beauty sales consultant

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. 
 
Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. 
 
Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work. 
 
To keep the innovation journey going, the Group has set up &ldquo;The Greenhouse&rdquo;, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. 
What you'll be doing
Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.<ul><li>
Build and maintain guest experience standards in order to build strong loyalty</li><li>
Address customers' queries about products, prices, availability, product uses, and services</li><li>
Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations</li><li>
Advise customers on product ranges best suited to their needs</li><li>
Demonstrate usage and benefits of various brands and products</li><li>
Generate sales, while achieving line and sales targets, using make up knowledge</li><li>
Sell-out target tracking at store level</li><li>
Generate daily sales reports</li><li>
Participate in achieving incentives</li><li>
Track post-launch sales at store level</li><li>
Ensure merchandising levels in the store are met as per the brand guidelines</li><li>
Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times</li><li>
Report stock shortages using the stock order form</li><li>
Ensure stock receipt as per set procedures</li></ul>
What you'll need to succeed<ul><li>
2 years of experience in the beauty industry is a plus.</li></ul> 
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Part-Time Beauty Consultant, Bloomingdales (Lancome) - Dubai Mall (Emiratisation)

Full-Time Beauty Consultant, Tom Ford Boutique - Dubai Mall (Emiratisation)

Part-Time Beauty Consultant, Sephora (Laura Mercier) - Mirdif City Centre (Emiratisation)

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
We're looking for a Regional Key Account Manager to drive the commercial success of a portfolio of globally recognised beauty brands across the GCC. This is a highly visible role where you'll partner with leading retailers, brand principals, and internal stakeholders to maximise sales performance, optimise stock, and strengthen long-term commercial relationships. Your responsibilities will be to:<ul><li>
Manage strategic regional retail accounts across the GCC, acting as the primary commercial contact for both retailers and brand partners.</li><li>
Develop and execute annual commercial plans, sales budgets, and joint business plans in collaboration with Business Unit Leaders and international brand principals.</li><li>
Drive sell-in performance by monitoring sales, negotiating commercial terms where applicable, and identifying opportunities to grow revenue and profitability.</li><li>
Build strong partnerships with key retailers including Sephora, Al Tayer Group, FACES, Galleries Lafayette, among others, as well as leading e-commerce partners and pure players.</li><li>
Monitor inventory across retailers and warehouses, proactively managing stock levels, returns, and liquidation strategies to ensure healthy inventory performance.</li><li>
Work closely with Supply Chain to align demand planning, forecasts, inbound orders, and product launches.</li><li>
Analyse sales performance, profitability, market share, customer insights, and competitor activity, translating data into actionable commercial strategies.</li><li>
Recommend distribution strategies, brand mix, counter openings, renovations, and retail expansion opportunities.</li><li>
Coordinate promotional campaigns from planning through execution, measuring results and ensuring commercial objectives are achieved.</li><li>
Collaborate with Marketing, Finance, Regulatory, and Supply Chain teams to deliver seamless execution across all commercial initiatives.</li><li>
Maintain exceptional relationships with brand principals, distributors, wholesalers, and retail partners, becoming a trusted commercial advisor across the region.</li></ul>
What you&rsquo;ll need to succeed
<ul><li>3-5 years' experience as a Key Account Manager within the beauty industry</li><li>
Experience managing major retail accounts or distributors across the GCC.</li><li>
Strong commercial acumen with experience in budgeting, forecasting, sales planning, and revenue growth management.</li><li>
Excellent analytical skills with the ability to interpret sales data, identify opportunities, and make commercially sound decisions.</li><li>
Strong negotiation and stakeholder management skills, with the confidence to work with senior retail partners and global brand principals.</li><li>
Experience working closely with Supply Chain, Marketing, and cross-functional teams.</li><li>
Highly relationship-oriented with excellent communication and presentation skills.</li><li>
An outgoing, collaborative personality who enjoys networking and building lasting partnerships.</li><li>
Willingness to travel across the GCC as business needs require.</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
Using GenAI in Your Application Process
To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Key Account Manager - Beauty

