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business process mining consultant

Devoteam

<li>Tech for People Unlocks the Future
At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.
 
With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.
Devoteam Culture &amp; Values:
 
True innovation is born from a powerful culture, fused with meaningful values.
Culture:
Fair and courageous
 
Everyone is treated fairly &ndash; this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.
 
 
Ambition and results
 
Ambition is nurtured at every step &ndash; this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.
 
 
Learning and innovating
 
Curiosity and learning are at our core &ndash; this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.
 
 
Caring and sharing
 
A caring attitude is infused into our culture &ndash; this encourages sharing. We believe in the power of teams, we promote support and collaboration.
 
At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers,
Values:
1. Respect
 
2. Frankness
 
3. Passion
Knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.
To know more about us, please visit: www.devoteam.com</li>
 <div>The Process Mining Consultant is responsible for converting event data into actionable business insights. This role leads end-to-end process mining initiatives on Level 4 processes, ensuring effective knowledge transfer to client teams. The consultant works closely with business and technical stakeholders to analyze &ldquo;As-Is&rdquo; processes, identify inefficiencies, and support data-driven process optimization using ARIS Process Mining . 
 
Key Responsibilities
<ul><li>Lead the end-to-end execution of Process Mining initiatives , transforming raw event data into meaningful business intelligence using ARIS Process Mining.
</li><li>Collaborate with client process owners and stakeholders to identify, extract, and validate required event logs and data sources.
</li><li>Perform data preparation activities , including data cleansing, transformation, and structuring of datasets to ensure they are mining-ready.
</li><li>Conduct Process Discovery and Conformance Checking , comparing actual &ldquo;As-Is&rdquo; execution against designed &ldquo;To-Be&rdquo; process models to identify deviations and compliance gaps.
</li><li>Perform Root Cause Analysis (RCA) using methodologies such as 5 Whys and Fishbone to identify drivers of bottlenecks, rework, loops, and inefficiencies.
</li><li>Define, configure, and monitor process KPIs and dimensions (e.g., Quality, Speed, Cost, Compliance, Innovation) to assess process performance.
</li><li>Design, build, and customize ARIS Process Mining dashboards that provide clear, actionable insights for business and leadership stakeholders.
</li><li>Measure and compare &ldquo;As-Is&rdquo; vs. &ldquo;To-Be&rdquo; KPIs , supporting continuous improvement initiatives and process optimization efforts.
</li><li>Ensure knowledge transfer and enablement of client teams on process mining concepts, tools, and insights.</li></ul></div>
 <div><ul><li>Bachelor&rsquo;s degree in Business, Information Systems, Industrial Engineering, Computer Science, or a related field.
</li><li>Proven experience in Process Mining , Business Process Management (BPM), or Process Optimization roles.
</li><li>Hands-on experience with ARIS Process Mining (or similar tools is a plus).
</li><li>Strong understanding of event data structures , data modeling, and process analytics.
</li><li>Experience with process analysis, KPI definition, and performance measurement .
</li><li>Strong analytical and problem-solving skills with the ability to translate data into business insights.
</li><li>Excellent communication and stakeholder management skills.</li></ul></div>
 <li>Business Unit: Strategy &amp; Transformation
Level: Mid - Senior Level</li>

Business Process & Mining Consultant

<div>
 
 Tech for People Unlocks the Future
 
 
 
 At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.
 
 
 With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.
 
 
 
 Devoteam Culture &amp; Values:
 
 
 
 True innovation is born from a powerful culture, fused with meaningful values.
 
 
 
 Culture:
 
 
 
 
 Fair and courageous
 
 
 
 Everyone is treated fairly &ndash; this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.
 
 
 
 Ambition and results
 
 
 
 Ambition is nurtured at every step &ndash; this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.
 
 
 
 Learning and innovating
 
 
 
 Curiosity and learning are at our core &ndash; this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.
 
 
 
 Caring and sharing
 
 
 
 A caring attitude is infused into our culture &ndash; this encourages sharing. We believe in the power of teams, we promote support and collaboration.
 
