property consultant

real estate agent

sales manager

real estate sales agent

real estate consultant

booking agent

Accor

<div><b>Company Description</b><p><br>
ibis Styles Dubai Dragon Mart Hotel is located on Al Awir Road (E44), just 15 minutes from Dubai International Airport and with easy access to International City and Dragon Mart. Experience an extraordinary blend of style and comfort at ibis Styles Dragon Mart Inspired by the Arabian Desert and Oasis, our lobby, with its skylight ceiling, transforms into a romantic haven bathed in occasional moonlight.</p><b><br>
Job Description</b><p><br>
We are seeking a dedicated and customer-focused Reservation Agent to join our team. As a Reservation Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth booking experience. Your role is crucial in creating positive first impressions and setting the stage for memorable stays at our property.</p><ul><li>
Handle incoming calls, emails, and online reservations efficiently and professionally</li><li>
Provide detailed information about room types, rates, packages, and property amenities</li><li>
Upsell room categories and additional services to maximize revenue</li><li>
Process reservations accurately, ensuring all guest preferences and special requests are recorded</li><li>
Collaborate with other departments to address guest inquiries and resolve issues promptly</li><li>
Maintain up-to-date knowledge of promotions, events, and local attractions</li><li>
Generate and distribute daily reports on reservation activities</li><li>
Assist with group bookings and coordinate with the sales team when necessary</li><li>
Ensure compliance with company policies and procedures</li><li>
Contribute to a positive work environment by maintaining a friendly and helpful attitude</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Previous Experience in a hotel</li><li>
Proficiency in hotel management software, preferably Opera</li><li>
Strong interpersonal and problem-solving abilities</li><li>
Excellent communication skills, with fluency in English (additional languages are a plus)</li><li>
Demonstrated ability to work efficiently in a fast-paced environment</li><li>
Detail-oriented with strong organizational skills</li><li>
Basic computer skills, including proficiency in Microsoft Office suite</li><li>
Knowledge of hospitality industry standards and best practices</li><li>
Ability to multitask and prioritize effectively</li><li>
Customer-focused mindset with a commitment to providing exceptional service</li><li>
Flexibility to work various shifts, including weekends and holidays</li><li>
Team player with a collaborative approach to work</li></ul><br>
<b>
Additional Information</b><p><b><br>
Visa requirements:</b></p><p>
Please note that you must be eligible to live and work in Dubai. ibis Styles Dragon Mart will cover visa costs and flights for selected candidates from place of origin.</p><p><b>
Our commitment to Diversity &amp; Inclusion:</b></p><p>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>
<br>
<b>Why work for Accor?</b></p><p>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><p>
Do what you love, care for the world, dare to challenge the status quo! <b>#HOSPITALITYISAWORKOFHEART</b></p></div>

Reservation Agent

The First Group Hospitality

<div>Overview:
<div>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div><br>
<div></div>
Job Description:
<div>
The Cluster Reservations Agent is responsible for managing reservations, inquiries, cancellations, reconversions, and booking extensions in an attentive, courteous, and efficient manner. The role includes accurately quoting available rates, as well as upselling and cross-selling to maximize room revenue in line with our Brand Standards. The agent will also collaborate closely with the Sales Department to secure and maintain business effectively.</div><div></div><ul><li><div><br>
Respond promptly to all incoming calls in an attentive, courteous, and efficient manner, while maintaining excellent call audit scores.</div></li><li><div>
Provide guests with accurate information regarding hotel services, facilities, and hours of operation.</div></li><li><div>
Enter reservations into the system in accordance with standard operating procedures.</div></li><li><div>
Process room reservations with a focus on maximizing room revenue and average rate, consistently applying standard rate-quoting practices.</div></li><li><div>
Upsell room categories and cross-sell hotel amenities and facilities whenever appropriate.</div></li><li><div>
Manage reconversion of cancelled reservations.</div></li><li><div>
Maintain strong communication and collaboration with the Sales Department and Front Office.</div></li><li><div>
Ensure accurate maintenance of files, reports, and reservation records.</div></li><li><div>
Handle all special reservations, including VIP bookings, packages, and discounted rates.</div></li><li><div>
Respond to all email inquiries professionally and within the designated response time.</div></li><li><div>
Post no-show revenue daily, if required by the property.</div></li><li><div>
Communicate rates and availability to wholesalers.</div></li><li><div>
Ensure proper billing instructions are recorded for each reservation to prevent rebates or refunds.</div></li><li><div>
Accurately capture and communicate all guest requirements to relevant departments.</div></li><li><div>
Complete all tasks listed on the daily reservations checklist.</div></li><li><div>
Stay fully informed of hotel promotions and special offers.</div></li><li><div>
Assist in processing travel agent commissions when requested.</div></li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
Minimum of 2 years&rsquo; experience in a Reservations Department within a 4- or 5-star property.</div></li><li><div>
Strong proficiency in English, both written and verbal.</div></li><li><div>
Knowledge of additional languages is an advantage.</div></li><li><div>
Degree or Diploma in Training and Development or Hotel Management.</div></li><li><div>
Solid working knowledge of Opera PMS and Microsoft Office applications.</div></li></ul></div>