Red Frame Productions

Highlights:<ul><li>Dubai (Dubai Hills Mall)</li><li>AED 3,500</li><li>Contract &ndash; 3 Months (can be extended depending on performance)</li><li>Full-Time | Immediate Start</li><li>Native Arabic Speakers Only</li></ul>Job DescriptionWe are urgently hiring a Female Retail Sales Representative (Beauty Experience Required) to represent leading beauty brands at Dubai Hills Mall.If you have proven beautician experience, a strong background in cosmetics, excellent customer service skills, and are ready to start immediately, we want to hear from you!Work Locations<ul><li>Dubai (Dubai Hills Mall)</li></ul>Key Responsibilities<ul><li>Actively approach and engage with store visitors</li><li>Leverage professional beautician knowledge to recommend appropriate products</li><li>Provide skin/beauty consultations and live product demonstrations</li><li>Achieve daily and monthly sales targets</li><li>Deliver exceptional customer service</li><li>Maintain a professional, highly polished appearance at all times</li></ul>Working Hours<ul><li>9-hour shift (8 hours standing + 1-hour break)</li><li>Rotational / flexible shifts</li><li>6 working days + 1 day off per week</li></ul>Job Types: Full-time, Part-time, ContractPay: AED3,500.00 per monthExperience:<ul><li>Beauty: 1 year (Required)</li></ul>Language:<ul><li>Arabic fluently (Required)</li></ul>License/Certification:<ul><li>Emirates ID/Own visa (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Female Retail Sales (Beauty Experience Required) - Dubai Hills Mall

Sephora

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. 
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. 
With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East]. We connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more. 
You will excel and enjoy this position if you are ready to actively handle the following missions : 
Client Experience<ul><li>
Embody Sephora Attitude and set an example in front of the team.</li><li>
Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Supervisor and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Area Manager in analyzing results and proposing action plans in order to enhance the client experience.</li><li>
Maintain and enforce quality customer service and resolve customer service complaints.</li></ul>
Sales
<ul><li>Inspire the team in achieving commercial and operational KPI&rsquo;s and create improvement plans to drive them.</li><li>
Reinforce sales policies and techniques established at the Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Achieve the desired market share for services .</li><li>
Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost achievements.</li><li>
analyzing the results achieved during the shift/floor leadership segment and create action plans during the day to achieve set target.</li></ul><div></div> 
Operations<ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Enforce the team to apply and follow established policies and procedures regarding store operations.
</li></ul><ul><li>Accurately monitor stock availability and report low stock to Head Office to avoid OOS situations.</li><li>
Propose podium order and track daily performance.</li><li>
Drive all operational KPIs and create improvement plans for each.
</li><li>Align with Category Departments on Shelving plans, novelties, brand relocations, gird changes etc.. and communicate to your assigned team.</li></ul>
Business<ul><li>
Provide support to the Area Manager with knowledge of the market conditions, competition, client needs, etc.</li><li>
Analyze all relevant KPIs and propose action plans for improvement.</li></ul><div> 
</div><ul><li>Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends .</li><li>
Plan, implement and oversee in-store promotional events or displays.</li><li>
Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>
Ensure all Business reports are completed efficiently when required.</li></ul><div> 
</div>People<ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>
Increase the team confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Area Manager.</li><li>
Ensure the team is attending training and follow up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>
Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with the Area Manager for final validation according to business needs.</li></ul>
Know How<ul><li>
Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>
Keep up-to-date on trends and products.</li><li>
Inspire, mentor and coach the team.</li><li>
Transfer knowledge and create a highly performing culture in the store.</li></ul><div></div> 
Do not hesitate to apply if you have&hellip; or if you are &hellip;
Internal Relationships<ul><li>
Store team (Supervisor, Beauty Consultants), and Head office team.</li></ul><div></div> 
External Relationships<ul><li>
Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul><div></div> 
Training Knowledge<ul><li>
Advanced Product Knowledge.</li><li>
Intermediate knowledge on health and safety procedures.</li></ul><div></div> 
Experience<ul><li>
Proven successful role in managing.</li><li>
Minimum 5 to 6 years experience in store management.</li><li>
Bachelor's degree.</li></ul><div></div> 
Languages<ul><li>
English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>
Arabic is a plus in OGCC and mandatory for KSA.</li></ul><div></div> 
Competencies<ul><li>
Digital orientation/analytical skills/ business acumen.</li><li>
Excellent communication skills.</li><li>
Intermediate MS Office skills.</li><li>
Ability to deal with Ambiguity.</li><li>
Commercial awareness.</li><li>
Ability to develop and manage teams.</li></ul> 
Here, you will find:<ul><li>
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul> 
Join us and belong to something beautiful.
At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.</div>

