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business development manager Jobs in Mumbai

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director business development

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business development representative india sales development

Workday

<div>
 
 
 Your work days are brighter here.
 
 
 
 
 At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That&rsquo;s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don&rsquo;t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
 
 
 At Workday, we value our candidates&rsquo; privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
 
 
 Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
 
 
 In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
 
 
 
 About The Team
 
 
 
 At Workday, our Corporate Sales Development team strive to establish relationships on the foundation of integrity, collaboration and transparency. Inspiring organisations and connecting them to the next digital era of innovation in HR &amp; Finance.
 
 
 
 About The Role
 
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Deliver qualified opportunities for progression into Stage 1 pipeline
 </li>
 <li>
 Work closely with Account Executives on account engagement plans to ensure we maximise account coverage
 </li>
 <li>
 Collaborate tightly with regional Marketing teams on campaigns and provide close loop feedback
 </li>
 <li>
 Generate High Value Activity daily to engage with new prospects and follow up on leads
 </li>
 <li>
 Conduct relevant research to understand industry and business drivers as part of outbound plan
 </li>
 <li>
 Qualify accounts and leads to understand pain points, compelling events, timeline and discover decision makers
 </li>
 <li>
 Communicate at a professional level to engage effectively with C-Suite executives
 </li>
 <li>
 Articulate clearly the value of Workday&rsquo;s solutions
 </li>
 <li>
 Leverage available tools (Salesforce, Outreach, LinkedIn Sales Navigator etc) to perform prospecting activities
 </li>
 <li>
 Maintain high Salesforce hygiene and ensure all activities and notes are updated timely
 
 
 </li>
 </ul>
 
 And what do we offer you?
 
 
 
 <ul>
 <li>
 A career path with structured learning, training and opportunity
 </li>
 <li>
 A solid compensation package that offers generous rewards for helping our customers achieve their own success
 </li>
 <li>
 Work with incredible people who really care about each other and our customers
 </li>
 <li>
 A diverse, dedicated and hardworking team that are sociable, fun and supportive.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Current or prior sales development experience
 </li>
 <li>
 You have a steadfast drive and work ethic. Every minute of the day is an opportunity and you seek to make the most of every chance you get.
 </li>
 <li>
 Do you make connections easily? Effortless networking is important
 </li>
 <li>
 You&rsquo;re a teammate who likes to win as a team. Lone wolves need not apply
 </li>
 <li>
 You&rsquo;re an overachiever. We&rsquo;re going to want to know your quota attainment numbers as we believe that past success is a strong indicator of future success. You are a demand generating specialist.
 </li>
 <li>
 You live by a set of values that align with our own (make sure you look them up). We&rsquo;re a values based organisation and we firmly believe that successful sales professionals can also be great humans.
 </li>
 <li>
 A knowledge of cloud technology and its impact on enterprise sized organisations and their operations is hugely beneficial
 
 
 </li>
 </ul>
 
 Our Approach to Flexible Work
 
 
 
 With Flex Work, we&rsquo;re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply
 
 spend at least half (50%) of our time each quarter in the office or in the field
 
 with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
 
 
 
 Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
 
 
 
 ,
 
 
</div>

Business Development Representative, India Sales Development

Bristol Myers Squibb

<div>
 
 
 Position: Director and Head of Legal, India
 
 
 
 
 Level: EG-150
 
 
 
 
 Location: Mumbai, India
 
 
 
 
 
 
 
 Overview:
 
 
 
 
 
 
 This position will be primarily responsible for providing legal support to the Mumbai commercial affiliate and the Hyderabad site operation, both located in India. The role will focus on assessing, managing and explaining legal risk, ensuring compliance with all applicable laws and regulations, providing education on relevant legal matters, and responding to the legal needs of Mumbai and Hyderabad organizations in India.
 
