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call center agent

lumiere sweets company

Experience: Previous experience as a Call Center Agent required. Responsibilities:<ul><li>Handle incoming calls, inquiries, and complaints professionally.</li><li>Provide accurate information about products and services.</li><li>Maintain records and update CRM systems.</li><li>Requirements:</li><li>Fluent in Arabic and English (verbal and written).</li><li>Good communication and problem-solving skills.</li><li>Professional phone etiquette and customer service orientation.</li></ul>Job Types: Full-time, PermanentPay: KD150.000 - KD230.000 per monthWork Location: In person

CALL CENTER AGENT

Re Lytix

<div>
 
 We invite you to join our customer-focused organization as a Remote Admin Customer Service Representative, delivering exceptional support experiences to our diverse customer base in the EU, MENA and Southeast Asia&nbsp;regions from the comfort of your home office. This position offers stability, growth potential, and the satisfaction of helping customers daily.
 
 
 &nbsp;
 
 
 
 Job Responsibilities:&nbsp;
 
 
 <ul>
 <li>
 Respond to customer inquiries via phone, email, and chat channels
 </li>
 <li>
 Providing accurate information about products and services.
 </li>
 <li>
 Troubleshoot technical issues and guide customers through solutions, process orders, returns, and exchanges efficiently.
 </li>
 <li>
 Maintain detailed records of customer interactions in CRM systems, escalate complex issues to appropriate departments, follow up on open cases to ensure&nbsp;resolution.
 </li>
 <li>
 Identify opportunities to enhance customer satisfaction, educate customers on product features and best practices.
 </li>
 <li>
 Handle complaints with empathy and professionalism
 </li>
 <li>
 Meet quality and productivity standards
 </li>
 <li>
 Participate in ongoing training and coaching sessions
 </li>
 <li>
 Collaborate with team members through virtual platforms.
 </li>
 <li>
 Stay updated on product changes and company policies
 </li>
 <li>
 Contribute feedback for service improvements, and represent the company brand positively in all interactions.&nbsp;
 
 Your communication skills and customer-centric approach will directly impact customer loyalty and business success.&nbsp;
 
 </li>
 
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 Required Qualifications:&nbsp;
 
 
 <ul>
 <li>
 Excellent verbal and written English communication.
 </li>
 <li>
 Prior customer service or call center experience preferred
 </li>
 <li>
 Strong active listening and empathy skills
 </li>
 <li>
 Ability to remain calm under pressure.
 </li>
 <li>
 Technical aptitude for learning software systems
 </li>
 <li>
 Typing proficiency for efficient documentation.
 </li>
 <li>
 Problem-solving mindset, patience and positive attitude, reliable and punctual work ethic.
 </li>
 <li>
 Adaptability to policy changes, and commitment to quality service delivery.
 </li>
 <li>
 Multilingual abilities are highly valued for our international customer base.&nbsp;
 </li>
 
 </ul>
 
 &nbsp;
 
 
 
 Benefits Package:&nbsp;
 
 
 <ul>
 <li>
 Competitive hourly wage or salary.
 </li>
 <li>
 Performance incentives and bonuses.
 </li>
 <li>
 Comprehensive training program.
 </li>
 <li>
 Career advancement opportunities.
 </li>
 <li>
 Flexible scheduling options.
 </li>
 <li>
 Paid time off and employee discounts.
 </li>
 <li>
 Supportive team environment.
 </li>
 <li>
 Regular feedback and coaching, and recognition programs.
 </li>
 
 </ul>
 
 &nbsp;
 
 
 
 We invest in our employees' success and wellbeing.
 
 
 
 &nbsp;
 
 
 
 Customer service, remote representative, call center, customer support, inquiry resolution, technical troubleshooting, CRM documentation, multichannel support, complaint handling, customer satisfaction, quality standards, communication skills, empathy training, problem resolution, product knowledge, team collaboration, performance metrics, career growth, work from home, customer loyalty.
 
