Abu Dhabi Bank (FAB)

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Now it&rsquo;s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We&rsquo;re looking for the brightest and best to help us reach our goals and we&rsquo;ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry.
 <br/>
 <br/>
 <strong>
  Job Description
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  <br/>
 </strong>
 <strong>
  JOB PURPOSE:
  <br/>
  <br/>
 </strong>
 To support the Area Manager &amp; Relationship Managers to grow their assigned portfolio of liabilities customers in defined geographical markets covering service and customer support related activities
 <br/>
 <br/>
 <strong>
  Key Accountabilities
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  <br/>
 </strong>
 <strong>
  This section shall not be customised to reflect accountabilities which may be unique to one role. Please use Section 5 to capture any accountabilities specific to the role which are over and above those mentioned in this section.
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer Excellence:
  </li>
  <li>
   Formulate &amp; manage end to end process for all customer communication.
  </li>
  <li>
   Ensure adherence to customer complaint management process by ensuring effective coordination with internal team members, product managers and relevant stakeholders.
  </li>
  <li>
   Responsible to engage with process owners and internal stakeholders for the purpose of NPS monitoring and achieve benchmark scores for the unit.
  </li>
  <li>
   Support implementation of KYC related projects and initiatives
  </li>
  <li>
   Ensure the On-boarding/KYC team processes cases within agreed TAT / SLA.
  </li>
  <li>
   Receive inbound customer calls redirected to RMs by Branches / Call Center / Client Services and attend till resolution of complaint / query response.
  </li>
  <li>
   Obtain customer information and reply to AML alerts raised on assigned accounts within timelines. Co-ordinate for issuance of Liability letter / No Liability letter and subsequent settlement of loan
  </li>
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   Seek approval and follow-up for reversal of charges incorrectly debited and not as per Schedule of Charges in Agreed charges.
  </li>
  <li>
   Co-ordinate with Customer and Branch in case of call back failures at Branches for transactions. Retrieve and provide bank statement to customers as per request.
  </li>
  <li>
   Arrange high value cash withdrawals / arranging approval for foreign currency withdrawals.
  </li>
  <li>
   Co-ordination with branch for special clearing of cheques, delivery of return cheques to customer PO box.
  </li>
  <li>
   Co-ordination with branch for issuance of foreign currency demand drafts / manager&rsquo;s cheque
  </li>
  <li>
   Follow up with branch for tracking of requests (in case of direct submission of requests in branch e.g.: TT requests / any other maintenance request
  </li>
  <li>
   Pro-actively work to maximize customer satisfaction and requirements of clients. Analyze process issues to streamline the overall customer experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Context
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Evaluate Existing Business Processes &amp; propose Process Improvements
  </li>
  <li>
   Creates processes and integrates voice of the customer insights into cross-functional action plans.
  </li>
  <li>
   Drives root cause analysis and work with all channels to identify and implement business process improvements that will prevent recurrence of issues
  </li>
  <li>
   Formulate &amp; manage end to end process for all customer communication
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Frameworks, Boundaries, &amp; Decision Making Authority
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Process excellence
  </li>
  <li>
   Customer experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  QUALIFICATIONS &amp; EXPERIENCE:
  <br/>
  <br/>
 </strong>
 Graduate with at least 3 years relevant local market knowledge in retail banking product and services
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 <br/>
 <ul>
  <li>
   Sound compliance, ops or product or sales governance background
  </li>
  <li>
   Customer obsessed, change focused pragmatist
  </li>
  <li>
   Good communication &amp; interpersonal skills
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   <br/>
  </li>
 </ul>
</div>


