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business development officer Jobs in Dubai

business development officer

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Early Approve Commercial Broker

We are looking for a skilled and motivated Personal Loan Officer with solid UAE experience in banking or financial sales. The ideal candidate will be responsible for sourcing, evaluating, and processing personal loan applications while ensuring compliance with bank policies.Key Responsibilities<ul><li>Source potential clients through cold calling, field visits, referrals, and existing networks.</li><li>Promote personal loan products and explain features, benefits, and eligibility criteria to customers.</li><li>Verify customer documents and ensure accurate completion of application forms.</li><li>Meet monthly sales targets and contribute to team performance.</li><li>Maintain strong relationships with customers to ensure repeat business and referrals.</li><li>Coordinate with the backend operations team for application processing.</li><li>Stay updated with bank guidelines, credit policies, and product knowledge.</li><li>Ensure compliance with UAE Central Bank regulations and company standards.</li></ul>Requirements<ul><li>Minimum 1&ndash;2 years of UAE experience in personal loans, banking sales, or financial services.</li><li>Strong communication and persuasive sales skills.</li><li>Proven track record of achieving sales targets.</li><li>Knowledge of UAE banking/credit guidelines.</li><li>Ability to work independently and in a team.</li><li>Excellent customer service and negotiation skills.</li><li>Immediate joiners preferred.</li></ul>Benefits<ul><li>Salary: AED 4,000 &ndash; 7,000 (based on experience).</li><li>Attractive incentive structure &ndash; high earnings potential.</li><li>Career growth opportunities within the company.</li><li>Supportive and professional work environment.</li></ul>Job Types: Full-time, PermanentPay: AED4,000.00 - AED7,000.00 per month

Personal loan- Banking officer

Finarise commercial brokers llc

We're hiring! Sales Executive and Senior Sales Executive for SME business loan (FOR ONE OF THE UAE LEADING BANK). Salary: AED 3000 - AED 5000 Job Location &ndash; Dubai Job Type &ndash; Permanent Job Requirements: 1. Good knowledge of Banking products and risk. 2. Understanding of UAE Banking practices and regulations. 3. Visit prospect companies / customers to source business loan applications to achieve and exceed targets. 4. Good communication skills and fluent in English. 5. Working knowledge of Arabic will be an asset. 6. Candidates must have at least 1-2 years sales experience in the banking and financial service industry selling business loan only. 7- driving license will be advantage.Interested Candidates may please send CV to Aziz: 0556251939.Job Types: Full-time, PermanentSalary: From AED3000-4000 per monthJob Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>

SME -Banking Sales Officer

We are seeking a dynamic and results-driven Sales Officer to promote and sell banking products such as credit cards, personal loans, and accounts. The ideal candidate will be responsible for generating leads, closing sales, and achieving monthly targets through direct customer interaction.Reporting person: Mr NAWAZ.Key Responsibilities:<ul><li>Promote and sell banking products (e.g., credit cards, personal loans, savings/current accounts).</li><li>Conduct direct sales activities including outdoor marketing, cold calling, and lead generation.</li><li>Meet assigned sales targets on a monthly basis.</li><li>Maintain relationships with customers to ensure high levels of satisfaction and referrals.</li><li>Educate customers on product features, benefits, and compliance requirements.</li><li>Collect and verify required documentation from customers for application processing.</li><li>Requirements:</li><li>Proven experience in direct sales, preferably in the banking or financial services industry.</li><li>Strong communication and negotiation skills.</li><li>Ability to work under pressure and meet sales targets.</li><li>Customer-focused with a professional attitude.</li><li>Basic understanding of banking products and processes.</li><li>Banking sales experience from your home country will also be considered an added advantage.</li><li>Compensation will be aligned with experience, along with a rewarding incentive structure</li></ul>Job Types: Full-time, PermanentJob Types: Full-time, PermanentPay: AED3,000.00 - AED10,000.00 per month

SALES OFFICER - BANKING

United Arab Bank

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 
 The Sales and Service Officer plays a key role in driving UAB&rsquo;s Retail Banking growth by acquiring new customers, cross-selling products, meeting targets for Credit Cards, Loans, Top-ups, Islamic Finances and onboarding new customers. The role ensures excellent customer service and contributes to a positive customer experience by addressing inquiries and resolving issues promptly, while promoting the bank&rsquo;s products and services as appropriate, and maintaining compliance with CPR regulations ensuring the overall success of branch banking services.
 
