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business development manager

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front office executive - dubai hills branch Jobs in Dubai

branch manager spa salon

House of Enspa

Job Description:Company Profile:The House of Enspa was created in 2002 as a movement for women to empower themselves through inner beauty and to just BE beautiful. We are constantly working on customer centricity. We put the voice of our customers to work for us. Word of mouth means a lot to us. Always at the top of our game current and bringing in innovative and new offerings and trends. As a result, we are winners and tremendously thriving - the bestselling in what we do. Our customers love it, and we have a huge fan club - they are amazed by us and won't go anywhere else. This doesn't mean we ever rest- always on our toes and at the forefront of our minds is the belief that our competition is better than us.The Role:We are currently looking to hire a highly qualified and motivated Branch Manager to manage one or more of our locations. At the highest level, you will be responsible for taking full P&amp;L ownership of the location(s) under your management, and maximizing customer satisfaction, employee wellbeing, and commercial performance.Responsibilities:<ul><li>Provide strong and positive leadership to all service professionals within your location(s).</li><li>Develop a thorough understanding of operating processes and ensure adherence to SOPs.</li><li>Manage service delivery and customer experience to ensure the highest levels of quality, hygiene, and customer satisfaction.</li><li>Drive location sales and manage costs in line with budgets.</li><li>Manage inventory of locations to ensure availability of stocks and prevent stock variance/missed opportunities.</li><li>Develop and maintain expertise of spa/salon computer systems, and ensure staff are well versed in systems.</li><li>Work towards team targets and show initiatives in achieving them.</li><li>Contribute to the sales of your location.</li><li>Work with training department to coordinate training of staff.</li><li>Ensure all customer complaints are dealt with swiftly, and effective remedial action (e.g. coaching, training, treatment resolution) is taken to manage customer relations and staff performance.</li><li>Maintain cleanliness of spas/salons by managing cleaning schedules and performance</li><li>Conduct trainings for new staff as well as refresher and new skill training for all.</li><li>Ensure excellent delivery of training programs as per SOPs.</li><li>Conduct assessments of technicians and salon staff, to identify and address skills gaps. Maintain &amp; organize records for future reference.</li></ul>Requirements:<ul><li>A Bachelor&rsquo;s degree.</li><li>3 to 5 years&rsquo; experience as a Branch Manager or Sr. Supervisor in a similar environment</li><li>Qualified to NVQ3 level3 Beauty or equivalent.</li><li>Fluent in both spoken and written English</li><li>Ability to effectively assess customer needs.</li><li>Attention to details and accuracy.</li><li>Willingness to work under a flexible schedule.</li><li>Punctual and motivated to take initiatives.</li><li>Awareness of cultural differences and respectful to all individuals</li><li>Work requires willingness to work under a flexible schedule.</li><li>Team Player, willing to accept challenges and able to meet them.</li></ul>Job Types: Full-time, PermanentPay: AED12,000.00 - AED16,000.00 per monthWork Location: In person

Branch Manager (Spa/Salon)