Specialist- Commercial Banking

BNP Paribas

<div><p>Branch operations team is the custodian of client&rsquo;s legal &amp; credit files and manages some of the cash management activities and instruction management operations for both trade and non-trade activities</p><p>
Mission is to support the business through excellent client service by handling client&rsquo;s operational requirement in the most efficient manner with customer oriented attitude while following bank&rsquo;s procedures and policies.</p><p>
Responsible for timely management of various mailboxes and tasks not limited to the below listed routine ones.</p><p></p><h2 class="jobSectionHeader"><b>
INSTRUCTIONS MANAGEMENT ACTIVITIES</b></h2><p></p><ul><div>
Responsible for handling transactions from clients for both trade and non-trade activities</div><div>
Responsible for initiating the requests and relay transactions using Twist/TradeAI/CAT to respective back offices.</div><div>
Responsible for scanning documents to CA team for activities related to client&rsquo;s documents</div><div>
Responsible for management of client&rsquo;s debit instructions to WPS team (where required)</div><div>
Responsible for safekeeping of client&rsquo;s legal files, including original indemnities related to FAX/ WPS/VAT/Trade/GPSSA/Courier etc</div><div>
Responsible for receiving/scanning to CTM team, documents related to client&rsquo;s credit facility.</div><div>
Responsible for safe keeping of client&rsquo;s credit files.</div><div>
Responsible for processing of all client&rsquo;s transactions as per defined TATs.</div><div>
Responsible for delivery of trade and nontrade related documents to clients ensuring proper endorsement as per procedure.</div><div>
Responsible for proper archiving and record maintenance of all trade/non-trade related documents/files.</div></ul><p></p><h2 class="jobSectionHeader"><b>
CASH MANAGEMENT ACTIVITIES</b></h2><p></p><ul><div>
Responsible for processing of inward/outward clearing &amp; transfer cheques.</div><div>
Responsible for processing of rejected inward/outward/transfer cheques.</div><div>
Responsible for managing override/exceptional transactions.</div><div>
Responsible for processing of Manager Cheques (Local currency).</div><div>
Responsible for processing of Demand Drafts (in foreign currency).</div><div>
Responsible for processing of Collection cheques (Local/Foreign currency)</div><div>
Responsible for processing of cheque Stop payments (lost/stolen).</div><div>
Responsible for the issuance/cancellation of standard/nonstandard cheque books</div><div>
Responsible for signature verification on client&rsquo;s letter/cheques for special treatment.</div><div>
Responsible for issuance /amendment and cancellation of capital certificate.</div><div>
Responsible for maintenance of cash margin/suspense accounts and its reconciliation/balancing.</div><div>
Responsible for management of funds related to stale cheques/dormant accounts &amp; its reporting.</div><div>
Responsible for daily proofing and reconciliation of clearing /suspense/internal accounts</div><div>
Responsible for retrieving/checking /filing of various reports related to the above activities.</div><div>
Responsible for producing statistic related to all assigned activities.</div><div>
Responsible for ORUS daily controls related to activities under own scope.</div><div>
Responsible for arranging archiving/filing of all related records.</div><div>
Assisting ALMT in placement of ODF on Saturdays and for fortnight reserve</div></ul><p></p><h2 class="jobSectionHeader"><b>
EXPECTED CONTRIBUTIONS</b></h2><p></p><ul><div>
Giving the inputs and contributing to the team and thereby adding value to the organization</div><div>
Getting cross trained and assisting team members with related tasks</div><div>
Being punctual to office and actively participating in team meeting and projects</div><div>
Act as back up when required and as instructed by the reporting line manager</div><div>
Direct contribution to BNP Paribas operational permanent control framework</div><div>
Contribute to the continual improvement of the bank's quality management systems</div></ul><p></p><h2 class="jobSectionHeader"><b>
COMPETENCIES, EXPERIENCES AND SKILLS</b></h2><p></p><ul><div>
Good Knowledge of banking systems and its usages.</div><div>
Good knowledge of banking activities, bank&rsquo;s policies, and procedures.</div><div>
Good knowledge of MS Office/Excel.</div><div>
Excellent communication skill and fluency in English language.</div><div>
Ability to work independently when needed.</div><div>
Team player who can contribute to meet deadlines and targets.</div><div>
Strong Client orientation and interaction skills</div><div>
Bilingual ability (English/Arabic) is a must</div><div>
Fresh graduate</div><div>
Experience: Up to 2 years experience is a plus</div><div>
Education: bachelors degree in a relevant field is a must</div></ul></div>

