business development manager Jobs in Dubai United Arab Emirates

business development manager

sales manager Jobs in Dubai United Arab Emirates

sales manager

operations manager Jobs in Dubai United Arab Emirates

operations manager

commercial manager Jobs in Dubai United Arab Emirates

commercial manager

area sales manager Jobs in Dubai United Arab Emirates

area sales manager

branch manager

New Era Supermarket LLC

Job Summary:The Branch Manager is responsible for overseeing the daily operations of the supermarket branch. This includes managing staff, ensuring high customer satisfaction, achieving sales targets, maintaining inventory, and ensuring smooth overall operations in accordance with company standards and policies.Key Responsibilities:<ul><li>Oversee the day-to-day operations of the supermarket branch.</li><li>Ensure sales targets, profit margins, and business goals are achieved.</li><li>Monitor and maintain adequate stock levels, ordering, and inventory control.</li><li>Supervise, train, and motivate staff to deliver excellent customer service.</li><li>Handle customer inquiries and resolve complaints effectively.</li><li>Ensure proper display, cleanliness, and hygiene standards across the store.</li><li>Prepare daily, weekly, and monthly sales and operational reports.</li><li>Coordinate with the head office for promotions, pricing, and product updates.</li><li>Ensure compliance with company policies, procedures, and safety regulations.</li><li>Monitor cash handling, billing operations, and prevent any losses or discrepancies.</li><li>Conduct regular staff meetings and performance evaluations.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Branch Manager

Commercial Bank of Dubai

Responsible for day-to-day Operations and Administration of the Branch, ensuring strict compliance with Bank s policies and procedures. The Branch Operations Manager s role will be limited to this and will not include any interaction with Bank s customers, except for service related matters
Principal Accountabilities:
Supervise the performance of Head Teller / Sr. Teller &amp; Tellers, Branch Service Representatives (BSR), to ensure optimum productivity and high quality service in order to provide a range of general banking services to customers, so as to achieve the goals of the branch.
Responsible for Cash and Security Documents as a Joint Custodian of the vault and (CDMS/ATMS) ensuring that the optimum cash balance is maintained at all times. Review cash balances and limits to ensure risks are minimized. Ensure excessive cash is not maintained and that any excesses are reported to Head of Branches Operations for insurance reporting purposes.
Responsible for Control over Stationery usage and safe-keeping of security items such as Demand Drafts, Managers Cheques, Bank s stamps, etc.
Monitoring on a regular basis to ensure that all CC TV s in the branches are functioning properly and report any problems to the Establishment Administration Department.
Co-ordinate with outsourced service providers regarding functioning of Branch ATM s /CDMs.
Co-ordinate with Centralized Units at H.O. regarding day-to-day activities at Branch.
Authorize transactions above Tellers limits within the approved limit by reference to the instruments and supporting vouchers to ensure their validity and correctness and supervise their performance to ensure the timely delivery of service to enhance customer satisfaction.
Plan, organize, monitor and control the day-to-day services offered by BSRs and Tellers to ensure that timely delivery of the services as per SLA to enhance customer satisfaction.
To monitor that the Daily Transaction Ticket Bundles are filed by the assigned staff without any delay and to review the transaction journal entries to the daily vouchers/Cheques and tickets to ensure that the entries posted / recorded are adequately supported for valid transactions &amp; are recorded correctly as to the amount &amp; descriptions.
To comply with the Operational Risk Unit guidelines for managing of Operation Risk &amp; ensure Internal Control risk procedures are in place at the Branches at all times. This should be evidenced through periodic reports to the ICU and Operational Risk Unit at H.O.
Daily review of entries in and out of Suspense, Sundry, Rejection items, Account Receivables, Account Payables etc. (i.e. all transaction going through these accounts and not merely end of day, end of month or period balance)
Review GL balances to ensure that it corresponds with the subsidiaries and account of suspense nature such as, Suspense, Sundry, Rejection items, Account Receivables, Account Payables etc. and follow-up for clearance / reconciliation on a daily basis.
Review and authorize all documents (originals and scanned) pertaining to New Account opening, Remittances, Time-deposits, Safe Deposit Lockers, Loans, etc. before forwarding it to H.O. for processing.
Responding to enquiries from Compliance &amp; AML Unit in a timely manner
Responding to Internal / External Audit queries in a timely manner, ensuring that the discrepancies pointed out by them are corrected immediately
Check the postings carried out by Head / Senior Teller(s)/ Teller(s) against the transactions journal presented by them and sign on the report
To review all branches of Transaction Journals ensuring that the daily Tellers transactions journals have been checked initialled and filed as per the Bank s policy &amp;procedure. Any discrepancy identified should be immediately reported to Branch Manager and Head of Branches Operations to eliminate the risk of financial loss to the Bank.
Ensure that outward clearing, inward clearing and inward return timely delivered as per SLA. Arrange for archiving of Branch records from time to time, in line with the approved policy. Ensure that branch storage of documents, files and other records are secure and in a fire proof environment.
Undertake Performance Management responsibilities, agreeing with the individual targets and monitor the performance of his Direct Reports by periodic reviews providing them with factual feedback in order to foster a high performance culture.
Develop, train and motivate all staff members (BSRs, &amp; Tellers) sharing specialist expertise and demonstrating leadership ensuring that they are fully aware of the Bank s products, procedures and practices to enhance the competency profile in coordination with HR training.
Responsible for implementing JETS (Job Efficiency Tracking System) for all staff within the Unit.

