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business analyst – planning and support (uae nationals only) Jobs in Dubai

business systems analyst

Jorofy Private Limited

Muscat, Oman Onsite (Relocation Mandatory)Business Analyst &ndash; Wholesale Banking SystemsTo support Wholesale Banking transformation and system enhancement initiatives by acting as a liaison between business stakeholders, IT teams, and vendors, ensuring accurate requirement gathering, solution alignment, and successful delivery of Wholesale Banking systems.Key Responsibilities<ul><li>Support Wholesale Banking transformation and system enhancement initiatives.</li><li>Act as liaison between business stakeholders, IT teams, and vendors.</li><li>Elicit and document business, functional, and non-functional requirements.</li><li>Prepare BRDs, functional specifications, and user stories.</li><li>Develop process maps, workflows, use cases, and data flow diagrams.</li><li>Facilitate workshops, walkthroughs, and requirement sign-off sessions.</li><li>Ensure requirements align with business strategy and IT architecture.</li><li>Collaborate with Operations, Risk, Compliance, and Finance teams.</li><li>Support SIT and UAT planning, execution, and defect resolution.</li><li>Validate test cases and clarify requirements during testing cycles.</li><li>Manage change requests and perform impact assessments.</li><li>Ensure compliance with regulatory, security, and performance standards.</li><li>Maintain documentation traceability and version control.</li><li>Support production rollout and post-implementation stabilization.</li><li>Build strong stakeholder relationships and resolve requirement gaps.</li></ul>Qualification and Skills :<ul><li>Minimum of 5+ years of experience as a Business Analyst in banking or financial services preferably in Oman or GCC</li><li>Strong exposure to Wholesale Banking systems, including Corporate and Business Banking, Transaction Banking, Trade Finance, and Lending</li><li>Experience working with vendor-led implementations and internal IT delivery teams</li><li>Hands-on involvement in UAT, change management, and production rollout support</li><li>Business Analysis certification (CBAP, CCBA, PMI-PBA, or equivalent) &ndash; Preferred</li></ul>Apply at:careers@enums.coJob Type: Full-timeJob Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Business Analyst (Wholesale Banking Systems): 5 years (Required)</li></ul>Work Location: In person

Business Analyst (Wholesale Banking Systems)

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5><div>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers Fly Better. 
</div> 
 
We are seeking a Business Analyst to support the delivery of a ERP transformation program, replacing multiple existing finance systems with a unified platform across several companies. The role will work closely with a Business Process Lead, to support the design, documentation and implementation of standardised finance and procurement processes. 
 
This is a 36-month fixed-term contract based in Dubai, with 5 days per week in the office.
In this role, you will:
<ul><li>Support the Business Process Lead in documenting current (as-is) and defining future (to-be) finance and procurement processes as part of the ERP implementation.
</li><li>Gather, analyse, and document business requirements, translating them into clear functional specifications for the ERP implementation team.
</li><li>Develop and maintain process documentation, workflows, and business scenarios aligned with design standards and program governance.
</li><li>Participate in design workshops and support the evaluation of ERP solutions to ensure alignment with standardise processes.
</li><li>Assist with testing activities, including preparation of test scenarios, coordination of user acceptance testing (UAT), and support in resolving functional issues.
</li>Work closely with stakeholders across finance, procurement, IT and implementation partners to ensure readiness for deployment and successful adoption across participating entities. 
<li>
</li></ul> 
<h5 class="jobSectionHeader">Qualification
</h5>To be considered for this role, you must meet the below requirements: 
 
<ul><li>Degree or Honours (12+3 or equivalent) in Business, Finance, Accounting, Information Systems, Supply Chain, or a related discipline.
</li><li>5+ Years professional experience working as a Business Analyst within large-scale ERP or enterprise transformation programmes.
</li><li>Strong understanding of Finance and Procurement processes.
</li><li>Ability to analyse, document and improve finance and procurement processes, translating operational needs into structured process flows and requirements.
</li><li>Experience working with Cloud-based ERP platforms, supporting requirements definition, process mapping, and functional design.
</li><li>Ability to work effectively with multiple stakeholders across finance, procurement, IT and implementation partners facilitating workshops and ensuring alignment across multiple entities.
</li><li>Ability to identify process gaps, assess impacts, and support the resolution of functional issues during design, build and testing phases.
</li>Experience supporting system integration testing and user acceptance testing, including development of test scenarios and validation of system functionality against business requirements. 
<li>
</li></ul> 
Leadership Role: No
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary, alongside travel benefits that are exclusive to our industry, including discounted flights and hotel stays around the world. This role also offers an excellent leave and healthcare package, transport benefits, life insurance, and more. 
 
