business development manager Jobs in Dubai

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business systems analyst

Tiling mason

Core Responsibilities<ul><li>Workflow Mapping &amp; Optimization</li><li>Analyze current business processes</li><li>Identify inefficiencies and bottlenecks</li><li>Redesign workflows for efficiency and scalability</li><li>AppSheet Development</li><li>Build, customize, and maintain apps in AppSheet (or other no-code platforms)</li><li>Automate approvals, reporting, and data entry</li><li>SOP Documentation</li><li>Write clear step-by-step SOPs for each process</li><li>Standardize formats and make them accessible to staff</li><li>KPI Design &amp; Monitoring</li><li>Define measurable KPIs for departments/projects</li><li>Build dashboards or reports for management</li><li>Change Management</li><li>Train employees on new workflows/apps</li><li>Ensure adoption and continuous improvement</li></ul>Skills Needed<ul><li>Process Mapping Tools (Lucidchart, Visio, Miro, BPMN notation)</li><li>No-Code Platforms (AppSheet required, plus knowledge of Airtable, PowerApps, or Zoho Creator is a bonus)</li><li>Project Management (Agile basics, Jira/Trello/ClickUp)</li><li>Data Analysis &amp; Reporting (Excel/Google Sheets advanced, BI dashboards helpful)</li><li>Technical Writing (for SOPs)</li><li>Change Management &amp; Communication (to align staff and management)</li></ul>Education &amp; Background<ul><li>Education:</li><li>Bachelor&rsquo;s degree in Business Administration, Industrial Engineering, Information Systems, or Operations Management</li><li>Master&rsquo;s is optional, not required</li><li>Experience:</li><li>3&ndash;5 years in business process improvement, operations, or digital tools implementation</li><li>Prior exposure to ERP/CRM systems is a plus</li><li>Hands-on with AppSheet or similar platforms</li></ul>Relevant Certifications<ul><li>Lean Six Sigma (Green Belt or Black Belt) &rarr; process efficiency</li><li>Business Process Management (BPM) Certification</li><li>Google AppSheet Certification (Google offers training)</li><li>Project Management (PMP, PRINCE2, or Scrum Master) &rarr; nice-to-have, especially if senior</li><li>Change Management Certification (PROSCI, ADKAR) &rarr; if role is transformation-focused</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Willing to join immediately</li><li>Okay to relocate</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Business process improvement, operations: 3 years (Required)</li></ul>

Business Systems Analyst

DICETEK LLC

<div>We&rsquo;re looking for an experienced Business Analyst to support a SWIFT-related transformation program. This role involves close collaboration with product, operations, IT, compliance, and external vendors to drive requirements, testing, and successful rollout.<h3 class="jobSectionHeader">
Key Responsibilities:</h3>
 Business Requirement Management<ul><li>
Gather and analyze business and functional requirements</li><li>
Translate product strategies into actionable use cases</li><li>
Prepare BRDs, FSDs, and process maps</li><li>
Ensure alignment with compliance, audit, and finance needs</li></ul>
 Project Coordination &amp; Execution<ul><li>
Act as SPOC for BA activities in the transformation program</li><li>
Work with IT and vendors to ensure accurate implementation</li><li>
Coordinate across multiple stakeholders to drive timely delivery</li></ul>
 Testing &amp; Validation<ul><li>
Lead UAT planning, execution, and defect tracking</li><li>
Support system readiness and post-deployment validation</li><li>
Coordinate regression and end-user testing</li></ul>
 Documentation &amp; Training<ul><li>
Create SOPs, user manuals, and training material</li><li>
Deliver training to business users and operations teams</li></ul>
 Rollout &amp; Post-Implementation Support<ul><li>
Assist in pilot rollout and go-live activities</li><li>
Support issue resolution and continuous enhancement</li></ul><h3 class="jobSectionHeader">
What You Bring:</h3>
&#10004; bachelor's degree in business, Finance, Engineering, or related field
&#10004; 5+ years of BA experience, preferably in Transaction Banking / Cash Management
&#10004; Strong understanding of Payments, SWIFT, and ISO20022
&#10004; Familiarity with core banking systems, payment hubs, and digital transformation initiatives
&#10004; Project lifecycle experience &ndash; Agile and/or Waterfall
&#10004; Excellent documentation, analytical, and communication skills<h3 class="jobSectionHeader">
Preferred:</h3><ul><li>
Experience in the UAE banking sector</li><li>
Prior involvement in SWIFT and Payment Rails-related projects</li><li>
Hands-on with tools like JIRA, Confluence, Visio, Excel</li></ul>
 Location: UAE
 Joining: Immediate to 1 month
If you're excited to shape the future of payments and banking transformation, we'd love to connect.</div>