 
 
 &nbsp;
 
</div>

Customer Service Representative Admin (MENA | Remote)

Hilton

<div>Group, Conference and Events Sales Executive/Agent
A Group, Conference, and Events (GCE) Sales Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. 
What will I be doing? 
As Group, Conference, and Events (GCE) Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GCandE Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events (GCE) Sales Executive will perform the following tasks to the highest standards:<ul>
<li>Receive and convert incoming enquiries to achieve targets and maximize revenue</li>
<li>Manage an events schedule to maximise yield</li>
<li>Focus on a consistently executed up-selling approach</li>
<li>Build strong relationships with customers to fully understand their needs</li>
<li>Arrange and carry out Hotel show rounds</li>
<li>Ensure the complete administration and execution of all planned events</li>
<li>Participate in hotel promotional activities</li></ul>
What are we looking for? 
A Group, Conference, and Events (GCE) Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Good organisational and administration skills</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Confident telephone manner</li>
<li>High level of IT skills</li>
<li>Excellent grooming standards</li>
<li>Demonstrated previous experience working in a Sales environment</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of the hotel property management systems</li>
<li>Demonstrated previous experience working in the Conference and Events function</li>
<li>Qualification, degree, or certification in a relevant field</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Group, Conference and Events Sales Executive/Agent

Confidential Careers

<div>
 
 
 About Organization
 
 
 
 
 
 
 Leading private university in Kuwait is currently recruiting full-time faculty members as Lab Instructors for its Computer Engineering Program to start from Fall Semester 2026.
 
 
 
 
 
 Being an equal opportunity employer, it offers internationally competitive salaries, remuneration packages, research incentives, and professional development opportunities.
 
 
 
 
 
 With faculty members and staff coming from more than 60 countries, it is a diverse and inclusive environment. Its campus provides cutting-edge facilities that faculty and staff can benefit from such as Sports Center, Library, Research and Innovation Center, Cultural Center, and more than 55 laboratories.
 
 
 
 
 
 
 Job Requirements
 
 
 
 
 
 
 &bull; A Master&rsquo;s Degree in Computer Engineering or any other related field from an internationally accredited university.
 
 
 &bull; Ability to work in a diverse, interdisciplinary, and fast-paced environment.
 
 
 &bull; Have demonstrable skills in oral and written English, the language of instruction and communication on campus.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 Faculty members are engaged in teaching, services, research and professional development tasks.
 
 
 Successful candidates are expected to:
 
 
 
 
 
 &bull; Have a strong commitment to teaching excellence.
 
 
 &bull; Prepare teaching materials, maintain and improve competence in subjects being taught.
 
 
 &bull; Develop and deliver courses to students.
 
 
 &bull; Prepare class activities, quizzes, assessments and exams.
 
 
 &bull; Passionately support the departmental and college-wide activities and services with a spirit of leadership, commitment, accountability, and collegiality.
 
 
 &bull; Evaluate, monitor and mentor students' academic progress.
 
 
 &bull; Supervise and assist students in all aspects related to the courses.
 
 
 &bull; Guide, lead and mentor students in projects
 
 
 &bull; Engage actively in promoting the growth of the college and participate in strategic activities and events.
 
 
 &bull; Participate in departmental and college meetings and activities.
 
 
 &bull; Serve and support functional activities of departmental committees.
 
 
 &bull; Undertake any other duties as may be directed by the Head of Department.
 
</div>

Lab Instructor- Computer Engineering

Career Land Center

<div><div>Career Land Center is currently hiring an experienced Dermatologist for a well-established medical and aesthetic clinic in Kuwait. The clinic is looking for a specialist with strong experience in cosmetic dermatology, particularly Botox and dermal filler procedures. The candidate will provide dermatology consultations, diagnose and treat skin conditions, and perform aesthetic treatments while ensuring a high standard of patient care.
<div>Responsibilities
 
<ul><li>Diagnose and treat skin, hair, and nail conditions
</li><li>Perform aesthetic dermatology procedures including Botox and dermal fillers
</li><li>Conduct patient consultations and develop personalized treatment plans
</li><li>Maintain accurate medical records and treatment documentation
</li><li>Follow clinic safety protocols and international dermatology standards
</li><li>Provide follow-up care and patient education after treatments
</li><li>Prepare and manage Data Flow Report documentation for licensing
</li></ul></div><div>Requirements
 
<ul><li>Medical degree (MBBS or equivalent) with specialization in Dermatology
</li><li>Minimum 5+ years of dermatology experience
</li><li>Proven experience performing Botox and dermal filler procedures
</li><li>Data Flow Report completed or in progress
</li><li>Eligibility for Kuwait medical licensing
</li><li>Good communication skills with conversational English
</li><li>Strong patient care and consultation skills
</li></ul></div><div>Benefits
 
<ul><li>Competitive tax-free salary
</li><li>Accommodation allowance or company-provided housing
</li><li>Medical insurance coverage
</li><li>Annual paid leave
</li><li>Annual round-trip airfare
</li><li>Support with Kuwait medical licensing process
</li><li>Opportunity to work in a modern dermatology and aesthetic clinic
</li><li>Professional growth in cosmetic and aesthetic dermatology</li></ul></div></div></div>

Dermatologist

<div>Laundry Attendant
A Laundry Attendant is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience. 
 
