project manager

sales manager

account manager

construction manager

marketing manager

call center manager

<div><h3 class="jobSectionHeader">Job Purpose</h3>
Develop and administer customer service plans and programs to provide best-in-class services to customers and enhance customer satisfaction in line with business strategy, objectives, group guidelines, and policies.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Execute customer service plans and programs for the assigned geography/business area.</li><li>
Support customer service initiatives to enhance customer satisfaction.</li><li>
Monitor the application of customer service processes and procedures.</li><li>
Analyze the cost and effectiveness of customer service initiatives.</li><li>
Contribute to process and system improvements.</li><li>
Monitor and improve call center scorecards.</li><li>
Provide guidance on customer service matters.</li><li>
Respond to and resolve escalated customer inquiries.</li><li>
Identify customer needs and support commercial opportunities.</li><li>
Promote customer service capability development and upskilling.</li></ul><h3 class="jobSectionHeader">
Stakeholder Management</h3><ul><li>
Collaborate with internal departments and external service providers.</li><li>
Build strong cross-functional relationships.</li><li>
Understand customer and stakeholder requirements.</li><li>
Provide technical guidance to managers and employees.</li></ul><h3 class="jobSectionHeader">
Management Responsibility</h3><ul><li>
Individual contributor role.</li></ul><h3 class="jobSectionHeader"> 
Skills</h3><ul><li>
Customer Relationship Management (CRM)</li><li>
Operations Management</li><li>
Quality Control</li><li>
Budgeting &amp; Forecasting</li><li>
Customer Satisfaction</li><li>
Call Center Operations</li><li>
Account Management</li><li>
Stakeholder Management</li><li>
Project Management</li><li>
Influencing &amp; Facilitation</li><li>
Presentation &amp; Storytelling</li></ul><h3 class="jobSectionHeader">
Qualifications</h3>
Education: Bachelor's Degree or equivalent qualification
Experience: More than 4 years</div>

Customer Service Specialist

DHL Supply Chain

<div>
 
 Job Purpose
 
 
 
 Develop and administer customer service plans and programs to provide best-in-class services to customers and enhance customer satisfaction in line with business strategy, objectives, group guidelines, and policies.
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Execute customer service plans and programs for the assigned geography/business area.
 </li>
 <li>
 Support customer service initiatives to enhance customer satisfaction.
 </li>
 <li>
 Monitor the application of customer service processes and procedures.
 </li>
 <li>
 Analyze the cost and effectiveness of customer service initiatives.
 </li>
 <li>
 Contribute to process and system improvements.
 </li>
 <li>
 Monitor and improve call center scorecards.
 </li>
 <li>
 Provide guidance on customer service matters.
 </li>
 <li>
 Respond to and resolve escalated customer inquiries.
 </li>
 <li>
 Identify customer needs and support commercial opportunities.
 </li>
 <li>
 Promote customer service capability development and upskilling.
 
 
 
 </li>
 </ul>
 Stakeholder Management
 
 
 
 <ul>
 <li>
 Collaborate with internal departments and external service providers.
 </li>
 <li>
 Build strong cross-functional relationships.
 </li>
 <li>
 Understand customer and stakeholder requirements.
 </li>
 <li>
 Provide technical guidance to managers and employees.
 
 
 
 </li>
 </ul>
 Management Responsibility
 
 
 
 <ul>
 <li>
 Individual contributor role.
 
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 <ul>
 <li>
 Customer Relationship Management (CRM)
 </li>
 <li>
 Operations Management
 </li>
 <li>
 Quality Control
 </li>
 <li>
 Budgeting &amp; Forecasting
 </li>
 <li>
 Customer Satisfaction
 </li>
 <li>
 Call Center Operations
 </li>
 <li>
 Account Management
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Project Management
 </li>
 <li>
 Influencing &amp; Facilitation
 </li>
 <li>
 Presentation &amp; Storytelling
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education:
 
 Bachelor's Degree or equivalent qualification
 
 
 
 Experience:
 
