business sales executive

customer service officer (cso) Jobs in Gujranwala

customer service officer (cso)

field officer

ielts / pte instructor – gujranwala office Jobs in Gujranwala

office boy

business development officer

PMS (Pvt.) Ltd.

Key Responsibilities:<ul><li>Lead Generation &amp; Client Acquisition:</li><li>Identify potential clients across various sectors such as manufacturing, retail and services. Use strategic outreach methods&mdash;calls, emails, social media, and networking&mdash;to initiate contact and introduce relevant software solutions.</li><li>Consultative Sales Approach:</li></ul>Engage in in-depth discussions with clients to understand their operational challenges and business goals. Recommend the right software&mdash;be it a Customer Relationship Management (CRM) system, Flour Mill Management System, Progressive Trading Solution, Inventory Management, Billing Solutions, or other custom tools.<ul><li>Market Analysis:</li></ul>Monitor market trends and competitors to position the company's products effectively. Provide insights to the product team about customer demands and industry-specific requirements.Prepare compelling proposals and product demos tailored to the client&rsquo;s needs. Negotiate pricing, features, and contracts to close deals efficiently while ensuring customer satisfaction.Maintain long-term relationships with existing clients for repeat business, upselling, and referrals. Provide support during on boarding and liaise with the technical team to ensure smooth implementation.Work closely with developers, project managers, and product designers to ensure customer requirements are clearly communicated and translated into the software solution.Key Products Sold:<ul><li>Proposal Development &amp; Negotiation:</li><li>Client Relationship Management:</li><li>Collaboration with Technical Teams:</li></ul><ul><li>CRM Systems &ndash; for lead tracking, customer communication, and sales automation.</li><li>Flour Mill Management Software &ndash; to manage production, inventory, billing, and reporting.</li><li>Custom ERP Modules &ndash; for inventory, finance, HR, and operations.</li><li>POS and Billing Software &ndash; for retail and service-based businesses.</li><li>Custom Software Development &ndash; tailored to industry-specific workflows and requirements.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, IT, or related fields.</li><li>Strong understanding of software solutions and how they solve business problems.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Ability to analyze client requirements and match them with the right technical solutions.</li><li>Experience in B2B sales, preferably in the IT/software domain.</li></ul>Success Traits:<ul><li>Solution-oriented mindset</li><li>Tech-savvy with basic understanding of software functionality</li><li>Persistent, proactive, and self-driven</li><li>Skilled in both strategic planning and tactical execution</li></ul>Job Type: Full-timeWork Location: In person

Business Development Officer

Herbiotics health care

Job Description:We are seeking a dynamic, motivated, and field-oriented Field Officer who will represent the company at the ground level and actively contribute to business growth. The ideal candidate should be passionate about sales, customer interaction, and exploring new development opportunities in the market.Core Responsibilities: ●Explore untapped territories and establish the company&rsquo;s presence in new locations. I● ntroduce and promote company products/services in new and under-developed market areas. ● Play a major role in launching new products, services, and initiatives in the market. ● Identify growth gaps, market potential, and customer demand before competitors do. ● Strengthen brand positioning by making the company visible, trusted, and preferred in new areas. ● Ensure continuous achievement of sales targets while expanding the customer base.Reporting &amp; Coordination: ● Maintain detailed reports on new leads, development activities, and market expansion progress. ● Share insights on customer behavior, competition, and emerging opportunities with management. ● Work closely with internal teams to align field development with business strategy.Requirements: ● Strong communication and interpersonal skills. ● Self-motivated, target-driven, and comfortable with extensive fieldwork. ● Ability to identify opportunities and take initiative in new market development. ● Willingness to travel within assigned territories. ● Prior field sales or development experience is an advantage; freshers may apply.What We Offer: ● Competitive salary with performance-based incentives. ● Opportunity to be part of new market development and growth initiatives. ● Career advancement in a fast-growing organization. ● Supportive and collaborative work environment.How to Apply: Send your resume to HR@herbiotics.com.pk Job Type: Full-time Work Location: On the roadJob Type: Full-timeWork Location: In person