 
 At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers,
 
 
 
 Values:
 
 
 
 <ul>
 <li>
 Respect
 </li>
 <li>
 Frankness
 </li>
 <li>
 Passion
 
 
 
 </li>
 </ul>
 Knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.
 
 
 To know more about us, please visit: www.devoteam.com
 
 
 
 Job Description
 
 
 
 The Process Mining Consultant is responsible for converting event data into actionable business insights. This role leads end-to-end process mining initiatives on Level 4 processes, ensuring effective knowledge transfer to client teams. The consultant works closely with business and technical stakeholders to analyze &ldquo;As-Is&rdquo; processes, identify inefficiencies, and support data-driven process optimization using
 
 ARIS Process Mining
 
 .
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead the end-to-end execution of Process Mining initiatives, transforming raw event data into meaningful business intelligence using ARIS Process Mining.
 </li>
 <li>
 Collaborate with client process owners and stakeholders to identify, extract, and validate required event logs and data sources.
 </li>
 <li>
 Perform data preparation activities, including data cleansing, transformation, and structuring of datasets to ensure they are mining-ready.
 </li>
 <li>
 Conduct Process Discovery and Conformance Checking, comparing actual &ldquo;As-Is&rdquo; execution against designed &ldquo;To-Be&rdquo; process models to identify deviations and compliance gaps.
 </li>
 <li>
 Perform Root Cause Analysis (RCA) using methodologies such as 5 Whys and Fishbone to identify drivers of bottlenecks, rework, loops, and inefficiencies.
 </li>
 <li>
 Define, configure, and monitor process KPIs and dimensions (e.g., Quality, Speed, Cost, Compliance, Innovation) to assess process performance.
 </li>
 <li>
 Design, build, and customize ARIS Process Mining dashboards that provide clear, actionable insights for business and leadership stakeholders.
 </li>
 <li>
 Measure and compare &ldquo;As-Is&rdquo; vs. &ldquo;To-Be&rdquo; KPIs, supporting continuous improvement initiatives and process optimization efforts.
 </li>
 <li>
 Ensure knowledge transfer and enablement of client teams on process mining concepts, tools, and insights.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Information Systems, Industrial Engineering, Computer Science, or a related field.
 </li>
 <li>
 Proven experience in Process Mining, Business Process Management (BPM), or Process Optimization roles.
 </li>
 <li>
 Hands-on experience with ARIS Process Mining (or similar tools is a plus).
 </li>
 <li>
 Strong understanding of event data structures, data modeling, and process analytics.
 </li>
 <li>
 Experience with process analysis, KPI definition, and performance measurement.
 </li>
 <li>
 Strong analytical and problem-solving skills with the ability to translate data into business insights.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Business Unit:
 
 Strategy &amp; Transformation
 
 
 
