customer solutions manager Jobs in Islamabad

customer solutions manager

customer success specialist Jobs in Islamabad

customer success specialist

call center agents/csr

channel sales representative Jobs in Islamabad

channel sales representative

client relationship associate (csr) Jobs in Islamabad

client relationship associate (csr)

call center agents csr

Healthcare Evolutions Medical Services Pvt. Ltd.

An Australian Medical Company is seeking dedicated and enthusiastic individuals to join our team as CSR/Call Center Agents at our Islamabad office located in E-11.Position: CSR/Call Center AgentLocation: E-11, Islamabad, PakistanCompany: Australian Medical CompanyJob Type: Full-timeSalary: 60,000 - 80,000 PKR (salary range based on interview performance)Working Hours: 2:30 AM - 11:00 AM (Australian Standard Time)Key Responsibilities:&middot; Handle inbound and outbound customer calls professionally and courteously.&middot; Provide excellent customer service, addressing Patient inquiries, resolving issues, and ensuring Patient satisfaction.&middot; Communicate effectively within and outside the organization to ensure smooth interactions.&middot; Maintain accurate and detailed records of customer interactions.Requirements:&middot; Excellent English Communication skills required&middot; Ability to effectively communicate with Patients and colleagues.&middot; Proficient in using communication tools and software.&middot; Flexibility to work during Australian Standard Time (2:30 AM - 11:00 AM).Timing may vary due to day light saving.Application Process:Interested candidates are encouraged to apply by sending their updated CV toaamir.g@healthcareevolutions.comNote:&middot; Female candidates are strongly encouraged to apply.&middot; Office timings are aligned with Australian Standard Time and may vary occasionally.&middot; Only shortlisted candidates will be contacted for interviews.Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

Call Center Agents/CSR

A1 Global Technologies SMC-PVT Ltd

A1 Global Technologies is looking for motivated and confident individuals to join our dynamic call center team as Customer Service Representatives (CSR) for our US-bound project.We welcome both freshers and experienced candidates who are eager to grow, learn, and excel in a professional environment that values development and performance.Job Type: Full-timeWork Location: In person

Customer Service Representative (CSR) – A1 Global Technologies

Allianz Call Center Services (pvt) Ltd

Customer Sales Representative (Arabic Speaking) &ndash; Outbound CallingAllianz Call Center Pvt. Ltd. &ndash; Islamabad Full-time | On-site | PKR 75,000 &ndash; 90,000 a month (plus commissions)Job DescriptionAllianz Call Center Pvt. Ltd. is seeking experienced and fluent Arabic-speaking Customer Sales Representatives (CSR) for our Islamabad office. If you are confident in Arabic (mandatory) and English, and have experience in Online Trading outbound sales, this is an excellent opportunity to join a dynamic and fast-growing company.Responsibilities:<ul><li>Conduct outbound calls to potential and existing clients</li><li>Communicate effectively in Arabic and English</li><li>Present, promote, and sell trading products and services</li><li>Achieve weekly and monthly sales targets</li><li>Maintain strong client relationships and follow up on leads</li></ul>Requirements:<ul><li>Fluent Arabic (mandatory) and good English communication skills</li><li>1&ndash;3 years of experience in Online Trading or Forex call centers</li><li>Bachelor&rsquo;s degree required</li><li>Strong negotiation and closing skills</li><li>Freshers and students are not eligible</li></ul>What We Offer:<ul><li>Fixed salary: PKR 75,000 &ndash; 90,000 per month</li><li>Performance Allowance: PKR 5,000</li><li>Punctuality Allowance: PKR 5,000</li><li>Uncapped commissions based on performance</li><li>Career growth opportunities within the company</li><li>Professional and supportive work environment</li></ul>Job Details:<ul><li>Timings: 12:00 PM &ndash; 9:30 PM (Monday to Saturday)</li><li>Saturday OFF if weekly targets are achieved</li><li>Location: 6th Floor, ISE Tower, Jinnah Avenue, Islamabad</li></ul>How to Apply:Send your updated resume via WhatsApp (0346-9775727) or apply directly through Indeed.Job Type: Full-timePay: Rs75,000.00 - Rs90,000.00 per monthWork Location: In person

