customer service consultant Jobs in Marketing Jobs In Cairo

customer service consultant

account opening officer (operations dept.) - fresh graduates Jobs in Marketing Jobs In Cairo

account opening officer (operations dept.) - fresh graduates

associate customer service specialist Jobs in Marketing Jobs In Cairo

associate customer service specialist

business banking senior relationship manager Jobs in Marketing Jobs In Cairo

business banking senior relationship manager

business support executive Jobs in Marketing Jobs In Cairo

business support executive

business banking customer service officer

Emirates NBD

<div>
 <ul>
 <li>
 Offering Service quality and insure customer satisfaction for a major strategic business line within the bank:-
 
 BUB
 
 </li>
 <li>
 Responsible for Serving
 
 
 ALL Business Banking clients
 
 in
 
 the Bank through this teams located in branches within the network.
 </li>
 <li>
 Responsible for Serving
 
 
 ALL Business Banking clients
 
 in
 
 the Bank through this teams located in branches within the network.
 </li>
 <li>
 The role holder is required to use his depth operational Knowledge and skills as well as his interpersonal competencies.
 </li>
 <li>
 Welcomes the
 
 business banking customers,
 
 receive their instructions, validate and obtain necessary approvals, then forward to concerned departments to ensure final execution on due time.
 </li>
 <li>
 Act as the corporate bank front line for day to day corporate operations
 </li>
 <li>
 Work alongside the SME RM for managing relationship of existing clients &amp; aim at enhancing revenues.
 </li>
 <li>
 Handles daily clients' mail to ensure proper delivery on due dates.
 </li>
 <li>
 Responsible of the KYC execution and account opening
 </li>
 <li>
 Access and resolve customers problems in line with the bank procedures; compliance &amp; CBE rules to ensure smooth follow of the circuits &amp; time saving.
 </li>
 </ul>
 
 
 
 
 
 
 <ul>
 <li>
 University degree in Business or a relevant qualification
 </li>
 <li>
 Excellent English Language
 </li>
 <li>
 Excellent knowledge of operation
 </li>
 <li>
 Excellent knowledge of bank procedures and CBE regulations
 </li>
 <li>
 Computer skills including Microsoft office
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Time Management
 </li>
 <li>
 Strong communication skills &amp; problem resolving
 </li>
 </ul>
 
 
</div>

Business Banking Customer Service Officer

Abu Dhabi Islamic Bank - Egypt

<div>
 <ol>
 <li>
 KEY ACCOUNTABILITIES
 </li>
 </ol>
 <ul>
 <li>
 Targeting New Payroll Companies and proceed with contracts &amp; Accounts singing and ensure they comply with the ADIB&rsquo;s regulations and procedures.
 </li>
 <li>
 Maintain contact with key potential clients &amp; to have visits to these customers on quarterly basis.
 </li>
 <li>
 Manage overall relationship with customers till the accounts become live and ensure complying with pre-set criteria of the business acquisition defined by the payroll segment.
 </li>
 <li>
 Propose Payroll full benefits to achieve new payroll contracts &amp; sales of ADIB's Assets and Cards products and services.
 </li>
 <li>
 Promote ADIB Assets and Cards products and services throw effective cross selling techniques.
 </li>
 <li>
 increase assets and cards penetration ratios on companies&rsquo; portfolios in line with sales plans and budgets.
 </li>
 <li>
 Will be the company focal point &ldquo;Account manager &ldquo;at ADIB to provide customer service at all stages and handle company inquires and trouble shoots.
 </li>
 <li>
 Handle issues raised by companies as part of relationship management.
 </li>
 <li>
 Answer queries about ADIB`s products &amp; services and provide client reassurance &amp; consultations.
 </li>
 <li>
 Provide the relevant Corporate Sales Manager &amp; Segment head with regular performance reports and updates on the market reaction to ADIB payroll as well as competitor&rsquo;s activities for possible enhancements.
 </li>
 <li>
 Handle customer complaints efficiently and raise the unsolved ones to the Corporate Sales Manager to maintain customer satisfaction and loyalty.
 </li>
 <li>
 Provide proper software to new payroll companies&rsquo; responsible person and give professional training on the usage of this software.
 </li>
 <li>
 Follow up DCs production and delivery.
 </li>
 <li>
 Interface with risk to finalize all assets and cards pending TIAs
 </li>
 <li>
 Interface with AMC to handle payroll operations (upload signatures, files review, etc&hellip;) and manage remote payroll signing with branches.
 </li>
 <li>
 Interface with risk team to finalize accounts coding.
 </li>
 </ul>
 
