senior hr business partner

business head

Oman Air

<div>
 
 
 JOB PURPOSE
 
 
 
 Function Head &ndash; Internal Communications &amp; Culture is responsible for shaping, strengthening, and sustaining the organization&rsquo;s internal communication strategy and corporate culture. The role drives employee engagement, embeds organizational values, and ensures consistent, transparent messaging across the company. This position plays a critical role in building a unified workforce, compelling employee experience, and enabling alignment around strategic priorities.
 
 
 
 
 
 
 KEY ACCOUNTABILITIES &amp; RESPONSIBILITIES
 
 
 
 
 1. Internal Communications Strategy &amp; Execution
 
 
 
 &bull; Develop and implement a comprehensive internal communications strategy aligned with the
 
 
 company&rsquo;s mission, values, and business objectives.
 
 
 &bull; Lead the creation and distribution of clear, timely, targeted communications for all employees.
 
 
 &bull; Build communication frameworks for major organizational initiatives, including transformation programs, changes, and strategic announcements.
 
 
 &bull; Oversee internal content channels (intranet, digital screens, email broadcasts, leadership messages, townhalls, and campaigns).
 
 
 &bull; Act as the communication partner to Executive Leadership for internal messaging.
 
 
 
 
 
 
 2. Culture Development &amp; Employee Experience
 
 
 
 &bull; Lead organization-wide initiatives to build, reinforce, and evolve a strong, positive, values-driven culture.
 
 
 &bull; Translate culture goals into actionable programs, rituals, and practices that strengthen belonging, collaboration, and purpose.
 
 
 &bull; Partner with HR, leadership, and cross-functional teams to embed culture into processes such as
 
 
 onboarding, recognition, leadership development, and performance management.
 
 
 &bull; Ensure cultural alignment during growth, restructuring, and transformation.
 
 
 
 
 
 
 3. Engagement &amp; Change Communication
 
 
 
 &bull; Develop communication strategies that support change management efforts and enhance employee understanding, trust, and buy-in.
 
 
 &bull; Partner with the PMO, Transformation Office, and leaders to communicate change initiatives
 
 
 effectively.
 
 
 &bull; Own the annual employee engagement framework and support insights-driven culture interventions.
 
 
 &bull; Drive employee engagement action points through various department as a business partner.
 
 
 
 
 
 
 4. Leadership Communication Support
 
 
 
 &bull; Provide strategic internal communication advice to executives and managers to ensure message
 
 
 clarity, tone alignment, and consistency.
 
 
 
 
 
 
 5. Employee Listening &amp; Culture Metrics
 
 
 
 &bull; Establish an employee listening ecosystem (surveys, pulse checks, forums, open channels).
 
 
 
 
 
 
 6. Brand internal Activities
 
 
 
 &bull; Ensure internal engagements are branded including employee engagement, leadership development programs, training etc.
 
 
 &bull; Develop storytelling strategies that celebrate success, highlight achievements, and share impact
 
 
 narratives.
 
 
 &bull; Support employer branding in partnership with HR and Communications.
 
 
 
 
 
 
 MINIMUM QUALIFICATIONS &amp; EXPERIENCE
 
 
 
 &bull; Bachelor&rsquo;s degree in communications, HR, Business, or related field (master&rsquo;s preferred).
 
 
 &bull; 12+ years of corporate experience. Out of which 6 in Human Resources Department. With related filed experience in Internal Communications, Employee Engagement.
 
 
 &bull; Proven success in building communication strategies in complex or fast-growing organizations.
 
 
 
 
 
 
 PROFESSIONAL KNOWLEDGE, CERTIFICATION OR MEMBERSHIPs
 
 
 
 &bull; Strategic internal communications planning &bull; Message architecture &amp; narrative development
 
 
 &bull; Employee engagement models and measurement
 
 
 &bull; Change communication frameworks &bull; Crisis &amp; issues communication
 
 
 &bull; Leadership communication coaching
 
</div>

Head – Internal Communications & Culture

Oman Arab Bank

<div>
 
 
 
 Purpose and Summary
 
 :
 
