call center agents

customer support executive Jobs in Rawalpindi

customer support executive

receptionist (female) – night shift (call center) Jobs in Rawalpindi

aca customer support representative – night shift Jobs in Rawalpindi

business development consultant – sales call center Jobs in Rawalpindi

call center operator

SAS Fairdeal PVT.ltd

Job Opportunity: Inbound Customer Service Representatives (CSRs) / OperatorsWe are hiring experienced Inbound Customer Service Representatives (CSRs) / Operators to work for a Taxi Company based in the United Kingdom.Job Title: Taxi Operator &amp; DispatcherLocation: PWD, RawalpindiJob Type: Full-Time (Shift-Based)Pay: PKR 300 &ndash; 400 per hourMaximum Hours/Week: 40 hoursJob Description:We are hiring a Taxi Operator &amp; Dispatcher to join our call center team based in PWD, Rawalpindi. This is a shift-based role with a maximum of 40 working hours per week. The ideal candidate must have prior experience dispatching and operating in the(UK) and be able to manage bookings, coordinate with drivers, and provide excellent customer service.Responsibilities<ul><li>Coordinate and schedule deliveries for drivers, ensuring optimal routes are taken.</li><li>Communicate effectively with drivers to provide updates and resolve any issues that may arise during delivery.</li><li>Maintain accurate records of deliveries, including tracking information and delivery confirmations.</li><li>Assist in heavy lifting and loading/unloading of goods as required.</li><li>Monitor vehicle performance and ensure that all vehicles are maintained in good working order.</li><li>Collaborate with team members to improve dispatch processes and enhance overall efficiency.</li></ul>Qualifications<ul><li>Previous experience as a Dispatch Operator or in a similar role is preferred.</li><li>Valid commercial driving licence is advantageous; experience as a van driver or delivery driver is a plus.</li><li>Strong communication skills, both verbal and written, to facilitate clear interactions with drivers and team members.</li><li>Ability to perform heavy lifting and maintain physical stamina throughout the shift.</li><li>Proficient in using dispatch software and technology for tracking deliveries.</li><li>Strong organisational skills with the ability to manage multiple tasks simultaneously.</li></ul>If you are passionate about logistics and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Dispatch Operator. Job Requirements: UK returnees preferred.Must have past experience in the UK and the ability to communicate effectively with people in the UK. Ability to adapt to and use a British accent. Fluent English speaking and writing skills required (preferably British English).Job Type: Full-timePay: Rs350.00 - Rs450.00 per hourApplication Question(s):<ul><li>Are you well aware and expert of ICABBI?</li></ul>Experience:<ul><li>Taxi Operator / Dispatcher: 1 year (Preferred)</li></ul>Work Location: In person

Taxi Operator & Dispatcher UK

Downtown Bpo

Looking for Office Boy (Night Shift &ndash; Call Center Job)We are hiring an Office Boy for a night shift position at our call center.Requirements:<ul><li>Minimum qualification: Matriculation</li><li>Age: 20 to 35 years</li><li>Honest, responsible, and trustworthy</li><li>Must be a resident of Rawalpindi</li></ul>Responsibilities:<ul><li>Maintain cleanliness of the office on a daily basis</li><li>Wash crockery regularly</li><li>Prepare tea, green tea, and coffee</li><li>Serve refreshments to guests</li><li>Handle small outdoor tasks (e.g., market purchases, errands)</li></ul>Salary &amp; Benefits:<ul><li>Salary: PKR 25,000</li><li>Meal provided by the office</li></ul>WhatsApp Only: +92 312 5347042 (Please send your details on WhatsApp for further information.)Pay: From Rs25,000.00 per monthWork Location: In person

Looking For Office Boy For Night Shift Call Center Job

biniTelecom

Job Description: We are seeking motivated Call Center Agents to join our team for healthcare and insurance-related campaigns, including ACA (Affordable Care Act), Medicare, MVA (Motor Vehicle Accident), and Final Expense (FE). The agent will be responsible for handling inbound and outbound calls, qualifying potential clients, verifying customer information, explaining basic coverage or service options, and scheduling appointments for licensed agents or specialists. The role requires maintaining accurate CRM records, ensuring compliance with campaign guidelines, and delivering excellent customer service while meeting daily and monthly performance targets.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally and efficiently.</li><li>Qualify potential clients and gather necessary information.</li><li>Provide basic information about ACA, Medicare, MVA, or Final Expense services.</li><li>Verify customer details and maintain accurate records in CRM systems.</li><li>Schedule appointments for licensed agents or specialists.</li><li>Follow company policies and compliance regulations.</li><li>Achieve daily, weekly, and monthly call and performance targets.</li><li>Deliver excellent customer service and maintain a professional attitude.</li></ul>Requirements:<ul><li>Minimum 6 months of call center experience (healthcare, insurance, or lead generation preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle high call volumes and meet targets.</li><li>Basic computer skills and CRM system knowledge.</li><li>Ability to work in a fast-paced and team-oriented environment.</li><li>Good listening and problem-solving skills.</li></ul>Pay: Rs50,000.00 - Rs100,000.00 per hourWork Location: In person

