patient account representative 2 - hospital

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3d experiential designer (sketchup / rhino required)

administrative assistant & receptionist Jobs in Los Angeles United States

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associate sales representative Jobs in Los Angeles United States

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patient account representative 2 - hospital Jobs in Los Angeles United States

patient care technician Jobs in Los Angeles United States

patient care technician

bilingual patient services representative

Kheir Clinic (FQHC)

MISSIONKheir&rsquo;s mission is to increase and provide access to culturally and linguistically-sensitive quality primary healthcare and human services support to the underserved and uninsured residents of Southern California.ASSIGNMENT SUMMARYThe Patient Services Representative (PSR) plays a vital role within the Kheir team. They are the first point of contact for our clients and are primarily responsible for maintaining the Ideal Patient Experience by working with patients at the beginning and end of the visit. Duties include verifying and updating patient demographic, insurance and appointment information in our scheduling software, scanning necessary documents, collecting payments for service and for invoices, scheduling follow-up appointments for medical, dental and vision, working items in departmental work queues, and responding to patient requests and inquiries in a timely fashion while exhibiting warmth, compassion and responsiveness to patients and their families. The PSR will report to the Clinic Manager. This is a full-time, non-exempt, hourly position.MINIMUM QUALIFICATIONS● Bachelor&rsquo;s Degree preferred, but not required.● Candidates will have 2-5 years&rsquo; experience in a sales or retail management environment or 3+ years&rsquo; work experience in healthcare insurance using medical billing software.● Superior customer service skills and self-motivated with the ability to exceed patient expectations.● Excellent organizational skills and attention to details.● Possess excellent interpersonal communication and written skills.● Computer proficiency with MS Office products and the ability to learn new programs quickly.● Ability to think critically and solve problems.● Good judgment and analytical skills.● Ability to prioritize and manage multiple projects in a fast-paced environment.● Bilingual (English/Korean or English/ Spanish)ESSENTIAL FUNCTIONS/RESPONSIBILITIES● Greeting and checking in patients in a friendly, courteous, and professional manner.● Collecting co-payments and verifying insurance coverage.● Scheduling and confirming patient appointments via text or calls and scheduling additional follow up appointments as needed.● Preparing new patient charts in EMR with special attention to detail for accuracy.● Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.● Collecting and posting payments &amp; record receipts.● Balancing nightly deposits and completing credit card processing.● Responding to key performance indicators to ensure practice success.● Answering and triaging calls- directing to appropriate individuals or departments.● Responsible for monitoring patient wait times and proactively communicating with patients regarding their status during the visit.● Responsible for monitoring waiting rooms and ensuring that waiting areas are kept clean.● Assist patients with filling out forms when needed.● Participate in staff and educational meetings.● Direct patient complaints and concerns to supervisors in a timely manner.● Perform other duties as assigned.--------------------------------------------------------------------------------------------Kheir Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kheir Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Kheir Clinic will consider for employment all qualified Applicants, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance.Please note that this job description is subject to change to meet the needs of Kheir Clinic.Pay: $23.00 - $25.00 per hourBenefits:<ul><li>403(b)</li><li>403(b) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: In person