 
 <ul>
 <li>
 To execute a range of tasks related to Corporate &amp; Institutional Banking operation for Mid-Market customers of Oman Arab Bank.
 </li>
 </ul>
 
 
 
 
 
 
 Key Deliverables:
 
 
 
 <ul>
 <li>
 Coordinating and Engaging with OAB&rsquo;s cross functional departments in matters related to Mid-Market unit of the CIB.
 </li>
 <li>
 Review and recommend credit application for Mid-Market customers.
 </li>
 <li>
 Initiate credit Request proposals and internal memos with customer&rsquo;s details to be submitted to the Credit Admin department in a timely manner.
 </li>
 <li>
 Attending Mid-Market customer calls and meetings whenever appropriate to ensure prompt resolution in place.
 </li>
 <li>
 Initiating the contact with new Mid-Market customers once they are being identified as potentials with agreed products.
 </li>
 <li>
 Assessing credit risk and Preparing all transaction documentation and reporting the same to the management.
 </li>
 <li>
 Review and comment the periodic reports on excess over facility limit, expiry of facility, etc. to be shared with the manager.
 </li>
 <li>
 Responsible for regularly monitoring of Customer&rsquo;s account to determine the expired accounts and follow up with the existing customers for past due or excess over facility.
 </li>
 <li>
 Attending day to day operation linked to clients in terms of trade finance, payments &amp; cash management, and treasury &hellip; etc.
 </li>
 <li>
 Review and comment the daily reports on excess over facility limit, expiry of facility, etc. to be shared with the manager.
 </li>
 <li>
 Assuring compliance to the KYC upon onboarding clients or in the case of any changes in clients&rsquo; details.
 </li>
 <li>
 Manage Mid-Market accounts with more complexity and importance.
 </li>
 <li>
 Participate in cross selling activities related to other bank&rsquo;s products including Large Corporate and SME products.
 </li>
 <li>
 Escalate any cases which may lead to potential operational losses or fraud cases to the Relationship Manager / Unit Head as appropriate without any delay.
 </li>
 <li>
 Responsible for providing approval for the payment of transaction Cheque.
 </li>
 <li>
 Ensuring that Mid-Market customers&rsquo; queries are tackled effectively, and solutions/information provided in a timely manner.
 </li>
 <li>
 Assisting internal and external auditors for any audit requirements as and when required.
 </li>
 <li>
 Ensure all activities carried out, is as per standard bank&rsquo;s protocol, policies, processes &amp; procedures (including AML / CFT related policies &amp; procedures).
 </li>
 <li>
 Participate in other related initiatives and projects as assigned or other duties as assigned by management.
 </li>
 <li>
 Complete all related tasks as delegated by management or reporting Manager.
 </li>
 <li>
 Report any suspicious or irregular activities or transactions (if identified) to Compliance division.
 </li>
 <li>
 Reporting misconduct behavior as per the whistle blowing policy.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 :
 
 
 <ul>
 <li>
 Degree in Banking/Business or equivalent.
 </li>
 </ul>
 
 
 
 
 
 
 Skills/Knowledge
 
 :
 
 
 <ul>
 <li>
 Effective Communication skills.
 </li>
 <li>
 Customer Focus skills.
 </li>
 <li>
 Coordination skills.
 </li>
 <li>
 Negotiation skills.
 </li>
 <li>
 Teamwork skills.
 </li>
 <li>
 Interpersonal skills.
 </li>
 <li>
 Risk Analytic skills.
 </li>
 <li>
 Attention to details.
 </li>
 <li>
 MS. Office Products skills.
 </li>
 <li>
 Sound command English language.
 </li>
 </ul>
 
 
 
 
 
 
 Experience
 
 :
 
 
 <ul>
 <li>
 Minimum 7 Years of relevant experience.
 </li>
 </ul>
 
 
 
 
 
 
 Business Understanding
 
 :
 
 
 <ul>
 <li>
 Good understanding of bank&rsquo;s policies, procedures, and standards.
 </li>
 <li>
 Good Understanding of Mid-Market banking products and services.
 </li>
 </ul>
 
 
</div>

Sr. Relationship Manager - MME

<div>
 
 
 
 Purpose and Summary
 
 :
 
 
 
 To execute a range of tasks related to Corporate &amp; Institutional Banking operation for Mid-Market customers of Oman Arab Bank.
 