 Minimum Qualifications:
 
 
 
 
 
 &middot; Payroll Sales Officer 1 Year Experience preferably sales background
 
 
 &middot; Payroll Sales Senior Officer 2 years preferably sales background
 
 
 
 
 
 Job Specific Skills
 
 <ul>
 <li>
 Good knowledge of ADIB&rsquo;s Retail banking products and services
 </li>
 <li>
 Thorough knowledge of ADIB&rsquo;s Retail Operational Policies and procedures
 </li>
 <li>
 Fair knowledge of service standards
 </li>
 <li>
 Computer skills
 </li>
 <li>
 Ability to work in a team.
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Good communication and relationship building skills
 </li>
 </ul>
 
 
 
 
 Generic Skills
 
 <ul>
 <li>
 Effective sales strategy planning &amp; achievement of targets.
 </li>
 <li>
 High communication skills.
 </li>
 <li>
 Presentation Skills.
 </li>
 <li>
 Good data capture &amp; good information provided for follow up.
 </li>
 <li>
 Good engagement with customers and potential customers.
 </li>
 <li>
 Bank Products, services &amp; operation knowledge
 </li>
 <li>
 Good command in English language spoken &amp; written
 </li>
 </ul>
 
 
</div>

Payroll Sales Officer

FLOOR-IN

<div>
 
 
 About the Company
 
 
 
 
 
 
 
 
 
 FLOOR-IN is a leader in high-quality industrial flooring solutions with over 20 years of expertise. Operating in Cairo, Egypt, and Dubai, UAE, the company is renowned for delivering exceptional results tailored to meet the unique requirements of industrial floors and walls.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 
 
 
 This is a full-time position at the company's headquarters for an Executive Assistant to the Chief Executive Officer. Responsibilities include providing executive administrative support and customer service. The role involves managing communications, scheduling appointments, organizing files, and assisting executives with their daily tasks.
 
 
 Daily responsibilities include managing the sales department, monitoring market trends, and collaborating with marketing and sales teams to achieve optimal results. The role also involves holding meetings with clients, preparing presentations, and ensuring customer satisfaction throughout the sales process.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Assisting the CEO in managing the marketing and sales department
 </li>
 <li>
 Attending meetings with clients and coordinating business
 </li>
 <li>
 Coordination between company departments
 </li>
 <li>
 Monitoring the performance of the sales department and preparing the necessary reports
 </li>
 <li>
 Monitoring the performance of the Marketing department and preparing the necessary reports
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Excellent communication and customer service skills
 </li>
 <li>
 Previous experience in sales and marketing
 </li>
 <li>
 Proficiency in MS Office Suite and office management software
 </li>
 <li>
 Strategic planning and business development expertise
 </li>
 <li>
 Proficiency in CRM software and sales tools
 </li>
 <li>
 Bachelor's degree in Business, Marketing, or a related field is preferred
 </li>
 <li>
 Fluency in English and Arabic is required
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Required Skills
 
 
 
 
 
 
 
 
 <ul>
 <li>
 5+ years' of sales experience
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Previously worked in marketing and sales
 </li>
 </ul>
 
 
</div>

Executive Assistant to CEO

e& Egypt

<div>
 
 
 Responsibilities:
 
 
 
 
 1. Requirement Gathering &amp; Analysis
 
 
 <ul>
 <li>
 Engage with stakeholders (business, technology, compliance, and operations) to gather and document business and functional requirements.
 </li>
 <li>
 Conduct gap analysis to identify areas of improvement in current payment solutions and digital wallet offerings.
 </li>
 <li>
 Define user stories, use cases, and acceptance criteria for fintech products.
 </li>
 </ul>
 
 
 
 
 
 2. Product &amp; Solution Design
 
 
 <ul>
 <li>
 Collaborate with product owners and solution architects to design payment systems, digital wallets, and fintech solutions.
 </li>
 <li>
 Ensure compliance with regulatory requirements (e.g., PCI DSS, KYC, AML, PSD2).
 </li>
 <li>
 Work on API integrations between banks, payment gateways, and third-party service providers.
 </li>
 </ul>
 
 
 
 
 
