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business development agent

GEN PLUS Group

<div>
 
 Who are we?
 
 
 
 The Gen Plus Group is a global collective of creative agencies that defy the ordinary. We bring together the power of public relations, content creation, talent representation, and innovation through our dynamic entities - PRM, NaF+, SPANDY, and THEM AGAIN. With over 3,000 professionals representing 60+ nationalities, we deliver meaningful connections and impactful communications for some of the world's most recognized brands. At Gen Plus, we believe in storytelling that resonates and strategies that perform.
 
 
 
 
 Role Overview
 
 
 
 
 As a
 
 Freelance Business Development Agent
 
 , you will play a pivotal role in identifying and securing new business opportunities for Gen Plus Group. Your primary responsibility will be to monitor the market for upcoming
 
 RFPs, RFQs, tenders, and pitches
 
 across public and private sectors and connect those opportunities with our leadership team.
 
 
 You will act as an external growth partner&mdash;sourcing leads, initiating conversations, and creating entry points with potential clients across industries such as consumer brands, corporate, public affairs, lifestyle, tech, and digital communications.
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Monitor the market for upcoming RFPs, RFQs, tenders, and pitch opportunities across the region
 </li>
 <li>
 Build and maintain a pipeline of potential clients and business leads
 </li>
 <li>
 Identify decision-makers within target companies and initiate first-level outreach
 </li>
 <li>
 Share timely updates on relevant opportunities with the Gen Plus Group team
 </li>
 <li>
 Facilitate initial introductions and support in lead qualification
 </li>
 <li>
 Promote Gen Plus Group's services&mdash;including PR, communications, digital, creative, and strategic consulting&mdash;to prospective clients
 </li>
 <li>
 Maintain a basic tracker of outreach, prospects, and opportunities
 </li>
 <li>
 Represent the company professionally as an extension of our business development team
 
 
 </li>
 </ul>
 
 
 Requirements
 
 
 
 
 <ul>
 <li>
 Prior experience in sales, business development, media, PR, marketing, advertising, or communications
 </li>
 <li>
 Strong network within the regional business ecosystem (preferred)
 </li>
 <li>
 Ability to independently scan the market for new opportunities, government portals, and company announcements
 </li>
 <li>
 Excellent communication and relationship-building skills
 </li>
 <li>
 Self-driven, target-oriented, and entrepreneurial mindset
 </li>
 <li>
 Ability to work remotely and manage time effectively
 
 
 </li>
 </ul>
 
 
 Requirements
 
 
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Freelance engagement with high flexibility&mdash;work from anywhere
 </li>
 <li>
 Attractive commission-based compensation based on leads converted
 </li>
 <li>
 Opportunity to collaborate with a dynamic, global communications group
 </li>
 <li>
 Access to company resources, service decks, and support for pitches
 
 
 </li>
 </ul>
 
 Ideal For
 
 
 
 <ul>
 <li>
 Freelancers in PR/communications
 </li>
 <li>
 Independent consultants
 </li>
 <li>
 Sales professionals with strong networks
 </li>
 <li>
 Agents experienced in government or private sector tenders
 </li>
 <li>
 Anyone with strong market visibility looking for additional income
 </li>
 </ul>
</div>