 
 
 
 
 
 
 Key Deliverables:
 
 
 
 <ul>
 <li>
 Coordinating and engaging with OAB&rsquo;s cross functional departments in matters related to Mid-Market unit of the CIB.
 </li>
 <li>
 Review and recommend credit application for Mid-Market customers.
 </li>
 <li>
 Initiate credit Request proposals and internal memos with customer&rsquo;s details to be submitted to the Credit Admin department in a timely manner.
 </li>
 <li>
 Attending Mid-Market customer calls and meetings whenever appropriate to ensure prompt resolution in place.
 </li>
 <li>
 Initiating the contact with new Mid-Market customers once they are being identified as potentials with agreed products.
 </li>
 <li>
 Assessing credit risk and preparing all transaction documentation and reporting the same to the management.
 </li>
 <li>
 Review and comment the periodic reports on excess over facility limit, expiry of facility, etc. to be shared with the manager.
 </li>
 <li>
 Responsible for regularly monitoring of Customer&rsquo;s account to determine the expired accounts and follow up with the existing customers for past due or excess over facility.
 </li>
 <li>
 Attending day to day operation linked to clients in terms of trade finance, payments &amp; cash management, and treasury &hellip; etc.
 </li>
 <li>
 Review and comment the daily reports on excess over facility limit, expiry of facility, etc. to be shared with the manager.
 </li>
 <li>
 Assuring compliance to the KYC upon onboarding clients or in the case of any changes in clients&rsquo; details.
 </li>
 <li>
 Participate in cross selling activities related to other bank&rsquo;s products including Large Corporate and SME products.
 </li>
 <li>
 Escalate any cases which may lead to potential operational losses or fraud cases to the Relationship Manager / Unit Head as appropriate without any delay.
 </li>
 <li>
 Responsible for providing approval for the payment of transaction Cheque.
 </li>
 <li>
 Ensuring that Mid-Market customers&rsquo; queries are tackled effectively, and solutions/information provided in a timely manner.
 </li>
 <li>
 Assisting internal and external auditors for any audit requirements as and when required.
 </li>
 <li>
 Ensure all activities carried out, is as per standard bank&rsquo;s protocol, policies, processes &amp; procedures (including AML / CFT related policies &amp; procedures).
 </li>
 <li>
 Participate in other related initiatives and projects as assigned or other duties as assigned by management.
 </li>
 <li>
 Complete all related tasks as delegated by management or reporting Manager.
 </li>
 <li>
 Report any suspicious or irregular activities or transactions (if identified) to Compliance division.
 </li>
 <li>
 Reporting misconduct behavior as per the whistle blowing policy.
 </li>
 <li>
 On-boarding quality new clients to further augment the portfolio size.
 </li>
 <li>
 Regular client visits, followed by necessary steps to on-board clientele with a blend of short term and long-term facilities in synch with cross selling and other facets to holistically ensure growth in portfolio size &amp; quality.
 </li>
 <li>
 Maintain asset &amp; portfolio quality along with Renewals threshold to be less than 2% at the end of every month with none pending for more than 90 days.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 :
 
 
 <ul>
 <li>
 Degree in Banking/Business or equivalent.
 </li>
 </ul>
 
 
 
 
 
 
 Skills/Knowledge
 
 :
 
 
 <ul>
 <li>
 Effective Communication skills.
 </li>
 <li>
 Customer Focus skills.
 </li>
 <li>
 Coordination skills.
 </li>
 <li>
 Negotiation skills.
 </li>
 <li>
 Teamwork skills.
 </li>
 <li>
 Interpersonal skills.
 </li>
 <li>
 Risk Analytic skills.
 </li>
 <li>
 Attention to details.
 </li>
 <li>
 MS. Office Products skills.
 </li>
 <li>
 Sound command English language.
 </li>
 </ul>
 
 
 
 
 
 
 Experience
 
 :
 
 
 <ul>
 <li>
 Minimum 4 Years of relevant experience.
 </li>
 </ul>
 
 
 
 
 
 
 Business Understanding
 
 :
 
