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business unit manager (physical security)

business unit manager physical security

EELAF

<div>
 About EELAF
 
 EELAF is expanding its Physical Security portfolio and channel footprint across key markets. We&rsquo;re hiring a
 
 Business Unit Manager &ndash; Physical Security
 
 to own the P&amp;L, build a high-performing sales structure, grow the channel, and drive scalable distribution growth&mdash;while ensuring strong vendor alignment and solid project support.
 
 Role Purpose
 
 The Business Unit Manager will lead EELAF&rsquo;s Physical Security business unit end-to-end:
 
 strategy, revenue, margin, channel development, team leadership, vendor management, and operational execution
 
 (forecasting, pricing, pipeline, and delivery coordination). This is a leadership role with direct impact on growth and market positioning.
 
 Key Responsibilities1) Business Ownership (P&amp;L + Strategy)
 <ul>
 <li>
 Own BU
 
 revenue, gross margin, operating plan, and quarterly growth targets
 
 .
 </li>
 <li>
 Build and execute a
 
 go-to-market strategy
 
 : segments, verticals, pricing, bundles, and promotions.
 </li>
 <li>
 Set annual business plan and manage monthly reviews (forecast, variance, corrective actions).
 </li>
 </ul>
 2) Channel Development &amp; Market Expansion (Core Priority)
 <ul>
 <li>
 Build and grow a strong network of
 
 system integrators, installers, resellers, and consultants
 
 .
 </li>
 <li>
 Design channel programs:
 
 partner tiers, rebates, deal registration, MDF/co-marketing
 
 , and training.
 </li>
 <li>
 Expand presence in key verticals:
 
 commercial, retail, hospitality, healthcare, education, industrial, and government
 
 .
 </li>
 </ul>
 3) Sales Leadership &amp; Pipeline Management
 <ul>
 <li>
 Lead a team of sales/account managers + presales (as applicable).
 </li>
 <li>
 Drive CRM discipline and pipeline governance:
 
 coverage ratio, conversion, win rate, aging control
 
 .
 </li>
 <li>
 Manage key accounts and high-value opportunities directly.
 </li>
 </ul>
 4) Vendor &amp; Portfolio Management
 <ul>
 <li>
 Manage vendor relationships:
 
 targets, rebates, price lists, supply planning, certifications, and escalations
 
 .
 </li>
 <li>
 Optimize portfolio (good/better/best), push strategic lines, and manage lifecycle (EOL, replacements).
 </li>
 <li>
 Coordinate demand planning with supply chain to avoid stockouts/overstock.
 </li>
 </ul>
 5) Technical &amp; Project Support Alignment
 <ul>
 <li>
 Ensure proper technical positioning:
 
 VMS, NVRs, analytics, access control, intercom, intrusion
 
 .
 </li>
 <li>
 Work closely with presales/engineering to ensure correct design, BOMs, and proposal quality.
 </li>
 <li>
 Align with operations for delivery commitments and customer satisfaction.
 </li>
 </ul>
 Required Qualifications
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering (Electrical / Communications / IT) or similar.
 </li>
 <li>
 
 10+ years
 
 in Physical Security (CCTV, Access Control, VMS, ELV) with proven commercial leadership.
 </li>
 <li>
 Strong experience in
 
 distribution/channel business
 
 (preferred) or large SI with channel exposure.
 </li>
 <li>
 Proven ability to lead teams and deliver growth with healthy margins.
 </li>
 <li>
 Strong negotiation skills with vendors and key accounts.
 </li>
 <li>
 Comfortable with CRM/ERP workflows (Odoo experience is a plus).
 </li>
 </ul>
 What Success Looks Like (KPIs)
 <ul>
 <li>
 Revenue growth and
 
 GM% improvement
 
 vs plan.
 </li>
 <li>
 Partner network growth (active partners, quarterly productivity).
 </li>
 <li>
 Pipeline coverage, win rate, and forecast accuracy.
 </li>
 <li>
 Healthy inventory turns and reduced slow-moving stock.
 </li>
 <li>
 Vendor program attainment (rebates, targets, certifications).
 </li>
 </ul>
 Why Join EELAF
 <ul>
 <li>
 You&rsquo;ll own the BU with real authority and measurable impact.
 </li>
 <li>
 Fast-growing environment with expansion opportunities.
 </li>
 <li>
 Strong platform to build a scalable channel engine and a respected market presence.
 </li>
 </ul>
 
 
 
</div>

Business Unit Manager (Physical Security)

Grifols Egypt for Plasma Derivatives (GEPD)

<div>
 
 
 Job objective
 
 
 
 
 General Services Specialist is responsible for overseeing the day-to-day operations (Janitorial, security, pest control, etc..) of the company's Sites.
 
