call center patient coordinator – cape canaveral hospital (daytime – weekday & weekends)

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call center patient coordinator – cape canaveral hospital (daytime – weekday & weekends) Jobs in Cocoa Beach

call center patient coordinator cape canaveral hospital daytime weekday weekends

Health First

<div>Job Requirements 
 
POSITION SUMMARY
The Patient Coordinator is dedicated to ensuring Quality/No Harm, exceptional Customer Service, and effective Stewardship. This high-stress position involves operating the hospital's communication systems, handling calls, announcing emergencies, and providing after-hours answering services for HFMG providers across all four hospital locations. The role requires calling codes on the overhead, managing critical situations with precision and calmness. This position is crucial for maintaining efficient communication and ensuring patient safety through prompt and accurate response handling. Strong leadership skills are essential for guiding and mentoring the operator team in a high-pressure environment, fostering a collaborative and high-performing team dynamic. 
This role offers the following daytime schedules at Cape Canaveral Hospital (CCH): 
<ul><li>
7:00 AM &ndash; 3:30 PM | Thursday&ndash;Monday (Tuesday/Wednesday off)</li><li>
7:00 AM &ndash; 3:30 PM | Saturday&ndash;Wednesday (Thursday/Friday off)</li></ul> 
PRIMARY ACCOUNTABILITES:<ul><li>
Promptly announce and broadcast emergency codes across all hospital areas according to established protocols, ensuring rapid response and patient safety based upon internal guidelines and procedure documentation.</li><li>
Efficiently operate multi-line telephone systems to handle high volume of incoming calls, including connecting callers to patient rooms, departments, physicians, and hospital staff.</li><li>
Provide after-hours answering service for healthcare providers, ensuring urgent messages are relayed promptly and accurately.</li><li>
Deliver superior customer service to callers by addressing inquiries, providing information, and directing calls to appropriate personnel or departments.</li><li>
Adhere to policies and procedures related to patient confidentiality, emergency preparedness, and safety protocols (e.g., HIPAA guidelines, emergency code procedures).</li><li>
Maintain accurate logs of all incoming calls, messages, and emergency incidents for reference and reporting purposes.</li><li>
Coordinate effectively with nursing staff, physicians, security personnel, and other hospital departments to facilitate smooth communication flow during emergencies and regular operations.</li><li>
Uphold Health First&rsquo;s commitment to quality care, patient satisfaction, and a safe environment by contributing to initiatives such as &quot;Quality No Harm&quot; and patient experience.</li><li>
Other duties as assigned.</li></ul> 

Work Experience 
 
MINIMUM QUALIFICATIONS<ul><li>
Education: High school diploma or equivalent required</li><li>
Work Experience:</li><li>
1-3 years of customer service or call center experience.</li><li>
Certification: N/A</li><li>
Skills/Knowledge/Abilities:</li></ul><ul><li>
Strong communication skills, both verbal and written, with a professional and courteous demeanor.</li><li>
Working knowledge of Microsoft Office Suite (Word, Excel, Outlook) and comfortable using electronic health record (EHR) systems.</li><li>
Ability to work effectively in a fast-paced, high volume call center environment and meet performance metrics.</li><li>
Ability to remain calm and composed during high-pressure situations, such as emergency code announcements.</li><li>
Proficiency in typing &gt; 40 wpm.</li><li>
Excellent organizational skills with attention to detail and the ability to prioritize tasks effectively.</li><li>
Flexibility to work at multiple locations and rotating shifts, including evenings, weekends, and holidays as required.</li><li>
General knowledge of healthcare terminology and abbreviations, previous healthcare experience is preferred.</li></ul> 
﻿PREFERRED QUALIFICATIONS<ul><li>
Education: Associate&rsquo;s degree</li><li>
Work Experience: 2-5 years working in a medical office, or scheduling role.</li><li>
Licensure: N/A</li><li>
Certification: N/A</li><li>
Skills/Knowledge/Abilities:</li></ul> 
PHYSICAL REQUIREMENTS:<ul><li>
Majority of time involves sitting or standing; occasional walking, bending, stooping.</li><li>
Long periods of computer time or at workstation.</li><li>
Light work that may include lifting or moving objects up to 20 pounds with or without assistance.</li><li>
May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.</li><li>
Communicating with others to exchange information.</li><li>
Visual acuity and hand-eye coordination to perform tasks.</li><li>
Workspace may vary from open to confined.</li><li>
May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.</li></ul> 

Benefits 
 
ABOUT HEALTH FIRST 
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. 
Schedule : Full-Time 
 
Shift Times : 700am_330pm 
<div>
Paygrade : 23</div></div>

Call Center Patient Coordinator – Cape Canaveral Hospital (Daytime – Weekday & Weekends)

Walgreens

<div>Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center &ndash; interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support &ndash; including the latest technology &ndash; to grow their careers and reach their goals.
 
 
Walgreens is proud to invest &amp; champion an &ldquo;earn while you learn&rdquo; Pharmacy Technician Training Program recognized by ASHP &amp; Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.
 