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 
 
 Customer Service
 
 :
 
 
 Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 
 
 
 
 
 
 Account Maintenance
 
 :
 
 
 Provide full account services including assisting with account opening, closure, KYC updates, loan/financing settlements, credit card cancellations and handling ATM related inquiries and requests to ensure all documentation is accurate and complete while delivering exceptional service across all banking products and services.
 
 
 
 
 
 
 Product Knowledge
 
 :
 
 
 Maintain comprehensive up to date knowledge of the bank&rsquo;s full range of products and services, including loans/financings, credit cards, deposits, insurance, digital banking and Islamic banking solutions. Understand product features, benefits, terms, and eligibility criteria to effectively address customer inquiries and provide personalized recommendations. Stay informed about new product launches, policy updates and market trends to proactively meet customer needs and contribute to achieving branch targets. Collaborate with colleagues to share insights and ensure consistent messaging about the bank&rsquo;s offerings.
 
 
 
 
 
 
 Customer Retention
 
 :
 
 
 Build and maintain strong relationships with customers by delivering exceptional service and addressing their needs effectively and act as a trusted advisor offering guidance on financial decisions and ensuring customers feel valued and supported, contributing to higher retention rates. Proactively follow up on customer feedback, resolve issues promptly to enhance their overall experience and loyalty. Educate customers about value added services and alternative channels, such as mobile banking and self-service options to improve customer satisfaction.
 
 
 
 
 
 
 Complaint Resolution
 
 :
 
 
 Handle customer complaints professionally and efficiently by actively listening, understanding their concerns and providing timely solutions. Ensure all complaints are resolved in line with bank policies and escalate complex issues to the appropriate department when necessary. Maintain clear communication with customers throughout the resolution process to ensure their satisfaction and reinforce trust.
 
 
 
 
 
 
 Compliance and Risk Management
 
 :
 
 
 Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 
 
 Compliance and Adherence to Consumer Protection Regulation and Standards:
 
 <ul>
 <li>
 Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
 </li>
 <li>
 Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
 </li>
 <li>
 Ensure adherence to the guideline for people of determination and vulnerable people.
 </li>
 <li>
 Ensure customer complaints are logged and resolved on timely basis.
 </li>
 </ul>
 
 
 
 
 
 Record Keeping and Documentation
 
 :
 
 
 Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 
 
 
 
 
 
 Cross-Selling and Recommendation
 
 :
 
 
 Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 
 
 
 
 
 
 Team Collaboration
 
 :
 
 
 Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 
 
 
 
 
 
 Continuous Improvement
 
 :
 
 
 Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 
 
 
 
 
 
 Technology Proficiency:
 
 
 
 Efficiently use the bank&rsquo;s digital platform efficiently to process transactions and manage customer queries, ensuring high productivity and service efficiency. Actively promote alternative channels such as the digital lobby, mobile banking and internet banking to enhance the customer experience and encourage customers to adopt convenient banking solutions.
 
 
 
 
 
 
 Job Requirement (Qualification/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 A Bachelor&rsquo;s Degree in Business Administration, Finance, Accounting or related field.
 </li>
 <li>
 Additional certifications in banking or customer service.
 </li>
 <li>
 Minimum 2- 3 years of experience in a retail banking or branch banking environment.
 </li>
 <li>
 Proven track record in customer service and sales roles.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 </ul>
 
 
</div>

Sales & Service Officer, Branch Banking - Dubai, Retail Banking

Mashreq

<div>
 
 Job Purpose
 
 
 
 
 
 To perform and handle all Non financial transactions in risk free manner while maintaining the set service standards at all times. Primary responsibility will be also to operate in the new Model of the Branches &amp; cater to Sales, Service &amp; Transaction support to the existing and NTB customers.
 
 
 
 
 
 Key result Areas
 
 
 
 
 <ul>
 <li>
 Strive towards managing customer expectation for each interaction.
 </li>
 <li>
 Minimize customer attrition and reduce liability &amp; service application rejections.
 </li>
 <li>
 Customer acquisition through sales to walk-ins and through tracking the activities viz. Contacts to Appointments kept and Appointment kept to Sales.
 </li>
 <li>
 Take ownership of customer complaints and take them to resolution.
 </li>
 <li>
 Introduce &amp; educate customers on the use of Bank alternative Channels &amp; new digital technologies.
 </li>
 </ul>
 
 UBO will be responsible for the achievement of KPI&rsquo;s on personal Banking Products as well as cross selling other segment Products.
 