 
What will I be doing? 
As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Ensure support is provided to the laundry function when required</li>
<li>Complete wash cycles, folding of linen and correct storage</li>
<li>Manage guest requests in line with company brand standards and one call delivery deadline</li>
<li>Greet guests in public areas and rooms in a warm and friendly manner</li>
<li>Provide laundry, pressing, sewing, and other similar services to guests</li>
<li>Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly</li>
<li>Maintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen items</li>
<li>Ensure chemicals are used and stored correctly</li>
<li>Report maintenance and hazard issues</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li></ul>
What are we looking for? 
A Laundry Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>Ability to work under pressure</li>
<li>Ability to work on own or in teams</li>
<li>Respond to guest requests and deliver high levels of service</li>
<li>Methodical and well organised</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous laundry experience</li>
<li>Experience in a similar role</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Laundry Attendant

United Real Estate Company (URC)

<div>
 
 
 Job Description
 
 
 
 Responsible for delivering exceptional customer service to owners and tenants within the URC projects. This role involves proactive issue resolution, effective communication, and support for various property management services to enhance clients&rsquo; satisfaction and uphold quality standards.
 
 
 
 
 
 
 Skill Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field or equivalent experience.
 </li>
 <li>
 3-5 years of experiance in customer care
 </li>
 <li>
 Strong English and Arabic language skills (written and spoken)
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Receives complaints and orders from property occupants via various communication channels, telephone, email via Call Centre CRM , Property Management (PM) system and Facility management system (FMS). Review the objections/orders raised and forward and follow up them to the concerned management.
 </li>
 <li>
 Ensures that both an appropriate and adequate investigations takes place which includes the recording of all communications between the various parties and all information taken into consideration.
 </li>
 <li>
 Responds to customer inquiries and suggestions by e-mail or through courtesy calls in a timely manner. Ensure customer satisfaction through personal recognition and prompt cordial attention during all customer interactions.
 </li>
 <li>
 Follows through on the resolution of all complaints with the concerned department.
 </li>
 <li>
 Provides a weekly report to the line manager with a summary of handled complaints and requests, and their latest status, details of significant ones, communications made with tenants, residents.
 </li>
 <li>
 Obtains customer satisfaction feedback on the various services provided by property management like Maintenance, Security, Housekeeping, hospitality services etc. from tenants and owners using diverse feedback tools
 </li>
 <li>
 Fully manages customer care support for sub-leasing tenants, addressing their specific needs and inquiries.
 </li>
 <li>
 Assists the handover team in transitioning units and leasing sub-rented units, ensuring a smooth process for tenants and owners.
 </li>
 <li>
 Communicates and engages with tenants through personal visits, phone calls, emails, and written communications, adhering to URC&rsquo;s communication standards and protocols
 </li>
 <li>
 Responsible for Coordinating with internal departments (FM, Leasing, Marketing, and Operations) to ensure alignment and prompt action on customer-related matters.
 </li>
 <li>
 Keeps abreast of updates and changes to URC's products and services to provide accurate information and support to tenants.
 </li>
 <li>
 Maintains confidentiality of all sensitive matters in the performance of job duties.
 </li>
 <li>
 Aids the line manager in ensuring that all standards within the customer charter are met.
 </li>
 <li>
 Keeps all relevant parties informed of assigned work programs as much as possible.
 </li>
 <li>
 Supports and advises tenants using URC organization's products or services.
 </li>
 <li>
 Perform other Duties as requested by line manger
 </li>
 </ul>
 
 
 
 
 
 Job Summary
 
 
 
 
 
 <ul>
 <li>
 Job Title Customer Care Officer
 </li>
 <li>
 Location Kuwait
 </li>
 <li>
 Function Property Management &amp; Leasing
 </li>
 <li>
 Qualification Bachelors
 </li>
 <li>
 Date Posted 18-11-2025
 </li>
 </ul>
 
 Apply Now
 
</div>

Customer Care Officer

Explore 9+ Call center agent in Kuwait City Kuwait this April. Find roles across top companies and apply now to boost your career.