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business development manager – biomedical & surgical equipment Jobs in Muscat Jobs In Muscat

business development manager – biomedical & surgical equipment

business development manager biomedical surgical equipment

Smart Vision Technical Services

Job SummaryWe are seeking a highly entrepreneurial and results-driven Business Development Manager to establish, develop, and independently manage a new business vertical focused on biomedical and surgical equipment, including orthopedic implants, limb implants, prosthetics, surgical instruments, and related medical devices.The role carries end-to-end responsibility, from market entry and principal onboarding to sales growth, compliance, and P&amp;L ownership. The ideal candidate will act as a business head for this vertical, operating with minimal supervision.Key ResponsibilitiesBusiness Setup &amp; Strategy<ul><li>Establish the biomedical &amp; surgical equipment vertical from scratch.</li><li>Identify high-potential product categories (implants, surgical tools, medical devices, consumables).</li><li>Develop go-to-market strategy, pricing models, and revenue projections.</li><li>Prepare and execute short-term and long-term business plans.</li></ul>OEM / Principal Development<ul><li>Identify and onboard OEMs / manufacturers (local &amp; international).</li><li>Negotiate pricing, exclusivity, margins, credit terms, and support agreements.</li><li>Coordinate product registrations, approvals, and launches.</li><li>Manage OEM relationships to ensure continuity of supply and technical support.</li></ul>Sales &amp; Market Development<ul><li>Develop sales across hospitals, clinics, surgeons, and healthcare institutions.</li><li>Build relationships with orthopedic surgeons, general surgeons, procurement teams, and biomedical departments.</li><li>Drive tenders, institutional sales, and project-based opportunities.</li><li>Achieve sales targets and ensure sustainable revenue growth.</li></ul>Channel &amp; Distribution Management<ul><li>Appoint distributors, dealers, and channel partners where required.</li><li>Define channel strategy and monitor partner performance.</li><li>Expand market reach through strategic alliances and partnerships.</li></ul>Regulatory &amp; Compliance Oversight<ul><li>Coordinate product registration and compliance with local medical device regulations.</li><li>Ensure adherence to quality standards, certifications (ISO, CE, FDA where applicable), and hospital requirements.</li><li>Implement SOPs for storage, handling, traceability, and recalls.</li></ul>Operations &amp; Financial Control<ul><li>Oversee inventory planning, logistics, and stock optimization.</li><li>Manage receivables, credit exposure, and cash flow.</li><li>Prepare MIS reports, forecasts, and profitability analysis.</li><li>Own and manage the P&amp;L of the business vertical.</li></ul>Team Building &amp; Leadership<ul><li>Recruit and train sales, clinical, and support staff as the business expands.</li><li>Set KPIs and monitor team performance.</li><li>Build a strong, compliance-driven, and customer-focused team culture.</li></ul>Key Skills &amp; Competencies<ul><li>Strong entrepreneurial mindset with hands-on execution capability.</li><li>Deep understanding of biomedical devices, surgical equipment, and implant markets.</li><li>Excellent negotiation and relationship management skills.</li><li>Strong commercial, financial, and analytical skills.</li><li>Ability to operate independently and make strategic decisions.</li><li>Proven capability to build a business from zero to scale.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Biomedical Engineering, Pharmacy, Life Sciences, or related field (preferred).</li><li>MBA or equivalent business qualification is an advantage.</li><li>8&ndash;15 years of experience in biomedical / surgical equipment sales or business development.</li><li>Proven experience handling implants, surgical instruments, or medical devices.</li><li>Strong network with hospitals, surgeons, procurement heads, and OEMs is highly desirable.</li></ul>Reporting ToPromoter / Director / ManagementCompensation<ul><li>Attractive fixed salary</li><li>Performance-linked incentives / commission</li><li>Opportunity for long-term growth, leadership role, and profit-sharing (subject to performance)</li></ul>Job Type: Full-timePay: RO800.000 - RO1,500.000 per month

Business Development Manager – Biomedical & Surgical Equipment

Gulf Medical and Pharmaceutical LLC.