 
 <ul>
 <li>
 Good understanding of bank&rsquo;s policies, procedures, and standards.
 </li>
 <li>
 Good Understanding of Mid-Market banking products and services.
 </li>
 <li>
 Bachelors / Master in Business, Accounting &amp; Finance or Equivalent
 </li>
 <li>
 Understanding of financial metrics, ratios, cashflows, projections and evaluation of key financial data.
 </li>
 </ul>
 
 
</div>

Relationship Manager - Mid-Market

EDECS

<div>
 
 
 Purpose of the Role:
 
 
 
 
 
 
 The HR Business Partner (HRBP) will be responsible for establishing and leading the Human Resources function for EDECS&rsquo;s new construction site operations in Oman. This role requires a hands-on and highly organized HR professional capable of setting up HR systems, ensuring compliance with local laws, managing payroll and workforce administration, and providing end-to-end HR support for both local and expatriate staff. The HRBP will act as a strategic partner to the Project Management Team and as a key representative of corporate HR on-site.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 1. HR Setup and Compliance
 
 
 <ul>
 <li>
 Establish the full HR infrastructure in the new country/site, including policies, processes, and documentation systems.
 </li>
 <li>
 Develop the
 
 organization chart
 
 in collaboration with project and corporate teams to reflect reporting structures and project manpower needs.
 </li>
 <li>
 Ensure full compliance with local labor laws, statutory registrations, and employment regulations.
 </li>
 <li>
 Responsible of establishing employees files
 </li>
 <li>
 Act as head of PRO to manage work permits and visas.
 </li>
 <li>
 Coordinate company and employee registrations with labor, social security, and tax authorities.
 </li>
 <li>
 Develop and localize the HR policies, employee handbook, and site-specific HR procedures aligned with corporate standards.
 </li>
 <li>
 Represent the company during labor inspections and ensure full readiness by maintaining accurate employment documentation, statutory records, and site compliance reports.
 </li>
 <li>
 Liaise with government officials, labor officers, and regulatory bodies to resolve queries and ensure ongoing compliance.
 </li>
 </ul>
 
 
 2. Payroll,
 
 
 
 Responsible of running monthly payroll and posting it every month
 
 
 
 3. Recruitment and Selection
 
 
 <ul>
 <li>
 Develop manpower plans based on project requirements and mobilization phases.
 </li>
 <li>
 
 Interview candidates
 
 and coordinate with recruitment agencies and project managers for local hiring.
 </li>
 <li>
 Prepare and manage employment offers, onboarding documentation, and
 
 contract signatures
 
 for both expatriates and locals.
 </li>
 <li>
 Manage mobilization logistics including visas, travel, accommodation, and onboarding formalities.
 </li>
 </ul>
 
 
 
 
 
 4. Onboarding and HR Orientation
 
 
 <ul>
 <li>
 Design and conduct
 
 HR orientation programs
 
 for all new employees (expatriate and local) to ensure understanding of company culture, HR policies, Code of Business Conduct, and site regulations.
 </li>
 <li>
 Ensure timely onboarding and integration of new hires into the site organization.
 </li>
 </ul>
 
 
 
 
 
 5. Timekeeping and Payroll Administration
 
 
 <ul>
 <li>
 Establish and oversee the
 
 timekeeping process
 
 across all site departments to ensure accuracy and compliance.
 </li>
 <li>
 Implement a standardized
 
 timesheet system
 
 to capture daily and weekly attendance, overtime, rest days, and leave.
 </li>
 <li>
 Verify and approve
 
 timesheet calculations
 
 before submission to payroll, ensuring accuracy in working hours, overtime rates, and deductions.
 </li>
 <li>
 Coordinate with site supervisors and department heads to validate workforce attendance and resolve discrepancies.
 </li>
 <li>
 Manage/follow up
 
 payroll calculations
 
 for both local and expatriate employees, ensuring compliance with local tax and statutory requirements
 </li>
 <li>
 Coordinate and revise payroll with external provider if applied.
 </li>
 <li>
 Maintain accurate records of salary components, benefits, and allowances.
 </li>
 <li>
 Support and prepare Payroll process, audits, and reconciliations.
 </li>
 </ul>
 