 Level: Mid - Senior Level
 
</div>

Amazon

Amazon's Account Integrity team (AIT) within the Selling Partner Support organization is looking for a senior leader for the Risk Mining team based out of India. The AIT team owns designing and building high performance software systems using machine learning that identify and prevent fraudulent activity and maintain high trust levels with our customers. Stopping bad actors improves our ability to stop downstream fraud and abuse. The role of the Risk Mining team is to detect and quickly mitigate unique patterns of bad actor activity. Responsibilities <ol><li>Provide leadership direction to Risk specialists and Risk analysts in managing day to day activities of bad actor detection</li><li>Develop and help drive the execution of the Risk Mining analyst charter based out of the IN location</li><li>Navigate an ever-changing risk environment and focus on developing long term strategic charter and balance it with very short term initiatives</li><li>Provide high severity event support for Risk Mining WW</li><li>Start a new charter for incorporating downstream signals from Fraud and Abuse teams for improving AIT efficiency in detection of bad actor traffic. Consequently, improve downstream signal sharing with Abuse and Fraud teams for improved detection of bad actor activity during a transaction</li><li>Lead and manage talent reviews for the direct team. Also should be able to drive the talent review for the entire Risk Mining and Operations org as per roster</li><li>Write quarterly business reviews (and monthly business reviews) that are reviewed at leadership level</li><li>Expected to be a strong process expert themselves and be able to operate as an Individual contributor during highly complex bad actor attacks, deep dives etc.</li></ol> A day in the life <ol><li>Manage day to day issues of the team in terms of team health and satisfaction, unblock any administrative or data issues with stakeholder teams. Includes weekly 1:1s and performance management.</li><li>Monitor and regulate high performance from the Risk Mining team</li><li>Lead and be available for meetings with US and CR stakeholders teams</li><li>Handover in progress work with clear templates</li><li>Work on projects - via meetings, mental model or output documents, workshops, internal dive deeps.</li><li>Lead GenAI initiatives for the Risk Mining team</li></ol> About the team Our team consists of Risk Analysts and Risk Specialists that roll up to the Account integrity Machine Learning Team. We evaluate instances of organized bad actor account take over and creation of fraudulent accounts on Amazon. We collaborate closely across multiple functions in order to mitigate these attacks through various short and long term solutions. The team is located across the world and in multiple time zones that enable working round the clock. Basic Qualifications <ul><li>Bachelor's degree</li><li>Minimum of 5 years of relevant industry experience in risk or fraud investigations, risk management, ecommerce, analytics</li><li>Minimum 3 years experience leading at least a small to medium size fast moving team</li><li>Strong management skills with a proven track record of building and grooming a top performing team</li><li>Experience developing and implementing a strategic, forward looking vision for an organization</li><li>Able to drive cross functional projects</li><li>Basic SQL and intermediate to advanced Excel. Ability to develop and maintain queries and basic models. Should be able to execute complex analysis independently.</li><li>Basic understanding of Gen AI concepts and application</li></ul> Preferred Qualifications <ul><li>Masters Degree or an MBA from a Tier I/II school</li><li>PMP certification</li><li>General understanding of AI/ML principles and applications</li></ul>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Our equal opportunity policy Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Manager II, Risk Mining, Account Integrity

Confidential Government

<div>
 
 A leading
 
 semi-government entity
 
 in Saudi Arabia&rsquo;s mining sector is looking for skilled professionals to join its growing team. Headquartered in
 
 Riyadh
 
 , the organization plays a key role in shaping the future of mining in the Kingdom.
 
 
 
 
 
 If you are looking for a meaningful career with an organization committed to
 
 sustainability, innovation, and industry excellence
 
 , this is your opportunity to be part of something impactful.
 
 
 
 
 
 
 Apply now and be part of the future of mining in Saudi Arabia!
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 To lead operational excellence initiatives by developing and implementing management operating systems, improving processes, and driving continuous improvement to enhance productivity, efficiency, and performance across operations.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Standardize processes and procedures to improve efficiency and reduce variability.
 </li>
 <li>
 Lead the implementation and optimization of Management Operating Systems (MOS) across operational departments.
 </li>
 <li>
 Develop operational tools such as dashboards, meeting routines, and performance tracking mechanisms.
 </li>
 <li>
 Lead process improvement initiatives and manage improvement requests across departments.
 </li>
 <li>
 Identify improvement opportunities, define project priorities, and manage execution to achieve measurable outcomes.
 </li>
 <li>
 Present findings, recommendations, and performance reports to stakeholders and leadership.
 </li>
 <li>
 Facilitate workshops, cross-department collaboration, and change management execution.
 </li>
 <li>
 Use Lean, Six Sigma, and continuous improvement tools to drive efficiency and cost reduction.
 </li>
 </ul>
 
 
 
 
 
 Minimum Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in industrial engineering, Operations Management, or related field.
 </li>
 <li>
 Minimum 6 years of experience in similar position.
 </li>
 </ul>
</div>