 3. Process Mapping &amp; Optimization
 
 
 <ul>
 <li>
 Develop workflow diagrams, process models, and system interaction diagrams.
 </li>
 <li>
 Optimize digital payment and wallet processes to enhance user experience and operational efficiency.
 </li>
 <li>
 Identify automation opportunities to reduce manual intervention.
 </li>
 </ul>
 
 
 
 
 
 4. Data Analysis &amp; Reporting
 
 
 <ul>
 <li>
 Analyze transaction data, user behavior, and system performance to provide actionable insights.
 </li>
 <li>
 Work with SQL and BI tools to generate reports on key fintech metrics (e.g., transaction success rate, fraud detection, churn rate).
 </li>
 <li>
 Support risk and fraud teams in identifying suspicious activities.
 </li>
 </ul>
 
 
 
 
 
 5. Project Management &amp; Stakeholder Coordination
 
 
 <ul>
 <li>
 Act as a liaison between business units, development teams, and third-party vendors.
 </li>
 <li>
 Support Agile/Scrum teams by prioritizing the product backlog and sprint planning.
 </li>
 <li>
 Ensure timely delivery of fintech projects by tracking milestones and dependencies.
 </li>
 </ul>
 
 
 
 
 
 6. Testing &amp; Quality Assurance
 
 
 <ul>
 <li>
 Define test cases and participate in UAT (User Acceptance Testing) to validate solutions.
 </li>
 <li>
 Coordinate with QA teams to ensure proper testing of digital wallet transactions, payment flows, and API integrations.
 </li>
 <li>
 Identify and escalate defects or performance issues in the payment systems.
 </li>
 </ul>
 
 
 
 
 
 7. Compliance &amp; Security
 
 
 <ul>
 <li>
 Ensure adherence to local and international fintech regulations, including anti-money laundering (AML) and know-your-customer (KYC) guidelines.
 </li>
 <li>
 Work closely with cybersecurity teams to identify and mitigate payment fraud risks.
 </li>
 </ul>
 
 
 
 
 
 8. Continuous Improvement &amp; Market Research
 
 
 <ul>
 <li>
 Stay updated on emerging trends in fintech, blockchain, BNPL (Buy Now Pay Later), and digital banking.
 </li>
 <li>
 Analyze competitors&rsquo; payment solutions and recommend enhancements.
 </li>
 <li>
 Provide strategic input to improve product offerings and customer engagement.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 1.
 
 
 
 
 Knowledge:
 
 
 
 <ul>
 <li>
 Experience in enterprise architecture, solution architecture, or software development, preferably in Cash, Payments and Digital Wallet.
 </li>
 <li>
 Translate business needs into functional requirements to design seamless cash wallet and digital payment solutions that enhance user experience and financial inclusion.
 </li>
 <li>
 Collaborate with cross-functional teams to analyze, document, and optimize digital banking processes, ensuring compliance, scalability, and innovation.
 </li>
 <li>
 Drive data-driven insights and product enhancements across fintech ecosystems, enabling smarter, faster, and more secure financial transactions.
 </li>
 </ul>
 
 
 
 
 
 
 2.
 
 
 
 
 Technical Skills:
 
 
 
 <ul>
 <li>
 Skilled in BRD, FRD, and user story development using Jira, Confluence, and Visio to translate business and regulatory needs into technical deliverables.
 </li>
 <li>
 Proficient in API analysis, data mapping, and third-party system integrations across payment gateways, digital wallets, and core banking platforms.
 </li>
 <li>
 Experienced in UAT planning, end-to-end process validation, and compliance alignment with CB regulations, AML/KYC, and CBE digital payment frameworks.
 </li>
 </ul>
 
 
 
 3.
 
 
 
 
 Education:
 
 
 
 <ul>
 <li>
 University Degree in Telecommunication, Engineering, Business Administration.
 </li>
 </ul>
 
 
 
 
 
 
 4.
 
 
 
 
 Experience:
 
 
 
 <ul>
 <li>
 Minimum of 4 years of relevant experience consistent with the above knowledge and skills.
 </li>
 </ul>
 
 
 
 
 
 
 5.
 
 
 
 
 Language Proficiency:
 
 
 
 <ul>
 <li>
 Perfect Command of English language (written &amp; spoken).
 </li>
 </ul>
 
 
 
 
 
 
 6.
 