Discover what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our careers website: www.emirates.com/careers</div>

Business Analyst

Port Said Financial Services

We're looking for a strategic and analytical Business Analyst to join our team at Port Said IFF. You'll work closely with stakeholders to identify opportunities, optimize processes, and support data-driven decision-making in a dynamic international finance environment.What You'll Do<ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements.</li><li>Translate business needs into technical specifications and functional solutions.</li><li>Analyze financial and operational data to identify trends, risks, and opportunities.</li><li>Develop reports, dashboards, and presentations to support strategic initiatives.</li><li>Support project management activities, ensuring timely delivery of solutions.</li><li>Work with investment, trade finance, and operations teams to improve workflows.</li><li>Conduct market research and competitor analysis to inform business strategy.</li><li>Assist in developing business cases for new products, services, or investments.</li><li>Ensure alignment between business objectives and technology solutions.</li></ul>What You'll Bring<ul><li>Bachelor's degree in Business Administration, Finance, Economics, or related field.</li><li>3-5 years of experience as a Business Analyst, preferably in finance or investment.</li><li>Strong analytical and problem-solving skills.</li><li>Proficiency in data analysis tools (Excel, SQL, Power BI, Tableau).</li><li>Knowledge of financial services, trade finance, or investment banking is highly preferred.</li><li>Experience with process modeling and documentation (Visio, Lucidchart).</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to work independently and in cross-functional teams.</li><li>Fluency in English and Arabic required.</li></ul>Why Join Us?<ul><li>Competitive compensation and benefits package.</li><li>Opportunity to work in a dynamic international finance environment.</li><li>Professional growth and development opportunities.</li><li>Strategic location at the crossroads of global trade.</li></ul>نوع الوظيفة: دوام كاملالراتب المدفوع: AED٨٬٥٠٠٫٠٠&nbsp;لكل شهرموقع العمل: على الطريق

The Cigna Group

<div>Engaging with business stakeholders to elicit and define business project scope, business requirements and workflows as related to assigned projects or new intake items. The successful candidate in this position will have good work experience and a desire to work in a culturally diverse organization. This position will report into the business and is not an IT Business/Systems Analyst position.
Main Duties/Responsibilities:
Lead and manage complex projects independently, ensuring timely delivery and adherence to project goals. Document all detailed business requirements within internally approved systems using Scaled Agile Methodology (Composing Epics) Engage with senior business leads to understanding new project scope, creating scope statements and detail scope requirements as required for the portfolio and project intake process. Document and oversee system integration requirements involving legacy platforms, third party solutions by acting as a liaison between business units and technology teams ensuring clear communication and delivery. Build an extensive knowledge of business operation to analyze current work procedures and practices. Investigate, evaluate and report alternative solutions to business needs ensuring compliance with the regulatory standards and enterprise architecture guidelines. Collaborate closely with IT Business Systems Analysts to ensure business processes align with technology solutions. Will participate in some systems analysis design sessions as needed. Lead the user acceptance test cases in collaboration with business stakeholders. Oversee the execution of user acceptance testing ensuring thorough validation of business requirements. Monitor, track and report UAT defects while coordinating with the QA test team for defect remediation and ensuring timeline resolution.
Experience/Qualifications Required:<ul><li>
Bachelor&rsquo;s degree in business, finance, information management or a related discipline. A Master&rsquo;s degree is preferred.</li><li>
5-10 years of business analysis work preferably in insurance or financial services sector with a proven track record of leading complex projects.</li><li>
Extensive experience in the analysis and interpretation of business requirements across all aspects of transacting insurance or financial services business.</li><li>
In depth understanding of UAE insurance market and regulations.</li><li>
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.</li><li>
Proven ability to lead the analysis and support of the production of project proposals or business cases.</li><li>
Demonstrate expertise in the business process re-engineering and optimization.</li><li>
Experience creating user acceptance testing documentation and leading UAT process</li><li>
Must be a proactive self-starter capable of planning and leading work sessions with minimal oversight</li><li>
Advanced proficiency in business analysis techniques such as process modeling, root cause analysis, data modeling, process mapping, and traceability.</li><li>
Deep knowledge and experience in Scaled Agile Framework and Agile methodologies.</li></ul>
Skills Required:<ul><li>
Exceptional communication skills both verbal and written with a ability to convey complex information</li><li>
Eagerness to continuously learn and adapt to new business processes and technologies.</li><li>
Strong Interpersonal skills</li><li>
Proven ability to work effectively in teams,</li><li>
Customer Focus - internal/external</li><li>
In depth business/product knowledge</li><li>
Excellent Organizational skills</li><li>
Advance time management</li><li>
Strong Negotiation skills</li><li>
Decisive Decision making</li><li>
Advanced proficiency in Microsoft applications &ndash; Word, Excel, Project, Visio</li><li>
Extensive Experience in usage of Jira, Azure Dev Ops Platforms</li><li>
Strong problem identification and problems solving skills.</li><li>
Knowledge of Scaled Agile framework</li><li>
Six sigma certifications would be a plus</li><li>
Advanced Data analysis and Interpretation</li><li>
Critical Thinking abilities</li></ul>
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</div>

