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customer service representative Jobs in Dubai

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bilingual call center representative

Kayla Medical & Aesthhetic Centre

ARABIC FEMALE Call Center agent with clinic experience to join our clinic in Dubai- Minimum experience 1 year as receptionist or call center or telesales at clinic or medical center- Knowledge in cosmetic treatments promotion and answering inbound inquiries- experience with follow up with leads and appointments- Prefered who has own visaنوع الوظيفة: دوام كاملالخبرة:<ul><li>Reseption/Call Center/ Telesates at clinic: سنة واحدة (مطلوب)</li></ul>اللغة:<ul><li>Arabic (مطلوب)</li></ul>

ARABIC FEMALE Call Center Telesales with clinic experience

Institute of Royal Aesthetic Ply Clinic Co L.L.C

We are hiring Call Center Sales Agent with experience in the aesthetic or beauty industry to join our growing team. The ideal candidate is confident on the phone, skilled in sales conversion, and able to communicate fluently in multiple languages while delivering an excellent client experience.You will handle inbound and outbound calls, consult potential clients about aesthetic services, and convert leads into bookings or sales.Key Responsibilities<ul><li>Handle inbound and outbound sales calls in a professional manner</li><li>Present and sell aesthetic services and packages to prospective clients</li><li>Close leads into paid bookings and packages</li><li>Push upgrades, packages, and promotions</li><li>Overcome objections confidently and aggressively</li><li>Follow up relentlessly until the deal is closed</li><li>Hit daily, weekly, and monthly KPIs</li><li>Maintain accurate records using CRM system</li><li>Provide exceptional customer service in multiple languages</li></ul>Requirements<ul><li>Proven experience as a Call Center Sales Agent</li><li>Previous experience in aesthetics, beauty, or cosmetic clinics is required</li><li>Fluent in multiple languages (strong advantage)</li><li>Strong phone communication and closing skills</li><li>Excellent objection-handling skills</li><li>Comfortable working under pressure and strict KPIs</li><li>Money-motivated mindset</li></ul>What We Offer<ul><li>Competitive salary + commission/bonuses</li><li>Supportive and professional work environment</li><li>Growth opportunities within the company</li><li>Training on aesthetic services and sales techniques</li></ul>Job Type: Full-timeWork Location: In person

Call Center Sales Agent – Aesthetic Industry (Multilingual)

Flexloop

Only German-speaking candidates will be considered for this role.Are you looking for a real opportunity to build your career from home? We are hiring freelance call center agents to join our customer service team in a fully remote role. No previous experience is required — we value your motivation, responsibility, and willingness to learn. What You Will Do<ul><li>Manage customer calls and inquiries in a professional and friendly manner</li><li>Provide clear, accurate information and solutions</li><li>Record each case correctly in the system</li><li>Escalate technical issues to the relevant team when necessary</li></ul> <h3>What We’re Looking For</h3><ul><li>Strong interest in customer service and problem-solving</li><li>Clear and confident communication skills over the phone</li><li>Ability to quickly adapt to new digital tools</li><li>Organized, detail-oriented, and reliable</li><li>Quiet workspace with a stable internet connection</li><li>Computer with Windows 10 or 11 and 4–6 GB RAM minimum</li><li>Previous customer service experience (preferred but not required)</li></ul> <h3>What We Offer</h3><ul><li>Freelance collaboration with pay based on services provided</li><li>Hourly compensation plus performance-based bonuses</li><li>Full initial training and ongoing support</li><li>Flexible working hours</li><li>Professional environment with long-term growth opportunities</li><li>A great opportunity to build stability while working from home  </li></ul>Join our team and take the next step in your career as a freelance call center agent — all from the comfort of your home.

German-Speaking Freelance Call Center Agent (Remote)

