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beauty category buyer

Snoonu

<div>
 <strong>
  🚀 Welcome to Your Next Adventure!
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Beauty Category Buyer
 </strong>
 will be responsible for sourcing, curating, and managing the Beauty category at Snoonu, ensuring a competitive, trend-led, and high-performing assortment across skincare, makeup, fragrance, haircare, and personal care.
 <br/>
 <br/>
 This role focuses on brand acquisition, assortment planning, pricing strategy, stock management, and promotional execution to drive revenue growth and customer satisfaction. The ideal candidate is commercially driven, trend-aware, and passionate about beauty retail and e-commerce.
 <br/>
 <br/>
 <strong>
  🛠 What You&rsquo;ll Get Your Hands On
  <br/>
  <br/>
 </strong>
 <strong>
  Buying &amp; Assortment Strategy
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and execute the buying strategy for the Beauty category (1P)
  </li>
  <li>
   Curate a strong mix of global, regional, and emerging brands
  </li>
  <li>
   Build seasonal buying plans aligned with key campaigns (Ramadan, Eid, 11.11, etc.)
  </li>
  <li>
   Ensure the right balance between hero SKUs, new launches, and core products
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Brand &amp; Supplier Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Identify, negotiate, and onboard new beauty brands and distributors
  </li>
  <li>
   Build and maintain strong supplier relationships
  </li>
  <li>
   Negotiate pricing, margins, marketing support, and exclusivity agreements
  </li>
  <li>
   Secure strong promotional support and brand investments
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Market &amp; Trend Analysis
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Monitor beauty trends, new product launches, and competitor activity
  </li>
  <li>
   Analyze customer demand and adapt assortment accordingly
  </li>
  <li>
   Benchmark pricing and positioning to ensure competitiveness
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Inventory &amp; Demand Planning
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Forecast demand and manage purchase orders
  </li>
  <li>
   Monitor stock levels, sell-through rates, and replenishment cycles
  </li>
  <li>
   Minimize stockouts and slow-moving inventory
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Performance Monitoring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Track KPIs such as GMV, margin, sell-through, AOV, and conversion rate
  </li>
  <li>
   Identify underperforming SKUs and growth opportunities
  </li>
  <li>
   Optimize assortment based on data insights
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Promotions &amp; Campaign Execution
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborate with Marketing to plan category campaigns and flash sales
  </li>
  <li>
   Identify hero products and exclusive bundles
  </li>
  <li>
   Ensure strong visibility and merchandising during key events
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure competitive pricing and strong product availability
  </li>
  <li>
   Optimize product assortment to meet customer expectations
  </li>
  <li>
   Monitor customer reviews and feedback to improve offering
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Cross-Functional Collaboration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work closely with Marketing, Operations, Finance, and Logistics teams
  </li>
  <li>
   Ensure smooth onboarding of brands and operational execution
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🧙&zwj;&male;️ The Magic You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Marketing, Retail, or related field
  </li>
  <li>
   2 years of experience in buying, category management, or retail (beauty experience preferred)
  </li>
  <li>
   Strong negotiation and commercial skills
  </li>
  <li>
   Deep understanding of beauty trends and product cycles
  </li>
  <li>
   Analytical mindset with strong Excel skills
  </li>
  <li>
   Ability to thrive in a fast-paced, growth-oriented environment
  </li>
  <li>
   Excellent communication and stakeholder management skills
  </li>
  <li>
   Arabic is a strong advantage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Inside Snoonu&rsquo;s Universe
  <br/>
  <br/>
 </strong>
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 <br/>
 <br/>
 <strong>
  The Dream We&rsquo;re Chasing
  <br/>
  <br/>
 </strong>
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 <br/>
 <br/>
 <strong>
  The Quest We&rsquo;re On
  <br/>
  <br/>
 </strong>
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 <br/>
 <br/>
 <strong>
  Our Everyday Superpowers
  <br/>
  <br/>
 </strong>
 <strong>
  👥 Be Customer Obsessed
 </strong>
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 <br/>
 <br/>
 <strong>
  💪 Act with Integrity:
 </strong>
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 <br/>
 <br/>
 <strong>
  🧪 Be Curious and Creative:
 </strong>
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 <br/>
 <br/>
 <strong>
  🏅Lead by Example and Take Ownership:
 </strong>
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 <br/>
 <br/>
 <strong>
  🚀 Work Smart and Deliver Results
 </strong>
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 <br/>
 <br/>
 <strong>
  👨&zwj;💼 It's All About People:
 </strong>
 &ldquo;Be a team player; together we are stronger.&rdquo;
 <br/>
 <br/>
 <strong>
  Perks &amp; Worklife Magic At Snoonu
  <br/>
  <br/>
 </strong>
 <strong>
  🌐 Global Vibes
 </strong>
 &ndash; Collaborate with a worldwide crew.
 <br/>
 <br/>
 <strong>
  🧠 Brain Boosters
 </strong>
 &ndash; Learning budgets, access to courses, and tools for your growth.
 <br/>
 <br/>
 🚒
 <strong>
  Builder&rsquo;s Playground
 </strong>
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 <br/>
 <br/>
 🏝️
 <strong>
  Flexible Time Off
 </strong>
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 <br/>
 <br/>
 🛠️
 <strong>
  Agile Everything
 </strong>
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 <br/>
 <br/>
 <strong>
  Great Place to Work&reg; Certified
  <br/>
  <br/>
 </strong>
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 <br/>
 <br/>
 <strong>
  Certified for Excellence
  <br/>
  <br/>
 </strong>
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 <br/>
 <br/>
 <strong>
  Beyond the Code: Giving Back Matters
  <br/>
  <br/>
 </strong>
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 <br/>
 <br/>
 <strong>
  Diversity Isn&rsquo;t Just a Buzzword
  <br/>
  <br/>
 </strong>
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 <br/>
 <br/>
 <strong>
  Let&rsquo;s Build the Future Together
  <br/>
  <br/>
 </strong>
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 <br/>
 <br/>
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>