Operational Excellence Manager

Imar Engineering Consultants

Imar, Engineering Consultants is a multidisciplinary consulting firm offering a wide range of services, including urban planning and design, architectural and engineering design, interior design, real estate consulting, and other services related to the urban development sector. Since its establishment in 1993, Emaar has contracted with a long list of clients in both the public and private sectors.Responsibilities :Mine Planning &amp; Design<ul><li>Develop short-term and long-term mine plans, production schedules, and pit/underground designs.</li><li>Conduct feasibility studies, cost-benefit analyses, and resource estimation in collaboration with geology teams.</li><li>Evaluate and optimize mining methods, layouts, and extraction strategies.</li></ul>Operations &amp; Production Support<ul><li>Monitor daily mining activities, ensuring alignment with plans and production targets.</li><li>Recommend improvements to drilling, blasting, loading, hauling, and ventilation systems.</li><li>Analyze operational performance data and implement efficiency improvements.</li></ul>Safety &amp; Compliance<ul><li>Ensure mining operations comply with local, state, and federal regulations.</li><li>Support implementation of safety protocols, risk assessments, and hazard controls.</li><li>Work with safety teams to investigate incidents and develop corrective actions.</li></ul>Technical Analysis &amp; Reporting<ul><li>Use modeling and mine-planning software (e.g., Surpac, Vulcan, Deswik) to create 3D models, designs, and schedules.</li><li>Prepare technical reports, production forecasts, and engineering documentation.</li><li>Conduct geotechnical assessments to ensure slope stability or underground support integrity.</li></ul>Project Management<ul><li>Lead engineering projects such as infrastructure development, equipment upgrades, and process improvements.</li><li>Coordinate with contractors, suppliers, and cross-functional teams.</li></ul>Requirements:Bachelor's degree in Mining / Petroleum Engineering, with at least 20 years of practical experience in implementing oil and gas projects.<ul><li>Qualified by the American Petroleum Institute (API), having received specialized training courses and professional certificates in gas liquefaction and processing, safety, and project management.</li><li>Familiarity with information technology and software used in the natural gas and oil industry, and proficiency in specialized engineering software.</li><li>Experience in managing large and complex projects in the oil and gas sector.</li><li>Experience in natural gas liquefaction operations.</li><li>Member of the Saudi Council of Engineers.</li></ul>Job Type: Full-time

Expert in natural gas liquefaction plants

<div><div>COMPANY DESCRIPTION</div><div></div><div> 
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That&rsquo;s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.</div><div></div><div> 
THE SAP YOUNG PROFESSIONALS PROGRAM</div><div></div> 
The SAP Young Professionals Program is a free initiative delivered by the Digital Skills Center of SAP. The program, which lasts for 2 months, is designed to give recent graduates the certifications and soft skills required to begin a career as an SAP Associate Consultant. At the end of the training, SAP will work very closely with the program graduates to introduce them to a host of opportunities with SAP customers and partners to work as an SAP Consultant. Please note this program does not guarantee you a job at the end of it.<div>
SAP CONSULTANTS 
</div><div></div><div>The role of an SAP Consultant can be divided into 2 functions: Functional and Technical.</div><div> 
</div>The consultant will contribute to blueprinting, design, implementation, operation, optimization, and upgrade phase of a S/4 HANA project, and provide business process as well as functional expertise, and project guidance to our clients to ensure their investment in SAP software and consulting services will make their business the best run business.
<div>The Consultant is also responsible for maintaining a high degree of customer satisfaction in each of their accounts in addition to growing and developing referenceable customers through their investigation, analysis, consulting, coaching, knowledge transfer, and relationship-building efforts.</div><div></div><div> 
CERTIFICATE INFORMATION:</div><div> 
</div><div>Developing with SAP Integration Suite is the discipline focused on using SAP&rsquo;s cloud-based platform to design, build, and manage secure and reliable integrations between diverse enterprise applications. This work involves creating and governing APIs, building Cloud Integration Flows, and modeling processes to ensure seamless data exchange and eliminate fragmentation across system boundaries. 
 