Cluster Reservations Agent

Peninsula Hospitality Group

<ul><li><b>Process and manage reservations:</b> Handle booking requests, modifications, and cancellations for hotel rooms and related services through various channels like phone, email, and online systems.</li><li><b>Provide guest information:</b> Answer questions about room types, rates, hotel policies, and amenities to help guests make informed decisions.</li><li><b>Operate reservation systems:</b> Utilize property management systems (PMS) and other reservation software to manage booking schedules and ensure accuracy.</li><li><b>Communicate with other departments:</b> Liaise with front desk, sales, and other staff to provide detailed information about upcoming arrivals and special requests.</li><li><b>Handle payments:</b> Process advance deposits and take payment information for bookings, including credit/debit card payments.</li><li><b>Send confirmations:</b> Prepare and send letters of confirmation to guests.</li></ul><p>Job Type: Full-time</p>

Reservation Agent With Hotel Experience

London Sky Travel Agency

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  London Sky, established in 2016 in Erbil, Iraq, has rapidly grown to become a leading travel and tourism operator, serving both corporate and individual clients. With a global presence, London Sky collaborates with international partners to offer tailored travel and tour solutions, including unique destinations. The company is committed to adhering to industry best practices and aims to provide unparalleled travel experiences for its customers. Built on a foundation of excellence, London Sky is dedicated to fostering growth and development while maintaining a stable and secure environment for employees and clients alike.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  This is a full-time on-site role for a Corporate Travel Agent, located in Dubai. The Corporate Travel Agent will assist clients with reservations, coordinate travel arrangements, and manage corporate travel needs. Responsibilities will include booking flights, accommodations, car rentals, and other logistical requirements while ensuring customer satisfaction. The role demands excellent organizational and communication skills to meet the travel requirements of corporate clients efficiently and professionally.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Proficiency in managing Reservations and Travel Arrangements
  </li>
  <li>
   Strong Customer Service skills to offer exceptional client experiences
  </li>
  <li>
   Knowledge of Sales techniques to provide tailored travel solutions
  </li>
  <li>
   Fluency in English; additional languages are a plus
  </li>
  <li>
   Ability to work collaboratively in an on-site, fast-paced environment
  </li>
  <li>
   Proficiency with travel booking software and tools is advantageous
  </li>
 </ul>
</div>


Corporate Travel Agent

Atlantis Holiday LLC

<p>We are currently looking for an Arabic/Russian speaking Travel Agent for Travel and Tourism company who can join immediately and with at least 3 years&rsquo; experience working in travel related industry.</p><p><i>Duties/Responsibilities:</i></p><ul><li>Researches and compares available travel and hotel accommodations to identify the best available option for each travel need.</li><li>When travel arrangements are within approved travel reasons and budget limits, makes all arrangements and reservations as requested.</li><li>Prepares travel itineraries and distributes travel arrangements and schedules to all appropriate clients.</li><li>Obtains approval from Management for travel requests and expenses that exceed established limits.</li><li>Advises travelers of and assists with any need for specialized travel documents such as visas or passports.</li><li>Monitors and facilitates the use of company air travel credit cards, frequent flyer programs, and other applicable rewards and loyalty programs.</li><li>Processes payments, refunds, quotations, invoices.</li><li>Performs other related duties as assigned.</li></ul><p><i>Required Skills/Abilities:</i></p><ul><li>Excellent verbal and written communication skills both in Arabic and Russian language is a must.</li><li>Strong working knowledge of the travel and tourism industry.</li><li>Excellent decision-making skills with the ability to assess multiple options and to identify the best choice to serve a specified goal.</li><li>Excellent organizational skills and attention to detail.</li><li>Proficient with Microsoft Office and related travel booking software.</li><li>Preferably female.</li></ul><p><i>Education and Experience:</i></p><ul><li>Graduate of Bachelor&rsquo;s degree</li><li>Previous training and experience with travel/booking software.</li></ul><p>Job Type: Full-time</p>