 
Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
 
<ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li>
<li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li>
<li>Models and delivers a distinctive and delightful customer experience.</li>
</ul>Customer Experience
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
<li>Develops strong relationships with most valuable customers.</li>
</ul> 
Operations
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li>
<li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li>
<li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul> 
Training &amp; Personal Development
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li>
<li>Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li> 
</ul> 
 
Basic Qualifications
 
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li> 
</ul> 
 
Preferred Qualifications
 
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
 
 
An Equal Opportunity Employer, including disability/veterans.
 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits 
 
 
 
Salary Range: $16.5 - $20 / Hourly</div>
 <div><h2 class="jobSectionHeader">Benefits</h2>
<ul><li><h3 class="jobSectionHeader">Health, dental and vision*</h3></li>
<li><h3 class="jobSectionHeader">Prescription coverage</h3></li>
<li><h3 class="jobSectionHeader">Retirement Savings Plan (401(k))</h3></li>
<li><h3 class="jobSectionHeader">Employee discount</h3></li>
<li><h3 class="jobSectionHeader">Work &amp; life resources</h3></li>
<li><h3 class="jobSectionHeader">Career development programs</h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Pharmacy Technician / Pharm Tech Apprenticeship

Ocean Partners Associates, LLLP

<div>OCEAN PARTNERS HOSPITALITY is a local company that is always looking to add excellent new associates to our team. Ocean Partners Hospitality owns and operates the Hampton Inn by Hilton, Courtyard by Marriott, Best Western Oceanfront, and Days Inn, all located in Cocoa Beach. Together these hotels fulfill the lodging needs of the area's varied visitors. For the past 24 years, our company has been committed to providing the highest level of employee satisfaction through offering a great benefits package, performance incentives, a thorough training program, and a commitment to promote from within.

Hampton Inn by Hilton is looking for an EXPERIENCED Room Inspector. 


Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
<ul><li>
Assigns work to cleaning personnel and trains personnel in housekeeping duties.</li><li>
Posts room occupancy records.</li><li>
Adjusts guests&rsquo; complaints regarding housekeeping service or equipment.</li><li>
Writes requisitions for room supplies and furnishing renovation or replacements.</li><li>
Reports need of room redecoration to Housekeeper.</li><li>
Examines carpets, drams, and furniture for stains, damage, or wear.</li><li>
Checks and counts linens and supplies.</li><li>
Records inspection results and notifies cleaning personnel of inadequacies.</li></ul> 


Competencies
<ul><li>
Collaboration Skills.</li><li>
Customer/Client Focus.</li><li>
Flexibility.</li><li>
Stress Management/Composure.</li></ul> 


Supervisory Responsibility

Directly supervises five or more Room Attendants. Carries out supervisory responsibilities in accordance with the organization&rsquo;s policies and applicable laws. Responsibilities include training employees; working closely with Executive Housekeeper on planning, assigning, and directing work; addressing complaints, and resolving problems. 


Work Environment

This job operates in public and non-public areas of the property including guest rooms. This role routinely uses standard cleaning equipment, supplies, and chemicals. The employee is frequently exposed to heat, steam, and noise. 


Physical Demands

The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully.

The employee is required to stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. 


Position Type

This is a full-time position, Non-Exempt. 


Travel

No travel is expected for this position. 


Required Education and Experience
<ul><li>
Prior work experience.</li></ul> 


Preferred Education and Experience
<ul><li>
Prior experience in a housekeeping or laundry position.</li></ul> 


Additional Eligibility Qualifications

None is required for this position. 


AAP/EEO Statement

This company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements. 


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Schedule:

*Weekends Required*

Day shift 
Holidays 
Night shift
Benefits:

401(k) 
401(k) matching 
Dental Insurance 
Employee discount 
Health insurance 
Paid sick time 
Paid time off 
Paid training 
Referral program 
Tuition reimbursement 
Vision insurance 
Bus Passes Provided</div>

Room Inspector / FT

<div>OCEAN PARTNERS HOSPITALITY is a local company always looking to add excellent new associates to our team. Ocean Partners Hospitality owns and operates the Hampton by Hilton, Courtyard by Marriott, Best Western Oceanfront, and Days Inn in Cocoa Beach. Together, these hotels fulfill the lodging needs of the area's varied visitors. For the past 24 years, our company has been committed to providing the highest level of employee satisfaction through offering an excellent benefits package, performance incentives, a thorough training program, and a commitment to promote from within. 


The Hampton Inn, located in Cocoa Beach, Florida, urgently seeks Front Desk Agents with prior experience. 


The Front Desk Agent greets and welcomes guests to the establishment, making them feel comfortable in their environment.