 
 
 
 
 
 This position will report to the APAC Legal Head. This position will not have direct reports. This role will be office-based in Mumbai and will require travel to Hyderabad, India.
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 
 Advise Business Operations
 
 
 <ul>
 <li>
 Provide legal support to the day-to-day business operation managed by the Mumbai office, including commercial, R&amp;D, medical, access, sales and marketing, and all supporting functions including finance, HR, regulatory, IT, supply chain, and others, to ensure compliance with all applicable laws and regulations, as well internal client access to clear, concise and tailored legal advice to appropriately achieve business goals.
 </li>
 <li>
 Provide legal advice on day-to-day Hyderabad site operational matters such as contracting, employment, privacy and other areas in law that are not related to drug development.
 </li>
 <li>
 Identify, manage and mitigate legal risks as well as provide support when legal issues arise.
 </li>
 <li>
 Keep HQ, regional and market management informed of potential liability of ongoing litigation and potential new contingency/litigation.
 </li>
 <li>
 Act as the Legal representative on, and proactively participate in, certain Committees led by the General Manager and/or Site lead, as applicable, and other members of the leadership team as part of the affiliates&rsquo; governance model.
 </li>
 <li>
 Support the defense and protection of IP rights in coordination with the global IP team.
 </li>
 <li>
 Lead and develop, as applicable, in close collaboration with other Law Departments around the world and at headquarters, legal guidelines and education as part of preventive initiatives and to assist in the speedy resolution of legal matters.
 </li>
 <li>
 Participate in initiatives focused on continuous monitoring of the external environment, including the development of relevant laws and industry codes to assist in anticipating, assessing and advising on potential impact and opportunities. Work with and participate in Trade Associations to proactively advocate in relation to their content and approval, as needed.
 </li>
 </ul>
 
 
 
 
 
 Ensure Proper Governance and Compliance
 
 
 <ul>
 <li>
 Embrace BMS culture of integrity and strictly adhere to BMS principles and policies.
 </li>
 <li>
 Escalate issues appropriately.
 </li>
 <li>
 Work closely and collaborate with Compliance on the review of new initiatives and projects, as well as in the delivery of training, simplification and development of procedures impacting business activities. Partner with Compliance to ensure potential legal and compliance risks are mitigated and appropriately addressed while avoiding duplication of efforts.
 </li>
 <li>
 Participate as a member of the Compliance Committee. Provide constructive recommendations to continuously improve BMS&rsquo; compliance program.
 </li>
 <li>
 Act as legal counsel on internal investigations by working with the global Compliance &amp; Ethics team, Employee Relations and Corporate Security, as necessary.
 </li>
 <li>
 Support internal and external audits and inspections and, as appropriate, support execution of audit follow-up actions.
 </li>
 <li>
 Help build a culture of documenting information properly, managing and sharing knowledge and learning timely and appropriately, keeping confidentiality of information.
 </li>
 <li>
 Promote a transparent and healthy work environment and trustworthy relationship.
 </li>
 <li>
 Serve as Integrity and Diversity &amp; Inclusion model by leading through example.
 </li>
 </ul>
 
 
 
 
 
 Manage external counsel
 
 
 <ul>
 <li>
 Properly leverage external legal support and manage legal spending within the budget.
 </li>
 <li>
 Consistently prioritize workload based on business needs and communicate prioritization.
 </li>
 </ul>
 
 
 
 
 
 Qualification:
 
 
 <ul>
 <li>
 Law degree and qualification to practice law in India from an accredited University.
 </li>
 <li>
 An average of 15 years of professional qualified experience, preferably in life-science/pharmaceutical law.
 </li>
 <li>
 Working experience with multinational pharmaceutical companies preferred.
 </li>
 <li>
 Excellent oral and written communication in English and local languages.
 </li>
 </ul>
 
 
 
 
 
 Essential Skills and Abilities:
 
 
 <ul>
 <li>
 Superior personal integrity and ethics.
 </li>
 <li>
 Creative, innovative thinking and solution oriented.
 </li>
 <li>
 Take ownership for work while extending trust and empowering others to own their work.
 </li>
 <li>
 Demonstrated ability to establish leadership and maintain strong collaboration and teamwork across the business and within the Law Department.
 </li>
 <li>
 Excellent analytical and strategic thinking skills, with attention to detail and impact on broader organization. Ability to recognize and appropriately escalate to manager and/or subject matter experts on higher risk or other issues.
 </li>
 <li>
 Ability to communicate complex issues clearly, verbally and in writing, anticipating the expected level of detail and preparing for potential follow-up questions.
 </li>
 <li>
 Ability to prioritize and manage multiple projects under deadline pressure.
 </li>
 <li>
 Hands-on and team player. Ability to integrate, influence and collaborate with others to support speedy and appropriate decision-making.
 </li>
 </ul>
</div>

Director and Head of Legal, India

Meril

<div>
 
 We are hiring Business Development Managers to drive sales growth and adoption of our Biologics portfolio across multiple regions in India.
 