Call center Agents

Job description:Job Description: Responsible for assisting clients with Affordable Care Act (ACA) and Medicare plan inquiries, eligibility verification, enrollments, and renewals. Manage inbound and outbound calls, qualify prospects, verify customer information, explain coverage options, and schedule appointments for licensed agents (fronter role). Maintain accurate CRM records, ensure compliance with federal and state regulations, and provide excellent customer service while meeting daily and monthly targets.Requirements:<ul><li>Minimum 6 months of experience in the call center industry (healthcare campaign preferred).</li><li>Strong communication and interpersonal skills.</li><li>Basic knowledge of ACA and Medicare plans.</li><li>Ability to handle high call volumes and meet performance targets.</li><li>Basic computer skills and familiarity with CRM systems.</li><li>Ability to work in a fast-paced environment and as part of a team.</li></ul>shift timing: Night shiftPay: Rs50,000.00 - Rs100,000.00 per hourWork Location: In person

Call center agents

Iplex

Job description:Responsibilities:<ul><li>Respond to a high volume of outbound customer calls regarding our products or services.</li><li>Actively listen to customer concerns, identify their needs, and provide accurate and helpful information.</li><li>Document all customer interactions clearly and concisely within the CRM system.</li><li>Upsell or recommend additional products or services when appropriate (depending on the company)</li><li>Maintain a positive and professional demeanour throughout all interactions, fostering trust and building customer satisfaction.</li></ul>Qualifications:<ul><li>Bachelor's degree in Computer Science, or equivalent field.</li><li>High school diploma or equivalent.</li><li>Excellent verbal and written communication skills, with the ability to clearly explain information and build rapport with customers.</li><li>Active listening skills to effectively understand customer inquiries and concerns.</li><li>A positive and enthusiastic attitude with a genuine desire to help others.</li><li>Ability to learn quickly and adapt to new information.</li><li>Proficiency in computer skills, including basic data entry, and a willingness to learn new software.</li></ul>Job Type: Full-time OnsiteLocation: Bahria Town, Phase 4, Civil Center, RawalpindiJob Type: Full-timeWork Location: In person

Call Center CSRs

Great Pickup Ltd

Job TitleBusiness Development Manager &ndash; Call Center (Medical Billing / ACA / BPO Campaigns)Company: International BPO &amp; Call Center Services ProviderSalary: Competitive + High Commission + Performance BonusesAbout the CompanyWe are a fast-growing international call center and BPO company providing services to clients in the USA, UK, and Europe. Our operations include customer support, medical billing, ACA campaigns, insurance, and other outbound/inbound call center services.To expand our global client base, we are looking for an experienced Business Development Manager with strong connections in US campaigns such as ACA, Medicare, Medical Billing, Final Expense, Solar, and other call center programs.Key Responsibilities<ul><li>Generate new business opportunities for call center campaigns.</li><li>Secure contracts for ACA, Medicare, Medical Billing, Insurance, Solar, and other US campaigns.</li><li>Build relationships with US-based brokers, aggregators, and campaign providers.</li><li>Negotiate campaign pricing, payouts, and contracts.</li><li>Manage the client onboarding process for new campaigns.</li><li>Coordinate with the operations team to launch and scale campaigns.</li><li>Identify new BPO opportunities in healthcare and insurance sectors.</li><li>Maintain a pipeline of campaign providers and clients.</li></ul>Required Experience✔ Minimum 3&ndash;5 years experience in BPO / call center business development ✔ Strong experience in ACA campaigns or medical billing processes ✔ Existing connections with US campaign providers or brokers ✔ Proven track record of bringing campaigns to call centers ✔ Strong negotiation and communication skills ✔ Understanding of dialer systems, lead generation, and compliance requirementsPreferred ExperienceExperience with campaigns such as:<ul><li>ACA (Affordable Care Act)</li><li>Medicare / Medicare Advantage</li><li>Medical Billing / Revenue Cycle Management</li><li>Final Expense Insurance</li><li>Solar Energy Campaigns</li><li>Debt Settlement / Debt Relief</li><li>Inbound or Outbound Sales Campaigns</li></ul>What We OfferPROFIT SHARING FOR THE RIGHT CANDIDATE✔ Attractive base salary + high commissions ✔ Opportunity to work with international clients ✔ Long-term growth in a rapidly expanding BPO company ✔ Ability to build and manage multiple campaigns simultaneouslyJob Type: Full-timePay: Rs100,000.00 - Rs300,000.00 per monthWork Location: In person

Business Development Manager

Job Summary: The Call Center Recruiter is responsible for sourcing, screening, and hiring candidates for call center positions such as agents, QA, trainers, and support staff. The recruiter ensures timely hiring of qualified candidates to meet operational staffing requirements.Key Responsibilities:<ul><li>Source and recruit candidates for call center positions through job portals, social media, and referrals.</li><li>Screen resumes, conduct initial interviews, and shortlist suitable candidates.</li><li>Coordinate interviews with management and follow up with candidates.</li><li>Maintain recruitment records, candidate databases, and hiring reports.</li><li>Ensure timely fulfillment of hiring requirements for different campaigns.</li></ul>Requirements:<ul><li>Experience in call center or bulk hiring recruitment.</li><li>Strong communication and interviewing skills.</li><li>Familiarity with job portals, social media recruiting, and hiring processes</li></ul>Pay: Rs40,000.00 - Rs70,000.00 per hourWork Location: In person

Recruiter

Explore 79+ Call center operator in Rawalpindi this April. Find roles across top companies and apply now to boost your career.