Business Development Agent

Gen Plus Group

<div>Who are we?
The Gen Plus Group is a global collective of creative agencies that defy the ordinary. We bring together the power of public relations, content creation, talent representation, and innovation through our dynamic entities &ndash; PRM, NaF+, SPANDY, and THEM AGAIN. With over 3,000 professionals representing 60+ nationalities, we deliver meaningful connections and impactful communications for some of the world&rsquo;s most recognized brands. At Gen Plus, we believe in storytelling that resonates and strategies that perform.
Role Overview
As a Freelance Business Development Agent, you will play a pivotal role in identifying and securing new business opportunities for Gen Plus Group. Your primary responsibility will be to monitor the market for upcoming RFPs, RFQs, tenders, and pitches across public and private sectors and connect those opportunities with our leadership team.
You will act as an external growth partner&mdash;sourcing leads, initiating conversations, and creating entry points with potential clients across industries such as consumer brands, corporate, public affairs, lifestyle, tech, and digital communications.
Key Responsibilities<ul>
<li>
Monitor the market for upcoming RFPs, RFQs, tenders, and pitch opportunities across the region.</li>
<li>Build and maintain a pipeline of potential clients and business leads.</li>
<li>Identify decision-makers within target companies and initiate first-level outreach.</li>
<li>Share timely updates on relevant opportunities with the Gen Plus Group team.</li>
<li>Facilitate initial introductions and support in lead qualification.</li>
<li>Promote Gen Plus Group&rsquo;s services&mdash;including PR, communications, digital, creative, and strategic consulting&mdash;to prospective clients.</li>
<li>Maintain a basic tracker of outreach, prospects, and opportunities.</li>
<li>Represent the company professionally as an extension of our business development team.</li>
</ul>
Requirements<ul>
<li>
Prior experience in sales, business development, media, PR, marketing, advertising, or communications.</li>
<li>Strong network within the regional business ecosystem (preferred).</li>
<li>Ability to independently scan the market for new opportunities, government portals, and company announcements.</li>
<li>Excellent communication and relationship-building skills.</li>
<li>Self-driven, target-oriented, and entrepreneurial mindset.</li>
<li>Ability to work remotely and manage time effectively.</li>
</ul>
Requirements
What We Offer<ul>
<li>
Freelance engagement with high flexibility&mdash;work from anywhere.</li>
<li>Attractive commission-based compensation based on leads converted.</li>
<li>Opportunity to collaborate with a dynamic, global communications group.</li>
<li>Access to company resources, service decks, and support for pitches.</li>
</ul>
Ideal For<ul>
<li>
Freelancers in PR/communications</li>
<li>Independent consultants</li>
<li>Sales professionals with strong networks</li>
<li>Agents experienced in government or private sector tenders</li>
<li>Anyone with strong market visibility looking for additional income</li></ul></div>

DXC Technology

<div>
 
 
 
 Job Description:
 
 
 
 
 
 
 
 The Quality Analyst is responsible for ensuring that customer interactions meet the highest standards of quality and compliance. This role involves auditing phone calls, case logs, and other customer contact channels to assess technical accuracy, adherence to policies, and soft skills. The QA will provide actionable feedback to improve agent performance and contribute to the development of quality standards and continuous improvement initiatives.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 
 Quality Monitoring &amp; Auditing
 
 
 <ul>
 <li>
 Conduct regular audits of case logs, and other customer interactions.
 </li>
 <li>
 Evaluate interactions for compliance with standards, technical accuracy, and customer service excellence.
 </li>
 <li>
 Document findings and maintain accurate quality records.
 </li>
 </ul>
 
 
 Performance Analysis
 
 
 <ul>
 <li>
 Monitor CSAT scores, complaints, and quality scores to identify trends.
 </li>
 <li>
 Develop and implement Continuous Service Improvement (CSI) plans at process and agent levels.
 </li>
 <li>
 Identify focus groups and create individual development plans for underperforming agents.
 </li>
 </ul>
 
 
 Process Improvement
 
 
 <ul>
 <li>
 Collaborate with management to refine quality standards and KPIs.
 </li>
 <li>
 Provide feedback and recommendations for training and process enhancements.
 </li>
 <li>
 Support strategic objectives by aligning quality initiatives with business goals.
 </li>
 </ul>
 
 
 Reporting &amp; Communication
 
 
 <ul>
 <li>
 Prepare and present quality reports to stakeholders.
 </li>
 <li>
 Communicate improvement plans and progress updates to team leads and management.
 </li>
 </ul>
 
 
 
 
 
 
 Education &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT, Business, or related field (preferred).
 </li>
 <li>
 3&ndash;5 years of experience in quality assurance, technical support, or customer service.
 </li>
 <li>
 Relevant industry certifications (e.g., ITIL, Six Sigma) are a plus.
 </li>
 </ul>
 
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Technical Skills
 </li>
 <li>
 Strong troubleshooting skills in technical environments.
 </li>
 <li>
 Knowledge of computing, storage, and peripheral devices.
 </li>
 <li>
 Proficiency in case management tools and quality monitoring systems.
 </li>
 <li>
 Analytical Skills
 </li>
 <li>
 Ability to analyze data, identify trends, and propose actionable solutions.
 </li>
 <li>
 Strong problem-solving and decision-making capabilities.
 </li>
 <li>
 Communication Skills
 </li>
 <li>
 Excellent verbal and written communication in the supported language.
 </li>
 <li>
 Ability to provide constructive feedback and mentor agents.
 </li>
 <li>
 Customer Service Orientation
 </li>
 <li>
 Superior customer service skills and ability to manage escalations.
 </li>
 <li>
 Leadership &amp; Collaboration
 </li>
 <li>
 Ability to lead resolution activities for escalated cases.
 </li>
 <li>
 Work effectively with cross-functional teams to achieve quality objectives.
 </li>
 </ul>
 