 
 
 Key responsibility
 
 
 
 <ul>
 <li>
 Assist the General Services manager in planning, organizing, and coordinating functions relating to the operation.
 </li>
 <li>
 Monitor expenses and budget in line with General Services Manager.
 </li>
 <li>
 Provide recommendations and suggestions for improvements in any aspects relating to increased performance
 </li>
 <li>
 Train service staff &amp; DCs staff, as necessary regarding safety &amp; security matters, and ensure policies and procedures are followed
 </li>
 <li>
 Keep up to date with emergency situations in sites
 </li>
 <li>
 Coordinates with different departments to achieve optimal work environment across
 
 
 
 </li>
 </ul>
 
 Professional Experience Required
 
 
 
 
 Minimum 3 years of Proven experience in working in Security, Janitorial operations, and administrative fields (office supplies, Buffet Supplies, ....).
 
 
 
 
 Computing Skills
 
 
 
 
 
 Proficient in Microsoft Office.
 
 
 
 
 
 Personal Skills
 
 
 
 <ul>
 <li>
 Excellent oral and written communication skills
 </li>
 <li>
 Physical capability of standing &amp; moving for long hours
 </li>
 <li>
 Strong problem-solving
 
 
 
 </li>
 </ul>
 
 
 Languages
 
 
 
 
 Fluent written and spoken English and Arabic.
</div>

General Services Specialist

Medtronic

<div>
 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You&rsquo;ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
 
 
 
 A Day in the Life
 
 
 
 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You&rsquo;ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
 
 
 Direct contact person for all customer orders management within the region for all of Medtronic Arabia&rsquo;s Business units and for Medtronic International Customer Care &amp; Supply Chain group, concerning sales / purchase orders proceeding and relative documentation preparation. Working in close cooperation with the Customer Care &amp; Supply Chain Manager, Business Unit Managers and Finance Manager. Support sales activities and contributes to structural improvement projects. The job requires good knowledge of Incoterms, customs clearance and certification procedures, understanding of products flow through third party logistic suppliers to the transit warehouses and final customers. The job requires excellent communication skills. The challenge is getting to know the customer, complying with their specific requirements and take care of their needs.
 
 
 
 Responsibilities may include the following and other duties may be assigned:
 
 
 
 <ul>
 <li>
 Represents company to external and internal customers, Process and follow up on customer orders in compliance with current policies, procedures, and work instructions, Monitor and follow up on financial (payment) situations, ensuring fulfillment of contractual terms by customers in close collaboration with the Finance department and Business Unit Managers, Support sales contracts and related documentation, Develop and maintain close day-to-day relationships with distributors and service providers, Maintain accurate Customer and Material Master Files, Collaborate with Customers and Business Unit Managers to identify and implement structural process improvements.
 </li>
 <li>
 Manage web-based ordering or registrations, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders.
 </li>
 <li>
 Manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels.
 </li>
 <li>
 Management of customer complaints and return process, Coordination on warranty issues, Maintenance of return acceptance criteria, Follow up on Distribution Hold Notifications and the return of hold products to Medtronic suppliers.
 </li>
 <li>
 Support organizing of excellent, efficient third-party warehousing &amp; distribution operations.
 </li>
 <li>
 Support of establishing of effective quality management system.
 
 
 
 </li>
 </ul>
 
 Required Knowledge and Experience:
 
 
 
 <ul>
 <li>
 Minimum 2 years work experience in Order Management / Customer Service in a multinational company. Work experience in Medical Device or Pharma
 </li>
 <li>
 SAP
 </li>
 <li>
 MS Office (Excel)
 </li>
 <li>
 Excellent communication skills and relationship-building abilities
 </li>
 <li>
 Wiling to Travel
 
 
 
 </li>
 </ul>
 
 Physical Job Requirements
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
 
 
 
 Benefits &amp; Compensation
 
 
 
 
 Medtronic offers a competitive Salary and flexible Benefits Package
 
 
 
 A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 
 
 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
 
 
 
 About Medtronic
 
 
 
 We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
 
 
 Our Mission &mdash; to alleviate pain, restore health, and extend life &mdash; unites a global team of 95,000+ passionate people.
 