Customer Sales Representative

J. Sons Communications

J.Sons Communications is a US Campaign Based Call Center so that is why we only work in the night shift. Looking Forward to Hire those who are good in communication skills that would be of English. Experience Agents will be preferred, Those who have Experience on Final Expense can get good salary in here while working for our company secondly apart from basic salary we do have daily, monthly and weekly cash incentives potential earning could be till 136k.A closer in a call center is responsible for the following job duties:<ul><li>Contacting potential customers through outbound calls and emails to generate sales leads.</li><li>Building and maintaining relationships with customers to increase sales opportunities.</li><li>Closing sales deals over the phone and email by identifying customer needs and offering appropriate solutions.</li><li>Meeting or exceeding sales targets and goals on a daily, weekly, or monthly basis.</li><li>Providing excellent customer service and handling customer complaints or concerns.</li><li>Maintaining accurate records of customer interactions and sales data.</li><li>Continuously updating product and industry knowledge to stay current and competitive.</li><li>Collaborating with other team members to develop sales strategies and improve sales processes.</li></ul>The ideal candidate for this role will possess strong communication skills, excellent negotiation skills, and the ability to think on their feet. They should also be comfortable working in a fast-paced, high-pressure environment and be able to handle rejection and keep a positive attitude. Additionally, it's good if they have experience working in a sales or call center environment.Candidate must be a resident of Rawalpindi/ IslamabadBoth Males/Females can apply<ul><li>Shift Timings (Onsite, Mon-Fri):</li><li>Night Shift Only</li><li>7:45PM - 6:00AM</li><li>PWD, Islamabad</li></ul>You Can Also Apply at our WhatsApp: +92 336 1923252Job Type: Full-timePay: Rs35,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Are you located in Islamabad or Rawalpindi?</li><li>Can you manage the shift timings between 8:00 PM to 6:00 AM?</li><li>Do you have experience on Final expense campaigns?</li><li>Do you have any prior experience working in a call center?</li></ul>Language:<ul><li>english (Required)</li></ul>Work Location: In person

Sales Junior Closer (Final Expense Verifier)

Jacked Nutrition

Position Title: CSR (Customer Service &amp; Sales) Manager Department: Customer Service / Online Sales Reports To: Chief Operating Officer (COO) Location: E-11, Islamabad Employment Type: Full-Time1. Position OverviewWe are seeking a dynamic and results-driven CSR Manager to lead our Customer Service and Online Sales teams. This dual-function role requires a proactive leader who can ensure superior customer service while optimizing online sales operations. The ideal candidate will have a strong background in managing customer service teams, driving digital sales strategies, and collaborating across departments to deliver an exceptional customer experience.2. Key ResponsibilitiesCustomer Service Management<ul><li>Supervise and mentor the customer service team to manage inquiries, complaints, and escalations efficiently.</li><li>Develop, document, and enforce SOPs for call handling, order processing, and after-sales support.</li><li>Monitor and analyze performance metrics such as response times, resolution rates, CSAT, and NPS.</li><li>Conduct onboarding, regular training, and refresher programs for CSR team members.</li><li>Implement escalation procedures to ensure timely and effective resolution of critical issues.</li><li>Maintain and utilize customer feedback mechanisms to identify areas for improvement in products and services.</li></ul>Online Sales Management<ul><li>Oversee the complete online sales process: lead management, conversions, payments, and delivery coordination.</li><li>Collaborate with Marketing and E-commerce teams to drive digital sales growth and achieve revenue targets.</li><li>Ensure online product listings, descriptions, pricing, and stock status are consistently accurate and up to date.</li><li>Track and improve sales KPIs: conversion rate, cart abandonment, average order value, and customer retention.</li><li>Liaise with warehouse and logistics teams to ensure timely order fulfillment and customer satisfaction.</li><li>Utilize customer interactions to execute upselling, cross-selling, and loyalty-building strategies.</li></ul>Collaboration &amp; Reporting<ul><li>Work cross-functionally with Operations, Marketing, IT, and Finance teams to enhance the customer journey and streamline processes.</li><li>Prepare and present regular performance reports on CSR activities, online sales metrics, customer feedback, and operational bottlenecks.</li><li>Contribute insights and suggestions in strategic meetings to align customer service standards with sales goals.</li></ul>3. Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>4&ndash;6 years of experience in customer service and/or online sales management, preferably in a fast-paced e-commerce environment.</li><li>Strong leadership skills with a proven ability to build and manage high-performing teams.</li><li>Exceptional communication, interpersonal, and conflict-resolution skills.</li><li>Proficiency in CRM systems and business platforms such as Odoo ERP.</li><li>Hands-on experience with e-commerce platforms (e.g., Shopify, WooCommerce, Daraz, Amazon) is a strong advantage.</li><li>Analytical mindset with the ability to interpret data and drive actionable insights.</li></ul>Why Join Us?<ul><li>Competitive salary: PKR 130,000 &ndash; 150,000/month</li><li>Lead digital transformation in customer service and e-commerce</li><li>Dynamic and collaborative team culture</li><li>Growth-oriented environment with leadership opportunities</li></ul>To Apply: Please send your CV via IndeedJob Type: Full-timeWork Location: In person