Beauty Category Buyer

Sephora

<div><p>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.</p><p></p><p><br>
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.</p><p></p><p><br>
With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.</p><p></p><p><b><br>
You will excel and enjoy this position if you are ready to actively handle the following missions :</b></p><p></p><div><b><br>
Client Experience:</b></div><br>
<div></div><ul><li>
Embody Sephora Attitude and set an example in front of the team.</li><li>
Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all operational KPI&rsquo;s.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Maintain and enforcing quality customer service and resolving customer service complaints.</li><li>
Ensure stock levels and merchandising are accurate and consistent to avoid an OOS situation for the customer.</li></ul><div><br>
</div><div><b>Sales:</b></div><ul><li>
Inspire the team in achieving operational KPI&rsquo;s and educate them on how operational KPIs will contribute towards commercial KPIs - create improvement plans to drive them.</li></ul><br>
<div></div><ul><li>
Reinforce sales policies and techniques established at the Sephora University with all team members.
</li><li>Ensure adequate stock to drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Ensure adequate beauty tools to achieve the desired market share for services.</li></ul><ul><li>
Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul><div></div><div><b><br>
Operations:</b></div><br>
<div></div><ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising, other partners (shareholders, helpers, security), etc. according to Sephora standards.</li><li>
Contribute to the shop&rsquo;s projection of an excellent image through cleanliness and product restocking.</li><li>
Together with Customer Experience Manager and Store Director, encourage the
</li></ul><div>team to apply and follow established policies and procedures regarding store operations.
</div><ul><li>Elevate Cash Leaders to implement Sephora Attitude while making sure that operational tasks are aligned such as SBP, Mobile POS, Gift Wrapping, and engraving. Ensuring the BTG area is always kept well and merchandised as per Sephora standards.
</li><li>Implementing all the tools at POS.</li></ul><ul><li>
Adhere to Return items policy in accordance with audit procedure.
</li><li>PLVs and supply for the cash counter must be maintained weekly.
</li><li>Coordinate the excess stock to Supply Chain team.</li><li>
Cash operations should be executed as per Sephorapedia, while making sure that closing/opening procedures are in place and that discrepancies are reported.</li><li>
Ensure that cameras, cash detector, security tag, and sensormatic machines are working in all areas.
</li><li>Comply with company audit procedure.</li></ul><ul><li>
Shop floor, storage room, and shared drive all must be maintained as per Sephorapedia and BOM guidelines.</li><li>
Control and achieve stock variance tolerance.
</li><li>Daily/weekly/monthly/ and animation/maintenance checklists are maintained.</li><li>
Oversee Supplier invoices documentation.</li><li>
Inventory control reports maintenance on a weekly/monthly basis.</li><li>
All legal documentations must be available in store for random checks.</li><li>
Organizing all the physical documents related to cash audit counting 6 months.</li><li>
Coordinate with Category Managers and Supply Chain team to ensure stock levels are controlled.</li><li>
Inventory and stock management procedures must be maintained accurately.
</li><li>Manage a defined process in the storeroom for all returns/credits/transfers in accordance with Sephorapedia and audit guidelines.</li><li>
Maintain the storeroom and the allocation of space for stock as per the BOM.</li><li>
Liaise with Supply Chain to follow up on stock and deadlines whenever required.
