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assistant manager - operations 21d25

branch operations manager

Commercial Bank International

<div>
 
 
 Job Purpose:
 
 
 
 Develop and manage the customer service area and cash area, provide advice / solutions based on thorough analysis of customer needs; supervise day to day functions as per the procedures laid down in the Branch Operations Manual of the Bank to ensure the delivery of quality service to customers.
 
 
 
 
 
 
 Main Responsibilities and Accountabilities:
 
 
 <ul>
 <li>
 Log in to the branch system and ensure that Tellers are in position at teller counters before 8:00 am each working day.
 </li>
 <li>
 Authorize teller transactions both local and foreign currency as per delegated authority.
 </li>
 <li>
 Ensure that cash is balanced for the tellers as well as total cash holding at the Bank at the end of the working day. Check entries passed for cash excesses or shortages if any.
 </li>
 <li>
 Ensure optimum cash management.
 </li>
 <li>
 Ensure Physical checking of ATM is done daily.
 </li>
 <li>
 Check and authorize clearing cheques scanned/posted to the system. g) Act as custodian of Cash Safe in the Vault, Pin mailers.
 </li>
 <li>
 Act as custodian of Returned cheques and captured cards in branches with no Chief Tellers.
 </li>
 <li>
 Deal with the assigned security company regarding delivery / collection of cash from the Central Bank and / or other branches.
 </li>
 <li>
 Ensure that soiled notes are deposited at the Central Bank at regular intervals.
 </li>
 <li>
 Arrange new notes stock for festive seasons.
 </li>
 <li>
 Ensure that all staff follow the non negotiable values of the branch- greet, smile &amp; thank. Ensure that the branch achieves 98% on phone pick up within 3 rings and / or that the voice mailbox feature is activated; return customers calls.
 </li>
 <li>
 Ensure that all applications are checked to achieve 95% error free status with Loans, credit card, accounts opening &amp; fixed deposit.
 </li>
 <li>
 Ensure that all complaints are escalated to the Customer Care Department.
 </li>
 <li>
 Ensure staff is sent for training to upgrade their product &amp; skills standards.
 </li>
 <li>
 Ensure that the branch follows all established guidelines &amp; procedures.
 </li>
 <li>
 Ensure that staff are trained on any changes &amp; amendments in procedures &amp; forms.
 </li>
 <li>
 Ensure ATM &amp; Credit Cards &amp; PIN codes are maintained &amp; delivered as per procedures.
 </li>
 <li>
 Ensure weekly balancing of Pin Mailers, IB tokens captured cards, Cheque Books credit card &amp; return Cheque.
 </li>
 <li>
 Ensure that procedures laid down in Operations Manual and Central Bank guidelines are followed while processing bank / customer transactions.
 </li>
 <li>
 Monitor branch service standards in order to give quality service to customers served on the counter.
 </li>
 <li>
 Authorize opening of all types of accounts after ensuring that all details furnished are verified.
 </li>
 <li>
 Ensure that a control mechanism is in place.
 </li>
 <li>
 Ensure that Cheque books, Pin Mailers application requests are processed in time and monitor timely delivery.
 </li>
 <li>
 Follow up on un-delivered Pins, Cheque books, captured cards etc.
 </li>
 <li>
 Ensure that all lending documentation are reviewed and documentations are fulfilled prior submission to credit and COPs. To eliminate discrepancies.
 </li>
 <li>
 Daily review of GLs and sundry accounts.
 </li>
 <li>
 Daily review and checking of the daily management reports.
 </li>
 <li>
 Perform any other duties or responsibilities consistent with the role as assigned by management.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 
 &bull; Bachelor&rsquo;s degree in business or any university degree in related field.
 
 
 
 
 
 
 
 
 
 Professional / Technical Qualifications / Diplomas:
 
 
 
 &bull; Banking Diploma preferred.
 
 
 
 
 
 
 Experience:
 
 
 
 &bull; Minimum 5 years of experience in the Customer Service department of a bank.
 
 
 
 
 
 
 Other Skills Required for the Job:
 
 
 
 &bull; Knowledge of the bank&rsquo;s operating procedures.
 