 
 We are engineers at heart&mdash; putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
 
 
 Learn more about our business, mission, and our commitment to diversity here
</div>

Associate Customer Service Specialist

ACCA Careers

<div>
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 The Finance Manager ensures compliance with accounting standards for Accounts Receivable, oversees the accuracy of revenue, debt provision, and billing entries, and coordinates with the shared services team for posting. The role involves monitoring Accounts Receivable balances, identifying discrepancies, reporting exceptions, and managing security deposit deviations, refunds, credit balances, and unit sale handovers.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Review periodic invoicing and revised billing to CFC clients and tenants related to (rent &amp; service charge)
 </li>
 <li>
 Review the monthly utilities invoicing to CFC clients and tenants.
 </li>
 <li>
 Review tenants&rsquo; sales against the audit certificates and calculate turnover.
 </li>
 <li>
 Review Property tax against property tax report and send to shared service team to book the property tax.
 </li>
 <li>
 Prepare all revenue accruals.
 </li>
 <li>
 Approving units&rsquo; clearance for unit sales handover and reconcile actual handed over units Vs. actual recognized revenue.
 </li>
 <li>
 Reconcile Lease contracts Vs recognized Revenue.
 </li>
 <li>
 Preparing and calculate post-dated cheques NPV and related Journal entries to be sent to shared service team for recording.
 </li>
 <li>
 Review system workflows (new leases, renewals, amendments, and terminations) and send comments to Financial Controller.
 </li>
 <li>
 Manage internal auditors and external auditors.
 </li>
 <li>
 Prepare and review on monthly basis the aging report, legal and critical cases&rsquo; provision for bad debt.
 </li>
 <li>
 Review intermediate accounts (i.e. tenant deposits - other debtor / unearned income / security deposit) for any required adjustments or booking.
 </li>
 <li>
 Respond to line manager&rsquo;s special assignment.
 </li>
 <li>
 Respond to business and other departments queries and requests for invoices. Proformas invoices and E-invoices.
 </li>
 <li>
 Follow up , highlight and provide prompt solutions for any billing issues related to both ERP system and tax portal for uploading E-invoices.
 </li>
 <li>
 Conduct weekly, month-end, quarter-end and year-end meetings with shared service order to cash team to review closing tasks and ensure to maintain the monthly, quarter and year end closing group and local deadlines.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Minimum 6+ years of experience in Accounts Receivable across diverse industries.
 </li>
 <li>
 Experience providing finance support to business operation functions coupled with strong analytical, problem solving, and excellent communication skills.
 </li>
 <li>
 Experience of dealing with all stake holders (i.e. shared service, operations team and internal audit).
 
 
 </li>
 </ul>
 
 What Equips You For The Role
 
 
 
 <ul>
 <li>
 Bachelor's degree in commerce, or business administration.
 </li>
 <li>
 Preferably have ERP (preferably YARDI) system experience.
 </li>
 <li>
 Strong experience in applying the Egyptian accounting standards.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 For further information, and to apply, please visit our website via the &ldquo;Apply&rdquo; button below.
</div>

Finance Manager - Controlling (AR) | Real Estate | Shared Services

Juhayna Food Industries

<div>
 
 Who We Are
 
 
 
 For over three decades, Juhayna Food Industries has been a pioneer in Egypt&rsquo;s dairy and juice sector, producing, processing, and packaging milk, yoghurt, cooking products, juices, and concentrates. Since 1983, we have built trusted household brands, expanding our presence across Egypt and the Middle East through a commitment to high-quality, safe, and healthy products.
 
 
 Today, with four state-of-the-art plants, a vast distribution network reaching over 136,000 outlets, and a 5,000-feddan dairy farm housing over 7,000 milking cows, Juhayna continues to set benchmarks for premium Egyptian products. Our success stems from our people, who embody the values of
 
 Integrity, Achievement, Continuous Improvement, Innovation, Ownership, and Positivity.
 
 
 
 
 Job Purpose
 
 
 
 Responsible for maintaining and developing existing and new key customers through ethical sales methods and relevant internal liaison to optimize quality of service, business growth and customer satisfaction.
 