CSR Manager

IntellivoxBPO

Customer Sales &amp; Support Agents (Night Shift &ndash; International Markets) Location: National Police Foundation, PWD, Islamabad Salary: PKR 50,000&ndash;70,000/month (based on experience &amp; performance)Join a fast-growing international sales and support organization serving clients in the USA, UK, and Australia.Role Overview: Handle inbound/outbound calls, chats, and emails to assist customers, resolve issues, and close sales while meeting performance targets.Key Responsibilities: (1) Manage international customer interactions professionally. (2) Achieve sales and service KPIs. (3) Maintain accurate records and a positive tone.Requirements: (1) Proven international call center experience (sales/support). (2) Fluent English, confident communication. (3) Target-driven, energetic, and night-shift ready. Preference for residents of Pakistan Town, Korang Town, Soan Gardens, Media Town, Bahria Town (Rawalpindi), Lohi Bher, and Model Town Humak.Note: Apply only if you meet experience, communication, and shift requirements.Perks &amp; Benefits: (1) Biannual salary increments &amp; commissions. (2) Daily sales bonuses. (3) Overtime pay post-probation. (4) Medical &amp; children&rsquo;s education allowance. (5) Pension plan (60+). (6) Employee loans. (7) Two sponsored trips &amp; tournaments annually.Job Types: Full-time, Contract, Fresher Contract length: 24 monthsPay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Service Agent

confidentioal

Overview: We are looking for a Customer Service Representative (CSR) who can professionally handle inbound and outbound calls related to office and print equipment. The ideal candidate will confidently communicate with corporate and industrial clients, manage service queries, and pitch our printing and office solutions in a professional, engaging manner.Key Responsibilities:<ul><li>Handle inbound and outbound calls from corporate, industrial, and office clients regarding printers, copiers, and office equipment.</li><li>Provide information on products, rental plans, maintenance services, and technical support.</li><li>Professionally pitch printing solutions and office equipment packages to clients.</li><li>Maintain detailed call records and follow up on leads, service requests, and inquiries.</li><li>Coordinate with the sales and technical teams to ensure client satisfaction and timely responses.</li><li>Build and maintain strong client relationships through effective communication.</li></ul>Requirements:<ul><li>Intermediate or Bachelor&rsquo;s degree.</li><li>Excellent verbal communication in English and Urdu.</li><li>Confident in speaking with corporate-level clients.</li><li>Prior experience in call handling or customer service (especially in the printing/IT sector) is a plus.</li><li>Knowledge of printers, copiers, scanners, and office equipment will be highly preferred.</li><li>Self-motivated with a professional tone and sales-oriented mindset.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative (CSR)

Explore 120+ Call center agents csr in Islamabad this October. Find roles across top companies and apply now to boost your career.