 
 
 
 Skills &amp; Abilities:
 
 
 
 <ul>
 <li>
 Strong communication skills to interact with business stakeholders and technical teams.
 </li>
 <li>
 Ability to translate business requirements into technical solutions.
 </li>
 <li>
 Experience in leading cross-functional teams and vendor management.
 </li>
 </ul>
 
 
</div>

Product Modelling Manager (Cash & Fintech)

<div>
 
 
 JOB PURPOSE:
 
 
 
 To manage a portfolio in Commercial Banking Unit, marketing &amp; soliciting new relationships in-order to achieve predetermined objectives, with coverage of Cairo and other governorates in Egypt (excluding Alex and Delta)
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 
 
 Functional:
 
 
 <ol>
 <li>
 Screens Proposed Customers against Target Market Plan and Risk Acceptance Criteria, to initially identify ADIB EGYPT credit risk appetite for obligors and setting the facility structure, subject to Business and Risk Management approvals and the Wholesale Bank Policy.
 </li>
 <li>
 Furnishes / updates the Business Analyst with client information, financial statements, and relevant data, for the different types of CA reviews (Annual, Initial, Interim etc.).
 </li>
 <li>
 Reviews/Approves extensions of credit (for Credit Officers) and ensure that the data within these extensions of credit are accurate and that they are designed with the appropriate requested facility package and all credit risks are properly addressed.
 </li>
 <li>
 Ensures that the extensions of credit are consistent with the relationship profile and endorsing the risk/reward balance.
 </li>
 <li>
 Ensures appropriate obligor / facility risk ratings in line with the risk ratings Policy of the bank.
 </li>
 <li>
 Conducts regular accounts follow up assisted by periodical reports to avoid the manifestation of past dues, excess and the breach of terms and conditions of the approved facilities.
 </li>
 <li>
 Monitors changes in the risk position of the clients using renewal and monitoring tools, and are promptly communicated to Business and Risk managers.
 </li>
 <li>
 Maintains regular contacts with customers to sort any internal/ departmental issues with immediate action, supporting CSU Service Unit to serve customers in the best way, as per approved SLA.
 </li>
 <li>
 Conducts periodic client calls / site visits and document client calls with the frequency indicated in the Credit Analysis section.
 </li>
 <li>
 Maintains customer loyalty and promote brand identity by providing excellent customer service via regular updates and reviews on bank&rsquo;s range of financial products as well as customers&rsquo; financial needs.
 </li>
 <li>
 Provides quality service to clients and closely follow up and ensure the processing of all requests (new facilities, increase of existing facilities, amendments, waivers, operations requests etc) up to their satisfaction duly within SLAs without deviation.
 </li>
 <li>
 Conducts marketing calls to screen the market And approaching potential relationships.
 </li>
 <li>
 Identifies expansion opportunities with existing clientele base to achieve portfolio growth.
 </li>
 <li>
 Monitors practices of competition and report findings to Unit &amp; Department Heads.
 </li>
 <li>
 Provide product specialists with qualified referrals for cross-sell. Responsible for overall parent relationship management and providing a wide range of treasury, cash management, trade and corporate finance products and solutions.
 </li>
 <li>
 Monitors Past Dues Report, and take any required action, after consulting with Unit Head and/or Wholesale Bank Head.
 </li>
 <li>
 Ensures that extensions of credit follow regulatory limits and the Central Bank of Egypt regulations and guidelines.
 </li>
 <li>
 Initiates &ldquo;credit checking&rdquo; and &ldquo;Central de Risqu&eacute; &ndash; CBE&rdquo; requests, and ensure their completeness by the time of the credit approval.
 </li>
 <li>
 Provides recommendations to improve the current procedures and processes to ensure that work is carried out in an efficient manner.
 </li>
 <li>
 And any other assigned tasks.
 </li>
 </ol>
 
 
 QUALIFICATIONS:
 
 
 
 
 
 Academic and professional qualifications
 
 
 
 <ul>
 <li>
 University/College Degree
 </li>
 <li>
 MBA is an advantage
 </li>
 <li>
 Core Credit Course
 </li>
 </ul>
 
 
 
 Experience and other requirements
 
 
 
 <ul>
 <li>
 
 Basic Qualifications:
 