Arabic Russian Travel Agent

Etera Technologies FZCO

<div><h3 class="jobSectionHeader"><b>Minimum qualifications:</b></h3><ul>
<li>Bachelor&rsquo;s degree in Computer Science, Engineering, Data Science, or equivalent practical experience.</li>
<li>4&ndash;5 years of experience building production-grade AI/ML or software systems.</li>
<li>Strong programming experience with Python, Node.js and Bun.</li>
<li>Experience with at least one additional backend language or runtime (e.g., TypeScript, Go, Java).</li>
<li>Hands-on experience with LLMs, NLP, or modern transformer architectures.</li>
<li>Experience building or integrating chat interfaces or conversational AI systems.</li>
<li>Dubai-based candidates preferred.</li>
</ul><h3 class="jobSectionHeader"><b>Preferred qualifications:</b></h3><ul>
<li>5+ years of experience with data structures, algorithms, and scalable system design.</li>
<li>Experience architecting AI/ML flows, multi-agent systems, or agentic reasoning pipelines.</li>
<li>Experience with RAG, CAG, or hybrid retrieval-based reasoning.</li>
<li>Experience with vector databases (Qdrant, Pinecone, Weaviate, Redis) and large-scale embedding systems.</li>
<li>Experience with ML Ops workflows &mdash; monitoring, versioning, model lifecycle, automated evaluation.</li>
<li>Experience training or fine-tuning LLMs or domain-specific models.</li>
<li>Experience with multimodal models (vision + language).</li>
<li>Deep expertise in prompt engineering, context engineering, evaluation strategies, safety guardrails, and fallback design.</li>
<li>Understanding of Responsible AI, hallucination prevention, and high-reliability conversational systems.</li>
<li>Track record of using AI coding tools (Cursor, OpenAI, Claude, etc.) to accelerate development.</li>
<li>Experience in travel tech, hospitality, e-commerce, or search-heavy consumer products.</li>
</ul><p></p><h3 class="jobSectionHeader"><b>
About the Role</b></h3><p>
Etera is building the future of intelligent travel &mdash; where conversation becomes the interface, planning becomes seamless, and discovery feels personal and intuitive.</p><p>
As a dedicated AI Engineer, you&rsquo;ll architect and implement the intelligence systems that shape Etera&rsquo;s conversational experiences: multi-agent reasoning flows, retrieval pipelines, memory layers, safety mechanisms, and ML Ops foundations. You&rsquo;ll work with autonomy across model selection, infrastructure choices, and workflow design &mdash; in a model-agnostic environment that uses whichever tools deliver the best outcomes (OpenAI, Anthropic, or open-source).</p><p>
This role requires both depth and creativity. You&rsquo;ll push the boundaries of retrieval-augmented reasoning, multimodal intelligence, context optimization, and real-time conversational UX. You&rsquo;ll collaborate closely with backend, product, design, and search teams to create flows that feel natural, intelligent, and deeply human.</p><p>
The space is expanding rapidly, and you will help define the intelligence layer powering a new era of AI-driven travel.</p><p></p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Architect and scale Etera&rsquo;s multi-agent intelligence system for real-time recommendations, decision-making, and bookings.</li>
<li>Build advanced RAG/CAG frameworks, retrieval pipelines, and context-aware reasoning flows optimized for chat.</li>
<li>Develop the knowledge architecture for global venues &mdash; embeddings, vector search, ranking, and personalization.</li>
<li>Apply expert-level prompt engineering, context engineering, safety techniques, and evaluation methods across all conversational flows.</li>
<li>Train or fine-tune models where appropriate and design automated evaluation systems (LLM-as-judge, regression detection, human-in-the-loop).</li>
<li>Implement safety layers to prevent incorrect details, wrong availability, or booking errors &mdash; including deterministic fallback flows and confidence scoring.</li>
<li>Collaborate with backend, product, and UX teams to design intuitive conversational flows, API contracts, and human-like interactions.</li>
<li>Build and maintain end-to-end ML Ops pipelines &mdash; ingestion, monitoring, versioning, automated evaluation, and CI/CD for agentic systems.</li>
<li>Establish engineering best practices and contribute to the long-term architecture of Etera&rsquo;s AI systems.<br>
</li></ul><h3 class="jobSectionHeader"><b>Why Etera</b></h3><ul>
<li>You&rsquo;ll own the intelligence layer of a product built to transform how people explore the world.</li>
<li>You&rsquo;ll define the architecture for AI reasoning, retrieval, safety, and multi-agent orchestration.</li>
<li>You&rsquo;ll work with a team that values craftsmanship, creativity, and building technology that feels human.</li>
<li>You&rsquo;ll help shape a new category of AI-powered travel discovery.</li></ul></div>

AI Engineer

Intercity Hotel Dubai Jaddaf Waterfront

<p>Hotel reservation agents are <b>responsible for keeping accurate records about customer bookings, payments</b>, and any additional information that hotel staff might need when interacting with a guest. They might also use records to follow up with previous customers to encourage them to book another stay at the hotel.</p><ul><li>Checking reservations daily for compliance to ensure that the minimum response time is Checking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requests.</li><li>Ensuring that quality of reservation is maintained in terms of guest details, rates, payment methods etc.</li><li>Planning and using efficient organizational skills to run the daily operation.</li><li>Organizing on-the-job and weekly training for all staff.</li><li>To keep reservations staff informed on all changes or developments within the hotel and the company.</li><li>To spot-Check reservations made the previous day and Check all VIP arrivals</li><li>Training, developing, and motivating staff to increase productivity.</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Hotel Industry: 1 year (Required)</li></ul>

Reservations Agent

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