Store Manager

<div>L&rsquo;OCCITANE Group
The L&rsquo;OCCITANE Group is an international group that manufactures and retails beauty and well-being products that are rich in natural and organic ingredients. A global leader in the premium beauty market, the Group has more than 3,000 retail outlets, including more than 1,500 owned stores, and is present in 90 countries. Through its seven brands &ndash; L&rsquo;OCCITANE en Provence, Melvita, Erborian, L&rsquo;OCCITANE au Br&eacute;sil, LimeLife, ELEMIS and Sol de Janeiro &ndash; the Group offers new and extraordinary beauty experiences, using high-quality products that respect nature, the environment and the people in it.
L&rsquo;Occitane Group is an equal opportunities employer. One way we act on this is by continuously fostering a more diverse and inclusive workplace and organizational culture. We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow. We seek positive-minded individuals who embody our core behaviors &mdash; Trust, Curiosity, Excellence, Impact &mdash; and who share our commitment to sustainability.
We welcome applications from people of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability statuses, and all other dimensions of diversity. If you believe your profile is a good match for this position, we invite you to apply even if you don&rsquo;t fulfil every single listed qualification.
L&rsquo;OCCITANE Middle East
The L'OCCITANE Middle East has 60+ retail stores &amp; an online presence in UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, Oman, Jordan &amp; Lebanon. We provide our employees with a range of benefits that reflect our importance on staff well-being and enjoyment at work.
JOB Summary &amp; Purpose
The Travel Retail Middle East team oversees the development of Groupe L&rsquo;Occitane in the Travel Retail markets in the Middle East by building the Group&rsquo;s brand portfolio through consistent brand visibility and consumer experience. The Director, reporting to the Travel Retail EMEAA General Manager and to the Managing Director for Middle East, will define and execute the operating plans to develop Groupe L&rsquo;Occitane brands, increase the market share and achieve the net revenues, and operating profit objectives budgeted to achieve a long-term sustainable business. This role will ensure the correct communication between HQ and the JV, and manage, motivate and develop their team in the Middle East
What you'll be doing
PLANNING<ul><li>
Together with the TR EMEAA GM and MD &ndash; Middle East, will define the best path to achieve the business objectives established for the unit and brand portfolio, in accordance with company&rsquo;s strategic planning.</li><li>
Define yearly budgets / targets for the region and review with TR EMEAA Teams + MD for Middle East.</li><li>
Manage the Business Objectives on a Brand and Account level.</li><li>
Organize regular Review Meetings for the region.</li><li>
Identify regional and global industry trends and opportunities (category, clients, brands, etc&hellip;).</li><li>
Identify areas of expansion in the region.</li></ul>
EXECUTION<ul><li>
Run local operating plans (Sales, Marketing, Forecast&hellip;) and execute local growth initiatives.</li><li>
Participate in strategic business reviews with Key Accounts and lead the execution of plans in the region.</li><li>
Ensure implementation of collaborative planning and follow up on suggested orders.</li><li>
Become a vehicle for the identification of Best Practices within the organization and the industry.</li></ul>
CONTROL<ul><li>
Report to HQ all relevant managerial data (KPI and Sales and Operations reports) of his subsidiary, on a monthly basis.</li><li>
Be the communication bridge between the Subsidiary and HQ, and between the Subsidiary and the other Subsidiaries.</li></ul>
MANAGEMENT<ul><li>
Lead, manage and develop a team of 2 direct reports (Sales and Marketing) and around 20 Beauty Advisors in the region.</li><li>
Cooperatively engage with the matrix of stakeholders including the JV partners to lead and influence key decisions to deliver business growth objectives.</li><li>
Evaluate the effectiveness of plans and program and recommend/implement improvements.</li></ul>
What you&rsquo;ll need to succeed
Key Competencies &amp; professional skills.<ul><li>
Strong business acumen and experience in travel retail industry (at least 10 years), retail trends, brand development, innovation and digital passion about the beauty and luxury industry. Knowledge of the Middle East market and its macro economical aspects is a plus.</li><li>
Consumer centric</li><li>
Entrepreneurial spirit</li><li>
Managing diversity and multiple stakeholders (HQ and JV)</li><li>
Flexible and able to challenge status quo and to adapt to new scenarios and business situations by bringing new insights.</li></ul>
Soft Skills<ul><li>
Natural leader who through his/her personality and impact is a motivational &amp; efficient/effective leader and team-builder. Solid relationship building skills to manage the relationship between Groupe L&rsquo;Occitane and the clients effectively.</li><li>
Ability to interact in a multicultural environment.</li><li>
Team player &amp; cooperation</li><li>
Efficient communicator</li><li>
Integrity and trust</li></ul></div>

Director - Travel Retail, L'Occitane

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