Job Summary: We are seeking a skilled and dedicated Service Engineer to maintain, troubleshoot, and repair medical equipment. The ideal candidate will ensure all medical devices function safely and efficiently, supporting hospital staff and healthcare providers in delivering high-quality patient care.Key Responsibilities:<ul><li>Install, maintain, calibrate, and repair a range of medical equipment, including diagnostic, therapeutic, and imaging devices.</li><li>Perform routine preventive maintenance to ensure equipment reliability and compliance with regulatory standards.</li><li>Diagnose technical issues, identify root causes, and provide timely solutions.</li><li>Collaborate with hospital staff and biomedical teams to provide technical support and equipment training.</li><li>Maintain accurate service reports, equipment logs, and documentation for all service activities.</li><li>Ensure compliance with safety standards, local regulations, and manufacturer guidelines.</li><li>Coordinate with vendors and suppliers for spare parts, technical updates, and equipment upgrades.</li></ul>Qualifications &amp; Skills:<ul><li>Diploma or Bachelor's degree in Biomedical Engineering, Electronics, Mechanical Engineering, or related field.</li><li>Proven experience as a Service Engineer, preferably in the medical or healthcare equipment sector.</li><li>Strong knowledge of medical devices, instrumentation, and healthcare technologies.</li><li>Hands-on experience in troubleshooting, repairing, and maintaining medical equipment.</li><li>Good understanding of electrical, electronic, and mechanical systems.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication skills and ability to interact with medical staff professionally.</li><li>Willingness to travel to different healthcare facilities as required.</li></ul>Working Conditions:<ul><li>May require on-call service and after-hours support.</li><li>Work involves visiting hospitals, clinics, and laboratories.</li></ul>Job Type: Full-timePay: From RO500.000 per month

Service Engineer

Kandas Interior Decoration LLC

We&rsquo;re Hiring! Business Development Executive &ndash; Oman BranchKandas Equipment Rental | OmanWe are expanding our operations in Oman and looking for a dynamic and results-driven Business Development Executive to join our team at Kandas Equipment Rental.Requirements:<ul><li>Valid Oman Driving License (mandatory)</li><li>Prior experience in Oman market (mandatory)</li><li>Experience in the equipment rental industry (preferred)</li><li>Strong client relationship-building skills</li><li>Ability to identify new business opportunities and close deals</li><li>Good communication and negotiation skills</li></ul>Key Responsibilities:<ul><li>Develop and expand client base for equipment rental services</li><li>Conduct regular site visits and client meetings</li><li>Prepare quotations, follow up on enquiries, and convert leads</li><li>Maintain strong relationships with contractors, project teams, and suppliers</li><li>Achieve monthly sales targets and business objectives</li></ul>Location: OmanIndustry: Equipment Rental / Construction SupportJob Types: Full-time, PermanentPay: RO400.000 - RO600.000 per monthExperience:<ul><li>BDE: 5 years (Required)</li><li>Equipment Rental: 2 years (Required)</li></ul>License/Certification:<ul><li>Diriving License (Required)</li></ul>

Business Development Executive

Minor Hotels

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 You will work closely with the Purchasing Manager to ensure an efficient and well-coordinated purchasing and inventory control system. As a Storekeeper at
 
 Tivoli La Vie Muscat Hotel &amp; Residences
 
 , you are responsible for managing the receipt, storage, issuance, and recording of all supplies, equipment, and materials while maintaining high quality standards and cost effectiveness.
 
 
 
 
 Your responsibilities include processing payments for all approved projects, issuing Purchase Orders for reimbursements and contract-related fees, and coordinating with the Accounting team to set up project budgets in Oracle. You will also prepare payment forecasts for ongoing projects and maintain accurate supplier data, ensuring all sourcing information is up to date and compliant with hotel policies.
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience in an administration role
 </li>
 <li>
 Strong commercial/business acumen
 </li>
 <li>
 Passion for self development
 </li>
 <li>
 
 Diploma or Bachelor's degree in Supply Chain, Procurement, Business Administration, or related field (preferred).
 