Essential Functions 
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
<ul><li>
Recognizes and greets the guest upon entry into the lobby or on the telephone.</li><li>
Assign rooms and keys.</li><li>
Maintains room availability.</li><li>
Collects and distributes messages for guests.</li><li>
Prepares bills and collects payments for visits.</li><li>
Assists in solving billing discrepancies.</li><li>
Answers inquiries regarding hotel areas and services.</li><li>
Secures patrons' valuables in the safe.</li><li>
Provides security for guests and the property by controlling room keys, verifying cash banks, making safe drops, preparing cash reports, following credit card guidelines, and reporting suspicious activity by guests or others.</li></ul>

Makes restaurant, transportation, and entertainment reservations and arranges for taxi or shuttle services as required. 
Maintains hotel records. 
Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment, public and non-public spaces, including guest rooms. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The work area may occasionally be noisy.

Physical Demands

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing 25 pounds or less. The position requires manual dexterity, auditory and visual skills, and the ability to follow written and oral instructions and procedures.

Position Type

This is a full-time Non-Exempt

Travel

No travel is expected for this position.

EEO Statement 
This company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics, in addition to federal law requirements.

Other Duties 
Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
Applicants must possess prior experience with Hilton to be eligible for consideration for this position.
Benefits:
<ul><li>
401(k)</li><li>
401(k) matching</li><li>
Dental Insurance</li><li>
Employee assistance program</li><li>
Employee discount</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Referral program</li><li>
Tuition reimbursement</li><li>
Vision insurance</li><li>
Bus Passes Provided</li></ul> 


Schedule:

*Weekends Required*

Open Availability required
<ul><li>
8-hour shift</li><li>
Day shift</li><li>
Holidays</li><li>
Night shift</li></ul></div>

Front Desk Clerk / FT

Diocese of Orlando

<div>Description:

SUMMARY
The custodian is responsible for accomplishing a daily routine of custodial tasks that provides personnel, students, and the public with an environmentally safe, attractive, comfortable, clean, and efficient place in which to work and conduct parish/school activities.
The Diocese of Orlando four core values lay the foundation for the work performed by employees.<ul><li>
Authenticity: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living</li><li>
Respect: Affirming each person&rsquo;s God-given dignity and uniqueness.</li><li>
Courage: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.</li><li>
Commitment: Individually and collectively, we are steadfast to the team and its purpose.</li></ul>
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.<ul><li>
Performs custodial tasks, i.e., emptying and cleaning waste receptacles; washing windows; dusting furniture; cleaning vents, fans, and walls.</li><li>
Performs sanitizing tasks in various facility areas, i.e., restrooms, kitchen and food areas, cafeterias.</li><li>
Performs physically demanding tasks requiring use of heavy custodial equipment, i.e., mopping, stripping, waxing, floor buffing. Cleans building floors by sweeping, mopping, scrubbing, or vacuuming.</li><li>
Removes trash by emptying trash containers; transports materials to disposal area; recycles materials.</li><li>
Uses appropriate chemicals and cleaners safely and productively according to instructions and established State Department of Education regulatory to ensure personal, student, public, and staff safety.</li><li>
Responds to emergency situations in order to confine, resolve or prevent injurious or otherwise hazardous conditions, i.e., spills, broken windows, broken locks.</li><li>
Requisitions supplies or equipment needed for cleaning and maintenance duties.</li><li>
Moves heavy furniture, equipment, or supplies, either manually with assistance or by using hand trucks.</li><li>
Sets up, arranges, or removes decorations, tables, chairs, ladders, or scaffolding to prepare facilities for events, such as banquets or meetings.</li></ul>
Requirements:

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CATHOLIC FAITH
Requires an appreciation and respect for the Catholic Church and its teachings. Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent preferred supplemented by any previous experience demonstrating ability to safely and effectively operate standard facility custodial equipment, and ability to fulfill the physical requirements of the work; or an equivalent combination of education, training, and experience.
OTHER SKILLS and ABILITIES
The ability to communicate, listen to and understand information and ideas presented through spoken words and sentences. The ability to read and understand information and ideas presented in writing. Strong command of both written and spoken English language.
WORKING CONDITIONS
The working hours of this position are not limited to an 8-hour day. This person will need to be available in the evening and weekends, as needed. Must be willing to work in conditions of stress and function well under pressure.
PHYSICAL and SENSORY REQUIREMENTS
Tasks involve the ability to exert heavy physical effort in heavy work, with greater emphasis on climbing 15 feet and balancing, but typically also involving some combination of stooping, kneeling, crouching, and crawling, and the lifting, carrying, pushing, and/or pulling of moderately heavy objects and
materials 30 pounds.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Requirements are representative of the minimum level of knowledge, skills, and ability.</div>

Custodian

Explore 5+ Call center patient coordinator cape canaveral hospital daytime weekday weekends in Cocoa Beach this May. Find roles across top companies and apply now to boost your career.

5 call center patient coordinator cape canaveral hospital daytime weekday weekends jobs In Cocoa Beach

Call Center Patient Coordinator – Cape Canaveral Hospital (Daytime – Weekday & Weekends)

Pharmacy Technician / Pharm Tech Apprenticeship

Room Inspector / FT

Front Desk Clerk / FT

Custodian