accountant

junior accountant

sales officer

office boy

accounts assistant

banking officer

Confidential Company

<ul><li>Act as the primary liaison between the company and all partner banks.</li><li>Manage the opening, modification, and closure of company bank accounts.</li><li>Coordinate with banks for fund transfers, settlements, and remittance arrangements.</li><li>Conduct initial review of banking agreements, service contracts, and legal clauses to highlight key terms, obligations, and compliance requirements before legal/management approval.</li><li>Monitor daily liquidity positions and coordinate fund movements with the Treasury team.</li><li>Maintain updated KYC documentation and respond to bank compliance queries promptly.</li><li>Negotiate and track service charges, exchange rates, and transaction fees with banking partners.</li><li>Support periodic audits and regulatory reviews with necessary banking documentation.</li><li>Investigate and resolve operational or settlement issues with banks.</li><li>Build and maintain strong, professional working relationships to ensure reliable support and service.</li></ul>

Banking Relations Officer

Early Approve Commercial Broker

We are looking for dynamic and self-driven Personal Loan Sales Executives with prior DSA experience in the UAE to join our Mashreq Bank channel. The ideal candidate should have a strong background in personal loan sales, excellent communication skills, and a proven ability to meet and exceed sales targets.Key Responsibilities:<ul><li>Promote and sell Mashreq Bank Personal Loan products to salaried customers.</li><li>Generate business through direct sales, referrals, cold calling, and field activities.</li><li>Collect and verify required documentation as per Mashreq Bank and company policy.</li><li>Ensure complete and accurate application processing in coordination with the back-office team.</li><li>Maintain compliance with bank and regulatory guidelines at all times.</li><li>Achieve monthly sales targets set by the management.</li><li>Build long-term relationships with customers and contribute to repeat business.</li></ul>Requirements:<ul><li>Minimum 1 year of UAE experience in Personal Loan sales (DSA channel) &ndash; mandatory.</li><li>Strong knowledge of UAE banking products and loan processes.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Proven track record of achieving or exceeding sales targets.</li><li>Positive attitude, target-oriented mindset, and ability to work under pressure.</li><li>Should be currently based in the UAE.</li><li>Candidates with experience in Mashreq, ADCB, RAKBANK, or Emirates NBD loan products will have an added advantage.</li></ul>Education:<ul><li>Minimum: Bachelor&rsquo;s Degree in any field.</li></ul>Compensation &amp; Benefits:<ul><li>Fixed Monthly Salary: AED 4,000 &ndash; 6,000 (depending on experience and performance)</li><li>Attractive Incentive Plan:</li><li>High incentives based on performance and volume of disbursals.</li><li>Other Benefits:</li><li>Employment Visa</li><li>Medical Insurance</li><li>Performance-based bonuses and growth opportunities</li><li>Regular training and support from bank representatives</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED6,000.00 per month

Banking Relationship officer

United Arab Bank

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 
 The Sales and Service Officer plays a key role in driving UAB&rsquo;s Retail Banking growth by acquiring new customers, cross-selling products, meeting targets for Credit Cards, Loans, Top-ups, Islamic Finances and onboarding new customers. The role ensures excellent customer service and contributes to a positive customer experience by addressing inquiries and resolving issues promptly, while promoting the bank&rsquo;s products and services as appropriate, and maintaining compliance with CPR regulations ensuring the overall success of branch banking services.
 
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 
 
 Customer Service
 
 :
 
 
 Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 
 
 
 
 
 
 Account Maintenance
 
 :
 
 
 Provide full account services including assisting with account opening, closure, KYC updates, loan/financing settlements, credit card cancellations and handling ATM related inquiries and requests to ensure all documentation is accurate and complete while delivering exceptional service across all banking products and services.
 
 
 
 
 
 
 Product Knowledge
 
 :
 
 
 Maintain comprehensive up to date knowledge of the bank&rsquo;s full range of products and services, including loans/financings, credit cards, deposits, insurance, digital banking and Islamic banking solutions. Understand product features, benefits, terms, and eligibility criteria to effectively address customer inquiries and provide personalized recommendations. Stay informed about new product launches, policy updates and market trends to proactively meet customer needs and contribute to achieving branch targets. Collaborate with colleagues to share insights and ensure consistent messaging about the bank&rsquo;s offerings.
 