 
 
 </li>
 <li>
 
 Minimum 1&ndash;2 years of experience in a similar Storekeeper or Materials/Inventory role, ideally within a hotel or hospitality environment.
 
 
 
 </li>
 <li>
 
 Experience working with purchasing, receiving, or inventory control systems is an advantage.
 
 
 
 </li>
 </ul>
</div>

Storekeeper

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Muscat is looking for a Security Supervisor to join our Security team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

Scope of Position

The Security Supervisor will take full responsibility for supervising house officers to enforce security policies and procedures in accordance with Mandarin Oriental corporate guidelines and ensure compliance with all local, city and country regulations.

Responsibilities
<ul>
<li>Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the security department.</li>
<li>Provide supervisory guidance and support to all security officer colleagues within the Security Department.</li>
<li>Create a safe and secure environment for our guests and colleagues by ensuring House Officers are making a minimum of 2 tours of property per shift.</li>
<li>Assist in the development and implementation of Standard Operating Procedures for the Department.</li>
<li>Review and follow-up on all incident, loss and accident reports.</li>
<li>Liaise and coordinate with government agencies (Police, Civil Defense and Ambulance etc.) when necessary.</li>
<li>Perform daily administration of hotel&rsquo;s key control program.</li>
<li>Be responsible for the fire life safety policies and procedures as dictated by Fire Department&rsquo;s fire safety director&rsquo;s legislation. (To be reviewed as MOMCT Guidelines)</li>
<li>Assist in training all colleagues in emergency procedure preparedness.</li>
<li>Ensure House Officers are performing daily audits of keys as per key control policy.</li>
<li>Be responsible for the day-to-day operation of Security Department.</li>
<li>Effectively enforce hotel&rsquo;s rules and regulations</li>
<li>Supervise the administration of lost and found with daily audits</li>
<li>Add support to the house officers to complete routine assignments.</li>
<li>Perform tasks and duties as assigned by the Director of Security or Security Manager and respond to directions given by any Executive Committee member or Manager on Duty.</li>
</ul><ul><li>Support and adhere to all policies &amp; procedures related to Safe, Sound and Sustainability at Mandarin Oriental, Muscat.</li>
</ul><ul><li>Actively participate in the improvement of the environment, just as we will be responsible members of our communities and industry organizations.</li>
<li>Maintain high ethical standards.</li>
<li>Treat all guests and colleagues with respect.</li>
<li>Display a service orientation to our Colleague needs.</li>
<li>Respond effectively to Colleague needs.</li>
<li>Display a professional attitude to our Colleagues.</li>
</ul><ul><li>Fill out Daily logs, incidents report.</li>
<li>To report through the assigned system and follow up all maintenance defaults affecting delivery of service.</li>
<li>Ensure all security equipment and systems are optimally functional. Report all malfunctioned equipment and systems to respective contractors/ suppliers.</li>
</ul><ul><li>Maximize profits by minimizing losses.</li>
<li>Maximize a profitable return to our owners by exercising effective cost control.</li>
</ul><ul><li>Ensure customer satisfaction from arrival to departure in accordance with the MOMCT Legendary Quality Experiences (LQEs), the MOMCT Pillars and the respective service standards of MOMCT.</li>
<li>Identify departmental learning and development needs for all colleagues of the outlet and share those with the Director of Security.</li>
<li>Review performance and development of Security Officers.</li>
<li>Checking in advance on manning levels and other parameters affecting shifts on a daily basis.</li>
<li>Attend and conduct meetings during absence or unavailability of management team</li>
<li>Attend internally and externally organized training programs, workshops and seminars and ensure outcomes of these trainings are effectively adapted to improve standards of operations.</li>
</ul>
Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li></ul></div>

Security Supervisor - Omani National

Mandarin Oriental

<div>
 
 F&amp;B Server
 
 
 
 
 Mandarin Oriental Muscat
 
 is looking for a
 
 F&amp;B Server
 
 to join our
 
 Food and Beverage
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 About The Job
 
 
 