 
 
 
 
 Knowledge, Skills and Experience
 
 
 
 
 <ul>
 <li>
 Thorough knowledge of Retail Banking products, processes services and policies. Banking
 </li>
 <li>
 University Graduate with 2-3 years of Branch Banking experience.
 </li>
 <li>
 Candidate must between the age group of 23-30 years.
 </li>
 <li>
 Preferred candidate must have UAE banking experience a minimum of 2 years
 </li>
 </ul>
 
 
</div>

Universal Banker

Emirates Islamic

Acquire New-To-Bank clients with focus on high value deposit customers to bring budgeted NNM to the bank and also maintain profitable SME liability/deposits relationships which will help to meet the individual and Unit targets.
<ul>
 <li>Seek out opportunities to actively market NTB SME relationships in line with bank s policy and procedures / sharia laws.</li>
 <li>Regularly review the market trends to identify profitable opportunities in selected segments in line with Bank s overall policy and risk appetite.</li>
 <li>Manage in absence of the Unit Head, a team of RM/RO/CSRs and provide leadership to Business Banking RMs and ROs to acquire and grow relationships selectively and satisfy transactional needs of Business Banking customers.</li>
 <li>Undertake regular reviews of the assigned SME customer portfolio and update KYC to ensure compliance with regulatory requirements</li>
 <li>Take personal responsibility for the establishment and maintenance of key relationships to leverage business achievement.</li>
 <li>Identify and analyze the areas of potential risk under the portfolio and find appropriate solutions.</li>
 <li>Keep aware of market trends, competitors offerings, and latest products development.</li>
 <li>Implement agreed relationship management approaches in order to project the Bank s image in the market and achieve targeted volumes/revenues</li>
 <li>Build critical customer relationships and implement customer service policies and standards consistently in order to sustain and enhance customer satisfaction and retention.</li>
 <li>Track customer satisfaction and solicit feedback to identify improvement opportunities. Adhere to customer service standards set by management.</li>
 <li>Visit key customers on regular basis to strengthen business relationships, ascertain customer needs and extend proper service.</li>
 <li>Receive customers and address their requests and complaints in a timely manner. Whenever needed, contact customer service groups and processing units to ensure satisfactory service standards are met.</li>
 <li>Participate in setting service levels and standards. Take personal responsibility to provide assistance in customers complex issues.</li>
 <li>Ensure effective utilization of accounts opened in order to maximize liabilities targets identified (Casa, Fixed Deposits). Identify loss making customers and devise ways to improve their profitability (cross-selling, up-selling or encourage to leave - Exit). Continuously seek to increase revenue margins to be generated from customers.</li>
 <li>Ensure permanent profitable customer transactions vis- -vis the associated risks. Recognize early warning signals of unsatisfactory account conduct.</li>
 <li>Visiting customers, conducting credit reviews and proposing appropriate recommendations.</li>
 <li>Regular review of available documentations to ensure perfection of the same at all times.</li>
 <li>Regular review and monitoring of accounts performance to identify areas of potential growth and/or risk.</li>
 <li>Protect sensitive customer and bank information are appropriately handled and be vigilant in driving staff behaviour, holding them accountable for any violation of policy.</li>
 <li>Adhere and comply with EIs internal applicable policies and procedures as well as governing regulations issued by concerned authorities.</li>
 <li>Cooperate and facilitate work of internal audit and risk management to address gaps, and respond to audit reports within agreed deadlines. Monitor money laundering activities, and coordinate remedial actions with management.</li>
 <li>Report of any discrepancies to management.</li>
 <li> Cntinuously strive for self development and improvement by identifying training needs and communicating same to line manager for action.</li>
 <li>Provide process improvement, product improvement related and sales campaign suggestions to the UH/HOD</li>
</ul>

Relationship Manager - Business Banking

SMRRC NARNAUL

We are seeking a skilled Accounts Executive with experience in banking operations to join our team in Dubai. The ideal candidate will efficiently manage day-to-day accounting tasks, bank reconciliations, and financial reporting.Interested candidates are requested to send their CV to hrvfti@gmail.comJob Type: Full-timePay: From AED3,000.00 per month

Accounts Executive – Banking Operations

Explore 564+ Banking officer in Dubai this December. Find roles across top companies and apply now to boost your career.