Business Analyst -Payments / SWIFT Transformation

Bahwan CyberTek

*4+ years of experience as a Business Analyst, with at least 2 years working with Oracle Fusion Cloud Applications*Strong understanding of at least one Oracle Fusion module (e.g., Financials, HCM, Procurement, or SCM*willing to travel to KSA on need basis*Arabic SpeakingJob Types: Full-time, Contract Contract length: 12 months

Business Analyst-Oracle Fusion

SAM Corporate LLC

Key Responsibilities<ul><li>Collaborate with stakeholders to gather, document, and validate business requirements.</li><li>Analyze existing processes, systems, and data to identify improvement opportunities.</li><li>Translate business requirements into functional specifications for development teams.</li><li>Support project planning, tracking, and reporting activities.</li><li>Perform data analysis to support decision-making and identify trends.</li><li>Facilitate workshops, meetings, and presentations with business and technical teams.</li><li>Maintain clear documentation, including requirement specifications, process flows, and reports.</li></ul>Skills &amp; Competencies<ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and stakeholder management abilities.</li><li>Proficiency in business analysis tools and techniques (e.g., process mapping, requirements gathering).</li><li>Ability to work effectively in cross-functional teams.</li><li>High attention to detail and organizational skills.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Information Technology, or related field.</li><li>2&ndash;4 years of experience as a Business Analyst (or relevant role).</li><li>Experience with data analysis tools (Excel, Power BI, SQL) is an advantage.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Are you currently in Dubai?</li><li>Do you have experience in the Business Analyst role? If yes, how many years?</li><li>What is your notice period?</li><li>What is your current salary?</li><li>What is your expected salary?</li><li>Do you speak Tagalog?</li></ul>

Business Analyst

Ghassan Aboud Group

<div>
 
 Founded in 1994, Ghassan Aboud Group has grown to become one of the largest conglomerates in the Middle East region, with a global business footprint spanning multiple industries and countries and a focus on &lsquo;building a better future together.
 
 
 Our diversified portfolio includes sectors such as Automotive, Retail, Healthcare, Hospitality, and Logistics. We are currently seeking a
 
 Business Analyst
 
 to join our
 
 Automotive Dealership division
 
 in Dubai.
 
 
 
 
 
 
 Job Purpose:
 
 
 
 To analyse and improve the performance of the automotive dealership&rsquo;s sales operations by providing data-driven insights, forecasting trends, and supporting decision-making to maximize revenue, efficiency, and customer satisfaction.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Sales Performance Analysis
 
 
 <ul>
 <li>
 Monitor daily, weekly, and monthly sales performance against targets (new and used vehicles).
 </li>
 <li>
 Identify sales trends across models, branches, and customer segments.
 </li>
 <li>
 Track conversion rates, enquiry sources, and lead aging to optimize the sales funnel.
 </li>
 </ul>
 
 
 Forecasting &amp; Market Insights
 
 
 <ul>
 <li>
 Prepare sales forecasts and demand planning based on historical trends and market intelligence.
 </li>
 <li>
 Conduct competitor benchmarking and market analysis to support pricing and promotional strategies.
 </li>
 </ul>
 
 
 CRM &amp; Lead Management
 
 
 <ul>
 <li>
 Analyze CRM data for lead response times, follow-up quality, and pipeline movement.
 </li>
 <li>
 Recommend improvements to lead management processes and digital campaign effectiveness.
 </li>
 </ul>
 