 
</div>

Senior Quality Analyst

Anoware

Company Activity: We are a Saudi-based technology company specialized in:<ul><li>Web &amp; Mobile Application Development</li><li>Custom Software Solutions</li><li>ERP &amp; CRM Systems</li><li>AI &amp; Automation Solutions</li><li>Digital Transformation Services</li></ul>Job Description: This is a commission-only opportunity.You earn 10% commission per closed &amp; paid deal. No salary. No fixed working hours. No targets or obligations.Your role is simple:<ul><li>Bring new B2B clients</li><li>Introduce our services</li><li>We handle proposals, pricing, contracting, and delivery</li></ul>Commission is paid only after the client signs and payment is received.What We Provide:<ul><li>Company profile</li><li>Service overview</li><li>Pricing ranges</li><li>Full delivery and execution</li></ul>Who This Is For:<ul><li>Independent sales agents</li><li>Business brokers</li><li>Freelancers with business connections</li><li>Anyone with access to decision-makers</li></ul>Important Notes:<ul><li>This role is not employment (independent sales agent)</li><li>Commission applies to new clients only</li><li>No authority to sign contracts or set final prices</li></ul>Income Potential: Unlimited &ndash; based on your performance.Job Type: PermanentPay: ﷼1.00 - ﷼10,000,000.00 per month

Commission-Based Sales Agent (B2B) – 10%

Mandarin Oriental Hotel Group

<div>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Al Faisaliah Riyadh&ndash; Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental&rsquo;s signature service to ensure a truly unforgettable Arabian experience.

About the job

Based at the Mandarin Oriental Al Faisaliah Riyadh within the Revenue Department in Riyadh, the Reservations Agent is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice, recognizing and anticipating individual guest needs while ensuring a complete follow up. Reservations Services Agent will assist our guests and colleagues in emergency by distributing our emails, alerts, and messages in timely manner. You will be responsible to maintain effective communication on all reservations made (including Rooms, Food and Beverage and Spa) to ensure smooth and efficient service delivery.

As Reservations Agent, you will be responsible for the following duties:
<ul>
<li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li>
<li>Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li>
<li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li>
</ul>
As Reservations Agent, we expect from you:
<ul>
<li>Answer hotel&rsquo;s main telephone number and connect guest and colleagues to the correct telephone extension.</li>
<li>Greet all callers with warm and sincere greeting.</li>
<li>Process and confirm guest reservations made by clients for Rooms, F&amp;B and Spa.</li>
<li>Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers.</li>
<li>Accommodate and document special requests.</li>
<li>Maintain established filing system for all correspondence and collate reports as required by Revenue &amp; Reservations Manager or Assistant Manager.</li>
<li>Supports customer loyalty and property&rsquo;s brand standards by delivering service excellence throughout each customer experience.</li>
</ul><ul><li>Ensures an excellent working relationship with all colleagues within the hotel.</li>
<li>Joint Sales calls with team as required.</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
 Benefits:
<ul><li>A competitive salary.</li>
<li>A competitive incentive.</li>
<li>Health insurance.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Reservations Agent

Hilton

<div>Purchasing Officer
A Purchasing Agent/Clerk will support the negotiation of contracts, purchasing of required goods, and record-keeping as it related to transactions and vendor performance. 
What will I be doing? 
As Purchasing Agent/Clerk, you will support the negotiation of contracts, purchasing of required goods, and record-keeping as it related to transactions and vendor performance. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Obtain competitive quotations for hotel requirements and ensure that the best product is sourced and purchased, using Group Nominated suppliers where applicable</li><li>
Ensure locally Nominated supplier information is kept current</li><li>
Manage the database of active local contracts with suppliers</li><li>
Ensure Purchasing Manual is current</li><li>
Adhere to quality procedures and standards and oversee purchasing administration such that all Hilton policies and standards are upheld</li><li>
Maintain a record of commitments for all budgets and ensure that the relevant senior managers are constantly informed of updates</li><li>
Ensure a comprehensive system for allocating and reconciling purchase orders</li><li>
Monitor all areas of purchasing including contracts, leases and nominations</li><li>
Prepare the month end accounts reports in an accurate and timely manner</li><li>
Execute on tasks/requests as instructed by the Hotel Management</li></ul>
What are we looking for? 
A Purchasing Agent/Clerk serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Strong financial knowledge and ability to work with budgets</li><li>
Computer literate, with good MS Excel skills</li><li>
Good time management and organisation skills</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience within the hotel/leisure sector</li><li>
Previous experience in a similar purchasing role</li><li>
Relevant degree, in Finance/Accounting or related business discipline, from an academic institution</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Purchasing Officer