</li><li>Maintain weekly report on negative stock counts.</li><li>
Ensure that core operations on SIM are organized as per business requirements and supplier invoices.</li></ul><div></div><div><b><br>
People:</b></div><br>
<div></div><ul><li>
Inspire the team on business strategy, vision and relevant information through animate briefings, coaching and training.</li><li>
Increase the team confidence and motivation by praise and feedback for their performance. appreciate, recognize and celebrate each success.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Store Director.</li><li>
Ensure the team is attending training and follow-up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>
Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with the Store Director for final validation according to business needs.</li><li>
Train existing and new team members on emergency situations (evacuation/safety).</li></ul><div></div><div><b><br>
Business:</b></div><br>
<div></div><ul><li>
Provide support to the Store Director with knowledge of the market conditions, competition, client need, etc.</li><li>
Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging stock management knowledge.</li><li>
Ensure Security, Cleaning team, and Contractors are aligned with Sephora guidelines.</li><li>
Maintain a safe working environment for clients and team members.</li><li>
Identify and analyze Key Performance Indicators such as Conversion rate, Average Basket, Market Share, etc. and propose action plans accordingly.</li><li>
Contribute to all relevant business reports.
</li><li>Network with other stores and head office departments and take on area responsibilities.</li></ul><div></div><div><b><br>
Store Operations:</b></div><br>
<div></div><ul><li>
Ensure the maintenance of store, common areas and stock is as per Sephora requirement.
</li></ul><ul><li>Ensure that the store is checked regularly and if any maintenance needed, reaction is prompt and effective.
</li><li>All window installations, podiums, pop ups and animation permits must be requested and installed on time, while meeting the requirements set.</li><li>
Beauty Hub screens and visuals must be updated as per Marketing team requirements.</li><li>
Maintain a good relationship with all external contractor and counterparts.
</li><li>Organizing the back office as per new &ldquo;BOM&rdquo; guidelines.</li></ul><p></p><div><b><br>
Relationships</b></div><div><b><br>
</b></div><p><b>Internal Relationships: </b>Store team (Store Manager/Director, Supervisor, Beauty Consultants), and Head Office teams.</p><p><b>
External Relationships: </b>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team and Contractors.</p><p></p><div><br>
</div><p><b><i>Do not hesitate to apply if you have&hellip; or if you are &hellip;</i></b></p><p><br>
</p><ul><li>Minimum 2 years&rsquo; experience in team and people management.</li><li>
Minimum 5 to 6 years&rsquo; experience in operations.</li><li>
Bachelor&rsquo;s degree.</li><li>
Intermediate product knowledge.</li><li>
Advanced knowledge in health and safety procedures.</li><li>
Advanced knowledge in operations.</li></ul><ul><li>
Programming knowledge and Oracle BI &amp; SIM knowledge is a plus.
</li><li>English &ndash; Advanced level, Arabic is a plus.</li><li>
Proficient in MS office.</li><li>
Knowledge of cash management principles and/or procedures.</li><li>
Problem solving and decision-making abilities.</li><li>
Ability to develop and manage teams and people.</li><li>
Organized, structured and process oriented.</li></ul><p></p><p><b><br>
Here, you will find:</b></p><ul><li><b>
Community,</b> in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li><b>
Culture </b>of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li><b>
Work that brings fulfillment.</b> From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul></div>