 
 &bull; Knowledge of Banks products and services.
 
 
 &bull; Awareness of Central Bank guidelines and regulations.
 
 
 &bull; Communication skills in English and Arabic (verbal and written).
 
 
 &bull; Customer Care skills.
 
 
 &bull; PC skills (MS Office, banking software) Planning and organizing skill.
 
</div>

Branch Operations Manager

Thabt Gulf Digital Soulution

Branch Manager &ndash; Automotive Accessories ShopJob SummaryThe Branch Manager is responsible for overseeing the daily operations of the automotive accessories shop, ensuring sales targets are met, maintaining high customer satisfaction, managing staff, and ensuring proper inventory control and store profitability.Key ResponsibilitiesOperations Management<ul><li>Manage day-to-day branch operations efficiently</li><li>Ensure the store is clean, organized, and visually appealing</li><li>Implement company policies and procedures</li></ul>Sales &amp; Customer Service<ul><li>Drive sales growth and achieve monthly/annual targets</li><li>Provide excellent customer service and handle customer complaints professionally</li><li>Promote automotive accessories, upgrades, and service packages</li></ul>Staff Management<ul><li>Recruit, train, schedule, and supervise staff</li><li>Monitor employee performance and provide feedback</li><li>Maintain staff discipline and motivation</li></ul>Inventory &amp; Supply Management<ul><li>Monitor stock levels and ensure timely replenishment</li><li>Prevent stock loss, damage, or theft</li><li>Coordinate with suppliers and vendors</li></ul>Financial Management<ul><li>Handle daily cash flow, billing, and sales reports</li><li>Control expenses to maximize profitability</li><li>Prepare and submit reports to management</li></ul>Compliance &amp; Safety<ul><li>Ensure compliance with company standards and local regulations</li><li>Maintain workplace safety and proper use of tools and equipment</li></ul>Qualifications &amp; Skills<ul><li>Diploma or degree in Business, Management, or related field (preferred)</li><li>Experience in automotive accessories or retail management</li><li>Strong leadership and communication skills</li><li>Knowledge of automotive accessories and vehicle customization</li><li>Basic computer skills (billing software, MS Excel, reports)</li></ul>Experience<ul><li>2&ndash;5 years of experience in retail or automotive-related management</li></ul>Job Type: Full-time

MALE Branch Manager (automotive)

Miral Experiences

<div>
 
 
 Join Us at Miral Experiences
 
 
 
 At
 
 Miral Experiences
 
 , we don&rsquo;t just create jobs &mdash; we create
 
 extraordinary moments
 
 . As part of the visionary
 
 Miral Group
 
 , we bring to life some of the world&rsquo;s most iconic attractions, including
 
 Ferrari World Abu Dhabi
 
 ,
 
 Warner Bros. World Abu Dhabi
 
 ,
 
 Yas Waterworld
 
 , and
 
 SeaWorld Yas Island
 
 .
 
 
 We are passionate about delivering
 
 unforgettable guest experiences
 
 and shaping the future of leisure and entertainment in the United Arab Emirates. Our team is made up of innovators, doers, and dreamers who thrive in a dynamic, inclusive, and purpose-driven environment.
 
 
 If you're looking to be part of something bigger &mdash; where your work directly contributes to
 
 memorable experiences for millions
 
 &mdash; then
 
 Miral Experiences is the place for you
 
 .
 
 
 
 
 
 ✨
 
 About the Role
 
 
 
 Are you passionate about garments, textiles, and delivering exceptional service experiences? We are looking for a
 
 Uniform Services Assistant Manager
 
 to lead the operational readiness and lifecycle management of uniforms across our facility. This role is pivotal in ensuring smooth day-to-day operations, maintaining high grooming standards, and enhancing the colleague experience through efficient wardrobe services.You&rsquo;ll oversee a team of service providers, manage inventory, and collaborate cross-functionally to uphold safety, quality, and service excellence.
 
 
 
 
 
 If you have a sharp eye for detail, a flair for fashion or textiles, and proven leadership capabilities, we&rsquo;d love to hear from you.
 