 More than 4 years
</div>

CLINICA SABAH

Job Vacancy Call Center Agent Medical and AestheticsClinica Sabah Specialized Hospital is seeking enthusiastic professional and target-driven Call Center Agents to join our patient care and inquiry teamThe ideal candidates must have a strong background in handling inquiries bookings and customer care specifically within aesthetic clinics or specialized medical centersKey Responsibilities<ul><li>Manage large volumes of inbound and outbound calls professionally</li><li>Schedule confirm and reschedule patient appointments smoothly using the hospital CRM system</li><li>Drive Upselling Opportunities Identify patient needs during calls to actively suggest complementary aesthetic treatments premium packages and current promotions</li><li>Provide accurate information regarding treatments doctors schedules and pricing</li><li>Address patient complaints with empathy and escalate issues to the respective departments when necessary</li></ul>Requirements and Qualifications<ul><li>Experience Minimum of 1 to 2 years of experience in a Call Center or Telesales role specifically within an Aesthetic Dermatology or Medical Center</li><li>Technical Background Hands-on experience using CRM software or systems is mandatory for managing patient databases and logging communication</li><li>Industry Knowledge Good understanding of aesthetic treatments such as Botox Fillers Lasers and Plastic Surgery and standard medical terms</li><li>Essential Soft Skills Proven track record in upselling persuasion and negotiation techniques</li><li>High emotional intelligence with the ability to build immediate rapport and trust over the phone</li><li>Active listening excellent problem-solving abilities and a patient-centric mindset</li><li>Language Skills Fluent in both Arabic and English verbal and written</li><li>Flexibility Ability to work in rotating shifts</li></ul>What We Offer<ul><li>Competitive basic salary based on experience</li><li>Attractive commission and incentive schemes based on booking and upselling targets</li><li>Comprehensive health insurance</li><li>A professional positive and growing medical environment</li></ul>How to ApplyPlease send your updated CV with the subject line Call Center Agent to<ul><li>Email: job@clinicasabah.com</li></ul>Clinica Sabah Specialized Hospital Caring for Your Health Shaping a Better TomorrowExperience:<ul><li>Call center : 2 years (Required)</li></ul>Language:<ul><li>Native Arabic (Required)</li></ul>Work Location: In person

Call Center Agent (Female)

Luxurious Flower

Call Center Agent &ndash; Real Estate &amp; Client RelationsWe are looking for a confident, well-spoken, and highly organized Call Center Agent to join our growing luxury real estate and property transformation team in Dubai.The role focuses on handling client communication, qualifying leads, scheduling property viewings, and maintaining excellent client experience throughout the sales journey.Responsibilities:<ul><li>Handle incoming client inquiries professionally via calls and WhatsApp</li><li>Conduct outbound calls to generated leads and database clients</li><li>Qualify buyers, investors, and property inquiries</li><li>Schedule meetings and property viewings for brokers and consultants</li><li>Follow up consistently with leads and maintain communication flow</li><li>Update CRM system and maintain accurate client records</li><li>Coordinate internally with sales, design, and operations teams</li><li>Maintain professional and luxury-level client communication standards</li><li>Support lead generation campaigns and sales activities</li></ul>Requirements<ul><li>Previous experience in call center, telesales, customer service, or real estate preferred</li><li>Strong communication and persuasion skills</li><li>Fluent in English (Arabic is a strong advantage)</li><li>Professional phone etiquette and confidence speaking with clients</li><li>Organized, fast, and detail-oriented</li><li>Ability to work under targets and follow-up systems</li><li>Familiarity with CRM systems and WhatsApp Business</li><li>Dubai real estate knowledge is a plus</li></ul>Preferred Personality<ul><li>Presentable and professional</li><li>Energetic and proactive</li><li>Strong follow-up mentality</li><li>Solution-oriented</li><li>Able to create trust with clients quickly</li></ul>What We Offer<ul><li>Competitive salary + commission structure</li><li>Growth opportunity within a fast-growing luxury property company</li><li>Exposure to real estate, interiors, and investment projects</li><li>Dynamic and creative work environment</li></ul>Location: Dubai, UAEFull-Time Position(2 - 3 years experience)Experience:<ul><li>call center: 2 years (Preferred)</li></ul>Work Location: In person