Tabby | تابي

<div>
 
 Department:
 
 Training and Quality
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Reporting To:
 
 Mariam Aerabe
 
 
 
 Description
 
 
 
 We are looking for a
 
 Content Designer &ndash; Localization Expert
 
 who can combine agent enablement, localization, and content design expertise. In this role, you will ensure Tabby&rsquo;s CX content and training materials are localized for KSA, culturally resonant, and easy for agents to apply. You will translate complex product changes, policies, and workflows into Arabic content that reflects our tone of voice and operational accuracy, while making sure cultural nuances are captured.
 
 
 This role sits at the intersection of
 
 CX(Customer Experience) operations, product readiness, and content strategy
 
 &mdash; ensuring that agents in KSA are always equipped with clear, relevant, and relatable learning materials.
 
 
 Key Responsibilities
 
 
 
 Agent Enablement &amp; Content Localization
 
 
 
 <ul>
 <li>
 Create high-quality, actionable Arabic content for agents (guides, FAQs, walkthroughs, quick-reference materials, and eLearning).
 </li>
 <li>
 Localize English training modules and KB articles into Khaleeji-appropriate Arabic that keeps Tabby&rsquo;s tone of voice.
 </li>
 <li>
 Build templates and scripts that are culturally relevant and practical for KSA agents.
 </li>
 <li>
 Partner with Product, Ops, QA, and Training teams to co-design localized content for product or process changes.
 </li>
 <li>
 Support trainers and SMEs in adapting materials
 </li>
 <li>
 Maintain, iterate, and optimize all Arabic training and knowledge content for clarity, accuracy, and usability.
 </li>
 <li>
 Establish and maintain an Arabic style guide and glossary (Khaleeji register, plain-language Arabic, RTL design).
 
 
 
 </li>
 </ul>
 Skills, Knowledge &amp; Expertise
 
 
 <ul>
 <li>
 Native-level Arabic with Khaleeji fluency and strong English language.
 </li>
 <li>
 Experience in content design, training, localization, or knowledge management.
 </li>
 <li>
 Proven ability to adapt content for multilingual, culturally diverse teams.
 </li>
 <li>
 Hands-on experience with content and design tools (Figma, Canva, Articulate Rise/Storyline, Google Slides, Microsoft PowerPoint, LMS tools)
 </li>
 <li>
 Strong writing and editing skills with a focus on plain language, clarity, cultural accuracy, and adaptability across formats (social, chat, email).
 </li>
 <li>
 Detail-oriented and process-driven, able to maintain consistency and quality under pressure.
 </li>
 <li>
 Month 1: Learn Tabby&rsquo;s tools, culture, workflows, tone, and agent landscape. Shadow training sessions and product demos. Start localizing content
 </li>
 <li>
 Months 2&ndash;3: Co-own content pieces tied to product changes and support localization of KB/training assets.
 </li>
 <li>
 Month 4+: Take ownership of localization and content design projects end-to-end &mdash; becoming the go-to for Arabic enablement.
 </li>
 <li>
 1 year of working in the Customer Service industry
 </li>
 <li>
 Experience localizing training or KB content for GCC markets.
 </li>
 <li>
 Familiarity with UX principles, plain-language writing, and RTL design.
 </li>
 <li>
 Experience in data-driven content iteration based on QA, CSAT, and usage insights.
 
 </li>
 </ul>
</div>

Content Designer - Localization Expert

Explore 1821+ Business development agent in Training Jobs In Riyadh this January. Find roles across top companies and apply now to boost your career.

1821 business development agent jobs IN Training Jobs In Riyadh

Business Development Agent

Business Development Agent

Senior Quality Analyst

Commission-Based Sales Agent (B2B) – 10%

Reservations Agent

Purchasing Officer

Content Designer - Localization Expert