 
 
 
 
 🎯
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage the full lifecycle of uniforms: inbound, inventory, distribution, tailoring, and disposal
 </li>
 <li>
 Lead and guide service provider teams, ensuring adherence to SOPs and service standards
 </li>
 <li>
 Oversee grooming and customer service behavior across uniform service areas
 </li>
 <li>
 Ensure operational readiness and safety compliance across all work zones
 </li>
 <li>
 Monitor inventory levels, initiate replenishment, and manage procurement workflows
 </li>
 <li>
 Resolve laundry quality issues and ensure garment care procedures are followed
 </li>
 <li>
 Maintain documentation including SOPs, checklists, and performance trackers
 </li>
 <li>
 Address IT, facilities, and maintenance issues through proper workflows
 </li>
 <li>
 Analyze trends and proactively suggest improvements in operations and service delivery
 </li>
 </ul>
 
 
 
 
 ✅
 
 Required Qualifications
 
 
 <ul>
 <li>
 Minimum 3 years in a
 
 leadership role
 
 within a customer service or operational environment
 </li>
 <li>
 Strong attention to detail and a genuine passion for
 
 garments and textiles
 
 </li>
 <li>
 Proficiency in
 
 modern workplace tools
 
 (e.g., Microsoft 365, ERP systems)
 </li>
 <li>
 Ability to produce clear documentation and intellectual content related to operations
 </li>
 <li>
 Excellent communication, organizational, and interpersonal skills
 </li>
 <li>
 Hands-on experience in
 
 uniform services
 
 </li>
 </ul>
 
 
 
 
 🌟
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 5+ years in
 
 fashion retail
 
 ,
 
 fashion merchandising
 
 ,
 
 textile rental
 
 , or
 
 apparel operations
 
 </li>
 <li>
 Certification or degree in
 
 Fashion Technology
 
 ,
 
 Garment Design
 
 , or
 
 Textile Management
 
 </li>
 <li>
 Familiarity with
 
 HSE standards
 
 ,
 
 HACCP
 
 , and
 
 Building Management Systems
 
 </li>
 <li>
 Experience with
 
 ERP systems
 
 (e.g., Oracle Fusion) and
 
 process improvement tools
 
 (e.g., Lean Six Sigma)
 </li>
 <li>
 Exposure to
 
 hospitality
 
 ,
 
 entertainment
 
 , or
 
 theme park operations
 
 </li>
 <li>
 A background in
 
 fashion retail or wholesale
 
 operations.
 </li>
 <li>
 Strong leadership and interpersonal skills.
 </li>
 <li>
 A proactive mindset with attention to detail.
 </li>
 <li>
 The ability to work independently and manage multiple tasks.
 </li>
 <li>
 A passion for service excellence and operational efficiency.
 </li>
 </ul>
 
 
 
 
 
 Ready to Make an Impact?
 
 
 
 If you're passionate about people, service, and creating a workplace where colleagues feel supported and valued &mdash; we&rsquo;d love to hear from you.
 
 Apply now
 
 and take the next step in your career with
 
 Miral Experiences
 
 &mdash; where your work helps shape unforgettable moments every day.
 
</div>

Assistant Operations Manager - Uniform Services

Fletcher Piccolo Associates

<div>
 
 Our client, a Tier 1 Building Contractor in the UAE, is currently hiring an Operations Manager to join their fast-growing Abu Dhabi branch.
 
 
 
 
 
 Candidates for this position must have extensive experience working for Main Contractors in Abu Dhabi, with strong client-facing skills.
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Oversee project delivery across all projects, ensuring they are executed safely, on schedule, and within budget.
 </li>
 <li>
 Strengthen client relationships and support business growth, acting as a key interface with clients &amp; developers.
 </li>
 </ul>
 
 
 
 
 Key Requirements:
 
 <ul>
 <li>
 Arabic-speaking is mandatory.
 </li>
 <li>
 25+ years total experience, with 10+ years in a leadership position.
 </li>
 <li>
 Previous experience overseeing building projects worth over a minimum of AED 1 billion.
 </li>
 </ul>
</div>