Field Officer

Aslam Energy

Job Vacancy: Safety &amp; Surveillance Internee (Lead towards job)Company: Aslam Energy Private Limited (Sister Concern of Flow Petroleum)Location: GujranwalaStipend: Market Competitive (Paid Internship)Education: Graduation or related fieldRole Overview:We are seeking a diligent and proactive Safety &amp; Surveillance Internee to join our team. The successful candidate will be responsible for ensuring the safety and security of our warehouse facilities, tank lorries, and all other sites through meticulous safety checks, surveillance monitoring, and incident reporting.Key Responsibilities:&middot; Assist in daily safety inspections.&middot; Report unsafe acts, unsafe conditions, and near-misses to the HSE Officer.&middot; Help in conducting safety toolbox talks and awareness sessions.&middot; Support accident and incident investigations.&middot; Ensure use of personal protective equipment (PPE) by all personnel.&middot; Participate in emergency drills and help maintain firefighting and first aid equipment.&middot; Assist in training coordination and record keeping.Requirements:&middot; Bachelor&rsquo;s degree&middot; Basic understanding of HSE standards&middot; Good communication and observation skills.&middot; Ability to work in field and office environments.&middot; MS Office (Word, Excel, PowerPoint).Note: This position requires occasional travel and may involve working in outdoor environment.Job Types: Full-time, Internship, FresherPay: Rs15,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Safety & Surveillance Internee (Lead towards job)

vijay kumar

Position: Customer Service Officer (CSO) &ndash; Installation Location: Gujranwala Experience: 1&ndash;2 Years Salary :50000 + incentives 20000Job Summary: Responsible for managing installation requests, coordinating with customers and field technicians, and ensuring installations are completed within the defined turnaround time while maintaining customer satisfaction and proper documentation.Key Responsibilities:<ul><li>Receive and log installation requests as per company policy.</li><li>Schedule installations with customers and confirm site readiness.</li><li>Assign installation jobs to technicians and share complete job details.</li><li>Coordinate with stores for installation material issuance and tracking.</li><li>Inform customers about additional material costs as per approved rates.</li><li>Monitor daily installation status, pending cases, and completion rate.</li><li>Conduct post-installation confirmation calls to ensure customer satisfaction.</li><li>Maintain proper documentation and comply with installation SOPs.</li><li>Escalate urgent or critical cases to management.</li></ul>Requirements:<ul><li>Intermediate / Graduate with 1&ndash;2 years of experience in customer service or operations coordination.</li><li>Basic knowledge of MS Office and CRM systems.</li><li>Good communication, coordination, and follow-up skill</li></ul>Job Type: ContractContract length: 12 monthsEducation:<ul><li>Intermediate (Required)</li></ul>Job Type: Contract Contract length: 12 monthsPay: Up to Rs50,000.00 per monthLocation:<ul><li>Gujranwala (Required)</li></ul>Work Location: In person

Customer Service Officer (CSO)

UKEC

HR &amp; Operations ManagerCompany: UKEC PakistanLocation: Mumtaz Market, GujranwalaJob Type: Full-Time (Onsite)Salary: PKR 60,000/month (Negotiable)Role OverviewUKEC Pakistan is hiring an experienced HR &amp; Operations Manager to lead Human Resources functions and oversee office operations and facility management. This role requires strong leadership, organizational skills, and the ability to support business growth through effective people and process management.Key Responsibilities<ul><li>Manage full-cycle recruitment (posting, screening, interviewing, hiring)</li><li>Maintain employee records, contracts, and HR documentation</li><li>Develop and implement HR policies and procedures</li><li>Oversee performance management and appraisals</li><li>Handle employee relations, conflict resolution, and disciplinary actions</li><li>Ensure compliance with labor laws and internal policies</li><li>Support training, employee development, and workforce planning</li><li>Oversee daily office operations, handle administrative processes and improve operational efficiency.</li></ul>Requirements<ul><li>Minimum 3 years&rsquo; experience in HR or a managerial role</li><li>BBA or MBA (HR preferred), or relevant field</li><li>Strong leadership and communication skills</li><li>Ability to manage multiple responsibilities under pressure</li><li>Excellent problem-solving and decision-making skills</li></ul>Working Hours<ul><li>Ramadan: 10:00 AM &ndash; 4:00 PM</li><li>Summer: 10:00 AM &ndash; 7:00 PM</li></ul>Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