 
 
 
 
 
 Customer Retention
 
 :
 
 
 Build and maintain strong relationships with customers by delivering exceptional service and addressing their needs effectively and act as a trusted advisor offering guidance on financial decisions and ensuring customers feel valued and supported, contributing to higher retention rates. Proactively follow up on customer feedback, resolve issues promptly to enhance their overall experience and loyalty. Educate customers about value added services and alternative channels, such as mobile banking and self-service options to improve customer satisfaction.
 
 
 
 
 
 
 Complaint Resolution
 
 :
 
 
 Handle customer complaints professionally and efficiently by actively listening, understanding their concerns and providing timely solutions. Ensure all complaints are resolved in line with bank policies and escalate complex issues to the appropriate department when necessary. Maintain clear communication with customers throughout the resolution process to ensure their satisfaction and reinforce trust.
 
 
 
 
 
 
 Compliance and Risk Management
 
 :
 
 
 Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 
 
 Compliance and Adherence to Consumer Protection Regulation and Standards:
 
 <ul>
 <li>
 Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
 </li>
 <li>
 Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
 </li>
 <li>
 Ensure adherence to the guideline for people of determination and vulnerable people.
 </li>
 <li>
 Ensure customer complaints are logged and resolved on timely basis.
 </li>
 </ul>
 
 
 
 
 
 Record Keeping and Documentation
 
 :
 
 
 Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 
 
 
 
 
 
 Cross-Selling and Recommendation
 
 :
 
 
 Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 
 
 
 
 
 
 Team Collaboration
 
 :
 
 
 Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 
 
 
 
 
 
 Continuous Improvement
 
 :
 
 
 Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 
 
 
 
 
 
 Technology Proficiency:
 
 
 
 Efficiently use the bank&rsquo;s digital platform efficiently to process transactions and manage customer queries, ensuring high productivity and service efficiency. Actively promote alternative channels such as the digital lobby, mobile banking and internet banking to enhance the customer experience and encourage customers to adopt convenient banking solutions.
 
 
 
 
 
 
 Job Requirement (Qualification/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 A Bachelor&rsquo;s Degree in Business Administration, Finance, Accounting or related field.
 </li>
 <li>
 Additional certifications in banking or customer service.
 </li>
 <li>
 Minimum 2- 3 years of experience in a retail banking or branch banking environment.
 </li>
 <li>
 Proven track record in customer service and sales roles.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 </ul>
 
 
</div>

Sales & Service Officer, Branch Banking - Dubai, Retail Banking

True Blue Bank Consultants

At TRUE BLUE, we are redefining what it means to serve customers in the financial sector. This is a full-time position within our Sales Department located on-site in Dubai. As a Relationship officer you will play a pivotal role in creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and generating leads, leading to sales opportunities with both new and existing customers. The candidate will be reporting to the MD & Sales Manager Your responsibilities would be required <ul><li>To promote the sales of business loans in the allocated markets.</li><li>To meet & exceed Sales targets agreed with the Sales Manager.</li><li>To provide MIS & competitor feedback on a weekly basis.</li><li>To conduct promotional activities group meetings and road shows to achieve budgeted sales volumes. This is with respect to establishing company tie-ups.</li><li>To Managing achievements of sales objectives by setting sales targets</li></ul> What We&#x27;re Looking For in terms of:Qualification:· Bachelor’s degree in Marketing, Sales or related field· Proactive individual with excellent communication, Presentation & Inter-personal skills with relationship building mindset· Proven sales experience & ability to meet targets· Ability to work independently and as a part of team· Ethical standards and integrity Experince:1 to 2 years of experience is Preferred in selling banking products or in a financial industry, while Fresher can also applySpecialist Skills required for the Job:•Customer focus•Strong Sales skills•High motivation and leadership qualities•Ability to develop strong personal relationships within the organizations in the target market What’s In It For You:· A fixed salary with a performance-linked compensation· Medical coverage for you · Inclusive and diverse workplace culture· Career development and fast-track growth opportunities· Mentorship from industry experts