Store Operations Manager

Shella beauty salon

<p><b>Job Description:</b><br/>We are looking for a highly organized Administrative Manager to join our team at a women&rsquo;s beauty salon. The ideal candidate will oversee daily operations, manage appointments, and ensure the smooth running of the salon.</p><p><b>Responsibilities:</b></p><ul><li>Oversee all administrative operations within the salon.</li><li>Organize schedules and appointments, ensuring the team adheres to them.</li><li>Monitor inventory and supplies to ensure all essentials are available.</li><li>Handle employee and client financial matters.</li><li>Address client concerns and provide immediate solutions.</li><li>Prepare periodic reports on performance, sales, and HR activities for management.</li></ul><p><b>Requirements:</b></p><ul><li>Previous experience managing a beauty salon or a similar environment.</li><li>Strong organizational and administrative skills.</li><li>Excellent customer service and team management abilities.</li><li>Proficiency in basic computer applications (Word, Excel).</li><li>Initiative and problem-solving skills with the ability to work under pressure.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary with performance-based incentives.</li><li>Professional and supportive work environment.</li><li>Opportunities for career growth within the beauty industry.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR4,000.00 - QAR7,000.00 per month</p>

Administrative Manager – Women’s Beauty Salon

<div><p>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.</p><p></p><p><br>
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.</p><p></p><p><br>
With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.</p><p></p><p><b><br>
You will excel and enjoy this position if you are ready to actively handle the following missions :</b></p><p></p><div><b><br>
Client Experience:</b></div><br>
<div></div><ul><li>
Embody Sephora Attitude and set an example in front of the team.</li></ul><ul><li>
Provide support to the team in difficult situations ensuring client satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPIs.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Provide support for the floor manager as an active co-lead.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Services Manager and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Customer Experience Manager in analyzing results and proposing action plans in order to enhance client experience during the skincare shopping experience.
</li><li>Provide support for the Customer Experience Manager by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul><div></div><div><b><br>
Sales:</b></div><br>
<div></div><ul><li>
Collaborate in achieving skincare sale targets and overall store objectives.
</li><li>Reinforce sales policies and techniques established at Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Provide support for the Customer Experience Manager in analyzing sales results and proposing action plans to achieve set targets.</li><li>
Ensure achievements by the hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost achievements.</li></ul><div></div><div><b><br>
Operations:</b></div><br>
<div></div><ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Together with the Customer Experience Manager, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>
Validate the podium order proposed by the Operations Manager and Podium daily performance is closely monitored.</li><li>
Align with Store Management on Shelving plans, novelties, brand relocations, gird changes, etc. and communicate to your assigned team.</li></ul><div><br>
</div><div><b>People:</b></div><br>
<div></div><ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefing, coaching and training.</li><li>
Increase the team&rsquo;s confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the CEM.</li><li>
Coordinate with Store Management and ensure your assigned team is attending training and follow-up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member. Register new staff, report log in issues and oversee gift distribution of your assigned team.
</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with CEM / SM for final validation according to business needs.</li></ul><div></div><div><b><br>
Business:</b></div><br>
<div></div><ul><li>
Provide support to the Customer Experience Manager / Store Director with knowledge
</li></ul><div>of the market conditions, competition, client needs, etc.</div><ul><li>
Analyze all relevant KPIs and propose action plans for improvement.
</li><li>Develop and propose short and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends.</li><li>
Plan, implement and oversee in-store promotional events or displays.</li></ul><p></p><div><b><br>
Relationships</b></div><div><b><br>
</b></div><p><b>Internal Relationships: </b>Store team (Store Manager/Director, Supervisor, Beauty Consultants), and Head Office teams.</p><p><b>
External Relationships: </b>Clients, Brand Promoters/Managers Brand Trainers, Security, and Cleaning team.</p><p></p><div><br>
</div><p><b><i>Do not hesitate to apply if you have&hellip; or if you are &hellip;</i></b></p><p><br>
</p><ul><li>Minimum 5 years of experience in retail with proven successful sales and services in store.
</li><li>Minimum 2 to 3 years&rsquo; experience in team management.
</li></ul><ul><li>3 years in the beauty industry.</li><li>
Advanced skincare knowledge.</li><li>
Bachelor&rsquo;s degree.</li><li>
English &ndash;Advanced level.</li><li>
Arabic is a plus.</li><li>
Digital orientation/analytical skills/business acumen.</li><li>
Excellent communication/public speaking skills.</li><li>
Ability to develop and manage people.</li><li>
Commercial awareness.
</li><li>Strong training &amp; coaching ability on product and services.</li><li>
Intermediate MS Office Skills.</li></ul><p></p><p><b><br>
Here, you will find:</b></p><p></p><ul><li><b><br>
Community,</b> in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li><b>
Culture </b>of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li><b>
Work that brings fulfillment.</b> From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul></div>