Branch Operation Officer - UAE Nationals Only with a family book

Early Approve Commercial Broker

<p><b>Job Summary:</b><br/>We are seeking an ambitious and target-driven Banking Sales Officer to join our Credit Card Department. The ideal candidate will be responsible for generating new business by acquiring customers, promoting credit card products, and achieving assigned sales targets in line with the bank&rsquo;s policies and compliance standards.</p><p><b>Key Responsibilities:</b></p><ul><li>Actively identify and approach potential customers to sell credit card products.</li><li>Meet or exceed monthly and quarterly sales targets as assigned by management.</li><li>Conduct customer profiling to match the right product with the customer&rsquo;s needs.</li><li>Build and maintain strong customer relationships to encourage repeat business and referrals.</li><li>Provide accurate product information and explain features, benefits, fees, and terms clearly.</li><li>Ensure compliance with bank policies, UAE Central Bank regulations, and KYC/AML procedures.</li><li>Report daily/weekly sales activity and maintain proper documentation.</li><li>Participate in sales campaigns, roadshows, and outdoor marketing activities.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree or equivalent qualification.</li><li>Minimum 1&ndash;2 years of experience in credit card or banking sales (preferred).</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Target-oriented with a proactive approach to sales.</li><li>Good knowledge of banking products, credit policies, and compliance requirements in the UAE.</li><li>Ability to work independently and in a team environment.</li></ul><p><b>Compensation &amp; Benefits:</b></p><ul><li>Competitive salary + attractive incentive structure.</li><li>Career growth opportunities within the banking sector.</li><li>Training and development support from management.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED2,500.00 - AED5,000.00 per month</p>

Banking sales agent

Emirates NBD

<div><p><b>About ENBD
</b></p><p>Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches.
</p><p>In line with the UAE Government&rsquo;s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family.<br>
</p><p></p><p><b>Job Overview:
</b></p><p>As a Compliance Officer at Emirates NBD, your role is to support the Regulatory Compliance Unit to set out and advise on the relevant regulatory requirements and expectations that the Bank must comply with and to provide regulatory and process related guidance pertaining to NPPAs to the respective business units as and when required; maintain the repository of regulatory notices, and advisory tracker.<br>
</p><p></p><p><b>Key Responsibilities:
 </b></p><ul><li>Maintain and update Regulatory Advisory tracker.
</li><li>Provide timely reviews and advice on regulatory compliance related matters in consultation with Manager/ Senior Manager Regulatory Advisory.
</li><li>Revert to respective business with regards to regulatory concerns/ queries.
</li><li>Raise any concerns or observations to the Manager - Regulatory Compliance to escalate proactive decision making at a senior level.
</li><li>Provide English translation for documents received in Arabic from the regulators.
</li><li>Timely dissemination of all regulatory comms within a 24-hour TAT
</li><li>Manage the NPPA Tracker
</li>Take initiative to highlight potential concerns, whilst suggesting potential solutions.<br>
<li>
</li></ul><p></p><p><b>Skills and Experience:
</b></p><ul><li>Bachelors Degree
</li><li>At least 2-3 years in a compliance / advisory role
</li><li>Previous experience in banking/regulatory environment
</li><li>Good understanding of CBUAE &amp; SCA Regulations
</li><li>Strong understanding of Banking and related products.
</li><li>Problem Solving.
</li><li>Good written and oral skills
</li><li>Ability to communicate at all levels of management</li></ul></div><p></p>

Compliance Officer (UAE National)