Operations Manager

TRACTEBEL

<div>
 
 Job Title: Executive Admin &ndash; HR Operations
 
 
 
 
 Location:
 
 UAE (Dubai)
 
 
 
 Reporting To:
 
 HR Officer &amp; Office Manager
 
 
 
 Mission
 
 
 
 <ul>
 <li>
 Provide clear, professional, and accurate advice and guidance to managers on a wide range of onboarding-related issues.
 </li>
 <li>
 Deliver HR operations support to managers and staff that is responsive and timely.
 </li>
 <li>
 Assist the Admin Manager in Dubai with day-to-day administrative activities.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensure all new joiners in the Middle East are scheduled for mandatory inductions and maintain accurate tracking.
 </li>
 <li>
 Provide first-level support to Line Managers on all matters related to mandatory training, including follow-up and data file updates.
 </li>
 <li>
 Assist the Admin Manager in Dubai with daily administrative tasks and event organization.
 </li>
 <li>
 Coordinate with internal stakeholders to confirm induction dates and ensure timely communication and invitations to participants.
 </li>
 <li>
 Prepare reports as required by management.
 </li>
 <li>
 Manage new joiner announcements across the region.
 
 
 </li>
 </ul>
 
 Key Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 Ability to manage workflow in a fast-paced, lean environment with multiple and changing priorities.
 </li>
 <li>
 Experience in handling ambiguity and providing quick solutions/recommendations.
 </li>
 <li>
 Strong ability to maintain confidentiality regarding employee matters.
 </li>
 <li>
 Excellent interpersonal skills: patient, helpful, and professional as the first point of contact for employee issues.
 </li>
 <li>
 Ability to handle multiple projects and meet deadlines.
 </li>
 <li>
 Detail-oriented with exceptional organizational skills; accuracy is essential.
 
 
 </li>
 </ul>
 Business Unit: Tractebel
 
 
 Division: Tractebel Div2
 
 
 Legal Entity: TRACTEBEL ENGINEERING S.A., DUBAI BRANCH
 
 
 Professional Experience: Junior (experience &lt; 3 years)
 
 
 Education Level: Bachelor's Degree
 
 
 Company Name: Tractebel
</div>

Executive Admin - HR Ops

Alliance International Security Consult

Full job descriptionYou will be responsible for providing general administrative support to the all of the department specially with the Management team. This role ensures the smooth and efficient operation of the office by managing documentation, coordinating office activities, handling internal and external inquiries, and maintaining effective communication across departments. The Administrator /Secretary provide daily administrative tasks and assists in the implementation of HR and office procedures, contributing to the overall productivity and professionalism of the workplace.Major Responsibilities&middot; Manage office reception duties by welcoming clients and visitors and guiding them according to their appointment schedules.&middot; Answer and direct phone calls, emails, and general inquiries to the appropriate departments.&middot; Ensure the smooth operational flow of the office through proactive administrative support.&middot; Coordinate and communicate with vendors, suppliers, service personnel, and service providers for all maintenance and support service requirements.&middot; Liaise related requirements as directed by Management.&middot; Maintain proper filing and archiving of documents, forms, and records (both physical and digital) ensuring confidentiality and security of information.&middot; Organize meetings, schedule appointments, and prepare meeting rooms in coordination with the office assistant.&middot; Manage office inventories, training materials, and supplies in line with the branch budget and operational needs.&middot; Provide administrative support to the whole department, including attendance tracking, leave management, and disseminating HR communications to branch staff and management.&middot; Assist in the recruitment process as directed by the HR Manager and Management, including scheduling interviews and preparing candidate documentation.&middot; Handle employee inquiries and assist in resolving minor conflicts or concerns, escalating to HR Manager when required.&middot; Ensure the implementation and compliance of HR policies, procedures, and guidelines across the branch.&middot; Support the implementation and adherence to ISO 9001 standards and quality management systems.Authority&middot; Act in accordance with directives from the HR Manager and Management.&middot; Make decisions related to office supplies, procurement and scheduling of maintenance services, within the approved budget.&middot; Oversee the cleanliness, safety, and day-to-day functionality of the branch office environment.&middot; Serve as the primary point of contact for administrative matters with internal departments, vendors, service providers, and external stakeholders.&middot; Maintain control over office data and documentation, ensuring accurate recordkeeping and confidentiality of sensitive information.&middot; Monitor and manage branch office expenditures in line with the allocated budget, ensuring cost-efficiency and compliance with company policies.Qualifications&middot; Bachelor&rsquo;s degree in business administration, Human Resources, or a related field.&middot; Minimum of 5 years of proven experience in a similar role.&middot; Strong ability to communicate effectively across all levels of the organization.&middot; Proficient in the use of HR systems, CRM and general office software (MS Office Suite, email, etc.).&middot; Excellent verbal communication and interpersonal skills.&middot; Reliable, punctual, and always maintains a professional demeanor.&middot; Demonstrate honesty, trustworthiness, and the ability to handle confidential information with discretion.&middot; Able to work independently with minimal supervision while managing multiple tasks efficiently.. Previous experience working ELV services is an advantage. Undertand the trend of technology and adaptability.Job Type: Full-timeJob Type: Full-time