IZILCosmeticsTrading LLC

Role OverviewThe Spa Receptionist is the first point of contact for clients, responsible for providing a warm welcome, handling reservations, and ensuring a seamless guest experience. This role requires strong customer service skills, organization, and the ability to manage administrative tasks efficiently. The Spa Receptionist will contribute to maintaining the spa&rsquo;s professional image and delivering an outstanding client experience.Key ResponsibilitiesGuest Relations &amp; Customer Service<ul><li>Greet clients warmly and confirm their scheduled treatments or services.</li><li>Provide guidance on spa procedures and answer client inquiries in a professional manner.</li><li>Inform clients about promotions, discounts, and new beauty products available.</li><li>Obtain and document guest feedback regarding treatments and overall experience.</li><li>Assist in resolving customer complaints and escalate issues as needed.</li></ul>Front Desk &amp; Administrative Duties<ul><li>Open and close the spa at designated times.</li><li>Maintain a clean and organized reception area.</li><li>Handle incoming calls, provide accurate information, and confirm appointments.</li><li>Manage the visitor register to track daily spa visitors.</li><li>Schedule and update client appointments, ensuring smooth workflow for service providers.</li><li>Notify spa staff of last-minute cancellations or walk-in clients.</li><li>Maintain an up-to-date register of loyal and long-term clients.</li></ul>Financial &amp; Inventory Management<ul><li>Process client payments for services and products.</li><li>Handle petty cash requests and deposits as needed.</li><li>Ensure proper handover of cash, client records, and shift reports before leaving work.</li><li>Check inventory levels and place orders with the Inventory Controller when necessary.</li></ul>Marketing &amp; Promotions<ul><li>Assist in developing and implementing promotional events to attract new clients.</li><li>Educate clients on beauty products and recommend suitable treatments based on their needs.</li><li>Promote available spa services and loyalty programs to enhance customer engagement.</li></ul>Compliance &amp; Team Collaboration<ul><li>Attend and actively participate in staff meetings and training sessions.</li><li>Maintain punctuality for appointments, meetings, and team functions.</li><li>Adhere to company grooming and uniform standards.</li><li>Follow standard operating procedures (SOP) and ensure compliance with company policies.</li></ul>Qualifications &amp; ExperienceEducation &amp; Certifications<ul><li>High school diploma or equivalent (additional qualifications in hospitality or administration are a plus).</li><li>Knowledge of spa or wellness services is an advantage.</li></ul>Skills &amp; Competencies<ul><li>Strong interpersonal and communication skills.</li><li>Excellent organizational and time management abilities.</li><li>Ability to multitask and work efficiently under pressure.</li><li>Proficiency in using appointment booking software and Microsoft Office applications.</li><li>Self-motivated and able to work independently or as part of a team.</li></ul>Personal Attributes<ul><li>Positive Attitude: Approachable and friendly demeanor.</li><li>Customer-Focused: Passion for delivering high-quality service.</li><li>Adaptability: Ability to respond to different work situations effectively.</li><li>Professionalism: High grooming and presentation standards.</li><li>Team Player: Works collaboratively with colleagues to ensure smooth operations.</li></ul>Job Type: Full-timePay: AED4,000.00 per monthApplication Question(s):<ul><li>Do you have experience working at a front desk or in a receptionist role?</li><li>Have you worked in a spa, salon, hotel, or similar environment?</li><li>Are you familiar with any spa or salon booking software (e.g., Mindbody, Fresha, Booker)?</li><li>Are you able to talk in Arabic?</li></ul>Work Location: In person

Female Spa Receptionist Dubai Hills Mall

Expert Center

Location: Dubai, UAE Employment Type: Full-time Industry: Luxury Spa &amp; WellnessWe are currently seeking a highly professional, client-focused SPA Receptionist to be the welcoming face of our luxury wellness and aesthetics center. This role is pivotal to ensuring seamless client experience, managing operational flow, and upholding a calm, organized front-desk environment.Key Responsibilities: - Greet all guests with warmth and professionalism, creating a welcoming first impression - Manage appointment scheduling, cancellations, and coordination with therapists and technicians - Operate the booking and POS systems, process client payments, handle invoices and daily reports - Maintain a clean, elegant reception area and ensure smooth communication between departments - Assist in administrative support and guest follow-upsRequirements: - Minimum 1 year of experience as a receptionist or front office executive in a spa, clinic, or hospitality setting - Fluency in Russian is required, strong command of English is a mandatory - Excellent communication, multitasking, and organizational skills - Experience with spa/salon management software (e.g., Fresha) is preferred - Previous UAE experience is an advantageJob Type: Full-timePay: From AED6,500.00 per month