Operating Effectiveness Lead Analyst/Business Analyst

Raqmiyat

<div><div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>03/02/2026
</div></div><div>Job Type
<div>Full time
</div></div><div>Job Opening Status
<div>In-progress
</div></div><div>Work Experience
<div>5+ years
</div></div><div>Industry
<div>Banking
</div></div><div>City
<div>Dubai
</div></div><div>State/Province
<div>Dubayy (Dubai)
</div></div><div>Country
<div>United Arab Emirates
</div></div><div>Zip/Postal Code
<div>337-1500
</div></div></ul></div><div><h3 class="jobSectionHeader">About Us</h3>
<div><div>Raqmiyat is a UAE-based IT and digital transformation company specializing in consulting, staffing, and enterprise technology solutions. We empower banking, government, and enterprise clients across the Middle East to achieve their digital objectives.</div> 
</div><h3 class="jobSectionHeader">Job Description</h3>
<div><h3 class="jobSectionHeader">Role Summary</h3> 
We are looking for an experienced Senior Business Analyst to contribute to large-scale transformation and modernization initiatives within the banking sector. This role will focus on translating business needs into technology-driven solutions while ensuring regulatory compliance, operational efficiency, and successful delivery of strategic programs. 
The ideal candidate brings strong analytical expertise, solid exposure to banking operations, and hands-on experience managing the full business analysis lifecycle across complex financial environments.<h3 class="jobSectionHeader"> 
Key Responsibilities 
</h3><h4 class="jobSectionHeader">
Business Analysis &amp; Requirement Management</h4><ul><li> 
Lead requirement discovery activities through stakeholder discussions, workshops, and business process reviews.</li><li> 
Capture, analyze, and document business and functional requirements, including user stories and non-functional specifications.</li><li> 
Create process flows, use cases, workflow diagrams, and data mappings to support solution design.</li><li> 
Maintain end-to-end traceability of requirements throughout project delivery.</li><li> 
Ensure alignment between business objectives, regulatory expectations, and technical feasibility.</li></ul><h4 class="jobSectionHeader"> 
Banking Domain Knowledge</h4><ul><li> 
Apply domain expertise across areas such as Retail Banking, Corporate Banking, Payments, Digital Channels, Treasury, and Trade Finance.</li><li> 
Understand operational processes, business rules, and compliance considerations within banking environments.</li><li> 
Support adherence to UAE regulatory standards including Central Bank regulations, AML/CFT controls, KYC processes, risk governance, and reporting obligations.</li><li> 
Exposure to Lending, Cards, or Islamic Banking frameworks is considered beneficial.</li></ul><h4 class="jobSectionHeader"> 
Project Delivery &amp; Solution Enablement</h4><ul><li> 
Work closely with Technology, Operations, Risk, Compliance teams, and external vendors.</li><li> 
Participate in solution design discussions and validate business alignment of proposed systems.</li><li> 
Support integration initiatives including API and middleware-based implementations.</li><li> 
Assist in SIT and UAT phases through test planning, scenario preparation, and defect tracking.</li><li> 
Contribute to deployment readiness and post-implementation assessments.</li></ul><h4 class="jobSectionHeader"> 
Process Improvement &amp; Transformation</h4><ul><li> 
Analyze existing workflows to identify improvement and automation opportunities.</li><li> 
Recommend enhancements aligned with industry best practices and digital transformation goals.</li><li> 
Support initiatives involving platform upgrades, workflow automation, and system integrations.</li></ul><h4 class="jobSectionHeader"> 
Stakeholder &amp; Vendor Collaboration</h4><ul><li> 
Engage cross-functional stakeholders to clarify scope, priorities, and requirements.</li><li> 
Assist with RFP/RFI preparation and vendor evaluation activities.</li><li> 
Communicate risks, dependencies, and project impacts clearly to stakeholders.</li><li> 
Facilitate collaboration and informed decision-making across teams.</li></ul><div></div><h3 class="jobSectionHeader"> 
Requirements</h3><h4 class="jobSectionHeader">
Technical Skills</h4><ul><li> 
Understanding of core banking and digital banking ecosystems.</li><li> 
Working knowledge of SQL and relational database concepts.</li><li> 
Experience with Agile collaboration tools (e.g., JIRA, Confluence, Azure DevOps).</li><li> 
Familiarity with APIs, integrations, middleware, and workflow platforms.</li><li> 
Ability to perform data analysis, reconciliation, and issue investigation.</li><li> 
Experience working within Agile and/or Waterfall delivery models.</li></ul><h4 class="jobSectionHeader"> 
Core Competencies</h4><ul><li> 
Strong analytical thinking and structured problem-solving ability.</li><li> 
Excellent documentation and stakeholder communication skills.</li><li> 
High attention to accuracy and quality.</li><li> 
Ability to manage multiple priorities in fast-paced environments.</li><li> 
Proactive ownership and delivery-focused mindset.</li></ul><h3 class="jobSectionHeader"> 
Experience Requirements</h3><ul><li> 
Minimum 8+ years of Business Analysis experience within Banking or Financial Services.</li><li> 
Expertise in at least one major banking domain (Retail, Corporate, Digital Banking, Treasury, or Payments).</li><li> 
Demonstrated experience managing end-to-end BA activities and stakeholder workshops.</li><li> 
Experience working across multi-team and vendor-driven environments.</li><li> 
Exposure to core banking transformation or large-scale system implementation programs is highly desirable.</li></ul><h3 class="jobSectionHeader"> 
Education &amp; Certifications</h3><ul><li> 
Bachelor&rsquo;s degree in Information Systems, Computer Science, or a related field.</li><li> 
CBAP certification is advantageous but not mandatory.</li><li> 
Agile/Scrum, PMP, or Business Process Management certifications are a plu</li></ul></div></div></div>