 
 Inventory &amp; Vehicle Allocation Analysis
 
 
 <ul>
 <li>
 Evaluate stock levels by model, color, and location to optimize inventory turnover.
 </li>
 <li>
 Support the allocation and transfer strategy between branches based on demand.
 </li>
 </ul>
 
 
 Sales Process Optimization
 
 
 <ul>
 <li>
 Map and assess the end-to-end vehicle sales process to identify bottlenecks or inefficiencies.
 </li>
 <li>
 Work with the sales team to streamline documentation, approvals, and customer touchpoints.
 </li>
 </ul>
 
 
 Reporting &amp; Dashboards
 
 
 <ul>
 <li>
 Develop and maintain dynamic dashboards for Sales Managers and leadership.
 </li>
 <li>
 Provide daily, weekly, and monthly performance reports with actionable insights.
 </li>
 </ul>
 
 
 Customer Behavior &amp; Retention
 
 
 <ul>
 <li>
 Analyze repeat purchase behavior, trade-in trends, and customer segmentation.
 </li>
 <li>
 Support loyalty programs and retention initiatives with behavioral data.
 </li>
 </ul>
 
 
 Collaboration &amp; Support
 
 
 <ul>
 <li>
 Collaborate with Sales, Finance, Marketing, and IT teams to align operational goals with business analytics.
 </li>
 <li>
 Support decision-making for new dealership openings, network expansion, and new model introductions.
 </li>
 </ul>
 
 
 
 
 
 Required Qualification and Experience
 
 
 
 3&ndash;5 years of experience in a Business Analyst, Sales Analyst, or Commercial Analyst role within:
 
 <ul>
 <li>
 Automotive dealerships or authorized distributors
 </li>
 <li>
 Automotive OEMs (supporting dealer network sales)
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 
 Strong knowledge of:
 
 <ul>
 <li>
 MS Excel (advanced) &ndash; formulas, pivot tables, dashboards
 </li>
 <li>
 Data visualization tools &ndash; Power BI, Tableau, or equivalent
 </li>
 <li>
 CRM platforms &ndash; Salesforce, AutoMate, CDK, or similar tools
 </li>
 <li>
 DMS (Dealer Management Systems) &ndash; AutoLine, Kerridge, SAP DMS, or similar
 </li>
 </ul>
 
 
 Other Competencies:
 
 
 
 Solid understanding of:
 
 <ul>
 <li>
 Automotive sales metrics (e.g., lead-to-sale conversion, retail throughput, stock aging)
 </li>
 <li>
 Demand forecasting, stock allocation, pricing and promotion analysis
 </li>
 <li>
 Customer segmentation and loyalty behavior
 </li>
 <li>
 Strong analytical thinking and business acumen
 </li>
 <li>
 Excellent presentation and stakeholder communication skills
 </li>
 <li>
 Ability to work cross-functionally with sales, marketing, IT, and operations teams
 </li>
 </ul>
 
 
 
 
 Applicants are requested to share their most recent resume
 
 
 
 
 
 
 We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary; other duties may be assigned as necessary
 
 .
 
 
 
</div>

Platinumlist

<div>About Us: Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Qatar, and Kuwait from our Dubai-based headquarters.
Your Role: We are seeking an experienced Business Analyst to join our dynamic Product team at Platinumlist, bridging the gap between business, finance, and product teams. The ideal candidate will streamline complex business processes, transforming them into clear, understandable tasks, and producing comprehensive documentation.
Key Responsibilities:<ul>
<li>Analyze and document business processes, translating business needs into clear functional requirements for the Product team.</li>
<li>Collaborate closely with B2B and B2C segments (we have different directions for vacancies: B2C &amp; B2B).</li>
<li>Gather and interpret complex business requirements from stakeholders and convert them into detailed product system specifications and actionable development tasks.</li>
<li>Prepare clear technical documentation, including user stories, process diagrams, and user scenarios.</li>
<li>Facilitate effective communication between business stakeholders, financial teams, and product/development teams.</li>
</ul>Requirements<ul>
<li>Proven experience (3+ years) as a Business/System Analyst in IT or digital product teams, preferably B2C/B2B E-com, Ticketing, Travel;</li>
<li>Excellent analytical and critical thinking skills.</li>
<li>Proficient with process modeling tools.</li>
<li>Familiarity with task trackers (Jira, Trello), business intelligence (BI) tools (Power BI, Tableau), and business-process modeling systems (Camunda, BPMN).</li>
<li>Experience with both B2B and B2C products is a plus.</li>
<li>English and Russian proficiency level: B2 or higher.</li>
<li>Solid knowledge of SQL will be an advantage.</li>
</ul>Benefits
Why Join Us:<ul>
<li>Be part of an innovative ticketing platform impacting both B2B and B2C markets.</li>
<li>Engage directly in shaping and improving user experience and business processes.</li>
<li>Enjoy significant professional growth opportunities, including potential advancement into product management or leadership roles.</li></ul></div>