Branch Operations Manager

RAKBANK

<div>
 
 
 About the Role:
 
 
 
 This role reports to the
 
 Head of Branch Distribution
 
 and is responsible for driving growth and transformation of branches across diverse communities. The
 
 Community Growth Manager, Branch Distribution
 
 enhances customer experiences, aligns branch environments with community culture, and develops strategies for business growth and engagement. The role involves market analysis, branch design collaboration, and fostering strong community relationships to strengthen brand presence.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 <ul>
 <li>
 Develop plans to enter new markets and enhance presence in existing ones based on demographic data.
 </li>
 <li>
 Lead projects aligning branch strategies with local cultures and preferences.
 </li>
 <li>
 Build and maintain relationships with key community stakeholders.
 </li>
 <li>
 Represent the bank at community events to boost visibility and rapport.
 </li>
 <li>
 Organize initiatives and sponsorships aligned with the bank&rsquo;s values.
 </li>
 <li>
 Collaborate with design teams to create culturally reflective branch environments.
 </li>
 <li>
 Ensure branches deliver exceptional customer experiences.
 </li>
 <li>
 Conduct competitor and community analysis to identify growth opportunities.
 </li>
 <li>
 Scout strategic locations for new or modified branches.
 </li>
 <li>
 Monitor and report on engagement strategies and branch transformations.
 </li>
 <li>
 Adjust plans based on feedback and performance metrics.
 </li>
 <li>
 Implement plans to repurpose branches to meet community needs.
 </li>
 <li>
 Formulate strategies for business growth through tailored products and services.
 </li>
 <li>
 Collaborate with marketing and product teams for community-specific execution.
 </li>
 <li>
 Identify and implement best practices for operational efficiency and customer satisfaction.
 </li>
 <li>
 Ensure adherence to UAE Central Bank regulations and internal policies.
 </li>
 <li>
 Maintain accurate documentation for audits and compliance.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, or related field.
 </li>
 <li>
 10&ndash;12 years in branch banking or community development, preferably in a UAE-based bank.
 </li>
 <li>
 Strong understanding of banking products, community engagement, and cultural diversity.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 MS Office proficiency; CRM and sales tracking tools.
 </li>
 <li>
 Strong interpersonal and relationship-building skills.
 </li>
 <li>
 Excellent communication and negotiation abilities.
 </li>
 <li>
 Market awareness and strategic thinking.
 </li>
 <li>
 Ability to work in a fast-paced, target-driven environment.
 </li>
 <li>
 High ethical standards and customer-centric mindset.
 </li>
 </ul>
 