Skincare Manager

<div><p><b>Job ID</b>: 197205<br>
<b>Location Name:</b> [[filter8]]<br>
<b>Address:</b> [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA)<br>
<b>Job Type:</b> Full Time<br>
<b>Position Type (Regular/Temporary):</b> Regular<br>
<b>Job Function:</b> [[filter14]]<br>
<b>Is This Position Eligible for Remote? : </b>[[req_remoteeligible]]</p><p></p><p><b><br>
MISSION: </b><b>To </b><b>ensure</b><b> the </b><b>delivery</b><b> of </b><b>exceptional</b><b> </b><b>operational</b><b> and commercial standards </b><b>throughout</b><b> the store, </b><b>with</b><b> focus on </b><b>providing</b><b> an </b><b>elevated</b><b> </b><b>customer</b><b> </b><b>experience</b><b>. The Store </b><b>Director</b><b> </b><b>needs</b><b> to </b><b>ensure</b><b> compliance in all areas of </b><b>operational</b><b> </b><b>activity</b><b> and drive sales and </b><b>profitability</b><b> </b><b>through</b><b> the performance and </b><b>development</b><b> of the Management team, </b><b>whilst</b><b> </b><b>managing</b><b> </b><b>within</b><b> </b><b>agreed</b><b> budgets.</b></p><p><br>
</p><p><b>Responsibilities</b></p><p><b>
Client Experience</b></p><ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul><p></p><p><b><br>
Sales
</b></p><ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.
</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul><p><br>
</p><p><b>Operations</b></p><ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul><p><br>
</p><p><b>Business</b></p><ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul><p></p><p><b><br>
People</b></p><ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul><p></p><p><b><br>
Know How</b></p><ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul><p></p><p><b><br>
Relationships</b></p><p></p><p><b><br>
Internal Relationships</b></p><ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul><p><br>
</p><p><b>External Relationships</b></p><ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul><p></p><p><b><br>
Job Holder Profile</b></p><div><br>
</div><p><b>Training Knowledge
</b></p><ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul><p></p><p><b><br>
Experience</b></p><ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul><p><br>
</p><p><b>Languages</b></p><ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul><p></p><p><b><br>
Competencies</b></p><ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul><p>
.</p></div>

Store Director

United Lebanese for Decoration

<p><b>Job Description:</b></p><p>We are seeking a friendly, well-presented, and customer-focused Female Receptionist to join our beauty salon team. As the first point of contact, you will play a key role in creating a welcoming and professional experience for our clients. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced salon environment. <b>Quick typing and strong computer skills are essential</b> for this role.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and warmly welcome clients upon arrival</li><li>Assist clients with inquiries about services, pricing, and availability</li><li>Answer phone calls, WhatsApp messages, and manage bookings efficiently</li><li>Schedule, confirm, and update appointments using the salon system</li><li>Handle cash, card payments, and maintain accurate daily transactions</li><li>Coordinate with hairstylists, nail technicians, and beauty therapists for smooth operations</li><li>Maintain cleanliness and organization of the reception and waiting area</li><li>Ensure clients feel comfortable and attended to while waiting</li><li>Promote salon services, packages, and ongoing offers when appropriate</li><li>Handle client feedback professionally and escalate concerns when needed</li><li><b>Type quickly and accurately for client records, reports, and messages</b></li><li>Use computer programs efficiently, including booking systems, Microsoft Office, and salon software</li></ul><p>Job Type: Full-time</p><p>Pay: From QAR3,000.00 per month</p><p>Language:</p><ul><li>Tagalog (Required)</li></ul><p>Work Location: In person</p>