SAP Build makes the fast development of applications and automations easier with a simplified and streamlined builder experience, leveraging enterprise-grade scaling and security. Whether you&rsquo;re a non-technical business user or code-first developer, you can easily digitalize and automate your daily work or increase your coding efficiency.</div><div></div><div> 
HOW YOU BENEFIT:</div> 
<ul><li>
Start your journey to become an SAP Consultant;</li><li>
Gain globally-recognised associate-level SAP Certifications;</li><li>
Learn directly from SAP experts;</li><li>
Experience classroom and workshop-based training in SAP Technologies;</li><li>
Develop the soft skills needed to prepare you for successful job applications;</li><li>
Networking opportunities with the SAP Ecosystem.</li></ul><div>
WHAT WE REQUIRE FROM A CANDIDATE:</div> 
<ul><li>
Candidates must have the legal right to work in KSA.</li><li>
Candidates must be currently unemployed or employed in a part time/non-permanent role not related to career aspirations;</li><li>
Candidates must be educated to at least Bachelor level in a field related to Business Administration / Management Information Systems / Engineering / Data Science / AI</li><li>
Candidates will preferably have graduated within the last 3 years with a GPA in the top quartile &ndash; proof of this may be requested.</li><li>
Candidates must have a keen interest in starting an SAP-related career involving travel;</li><li>
Candidates should be fluent in English, both written and spoken;</li><li>
The program will commence by early January 2026 and full-time availability from 9am &ndash; 6pm from Sunday - Thursday throughout the training period is essential. The Program will last for 2 months.</li><li>
This training will take place online in a virtual live classroom format. Please ensure you have strong enough internet at home to be able to participate in this program.</li></ul>
Please share an English version of your resume while applying for this program.<div> 
We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div> 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis.</div><div></div><div> 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.</div><div></div><div> 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process.</div>

SAP Young Professionals Program KSA 2026

Clarion Technologies

<div>
 
 
 Regional Director &ndash; Middle East, Clarion Technologies
 
 
 
 
 
 
 
 
 About Clarion Technologies
 
 
 
 
 
 
 
 Clarion Technologies is an IT services company, providing customized software solutions to small &amp; medium businesses across the globe in a wide spectrum of industries, to transform and manage their business by harnessing the power of technology. We are trusted by our clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of technology. With 25+ years of expertise in Digital Transformation, we help our customers to significantly improve their business performance.
 
 
 With the use of cutting-edge technology, Agile development, and best coding practices, we are proud to offer one of the most Usable, Reliable and Secure software solutions. We are certified as CMMI level 3 company, Great Place to Work in 2019 &amp; Top Software Developers in India by Clutch. With head office in Pune, India, we have 2 state of the art delivery centers in Pune and Ahmedabad. ClarionTech Inc is the US arm of Clarion Technologies. We have proudly partnered with leading Saudi firms for over 20 years &ndash; delivering high-impact technology solutions aligned with local priorities and regulatory frameworks.
 
 
 
 
 
 
 
 Being a Clarionite
 
 
 
 
 
 
 
 In a world where technology never stands still, we understand that, Honesty, Integrity and Fairness; Customer comes first &ndash; Surpass customer expectations consistently; Pursuit of Excellence &ndash; Constantly improving ourselves, our team, our services and our products to become the best; and Collaboration, Team spirit and Sharing, lives in what we do as Clarionites as we strive to be the catalyst that makes the world work better. Being a Clarionite means you&rsquo;ll be able to learn and develop yourself and your career.
 
 
 
 
 
 
 Join us
 
 , not only to do something better, but also to attempt things you never thought possible. Are you ready to be a proud Clarionite?
 
 
 
 
 
 
 
 Role:
 
 
 We are seeking an experienced and entrepreneurial Regional Director &ndash; Delivery &amp; Accounts to lead and scale Clarion&rsquo;s operations in the region. This is a senior role responsible for driving Revenue, Profitability, Delivery Excellence and Customer Growth across Saudi Arabia.
 
 
 The ideal candidate brings a balanced blend of business acumen, delivery expertise, and leadership finesse &ndash; capable of managing mid-large accounts, collaborating with cross-functional global teams, and shaping Clarion&rsquo;s strategic roadmap in Saudi Arabia.
 
 
 If you are passionate about driving customer success, expanding market presence, and leading high-performance teams, this is your opportunity to make a lasting impact.
 