 
 
 
 
 6. Compensation and Market Benchmarking
 
 
 <ul>
 <li>
 Conduct
 
 salary surveys
 
 and market analysis to ensure competitiveness and internal equity.
 </li>
 <li>
 Recommend adjustments to salary scales and benefits packages based on survey results and project dynamics.
 </li>
 </ul>
 
 
 
 
 
 7. HR Operations
 
 
 <ul>
 <li>
 Set up and maintain personnel files, HR databases, and HR information systems (HRIS).
 </li>
 <li>
 Manage employee records, leave balances, and statutory documentation.
 </li>
 <li>
 Prepare monthly HR reports on
 
 headcount
 
 , recruitment, attendance, and turnover.
 </li>
 <li>
 Coordinate with Site administration on staff accommodation, meals, and transportation when applicable.
 </li>
 </ul>
 
 
 
 
 
 8. Employee Relations and Engagement
 
 
 <ul>
 <li>
 Serve as the first point of contact for employee relations issues, grievances, and disciplinary actions.
 </li>
 <li>
 Ensure consistent application of company policies and procedures.
 </li>
 <li>
 Promote a positive work culture and maintain healthy employee-management relations.
 </li>
 </ul>
 
 
 
 
 
 9. Performance and Development
 
 
 <ul>
 <li>
 Coordinate the implementation of the performance management process at site level.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 Minimum 7&ndash;10 years of progressive HR experience, preferably within the construction or engineering industry.
 </li>
 <li>
 Proven experience in setting up HR functions in a new country or large-scale project environment.
 </li>
 <li>
 Strong knowledge of local labor legislation (preferably Oman).
 </li>
 <li>
 Experience in
 
 timekeeping, timesheet calculations, and payroll management
 
 .
 </li>
 <li>
 Proven capability in managing both expatriate and local workforces.
 </li>
 <li>
 Excellent communication and interpersonal skills in English .
 </li>
 <li>
 Strong problem-solving and organizational skills; able to work independently under remote site conditions.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 
 
 
 <ul>
 <li>
 Strategic and operational HR capability
 </li>
 <li>
 Cross-cultural awareness and adaptability
 </li>
 <li>
 Strong analytical and numerical ability (for payroll and timesheets)
 </li>
 <li>
 Integrity, confidentiality, and professionalism
 </li>
 <li>
 Effective communication and stakeholder management
 </li>
 <li>
 Hands-on, proactive, and solution-oriented mindset
 </li>
 </ul>
 
 
</div>

HR Business Partner – Oman

Azadea Group

<div>
 
 
 Job Purpose:
 
 
 
 The Senior HR Business Partner oversees HR functions in-store, including talent acquisition, talent development, talent performance, and total rewards. He/she collaborates with business stakeholders to optimize all aspects of human resources, ensuring a productive and efficient in-store workforce.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Ensure continuous compliance with company policies and procedures, including the code of conduct, employee handbook, uniform standards, working hours, and staff facilities.
 </li>
 <li>
 - Provide advice and guidance to managers on developing, documenting, and communicating solutions, including disciplinary actions, for individual Employee Relations cases.
 </li>
 <li>
 Advise managers on effectively developing and leading teams, ensuring employees possess the skills required to meet both current and future business needs.
 </li>
 <li>
 Support employees and managers throughout the performance review cycle, manage the appraisal system, and communicate employees' learning needs and training requirements to the talent development department.
 </li>
 <li>
 Adhere to the organization&rsquo;s Health and Safety protocols to identify and mitigate risks, ensuring the protection of the environment and the wellbeing of oneself and others.
 </li>
 <li>
 Conduct exit interviews, manage transfers and relocations, and maintain thorough and accurate documentation throughout the process.
 </li>
 <li>
 Contribute to succession planning initiatives by conducting detailed operational analysis of workforce trends. Develop succession plans to enhance the internal talent pool and expedite the filling of critical positions.
 </li>
 <li>
 Implement targeted training programs in specific areas using prepared content.
 </li>
 <li>
 Work on attracting, shortlisting, selecting, and appointing suitable candidates within an organization. Ensure the effective hiring and seamless integration of new employees into the organization.
 </li>
 <li>
 Deliver advanced analyses of HR data, identifying pivotal trends, and contributing to the creation of HR insights that facilitate diagnosing business issues, enhancing employee engagement, and improving business performance.
 </li>
 <li>
 Implement and maintain the optimal staff structure based on store requirements and productivity goals. Coordinate the allocation of budgeted hours and headcount, ensuring compliance with relevant local laws and regulations.
 </li>
 <li>
 Ensure consistent implementation of employee activities, gatherings, and engagement programs.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, or Business Administration, or a related field.
 </li>
 <li>
 Four to six years of experience in Human Resources, or a similar role.
 </li>
 <li>
 Fluency in English; Spanish is a plus.
 </li>
 <li>
 Proficiency in MS Office.
 </li>
 </ul>
 