Bilingual Patient Services Representative

FMOL Health

<div>The Patient Accounts Representative 2 works with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital and/or professional charges. The Patient Accounts Representative 2 is responsible for the monitoring of patient accounts which includes, but is not limited to: claim submissions, researching and reviewing back end denials; determining appropriate action for submission of provider claims; outbound and inbound calls from insurance carriers, providers and patients; payment posting; collections; account adjustments and appeals.</div>
 <div><div><ul><li>Customer Service
<div><ul><li>Promptly answers inquiries from patients, co-workers, and employees regarding patient accounts in a kind and courteous manner.
</li></ul><ul><li>Assists in providing quality training and orientation for assigned employees.
</li></ul></div></li></ul><ul><li>Payer Relations
<div><ul><li>Advises patient or guarantor of third party payer benefits and estimated private payer amount and collects partial payments prior to admission in a manner that promotes the provision of high quality health care services by the department.
</li></ul><ul><li>Reviews patient papers and documentation for reported information accuracy, and researches errors on patient accounts, billing and insurance problems, and lost payments in order to ensure accurate record maintenance and prudent departmental operation.
</li></ul><ul><li>Makes written and verbal inquiries to third party payers, reconciles patient accounts, and makes payment arrangements in an effort to ensure that patients are free from financial burden and that patient interests are appropriately represented.
</li></ul><ul><li>Coordinates and originates payroll deduction actions for hospital employees in accordance with established policies and procedures, and oversees collection letter mail-outs for delinquent unpaid patient accounts in a prudent and efficient manner.
</li></ul><ul><li>Sends itemized patient account statements per attorney request or in response to subpoena in a professional and diligent manner.
</li></ul><ul><li>Reviews claims to make sure that payer specific billing requirements are met.
</li></ul><ul><li>Follows up on claims, determines and applies appropriate adjustments.
</li></ul><ul><li>Updates accounts.
</li></ul></div></li></ul><ul><li>Receivables
<div><ul><li>Works with external agencies and companies to provide patients with prompt reimbursement for hospital services. Interprets, explains, and counsels patient and family regarding hospital charges, services, and payment policies in a manner sensitive to the needs and financial situation of the patient.
</li></ul></div></li></ul><ul><li>Quality
<div><ul><li>Maintain a quality accuracy average of 95%
</li></ul><ul><li>Maintain a production set by management for specialty focus.
</li></ul><ul><li>Thoroughly completes assigned tasks with in the requested timeline.
</li></ul></div></li></ul><ul><li>Other Duties As Assigned
<div><ul><li>Performs other duties as assigned or requested.</li></ul></div></li></ul></div></div>
 <div><ul><li>Must have 2 yrs experience of relevant experience. Bachelor's Degree substitutes 2 yrs exp. Associate's Degree, trade school, or certification substitutes 1 yr exp.
</li><li>Some examples of relevant experience include LPN, RN, Revenue Cycle, Accounting, Bookkeeping, Business, Billing, Coding or call center environments.
</li><li>High School or equivalent
</li><li>Must possess knowledge of ICD-9/10, CPT and HCPCS coding. Must have accurate data entry skills. Must be able to answer multiple phone lines with incoming and outgoing calls. Must understand the explanation of benefits of various managed care companies. Must be able to demonstrate teamwork and willingness to work in cooperation and support of others as well as comply with FMOLHS policies and procedures.</li></ul></div>

Patient Account Representative 2 - Hospital

Casa de Salud

Full-Time Bilingual Medical Assistant (English/Spanish)We are seeking an experienced, reliable, and professional Bilingual Medical Assistant to join our team. Minimum of 5 years of paid medical assistant experience is required.Qualifications:<ul><li>Fluent in both English and Spanish</li><li>At least 5 years of paid experience as a Medical Assistant</li><li>Ability to work in a fast-paced environment</li><li>Strong multitasking and organizational skills</li><li>Excellent communication and patient-care abilities</li></ul>IF YOU DO NOT HAVE EXPERIENCE AS A MEDICAL ASSISTANT, PLEASE DO NOT APPLY.Job Type: Full-timePay: $19.00 - $22.00 per hourBenefits:<ul><li>Employee discount</li><li>Free parking</li><li>Paid sick time</li><li>Paid time off</li><li>Retirement plan</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Medical receptionist: 4 years (Required)</li><li>EMR systems: 5 years (Required)</li><li>Vital signs: 5 years (Required)</li></ul>Language:<ul><li>Spanish, English (Required)</li></ul>License/Certification:<ul><li>CPR Certification (Required)</li><li>Certified Medical Assistant (Required)</li></ul>Work Location: In person