 
 
 
 
 Job Title: Business Development Manager &ndash; Biologics
 
 
 
 
 
 Locations: Hyderabad, Bengaluru, Chennai, Pune, Ahmedabad, Mumbai, Delhi NCR, Kolkata, Chandigarh
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 - Achieve sales and revenue targets for the assigned territory/region.
 
 
 - Identify, engage, and develop new customers (surgeons, hospitals, sports medicine centers).
 
 
 - Build strong relationships with KOLs, decision-makers, and procurement teams.
 
 
 - Drive adoption through product presentations, demos, and surgeon engagement.
 
 
 - Collaborate with Clinical Specialists for OT case support and workshops.
 
 
 - Work with Marketing team on product launches and campaigns.
 
 
 - Track competitor activities, market trends, and identify growth opportunities.
 
 
 - Manage distribution partners for availability and collections.
 
 
 - Provide accurate forecasts, pipeline updates, and sales reports.
 
 
 - Represent the company at conferences, exhibitions, and events.
 
 
 
 
 
 Required Qualifications &amp; Skills:
 
 
 
 
 
 - Bachelor&rsquo;s degree in Science, Pharmacy, or Business Administration.
 
 
 - 4&ndash;7 years of sales/business development experience in medical devices or biologics.
 
 
 - Proven track record of exceeding sales targets.
 
 
 - Excellent relationship-building and surgeon engagement skills.
 
 
 - Ability to travel extensively across assigned territory.
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 
 
 - Experience in sports medicine or regenerative biologics domain.
 
 
 - Knowledge of hospital procurement and tendering processes.
 
 
 
</div>

Business Development Manager

Aurorium

<div>
 
 Company Overview
 
 Aurorium is the materials innovation partner that helps global manufacturers harness the power of possibility to make the world a better place. Their specialty ingredients and high-performance materials enhance quality of life, support health and wellness, and enable customers to deliver value-added solutions.
 
 
 Key industries served include healthcare, personal &amp; home care, mobility, infrastructure, and paper &amp; packaging. A Responsible Care&reg; company, Aurorium follows the highest regulatory standards across all manufacturing facilities. The company&rsquo;s global integrated supply chain offers the customer product consistency, easy access, supply security, and reasonable turnaround on delivery. Aurorium is committed to operating at the highest levels of manufacturing consistency, quality control, and safety.
 
 
 
 Description
 
 To ensure logstics-related activities from Vapi Manufacturing site as well as trading business and backup for Customer representative for Auorrium India Pvt Limited.
 
 
 
 Job Details
 
 
 
 
 Role Specific Responsibilities
 
 
 
 <ul>
 <li>
 Manage Sales Invoicing ( including Export) and Logistic activities of all Sales from India for both locations (Vapi &amp; Mumbai).
 </li>
 <li>
 Managing timely container stuffing with Commercial team Mumbai and Vapi Production Team, and export documentation for export as well as local dispatches from Vapi and Mumbai warehouse.
 </li>
 <li>
 Export related formalities with GST as well as Custom Authorities, like wise also handle GST and Custom related formalities in relation to Import of Goods.
 </li>
 <li>
 Follow up to Shipping Agents / Custom Department for collecting post shipment documents and submission of the same to Bank and Customers
 </li>
 <li>
 Closely work with Customer, Commercial team and Vapi team to ensure proper documentation and record maintenance.
 </li>
 <li>
 Prepare and maintain documentation for claiming export benefit schemes and regularly update the same with realization.
 </li>
 <li>
 Support trading business for logistics activity
 </li>
 <li>
 MIS reporting
 
 
 </li>
 </ul>
 
 Compliance:
 
 
 
 <ul>
 <li>
 Complies with company Health, Safety and Environmental policies, procedures, and arrangements
 </li>
 <li>
 Reports all Health, Safety and Environmental accidents, incidents and near misses promptly
 </li>
 <li>
 Acts in a safe and responsible manner at all times
 
 
 </li>
 </ul>
 
 Problem Solving and Innovation:
 
 
 
