call center operator

SAS Fairdeal PVT.ltd

Job Opportunity: Inbound Customer Service Representatives (CSRs) / OperatorsWe are hiring experienced Inbound Customer Service Representatives (CSRs) / Operators to work for a Taxi Company based in the United Kingdom.Job Title: Taxi Operator &amp; DispatcherLocation: PWD, RawalpindiJob Type: Full-Time (Shift-Based)Pay: PKR 300 &ndash; 400 per hourMaximum Hours/Week: 40 hoursJob Description:We are hiring a Taxi Operator &amp; Dispatcher to join our call center team based in PWD, Rawalpindi. This is a shift-based role with a maximum of 40 working hours per week. The ideal candidate must have prior experience dispatching and operating in the(UK) and be able to manage bookings, coordinate with drivers, and provide excellent customer service.Responsibilities<ul><li>Coordinate and schedule deliveries for drivers, ensuring optimal routes are taken.</li><li>Communicate effectively with drivers to provide updates and resolve any issues that may arise during delivery.</li><li>Maintain accurate records of deliveries, including tracking information and delivery confirmations.</li><li>Assist in heavy lifting and loading/unloading of goods as required.</li><li>Monitor vehicle performance and ensure that all vehicles are maintained in good working order.</li><li>Collaborate with team members to improve dispatch processes and enhance overall efficiency.</li></ul>Qualifications<ul><li>Previous experience as a Dispatch Operator or in a similar role is preferred.</li><li>Valid commercial driving licence is advantageous; experience as a van driver or delivery driver is a plus.</li><li>Strong communication skills, both verbal and written, to facilitate clear interactions with drivers and team members.</li><li>Ability to perform heavy lifting and maintain physical stamina throughout the shift.</li><li>Proficient in using dispatch software and technology for tracking deliveries.</li><li>Strong organisational skills with the ability to manage multiple tasks simultaneously.</li></ul>If you are passionate about logistics and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Dispatch Operator. Job Requirements: UK returnees preferred.Must have past experience in the UK and the ability to communicate effectively with people in the UK. Ability to adapt to and use a British accent. Fluent English speaking and writing skills required (preferably British English).Job Type: Full-timePay: Rs350.00 - Rs450.00 per hourApplication Question(s):<ul><li>Are you well aware and expert of ICABBI?</li></ul>Experience:<ul><li>Taxi Operator / Dispatcher: 1 year (Preferred)</li></ul>Work Location: In person

Taxi Operator & Dispatcher UK

Downtown Bpo

Looking for Office Boy (Night Shift &ndash; Call Center Job)We are hiring an Office Boy for a night shift position at our call center.Requirements:<ul><li>Minimum qualification: Matriculation</li><li>Age: 20 to 35 years</li><li>Honest, responsible, and trustworthy</li><li>Must be a resident of Rawalpindi</li></ul>Responsibilities:<ul><li>Maintain cleanliness of the office on a daily basis</li><li>Wash crockery regularly</li><li>Prepare tea, green tea, and coffee</li><li>Serve refreshments to guests</li><li>Handle small outdoor tasks (e.g., market purchases, errands)</li></ul>Salary &amp; Benefits:<ul><li>Salary: PKR 25,000</li><li>Meal provided by the office</li></ul>WhatsApp Only: +92 312 5347042 (Please send your details on WhatsApp for further information.)Pay: From Rs25,000.00 per monthWork Location: In person

Looking For Office Boy For Night Shift Call Center Job

biniTelecom

Job description:Job Description: We are hiring ACA &amp; Medicare Verifiers to join our call center team. This role focuses on verifying customer information, confirming eligibility for ACA and Medicare programs, and ensuring data accuracy before transferring qualified leads to the next stage. Key Responsibilities:<ul><li>Handle inbound and outbound calls to verify customer details related to ACA and Medicare plans.</li><li>Confirm customer eligibility for Medicare (Part A, B, C, D) and ACA Marketplace programs.</li><li>Accurately validate personal information including age, income, residency, coverage status, and enrollment periods.</li><li>Ensure all collected data is complete, accurate, and compliant with CMS and HIPAA regulations.</li><li>Follow scripted verification processes while maintaining a professional and courteous call flow.</li></ul>Requirements:<ul><li>Minimum 6 months of experience in a call center</li><li>Ability to Work on NIGHT SHIFT</li></ul>Job Types: Full-time, FresherPay: Rs50,000.00 - Rs100,000.00 per hourWork Location: In person

Call Center Agents ( VERIFIER)