Experienced Medical Assistant

APLA Health

<div>Requisition #: 49141
Status: Full-time, Non-Exempt
Schedule: Monday &ndash; Friday, 8AM &ndash; 5PM
Onsite or Hybrid: Onsite
Bilingual (English/Spanish): Yes: Spanish Assessment required prior to offer.
POSITION SUMMARY:
The HIV-STD Counselor/Medical Assistant will provide patient care services under the direction of a licensed health care provider inclusive of culturally appropriate HIV/STD services to APLA Health &amp; Wellness patients. In collaboration with prevention program staff, the HIV/STD Counselor/Medical Assistant will work to identify HIV positive individuals who are part of our prevention programs and who are not yet linked to HIV medical care, including newly diagnosed individuals, persons who know their HIV status but have never been engaged in care, and others who know their status and have dropped out of care to access medical care services. The HIV-STD Counselor/Medical Assistant will perform administrative front office and clinical back office duties in the medical clinic, including submitting and tracking referrals, taking vital signs, preparing examining rooms, administering medications as ordered by a licensed healthcare provider, performing phlebotomy and other technical clinical functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or has a logical assignment to this position.<ul><li>
Greets and register patients when needed; assists them with completion of necessary forms; answers telephones and schedules appointments; retrieves medical files; maintains medical records and files.</li><li>
Provide pre/post test client-centered HIV counseling.</li><li>
Conduct HIV/STD risk assessments.
</li><li>Provide HIV/STD risk reduction and prevention coaching/counseling.</li><li>
Prepares treatment rooms, ensuring that rooms are neat and clean, and stocked with the necessary supplies and equipment for patient examination; maintains sanitary and sterile supplies and equipment.</li><li>
Interviews patients to obtain basic medical information and history; measures and records vital signs, height, weight and body mass index (BMI); prepares medical records for provider review.</li><li>
Performs phlebotomy to collect blood samples; collects urine and other non-invasive specimens; logs specimens for testing; performs urine dip sticks and finger-sticks for hemoglobin and glucose measurements.</li><li>
Provides counseling and rapid HIV testing to clients seeking those services.</li><li>
Maintains monthly equipment logs, i.e. Glucometer, Hemocue, and Refrigerators.</li><li>
Develop a set of focused strategies, designed to improve the linkage (and ongoing engagement) to HIV primary medical care of recently diagnosed HIV-infected persons; individuals of known HIV status who have never sought medical care and HIV-infected persons who have dropped out of care and are no longer seeking HIV medical care and treatment.</li><li>
Assists physicians and nurses in examining and treating patients; handling instruments; preparing and disinfecting treatment sites; applying and removing dressing and bandages; administers medications in accordance with providers orders; administers subcutaneous and intramuscular injections as ordered by mid-level providers and physicians.</li><li>
Assist in the preparation of reports as requested.</li><li>
Maintain HIV/STD testing records to ensure that all documentation required by funders and agency Quality Management Plan is on file.</li><li>
Carries out patient discharge processes; clarifies and provides patients with follow-up care instructions and referrals.</li><li>
Follows steps outlined in APLA Health &amp; Wellness referral tracking policy to ensure that patients gets the referrals needed and that referrals are appropriately logged and tracked.</li><li>
Administers Cardiopulmonary Resuscitation (CPR) in a medical emergency.</li><li>
Effectively communicate with clients/patients in English and Spanish as required per aforementioned job duties.</li></ul>
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High School diploma or GED equivalent required. Successful completion of a Medical Assistant training program in a recognized institution in accordance with standards established by the Medical Board of California. Successful completion of LA County&rsquo;s Division of HIV and STD Programs&rsquo; HIV Test Counselor Certification required within first 90-days of hire.
Knowledge of:<ul><li>
Basic medical terminology and patient care methods and techniques.</li><li>
Methods and procedures for performing technical clinical procedures including phlebotomy, collecting and testing urine and other non-invasive specimens, and administering injections.</li><li>
Routine laboratory procedures.</li><li>
Standards and methods for maintaining sterile and sanitary laboratory and examining room conditions.</li><li>
Methods and standard procedures for the maintenance of medical records.</li><li>
Safety policies and safe practices applicable to the work.</li><li>
HIV infection; STD infection/treatment; HIV/AIDS prevention; psychosocial issues as it relates to HIV and STD transmission/acquisition, special issues relevant to individuals who are at risk for HIV/STD and/or living with HIV; health education and behavior modification theory; human sexuality, substance abuse, behavior change principles and strategies; effective communication skills; group dynamics; data management; general computer knowledge; community resources; health and social concerns of diverse populations such as gay and non-gay identified men who have sex with men and other genders, individuals who share injection paraphernalia, heterosexuals, women at sexual risk and transgender individuals</li></ul>
Ability to:<ul><li>
Interview patients effectively for the purpose of acquiring medical, social and sexual histories.</li><li>
Risk reduction counseling to curtail the spread of HIV and other STDs.</li><li>
Communicate effectively with people of various educational, socio-economic and cultural backgrounds.</li><li>
Understand and follow written and oral instructions from physicians, mid-level providers and nurses and apply departmental policies, procedures and protocols applicable to work.</li><li>
Identify and correct unsanitary conditions and maintain sterile environments.</li><li>
Perform routine medical tests and procedures proficiently and accurately.</li><li>
Communicate clearly and effectively, both orally and in writing.</li><li>
Operate a computer and standard business software.</li><li>
Maintain highly confidential personal and medical information in accordance to HIPAA regulations.</li><li>
Exercise tact, objectivity, sensitivity and sound judgment in dealing with a variety of people in a variety of sensitive situations.</li><li>
Establish and maintain effective working relationships with other staff members, patients and others encountered in the course of work.</li><li>
Bilingual required &ndash; English/Spanish.</li></ul>
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
COVID-19 Vaccination or Medical/ Religious Exemption required.
Equal Opportunity Employer.</div>