Business Analyst/System Analyst

GSSTech Group

<div>The Business Analyst at GSSTech Group will play a pivotal role in bridging the gap between business needs and technical solutions. This position involves analysing business processes, identifying areas for improvement, and supporting the implementation of projects that enhance productivity and efficiency. The successful candidate will collaborate with diverse stakeholders, gather and document requirements, and ultimately contribute to the successful delivery of IT solutions that meet both current and future business goals.
Responsibilities
Requirement Gathering:<ul><li>Work closely with stakeholders to gather, document, and prioritize business requirements.</li><li>Conduct interviews and workshops to elicit detailed user needs and expectations.</li><li>Assist in defining Business &amp; non-functional requirements and perform impact analysis for proposed changes.</li></ul>
Process Analysis:<ul><li>Evaluate existing business processes to identify inefficiencies and recommend solutions.</li><li>Develop process maps and workflows that outline the current and future states of business operations.</li></ul>
Documentation:<ul><li>Prepare clear and comprehensive business analysis documents, including BRDs, functional specifications, and user stories.</li><li>Maintain accurate project documentation throughout the lifecycle.</li></ul>
Stakeholder Communication:<ul><li>Act as a key point of contact between the business units and the technical team, ensuring clear and effective communication.</li><li>Conduct regular meetings to provide project updates and gather feedback.</li></ul>
Testing and Validation:<ul><li>Assist in the development of test cases and support user acceptance testing to ensure solutions meet business requirements.</li><li>Recommend adjustments and improvements based on testing feedback.</li></ul>
Data Analysis:<ul><li>Analyse data to identify trends and opportunities for improving business processes.</li><li>Prepare insightful reports and presentations for management.</li></ul>
Training and Support:<ul><li>Provide training and support to end-users, facilitating effective use of new systems and processes.</li></ul>
Requirements
Experience:<ul><li>3-5 years of experience as a business analyst or in a related field, preferably within the technology or financial services sector.</li></ul>
Education:<ul><li>Bachelor&rsquo;s degree in Business Administration, Information Technology, or a related field.</li></ul>
Skills:<ul><li>Strong analytical skills with the ability to provide insights based on data analysis.</li><li>Excellent verbal and written communication skills.</li><li>Proficiency in business analysis and project management tools (e.g., JIRA, Confluence).</li><li>Ability to facilitate workshops and identify business needs effectively.</li></ul>
Knowledge:<ul><li>Basic understanding of business process modelling and improvement techniques.</li><li>Familiarity with agile methodologies and project management.</li></ul>
Attributes:<ul><li>Detail-oriented with strong organizational skills.</li><li>Ability to manage multiple tasks and work collaboratively in a team environment.</li><li>Proactive attitude and a desire for continuous learning and improvement.</li></ul>
Benefits<ul>
<li>Opportunity to work with a leading bank in the UAE
</li><li>Competitive compensation package
</li><li>Exposure to cutting-edge banking technologies and digital transformation initiatives
</li><li>Collaborative work environment with cross-functional teams
</li><li>Long-term project stability and career growth opportunities</li></ul></div>

Explore 3748+ Business systems analyst in Dubai this September. Find roles across top companies and apply now to boost your career.

3748 business systems analyst jobs IN Dubai

Business Systems Analyst

Business Analyst -Payments / SWIFT Transformation

Business Analyst-Oracle Fusion

Business Analyst

Business Analyst

Business Analyst/System Analyst

Business Analyst