 
 
 What You Will Do In Your Role
 
 
 
 <ul>
 <li>
 Responsible for sales volume, distribution, merchandizing, shelving and pricing.
 </li>
 <li>
 Secure long-term agreements with all accounts.
 </li>
 <li>
 Ensure excellent deployment for the Shelving visibility or displays contracts.
 </li>
 <li>
 Conduct a daily morning meeting to follow up team productivity, distribution and sales coverage.
 </li>
 <li>
 Follow up on innovations (New trade programs, new launches, POS Materials, activities, etc...)
 </li>
 <li>
 Update Unit Manager with the requested data accurately and on time (stocks, estimates, daily sales, pricing, competition &hellip;etc.)
 </li>
 <li>
 Maintain a physical presence in the territory to ensure understanding of customer&rsquo;s needs.
 </li>
 <li>
 Complying with the Company&rsquo;s Credit Policy
 </li>
 <li>
 Submit reports concerning:
 </li>
 <ul>
 <li>
 Volume Results.
 </li>
 <li>
 In-store business results (Distribution, Visibility, Shelving, Pricing)
 </li>
 <li>
 Customers' feedback.
 </li>
 <li>
 Improving on routes productivity KPIs for all routes within your territory Build &amp; maintain a high relationship with all key contacts.
 </li>
 </ul>
 <li>
 Assess performer capability through WORK*WITHs and ONE- to-ONEs providing development feedback to the sales representatives &amp; the territory team
 
 </li>
 </ul>
 
 What You Will Bring To The Role
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree of business or any equivalent
 </li>
 <li>
 At least 2 years of experience in the same role with an FMCG company
 </li>
 <li>
 Strong personality &amp; having the ability to lead a team
 </li>
 <li>
 Computer literacy (windows applications)
 </li>
 <li>
 Drive for Results
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Problem solving &amp; Decision Making
 </li>
 <li>
 Ethics &amp; Values
 </li>
 </ul>
</div>

Sales Supervisor Key Retail - Cairo

Accenture Middle East

<div>
 
 We are seeking an experienced
 
 SAP BASIS
 
 Associate Manager to support a major SAP transformation program. In this role, you will be responsible for managing SAP system administration, ensuring high availability, optimizing performance, and providing technical support for SAP landscapes across both on-premise and cloud environments. You will collaborate with cross-functional teams to deliver technical solutions that align with business objectives and ensure seamless SAP operations.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 SAP System Administration
 
 :
 
 <ul>
 <li>
 Install, configure, and maintain SAP systems, including ECC, S/4HANA, BW, Fiori, and other SAP components.
 </li>
 <li>
 Manage SAP transports, system copies, and client administration.
 </li>
 </ul>
 
 
 Performance Monitoring and Troubleshooting
 
 :
 
 <ul>
 <li>
 Monitor system performance and proactively identify and resolve technical issues.
 </li>
 <li>
 Apply patches, updates, and hotfixes to ensure system stability and security.
 </li>
 </ul>
 
 
 Backup and Recovery
 
 :
 
 <ul>
 <li>
 Perform backup, recovery, and disaster recovery procedures to ensure data integrity and business continuity.
 </li>
 </ul>
 
 
 SAP Security and Authorizations
 
 :
 
 <ul>
 <li>
 Collaborate with the SAP Security team to implement and manage SAP security authorizations.
 </li>
 </ul>
 
 
 System Upgrades and Migrations
 
 :
 
 <ul>
 <li>
 Provide technical guidance and support for system upgrades, migrations, and landscape optimization.
 </li>
 <li>
 Ensure smooth integration of SAP systems with other enterprise applications.
 </li>
 </ul>
 
 
 Collaboration and Coordination
 
 :
 
 <ul>
 <li>
 Work closely with functional and development teams to support technical requirements and integration.
 </li>
 <li>
 Coordinate with onsite and offshore teams to ensure seamless project execution.
 </li>
 </ul>
 
 
 Technical Documentation
 
 :
 