Medical Assistant-HIV/STD Counselor

St. John's Community Health

<div>On Call Floater Dentist- Saturdays 
 
<div>Diagnose and treat diseases, injuries, and malformations of teeth and gingiva, and related oral structures by performing the following duties.</div> 
QUALIFICATIONS
Education &amp; Experience: (Required)<ul><li>
Graduate dentist with state license or regional boards and eligible to practice Dentistry in California.</li><li>
The preference is for a General Dentist with a minimum of 2-3 years experience</li><li>
Strong charting/documentation skills.</li><li>
OJT accredited</li><li>
Bilingual English/Spanish (Preferred)</li><li>
Proficient Microsoft Office and Excel (familiarity with medical terminology).</li><li>
EDR- Electronic Dental Record (Preferred)</li><li>
PMS- Practice Management System (Preferred)</li><li>
Familiarity with dental management programs, such as Dentrix</li></ul>
Licensure/Certification:<ul><li>
DDS, OSHA Certification, CPR License, X-ray Radiation License</li><li>
Employees are responsible for maintaining individual certifications as required by job function or by law and provide verification and recertification when requested by management.</li></ul>
ESSENTIAL DUTIES AND RESPONSIBILITIES
Proficient in all aspects of general dentistry including the ability to perform selected specialty services. Specifically, the provider should possess the expertise and competency to perform the following:<ul><li>
Assist in patient scheduling to assure dental clinic productivity and appropriate management of dental patients.</li><li>
Communicate dental treatment information to patients, parents or guardians and clinical staff in a clear and effective manner.</li><li>
Diagnose pathological or irregular oral conditions.</li><li>
Document and chart in the patients&rsquo; dental records appropriately, using EDR and ability to effectively use practice management software (Dentrix) to schedule, chart, document and bill.</li><li>
Interpret radiograph; examine, diagnose, and treatment plan diseases and abnormalities and disorders of the oral and facial structure.</li><li>
Perform routine preventative, periodontal, oral surgery, endodontic, and prosthodontics treatment.</li><li>
Provide quality dental services to patients efficiently.</li><li>
Provides limited supervision of dental staff assigned to their clinic location and oversee management of equipment and supplies.</li><li>
Refer to specialist(s) when required.</li><li>
Restore health and function of carious and defective teeth and administer anesthesia as needed to carry out the procedures.</li><li>
Willing to work late shifts and Saturdays.</li><li>
Willing to work with children.</li><li>
Positive and pleasant attitude.</li><li>
Willing to learn and adjust within an organization.</li><li>
Neat and meticulous.</li><li>
Good and effective communication skills.</li></ul>
 St. John&rsquo;s Community Health is an Equal Employment Opportunity Employer</div>