Wave 2.0

Job description:Job Description: We are hiring ACA &amp; Medicare Verifiers to join our call center team. This role focuses on verifying customer information, confirming eligibility for ACA and Medicare programs, and ensuring data accuracy before transferring qualified leads to the next stage. Key Responsibilities:<ul><li>Handle inbound and outbound calls to verify customer details related to ACA and Medicare plans.</li><li>Confirm customer eligibility for Medicare (Part A, B, C, D) and ACA Marketplace programs.</li><li>Accurately validate personal information including age, income, residency, coverage status, and enrollment periods.</li><li>Ensure all collected data is complete, accurate, and compliant with CMS and HIPAA regulations.</li><li>Follow scripted verification processes while maintaining a professional and courteous call flow.</li></ul>Requirements:<ul><li>Minimum 6 months of experience in a call center</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Agent ( VERIFIER)

WEBDOC Medical Complex Kahuta

Job Location: WEBDOC Head Office, Bahria Town Phase 7, IslamabadShift Timings: Morning Shift(9:00 AM &ndash; 5:00 PM)Female candidates will be preferred for this rolePosition Overview The Call Centre Representative is responsible for delivering high-quality customer service by professionally handling inbound calls, providing accurate information, and resolving customer inquiries in a timely and effective manner. The role requires strong communication skills, attention to detail, and a customer-centric approach to ensure a positive customer experience at all times.Key Responsibilities<ul><li>Handle inbound customer calls in a professional, courteous, and efficient manner</li><li>Provide accurate and complete information regarding company products and services</li><li>Address and resolve customer queries, concerns, and complaints in accordance with company policies</li><li>Maintain accurate and up-to-date call records and documentation</li><li>Adhere to all company procedures, quality standards, and compliance requirements</li><li>Consistently meet or exceed customer service and performance standards</li><li>Contribute positively to team objectives and a collaborative work environment</li></ul>Qualifications &amp; Requirements<ul><li>Minimum Intermediate qualification (Bachelor&rsquo;s degree preferred)</li><li>Strong verbal communication skills in Urdu with basic proficiency in English</li><li>Prior call centre experience is an advantage; fresh candidates are encouraged to apply</li><li>Ability to work effectively in a fast-paced and target-driven environment</li><li>Punctual, dependable, and able to work well as part of a team</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Will you be able to reliably commute to Bahria Town Phase 7, Rawalpindi for this job?</li><li>Do you have prior call center experience? If yes, please specify the duration and campaign type.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Call Centre Representative (Morning Shift)

Job description:Job Description: Responsible for assisting clients with Affordable Care Act (ACA) and Medicare plan inquiries, eligibility verification, enrollments, and renewals. Manage inbound and outbound calls, qualify prospects, verify customer information, explain coverage options, and schedule appointments for licensed agents (fronter role). Maintain accurate CRM records, ensure compliance with federal and state regulations, and provide excellent customer service while meeting daily and monthly targets.Requirements:<ul><li>Minimum 6 months of experience in the call center industry (healthcare campaign preferred).</li><li>Strong communication and interpersonal skills.</li><li>Basic knowledge of ACA and Medicare plans.</li><li>Ability to handle high call volumes and meet performance targets.</li><li>Basic computer skills and familiarity with CRM systems.</li><li>Ability to work in a fast-paced environment and as part of a team.</li></ul>shift timing: Night shiftPay: Rs50,000.00 - Rs100,000.00 per hourWork Location: In person

Call center agents

Iplex

Job description:Responsibilities:<ul><li>Respond to a high volume of outbound customer calls regarding our products or services.</li><li>Actively listen to customer concerns, identify their needs, and provide accurate and helpful information.</li><li>Document all customer interactions clearly and concisely within the CRM system.</li><li>Upsell or recommend additional products or services when appropriate (depending on the company)</li><li>Maintain a positive and professional demeanour throughout all interactions, fostering trust and building customer satisfaction.</li></ul>Qualifications:<ul><li>Bachelor's degree in Computer Science, or equivalent field.</li><li>High school diploma or equivalent.</li><li>Excellent verbal and written communication skills, with the ability to clearly explain information and build rapport with customers.</li><li>Active listening skills to effectively understand customer inquiries and concerns.</li><li>A positive and enthusiastic attitude with a genuine desire to help others.</li><li>Ability to learn quickly and adapt to new information.</li><li>Proficiency in computer skills, including basic data entry, and a willingness to learn new software.</li></ul>Job Type: Full-time OnsiteLocation: Bahria Town, Phase 4, Civil Center, RawalpindiJob Type: Full-timeWork Location: In person

Call Center CSRs

Explore 93+ Call center operator in Rawalpindi this April. Find roles across top companies and apply now to boost your career.