 
 
 
 
 Azadea Group
 
 is an Equal Employment Employer &ndash;
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.
 
 
</div>

Senior HR Business Partner

Anton

<div>
 
 
 【About Anton】
 
 
 
 Anton is a globally leading integrated oil and gas value-added management service company committed to delivering resource value-maximizing solutions for clients through three core elements: technology, management, and resources. Headquartered in Dubai with a worldwide business footprint, Anton employs approximately 7,000 professionals from over 30 countries and regions. Anton's long-term vision is to become a world-leading green energy technology service enterprise, growing together with clients and talent while driving high-quality development in the energy industry.
 
 
 
 
 
 
 The Commercial and Business function covers the following areas:
 
 
 <ul>
 <li>
 
 Technical Project Management：
 
 Manages the delivery of technical services and projects in fields like drilling and well logging, driving stakeholder coordination, closely tracking progress, and guaranteeing adherence to all technical standards
 </li>
 <li>
 
 Marketing：
 
 Manages customer development and key project support, overseeing commercial activities spanning market expansion, bidding, and contract execution, while transforming technical dialogues into tangible business opportunities
 </li>
 <li>
 
 External Resources &amp; Supply Chain Management：
 
 Manages procurement execution and supplier relationships, ensures efficient cross-border logistics operations, and oversees base administrative and service support. Gains end-to-end supply chain collaboration expertise through cross-functional rotation
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Required Graduation Period: January 2025 to December 2026
 </li>
 </ul>
 
 * Additional Requirement for Graduates from Mainland China: The graduation date must conform to the period of January 2026 to December 2026
 
 <ul>
 <li>
 Proficiency in both English and the local language of the work location is mandatory
 </li>
 <li>
 Possess sound physical and mental health, comply with laws and social ethics
 </li>
 <li>
 Demonstrate perseverance and commitment to hard work, exhibit creative and innovative thinking, support teammates, and uphold a dedication to overcoming challenges
 </li>
 <li>
 Maintain outstanding academic performance, possess robust professional knowledge, proficiency in IT tools, and a pragmatic, value-driven business mindset
 </li>
 </ul>
 
 
</div>

Anton Early Career 2026 - Commercial and Business

Americana Restaurants

<div>
 
 
 Relocation Note: This is an onsite role and requires relocation to Qatar.
 
 
 
 
 
 
 
 Purpose of the Role:
 
 
 
 To drive sustainable revenue growth and profitability across Qatar, Jordan, and Iraq markets by optimizing aggregator partnerships, ensuring efficient operations, and maximizing ROI on marketing and commercial initiatives. The role acts as the in-house expert on aggregator platforms&mdash;defining growth strategies, streamlining operations, safeguarding guest experience, and leading cross-functional collaboration to deliver business targets.
 