HR & Operations Manager

Polarity Holdings

Note: This is a fully remote role for a US-based company. Professionals from all over Pakistan are encouraged to apply.Title: Head of Artificial Intelligence, Data Science, &amp; Machine LearningLocation: 100% Remote &ndash; Work from Anywhere in PakistanCompany HQ: New York, NY, USAContact: www.falconscaling.com | optimize@falconscaling.com | PolarityIQ.comCompensation: 363,000 PKR per month starting salaryAbout Us:Falcon Scaling and PolarityIQ are seeking a technical leader to own the creation of AI-powered products and the construction, enrichment, and intelligence of our core databases.This is a hands-on, high-autonomy role. You will conceptualize and build original AI products, design and deploy machine learning pipelines, architect intelligent data systems, and deliver real revenue-generating assets across both platforms.We are not looking for someone who manages AI teams. We are looking for someone who builds AI products &mdash; with their own hands, their own judgment, and their own code.If you thrive in ambiguity, take pride in ownership, and measure yourself by outcomes rather than hours logged, read on.Why You Might Want This RoleThis is a role for an extraordinarily skilled and motivated individual. Thorough, efficient, high-quality work is heavily rewarded.<ul><li>You will be paid weekly, on-time, every time &mdash; no waiting, no wondering, no anxiety.</li><li>With salary + commission, your on-target monthly earnings (OTE) can exceed Rs1,000,000 PKR.</li><li>This position will expand how you think, build, and solve problems at the intersection of AI, data, and product.</li><li>You will be consistently challenged &mdash; your assumptions, processes, biases, conclusions, and limitations.</li></ul>What You&rsquo;ll OwnAt a Glance &mdash; This Role Requires Someone Who:<ul><li>Builds AI products from scratch &mdash; not just uses AI, but designs, engineers, and ships revenue-generating AI tools and platforms</li><li>Architects and enriches databases &mdash; building, cleaning, deduplicating, normalizing, and scaling the data infrastructure that powers PolarityIQ</li><li>Deploys Claude Code as a primary development environment &mdash; building, iterating, and shipping features through agentic terminal-based workflows</li><li>Designs and trains machine learning models &mdash; classification, NLP, entity resolution, predictive scoring, and recommendation systems</li><li>Builds data pipelines &mdash; ingestion, transformation, enrichment, and quality assurance across structured and unstructured sources</li><li>Masters data science workflows &mdash; statistical analysis, feature engineering, model evaluation, and deployment</li><li>Uses AI daily as a force multiplier &mdash; without outsourcing judgment</li><li>Owns outcomes autonomously &mdash; no hand-holding, no excuses</li><li>Communicates in flawless English &mdash; first draft publishable</li><li>Treats budget like their own money &mdash; questions every tool, subscription, and cost that doesn&rsquo;t earn its place</li></ul>If Claude Code isn&rsquo;t already part of your daily workflow, this role will move too fast for you.AI Product Creation<ul><li>Conceptualize, build, and launch original AI-powered products &mdash; similar in nature to our Family Office Catalyst toolkit: https://www.polarityiq.com/fo-cat-63798</li><li>Translate real market problems into structured AI-driven solutions, not just prompts wrapped in a PDF</li><li>Identify new product opportunities across both platforms and take them from idea to revenue-generating asset</li><li>Build automated AI workflows that create genuine leverage without replacing critical thinking</li><li>Design product architectures that are scalable, maintainable, and cost-efficient &mdash; not proof-of-concept demos that collapse under real usage</li><li>Use AI as a force multiplier &mdash; not a crutch. You bring the strategy, judgment, and domain expertise; AI accelerates execution</li></ul>AI Agent Development<ul><li>Design and deploy autonomous AI agents that gather, validate, and synthesize intelligence across public and proprietary data sources</li><li>Build agents that monitor target accounts for personnel changes, allocation shifts, fund launches, and other actionable signals &mdash; without manual triggering</li><li>Understand agent architecture patterns &mdash; tool use, memory, multi-step reasoning, human-in-the-loop checkpoints</li><li>Know the difference between a prompt chain and an actual agent, and when each is appropriate</li></ul>Data Science &amp; Machine Learning<ul><li>Design, train, and deploy machine learning models for entity resolution, lead scoring, classification, clustering, and predictive analytics</li><li>Build NLP pipelines for extracting structured intelligence from unstructured data &mdash; filings, news, bios, fund documents, and web content</li><li>Develop recommendation and matching algorithms that surface high-relevance connections within family office and institutional data</li><li>Implement model monitoring, evaluation, and retraining workflows to maintain accuracy over time</li><li>Apply statistical rigor to data analysis &mdash; hypothesis testing, confidence intervals, A/B testing, and causal inference where appropriate</li><li>Translate complex analytical findings into actionable product features and business insights</li></ul>Database Architecture &amp; Enrichment<ul><li>Own the architecture, integrity, and growth of PolarityIQ&rsquo;s core intelligence database &mdash; the central asset that powers the platform</li><li>Design and manage relational schema across Supabase/PostgreSQL, ensuring normalization, indexing, and query performance at scale</li><li>Build and manage multi-source data enrichment waterfalls using Clay, Apollo, Hunter, People Data Labs, Clearbit, and similar platforms</li><li>Scrape and structure data from web sources using tools like Apify, Phantombuster, or Browse AI</li><li>Clean, deduplicate, and normalize large datasets for CRM or database ingestion</li><li>Apply data hygiene principles across all pipelines &mdash; bounce rates, email verification, contact scoring, and stale record detection</li><li>Work with APIs to pull, push, and transform data between platforms independently</li><li>Use Claude Code to orchestrate enrichment pipelines intelligently &mdash; not just routing data, but applying reasoning to flag stale records, infer missing attributes, and surface insights that standard enrichment tools cannot</li><li>Build data pipelines with cost efficiency in mind &mdash; avoiding expensive vendor overlap and prioritizing solutions that scale without proportional cost growth</li></ul>Claude Code &mdash; Non-Negotiable ProficiencyClaude Code is not a nice-to-have here. It is how development gets done.