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customer service specialist Jobs in Dubai

customer service specialist

senior barman

beverage specialist

Al Merkaz General Trading

We are looking for a friendly, energetic, and customer-focused Female Barista to join our team. The ideal candidate should have previous barista experience in her home country and a passion for preparing high-quality coffee and beverages while providing excellent customer service.Freshers in the UAE are highly encouraged to apply. UAE experience is not required. Candidates with 1&ndash;3 years of barista experience outside the UAE are welcome.Responsibilities<ul><li>Prepare and serve coffee, tea, specialty beverages, and other drinks according to company standards.</li><li>Operate espresso machines, coffee grinders, and other caf&eacute; equipment efficiently.</li><li>Maintain cleanliness and hygiene of the caf&eacute;, workstations, and equipment.</li><li>Greet customers warmly and provide excellent customer service.</li><li>Take customer orders and process payments accurately.</li><li>Monitor stock levels and report shortages to management.</li><li>Follow food safety, hygiene, and health regulations at all times.</li><li>Assist with daily opening and closing procedures.</li><li>Maintain attractive beverage presentation and caf&eacute; appearance.</li></ul>Requirements<ul><li>Female candidate.</li><li>Previous experience as a Barista in home country or overseas.</li><li>Freshers in the UAE are welcome to apply.</li><li>UAE experience is not mandatory.</li><li>Knowledge of coffee preparation techniques and beverage presentation.</li><li>Good communication skills in English.</li><li>Professional appearance and customer-focused approach.</li></ul><ul><li>Ability to work flexible shifts, including weekends and holidays.Preferred Qualifications</li></ul><ul><li>Experience operating espresso machines.</li><li>Knowledge of specialty coffee preparation and latte art.</li><li>Basic cash handling and POS system experience.</li><li>Immediate joiners will be preferred.</li></ul>Job Type: Full-timePay: From AED1.00 per monthWork Location: In person

Female Barista

Marriott International

<div>Additional Information 
Job Number26090876 
Job CategoryFood and Beverage &amp; Culinary 
LocationWest Crescent, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests&rsquo; evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests&rsquo; needs. They should be passionate about the guest service experience, but also have an eye for detail &ndash; from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Bartender - Wet Deck

Towers Rotana

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Food &amp; Beverage professionals who want to move their careers forward.
 
 
 This position is based at Towers Rotana.
 
 
 As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
 </li>
 <li>
 Greet and seat customers and serve them in a professional, discreet and personalized way
 </li>
 <li>
 Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
 </li>
 <li>
 Consistently monitor quality of food &amp; beverage being served
 </li>
 <li>
 Practice good customer relations and attend to customer complaints / queries satisfactorily
 </li>
 <li>
 Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
 </li>
 <li>
 Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
 </li>
 <li>
 Ensure minimum wastage, breakage and spoilage
 </li>
 <li>
 Actively use up selling techniques to exceed guest expectations and increase revenue
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma / degree in hospitality or a vocational training in food &amp; beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Recognizing Differences
 
 
 Taking Responsibility
 
 
 Teamwork
 
 
 Understanding the Job
</div>

Waiter / Waitress

Yatsudoki Chateraise

Responsibilities and Duties- Advise on menu and products selections- Serve food and beverages- Present bills to customers and accept payment in cash, credit or debit cards- Order and maintain inventory of both chiller and non-chiller products- Describe and advise on patisseries selection- Describe menu items for customers- Take orders and relay to kitchen and bar staff- Clear and clean tables, trays and chairs- Balance cash and record sales- Provide customer service to assist clients/guests with special needsCandidate Requirement- Minimum of 2 year experience- Directly related experience within a full service concept- Well-developed communication skills- Demonstrated knowledge of food &amp; beverage products, techniques and practices.- Working knowledge of food &amp; beverage preparation and presentation.- Demonstrated customer service and interpersonal skills.- Demonstrated ability to operate cash register including debit and credit transactions.- Demonstrated understanding of food &amp; beverage health &amp; hygiene standards.Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per month