 
</div>

Community Growth Manager, Branch Distribution

Apeiron Accounting & Tax Consultant LLC

As our Finance Manager, you will be responsible for overseeing all aspects of branch operations, ensuring financial integrity, driving operational efficiency, and fostering a high-performance team. You will be the key point of contact for local regulatory compliance and will play a crucial role in our continued growth and success in the UAE market.Key Responsibilities:<ul><li>Lead and manage all branch operations, including finance, accounting, and administration.</li><li>Develop and implement strategic plans to achieve branch objectives and contribute to overall company goals.</li><li>Ensure compliance with all UAE regulations, including IFRS, VAT, Corporate Tax, and other relevant laws.</li><li>Oversee financial reporting, budgeting, and forecasting.</li><li>Manage and develop a high-performing team, providing mentorship and guidance.</li><li>Build and maintain strong relationships with clients, vendors, and regulatory bodies.</li><li>Optimize operational processes to enhance efficiency and productivity.</li><li>Monitor and analyze market trends to identify opportunities for growth.</li></ul>Qualifications &amp; Experience:<ul><li>10-15 years of progressive experience in accounting and finance, with a strong focus on UAE operations.</li><li>7-8 years of proven leadership experience in branch management and operations management.</li><li>Professional qualification: CA, ACCA, CMA, or Master&rsquo;s degree in Finance.</li><li>Extensive knowledge of IFRS, VAT, Corporate Tax, and other UAE regulations and compliance requirements.</li><li>Demonstrated ability to lead and motivate teams.</li><li>Excellent communication, interpersonal, and problem-solving skills.</li><li>Strong analytical and strategic thinking abilities.</li><li>Proven track record of improving operational efficiency.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you CA/ACCA Qualified?</li></ul>Application Deadline: 10/04/2025

Finance Manager

Confidential Company

<ul><li>Job Title – Branch Sales Officer</li><li>Type – Long Term</li><li>Work Location – Dubai (UAE)</li></ul>Key Responsibilities:<ul><li>Achieve monthly sales target in personal loan disbursements.</li><li>Generate new business through branch walk-ins, customer referrals, and cross-selling bank products.</li><li>Maintain strong relationships with existing customers to ensure repeat business and referrals.</li><li>Conduct eligibility checks, explain product features, and assist customers in completing loan applications.</li><li>Coordinate with credit and operations teams for smooth loan processing.</li><li>Ensure compliance with internal policies, UAE Central Bank regulations, and KYC/AML guidelines.</li><li>Provide accurate and timely reporting of daily sales activities to the branch manager.</li></ul>Requirements:<ul><li>Minimum 2–4 years of experience in Personal Loan Sales within UAE banking.</li><li>Proven track record of achieving or exceeding monthly disbursement targets.</li><li>Strong knowledge of credit policies, documentation, and compliance requirements.</li><li>Excellent communication and interpersonal skills in English</li><li>Self-motivated, target-driven, and able to work under pressure.</li></ul>RegardsTASC Recruitment Team

Branch Sales Officer - Personal Loans

United Arab Bank

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 
 The Teller is responsible for delivering efficient, accurate, and courteous service to customers by managing daily teller operations, including cash transactions, deposits, withdrawals, and other banking services. This role ensures strict adherence to the bank&rsquo;s policies, procedures, and regulatory requirements to protect customer information and assets while handling large volumes of cash. The Teller plays a key role in mitigating operational risks and contributes to a positive customer experience by addressing inquiries, resolving issues promptly and promoting the bank&rsquo;s products and services as appropriate, ensuring the overall success of branch banking services.
 
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 
 
 Customer Service
 
 :
 
 
 Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 
 
 
 
 
 
 Transaction Processing
 
 :
 
 
 Accurately process a range of customer transactions, including deposits, withdrawals, transfers, loan/financing payments, checking cash, ATM posting, clearing cheques, post-dated cheques (PDC), PDC cancellations, transfer cheques, demand posting, ATM dispute resolution, ATM shortage handling, reconciliation, special clearing, end-of-day balancing, and cash and transaction reporting. Ensure compliance with the bank&rsquo;s policies and procedures align with regulatory requirements.
 
 
 
 
 
 
 Cash Handling and Balancing
 
 :
 
 
 Manage cash transactions, ensuring accurate handling of large volumes of cash. Monitor cash levels in teller drawers and balance cash at the beginning and conduct end-of-day cash balancing and promptly reporting and resolving any discrepancies. Check for counterfeit notes and follow procedures to handle suspected counterfeit currency in line with bank policy and regulatory guidelines. Ensure adherence to the bank&rsquo;s processes on all transactions, including counterfeit note detection, transaction thresholds for cash deposits, vault procedures and other applicable guidelines.
 