 <ul>
 <li>
 Maintain comprehensive technical documentation for SAP landscapes, configurations, and procedures.
 </li>
 </ul>
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 SAP BASIS certification is a plus.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 8+ years of experience in SAP BASIS administration, with a focus on SAP HANA database and S/4HANA landscape management.
 </li>
 <li>
 Proven experience in managing SAP systems in both on-premise and cloud environments.
 </li>
 <li>
 Hands-on experience with system monitoring tools and performance optimization.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Expertise in SAP BASIS administration, including installation, configuration, and maintenance of SAP systems (ECC, S/4HANA, BW, Fiori, etc.).
 </li>
 <li>
 Strong knowledge of SAP HANA database administration and troubleshooting.
 </li>
 <li>
 Proficiency in SAP transport management, system copies, and client administration.
 </li>
 <li>
 Experience with backup, recovery, and disaster recovery procedures.
 </li>
 <li>
 Familiarity with SAP security and authorization concepts.
 </li>
 </ul>
 
 
 Soft Skills:
 
 
 <ul>
 <li>
 Excellent problem-solving and analytical skills.
 </li>
 <li>
 Strong coordination and communication skills to work effectively with onsite and offshore teams.
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment.
 </li>
 </ul>
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience with SAP system upgrades, migrations, and landscape optimization.
 </li>
 <li>
 Knowledge of cloud platforms (e.g., AWS, Azure, or Google Cloud) for SAP hosting.
 </li>
 <li>
 Familiarity with SAP Solution Manager and other system monitoring tools.
 </li>
 </ul>
 
 
 
 
 Expectations for an Associate Manager Hire:
 
 
 <ul>
 <li>
 Take ownership of SAP BASIS operations and lead technical initiatives to ensure system reliability and performance.
 </li>
 <li>
 Act as a mentor to junior team members and provide technical guidance.
 </li>
 </ul>
 
 
 Strategic Thinking
 
 :
 
 <ul>
 <li>
 Align technical solutions with business objectives and contribute to the overall success of the SAP transformation program.
 </li>
 </ul>
 
 
 Collaboration
 
 :
 
 <ul>
 <li>
 Build strong relationships with stakeholders, including functional teams, development teams, and external vendors.
 </li>
 </ul>
 
 
 Results-Oriented
 
 :
 
 <ul>
 <li>
 Deliver high-quality technical solutions within defined timelines and budgets.
 </li>
 </ul>
 
 
 Adaptability
 
 :
 
 <ul>
 <li>
 Stay updated with the latest SAP technologies and best practices to drive continuous improvement.
 </li>
 </ul>
</div>

SAP BASIS– Associate Manager

Majid Al Futtaim

<div>
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Customer Service Coordinator | MAF Properties | Shopping malls.
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the services provided are of the highest level standards to ensure a pleasant customer experience.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Maintain a thorough knowledge of the assigned shopping malls operating assets, facilities, stores/locations, mall layout and any on-going or upcoming promotional activities.
 </li>
 <li>
 Ensure smooth day to day operations of the Customer Service Information Desk / Booths under the direction and guidance of Supervisor / Manager Customer Service and in accordance with the established Customer Service guidelines.
 </li>
 <li>
 Display a high level of personal grooming and perform duties in official attire at the work place in accordance with the company&rsquo;s established grooming / professional attire standards to promote Majid Al Futtaim Properties&rsquo; image.
 </li>
 <li>
 Assist the visitors / customers at the Information Desk by providing clear directions, information on on-going / upcoming mall promotional events / activities, answering to queries (both on the phone or in person).
 </li>
 <li>
 Perform &ldquo;meet and greet&rdquo; duties for tour related groups, educational institutions etc., visiting the assigned Shopping Centre and assist them during Mall tour when required.
 </li>
 <li>
 Responsible for efficient handling of all routine /minor customer complaints / enquiries on a daily basis. Ensure that all customer complaints / queries are being handled with the utmost courtesy and professionalism.
 </li>
 <li>
 Handle all retail related complaints received from tenants and inform the relevant security, maintenance and other concerned Shopping malls departments immediately. Ensure that all tenant related complaints are addressed on a timely basis.
 </li>
 <li>
 Responsible for efficient handling of the merchandise and services sold at the booth, including maintaining accurate inventory levels and strictly following all related Shopping Malls Business Unit Finance procedures.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration or any relevant field.
 </li>
 <li>
 2 to 3 years of work experience in Customer Service field in a reputed shopping Centre, luxury Hotel industry.
 </li>
 <li>
 Very Good English level.
 </li>
 <li>
 Excellent communication and problem solving skills.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Customer Service Coordinator

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