 <ul>
 <li>
 Active participation in continuous improvement activities
 </li>
 <li>
 Participates in problem-solving
 </li>
 <li>
 Takes responsibility and ownership for own learning and development in the spirit of continuous improvement of both self and the business
 </li>
 <li>
 Assists in the training, mentoring, and assessment of other team members
 </li>
 <li>
 Exercises autonomy and judgement subject to overall direction or guidance
 
 
 </li>
 </ul>
 
 Knowledge, Skills, and Abilities:
 
 
 
 <ul>
 <li>
 Strong organizational skills and attention to detail with the ability to adapt quickly to changing business needs and priorities
 </li>
 <li>
 Excellent verbal and written communication skills with the ability to flex own style as needed to influence and drive results
 </li>
 <li>
 Displayed high levels of flexibility and adaptability
 </li>
 <li>
 Proven experience developing and implementing creative solutions
 </li>
 <li>
 Displayed bias for action and ability to complete projects
 </li>
 <li>
 Demonstrated ability to articulate and drive a team towards a strategic vision
 </li>
 <li>
 Demonstrated ability to provide mentorship and be an effective coach, have challenging employee conversations when necessary, and be decisive and action-oriented regarding decisions affecting the team.
 </li>
 <li>
 Ability to work within a multi-functional, global organizational structure and exhibits robust interpersonal skills
 </li>
 <li>
 Self-motivated and ability to work within a fast paced environment
 </li>
 <li>
 Critical thinking skills and analytical abilities which allow assessments of situations and opportunities
 </li>
 <li>
 Strong knowledge of project management principles
 </li>
 <li>
 Proficient in Microsoft office applications such as Excel, Word, Power Point, Outlook, etc.
 </li>
 <li>
 Embodies the core values of Aurorium:
 </li>
 <li>
 credible: keeps their word and honors their commitments, acts with integrity, and holds themselves accountable to their decisions and actions
 </li>
 <li>
 outcome-oriented: adheres to an unparalleled standard of excellence in everything they do, to deliver results with real impact
 </li>
 <li>
 driven: passionate about delivering authentic, world-class experiences that engage customers and inspire greatness
 </li>
 <li>
 empowered accountability: empowered to achieve common goals and accountable for delivering performances and results that exceed standard
 
 
 </li>
 </ul>
 
 Status
 
 Active
 
 
</div>

Supply Chain Executive

Zee Entertainment Enterprises Limited

<div>
 
 
 Who We Are
 
 
 
 At Zee Entertainment, we&rsquo;re more than just a media company &ndash; we&rsquo;re storytellers, culture shapers, and innovators at heart.
 
 
 Founded in 1992 as India&rsquo;s first private TV channel, Zee changed how the nation watched entertainment. Today, we&rsquo;re a global content powerhouse, reaching over 1.3 billion people across 190+ countries with shows, movies, music, and digital experiences that connect deeply with diverse audiences.
 
 
 
 
 
 Our Vision - To be the world&rsquo;s leading global content technology company from India, offering entertainment that inspires, empowers, and connects people everywhere.
 
 
 
 
 
 Our vibe - Bold ideas, creative risks, and building what&rsquo;s next in entertainment. We&rsquo;re on a mission to entertain, inform, and empower, driven by our values of inclusivity, innovation, and excellence. Whether it&rsquo;s designing stories that inspire, creating digital-first experiences, or reimagining how India and the world engage with content &ndash; there&rsquo;s always something exciting happening at Zee.
 
 
 
 
 
 If you want to be part of a team that believes in owning your ideas, moving fast, and creating impact at scale, Zee is the place for you.
 
 
 
 
 
 
 
 Why This Role Exists
 
 
 
 The position will be responsible for driving revenue growth across Zee&rsquo;s Linear Television and Digital businesses by architecting innovative, data-led, omni-channel sales strategies &amp; client-specific solutions with an objective of GROWING OUR PARTNERS. The position will enable transformation in sales effectiveness, client engagement, and revenue diversification while strengthening Zee&rsquo;s positioning with advertisers in an evolving ecosystem shaped by audience fragmentation, platform convergence, and ROI-driven advertiser demands.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 Revenue Growth &amp; Business Strategy
 
 <ul>
 <li>
 Drive topline revenue growth through pricing innovation, client-specific and channel-specific monetization strategies, and cross-platform product performance leverage.
 </li>
 <li>
 Create differentiated revenue models and dashboards that facilitate growth, efficiency, and accountability across sales functions.
 </li>
 <li>
 Partner with product and content teams to influence performance, boost Ad GRPs, and unlock new monetization streams.
 </li>
 </ul>
 