 <ul>
 <li>
 Have a good understanding of the outlet&rsquo;s concept and food and beverage offerings and be able to verbally explain those to guests.
 </li>
 <li>
 Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment.
 </li>
 <li>
 Be able to operate the required steps on the POS - point of sales system in order to process food and beverage orders.
 </li>
 <li>
 Be able to deliver service by understanding the guest requirements.
 </li>
 <li>
 Carry out all tasks in a friendly, courteous and efficient manner.
 </li>
 <li>
 Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue.
 </li>
 <li>
 Be able to process MOHG Gift cards and other non-cash methods of payment.
 </li>
 <li>
 Perform any tasks relating to billing according to hotel standards and cashiering policies.
 </li>
 <li>
 Ensure all dishes are presented in compliance with hotel standards and food &amp; beverage specifications.
 </li>
 <li>
 Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned.
 </li>
 <li>
 Assist in picking up all required stocks, including linen, beverage, dried goods and
 
 
 </li>
 </ul>
 others and arrange them accordingly.
 
 
 <ul>
 <li>
 Ensure product knowledge is up to date.
 </li>
 <li>
 Ensure that management and kitchen colleagues are informed of any special guest preferences or allergies.
 </li>
 <li>
 Support as required other outlets as assigned by the Restaurant/ Outlet Manager.
 </li>
 <li>
 Any other reasonable tasks as assigned by the Restaurant/ Outlet Manager.
 </li>
 <li>
 Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication.
 </li>
 <li>
 Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.
 </li>
 <li>
 Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.
 </li>
 <li>
 Have a natural, warm smile and a friendly and passionate approach towards guests.
 </li>
 <li>
 Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions.
 </li>
 <li>
 Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
 </li>
 <li>
 Report guest&rsquo;s preference to superiors and act upon them whenever known.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Food and Beverage Server

<div>
 Mandarin Oriental Muscat is looking for a
 
 Spa Operations Manager
 
 to join our
 
 Spa
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 
 Manager on Duty
 
 
 
 
 <ul>
 <li>
 Reports to the Director of Rooms.
 </li>
 <li>
 Responsible for the operations of the entire Spa &amp; Wellness including guest interactions.
 </li>
 <li>
 Review treatments and notes on Spa Soft.
 
 
 </li>
 </ul>
 
 
 Spa Operations
 
 
 
 
 <ul>
 <li>
 Will be in charge of the daily spa operations which includes but not limited to guest complaints, therapist needs, telephone calls and Spa reception.
 </li>
 <li>
 Complete Spa and Fitness tour to review standards, procedures, and operational status.
 </li>
 <li>
 Coordinate scheduling of duty rosters, annual leave, and bank holidays for all colleagues.
 </li>
 <li>
 Review treatment rooms which include treatment trolley, closets millwork, linens, treatment beds and equipment upkeep daily to ensure all standards are met.
 </li>
 <li>
 Responsible for motivating retail sales and ensure that all sales are recorded accurately.
 </li>
 <li>
 Responsible for timely documentation and the discipline of the colleagues in accordance with progressive discipline procedures outlined in Human Resources Strategic Policy.
 </li>
 <li>
 Reading and replying to the many essential emails, regarding Spa, meetings, groups, and VIP&rsquo;s.
 </li>
 <li>
 Professional treatment room inventory checks.
 </li>
 <li>
 Professional product inventory checks.
 </li>
 <li>
 Accountable for all professional stock in the spa and storeroom.
 </li>
 <li>
 Ensuring all therapists are booked in the correct room. Ensuring that the treatment rooms are used to the maximum potential.
 </li>
 <li>
 Keeping track of the training hours of the therapists.
 </li>
 <li>
 Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear.
 
 
 </li>
 </ul>
 
 
 Inventory
 
 
 
 
 <ul>
 <li>
 Ensure purchasing requests are submitted once per month or once every three months for all professional products.
 </li>
 <li>
 Ensure the end of the month inventory is completed in SpaSoft.
 </li>
 <li>
 Assist in the evaluation of current products and new product lines for professional and retail use.
 