 </li>
 <li>
 Islamic Banking Knowledge
 </li>
 <li>
 Sound understanding of corporate, treasury, cash and trade, corporate lending products and other products offered
 </li>
 <li>
 Strong credit appraisal and marketing skills, with the ability to interpret complex financial information.
 </li>
 <li>
 High quality experience in a credit management position
 </li>
 <li>
 Proven track record of meeting/exceeding revenue target
 </li>
 <li>
 Excellent interpersonal skills, including listening skills/temperament
 </li>
 <li>
 Excellent communication (written and verbal) and negotiation skills
 </li>
 <li>
 Able to build and sustain good personal contacts with client executives at varying levels of seniority, balancing client needs and ADIB objectives/priorities
 </li>
 <li>
 Creativity - an enquiring mind willing to develop a detailed understanding of client issues/needs and develop ideas/solutions in response Strong work ethic; high energy levels; results oriented - a self-starter prepared to take the initiative to start topics and/or follow issues through, whilst exercising judgment as to when to seek assistance
 </li>
 <li>
 Networking - Maintaining close contact with coverage, product and risk specialists within ADIB EGYPT.
 </li>
 <li>
 Natural Team Player - Having an adaptable/flexible approach; willing to work in a co-operative manner to fulfil client and internal requirements.
 </li>
 <li>
 
 Years of experience:
 
 </li>
 <li>
 ARM: 2-3 years
 </li>
 <li>
 RM: Min 5 years + Credit Course
 </li>
 <li>
 SRM: Min 10 years + Credit Course
 </li>
 </ul>
</div>

Corporate Banking ARM/RM/SRM (Commercial & Public Sector)

Traze

<div>
 
 About Us:
 
 
 
 Zeal Group is an award-winning global FinTech leader with over 700 employees across offices in London, Europe, Asia, MENA, and South America. Traze, a Zeal Group subsidiary, delivers cutting-edge multi-asset trading solutions, including Gold, Oil, FX, and Cryptocurrencies.
 
 
 Sales/BDMs are Zeal's front line with clients and their first point of contact. Every Sales/BDM strives to have a positive impact on the client's experience with Zeal. Giving each client added value through knowledge, trust, and support. All while clearly impacting Zeal's bottom line through an increase in accounts, deposits, and revenues
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Build and develop relationships with potential Clients and Partners who may have clients interested in trading multi-asset products such as Gold, Oil, FX, and Cryptocurrencies
 </li>
 <li>
 On-board IBs and help them increase accounts, deposits, and revenues.
 </li>
 <li>
 Identify and target known Money Managers and IBs in the MENA Region
 </li>
 <li>
 Organically build a book of business through relationships in and outside the market targeting potential IBs from multiple industries.
 </li>
 <li>
 Determine customers' trading needs and prepare proposals to sell services that address these needs
 </li>
 <li>
 Cross-sell retail clients who meet the IB threshold to grow their business and walk them through the client growth life cycle.
 </li>
 <li>
 Stay up to date on market news and trends in FX, Commodities, Stocks, and Indices
 </li>
 <li>
 Advise on trading strategies, options, and risk management strategies
 </li>
 <li>
 Explain industry terms or trading practices to clients
 </li>
 <li>
 Attend industry and company events to source own potential clients as directed by management.
 </li>
 <li>
 Achieve sales targets
 </li>
 <li>
 Contact prospective or existing customers to discuss their queries and requirements
 </li>
 <li>
 Develop sales presentations or proposals to explain service specifications
 </li>
 <li>
 Maintain customer records by using the CRM and logging communication. Receive and follow up on clients' funding, volume, and new account activations
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 4 years of extensive experience in Forex/ Banking/ Stock and Commodities Brokerage fields in sales Department
 </li>
 <li>
 B.Sc. Degree from any discipline
 </li>
 <li>
 Financial markets knowledge in FX, Stocks, and Commodities
 </li>
 <li>
 Technical and Fundamental analysis
 
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong relationship management and networking skills
 </li>
 <li>
 Selling Skills.Communication skills
 </li>
 <li>
 Customer orientation
 </li>
 <li>
 Learning flexibility
 </li>
 </ul>
</div>

Business Development Manager- Egypt

Socium - Teams Done Differently

<div>
 
 
 General description:
 
 
 
 Expertise, assistance, and consultancy in
 
 software testing and quality assurance
 
 for large-scale
 
 banking and financial services
 
 platforms. Ownership of end-to-end
 
 test management activities
 
 for a
 
 digital bank build
 
 , covering
 
 Core Banking, Payments
 
 , and integrated banking applications.
 