Female Receptionist for Beauty Salon

Fresha

<div><div><div><b>The AI-powered OS </b><b>for beauty,
</b></div><div><b>wellness </b><b>and self-care</b></div>
<div><br>
<b>About Fresha</b><br>
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Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.<br>
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Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.<br>
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The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.</div>
</div><div>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.</div>
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<div>Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.</div>
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<div>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.</div><div></div><div><b><br>
Role overview</b></div><div></div><div><br>
Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business.</div><div></div><div><br>
Reporting directly to the Head of Account Management, you will be accountable for building relationships and driving monetisation of the Fresha platform.</div><div></div><div><br>
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.</div><div></div><div><br>
To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office five days per week.</div><div></div><ul><li><br>
<b><i>Arabic speaking is a mandatory requirement</i></b></li></ul>
<h3 class="jobSectionHeader"><b>Commercial Growth</b></h3><ul><li><b>
Accountability - </b>Accountable for meeting key performance indicators on monetisation and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform.</li><li><b>
Conversion</b> - Proactively introduce, educate and convert Partners on to Fresha&rsquo;s payments solution.</li><li><b>
Optimise</b> - listing content and availability competitiveness on the marketplace to maximise conversions.</li></ul><h3 class="jobSectionHeader"><b>
Relationship Building</b></h3><ul><li><b>
Partnership</b> - Have a pool of Partner accounts serving as a dedicated advisor for all your Partners assisting them on their journey to product adoption.</li><li><b>
Guidance</b> - Advising Partners on suitable product selection based on their needs and specifications.</li><li><b>
Engagement </b>- Ensure a strong Partner Experience through building relationships by attending video meetings with your pool of Partners and effectively communicating the Fresha features and benefits.</li><li><b>
Collaboration</b> - Build key internal relationships with our Sales and Onboarding teams to ensure smooth transition and handover of Partners through the Partner journey.</li><li><b>
Feedback</b> - Collaborate with our Product teams to provide important product feedback to help enhance future releases.</li><li><b>
Sales</b> - Use consultative sales techniques to understand customer needs and requirements and have the ability to upsell and cross-sell the Fresha Platform.</li></ul><h3 class="jobSectionHeader"><b>
What we are looking for</b></h3><ul><li><b>
Partner Facing</b> - Demonstrable experience in effectively delivering commercial outcomes from a previous Partner facing role</li><li><b>
Commercially Motivated</b> - Shown to be commercially motivated with an ability to adapt and achieve targets</li><li><b>
Analytical</b> - Proven experience in using and analysing data and reporting effectively to improve commercial outcomes</li><li><b>
Initiative</b> - Naturally proactive and inquisitive, with a desire to consistently learn and improve</li><li><b>
Outbound Sales</b> - Previous experience in an outbound call environment or a related sales position preferred</li><li><b>
Communication - </b>Excellent and proven written, verbal and presentation skills</li><li><b>
Innovative -</b> Creative thinking and problem-solving mindset</li><li><b>
Relationship Building - </b>Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards</li><li><b>
Team Player -</b> Happy to roll sleeves up and assist the team when required</li><li><b>
Initiative - </b>Ability to self-starter with a proactive approach</li><li><b>
Adaptability - </b>Comfortable working in a fast-paced and changing environment</li></ul><div></div><div><br>
At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.
</div><h3 class="jobSectionHeader"><b>Interview Process</b></h3><ul><li><b>
Screen Call</b> - Video-call with a member from the Talent Team (30m)</li><li><b>
Skills &amp; Experience </b>- Video interview with Hiring Manager (45m)</li><li><b>
Presentation</b> - Video interview with Hiring Team (75m)</li></ul><div></div><div><i><br>
We aim to complete the entire interview process and deliver feedback within</i><b><i> 2 weeks</i></b><i>.</i></div><div></div><div><br>
Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe</div><div><b>
Inclusive workforce
</b></div>
<div></div><div>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.</div>
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<div>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.</div>
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<div>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</div>
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<div>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Sales Specialist - Account Growth (Qatar)

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