Business Analyst - Banking

OneAsset

<div>OneAsset is a regulated Real-World Asset (RWA) platform designed for compliant on-chain tokenisation, yield distribution, secondary trading, and governance of real estate and private assets. Built as a modular system, OneAsset operates under strict requirements for precision, auditability, and regulatory clarity. Consequently, product documentation and execution quality are treated as system-critical components.
<h4 class="jobSectionHeader">
Role Overview</h4>

The Product Manager / Business Analyst is a hybrid execution role responsible for converting OneAsset's product vision, canonical rules, and compliance constraints into clear, testable, and engineer-ready specifications.

The objectives of this role are to:
<ul>
<li>Eliminate ambiguity between strategic intent and technical implementation.
</li>
<li>Protect delivery velocity without sacrificing system correctness.
</li>
<li>Ensure that MVP and post-MVP features are coherent, auditable, and scalable.
</li>
</ul>This is a hands-on product execution role with direct accountability for delivery quality, rather than a &quot;roadmap-only&quot; PM or a &quot;documentation-only&quot; BA position.
<h4 class="jobSectionHeader">
Core Responsibilities</h4>

1. Product Scope &amp; Flow Ownership
<ul>
<li>Define and document end-to-end product flows, including property listings, wallet onboarding, portfolio visibility, and settlement states.
</li>
<li>Ensure all flows explicitly define preconditions, user actions, system responses, and state transitions.
</li>
<li>Maintain a clear distinction between MVP scope, Alpha/Beta extensions, and Mainnet-ready behavior.
</li>
</ul>2. Business Analysis &amp; Requirements Definition
<ul>
<li>Translate product intent into functional requirements, business rules, and acceptance criteria.
</li>
<li>Ensure every ticket specifies &quot;happy path&quot; and &quot;non-happy path&quot; behaviors, error states, and data dependencies.
</li>
<li>Proactively identify edge cases, compliance-driven constraints, and cross-module dependencies to prevent undefined behaviors.
</li>
</ul>3. Delivery Enablement &amp; Cross-Team Alignment
<ul>
<li>Serve as the single source of truth for product logic and behavior.
</li>
<li>Collaborate daily with Frontend (UI states), Backend/Blockchain (logic sequencing), Design (intent clarity), and QA (testability).
</li>
<li>Resolve ambiguities early in the lifecycle to avoid late-stage rework.
</li>
</ul>4. Compliance &amp; Audit Readiness
<ul>
<li>Ensure product behaviour accurately reflects KYC/KYB outcomes, tier gating, and jurisdictional constraints.
</li>
<li>Support regulatory and audit walkthroughs by maintaining clear flow documentation and ensuring consistent product behavior.
</li>
<li>Flag risks or logic inconsistencies early to the CPO and Compliance teams.
</li>
</ul>5. QA Enablement &amp; Defect Triage
<ul>
<li>Empower the QA team by providing clear acceptance criteria, defined state matrices, and expected outcomes per scenario.
</li>
<li>Participate in defect triage by assessing user/compliance impact and prioritizing fixes based on launch risk.
</li>
<li>Ensure all bug fixes align with the original product intent.
</li>
</ul><h4 class="jobSectionHeader">Phase-Specific Focus</h4>
<ul>
<li>Launch Phase (March &ndash; April): Lock current scope and flows immediately; prevent scope creep while ensuring the system is fully operable rather than &quot;demo-only.&quot;
</li>
<li>Post-Launch Mainnet (May &ndash; July): Maintain continuity of product logic as new modules are added; ensure Alpha/Beta features extend existing behaviors cleanly.
</li>
</ul><h4 class="jobSectionHeader">Experience &amp; Skills Required</h4>