Dentist Floater

Los Angeles Community Hospitals

<div>Position Summary
The Patient Care Technician (PCT) supports the work of the Nursing staff to meet the needs of patients in order to provide safe, efficient, timely and excellent high quality care. Primary duties include taking and recording vital signs, assisting patients with hygiene and elimination, ensuring the safety of the patient, and maintaining a clean and safe unit environment. Assists with stocking unit supplies, operating hospital equipment as directed, performing routine clerical tasks, and assisting with other related duties as assigned. Supports the mission, vision and goals of the organization and meets compliance with regulatory agencies. Demonstrates behavior consistent with the core values and supports the hospital plan and goals of the organization.
Essential Job Functions / Major Areas of Responsibility
The essential functions below are not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.
<ul><li>REPORTING AND DOCUMENTATION OF CARE: Accurately measures and records patient weights and vital signs. Recognizes and reports changes in the patient's condition, takes appropriate action and accurately documents all activities as required. Receives and accurately inventories and secures patient belongings as appropriate
</li><li>PATIENT COMFORT AND PRIVACY: Assists patient with feeding, hygiene, elimination, routine skin care, comfort measures and other Activities of Daily Living (ADL), in consideration of patient age, gender, culture and stated preferences, maintaining patient privacy and respect at all times. Assumes responsibility for maintaining a cleansafe environment. Ensures Infection Control procedures and HIPAA compliance.
</li><li>COLLABORATION FOR PATIENT CARE: Assists with patient care activities as directed by licensed nurse, including specimen collection/transport, turningpositioning, and patient transportation. Performs frequent and hourly rounding to ensure safety and promotes positive patient experience.
</li><li>COMMUNICATION: Actively engages in caring behaviors, taking conscious ownership for work and takes a proactive, deliberate, and thoughtful actions regarding work activities. Demonstrates appropriate use of independent judgement and decision making.</li></ul>
Required Qualifications<ul><li>
High School Diploma or Equivalent</li><li>
AHA Basic Life Support</li><li>
Understanding of basic medical terminology</li><li>
Must be able to read, write and communicate effectively in English</li><li>
Must demonstrate customer service skills appropriate to the job</li><li>
Hospital Fire and Life Safety Card (Los Angeles City Employees only)</li></ul>
Preferred Qualifications<ul><li>
Bilingual skills to communicate effectively with patients and families</li><li>
Six (6) months of experience, within the last three (3) years, in a hospital, clinic or in a SNF/Home Health setting as a nurse assistant, care partner, medical assistant or student nurse with one semester in a clinical setting.</li></ul>
Physical Requirements
Indicate physical requirements for performing the essential functions of the job by double clicking and selecting &lsquo;checked&rsquo; on the boxes below. These are requirements normally expected to perform regular job duties. Reasonable accommodations may be made in compliance with the Americans with Disabilities Act of 1990, and applicable, state and local law, to enable individuals with disabilities to perform the essential functions. Incumbent must be able to successfully perform all of the essential functions of the job with or without reasonable accommodation.
<ul><li>Standing - Constantly
</li><li>Walking - Constantly
</li><li>Sitting - Occasionally
</li><li>Reaching with Hands and Arms - Occasionally
</li><li>Stooping, Kneeling, Crouching, or Crawling - Occasionally
</li><li>Talking - Frequently
</li><li>Hearing - Frequently
</li><li>Seeing - Constantly
</li><li>Climb or Balance - None
</li><li>Performing repetitive motions with arms or hands - Occasionally
</li><li>Lifting, carrying, pushing or pulling up to 10 lbs - Frequently
</li><li>Lifting, carrying, pushing or pulling up to 25 lbs - Occasionally
</li><li>Lifting, carrying, pushing or pulling up to 50 lbs - Occasionally
</li><li>Lifting, carrying, pushing, or pulling greater than 50 lbs - Occasionally
</li><li>Driving - None</li></ul>
Pay Rate: $21.90 | Max - $29.40</div>