CREDITCARE CREDIT MANAGEMENT LLC

We need only Telesales girls Tagalog language Speaking As a Debt Management Executive with Telesales Experience Communications, you'll be responsible for reaching out to customers over the phone and helping them with their debt management needs. You'll use your excellent communication skills to explain our services, assist with debt restructuring, and guide customers towards finding the best solutions for their financial situations. It's a rewarding role where you get to make a positive impact on people's lives! A telesales is a company representative that contacts the existing or potential prospects with the intention of closing a sale. Given the nature of their job, they ought to have excellent communication skills and the ability to inform and pursue the potential prospect.Requirements -&middot; Proven experience as telesales representative or other sales&middot; Proven track record of successfully meeting sales quota preferably over the phone&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaints&middot; Excellent phone and presentation skillsJob Role:&middot; Contacting potential or existing customers to inform them about the product or service.&middot; Closing sales deals over the phone and maintaining good customer relationships.&middot; Gathering data &amp; generating leads.&middot; Capable of achieving the monthly target.&middot; Willing to go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales.&middot; Keeping records of calls and sales and noting helpful information.&middot; Manifesting excellent communication and presentation skills.&middot; Exhibiting confidence in presenting the products over the phone and maintaining customer relationships&middot; Addressing the queries about the services of the company and tactfully resolving the same.Kindly note : Only candidates who fit the criteria above &amp; hold similar experience will be contacted.Job Types: Full-time, Permanent, FresherPay: Up to AED3,000.00 per monthJob Types: Full-time, Permanent, FresherPay: AED3,000.00 - AED4,000.00 per month

Tagalog language speaker for Customer Service sales

AGMC

Role OverviewThe Outbound Executive plays a key role in enhancing customer engagement and supporting the sales pipeline through proactive outreach.This role is responsible for creating positive first impressions of INEOS by professionally connecting with prospective and existing customers, identifying opportunities, and enabling the Sales Team to convert qualified leads into business.Key Responsibilities<ul><li>Research, contact, and qualify prospective customers</li><li>Generate and schedule appointments for the Sales Team</li><li>Conduct outbound calls to both new prospects and existing customers</li><li>Maintain ongoing customer relationships through follow-ups</li><li>Utilize CRM data and external databases for lead generation</li><li>Ensure customer information is accurate and updated in the system</li><li>Identify and reconnect with past prospects</li><li>Support marketing campaigns through targeted outreach</li><li>Log all call activity and track success rates</li><li>Generate daily and weekly activity reports</li><li>Collaborate with Sales to achieve business targets</li><li>Represent INEOS in a professional and positive manner</li></ul>Performance Expectations<ul><li>Contact 100 new prospects daily</li><li>Generate 20+ qualified leads per day</li><li>Maintain high data accuracy in CRM</li><li>Support achievement of corporate sales targets</li></ul>Skills &amp; Competencies<ul><li>Strong communication and listening skills</li><li>Professional and consultative phone approach</li><li>Resilient and confident in handling rejection</li><li>Target-driven mindset</li><li>Highly organized and self-motivated</li><li>Ability to work under pressure and meet deadlines</li><li>Analytical mindset for researching prospects</li><li>Commercial awareness</li></ul>Preferred Background<ul><li>Experience in telesales / telemarketing / appointment setting</li><li>Exposure to automotive industry is an advantage</li><li>English required | Arabic preferred</li><li>Graduate or equivalent education preferred</li></ul>Job Types: Full-time, PermanentPay: AED6,000.00 per monthApplication Question(s):<ul><li>Are you comfortable commuting to the job location in Al Garhoud?</li><li>Do you have at least one year of experience in the automotive industry? (Please note that this will not affect your application.)</li><li>Which languages are you fluent in for reading, speaking, and writing?</li></ul><ul><li>What is your current salary?</li><li>I am only offering a salary of AED 6000+ Incentives. Does this match your expectations? (not negotiable)</li></ul>

Call Center Agent - Priority to German, Chinese, Russian & Arabic speakers

TALENTMATE

<div>
 
 Job Description
 
 
 
 We are looking for a
 
 Call Center Team Leader
 
 to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance, ensure KPIs are met, and maintain a high standard of customer interaction and satisfaction.
 
 
 The ideal candidate is a bilingual (Arabic and English) professional with proven experience in managing contact center teams, resolving escalations, and motivating staff. You should be results-oriented, highly organized, and a natural communicator who thrives in fast-paced, customer-driven environments.
 
 
 If youre ready to lead by example and deliver exceptional customer support outcomes&mdash;read on.
 
 
 
 Key ResponsibilitiesCore Functions
 
 
 
 <ul>
 <li>
 Supervise day-to-day call center operations, ensuring service level agreements (SLAs) and quality standards are consistently met.
 </li>
 <li>
 Monitor call queues, handle escalated issues, and step in to support agents when necessary.
 </li>
 <li>
 Conduct regular performance evaluations and coach team members for continuous improvement.
 </li>
 <li>
 Analyze call center metrics to identify trends and implement process enhancements.
 