 
 
 
 
 
 Compliance and Risk Management
 
 :
 
 
 Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 
 
 Compliance and Adherence to Consumer Protection Regulation and Standards:
 
 <ul>
 <li>
 Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
 </li>
 <li>
 Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
 </li>
 <li>
 Ensure adherence to the guideline for people of determination and vulnerable people.
 </li>
 <li>
 Ensure customer complaints are logged and resolved on timely basis.
 </li>
 </ul>
 
 
 
 
 
 Record Keeping and Documentation
 
 :
 
 
 Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 
 
 
 
 
 
 Cross-Selling and Recommendation
 
 :
 
 
 Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 
 
 
 
 
 
 Team Collaboration
 
 :
 
 
 Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 
 
 
 
 
 
 Continuous Improvement
 
 :
 
 
 Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 
 
 
 
 
 
 Job Requirements (Qualifications/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 Minimum high school diploma or a bachelor&rsquo;s degree in finance, business administration or any related field is preferred.
 </li>
 <li>
 Minimum 1 year of experience in a cash-handling role, experience in banking or financial services is preferred.
 </li>
 </ul>
 
 
</div>

Teller, Branch Banking - Dubai, Retail Banking (Emirati Talent)

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 
 The Sales and Service Officer plays a key role in driving UAB&rsquo;s Retail Banking growth by acquiring new customers, cross-selling products, meeting targets for Credit Cards, Loans, Top-ups, Islamic Finances and onboarding new customers. The role ensures excellent customer service and contributes to a positive customer experience by addressing inquiries and resolving issues promptly, while promoting the bank&rsquo;s products and services as appropriate, and maintaining compliance with CPR regulations ensuring the overall success of branch banking services.
 
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 
 
 Customer Service
 
 :
 
 
 Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 
 
 
 
 
 
 Account Maintenance
 
 :
 
 
 Provide full account services including assisting with account opening, closure, KYC updates, loan/financing settlements, credit card cancellations and handling ATM related inquiries and requests to ensure all documentation is accurate and complete while delivering exceptional service across all banking products and services.
 
 
 
 
 
 
 Product Knowledge
 
 :
 
 
 Maintain comprehensive up to date knowledge of the bank&rsquo;s full range of products and services, including loans/financings, credit cards, deposits, insurance, digital banking and Islamic banking solutions. Understand product features, benefits, terms, and eligibility criteria to effectively address customer inquiries and provide personalized recommendations. Stay informed about new product launches, policy updates and market trends to proactively meet customer needs and contribute to achieving branch targets. Collaborate with colleagues to share insights and ensure consistent messaging about the bank&rsquo;s offerings.
 
 
 
 
 
 
 Customer Retention
 
 :
 
 
 Build and maintain strong relationships with customers by delivering exceptional service and addressing their needs effectively and act as a trusted advisor offering guidance on financial decisions and ensuring customers feel valued and supported, contributing to higher retention rates. Proactively follow up on customer feedback, resolve issues promptly to enhance their overall experience and loyalty. Educate customers about value added services and alternative channels, such as mobile banking and self-service options to improve customer satisfaction.
 
 
 
 
 
 
 Complaint Resolution
 
 :
 
 
 Handle customer complaints professionally and efficiently by actively listening, understanding their concerns and providing timely solutions. Ensure all complaints are resolved in line with bank policies and escalate complex issues to the appropriate department when necessary. Maintain clear communication with customers throughout the resolution process to ensure their satisfaction and reinforce trust.
 
 
 
 
 
 
 Compliance and Risk Management
 
 :
 
 
 Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 
 
 Compliance and Adherence to Consumer Protection Regulation and Standards:
 
 <ul>
 <li>
 Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
 </li>
 <li>
 Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
 </li>
 <li>
 Ensure adherence to the guideline for people of determination and vulnerable people.
 </li>
 <li>
 Ensure customer complaints are logged and resolved on timely basis.
 </li>
 </ul>
 
 
 
 
 
 Record Keeping and Documentation
 
 :
 
 
 Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 
 
 
 
 
 
 Cross-Selling and Recommendation
 
 :
 
 
 Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 
 
 
 
 
 
 Team Collaboration
 
 :
 
 
 Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 
 
 
 
 
 
 Continuous Improvement
 
 :
 
 
 Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 
 
 
 
 
 
 Technology Proficiency:
 
 
 
 Efficiently use the bank&rsquo;s digital platform efficiently to process transactions and manage customer queries, ensuring high productivity and service efficiency. Actively promote alternative channels such as the digital lobby, mobile banking and internet banking to enhance the customer experience and encourage customers to adopt convenient banking solutions.
 
 
 
 
 
 
 Job Requirement (Qualification/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 A Bachelor&rsquo;s Degree in Business Administration, Finance, Accounting or related field.
 </li>
 <li>
 Additional certifications in banking or customer service.
 </li>
 <li>
 Minimum 2- 3 years of experience in a retail banking or branch banking environment.
 </li>
 <li>
 Proven track record in customer service and sales roles.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 </ul>
 
 
</div>

Sales & Service Officer, Branch Banking - Dubai, Retail Banking

Explore 3688+ Branch manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.