Spa Receptionist *Female Russian Speaker*

Persian Horizon - FZCO

STRICT INDUSTRY REQUIREMENT &ndash; READ CAREFULLYThis position is exclusively for professionals with minimum 4 years of direct experience managing social media inside beauty salons in the UAE.Do NOT apply if:<ul><li>You have only agency experience</li><li>You worked in restaurants, fashion, FMCG, retail, or unrelated industries</li><li>You do not have UAE salon portfolio links</li><li>You do not understand luxury salon positioning in Dubai</li></ul>Applications that do not meet these criteria will not be reviewed.Beauty / Aesthetic Industry Experience in Dubai is mandatory.About UsWe are a multi-branch luxury salon group in Dubai operating in the premium beauty segment.We are not looking for a content poster. We are hiring a Growth &amp; Content Leader who can turn salon visibility into measurable bookings.Your Core Mission<ul><li>Position the brand as a luxury authority in the Dubai beauty market</li><li>Drive qualified booking inquiries from social platforms</li><li>Increase engagement with high-end clientele</li><li>Build content systems that scale across multiple branches</li><li>Connect social media performance directly to revenue</li></ul>Responsibilities<ul><li>Lead and execute complete social media strategy (Instagram &amp; TikTok primary)</li><li>Design high-performing beauty reels and treatment showcases</li><li>Manage before/after positioning with premium aesthetics</li><li>Align content with booking funnel and marketing campaigns</li><li>Supervise content production team (photographer / editor if applicable)</li><li>Track KPIs: engagement rate, reach, inquiries, booking impact</li><li>Develop influencer collaborations within the beauty industry</li><li>Ensure brand consistency across all branches</li></ul>Mandatory Requirements (Non-Negotiable)<ul><li>Minimum 4 years managing social media specifically for beauty salons in the UAE</li><li>Experience working inside or directly with multi-branch salon operations</li><li>Proven record of growing salon accounts</li><li>Experience generating measurable inquiries or bookings</li><li>Strong understanding of Dubai luxury beauty audience behavior</li><li>Ability to demonstrate account growth and engagement metrics</li></ul>You must submit:<ul><li>Links to UAE salon accounts you personally managed</li><li>Growth data (before/after)</li><li>Engagement or inquiry results</li></ul>No UAE salon portfolio = No review.What We Expect at This Level<ul><li>Leadership mindset</li><li>Strategic thinking (not just posting)</li><li>Understanding of brand face positioning</li><li>High aesthetic standards</li><li>Revenue awareness</li></ul>CompensationSalary + Commission Performance-based bonus (linked to engagement &amp; booking growth) Long-term growth opportunity inside a luxury multi-branch groupJob Type: Full-timePay: From AED8,000.00 per month

Luxury Beauty Salon Growth & Content Lead

The Pink Tribe Recruitment Co.

We are seeking a skilled and detail-oriented Eyelash and Nail Specialist to provide high-quality lash and nail services to clients in a professional salon setting. The ideal candidate is passionate about beauty, up-to-date with the latest trends and techniques, and committed to delivering exceptional customer service while maintaining hygiene and safety standards.Key Responsibilities<ul><li>Perform eyelash extension services (classic, hybrid, volume, mega volume)</li><li>Provide lash lifts, tints, and removal services</li><li>Perform manicure and pedicure services (basic and advanced)</li><li>Apply gel, acrylic, dip powder, and nail art designs</li><li>Maintain proper sanitation of tools, equipment, and workstations</li><li>Conduct client consultations to understand preferences and recommend suitable services</li><li>Educate clients on aftercare for lashes and nails</li><li>Stay updated on beauty trends, techniques, and products</li><li>Manage appointments and maintain accurate client records</li><li>Upsell salon products and additional services when appropriate</li></ul>Qualifications &amp; Skills<ul><li>Certification or license in cosmetology, esthetics, or nail technology (as required by local regulations)</li><li>Proven experience in eyelash extensions and nail services</li><li>Strong knowledge of sanitation and safety practices</li><li>Excellent attention to detail and artistic ability</li><li>Strong customer service and communication skills</li><li>Ability to work flexible hours, including weekends</li><li>Professional appearance and positive attitude</li></ul>Preferred Qualifications<ul><li>Experience with advanced nail art techniques</li><li>Experience with volume and mega-volume lash applications</li><li>Existing client base (a plus)</li><li>Knowledge of social media marketing for beauty services</li></ul>Work Environment<ul><li>Salon or spa setting</li><li>Standing for extended periods</li><li>Handling beauty tools, adhesives, and nail products</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,300.00 per month