Waiter - Premium Brand

INDEX Integrated Platform Company

Responsibilities and Duties- Advise on menu and products selections- Serve food and beverages- Present bills to customers and accept payment in cash, credit or debit cards- Order and maintain inventory of both chiller and non-chiller products- Describe and advise on patisseries selection- Describe menu items for customers- Take orders and relay to kitchen and bar staff- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages- Address customers' complaints or concerns- Clear and clean tables, trays and chairs- Balance cash and record sales- Provide customer service to assist clients/guests with special needsCandidate Requirement- Minimum of 1 year experience- Directly related experience within a full service concept- Well-developed communication skills- Demonstrated knowledge of food &amp; beverage products, techniques and practices.- Working knowledge of food &amp; beverage preparation and presentation.- Demonstrated customer service and interpersonal skills.- Demonstrated ability to operate cash register including debit and credit transactions.- Demonstrated understanding of food &amp; beverage health &amp; hygiene standards.Pay: AED1,857.72 - AED7,028.70 per monthApplication Question(s):<ul><li>What is your salary expectation?</li><li>Are you available to join immediately?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Head Waiter

Accor

<div>
 
 Company Description
 
 
 
 
 Join
 
 
 us at Accor,
 
 
 where
 
 
 life pulses
 
 
 with
 
 
 passion!
 
 
 
 As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
 
 
 By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
 
 
 You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
 
 
 You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
 
 
 Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues
 
 
 
 Hospitality
 
 
 is
 
 
 a
 
 
 work
 
 
 of
 
 
 heart
 
 
 ,
 
 
 
 
 Join
 
 
 us and
 
 
 become
 
 
 a
 
 
 Heartist
 
 
 &reg;.
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Maintain the LQA service standards as required for the Outlet.
 </li>
 <li>
 Read daily reports, hotel updates shared via Outlet communication methods and to acknowledge any VIP&rsquo;s arrivals to ensure they are acted upon. Report to shift 10 mins before start time and communicate in advance if any delay. Must know all Food &amp; Beverage menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.
 </li>
 <li>
 Present children's menus when appropriate, and describe specials and alternative cuisine.
 </li>
 <li>
 Serve and clear food and beverage items in an unobtrusive and professional manner using Tray/appropriate service ware at all times.
 </li>
 <li>
 Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures
 </li>
 <li>
 Carry trays, bus and reset tables with linen, chinaware, glassware and silverware.
 </li>
 <li>
 Ascertain guests&rsquo; satisfaction and handle any problem which may arise, informing the Supervisor/Manager of the problem and how it was resolved.
 </li>
 <li>
 Follow cash and credit card procedures according to the guidelines of the accounting department.
 </li>
 <li>
 Maintain a clean, neat and orderly restaurant throughout service.
 </li>
 <li>
 Polish cutlery, refill salt, pepper and sugar, creamers etc.
 </li>
 <li>
 Must be able to prepare/operate the coffee machine to make specialty coffee&rsquo;s/Tea&rsquo;s
 </li>
 <li>
 Must be able to make/ serve other beverages both non-alcoholic and alcoholic drinks.
 </li>
 <li>
 Ensure that work station is stocked with appropriate condiments at all times.
 </li>
 <li>
 Report any guest comments regarding food and beverage to manager
 </li>
 <li>
 Conscientious handling and maintenance of operating equipment.
 </li>
 <li>
 Learn and adhere to safety, sanitation, HACCP and hygiene policies
 </li>
 <li>
 Maintain good working relationships with colleagues, and all other departments.
 </li>
 <li>
 Maintain complete knowledge of all F&amp;B services, outlets and hotel services/features.
 </li>
 <li>
 Perform opening/closing side duties as assigned and set all tables according to standards.
 </li>
 <li>
 Report to manager any kinds of deviation from set standard and procedures.
 </li>
 <li>
 Ensure that all service and storage areas are kept safe and clean
 </li>
 <li>
 Help minimize waste, neglect, breakages and mishandling of supplies and equipment
 </li>
 <li>
 Carry out cleaning and maintenance of the outlet
 </li>
 <li>
 Incase of being unwell and not able to report to work, Restaurant Supervisor/ Manager must be notified a minimum of 4 hrs prior shift through telephone call.
 </li>
 <li>
 Assist other Food &amp; Beverage Outlets in their operations during peak hours if needed or work extended shifts due to operational needs.
 </li>
 <li>
 Actively support in the Management in supervision of the operation/section to maintain service standards
 </li>
 <li>
 Assist the Supervisor/Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees
 </li>
 <li>
 Assist in colleagues training and act as a role model by leading by example and actively supporting the colleagues throughout their shift.
 </li>
 <li>
 Must learn and be able to use the operating systems at Raffles Dubai.
 </li>
 <li>
 Conducts Equipment and Beverage inventories and ensures no variances in beverage inventories.
 </li>
 <li>
 Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager, driving Trainings/ HERO.
 </li>
 <li>
 Use a hands-on approach to train and develop employees, demonstrate team building, and lead by example.
 </li>
 <li>
 Understand the Goals/Targets set by the Management for the Outlet and work towards achieving it.
 </li>
 <li>
 Carry out any other duties as and when assigned by the Management of the Hotel
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience in food &amp; beverage service.
 </li>
 <li>
 Strong supervisory skills with a hands-on approach and lead-by-example work style.
 </li>
 <li>
 Commitment to delivering exceptional guest service with a passion for the hospitality industry.
 </li>
 <li>
 Ability to find creative solutions with proven problem-solving capabilities offering support where required.
 </li>
 <li>
 Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
 </li>
 <li>
 Experience of working with IT systems on various platforms.
 </li>
 <li>
 Strong communication skills.
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Strong interpersonal and problem solving abilities
 </li>
 <li>
 Fluency in English , additional languages are a plus
 </li>
 </ul>
</div>