<ul><li>Operate Claude Code in terminal-based, agentic workflows &mdash; not as a code completer, but as a development collaborator you can direct, correct, and build with autonomously</li><li>Use Claude Code to orchestrate multi-step data enrichment pipelines &mdash; chaining Apollo, Clay, People Data Labs, Hunter, and your own Supabase database in a single automated workflow</li><li>Apply Claude Code&rsquo;s 200K context window to large codebase refactoring and architectural decisions that IDE-based tools cannot handle at the same depth</li><li>Understand Claude Code&rsquo;s limits &mdash; know when to use it versus when a GUI-based IDE is the right tool, and make that call without hand-holding</li></ul>SaaS Technical Development<ul><li>Architect, build, and maintain features across our SaaS platform (app.polarityiq.com), including frontend UI, backend logic, API integrations, and database management</li><li>Design clean, intuitive user experiences that reduce friction and improve conversion</li><li>Leverage Claude Code as a primary development tool &mdash; using agentic coding workflows to accelerate feature builds, prototype rapidly, and maintain output quality without ballooning engineering hours</li><li>Audit and rationalize tool spend across both platforms &mdash; identifying redundant subscriptions, underutilized licenses, and cheaper alternatives without sacrificing capability</li></ul>Technical Stack &amp; ToolsAI, ML, &amp; Data Science<ul><li>Strong proficiency with Python data science stack &mdash; pandas, NumPy, scikit-learn, XGBoost, and similar libraries</li><li>Experience with NLP frameworks and tools &mdash; spaCy, Hugging Face Transformers, LangChain, or equivalent</li><li>Working knowledge of deep learning frameworks (PyTorch or TensorFlow) for custom model development where needed</li><li>Experience building and deploying ML models in production &mdash; not just notebooks</li><li>Daily working proficiency with Claude, ChatGPT, and Gemini for content, research, automation, and product development</li><li>Claude Code Proficiency &mdash; Non-Negotiable: You are comfortable operating Claude Code in terminal-based, agentic workflows. It should feel like a natural extension of how you work &mdash; not something you&rsquo;re learning on the job.</li><li>Ability to build and refine custom prompts, automated workflows, and original AI-generated product pipelines</li><li>Critically important: you know how to leverage AI without losing your own judgment. You do not outsource your brain.</li></ul>Development &amp; Infrastructure<ul><li>Proficient in at least one modern frontend framework (React, Vue, or equivalent)</li><li>Backend experience with Python, Node.js, or similar</li><li>Database administration: SQL, relational schema design, and query optimization &mdash; including managed platforms such as Supabase or Firebase</li><li>API integration experience (REST, GraphQL, webhooks, third-party SaaS tools)</li><li>Version control via Git / GitHub</li></ul>Data &amp; Productivity<ul><li>Advanced Microsoft Excel &mdash; pivot tables, complex formulas, data modeling, and large dataset management</li><li>Experience with CRM tools, email platforms, and marketing automation (HubSpot, Apollo, Instantly, or equivalents)</li><li>Comfortable operating across Notion, Slack, and collaborative project management tools</li></ul>Communication<ul><li>Exceptional English proficiency: written and spoken</li><li>Able to write client-facing copy, technical documentation, and professional correspondence without editorial oversight</li><li>Communicates with clarity and precision; understands that how something is said is as important as what is being said</li><li>No heavy editing cycles required &mdash; your first draft should be close to publishable</li></ul>Deadlines / Work Pace / Evaluatory CriteriaMuch of your work will be done autonomously &mdash; meaning you will not be closely supervised. Your work will be evaluated in terms of both pace and output quality. You will be expected to adhere to internal deadlines and keep up with the pace set by management.For full performance evaluation criteria:Who You AreThe technical skills matter. But this section matters more.We are looking for someone who takes ownership before being asked &mdash; who sees a problem and solves it without waiting for a task list. Someone who measures themselves by outcomes, not activity. Who is honest, even when it&rsquo;s uncomfortable. Reliable, not occasionally but consistently. And resourceful enough to treat every dollar spent like it&rsquo;s coming out of their own pocket.If that description doesn&rsquo;t fit you naturally, this role will be a poor fit.You Think RigorouslyYour thought process is disciplined. You verify before you assert. You distinguish between facts, inferences, and conclusions &mdash; and you never conflate the three. You test your assumptions before acting on them, and you&rsquo;re willing to challenge your own hypotheses when the evidence points elsewhere.You resist the temptation to treat incomplete data as certainty. In a world saturated with AI-generated content, the ability to evaluate what is actually true &mdash; not just what sounds true &mdash; is among the most valuable skills you bring to this role. You are the quality filter. Not the other way around.You Use AI as a Tool, Not a CrutchWe use AI extensively, and we expect you to as well. But we are looking for someone who thinks independently first and uses AI to sharpen that thinking &mdash; not someone who outsources their judgment to a model and forwards the output.Claude Code, in particular, should feel like a natural extension of how you work &mdash; not something you&rsquo;re learning on the job. You will know when it&rsquo;s wrong. You will know when it&rsquo;s shallow. And you will apply the human layer of thinking that no prompt can replicate.You Are Savvy with ResourcesYou treat budget like it&rsquo;s your own money. You identify the leanest path to an outcome and question every tool, subscription, and workflow that doesn&rsquo;t earn its cost. You don&rsquo;t accumulate software &mdash; you audit it. You don&rsquo;t add vendors &mdash; you justify them.We have seen what happens when someone in this seat builds without cost awareness. We are not going back.Operating PrinciplesThese are not resume keywords. They are the standards we hold ourselves to &mdash; and what we will be evaluating in the first 30 days.<ul><li>Mature &mdash; You handle pressure, ambiguity, and feedback like a professional</li><li>Reliable &mdash; Your commitments mean something</li><li>Honest &mdash; You tell the truth about progress, blockers, and mistakes</li><li>Goal-Focused &mdash; You optimize for outcomes, not the appearance of busyness</li><li>Autonomous &mdash; You make sound decisions independently and move forward without hand-holding</li><li>Accountable &mdash; You own your results fully, including the bad ones</li><li>Expeditious &mdash; You move with urgency and respect that time is the scarcest resource</li><li>Resourceful &mdash; You find the leanest path and question every cost that doesn&rsquo;t earn its place</li><li>Responsible &mdash; You are drawn toward responsibility, not away from it</li></ul>Job Type: Full-timePay: Rs363,000.00 per monthEducation:<ul><li>Master's (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Head of Artificial Intelligence, Data Science, & Machine Learning