 
 </li>
 </ul>
 
 
 Finance
 
 
 
 
 <ul>
 <li>
 Ensure KPIs are updated at the end of each month.
 </li>
 <li>
 Review the spa treatments turn away reports regularly to ensure the maximization of therapist time and that all financial objectives are being met.
 </li>
 <li>
 Yearly budget preparation.
 </li>
 <li>
 Monthly statistic reports preparation.
 </li>
 <li>
 Calculate tips, retail commission day by day &ndash; appointment by appointment.
 </li>
 <li>
 Oversee monthly incentives for the Spa colleagues.
 </li>
 <li>
 Creates exciting incentive programmes for the team.
 </li>
 <li>
 Ensure all professional invoices are accounted for and paid.
 </li>
 <li>
 Check daily figures to keep on top of spa revenue.
 
 
 </li>
 </ul>
 
 
 Training
 
 
 
 
 <ul>
 <li>
 Conduct induction trainings for new therapists within the spa.
 </li>
 <li>
 Conduct treatment training of Mandarin Oriental Signature Spa therapies and Spa Journeys.
 </li>
 <li>
 Signing off the spa monthly training calendar.
 </li>
 <li>
 Refresher training for all therapists to ensure comfort in the treatment descriptions to guests.
 </li>
 <li>
 Ensuring all Mandarin Oriental Signature treatments refresher training is conducted on a regular basis.
 </li>
 <li>
 Review that Standard Operating Procedures (SOP) have been taught and standards are met.
 </li>
 <li>
 Review of all Departmental Learning Checklists for all therapists are in order and training hours are tracked. Update Training Matrix accordingly.
 </li>
 <li>
 Continuous retail training for the entire team.
 </li>
 <li>
 Organise mystery shoppers to help increase and stay consistent in terms of quality standards.
 </li>
 <li>
 Keep your own knowledge in line with the industry.
 </li>
 <li>
 Customer Focus:
 </li>
 <li>
 Handling guest complaints in regard to treatments and therapists.
 </li>
 <li>
 Co-ordinating Lifestyle Consultation form with guests where unusual medical circumstances could interfere with Spa treatments chosen.
 </li>
 <li>
 Colleague Relations:
 </li>
 <li>
 Administrative Duties:
 </li>
 <li>
 Follow up on maintenance issues within the spa and treatment rooms in HOTSOS.
 </li>
 <li>
 Conduct weekly walk through with assistant chief engineer on outstanding maintenance issues.
 </li>
 <li>
 Review comments in LRA and TripAdvisor with the relevant Spa Colleagues.
 </li>
 <li>
 Additional Duties:
 
 
 </li>
 </ul>
 
 
 New Treatment Development
 
 
 
 
 <ul>
 <li>
 Conduct bi-yearly reviews of the treatments and product sales for the spa and check if change is necessary.
 </li>
 <li>
 Responsible for the development of new treatments.
 </li>
 <li>
 Responsible to test and evaluate new product lines.
 
 
 </li>
 </ul>
 
 
 Sales and Marketing
 
 
 
 
 <ul>
 <li>
 Liaise with the Communications on journalist bookings.
 </li>
 <li>
 Conducting interviews with journalists when is required.
 </li>
 <li>
 Development of the new Marketing Plan and Event Planner.
 </li>
 <li>
 Develop Spa promotional plan.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 NVQ level 3 in Beauty Therapy or equivalent CIDESCO, BTEC
 </li>
 <li>
 Therapy experience essential &ndash; 3-5 years Spa Management
 </li>
 <li>
 Spa knowledge and experience in a five-star luxury hotel environment is essential
 </li>
 <li>
 Must possess a strong knowledge of computer programs such as Microsoft Office, Windows, Outlook, Spa Soft
 </li>
 <li>
 Strong leadership skills
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Ability to share knowledge with Colleagues
 </li>
 <li>
 Ability to apply knowledge to new situation
 </li>
 <li>
 Ability to work as part of a dedicated and passionate team
 </li>
 <li>
 Excellent personal presentation and interpersonal skills
 </li>
 <li>
 Experience of financial planning and management
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Spa Operations Manager

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