 
 
 Omni-Channel &amp; GTM Transformation
 
 <ul>
 <li>
 Design and deploy integrated omni-channel client solutions across Linear TV and Digital, maximizing Zee&rsquo;s ecosystem advantage.
 </li>
 <li>
 Lead annual sales planning including account segmentation, target setting, coverage strategy, capacity model, territory assignment, and quota allocation.
 </li>
 <li>
 Support and optimize Go-to-Market (GTM) strategy: standardize sales processes, embed productivity drivers, enable automation, and ensure adoption across teams.
 </li>
 </ul>
 
 Client &amp; Market Leadership
 
 <ul>
 <li>
 Build and sustain strong CXO-level relationships with decision-makers at client organizations and advertising agencies across categories.
 </li>
 <li>
 Build an ecosystem to understand Client&rsquo;s problem &amp; their business needs.
 </li>
 <li>
 Partner with internal teams to co-create bespoke client and channel solutions, IPs, and thought-leadership programs leveraging Zee&rsquo;s network strength and cultural relevance.
 </li>
 <li>
 Provide market intelligence and insights on consumer behavior, brand priorities, and competitive landscapes to continuously evolve the sales strategy.
 </li>
 </ul>
 
 
 
 Trend Spotting, Pipeline &amp; Ecosystem Development
 
 <ul>
 <li>
 Trend spotting in terms of Brands, Consumers, Viewers, Tech, Markets etc to be identified and solution modules to be developed..
 </li>
 <li>
 Develop lead-generation and pipeline-building strategies by leveraging sales ecosystem partnerships, marketing activations, and data insights.
 </li>
 <li>
 Harness first party and third-party data management &amp; analytics capabilities to generate insights, uncover opportunities, and enable sharper audience targeting.
 </li>
 <li>
 Ensure adoption and effective use of sales-tech platforms and software within the sales organization.
 </li>
 </ul>
 
 
 
 People &amp; Capability Development
 
 <ul>
 <li>
 Build and mentor a high-performance, consumer-centric sales &amp; strategy team with expertise in client engagement, consultative selling, and omni-channel solutioning.
 </li>
 <li>
 Drive a culture of innovation, agility, and collaboration across Linear and Digital sales teams.
 </li>
 <li>
 Partner with internal and external stakeholders to enable capability building and future-ready talent development.
 </li>
 </ul>
 
 
 
 Key Shared Accountability
 
 <ul>
 <li>
 Collaborate with internal stakeholders (product, content, marketing, research, tech) and external partners (clients, agencies, industry bodies) to drive business objectives
 </li>
 <li>
 and enhance Zee&rsquo;s position as the most preferred cross-platform partner for advertisers.
 </li>
 </ul>
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 18-20 years of progressive experience in media sales, revenue strategy, analytics or business leadership with significant exposure to both TV and Digital ecosystems
 </li>
 <li>
 Deep understanding of media consumption trends, audience measurement, performance marketing, and cultural context in India.
 </li>
 <li>
 Strong leadership skills with the ability to inspire cross-functional collaboration
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Perks &amp; Benefits
 
 
 <ul>
 <li>
 Fast-paced, creative environment with high exposure
 </li>
 <li>
 Dynamic culture that values innovation and expression
 </li>
 <li>
 Opportunity to shape content that reaches millions
 </li>
 <li>
 Group medical insurance (self + family)
 </li>
 <li>
 Accident and life insurance coverage
 </li>
 <li>
 Paid annual leave
 </li>
 <li>
 Maternity &amp; paternity leave
 </li>
 </ul>
 
 
 
 
 
 Values
 
 
 <ul>
 <li>
 Accountability for Results
 </li>
 <li>
 Customer First
 </li>
 <li>
 Humility Respect &amp; Integrity
 </li>
 <li>
 Innovate &amp; Simplify
 </li>
 <li>
 Endeavour for BHAG
 </li>
 <li>
 Velocity &amp; Agility
 </li>
 <li>
 Embrace Frugality
 </li>
 </ul>
 
 
</div>

Head – Sales Planning & Strategy (Linear & Digital)

Unilever

<div>
 
 Job Title:
 
 Assistant Customer Marketing Manager-Modern Trade
 
 
 
 Function:
 
 Customer Development - Sales
 
 
 
 Work Location:
 
 Mumbai HO
 
 
 
 Why we exist?
 