 
 </li>
 </ul>
 
 Collaboration &amp; Communication
 
 
 
 <ul>
 <li>
 Serve as the communication bridge between frontline agents and senior management.
 </li>
 <li>
 Coordinate with other departments (e.g., IT, sales, logistics) to resolve customer issues efficiently.
 </li>
 <li>
 Lead daily team briefings and encourage open dialogue for feedback and idea sharing.
 </li>
 <li>
 Foster a positive, team-oriented culture focused on accountability and growth.
 
 
 </li>
 </ul>
 
 Performance &amp; Reporting
 
 
 
 <ul>
 <li>
 Track and report on KPIs including average handling time, customer satisfaction, and first-call resolution.
 </li>
 <li>
 Develop and execute action plans to improve underperforming metrics.
 </li>
 <li>
 Maintain accurate documentation of team activities, call outcomes, and training records.
 </li>
 <li>
 Provide strategic input on improving customer engagement and operational efficiency.
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in a call center environment, with at least 1 year in a supervisory role.
 </li>
 <li>
 Fluency in both Arabic and English.
 </li>
 <li>
 Strong leadership and conflict resolution skills.
 </li>
 <li>
 Proficiency in call center software and CRM platforms (e.g., Zendesk, Freshdesk, Genesys).
 </li>
 <li>
 Exceptional communication and coaching abilities.
 </li>
 <li>
 Ability to analyze data and make decisions based on insights.
 </li>
 <li>
 Bachelor&rsquo;s degree preferred; relevant certifications are a plus.
 
 
 </li>
 </ul>
 
 Salary &amp; Benefits:
 
 
 Competitive Salary:
 
 8,000 &ndash; 15,000 AED/month
 
 
 ✅ Work Visa sponsorship
 
 
 ✅ Medical insurance
 
 
 ✅ 30 days of paid annual leave
 
 
 ✅ Ongoing training and professional development
 
 
 ✅ Supportive team culture with performance recognition programs
 
 
 
 Work Arrangement:
 
 
 Type:
 
 Full-time, on-site position
 
 
 
 Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.
 
 
 
 
 Why Join Us?
 
 ✔ Lead a dynamic and motivated team in a fast-paced environment
 
 
 ✔ Gain exposure to operational strategy and customer experience innovation
 
 
 ✔ Be part of a stable company with growth opportunities
 
 
 ✔ Work in a bilingual, multicultural environment that values excellence
 
 
 
 Organized and efficient? Step into a role where your structure powers our success. Apply now!
 
 
 
 Job Details
 
 
 Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://albacorp.net/ Job Function: Information Technology (IT) Company Industry/
 
 
 Sector: Holding Companies
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
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Call Center Team Leader

Tanmyah

Position: Mandoob Agent/ PRO-CoordinatorExperience: 3 &ndash; 5yrsLocation: Silicon Oasis, DubaiPreferable: Arabic speakerJob Responsibility:<ul><li>Minimum of 3 to 5 years of experience in facilities management or similar role.</li><li>Experience in an outsourcing organization or service administration company at the same level</li><li>Collect and check of receiving documents sent by dib to the call center agents/ supervisor.</li><li>Review the collected documents to ensure match with assigned appointment by the call center agents and supervisor</li><li>Contact the buyer and seller to reaffirm the appointment initiated by the call center agents and proceed for delivery</li><li>Inspect and check the vehicle details/ car before the delivery to ensure all details and condition is as per requirement /invoice</li><li>Check the required documents i.e., original insurance named to dib and its value, selling letter named to dib, customs papers prepared by the showrooms.</li><li>Highlighting any vehicle defects or mismatch in case any to the supervisor/call center agents immediately for further actions and declining the delivery in a well-mannered.</li><li>Ensure also the buyer checks the vehicle before proceeding to sign the contract</li><li>Complete the delivery process once the inspected vehicles and documents are satisfactory then proceed to complete the delivery process.</li><li>Confirm and clarify to the call center agent and supervisor that the delivery process is completed.</li><li>Handover the complete set of documents to al tanmyah services representative (supervisor or call center agents) for further processing</li><li>Ability to timely completion of assigned work</li><li>Ability to carry out work in accordance with sla/agreement with management</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthWork Location: In person

PRO Coordinator

Explore 370+ Bilingual call center representative in Dubai this March. Find roles across top companies and apply now to boost your career.