Waiter

TALENTMATE

<div>
 
 Job Description
 
 
 
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe. Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with opening of the iconic Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travellers.
 
 
 
 About Jumeirah Zabeel Saray
 
 
 
 Jumeirah Zabeel Saray is an exclusive beachside resort located in the west crescent of Palm Jumeirah in Dubai. Inspired by the palaces of the Ottoman Empire, the resort is home to the award-winning Talise Ottoman Spa, a curated selection of restaurants, and family-friendly experiences. Guests can also enjoy water sports, with a private jetty offering shuttle boat transfers to and from the mainland of Dubai.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a Waiter/ess - Mini Bar to join Jumeirah Zabeel Saray
 
 
 
 The Main Duties And Responsibilities Of This Role Include
 
 
 
 <ul>
 <li>
 Greet guests warmly, escort them to their tables, and provide information about seating arrangements.
 </li>
 <li>
 Explain menu items, including preparation methods and ingredients. Address any inquiries about allergies or dietary restrictions.
 </li>
 <li>
 Inform guests about daily specials and promotions not listed on the menu, ensuring they are aware of all available options.
 </li>
 <li>
 Verify guests' identification to ensure compliance with legal age requirements for alcohol service, adhering to local laws.
 </li>
 <li>
 Take accurate food and beverage orders, noting any special requests, and communicate these promptly to the kitchen and bar staff.
 </li>
 <li>
 Serve food using appropriate techniques, ensuring adherence to established serving standards and handling practices.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Minimum 1-2 years of experience in Food &amp; Beverage service within a 4-star or 5-star hotel or premium dining environment, with strong knowledge of service standards.
 </li>
 <li>
 Strong understanding of menu offerings, food preparation methods, and the ability to provide recommendations and upsell items in line with brand standards.
 </li>
 <li>
 Proficient in guest service delivery, including order taking, service execution, and handling guest feedback while ensuring high levels of satisfaction.
 </li>
 <li>
 Ability to manage a designated service section, coordinate with kitchen and bar teams, and ensure smooth and efficient operations during service.
 </li>
 <li>
 Good communication and interpersonal skills, with the ability to handle cashiering procedures and maintain compliance with hygiene, safety, and service protocols.
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
 <li>
 Supportive and inclusive work environment
 </li>
 <li>
 Access to Learning &amp; Development programmes and clear career pathways
 </li>
 <li>
 Opportunities for internal mobility within our global network
 </li>
 <li>
 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
 <li>
 Company-provided shared accommodation
 </li>
 <li>
 Comprehensive healthcare and life insurance coverage
 </li>
 <li>
 Paid annual leave and flight from your home country
 </li>
 <li>
 Performance-based incentives tailored to your role
 </li>
 <li>
 Competitive tax-free salary paid in UAE Dirhams (AED)
 
 
 </li>
 </ul>
 Job Details
 
 
 Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.jumeirah.com Job Function: Food &amp; Beverage Services Company Industry/
 
 
 Sector: Other
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
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</div>

Waiter Ess - Zenzi Beach - Jumeirah Zabeel Saray

Explore 100+ Beverage specialist in Dubai this August. Find roles across top companies and apply now to boost your career.