Office Administrator

You will be responsible for providing general administrative support to the all of the department specially with the Management team. This role ensures the smooth and efficient operation of the office by managing documentation, coordinating office activities, handling internal and external inquiries, and maintaining effective communication across departments. The Administrator /Secretary provide daily administrative tasks and assists in the implementation of HR and office procedures, contributing to the overall productivity and professionalism of the workplace.Major Responsibilities&middot; Manage office reception duties by welcoming clients and visitors and guiding them according to their appointment schedules.&middot; Answer and direct phone calls, emails, and general inquiries to the appropriate departments.&middot; Ensure the smooth operational flow of the office through proactive administrative support.&middot; Coordinate and communicate with vendors, suppliers, service personnel, and service providers for all maintenance and support service requirements.&middot; Liaise related requirements as directed by Management.&middot; Maintain proper filing and archiving of documents, forms, and records (both physical and digital) ensuring confidentiality and security of information.&middot; Organize meetings, schedule appointments, and prepare meeting rooms in coordination with the office assistant.&middot; Manage office inventories, training materials, and supplies in line with the branch budget and operational needs.&middot; Provide administrative support to the whole department, including attendance tracking, leave management, and disseminating HR communications to branch staff and management.&middot; Assist in the recruitment process as directed by the HR Manager and Management, including scheduling interviews and preparing candidate documentation.&middot; Handle employee inquiries and assist in resolving minor conflicts or concerns, escalating to HR Manager when required.&middot; Ensure the implementation and compliance of HR policies, procedures, and guidelines across the branch.&middot; Support the implementation and adherence to ISO 9001 standards and quality management systems.Authority&middot; Act in accordance with directives from the HR Manager and Management.&middot; Make decisions related to office supplies, procurement and scheduling of maintenance services, within the approved budget.&middot; Oversee the cleanliness, safety, and day-to-day functionality of the branch office environment.&middot; Serve as the primary point of contact for administrative matters with internal departments, vendors, service providers, and external stakeholders.&middot; Maintain control over office data and documentation, ensuring accurate recordkeeping and confidentiality of sensitive information.&middot; Monitor and manage branch office expenditures in line with the allocated budget, ensuring cost-efficiency and compliance with company policies.Qualifications&middot; Bachelor&rsquo;s degree in business administration, Human Resources, or a related field.&middot; Minimum of 5 years of proven experience in a similar role.&middot; Strong ability to communicate effectively across all levels of the organization.&middot; Proficient in the use of HR systems, CRM and general office software (MS Office Suite, email, etc.).&middot; Excellent verbal communication and interpersonal skills.&middot; Reliable, punctual, and always maintains a professional demeanor.&middot; Demonstrate honesty, trustworthiness, and the ability to handle confidential information with discretion.&middot; Able to work independently with minimal supervision while managing multiple tasks efficiently.. Previous experience working ELV services is an advantage. Undertand the trend of technology and adaptability.Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per month

Administrator/Secretary

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