 
 
 
 
 
 
 
 
 
 What You'll Be Doing (i.e., Job Responsibilities)
 
 
 
 
 
 
 
 
 Business &amp; Growth Leadership:
 
 
 <ul>
 <li>
 Drive revenue and profitability for Clarion&rsquo;s Saudi operations.
 </li>
 <li>
 Develop and execute country-level business strategies aligned with Clarion&rsquo;s global vision.
 </li>
 <li>
 Collaborate with the global Sales and Leadership teams to acquire new customers and grow existing ones.
 </li>
 <li>
 Identify emerging opportunities in the custom software development space and contribute to the go-to-market strategy.
 </li>
 </ul>
 
 
 
 
 
 Delivery Excellence:
 
 
 
 
 
 <ul>
 <li>
 Oversee end-to-end delivery for all customer engagements in Saudi Arabia.
 </li>
 <li>
 Ensure on-time, within-budget delivery with high quality and customer satisfaction.
 </li>
 <li>
 Implement governance models, delivery frameworks, and KPIs to maintain service excellence.
 </li>
 <li>
 Collaborate closely with Technology, HR, and other cross-functional teams in India for optimal resource planning and execution.
 </li>
 </ul>
 
 
 Account Management &amp; Customer Success:
 
 
 <ul>
 <li>
 Manage strategic customer relationships at the CxO level.
 </li>
 <li>
 Identify account mining opportunities to increase wallet share and strengthen customer partnerships.
 </li>
 <li>
 Ensure continuous alignment of delivery outcomes with client business goals.
 </li>
 <li>
 Serve as the escalation point for key accounts, ensuring proactive issue resolution and client retention.
 </li>
 </ul>
 
 
 Presales &amp; Strategic Collaboration:
 
 
 <ul>
 <li>
 Support the presales and sales process through solutioning, proposal creation, and presentations.
 </li>
 <li>
 Partner with global sales teams to co-create winning proposals for new business.
 </li>
 <li>
 Represent Clarion in key customer meetings, conferences, and local industry events.
 </li>
 </ul>
 
 
 
 
 
 Leadership &amp; Culture:
 
 
 <ul>
 <li>
 Build and lead a high-performing, customer-focused local team.
 </li>
 <li>
 Foster Clarion&rsquo;s culture of collaboration, transparency, and continuous improvement.
 </li>
 <li>
 Ensure compliance with local business, legal, and operational norms.
 </li>
 </ul>
 
 
 
 
 
 
 What We Look For In You (i.e., Job Requirements)
 
 
 
 <ul>
 <li>
 18+ years of experience in IT services, with a proven track record in Delivery, Account Management, and Business Leadership.
 </li>
 <li>
 Strong experience working in Saudi / Middle East markets.
 </li>
 <li>
 Strong commercial acumen with experience in P&amp;L ownership and revenue growth.
 </li>
 <li>
 Demonstrated ability to manage CxO level customer relationships and drive account mining.
 </li>
 <li>
 Excellent collaboration and stakeholder management skills across Sales, Delivery, and Presales functions.
 </li>
 <li>
 Hands-on experience in custom software development, digital transformation, or managed services.
 </li>
 <li>
 Strategic thinker with operational agility &ndash; capable of balancing long-term vision with day-to-day execution.
 </li>
 <li>
 Exceptional communication, negotiation and presentation skills.
 </li>
 <li>
 Self-driven, adaptable, and capable of thriving in an entrepreneurial setup.
 </li>
 </ul>
 
 
 
 
 
 
 Job Location:
 
 
 Riyadh, Saudi Arabia
 
 
 
 
 
 
 
 Clarion &ndash; An Equal Opportunity Employer
 
 
 
 
 We are committed to creating a diverse and inclusive workplace. We celebrate diversity and provide an environment free from discrimination and harassment. We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Join us in building a team that reflects the diversity of the world we live in.
 
 
 
</div>

Regional Director

Explore 1607+ Business process mining consultant in Riyadh this December. Find roles across top companies and apply now to boost your career.

1607 business process mining consultant jobs IN Riyadh

Business Process & Mining Consultant

Business Process & Mining Consultant

Manager II, Risk Mining, Account Integrity

Operational Excellence Manager

Expert in natural gas liquefaction plants

SAP Young Professionals Program KSA 2026

Regional Director