Required:
<ul>
<li>4&ndash;8+ years of experience in a PM, BA, or hybrid PM/BA role.
</li>
<li>Proven experience working alongside engineering and design teams on complex, state-driven systems.
</li>
<li>Strong ability to write precise technical requirements and think critically about edge cases.
</li>
<li>Excellent written and verbal communication skills.
</li>
</ul>Preferred:
<ul>
<li>Experience in Fintech, Web3, DeFi, or regulated financial products.
</li>
<li>Familiarity with digital wallets, custody solutions, or institutional financial workflows.
</li>
<li>Experience supporting audit-ready or regulator-facing product documentation.</li></ul></div>

Product Manager / Business Analyst

Sobha Realty

We are looking for an experienced and analytical Business Analyst to support strategic decision-making across sales, revenue, customer experience, and operations within our real estate portfolio.Key Responsibilities : Business Performance Analytics<ul><li>Analyze sales, revenue, collections, cancellations, and customer lifecycle performance.</li><li>Study booking trends, conversion ratios, and revenue leakage.</li><li>Support pricing, forecasting, and inventory release strategies.</li><li>Conduct project-wise profitability and margin analysis.</li></ul>Revenue &amp; Financial Insights<ul><li>Track cash flow forecasts, collection efficiency, aging, and overdue trends.</li><li>Highlight revenue risks and propose corrective actions.</li><li>Support budgeting, planning, and forecasting.</li><li>Monitor ROI and financial health for each project.</li></ul>Customer &amp; CRM Analytics<ul><li>Analyze customer journey metrics from lead to handover.</li><li>Monitor NPS, complaints, and service turnaround times.</li><li>Identify churn indicators and suggest retention strategies.</li><li>Perform segmentation: investor vs end-user, region, ticket size, etc.</li></ul>Market &amp; Competitive Intelligence<ul><li>Benchmark with market competitors and analyze pricing trends.</li><li>Study demand-supply dynamics and absorption rates.</li><li>Provide insights for market positioning and competitive strategy.</li></ul>Operational &amp; Process Intelligence<ul><li>Identify process gaps impacting TAT, collections, or customer satisfaction.</li><li>Build and automate analytics dashboards (Salesforce / Power BI / Tableau).</li><li>Recommend improvements in CRM and backend operational workflows.</li></ul>Executive Reporting &amp; Dashboards<ul><li>Design and manage dashboards for CXOs and business heads.</li><li>Present monthly business reviews with actionable insights.</li><li>Create KPI scorecards aligned with business objectives.</li></ul>Desired Candidate Profile<ul><li>Strong analytical, reporting, and problem-solving skills.</li><li>4-7 years of Hands-on experience with analytics tools (Salesforce, Power BI, Tableau).</li><li>Background in real estate analytics preferred.</li><li>Ability to transform data into clear business insights.</li><li>Excellent communication and presentation skills.</li></ul>Job Type: Full-timePay: From AED8,000.00 per month

Explore 2299+ Business systems analyst in Dubai this March. Find roles across top companies and apply now to boost your career.

2299 business systems analyst jobs In Dubai

Business Analyst (Wholesale Banking Systems)

Business Analyst

Business Analyst

Operating Effectiveness Lead Analyst/Business Analyst

Business Analyst - Banking

Product Manager / Business Analyst

Business Analyst