 
 
 
 
 Active involvement in defining
 
 testing frameworks from scratch
 
 , including both
 
 manual and automation testing
 
 , for a newly built banking platform. This role sits at the intersection of
 
 business, technology, and quality governance
 
 , ensuring delivery of a stable, secure, and scalable digital bank.
 
 
 
 
 
 
 Nature of the tasks:
 
 
 <ul>
 <li>
 Define, design, and implement
 
 test frameworks from scratch
 
 (manual and automation) for a Greenfield banking platform
 </li>
 <li>
 Own the
 
 overall Test Strategy, Test Plan, and Testing Governance
 
 </li>
 <li>
 Lead and execute testing across
 
 SIT, UAT, Regression, and Integration testing
 
 phases
 </li>
 <li>
 Manage testing activities for
 
 Core Banking systems and Payments platforms
 
 </li>
 <li>
 Coordinate with
 
 business stakeholders, developers, vendors, and third-party providers
 
 </li>
 <li>
 Oversee defect management, triage, reporting, and quality metrics
 </li>
 <li>
 Ensure testing aligns with banking standards, regulatory requirements, and delivery timelines
 </li>
 <li>
 Support
 
 data migration testing, reconciliation, and end-to-end transaction validation
 
 </li>
 <li>
 Act as a hands-on
 
 individual contributor / consultant
 
 , playing a pioneer role in shaping quality processes for the program
 </li>
 </ul>
 
 
 
 
 
 Educational qualifications:
 
 
 
 Bachelor&rsquo;s degree in
 
 Computer Science, Information Technology, Software Engineering
 
 , or equivalent.
 
 
 
 
 
 
 Technical expertise:
 
 
 
 With focus on:
 
 <ul>
 <li>
 Software Test Management &amp; Quality Assurance
 </li>
 <li>
 
 Banking and Financial Services
 
 domain
 </li>
 <li>
 
 Payments systems
 
 (cards, payment gateways, settlement, reconciliation, ACH, etc.)
 </li>
 <li>
 
 Core Banking platforms
 
 (e.g. T24/Transact, Flexcube, Finacle, or similar)
 </li>
 <li>
 SIT, UAT, Regression, and Integration Testing
 </li>
 <li>
 Test framework design (manual and automation)
 </li>
 <li>
 Defect management and test reporting tools
 </li>
 <li>
 SDLC, Agile and Waterfall delivery models
 </li>
 <li>
 Test automation exposure (framework-level experience preferred)
 </li>
 </ul>
 
 
 
 
 
 Professional experience:
 
 
 
 Minimum
 
 7&ndash;10 years of experience
 
 in:
 
 <ul>
 <li>
 Software testing and quality assurance
 </li>
 <li>
 Banking / Financial Services projects
 </li>
 <li>
 Leading or managing testing activities for
 
 Core Banking and Payments
 
 initiatives
 </li>
 <li>
 Creating testing frameworks from scratch in complex environments
 </li>
 <li>
 Multi-vendor, multi-team project delivery environments
 </li>
 <li>
 Digital banking, transformation (highly preferred)
 </li>
 </ul>
 
 
 
 
 
 Language skills:
 
 
 
 Strong command of
 
 English
 
 (spoken and written).
 
 
 
 
 
 
 Other specific expertise:
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent stakeholder and vendor management capabilities
 </li>
 <li>
 Ability to work independently in a
 
 consultant / individual contributor
 
 capacity
 </li>
 <li>
 Highly organized with strong attention to detail
 </li>
 <li>
 Comfortable working in fast-paced, delivery-driven environments
 </li>
 <li>
 Proactive, self-driven, and accountable for quality outcomes
 </li>
 </ul>
 
 
 
 
 
 Engagement details:
 
 
 <ul>
 <li>
 
 Engagement Type:
 
 Project-based / Consulting
 </li>
 <li>
 
 Start Date:
 
 ASAP (1-month notice acceptable)
 </li>
 <li>
 
 Work Setup:
 
 
 Hybrid
 
 (Egypt-based)
 </li>
 <li>
 
 Extension:
 
 High chance of extension based on business needs and performance
 </li>
 <li>
 
 Location:
 
 Egypt
 </li>
 <li>
 
 Visa Requirement:
 
 Must already be based in Egypt (no work visa sponsorship available)
 </li>
 </ul>
</div>

Test Manager (Banking & Payments Experience) - Contract

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