LOGO Pakistan

We are seeking a Territory Sales Manager to join our growing family.Role DescriptionThis is a full-time, on-site role for a Territory Sales Manager based in Gujranwala. The role involves planning and executing sales strategies, training and managing sales teams, building strong customer relationships, and delivering exceptional customer service to exceed business goals. The TerritoryThe Sales Manager will also be responsible for ensuring optimal store performance, analyzing sales data, and identifying growth opportunities in the assigned region. Collaboration with cross-functional teams to ensure alignment with the brand's vision and business objectives will be a key component of this role.Qualifications<ul><li>Excellent</li></ul>Communication skills with the ability to build and maintain strong customer relationships.<ul><li>Proficiency</li></ul>in Sales and Sales Management, with a proven track record of achieving targets and driving business growth.<ul><li>Strong</li></ul>Customer Service skills and focus on ensuring customer satisfaction.<ul><li>Experience</li></ul>in Training and leading sales teams to maximize productivity.<ul><li>Proven</li></ul>problem-solving abilities and strategic thinking.<ul><li>Strong</li></ul>organizational and analytical skills with the ability to interpret sales data effectively.<ul><li>Bachelor&rsquo;s</li></ul>degree in Business, Marketing, or a related field; an MBA is preferred.<ul><li>Experience</li></ul>in the retail or footwear industry is a plus.<ul><li>Willingness</li></ul>to travel within the assigned territory and strong knowledge of the local market.Job Type: Full-timePay: Rs1.00 per monthWork Location: In person

Territory Sales Manager

Explore 12+ Business development officer in Gujranwala this March. Find roles across top companies and apply now to boost your career.