Emirates Islamic

First Abu Dhabi Bank

<div><b>Company Description</b><p><br>
Join the UAE&rsquo;s largest bank and one of the world&rsquo;s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting &amp; dynamic industry.</p><b><br>
Job Description</b><p><b><br>
JOB PURPOSE:
</b></p><p>To support Relationship Management Teams by providing operational services and support to their clientele, allowing them to focus on business growth and building new relationships for the bank.</p><p><b>
KEY ACCOUNTABILITIES:
</b></p><ul><li>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</li><li>
Demonstrate compliance to organisation&rsquo;s values and ethics at all times to support the establishment of a value drive culture within the bank.</li><li>
Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.</li><li>
Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies, and quality standards.</li></ul><p><b>
Job Context
</b></p><p><b>Specific Accountability</b></p><p>
The key objective of the Senior Officer would be to act as a liaison between clients and other internal departments of the bank.</p><p>
Senior Officer would endeavor to enhance the client experience by servicing clients and providing them with<br>
operational and administrative support.</p><p>
Senior Officer serves the complete set of CCIB &amp; IB clients which includes:</p><ul><li>
Attend to client service requests and arrange to provide appropriate service either directly or by interacting with other Internal Departments or branches but not limited to the below</li></ul><ul><li>
Account maintenance activities</li><li>
Corporate Credit Card operation</li><li>
Balance confirmation letters</li><li>
PDC Memos</li><li>
Account confirmation letter/Statement Printing Request</li><li>
Closure letters</li><li>
RM inquiries</li><li>
Attending walk in clients to accept request on behalf of RM.</li><li>
Exception handling etc.</li><li>
SharePoint/ BPMS /DMS/ T24 (App)</li></ul><ul><li>
Attend to RM&rsquo;s issues and grievances and resolve or provide solution. Also support in mitigating the factors that resulted in the client complaint/ grievance.</li><li>
Collect appropriate documentation required as per bank&rsquo;s / regulatory requirement.</li><li>
Timely and effective communications to be maintained with internal stakeholders by complying with TATs &amp; SLAs agreed by CCS with other operational units.</li><li>
Manage up-to-date records of all correspondences and handled/ resolved queries and service requests.</li><li>
Responsible for all security items held under their custody and assure to obtain all proof of delivery as per the bank policy and procedure.</li><li>
Study and identify areas of improvement guarding the risk factors attached to them.</li><li>
To assist the Manager in enhancing Customer Experience Centre from CCS transactional experience</li></ul><p></p><b><br>
Qualifications</b><p><b><br>
Minimum Qualification</b></p><ul><li>
University Degree in Commerce or Banking.</li></ul><p><b>
Minimum Experience</b></p><ul><li>
Minimum 2 years of experience in a Bank with an exposure to Banking Operations</li><li>
Knowledge of general Banking principles.</li><li>
Good working knowledge of Back-office operating procedures.</li><li>
Excellent communication skills in written / spoken at all levels.</li><li>
Analytical, Self-motivated, energetic, flexible, dynamic, problem-solver, ready to work in a challenging environment.</li><li>
Must be able to work in a cooperative team environment.</li></ul><p>
Ability to work in a fast-paced environment where attention to detail, accuracy and efficiency are of high importance</p></div>

Senior Officer- CCS Centre (Emiratized role )

AKIKO GLOBAL COMMERCIAL BROKER L.L.C

<p><b>Pay:</b> 2,000.00 (AED) - 8,000.00 (AED) per month</p><p>Job description:</p><p><b>We Are Hiring!!!</b></p><p><b>Position:</b> Sales Officer &ndash; Credit Cards<br/><b>Location:</b> 703, Bank Street Building, Bur Dubai, Dubai, UAE</p><p>Are you a passionate and results-driven sales professional? This is your opportunity to build a rewarding career in <b>credit card sales</b> with a fast-growing and dynamic organization in the financial services sector!</p><p><b>Key Responsibilities:</b></p><ul><li>Identify and pursue <b>credit card sales opportunities</b> through leads, referrals, and market outreach.</li><li>Promote and sell <b>credit card products</b> to potential clients in line with company guidelines.</li><li>Provide clients with accurate product information, ensuring compliance with banking policies and procedures.</li><li>Build and maintain strong customer relationships to ensure repeat business and referrals.</li><li>Achieve and exceed assigned <b>monthly sales targets</b>.</li></ul><p><b>Requirements:</b></p><ul><li>Prior <b>experience in banking sales</b> (credit cards or personal loans) in the UAE or home country.</li><li>Strong knowledge of banking products, especially <b>credit cards</b>.</li><li>Excellent communication, presentation, and negotiation skills.</li><li>Positive attitude, self-motivated, and target-oriented.</li><li>Must be available in UAE for <b>offline interviews</b>.</li></ul><p><b>What We Offer:</b></p><ul><li><b>Salary:</b> Competitive base salary + attractive incentives.</li><li><b>Career Growth:</b> Opportunities for professional development and advancement.</li><li><b>Benefits:</b> Visa, health insurance, and other perks as per company policy.</li></ul><p><b>Job Type:</b> Full-time, Permanent</p><p>If you have the passion and relevant experience in <b>credit card sales</b>, walk in and join our dynamic team today!</p><p>Job Types: Full-time, Permanent, Fresher</p><p>Application Question(s):</p><ul><li>Candidate must be available in UAE for Offline Interview</li></ul><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: AED2,000.00 - AED8,000.00 per month</p><p>Application Question(s):</p><ul><li>Must be available in UAE for Offline Interview.</li></ul>

Sales Representative

Explore 349+ Banking officer in Dubai this September. Find roles across top companies and apply now to boost your career.

349 banking officer jobs IN Dubai

Specialist- Commercial Banking

Branch Operation Officer - UAE Nationals Only with a family book

Banking sales agent

Compliance Officer (UAE National)

Compliance Officer (UAE National)

Senior Officer- CCS Centre (Emiratized role )

Sales Representative