Patient Care Technician - Full Time, Nights (East Los Angeles)

System One

<div>
 
 
 
 
 
 
 LA&rsquo;s leading non profit agency serving the homeless population is looking for a Case Manager to join their busy team.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Summary
 
 
 
 
 
 
 
 
 
 
 
 The Case Manager is responsible for screening and eligibility, service coordination, and triage for families/Singles seeking services through the Coordinated Entry System for Families/Singles.
 
 
 
 
 
 
 
 
 
 
 
 Essential Functions
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Coordinate with other project staff and partners to provide housing placement services and supportive services to facilitate client&rsquo;s successful transition to permanent housing and coordinate services to foster housing stability during and beyond Time Limited subsidy.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for a caseload of families/Singles ratio (1:35).
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for completing monthly follow-ups with families/singles according to caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must create the participant&rsquo;s record in HMIS at the same time the participant is determined to meet program eligibility requirements and enrollments.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete monthly follow-ups (Home, Phone, or Office) with assigned clients from caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update the participant&rsquo;s housing status within twenty-four hours of any change.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update information, track services (i.e., Housing Stability Plan creation/updates) and referrals, and complete case notes on services provided to the participant within 24 hours following the provision of the services.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Enter all client contact Data into Clarity within 24 hrs. of meeting with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Case Notes to be entered within 24 hours in DAP (Data, Assessment, Plan) form.&nbsp; Additionally, case notes will be detailed and grammatically correct.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Daily Deliverables Report (When working remotely/ if applicable)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Productivity Reports weekly at close of business to direct leads/supervisor on Fridays.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the Housing Team to locate housing and secure housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients apply for units and attend landlord interview with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the client to complete an individualized housing plan and budget to ensure household can sustain housing after the subsidy.&nbsp; Housing Plans must be completed at initial assessment and signed by both the client and staff.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete and update the Monthly Summary Reports and upload them into CLARITY.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Update Status Assessment as needed.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Upload the Housing Stability Plans and add the Service and case note that coincide.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Attend weekly/monthly case conference meetings.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Verify program eligibility documents prior to program enrollment and at the time of financial assistance request submission.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Collaborate and coordinate with DMH, DPSS, LAUSD, WorkSource, and SUD providers.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients with identifying the most appropriate housing intervention.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Coordinate with other staff and collaborative partners to provide ancillary services to achieve housing stability; follow-up with clients weekly, at minimum; maintain interagency consultation, coordination, and referrals as it relates to housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain up-to-date and accurate documentation in client files for service coordination/case management, housing placement, rental assistance, and move in assistance.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare project reports in accordance with funding requirements.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare reports in accordance with program requirements and Division policies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Conduct criminal background checks on all pre-eligible applicants and household members over 13 years of age. (LACDA documentation, when available)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for audit purposes.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with external agencies for potential long-term subsidies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Internal and external referral linkage.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Monthly Field/Home visits or as needed.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Experience, Skills, Education, and Abilities:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 2+ years of job-related experience working with homeless individuals and families.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Bilingual Spanish (read, write and speak)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Working knowledge of Microsoft Word, Excel, and other database programs.
 