 
 
 
 We believe life tastes better with Ice Cream
 
 . We exist to bring the power of ice cream to more people, in more places, in new and unexpected ways. As our founder Mr Wall's already said in 1922, &lsquo;
 
 
 By taking pleasure seriously&rdquo;.
 
 
 
 We truly embody this and are
 
 creating the world&rsquo;s largest IC company to accelerate these extraordinary ice cream experiences
 
 
 for more people around the globe.
 
 
 
 About the company:
 
 Unilever, world&rsquo;s 3rd largest CPG company with revenues of $60mn, has announced the spinoff of its Ice cream business group and form an independent company. Ice cream as a business system has very different character &amp; a distinct business system when compared to other Unilever categories as it requires a dedicated cold chain GTM, it&rsquo;s an impulse category and needs larger distributive and multichannel OOH footprint, needs agility to manage seasonality and rigour in front end execution.
 
 
 This bold move leads the creation of an iconic pure play ice cream company &ldquo;
 
 MAGNUM IC Company&rdquo;
 
 which operates in 80 countries with a revenue scale of $9bn globally, headquartered in Amsterdam. Magnum IC Company houses world&rsquo;s most iconic brands like
 
 Magnum / Ben &amp; Jerry, Cornetto, Breyers ,Walls and Grom
 
 . This separation gives us boost to accelerate fast in the highly attractive $1 trillion snacking and refreshment industry, growing consistently globally.
 
 
 
 Magnum IC Company in India:
 
 In India, Kwality Wall&rsquo;s (brand of Hindustan Unilever) is a large IC business with national presence. The HUL board has approved the demerger of Kwality Walls India business as a separate listed entity. Hence KWIL will be 100% part of the Magnum IC company with its India head office in Mumbai.
 
 
 
 The Role
 
 
 
 
 Description Of The Role
 
 
 
 Channel Marketing is combination of Trade Marketing/Shopper Marketing &amp; Analytical Rol. The right candidate for this role needs to be good at analytics and maintaining a great &amp; positive working equation with his/her stakeholders. The role requires to be process oriented, high discipline with timelines and a very strong business understanding.
 
 
 <ul>
 <li>
 Assist in planning of Sales Numbers at Branch, and Sku level for the category
 </li>
 <li>
 Manage channel programs for retailers/distributors by keeping a close track on key performance matrix &amp; plan for suitable course correction if any
 </li>
 <li>
 Track competition schemes, channel, and loyalty programs for the category
 </li>
 <li>
 Handling Entire Consumer finance for the category &amp; plan for special schemes during festivals
 </li>
 <li>
 Responsible for forecasting sales trends &amp; complete end to end business analysis
 </li>
 <li>
 Shopper Marketing Increase Brand Visibility at shop floor thru Various Activity and Ideation
 </li>
 <li>
 Manage and track POSM &amp; brand assets at National level
 </li>
 <li>
 Budget Management Constant interaction with key &amp; multiple stakeholders to understand their business plans &amp; plan for trade promotions as per Plan.
 </li>
 <li>
 Plan New Launches GTM for the Brand
 </li>
 <li>
 Manage data for the business &amp; support business functions on key data sets &ndash; Primary, Secondary &amp; Tertiary.
 
 
 </li>
 </ul>
 
 Scope of work
 
 
 
 <ul>
 <li>
 The ACMM (Assistant Customer Marketing Manager) should have thorough understanding of trade &amp; channel programs, its ways of working &amp; category management.
 </li>
 <li>
 The ACMM (Assistant Customer Marketing Manager) job requires him/her to have an very good interpersonal skill because he/she needs to interact and work proactively with multiple stakeholders &amp; maintain sound relationship.
 </li>
 <li>
 Person should be a very good team player as they will be working with both multiple stakeholders.
 </li>
 <li>
 Must have a bend towards being data centric and ensuring that the business is driven and supported by data and insights.
 