Call Center Agent

QES Event Management LLC

About QESQES is a growing company working across events, exhibitions, AI solutions, technology, creative services, and digital projects. We are looking for motivated Sales &amp; Marketing candidates to join our team and grow with us.Job DescriptionWe are hiring Sales &amp; Marketing Executives who are confident in communication, active in follow-ups, and able to speak with clients professionally.Experience in events or exhibitions is an advantage, but it is not required. We are also open to candidates with backgrounds in sales, telemarketing, call center, customer care, client service, or marketing.The selected candidates will receive training about our services, including events, exhibitions, AI solutions, technology, and creative production.Responsibilities<ul><li>Contact potential clients by phone, email, WhatsApp, and meetings</li><li>Follow up with leads and maintain client communication</li><li>Introduce QES services to new and existing clients</li><li>Support sales and marketing activities</li><li>Build strong relationships with customers</li><li>Maintain daily reports and update client details</li><li>Coordinate with the internal team when required</li></ul>Requirements<ul><li>Experience in sales, marketing, telemarketing, call center, customer care, or client relations</li><li>Strong communication and follow-up skills</li><li>Confident speaking with clients</li><li>Positive attitude and willingness to learn</li><li>Ability to work with targets and deadlines</li><li>Good English communication skills</li><li>Experience in events, exhibitions, technology, or AI solutions is a plus, but not mandatory</li></ul>Preferred Candidate Backgrounds<ul><li>Sales Executive</li><li>Telemarketing Executive</li><li>Call Center Agent</li><li>Customer Care Representative</li><li>Marketing Executive</li><li>Client Relationship Executive</li></ul>What We OfferTraining and career growthOpportunity to work in events, exhibitions, AI, and technologyProfessional work environmentGrowth opportunity within the companyHow to ApplyInterested candidates can send their CV to: admins@qesexhibition.comEmail Subject: Sales &amp; Marketing ApplicationJob Type: Full-timePay: From AED3,500.00 per monthWork Location: In person

Sales & Marketing Executive

CITY MAIDS CLEANING SERVICES

TAGALOG SPEAKING - Ready To Join - FEMALE CUSTOMER SERVICE REPRESENTATIVE IS REQUIREDJob Description: We are seeking an experienced Female Customer Service Representative / Call Center to join our dynamic team immediately. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our valued clients. This position requires excellent communication skills, a strong problem-solving ability, and a professional demeanor.Responsibilities:<ul><li>&middot; Answer inbound calls promptly and professionally</li><li>&middot; Resolve customer complaints and issues efficiently and effectively</li><li>&middot; Maintain accurate customer records and update information as needed</li></ul>Requirements:<ul><li>&middot; Previous experience as a Customer Service Representative in a call center or similar</li><li>&middot; Familiarity with CRM software and customer support tools</li><li>&middot; Ability to work independently as well as in a team-oriented environment</li><li>&middot; Ready to join immediately</li></ul>Benefits:<ul><li>Salary 4,000 AED</li><li>One month paid leave yearly</li><li>Health insurance</li><li>Nine Hours Duty</li><li>End of service as per UAE Labour Law</li></ul>Pay: From AED4,000.00 per monthApplication Question(s):<ul><li>Can you join immediately?</li><li>Do You Speak Tagalog?</li></ul>Work Location: In person

Customer Service Representative/Call Center Agent

ONEA Clinic LLC

Bilingual Telesales &amp; Call Center Agent &ndash; Aesthetic Clinic Experience Required- Dubai, UAE- Full-Time- AED 3,500 Salary + CommissionWe are hiring a Bilingual Telesales &amp; Call Center Executive for a premium Aesthetic Medical Center in Dubai.The ideal candidate must have strong sales communication skills, experience in aesthetic clinics, and the ability to convert inquiries into appointments and sales professionally.Mandatory Requirements (Dealbreakers):* Minimum 1 year UAE work experience* Minimum 1 year experience in an Aesthetic / Cosmetic / Dermatology Clinic* Currently residing in Dubai* Valid self-sponsored visa (Family / Freelance / Golden Visa)Key Responsibilities:* Handle inbound and outbound calls* Follow up with leads and convert inquiries into bookings* Explain aesthetic treatments and promotions to patients* Manage CRM updates and appointment scheduling* Provide high-level customer service and patient support* Achieve sales and booking targetsRequirements:* Fluent in Arabic &amp; English* Excellent telesales and negotiation skills* Experience with aesthetic terminology and treatments* CRM experience preferred (Odoo is an advantage)Important:- No company visa provided- Candidates must have their own valid UAE residency visaSalary &amp; Benefits:* AED 3,500 fixed salary* Attractive commission structure based on performance- Apply now by sending your updated CV with:* UAE experience* Aesthetic clinic experience* Current visa status* Current Dubai locationOnly shortlisted candidates meeting all mandatory requirements will be contacted.Job Types: Full-time, Contract Contract length: 24 monthsPay: From AED3,500.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you have your own or family visa?</li><li>Nationality?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Aesthetic Clinic: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Arabic Call Center - Telesales Agents .... {Aesthetic Clinic Experience - Dubai}

Explore 501+ Call center manager in Dubai this June. Find roles across top companies and apply now to boost your career.

501 call center manager jobs In Dubai

Customer Service Specialist

Customer Service Specialist

Call Center Agent (Female)

Call Center Agent

Sales & Marketing Executive

Customer Service Representative/Call Center Agent

Arabic Call Center - Telesales Agents .... {Aesthetic Clinic Experience - Dubai}