 
 
 
 </li>
 <li>
 
 
 
 
 HMIS a plus
 
 
 
 
 </li>
 <li>
 
 
 
 
 Knowledge of resource development, case management, and documentation.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to communicate effectively, both written and orally.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Experience working with homeless families and children, DCFS as well as an experience with placing homeless families into permanent housing.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 LA&rsquo;s leading non profit agency serving the homeless population is looking for a Case Manager to join their busy team.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Summary
 
 
 
 
 
 
 
 
 
 
 
 The Case Manager is responsible for screening and eligibility, service coordination, and triage for families/Singles seeking services through the Coordinated Entry System for Families/Singles.
 
 
 
 
 
 
 
 
 
 
 
 Essential Functions
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Coordinate with other project staff and partners to provide housing placement services and supportive services to facilitate client&rsquo;s successful transition to permanent housing and coordinate services to foster housing stability during and beyond Time Limited subsidy.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for a caseload of families/Singles ratio (1:35).
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for completing monthly follow-ups with families/singles according to caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must create the participant&rsquo;s record in HMIS at the same time the participant is determined to meet program eligibility requirements and enrollments.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete monthly follow-ups (Home, Phone, or Office) with assigned clients from caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update the participant&rsquo;s housing status within twenty-four hours of any change.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update information, track services (i.e., Housing Stability Plan creation/updates) and referrals, and complete case notes on services provided to the participant within 24 hours following the provision of the services.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Enter all client contact Data into Clarity within 24 hrs. of meeting with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Case Notes to be entered within 24 hours in DAP (Data, Assessment, Plan) form.&nbsp; Additionally, case notes will be detailed and grammatically correct.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Daily Deliverables Report (When working remotely/ if applicable)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Productivity Reports weekly at close of business to direct leads/supervisor on Fridays.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the Housing Team to locate housing and secure housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients apply for units and attend landlord interview with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the client to complete an individualized housing plan and budget to ensure household can sustain housing after the subsidy.&nbsp; Housing Plans must be completed at initial assessment and signed by both the client and staff.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete and update the Monthly Summary Reports and upload them into CLARITY.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Update Status Assessment as needed.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Upload the Housing Stability Plans and add the Service and case note that coincide.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Attend weekly/monthly case conference meetings.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Verify program eligibility documents prior to program enrollment and at the time of financial assistance request submission.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Collaborate and coordinate with DMH, DPSS, LAUSD, WorkSource, and SUD providers.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients with identifying the most appropriate housing intervention.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Coordinate with other staff and collaborative partners to provide ancillary services to achieve housing stability; follow-up with clients weekly, at minimum; maintain interagency consultation, coordination, and referrals as it relates to housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain up-to-date and accurate documentation in client files for service coordination/case management, housing placement, rental assistance, and move in assistance.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare project reports in accordance with funding requirements.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare reports in accordance with program requirements and Division policies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Conduct criminal background checks on all pre-eligible applicants and household members over 13 years of age. (LACDA documentation, when available)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for audit purposes.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with external agencies for potential long-term subsidies.
 
 
 
 
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 Internal and external referral linkage.
 
 
 
 
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 Monthly Field/Home visits or as needed.
 
 
 
 
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 </ul>
 
 
 
 
 
 
 Experience, Skills, Education, and Abilities:
 
 
 
 
 
 
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 <li>
 
 
 
 
 2+ years of job-related experience working with homeless individuals and families.
 
 
 
 
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 Bilingual Spanish (read, write and speak)
 
 
 
 
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 Working knowledge of Microsoft Word, Excel, and other database programs.
 
 
 
 
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 HMIS a plus
 
 
 
 
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 Knowledge of resource development, case management, and documentation.&nbsp;
 
 
 
 
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 Ability to communicate effectively, both written and orally.
 
 
 
 
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 Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.&nbsp;
 
 
 
 
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 Experience working with homeless families and children, DCFS as well as an experience with placing homeless families into permanent housing.
 
 
 
 
 
 
 </li>
 </ul>
 
 Ref: #231-Eng Tampa
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Case Manager

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