 
 </li>
 </ul>
 
 Qualification
 
 
 
 <ul>
 <li>
 MBA/PGDM degree in Sales/ Marketing with 5+ years of experience of relevant experience
 </li>
 <li>
 Strong Excel &amp; Analytical Skills
 </li>
 <li>
 Should be well versed with Numbers &amp; timeline adherence in critical
 </li>
 </ul>
</div>

Assistant Customer Marketing Manager-Modern Trade

Adani Airport Holdings Ltd

<div>
 
 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group
 
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Adani Airports Holding Limited
 
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 
 
 
 Job Purpose:
 
 Executive - F&amp;B is responsible for ensuring exceptional customer service across all Food &amp; Beverage outlets within the airport. This role involves overseeing daily operations, maintaining strict food safety, hygiene standards, managing inventory, ensuring accurate transaction recording through the EPOS system. It also includes lounge operations like menu preparation and hygiene adherence, maintaining a clean and upscale ambiance, and ensuring impeccable food and beverage presentation.
 
 
 
 Responsibilities
 
 
 
 
 Customer Experience Management:
 
 
 
 Ensure the smooth and efficient operation of all Food &amp; Beverage outlets, driving high levels of customer satisfaction and seamless service delivery.
 
 
 Effectively manage client grievances through a structured and empathetic approach to ensure timely resolution and client satisfaction.
 
 
 Provide excellent customer service by ensuring a welcoming environment by maintaining cleanliness and orderliness in the dining areas.
 
 
 
 F&amp;B Outlet Operations
 
 
 
 Assist in daily operations of F&amp;B outlets, ensuring smooth service flow and compliance with brand standards.
 
 
 Ensure the smooth and efficient operation of all Food &amp; Beverage outlets, driving high levels of customer satisfaction and seamless service delivery.
 
 
 Stay updated and maintain a thorough understanding of the lounge's F&amp;B offerings, including menus, beverages, and special dietary requirements, to effectively answer guest inquiries.
 
 
 Continuously assess and improve operational processes, from check-in to service delivery, to enhance efficiency, reduce wait times, and improve guest satisfaction.
 
 
 Manage lounge capacity effectively during peak and off-peak hours, ensuring optimal use of space and resources while maintaining high service levels.
 
 
 
 Ensure Food Safety And Hygiene
 
 
 
 Ensure implementation and maintenance of strict food safety and hygiene protocols to safeguard food quality and prevent contamination.
 
 
 Conduct regular kitchen audits to ensure compliance with health, safety, and operational standards across all F&amp;B outlets.
 
 
 
 Regulatory And EPOS Compliance
 
 
 
 Ensure that all transactions are accurately recorded, with every bill being punched through the Adani EPOS system.
 
 
 Ensure that all F&amp;B concessionaires strictly follow their respective Standard Operating Procedures (SOPs) to maintain consistency and quality.
 
 
 
 Campaign Management
 
 
 
 Support in organizing, direct, and evaluate Food &amp; Beverage-related campaigns to enhance customer engagement and boost sales.
 
 
 Oversee and ensure the smooth implementation of all promotional activities and activations at all F&amp;B outlets, maximizing their impact on customer experience and sales.
 
 
 
 Performance Reporting
 
 
 
 Monitor and report on key performance indicators (KPIs), such as guest satisfaction scores, revenue per guest, and operational costs, using data to drive continuous improvement.
 
 
 Help use the data to find ways to make the lounge experience better and more efficient.
 
 
 
 Key Stakeholders - Internal
 
 
 
 Lead - F&amp;B
 
 
 Airport Operations Team
 
 
 F&amp;B Outlet Managers
 
 
 F&amp;B Team Members
 
 
 Human Resources Department
 
 
 Finance Department
 
 
 Security Team
 
 
 Senior Airport Management
 
 
 Legal Department
 
 
 Retail Department
 
 
 
 Key Stakeholders - External
 
 
 
 Concessionaires
 
 
 Food &amp; Beverage Suppliers
 
 
 Regulatory Bodies (FSSAI, etc.)
 
 
 Logistics &amp; Distribution Companies
 
 
 Travel Agencies &amp; Hospitality Groups
 
 
 Customers
 
 
 Business Partners
 
 
 Project Managers of Vendors
 
 
 
 Qualifications
 
 
 
 
 Education Qualification:
 
 
 
 Bachelor's degree in Hospitality Management, Business Administration, or a related field
 
 
 Diploma in Food &amp; Beverage Operations/certifications in F&amp;B safety (Preferred)
 
 
 
 Work Experience
 
 
 
 3-5 years of hands on experience in floor operations with renowned names
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Deputy Manager - F&B

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