Nail and Eyelash Technician

IZIL Beauty

Job description:The role of a Spa Supervisor is to lead by example a spa team to deliver an exceptional service to their clients and ensure that a spa&rsquo;s operations run smoothly. In addition to overseeing spa therapists also oversee spa front-of-house staff, Spa Receptionists, Spa attendants, and Therapists. In many ways you'll be seen as a strong number two; in command of the spa whilst ever the spa, manager is away. You also act as a key link in the spa hierarchical structure between spa therapists and spa managers.DUTIES AND RESPONSIBILITIESResponsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, the direction may be given for tasks outside the scope of work described.Prepare Spa SOPs and Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards. Ensure client experience is proficient including bookings, payments, and consultation cards. Interact and communicate effectively with clients, members, team members, guests, and the management team. Ensure team works to meet department sales targets and ensure that sales are recorded accurately. Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services. Comply with Spa security, fire, health, and safety regulations. Your role as Spa Supervisor is to plan, coordinate, supervise and train for all spa staff for treatments, massages, and services provided at izil spas such as wraps, scrubs, body massages, and manicures, pedicures, wet areas, and Hammam. Conduct regular treatments and product training and ensure a follow-up. Make sure that all material and equipment available to the Spa Department is correctly used and participate in inventory taking. Assisting the Spa Manager in checking in and out of stock Spa products. Assisting the Spa Manage to study weekly stock checks and monthly stock checks. Establish and maintain effective employee relations. Ensure the highest quality standard and efficiency in treatments. Assisting the Spa Manager in making any suggestion likely to improve the spa profitability. Assisting the Spa Manager to perform related duties and special projects as assigned. PERSONALITY:Positive attitude. Good communication skills. Committed to delivering a high level of customer service. Excellent grooming standards. Flexibility to respond to a range of different work situations. Ability to work on your own or in teams. Energetic and eager to tackle new projects and ideas. Excellent time management and prioritization skills. Self-directed and able to work without supervision. REQUIREMENTS:Diploma from a recognized institute in various massages, body, and beauty treatments. A management course qualification in Management of the team and customer care will be a definite advantage. Minimum 3 years of supervisory experience within the spa industry. Have excellent communication and leadership skills. He or She will be highly motivated, have a passion for providing a luxury experience for all our guests, be solution-oriented and be able to inspire creativity at all levels. Have excellent communication, leadership, and financial skills. Hands-on experience as Spa Supervisor and Trainer. Well experience managing day-to-day Spa operations. CIDTAC/ CIDESCO or any degree or diploma for Spa supervisor. Computer literate.Job Type: Full-timeApplication Question(s):<ul><li>What is your expected salary?</li></ul>Experience:<ul><li>Spa Supervisor/ Team Leader: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Job Type: Full-timePay: AED7,500.00 per monthExperience:<ul><li>In Spa and Cosmetics Field : 3 years (Preferred)</li></ul>Language:<ul><li>Must speak English and Arabic (Preferred)</li></ul>

Spa and Cosmetics Retail Supervisor - Female

Vintage Grand Hotel

Discover unmatched elegance at Marriott Hotel Production City, Dubai, a five-star premium hotel offering club rooms and executive suites in the heart of Dubai Production City.Designed for discerning travelers, the hotel blends world-class amenities with exceptional service, setting a new benchmark in hospitality. Indulge at every turn with multi-cuisine dining, a relaxed poolside bar, and an outdoor terrace featuring shisha, handcrafted beverages, and light bites. Rejuvenate at the full-service spa and salon or stay energized in the modern fitness center.Spacious rooms and elegant suites combine contemporary design with superior comfort, ideal for short stays or extended retreats. Guests also enjoy a complimentary shuttle service to key Dubai attractions for a seamless stay. At Marriott Hotel Production City, Dubai, every detail is crafted to exceed expectations whether you&rsquo;re traveling for business, leisure, or a family getaway.The Barista is responsible for preparing and serving high-quality coffee, beverages, and light food items in accordance with hotel standards. The role ensures exceptional guest service, maintains cleanliness and hygiene standards, and contributes to the overall guest experience within the hotel&rsquo;s caf&eacute; or restaurant outlets.Key Responsibilities<ul><li>Prepare and serve high-quality coffee and beverages as per hotel standards.</li><li>Deliver excellent guest service, take orders accurately, and upsell menu items.</li><li>Maintain cleanliness, hygiene, and proper equipment handling.</li><li>Monitor stock levels and minimize wastage.</li><li>Process billing and POS transactions correctly.</li><li>Ensure compliance with food safety and health regulations.</li></ul>Experience<ul><li>1&ndash;2 years of experience as a Barista in a hotel, caf&eacute;, or restaurant environment.</li><li>Experience in operating espresso machines and POS systems preferred.</li></ul>Skills<ul><li>Strong customer service and communication skills.</li><li>Knowledge of specialty coffee preparation techniques.</li><li>Attention to detail and ability to work in a fast-paced environment.</li><li>Team player with a positive and professional attitude.</li><li>Basic knowledge of food safety standards.</li></ul>Job Type: Full-timeWork Location: In person

Barista

Explore 990+ Branch manager spa salon in Dubai this March. Find roles across top companies and apply now to boost your career.