 
 
 
 
 
 The individual will be responsible for Qatar, Jordan &amp; Iraq markets:
 
 
 <ul>
 <li>
 Growing revenue to targets, managing multiple brands and aggregators
 </li>
 <li>
 Minimize the non-commission spend on the aggregator (i.e. marketing, compensations, credits etc.)
 </li>
 <li>
 Maximize the aggregator platform efficiency to capture and process the orders
 </li>
 </ul>
 
 
 
 
 
 Strategic Accountabilities:
 
 
 <ul>
 <li>
 Define the growth strategy for each brand and aggregator, under your responsibility.
 </li>
 <li>
 Build the relationship with the aggregator, supporting senior management during negotiations &amp; contract renewals
 </li>
 <li>
 Act as the in-house expert on aggregator landscape, dynamics and potential disruptions, for responsible markets.
 </li>
 </ul>
 
 
 
 
 
 Operational Accountabilities
 
 
 
 Aggregator Operations responsibilities:
 
 <ol>
 <li>
 Lead aggregator operations management with internal operation stakeholders.
 </li>
 <li>
 Streamline ways of working with aggregators including IT projects.
 </li>
 <li>
 Be custodian of Marketing spends on aggregators and drive it for best ROI for business.
 </li>
 </ol>
 
 Project management responsibilities:
 
 <ol>
 <li>
 Provide/institutionalize disciplined visibility into the state of the business under your responsibility (i.e. design and send out reporting matrices, scorecards, reports etc.)
 </li>
 <li>
 Ensure completion of projects &amp; initiatives to meet KPIs; be relentless and disciplined in engaging stakeholders in technology, finance, revenue management, aggregators and others, to deliver KPIs
 </li>
 <li>
 Report &amp; articulate status/progress of respective projects/tasks/responsibilities &ndash; in formal/informal settings
 </li>
 <li>
 Structured and diligent approach to project management, with capability to prioritize, delegate and follow-up
 </li>
 </ol>
 
 Commercial responsibilities:
 
 <ol>
 <li>
 Forecast annual sales and transaction targets with monthly/weekly/daily breakdowns
 </li>
 <li>
 Create monthly and weekly marketing plans to achieve forecasts, with careful consideration of brand/channel cannibalization
 </li>
 <li>
 Minimize the marketing spend on aggregators and maximize conversions/ROI
 </li>
 <li>
 Minimize other expenses on aggregators (e.g. credits paid, commission ramp-up due to breach of thresholds)
 </li>
 <li>
 Identify other key drivers of revenue &amp; profitability (transactions, average check, sales mix, order frequency) and ensure these are addressed in the comprehensive growth plan for respective aggregator
 </li>
 <li>
 Liaise with Brand, FPA and franchisor teams to ensure buy-in/approvals/DOA for all forecasts &amp; growth plans
 </li>
 </ol>
 
 Guest experience responsibilities:
 
 <ol>
 <li>
 Define targets of key guest experience metrics on aggregators (e.g. store ratings) and closely track them
 </li>
 <li>
 Create intervention projects required to address any guest experience deviations and liaise with Brand/HD/CC ops team
 </li>
 </ol>
 
 Support responsibilities:
 
 <ol>
 <li>
 Define the aggregator roll-out playbook, when launching new aggregators &ndash; address all the aspects of the deployment that can impact the commercials or guest experience
 </li>
 <li>
 Support the Brand/HD/CC ops team on aggregator channel initiatives, if required
 </li>
 </ol>
 
 
 
 
 
 Qualification, Experience &amp; Skills :
 
 
 <ul>
 <li>
 Bachelor's in marketing or a business related degree
 </li>
 <li>
 Fluency in Arabic is mandatory for the role requirements.
 </li>
 <li>
 8-10 years&rsquo; experience in an e-commerce/agency/multi-retail company, in a revenue/growth driving role
 </li>
 <li>
 Background in QSR, food tech or multi-brand F&amp;B experience.
 </li>
 <li>
 Data analytics/excel modelling in food tech/f&amp;b/fmcg.
 </li>
 <li>
 Experience managing aggregator platforms in a multi-brand, high-volume environment.
 </li>
 <li>
 Handled performance marketing, campaign ROI analysis, and marketing budget optimization on aggregator platforms.
 </li>
 <li>
 Experience in building and using dashboards, scorecards, and Excel/Google Sheets models to track performance and guide decision-making.
 </li>
 <li>
 Experience negotiating with aggregators or owning P&amp;L for aggregator business.
 </li>
 <li>
 Familiarity with aggregator partner portals, tools, and campaign planning systems.
 </li>
 </ul>
 
 
</div>

Aggregator Lead (Relocation to Qatar)

Explore 16+ Business head in Masqat this March. Find roles across top companies and apply now to boost your career.