Relationship Officer : Banking Sales

First Abu Dhabi Bank

Job Title Customer Retention and Loan Processing Officer Dubai, UAE Job Description Customer Retention and Loan Processing Officer Dubai, UAE Role Summary First Abu Dhabi Bank (FAB) is seeking a dedicated Customer Retention and Loan Processing Officer to manage loan documentation, customer interactions, and application processing. This Dubai-based role involves supporting loan settlements, conducting document verification, submitting applications, and enhancing customer retention through effective engagement and service delivery. Job Details Location: United Arab Emirates Location: Dubai Industry: Banking / Mortgage Professionals Function: Customer Service Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full-time What You ll Do * Collect, verify, and process customer documents with precision and compliance * Review originals, validate authenticity, and apply required certifications * Manage DD settlements for competitor acquisitions and input applications into CAS and LMS * Explain loan features and approvals to customers, including interest, bullet loans, and terms * Upload documents into the Document Management System (DMS) and log case progress into MIS * Provide daily, weekly, and monthly status reports to management * Coordinate with internal teams to ensure timely case disbursement * Identify retention opportunities and escalate concerns or competitor insights * Ensure safe custody of originals and flag any unethical behavior to management * Assist customers at branch or retention center, guiding them in filling forms and understanding offerings * Comply with all policies and maintain service quality standards * Support other team members when needed and provide administrative assistance Ideal Profile * Bachelor s degree required * 1 2 years of experience in banking or similar financial services role * Proficient in UAE banking systems, document compliance, and product features * Excellent negotiation and customer service skills * Able to perform basic financial screening and client profiling * Collaborative, organized, and attentive to operational detail * Strong interpersonal and reporting capabilities * Knowledge of campaign handling, loan structures, and digital banking tools

Customer Retention and Loan Processing Officer

Job Title Broker Operations Officer Dubai, UAE Job Description Broker Operations Officer Dubai, UAE Position Overview First Abu Dhabi Bank (FAB) is hiring a Broker Operations Officer to manage broker invoice processing, reconciliations, evaluations, and reporting. This role ensures accuracy, compliance, and efficiency in handling broker-related financial operations, while also providing governance support and operational reporting to management. Job Details Location: United Arab Emirates Location: Dubai Industry: Banking / Mortgage Professionals Function: Administrative Support Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full-time What You ll Do * Reconcile broker invoices, loan documents, and deferral closures ensuring accuracy and compliance * Liaise with brokers to resolve invoice-related queries and follow up on pending items * Process invoices and evaluations end-to-end while maintaining detailed records * Manage daily reconciliation of broker leads and update status for all cases * Maintain and circulate evaluation trackers and update master sheet trackers regularly * Prepare payment control sheets in line with GIA requirements and governance needs * Support the department in RCSA, BIA, BCP, and KRI documentation and compliance requirements * Generate pipeline reports and team achievement summaries for management * Assist new staff members with onboarding, training, and operational support requests Ideal Profile * Bachelor s degree in Finance, Banking, or a related discipline * 1 2 years of relevant banking experience, with prior exposure to broker operations preferred * Strong knowledge of invoice processing, reconciliations, and reporting * Good communication and coordination skills to liaise with brokers and internal teams * Strong organizational skills with attention to accuracy and detail * Proficiency in MS Office and ability to manage trackers and reporting tools * Team player with a proactive approach to problem-solving and compliance Why Join Us * Work with the UAE s largest and most secure financial institution * Gain hands-on experience in broker operations, compliance, and reporting * Opportunity to develop within FAB s diverse and dynamic financial environment * Competitive tax-free salary and full benefits package * Collaborative work culture with professional growth and training opportunities

Broker Operations Officer Dubai, UAE

Virtusa

<div>Virtusa – Senior Business Analyst (Open Banking)</div><div> </div><div>Job Description</div><div> </div><div>Virtusa is looking for an experienced Senior Business Analyst – Open Banking to join our Banking and Financial Services practice. The role will support our global banking clients in defining, shaping, and delivering Open Banking and API-led transformation programs across digital channels, core banking integration, and regulatory compliance initiatives.</div><div> </div><div>Requirements</div><div> </div><div>8 to 10 years of overall experience with at least 4 to 5 years as a Business Analyst in the Banking or Financial Services domain.</div><div> </div><div>Minimum 2 to 3 years in Open Banking or API programs, either regulatory or platform-led.</div><div> </div><div>Strong knowledge of Open Banking frameworks such as UK OBIE, EU PSD2 or PSD3, or regional standards like MENA, Australia CDR, Singapore SGFinDex.</div><div> </div><div>Demonstrated experience in defining and managing API specifications, business rules, and integration requirements.</div><div> </div><div>Solid understanding of banking products and processes including payments, customer onboarding, accounts, and transaction data.</div><div> </div><div>Familiarity with API management platforms such as Apigee, MuleSoft, or WSO2 and API testing tools like Postman and Swagger.</div><div> </div><div>Experience working with offshore delivery models and global client stakeholders.</div><div> </div><div>Excellent analytical, documentation, and communication skills.</div>

Open Finance BA

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